Website: Website https://bolt.eu/en-ke/
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Head of Customer Support
Bolt is looking for a Head of Customer Support. This is a senior lead working globally with customers, employees and business stakeholders to deliver great experiences that attract and retain customers. The successful candidate will have proven experience leading global support organisations of >100 employees in multiple countries including both in-house and supplier delivery to…
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Customer Support Regional Lead
We are looking for a Regional Lead to join our Customer Support Leadership team. This person will play a primary role in actively reducing customer friction across our products. Let’s build cities for people, not cars together! Your daily adventures will include: Lead a large team of inhouse and Supplier people in pursuit of our…
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Senior Tax Associate
Your daily adventures will include: Provide strategic advice to the business with respect to tax compliance. Review and analyze legislative changes and their impact to the overall business environment. Proactively seeks for process improvement opportunities and advise the Line Manager on any non-compliance To participate and contribute to the success of month-end close by executing…
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Sales Manager
Your daily adventures will include: Responsible for the whole sales funnel, including leads processing, prospecting, cold calling, planning meetings and closing. Achieve growth and hit sales targets. Record all daily activities performed in the CRM to generate history. Be the first contact of new partners, supporting them in the onboarding experience and all operational and…
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Sales Specialist
We are looking for a rockstar Sales Specialist to join the Bolt Food team in order to build and grow our restaurant database in the market. You’ll be responsible for bringing the most important restaurant and groceries partners in the country, and transitioning them to an Account Manager or Partner Operations Specialist while securing the perfect onboarding experience. The…
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Compensation & Benefits Manager
Your daily adventures will include: Working closely with global C&B team to drive the agenda and develop global strategies, policies and guidelines and implementing these in African region Standardizing regional and local approach to benefit programs to guarantee alignment, market competitiveness and best practices Supporting the business and People team in all parts of the…
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Senior Operations Manager
Your daily adventures will include: Define, implement and optimise local operational processes and procedures Figure out the logistics of how many drivers are needed where and when Design and execute strategies to increase driver’s engagement and loyalty while reducing churn rate Develop complex analytical models and reporting systems at city and country level Actively support…
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Senior Data Analyst, Central Operations
The Central Operations Analytics team plays a part in almost every major business decision that impacts Bolt’s core business: Ride-Hailing.You will manage multiple stakeholders in order to support growth, operational efficiency and ensure the best service for drivers all around the globe. This includes building tools to provide quick data insight, analytical deep dives and…
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Operations Lead
We are looking for an Operations xcellence Lead to join our Central Operations team. You will be taking ownership of Continuous Improvement of Operations processes in Central Operations Rides division working with Drivers. This role will be pushing for higher efficiency of supply acquisition, reducing waste in our teams work, better quality of service from…
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Marketing Specialist
Job Description Are you ready to step to the next level in your marketing career? We are looking for our new Marketing Specialist who has a strong ambition to move things forward, has an analytical mindset, good project management skills and loves to use his/her creativity. You will be working closely with our local Marketing…