Job Summary: The job holder will provide performance management and training support to enhance the competencies of individual sales representatives by designing and conducting training programs that will boost the team’s performance in alliance with company’s core values
Key Responsibilities:
Training
Presents established and effective sales training methods, techniques, and ideas.
Teaches sales trainees how to develop prospective client and customer lists.
Reports on progress of sales trainees and personnel under guidance during training period.
Studies and develops skill in use of better teaching and training methods.
Identify and assess training needs within the company.
Meet with managers and supervisors to ascertain needs.
Develop, organize, conduct and evaluate training programs.
Create teaching materials.
Teach skills such as coaching through feedback, proactive customer service, supervision, time management
Performance Management
Develops and implements the overall performance management function, including the identification of appropriate performance criteria and measures that are aligned to organizational objectives.
Designs, implements, and monitors performance appraisal tools and processes.
Develops and manages recognition and incentive programs for high potential employees.
Develops and monitors processes for addressing poor performance.
Consults with managers on development strategies including mentoring and training.
Provides coaching to managers and supervisors on effective performance management tactics.
Establish methods to reduce turnover related to poor performance
Analyzes and reports supervisory performance results to the management team.
Key Requirements
Proven experience in sales and sales team management
Excellent business acumen coupled with a business development track record
Natural communicator with excellent negotiation, persuasive, presentation and interpersonal skills
Highly driven with enthusiasm to meet initiate change and to cope under demanding pressure.
Knowledge in analyzing, designing, developing, implementing and evaluating performance management systems for a sales team.
Mastery of the full training cycle
Familiarity with traditional and modern training methods, tools and techniques
Qualities and skills: This position requires an aggressive, self-motivated person who is passionate about performance management and training and has a strong background in this, self-driven individual with a keen eye for detail.
Education: Degree/Diploma in Business Administration, HR, Learning & Development, or any other relevant degree/diploma
Language: Excellent verbal and non – verbal communication skills in English.
Compensation: Competitive salary, medical
Deadline: Interested parties should send their online applications on or before 6th January 2016
Website: Website http://www.wisenhr.com/
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Land / Plots Sales Trainer & Performance Management Specialist
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Finance & Administration Manager
Role: This position holder will analyze every day financial activities and subsequently provide advice and guidance to upper management on future financial plans. They will also be responsible for the efficient running of the office providing administrative support.
Responsibilities include but not limited to:
Accountancy and Financial Management
Process Accounts payable, prepare payment vouchers, process online payments and record payments.
Manage the installation and maintenance of accounting records to show receipts and expenditure.
Provide regular creditor reports
Liaise with Accounts receivable manager to ensure all debtor invoices are sent out in a timely manner and follow up on and maintain expected payment dates.
Manage bank and cash reconciliations.
Prepare Accruals as required.
Maintain asset register and depreciation schedule.
Support preparation of financial reports, annual audits and tax audits
Review financial statements with management personnel
Coordinate preparation of external audit materials and external financial reporting.
Budget and Management Reporting
Assist in preparation of management reports and actual against business plan and budget as required.
Provide management reporting to Finance Director
Prepare weekly cash flow forecasts and assist in cash flow management process.
Grants Management and Compliance
Preparation of financial reports to management and partners in a timely manner
Involvement in budget proposal development
Participation in grants opening/ closure meetings
Inform the Directors of any information/activity that impacts the grant financial status
Internal Audit function
Manage the internal audit function within the organization
Ensure that all controls in place are being adhered to.
Act as a focal point for external audit engagement.
Preparing reports to highlight issues and problems and distributing the reports to the relevant people.
Assessing how well the business is complying to rules and regulations and informing management whether any issues need addressing.
Researching and assessing how well risk management processes are working and recording the results using software such as Microsoft Word and Excel.
Payroll Management
Preparation and review of monthly payroll for correctness and completeness.
Produce and Issue pay slips.
Maintain all payroll records.
Process and Maintain all leave records and accruals.
Prepare and process all statutory deductions in a timely manner
Prepare yearly payroll summaries and reconcile with statutory tax deductions (PAYE, NSSF, NHIF)
Support all other employer payroll related activities.
Office and Administration Management
Oversee and supervise the administrative function of the organization including reception, property/facility management, safety of the work environment, and provision of furnishings and equipment necessary for effective operations.
Oversee the management of all leases, contracts and other financial commitments.
To ensure the overall smooth running of the Company’s internal administration and its cost-effectiveness.
Track and monitor resource needs and other material needs for carrying out administration tasks in the organization.
Monitor all legislation relevant to the organization (employment standards, occupational health and safety, human rights, etc.) and all regulations on professional certification to ensure that the organization is compliant.
Skill set
Experience and Qualifications
Degree in Finance, Accounting or economics.
Professional qualifications such as CPA/CFA/ACCA or similar will be an added advantage
Successful track record of managing operations and financial and management accounting.
Experience of managing staff and associated employment issues
Previous experience in the financial and administrative operations [desirable, not essential]
Knowledge, Skills and Competencies
Excellent problem-solving skills
Excellent planner and strategic thinker.
Excellent risk management and cost control skills.
Ability to take responsibility for decisions made and to learn from the outturn
Ability to deliver timely results despite obstacles and limited resources.
A strong grasp of all relevant legislation and of how it applies to the role.
Commercial acumen and ability to think creatively.
Excellent advocacy, presentation and communication skills.
Good understanding of relevant IT systems.
Excellent negotiation and relationship management skills.
Personal Style and Behaviour
Self-motivation, a strong work ethic and enthusiasm for change.
Understanding and interest in the arts and cultural sector.
Committed to a positive approach to equality of opportunity and community engagement.
A positive, communicative personality that engenders confidence in others.
A keen interest in satisfying internal and external customers.
A supportive and open line-manager and colleague. -
General Manager
Location: Kisumu
Jobs Role
The Regional General Manager’s role is for the independent ambitious generalist. A Regional General Manager sits overs Sales, Marketing, Operations, and Finance, with city wide KPIs, Budget and P&L. Regional General Manager reports directly to the CEO and is responsible for all Investor Reports concerning the city.
General Manager Job Responsibilities
General Customer Acquisition
Have full ownership of the business development vertical in Kisumu. Close deals, manage a budget, lead business marketing activities, scale strategy locally, and build/ lead a team.
Own and lead overarching customer acquisition strategy.
Manage deal pipeline and source new potential business deals by contacting potential partners; discovering and exploring opportunities.
Help develop and improve products and services by researching industry competitors, publications, and announcements.
Support marketing activities for the company including golf tournaments, mall promotions, networking drinks, door to door sales, business fairs, etc.
Spearhead B2C marketing strategies and coordinate actions to influence the market.
Manage Partnership Proposals and maintain the timelines for the proposal drafting process.
Communicate new product developments to clients and prospective clients.
Business Clients
Strategize and lead all business client acquisition activities. Take full ownership and responsibility of finding, negotiating, and closing business deals in Kisumu.
Develop strategy for acquiring traditional business clients in Kisumu.
Lead all Business Client acquisitions. Bring in the expansion team to negotiations only on very unique cases.
Follow up on all business leads which come into the company and set up meetings.
Oversee and carry out all business client acquisition activities.
Plan and prepare business presentations and proposals.
Partner (Rider & Driver) Recruitment
Requires strong interpersonal skills and a social personality. This person will be responsible for managing the rider operations in the city as well as acquisition, including field prospecting to meet and engage new riders/drivers.
Sourcing, recruiting, onboarding and training of partners on to the platform.
Work side-by-side with the operations team to maintain an adequate number of online riders/drivers in Kisumu.
Maintain onboarding pipeline and database of all riders/drivers and contracts.
Gathering key rider documentation and requirements in line with the company’s signup policies.
Following up on inquiries and referrals from riders/drivers.
Operations and Dispatch Management
Responsible for dispatch and monitoring of orders real time and resolving issues in a timely manner to ensure optimal customer experience.
Continual training and support for existing riders on the company platform.
Monitoring standards and customer service levels, ensuring partners represent the brand well.
Monitoring partner metrics including daily and monthly targets set by management.
Identifying key partner issues and offering creative and effective solutions in a timely manner.
Branch management and expansion.
Any other duty that may be assigned by CEO or senior management
KPI reporting and line management
Responsible for monthly reporting, setting and meeting Profit & Loss targets and qualitative objectives, as well as ad-hoc requests to Nairobi HQ.
Performance evaluation and management of Kisumu Business Development and Operations colleagues.
Daily monitoring and recording of targets set by management.
Investor reporting on all Kisumu initiatives, metrics, and costs.
Management of city team: Operations, Sales, Marketing.
Qualifications for the General Manager Job
Bachelor Degree in Business, Sales, or Economics. Masters or MBA strongly preferred
Advance knowledge in Google Suite and preparing presentations
Demonstrated success in negotiating, cultivating and growing partnerships across all levels and sectors, problem solving and issue resolution.
7+ year’s management experience in Logistics, e-commerce, entrepreneurial or related industry.
Cross-functional team management and successful KPI performance viewed favorably.
Outstanding communication skills, oral and written, technical and non-technical.
Excellent team player with strong leadership capability.
Clear knowledge of Kisumu and its environment.
Must be comfortable in fast-paced, deadline-driven environment.
Compensation: Salary will be based on experience. -
Sales Trainer & Performance Management Specialist – Land/Plots
Job Summary
The job holder will provide performance management and training support to enhance the competencies of individual sales representatives by designing and conducting training programs that will boost the team’s performance in alliance with company’s core values.
Sales Trainer & Performance Management Job Key Responsibilities
Training
Presents established and effective sales training methods, techniques, and ideas.
Teaches sales trainees how to develop prospective client and customer lists.
Reports on progress of sales trainees and personnel under guidance during training period.
Studies and develops skill in use of better teaching and training methods.
Identify and assess training needs within the company.
Meet with managers and supervisors to ascertain needs.
Develop, organize, conduct and evaluate training programs.
Create teaching materials.
Teach skills such as coaching through feedback, proactive customer service, supervision, time management
Performance Management
Develops and implements the overall performance management function, including the identification of appropriate performance criteria and measures that are aligned to organizational objectives.
Designs, implements, and monitors performance appraisal tools and processes.
Develops and manages recognition and incentive programs for high potential employees.
Develops and monitors processes for addressing poor performance.
Consults with managers on development strategies including mentoring and training.
Provides coaching to managers and supervisors on effective performance management tactics.
Establish methods to reduce turnover related to poor performance
Analyzes and reports supervisory performance results to the management team.
Key Requirements for the Sales Trainer & Performance Management Job
Proven experience in sales and sales team management
Excellent business acumen coupled with a business development track record
Natural communicator with excellent negotiation, persuasive, presentation and interpersonal skills
Highly driven with enthusiasm to meet initiate change and to cope under demanding pressure.
Knowledge in analyzing, designing, developing, implementing and evaluating performance management systems for a sales team.
Mastery of the full training cycle
Familiarity with traditional and modern training methods, tools and techniques
Sales Trainer & Performance Management Job Qualities and skills
This position requires an aggressive, self-motivated person who is passionate about performance management and training and has a strong background in this, self-driven individual with a keen eye for detail.
Degree/Diploma in Business Administration, HR, Learning & Development, or any other relevant degree/diploma
Excellent verbal and non – verbal communication skills in English.
Competitive salary, medical -
Regional General Manager – Logistics/Transportation
Location : Kisumu
Regional General Manager Job Responsibilities
General Customer Acquisition
Have full ownership of the business development vertical in Kisumu. Close deals, manage a budget, lead business marketing activities, scale strategy locally, and build/ lead a team.
Own and lead overarching customer acquisition strategy.
Manage deal pipeline and source new potential business deals by contacting potential partners; discovering and exploring opportunities.
Help develop and improve products and services by researching industry competitors, publications, and announcements.
Support marketing activities for the company including golf tournaments, mall promotions, networking drinks, door to door sales, business fairs, etc.
Spearhead B2C marketing strategies and coordinate actions to influence the market.
Manage Partnership Proposals and maintain the timelines for the proposal drafting process.
Communicate new product developments to clients and prospective clients.
Business Clients
Strategize and lead all business client acquisition activities. Take full ownership and responsibility of finding, negotiating, and closing business deals in Kisumu.
Develop strategy for acquiring traditional business clients in Kisumu.
Lead all Business Client acquisitions. Bring in the expansion team to negotiations only on very unique cases.
Follow up on all business leads which come into the company and set up meetings.
Oversee and carry out all business client acquisition activities.
Plan and prepare business presentations and proposals.
Partner (Rider & Driver) Recruitment
Requires strong interpersonal skills and a social personality. This person will be responsible for managing the rider operations in the city as well as acquisition, including field prospecting to meet and engage new riders/drivers.
Sourcing, recruiting, onboarding and training of partners on to the platform.
Work side-by-side with the operations team to maintain an adequate number of online riders/drivers in Kisumu.
Maintain onboarding pipeline and database of all riders/drivers and contracts.
Gathering key rider documentation and requirements in line with the company’s signup policies.
Following up on inquiries and referrals from riders/drivers.
Operations and Dispatch Management
Responsible for dispatch and monitoring of orders real time and resolving issues in a timely manner to ensure optimal customer experience.
Continual training and support for existing riders on the company platform.
Monitoring standards and customer service levels, ensuring partners represent the brand well.
Monitoring partner metrics including daily and monthly targets set by management.
Identifying key partner issues and offering creative and effective solutions in a timely manner.
Branch management and expansion.
Any other duty that may be assigned by CEO or senior management
KPI reporting and line management
Responsible for monthly reporting, setting and meeting Profit & Loss targets and qualitative objectives, as well as ad-hoc requests to Nairobi HQ.
Performance evaluation and management of Kisumu Business Development and Operations colleagues.
Daily monitoring and recording of targets set by management.
Investor reporting on all Kisumu initiatives, metrics, and costs.
Management of city team: Operations, Sales, Marketing.
Qualifications for the Regional General Manager Job
Bachelor Degree in Business, Sales, or Economics. Masters or MBA strongly preferred
Advance knowledge in Google Suite and preparing presentations
Demonstrated success in negotiating, cultivating and growing partnerships across all levels and sectors, problem solving and issue resolution.
7+ year’s management experience in Logistics, e-commerce, entrepreneurial or related industry.
Cross-functional team management and successful KPI performance viewed favorably.
Outstanding communication skills, oral and written, technical and non-technical.
Excellent team player with strong leadership capability.
Clear knowledge of Kisumu and its environment.
Must be comfortable in fast-paced, deadline-driven environment. -
Regional General Manager System Administrator
Location: Kisumu. Jobs Role
The Regional General Manager’s role is for the independent ambitious generalist. A Regional General Manager sits overs Sales, Marketing, Operations, and Finance, with city wide KPIs, Budget and P&L. Regional General Manager reports directly to the CEO and is responsible for all Investor Reports concerning the city.
General Manager Job Responsibilities
General Customer Acquisition
Have full ownership of the business development vertical in Kisumu. Close deals, manage a budget, lead business marketing activities, scale strategy locally, and build/ lead a team.
Own and lead overarching customer acquisition strategy.
Manage deal pipeline and source new potential business deals by contacting potential partners; discovering and exploring opportunities.
Help develop and improve products and services by researching industry competitors, publications, and announcements.
Support marketing activities for the company including golf tournaments, mall promotions, networking drinks, door to door sales, business fairs, etc.
Spearhead B2C marketing strategies and coordinate actions to influence the market.
Manage Partnership Proposals and maintain the timelines for the proposal drafting process.
Communicate new product developments to clients and prospective clients.
Business Clients
Strategize and lead all business client acquisition activities. Take full ownership and responsibility of finding, negotiating, and closing business deals in Kisumu.
Develop strategy for acquiring traditional business clients in Kisumu.
Lead all Business Client acquisitions. Bring in the expansion team to negotiations only on very unique cases.
Follow up on all business leads which come into the company and set up meetings.
Oversee and carry out all business client acquisition activities.
Plan and prepare business presentations and proposals.
Partner (Rider & Driver) Recruitment
Requires strong interpersonal skills and a social personality. This person will be responsible for managing the rider operations in the city as well as acquisition, including field prospecting to meet and engage new riders/drivers.
Sourcing, recruiting, onboarding and training of partners on to the platform.
Work side-by-side with the operations team to maintain an adequate number of online riders/drivers in Kisumu.
Maintain onboarding pipeline and database of all riders/drivers and contracts.
Gathering key rider documentation and requirements in line with the company’s signup policies.
Following up on inquiries and referrals from riders/drivers.
Operations and Dispatch Management
Responsible for dispatch and monitoring of orders real time and resolving issues in a timely manner to ensure optimal customer experience.
Continual training and support for existing riders on the company platform.
Monitoring standards and customer service levels, ensuring partners represent the brand well.
Monitoring partner metrics including daily and monthly targets set by management.
Identifying key partner issues and offering creative and effective solutions in a timely manner.
Branch management and expansion.
Any other duty that may be assigned by CEO or senior management
KPI reporting and line management
Responsible for monthly reporting, setting and meeting Profit & Loss targets and qualitative objectives, as well as ad-hoc requests to Nairobi HQ.
Performance evaluation and management of Kisumu Business Development and Operations colleagues.
Daily monitoring and recording of targets set by management.
Investor reporting on all Kisumu initiatives, metrics, and costs.
Management of city team: Operations, Sales, Marketing.
Qualifications for the General Manager Job
Bachelor Degree in Business, Sales, or Economics. Masters or MBA strongly preferred
Advance knowledge in Google Suite and preparing presentations
Demonstrated success in negotiating, cultivating and growing partnerships across all levels and sectors, problem solving and issue resolution.
7+ year’s management experience in Logistics, e-commerce, entrepreneurial or related industry.
Cross-functional team management and successful KPI performance viewed favorably.
Outstanding communication skills, oral and written, technical and non-technical.
Excellent team player with strong leadership capability.
Clear knowledge of Kisumu and its environment.
Must be comfortable in fast-paced, deadline-driven environment.
go to method of application » -
Sales Representative – Land/Plots
Responsibilities for the Sales Representative Job
Identifies business opportunities by prospecting different clients via telephone
Book appointments with corporate and individual clients; visit them in their offices to present the company’s products.
Carry out product demonstration to clients and brief them about the location, benefits, price and modes of payment.
Follow up prospects till execution of the sale and after sale service.
Researching and developing new ways of sourcing new clients; identifying institutions that have groups and approach them for demonstration.
Handle correspondences and inquiries through email, phones or face to face.
Assist the customer service officer in marketing during events.
Follow up with payments by clients sourced by self.
Create a good relationship with clients by providing support, information and guidance
Maintain and update clients database contacts and status of ongoing sales
Generate sales plan reports, challenges and achievements; daily, weekly and monthly.
Sales Representative Job Qualifications
More than 1 year proven experience in insurance industry or other sales role
Ability to learn about products and services and describe/explain them to prospects
Excellent commercial acumen coupled with a business development track record
Ability to drive account performances whilst delivering cost effective results
Self-motivated, flexible and open to change.
Strong planning, organizing, reporting and networking skills.
A natural communicator with excellent negotiation, persuasive, presentation and interpersonal skills
Highly driven with enthusiasm to meet high sales targets and to cope under demanding pressure.
Business related qualification
Proficiency in computer skills; MS Office -
Human Resource Manager Medical Doctors Executive Assistant
Location: Kahawa West, Nairobi.
Job Summary: Under minimal supervision is responsible for coordinating, and performing a variety of technical, administrative and supervisory duties related to personnel operations, employment, employee relations, employee benefits and educational service functions.
Key Responsibilities:
Advises administrative team on developing regulatory requirements and evaluation on implication of such regulations in a Hospital operation.
Manages the employment policies of the hospital to assure compliance of all labor regulations. Provides counsel to management team on hospital policies and practices regarding employment issues.
Manages the hospital benefit plans, including medical insurance, life insurance, pension, workers’ compensation, paid time off and leave policies, and makes policy recommendations designed to meet organizational objectives
Prepares reports, and communication activities including newsletters, booklets, and brochures intended to educate staff regarding personnel policies and features of benefit programs
Completes and files applicable for labor regulation, NSSF, NHIF and reports on employment and benefit plans
Facilitates the employment process and acquisition of personnel. Directs the organizations recruitment and retention efforts. Develops strategy for recruitment of new employees.
Processes pertinent employee documents and files including personnel action forms, employment requisitions, leaves of absence and termination notices.
Provides information to employees regarding interpretation and explanation of hospital regulations, labor contracts, and personnel policies and procedures
Develops and administers a job evaluation program to include continuous review of existing and new positions for appropriate classification
Provides administrative direction for the development and delivery of education and training programs
Conducts the monthly General Hospital Orientation program
Evaluates and recommends systems that would increase the operating efficiency of the education, personnel and benefit functions of the hospital
Plans and develops personnel programs to include the activities of labor relations, employment, wage and hour benefits and compensation
Investigates causes of disputes and grievances and recommends correction action
Hires, orients and evaluates personnel in assigned area
Ensures that all Accreditation and Licensing Regulations are compiled with and enforced
Develops and maintains collaborative working relationships among hospital departments and employee
Responsible for the preparation and compliance of the annual (HR) budget
Performs other job related duties as assigned by direct supervisor.
Key Skills and Competencies:
Bachelor Degree in Human Resources, Healthcare Business or Personnel Administration or related field, required
Master’s Degree preferred
Management experience in personnel administration and labor relation
Previous health care management experience, preferred
Thorough knowledge and understanding of legal and operational aspects of personnel administration and labor relations
Strong organization and communication skills
Demonstrated knowledge of information systems and personal computers
Employee must demonstrate competency computer skills (Word, Excel, PPT etc.)
go to method of application » -
Sales Representative – Information Technology
Job Role: The Sales Representative will be responsible for the generation and development of both inbound and outbound new business opportunities.
The role is focused purely on new business and the person must be ‘sales hungry’ and who can exploit their exceptional sales skills with effective and successful results.
Responsibilities:
Develop new business relationships, generate and negotiate new income as per agreed annual targets
Present client to potential clients through direct communication in face to face meetings, telephone calls and emails
Spend majority of your time out of the office in meetings.
Responsible for your own lead generation and appointment setting
Actively and successfully manage the sales process: lead generation; credentials pitch; establishing needs; solution pitch; negotiation; close; handover to the NOC team
Possess drive, motivation and acute attention to detail in ensuring all sales opportunities to are captured and explored
As a representative of the company at industry events and tradeshows, your professional manner and polished appearance will aid your intention of gaining new business leads and contacts
Manage and maintain a pipeline and ensuring all sales administration is current using CRM software
Create and be accountable for all client proposals, contracts and any further documentation, following company procedure
Respond to tenders and requests for information in a timely manner
Ensure the company remains proactive and responsive to prospective clients
Qualifications:
Key Requirements
To ensure you are a prime candidate for this opportunity it is essential that you have
Experience within a similar sales role in the IT industry
Proven sales results
Relationship management experience is essential
Qualities and skills: This position requires an energetic, self-motivated person who is passionate about sales, marketing and communication and has a strong background in this, self-driven individual with a keen eye for detail.
Education: Degree in IT, Marketing, Engineering or any other relevant degree
Language: Excellent verbal and non – verbal communication skills in English.
Compensation: A competitive compensation will be negotiated with the right candidate, commensurate with experience and skills -
Sales Manager
Job Role: This position will have line management responsibility for a team of Sales Representatives to drive the company sales plan.Reporting to the General Manager, you will be responsible for achieving and exceeding the company targets, and you will play an active role in the field sales management team.
Responsibilities for the Sales Manager Job
Optimize net sales, visibility and profitability targets through your team within agreed budgets and strategic guidelines
Lead the sales team to grow business and increase market share.
Enforce sales strategy based on market demand, trade structure and competitive environment
Establish long-term client relationships with value-adding proposals
Lead, motivate and coach all team members so as they deliver improved business results
Sales Manager Job Qualifications
Proven track record of achieving sales targets in a competitive environment
High affinity for the hair industry
Minimum 5 years’ sales experience in B2B
Leadership experience is a must
Practical knowledge of trade marketing, category management and supply chain principles
Strong commercial and financial awareness
Strategic thinker with strengths in people management, business planning and forecasting