Website: Website https://canonical.com/

What you’ll do

Build and lead a globally distributed team of engineers
Develop talent through coaching, mentoring, feedback and hands-on career development
Work with Product Management to define the vision and strategy for Ubuntu and your team
Effectively set and manage expectations with other engineering teams, senior management, and external stakeholders
Advocate and advance modern, agile software development practices
Develop and evangelize great engineering and organizational practices
Grow a healthy, collaborative engineering culture in line with the company values
Be an active part of the leadership team and collaborate with other leaders in the organisation
Participate in strong engineering process through code and architectural review
Engage with teams at Canonical, the open source community and commercial partners
Oversee the quality of the Ubuntu Server image family
Plan and deliver Ubuntu Server features
Work from home with global travel for up to 6 weeks per year for internal and external events

Who you are

You love developing and growing people and have a strong track record of doing it
You are knowledgeable and passionate about software development
You have 3+ years of experience in leading, managing, coaching and mentoring software developers. Experience managing distributed teams is a plus.
You are focused on success and the delivery of timely, high quality software
You have experience working in an agile development environment
You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
You have strong written and verbal technical communication skills in english
you have experience with a modern GNU/Linux distribution, Debian or Ubuntu preferred
Practical experience with at least 1 of Microsoft Azure, Google Cloud, or Amazon Web Services

What Canonical Offers:

Learning and Development, with annual budget for professional development
Annual Compensation Review
Recognition Rewards
Annual Leave
Priority Pass for travel
Flexible working options and schedules
Work remotely with a talented globally distributed team
18 weeks full pay primary care giver parental leave, 4 weeks secondary, from day 1

go to method of application »

Use the link(s) below to apply on company website.  

Apply via :

The role of a Ubuntu Security Certifications Manager

This is an exciting opportunity to work on making Ubuntu the most enterprise ready operating system in the world. You will work alongside fantastic security professionals already onboard at Canonical, and share your time between contributing technically, and managing team members and projects.
The security certifications team are responsible for achieving and maintaining various industry standard certifications that enable Ubuntu and the other Canonical products to be deployed and used in some of the most demanding environments. This work involves understanding and preempting the market needs, as well as driving the overall industry future of open source security certifications.
As an engineering manager at Canonical your primary responsibility is to the people you support: ensuring that they are growing as engineers, doing valuable work, and generally having a great time at Canonical. As a lead for strong engineers, technical leadership and a solid background in software security is a must, so that you’re able to challenge and grow your team members. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution.
Location: This is a Globally remote role

Day-to-day responsibilities

Build and lead a globally distributed team of engineers through hiring, coaching, mentoring, feedback and hands-on career development
Plan, prioritize and track progress towards multiple certification achievements.
Provide technical thought leadership for your team and others around Canonical 
Advocate and advance modern, agile software development practices
Grow a healthy, collaborative engineering culture in line with the company values

What we are looking for

Strong software engineering skills – design, document, plan, execute
Demonstrated experience in managing or leading software engineering teams
Demonstrated ability to deliver certification or compliance for products
Experience with cryptographic modules
Experience with one or more of the following:

FIPS 140-3
CIS
DISA-STIG
Common Criteria
Compliance-as-Code

WIllingness to travel up to 4 times a year for internal events

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.  

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.

Fully remote working environment – we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events

go to method of application »

Use the link(s) below to apply on company website.  

Apply via :

What your day will look like

Manage and lead a distributed team of engineers
Hire, coach, mentor, provide feedback and career development guidance to your team
Manage shift scheduling, measuring key performance indicators (KPIs), and training
Support timely delivery of bug fixes, patches, and other technical solutions to address business needs in a variety of technology fields, including but not limited to Ubuntu, OpenStack, Ceph, Kubernetes, Juju & MAAS
Demonstrate the very best of Canonical in customer interactions
Set and manage expectations with other engineering teams, senior management, and external stakeholders
Advocate and advance modern software development practices
Grow a healthy, collaborative engineering culture in line with the company value
Collaborate with other teams in the organisation
Work from home with global travel up to 10% for internal and external events

What we are looking for in you

You have interest and deep experience with three or more of the following: Ubuntu Linux – kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, Postgresql, Mongo, Debian packaging
Professional software delivery experience using C, C++, Go, Python, or similar
You are knowledgeable and passionate about software development
Leadership experience displaying ability to organise and prioritise complex problem resolution and bug fixes
Experience with version control systems such as git
Experience with debugging tools such as gdb, crash or other
Demonstrated strong commitment to testing methodologies and maintainable code quality
Excellent communication skills in the English language, both verbal and written
Experience with Linux, with a preference towards Ubuntu
Experience with Open Source and Open Source Business Models
People management experience in a support organisation is a strong plus

go to method of application »

Use the link(s) below to apply on company website.  

Apply via :

Role description

You will be accountable for delivering an outstanding technical support experience on the full Desktop and Server technical stack at Canonical. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers.
Your day to day job is to provide technical expertise, be an excellent communicator and a service-oriented professional. Every day you will have to make judgement calls to prioritise customer issues and maximise your effectiveness. You will also need to set time aside to learn about our new products and technologies and evolve as a professional. You will participate in various training sessions, team gatherings and Company events.

Key areas of accountability and responsibility
Your day to day duties will include:

Work from your remote home office and provide technical support for employees.
Be available to take ownership of new cases via telephone, email and web
Act as an internal customer advocate keeping them updated in a timely manner
Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
Draft and distribute technical notices for internal and external communication.
Prioritise your work in order to accomplish the most important and urgent tasks first
Keep on learning as our products and services grow and evolve
Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix.
Maintain regular communication and information exchange with the rest of the team, locally and remotely
Identify and suggest any opportunities to provide a better service
Participate in a regular weekend working rotation.

Required skills and expertise

Bachelors or equivalent four year degree in a technical field from an accredited college or university. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
Advanced troubleshooting of Mac and Windows operating systems, and multi OS machines
Experience with system performance troubleshooting
Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files)
Experience with Linux integration with other environments (authentication/directory services, network file systems, etc.)
Experience with Linux server administration
Programming fundamentals in any language (bash, Perl, Ruby, Javascript, C or C++, Go) 
Ability to learn quickly, thrive on change and handle the pressure of a customer facing job
Strong written and verbal English communication skills

Recommended additional experience

Experience supporting virtualized environments (KVM, Virtual Box, VMWare)
Experience with other open-source desktop technologies
Active contribution to open-source projects/forum/code
Experience with Linux Kernel

Benefits

Possibility of international travel, up to 4 weeks per year.
Daytime working hours
Time off for conferences
Talent development program
Initial mentoring to bring up to speed on needed technologies
Additional mentoring opportunities with some of the best in Linux and open source
Study time and expenses for obtaining relevant certifications.

go to method of application »

Use the link(s) below to apply on company website.  

Apply via :

What you’ll do

Lead and develop a team of up-and-coming, junior-level engineers working remotely in global locations
Hiring, coaching, mentoring, feedback and hands-on career development
Demonstrate sound engineering principles by directly contributing code yourself
Plan and manage progress on agreed goals and projects
Set and manage expectations with other engineering and operational teams
Coordinate with management and external stakeholders or customers
Advocate modern, agile software development practices
Help develop and evangelize great engineering and organizational practices
Grow a healthy, collaborative engineering culture in line with the company values
Be an active part of the leadership team and collaborate with other leaders in the organisation
Global travel up to 10% of time for internal and external events

Who you are

University degree in Computer Science or related software engineering field
Advanced level Python programming skills
You love developing and growing people and can demonstrate a track record of doing it
You are knowledgeable and passionate about software development
You have experience in leading, coaching and mentoring software developers
You are organized and want your team to deliver timely, high quality software
You have solid experience working in an agile development environment
You have a thorough understanding of modern infrastructure, including OpenStack or Kubernetes
You have a demonstrated drive for continual learning
You have experience of operations as well as software development
You have sound knowledge of cloud computing concepts & technologies
You have practical knowledge of Linux and networking
You have hands-on experience with software automation
You are fluent and comfortable in cloud terminology

go to method of application »

Use the link(s) below to apply on company website.  

Apply via :