Website: Website https://canonical.com/

What you’ll do

Design and implement the best Ubuntu integration for the latest IoT and server-class hardware platforms and software stacks
Work with partners to deliver a delightful, optimised, first class Ubuntu experience on their platforms
Take a holistic approach to the Ubuntu experience on partner platforms with inputs on technical plans, testing strategy, quality metrics
Participate as technical lead on complex customer engagements involving complete system architectures from cloud to edge
Help our customers integrate their apps, SDKs, build device OS images, optimize applications with Ubuntu Core, Desktop and Server
Work with the most advanced operating systems and application technologies available in the enterprise world.

Joining Canonical, you will partner with bright minds from all over the world, and work with an exciting set of new technologies in a fast growing company with a truly unique and ambitious vision to build a better platform with free software. You will work with customers on exciting IoT and server platforms and technologies, built to support different verticals: from robots to data centers, from telco to retail.

Who you are

You love technology and working with brilliant people
You have a Bachelor’s degree in Computer Science, STEM or similar
You have experience with Linux packaging (Debian, RPM, Yocto)
You have experience working with open source communities and licences
You have experience working with C, C++
You can work in a globally distributed team through self-discipline and self-motivation.

Nice to have

Experience with graphics stacks
Good understanding of networking – TCP/IP, DHCP, HTTP/REST
Basic understanding of security best practices in IoT or server environments
Good communication skills, ideally public speaking experience
IoT / Embedded experience – from board and SoC, BMCs, bootloaders and firmware to OS, through apps and services
Some experience with Docker/OCI containers/K8s

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As a Site Reliability / Gitops Engineer engineer you will

Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes
Automate software operations for re-usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems
Develop new features and improve the resilience and scalability of the existing cloud and container portfolio at Canonical
Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure
Develop skills in troubleshooting, capacity planning, and performance investigation, Setting up, maintaining and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services
Collaborate with development teams to design service architecture, documentation, playbooks, policies and operational procedures
Provide assistance and work with globally distributed engineering, operations, and support peers
Be given uninterrupted development time to focus on larger projects and automation of manual tasks
Share your experience, know-how and best practices with other team members in design sessions, mentorship and ‘doing work together’
Carry final responsibility for time-critical escalations

What we are looking for in you

A deep experience of, and knowledge to define operations in code, using version control, peer review and CI/CD to roll out changes both to applications and infrastructure
Strong modern engineering background (peer-review, unit testing, SCM, CI/CD, Agile)
Python software development experience, with large projects
Practical knowledge of Linux networking, routing, and firewalls
Affinity with various forms of Linux storage, from Ceph to Databases
Hands-on experience administering enterprise Linux servers
Extensive knowledge of cloud computing concepts and technologies
Bachelor’s degree or greater, preferably in computer science or related engineering field
Able to communicate clearly and effectively in English over email, chat, video or voice calls and in-person
Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate
A willingness to be flexible and able to learn new things quickly
Be inspired by the needs of fast-changing environments
Happy to work within distributed teams
Be passionate and familiarized about open-source, especially Ubuntu or Debian

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Job Summary

This role deals with critical issues in the open source stack that require software engineering for upstream fixes. Our engineers have to be able to work productively at any level of the stack above the kernel, in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our enterprise customers, partners and Ubuntu itself.

You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and fixes to be released upstream and in Ubuntu.

As a Linux Engineer you will:

Resolve complex customer problems related to Ubuntu, Kernel, or Ceph
Maintain a close working relationship with Canonical’s field, support and product engineering teams
Participate in upstream communities
Develop fixes, backport patches, and work with upstream for inclusion
Demonstrate good judgement in technical methods and techniques
Prioritise work and manage your time effectively against those priorities
Participate in team discussions to improve processes, tools, and documentation
Maintain clear, technical and concise communications
Travel internationally up to 10% of work time for team meetings, events and conferences

The successful Linux Engineer will have:

Professional experience as a software engineer is required
Bachelor’s or equivalent in Computer Science, STEM or similar degree
Strong experience with Linux, Ceph, OpenStack, Kubernetes or other cloud technologies
Strong development-level experience with Python, Go, C or C++ on Linux
Ability to troubleshoot with gdb and other tools
Familiarity with git source code repositories and branches

What you’ll do

Collaborate proactively with a distributed team
Debug issues and produce high quality code to fix them
Review code produced by other engineers
Discuss ideas and collaborate on finding good solutions
Work from home with global travel 2 to 4 weeks per year for internal and external events

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Key responsibilities

Build and lead a globally distributed team of engineers through hiring, coaching, mentoring, feedback and hands-on career development
Guide the security posture for Ubuntu, and other Canonical products
Support timely delivery of technical solutions to address business needs
Manage competing priorities, communicating with internal and external stakeholders
Advocate and advance modern, agile software development practices
Grow a healthy, collaborative engineering culture in line with the company values
Participate in strong engineering process through code and architectural review
Guide the growth of the Canonical Security story
Work from home with global travel up to 15% for internal and external events

Valued skills and experience

You love developing and growing people and have a strong track record of doing it
You are knowledgeable and passionate about software security, either Security Certifications or Application Security 
You have some experience in leading, managing, coaching and mentoring software developers
You have solid experience working in an agile development environment
You have strong written and verbal technical communication skills
You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree

What Canonical offers:

Personal learning and development budget 
Annual compensation review
Recognition rewards
Annual leave
Priority Pass for travel
 

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The role of an Engineering Director of Community at Canonical

As the Engineering Director of Community you will have a broad impact and responsibility for growing community engagement and processes across all of engineering. If you want to define what building the next generation of open source community looks like, this is the role for you.
You will be responsible for assisting various teams at Canonical in broadening their community engagement activities. You will ensure that all engineering teams make community an important aspect of how they do what they do. You’ll provide assistance to new and existing contributors seeking to get involved or expand their role, and connect community contributors with mentors. You will organise cross-team participation in community events and mentoring.
Outside of those responsibilities you will assist the Ubuntu community team in ensuring community processes are high quality and consistently implemented.

What your day will look like

Collaborate proactively with multiple distributed teams
Help engineering teams establish and achieve community engagement goals
Establish consistency in community process, engagement, and interaction across engineering
Influence others and represent technical insight to customers and other engineers
Spend a significant amount of time mentoring others and providing cross-team input
Work from home with global travel 4 to 6 weeks for internal and external events
Collaborate with the developer advocates and PR teams at Canonical to promote Ubuntu and related technologies via blogs and social media
Identifying relevant influencers and devising plans on how to effectively engage with them

What we are looking for in you

You have a long history and clear public record of community engagement, particularly with open source communities
You are capable of representing Canonical / Ubuntu externally
You have experience leading successful projects and teams
You are an articulate communicator
You are comfortable preparing and giving presentations
You love technology and working with brilliant people
You follow industry trends and new technologies
You understand and value how you do what you do, as well as what you do
You have strong collaboration and influencing skills
You are curious, flexible, articulate, and accountable
You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
BS/BA or equivalent in Computer Science, Technical Communication, English, or a related field

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What you will do

Collaborate proactively with a distributed team
Select, integrate and package best-of-breed tooling with Ubuntu to improve developer and operator experience with Go
Write high-quality code to create new features
Debug issues and produce high-quality code to fix them
Review code produced by other engineers
Discuss ideas and collaborate on finding good solutions
Work from home with global travel 2 to 4 weeks a year for internal and external events

Who you are

You love technology and working with brilliant people
You are passionate, curious, flexible, articulate, and accountable
You are a long-time Linux user
You have experience or are interested in learning how to package software for Debian and Ubuntu
You have relevant Go experience, ideally in the world of cloud-native software and Linux
You have a Bachelors or equivalent in Computer Science, STEM or similar degree
You value soft skills and are passionate, enterprising, thoughtful, and self-motivated

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The role of a Telco Field Engineer at Canonical

The telco industry is moving to software-defined services. This transformation is driven by open source software, cloud computing and the move to VNF / CNF approaches. Canonical Ubuntu is a key platform for telco innovation, and we are growing our team of specialists who work in the industry to accelerate the change.
Canonical enables operators and communications service providers to embrace this new world, with a focus on platforms such as Ubuntu, OpenStack, and Kubernetes, and reusable, high quality automation for operations at scale.
As part of the Canonical Field Engineering organization, you will lead customers through the design and delivery of OpenStack, Kubernetes, and software-defined networking solutions. Your passion for open-source technologies will enable customers to understand and operate advanced infrastructure substrates to meet the demands of 5G and beyond.
Location: Remote-based, East Coast USA, Canada and EMEA

What your day will look like

Match customer requirements to advanced capabilities in the VNF/CNF/NFVi/NFVO/VNFM/VIM/MEC space
Provide technical pre-sales consulting to Service Provider teams
Design and implement telco-grade open source multi-tenant private clouds and micro clouds
Investigate, report and/or fix software defects uncovered during customer deployments
Demonstrate advanced Infrastructure as code (IaC) techniques relevant to telco
Architect and implement advanced, resilient Service Provider Cloud and Application solutions
Design and deliver software defined infrastructure with OpenStack, Kubernetes, MAAS and Ceph
Learn model-driven operations with Juju charms for Kafka, Hadoop, PostgreSQL, MongoDB, NGINX, and more
Help customers adopt advanced Bare Metal, Public, Private and Hybrid Cloud solutions
Learn from customer engagements and drive meaningful product improvements
Shape our roadmap to accelerate our growth in the telco market
 

What we are looking for in you

 Python software development experience
A thorough understanding of the telco NFVi (VIM), NFVO, VNFM and MEC space
Technical understanding of key telco technologies like CPU Pinning, NUMA, SRIOV, DPDK, etc
 A thorough working understanding of the architectures and infrastructure of MNOs and CSPs
Working knowledge of Mobile Packet Core, Radio, VAS, OSS/BSS
Understanding of best practices for open source technology in telco virtualisation
Working knowledge of Linux, Openstack and Kubernetes networking
A passion to automate and improve all aspects of open source products and tooling
Ability to lead complex projects from start to finish
A collaborative attitude with a keen eye on customer success
Excellent communication and presentation abilities
Able to travel up to 50% of the time for events, customer meetings, project delivery

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