Jobs Kenya

Website: Website http://www.wfp.org/countries/kenya

  • Nutrition Officer, FT- NOC, Regional Bureau

    Nutrition Officer, FT- NOC, Regional Bureau

    JOB PURPOSE:

    Under the supervision of the Senior Regional Nutrition Advisor and collaborating cross -functionally.  The incumbent will be responsible to provide technical advice and situation analysis to ensure integrated nutrition programme responses. This position is also expected to deploy to humanitarian emergencies on short notice to support the countries in the regional bureau.

    KEY ACCOUNTABILITIES (not all-inclusive)

    The Nutrition Officer  will work under the  direct supervision of the Senior Regional Nutrition Advisor and will be responsible for the following:

    Take a lead role in coordinating the nutrition emergency response in support to the Regional Emergency Coordinator and to the RBN Emergency and Preparedness Unit.
    Represent WFP at regional, national and international meetings to contribute in technical discussions, exchange experiences, advocate for nutrition interventions and identify areas of potential collaboration.
    Build capacity of WFP staff, partners and national governments to prepare for and respond to nutrition problems.
    Provide technical advice and/or support to COs to ensure nutrition in emergencies interventions are aligned with WFP and global standards. Support CO engagements in cluster and/or working group meetings and discussions for vulnerability assessment, monitoring visits, missions, and other operational activities
    Provide advice and/or support to Country Offices (COs) on the operationalization and integration of multi-dimensional approach to humanitarian access across their concepts of operations, access strategies, workplans and project/resource mobilization proposals.
    Monitor emerging humanitarian and food security trends and potential socio-economic and political instability to identify risks and strategies for preparedness and risk reduction before crisis occurs as basis for decision-making as well as requests for external support by the CO/RB/HQ.
    Proactively provide advice and support on mobilization of WFP resources and capabilities for an effective and sustainable emergency response.
    Provide inputs to the review of CSPs or budget revisions, ACRs, national protocols and SOPs, project proposals, guidance and policy documents to ensure technical integrity. This will include technical engagement in the CSP development process including collaboration with M&E to ensure appropriate nutrition indicators are selected and are in line with corporate standards.
    Develop and/or update key knowledge management tools on key components of nutrition in emergencies for better advocacy and programme implementation to form part of country offices’ capacity strengthening efforts.
    Perform other duties as required.

    STANDARD MINIMUM QUALIFICATIONS

    Education: Advanced University degree in Public Health Nutrition, Nutrition, Food Technology, Medicine or other relevant fields, OR a first university degree in the same areas.
    Experience: For holders of an advanced degree, 5 years of relevant experience with progressively increasing responsibilities in the field of nutrition, food technology , medicine or any other relevant field  OR 7 years of the same experience for holders of a first university degree.
    Languages: Fluency in English

    DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

    Experience working with governments on developing nutrition policies and/or implementing a nutrition programme across sectors and on systemwide approaches.
    Experience conducting nutritional assessments, analysed data and written recommendations for programme.
    Experience actively supporting and have been engaged in medium to large scale emergency operations and has led or participated in strategy planning within a mid-size, moderately complex country, or equivalent environment.
    Has actively supported and been engaged in medium to large scale emergency operations and has led or participated in strategy planning within a mid-size, moderately complex country, or equivalent environment.
    At least five years of professional work experience in emergency context; proven capacity to support the design and management of integrated management of wasting and malnutrition prevention programs in different settings.
    Has gained substantial experience in humanitarian operational roles as (but not limited to) a programme or project officer, team leader, supply chain officer, head of field office or equivalent. Experience in developing and implementing CBT activities is highly desired.

    Apply via :

    career5.successfactors.eu

  • Junior Consultant, CST I, Digital Forensics Investigations

    Junior Consultant, CST I, Digital Forensics Investigations

    JOB PURPOSE

    The job holder will support the office of the Inspections and Investigations with Digital Forensics investigations Under the direct supervision of the Forensics Investigations Officer. The Job holder will be provided with close mentoring, guidance and technical supervision. Performance planning and reviews as well as learning and development discussions will be elemental part of the supervision.

    KEY ACCOUNTABILITIES (not all-inclusive)

    Assist in performing regular data mining and data analytical procedures using appropriate tools to assist in investigations.
    Perform comprehensive technical analysis and interpret computer-related evidence such as e-mail, various databases, and information stored on electronic devices using forensic tools and methods;
    Document the chain of custody process for forensic evidence, as well as evidence acquisition and analysis methods;
    Carry on the implementation of e-Discovery, computer forensic investigations, and related services for large data sets;
    Write scripts where required to automate technical processes;
    Execute designed projects on SQL databases interpretation and evidence carving;
    Collect pertinent information related to OIGI cases utilizing WFP corporate database, including SAP, and available public databases;
    Maintain OIGI forensic systems and equipment by carrying out regular tasks, such as:  backing up data, monitoring network and systems, and peripherals, running systems diagnostics, systems updates, patch management and system optimization, replenishment of consumables, etc.;
    Act as the IT focal point for the Nairobi OIGI investigation team;
    Carry out any other duty as instructed by the Forensics Investigations Officer/or the OIGI management.

    STANDARD MINIMUM QUALIFICATIONS

    Education: Graduated from Digital Forensics, Computer Science, Computer Engineering, Software Engineering, Forensics Science or related field.

    Experience: 

    Minimum 3 years experience, with at least 6 months of working experience in the field of Digital Forensics Investigations or e-Discovery.
    Experience in scripting/programming would be an advantage.
    Proficiency in MS Office (Word, Excel, Power Point, Outlook).

    Language:  Excellent command of English; Working knowledge of a second UN language would be an asset.

    Apply via :

    career5.successfactors.eu

  • Medical Officer, SSA 10 Nutrition Officer, NOC

    Medical Officer, SSA 10 Nutrition Officer, NOC

    The Medical Officer shall be appointed as an additional staff for areas of staff health and safety while providing hygiene and safety training, review of medical and casualty response, assessment of health, safety and environmental issues of WFP staff and offices, medical support during outbreaks, process medico-administrative requests and will cover the region in the absence of the RMO and provide professional capacity building.

    ACCOUNTABILITIES/ RESPONSIBILITIES

    Under the functional supervision and guidance of the Regional Medical Officer, the Medical Officer will be responsible for the following key duties:

    Contribute to the design and coordination of the delivery of medical services in the region for efficient and effective promotion, prevention and protection of the health and safety of WFP staff following the Wellness Strategy and the Regional Strategic objective.
    Provide technical expertise, advice and solutions that support strategic results, and contribute to the formulation of regional strategies and approaches where appropriate.
    Provide travel medicine services for staff on official travel, incorporating destination-specific health advice, facilitating access to immunization, prophylactic medications and travel medical kits.
    Manage, advise, and report on all health matters related to staff including.
    Performing and assessing medical examinations and clearances for international and national staff related to recruitment, periodic medical examination, pre-departure briefing for missions to the field, management, or assistance with follow-up of chronic medical condition diagnosed and for which treatment has already started etc.
    Leave due to illness; or identifying health hazards for staff and/or dependents (work-related and/or environmental).
    Ensuring compliance to all UN medical protocols and recommendations (HIV/AIDS, first-aid training PEP kit country specific protocols including PICT and VCCT).
    Support WFP Country Offices in the management and monitoring of the implementation of the Service Level Agreement or Memoranda of Understanding regarding the sharing of DPKO/DFS Missions field medical services to WFP staff.
    Access and liaise with local medical facilities to ascertain proper medical care rendered and establish a referral list and updated list of reasonable and customary costs, whilst monitoring and verifying appropriateness, reasonableness and customary nature of major medical bills / treatment as required.
    Provide capacity to the corporate and WFP system emergency response capacity including mass casualty incident.
    The medical officer is NOT the primary care physician of WFP Staff: however, s/he does provide pre-hospital emergency services in response to accidents occurring in the workplace or provide referral to appropriate medical specialist.
    Implement staff health training (e.g. malaria prevention measures, first aid training).
    Participate in pre planning of WFPs Emergency response operations (eg. food distributions) to ensure discussions filter planning through a health lens alongside logistics etc. to ensure WFP staff have appropriate protection measures in place.
    Propose, assess, update as needed SOPs for staff protection, in specific higher risk occupational settings (e.g. food distributions, ports and warehouses with casual laborers, drivers and cleaners).
    Coordinate with health sector colleagues on the UNCTs and other health partners to improve healthcare access for WFP staff and family member.
    Assess and respond to increase of disease incidents among WFP staff (e.g., high incidence rate of malaria in sub offices.
    Assess disease outbreaks or other environmental hazards that could have impact on WFP’s operations and recommend mitigating measures.
    Identify (confidentially) staff with stress or other psychological concerns and coordinate assistance as appropriate with Regional Staff Counsellor and the UNDSS Counselor.

    DELIVERABLES AT THE END OF THE CONTRACT:

    To provide operational support to meet the objectives of the Wellness Unit in the region.

    QUALIFICATIONS & EXPERIENCE REQUIRED:

    Education:

    Doctorate in Medicine.
    Postgraduate medical qualification in, preferably, one of the following medical specialties; emergency medicine, internal medicine, occupational health and safety, and/or public health.
    Current registered to practice medicine in own country or another UN member state is required.
    Professional trainer’s certification related to infectious diseases i.e. ebola, and other infectious diseases.

    Experience:

    Have vast experience in any outbreak response and emergencies
    Minimum 5 years of progressive professional experience in healthcare, at least, 1-2 years should be in an international organization
    At least five (5) years progressive experience and practice in general medicine in developing countries or countries in conflict.
    An asset would be experience within the UN system, or similar NGO.
    Creation of training programmes
    Workshop & presentation training

    Technical Knowledge & Skills:

    Demonstrates professional competence and mastery of subject matter.
    Excellent communication, presentation and drafting skills.
    Experience in emergency management (crisis or disaster medicine), travel medicine, tropical and infectious disease.
    Knowledge of addressing the psychosocial needs of humanitarian workers;
    Project management.
    Formal training in CPR and, preferably in BCLS and ACLS or equivalent emergency medical care.
    Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.
    Shows persistence when faced with difficult problems or challenges.
    Remains calm in stressful situations

    Languages:

    English
    French additional advantage

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    Use the link(s) below to apply on company website.  

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  • Junior Digital Forensics Investigator, SSA8

    Junior Digital Forensics Investigator, SSA8

    JOB PURPOSE

    The job holder will support the office of the Inspections and Investigations with Digital Forensics investigations Under the direct supervision of the Forensics Investigations Officer. The Job holder will be provided with close mentoring, guidance and technical supervision. Performance planning and reviews as well as learning and development discussions will be elemental part of the supervision.

    KEY ACCOUNTABILITIES (not all-inclusive)

    Assist in performing regular data mining and data analytical procedures using appropriate tools to assist in investigations.
    Perform comprehensive technical analysis and interpret computer-related evidence such as e-mail, various databases, and information stored on electronic devices using forensic tools and methods;
    Document the chain of custody process for forensic evidence, as well as evidence acquisition and analysis methods;
    Carry on the implementation of e-Discovery, computer forensic investigations, and related services for large data sets;
    Write scripts where required to automate technical processes;
    Execute designed projects on SQL databases interpretation and evidence carving;
    Collect pertinent information related to OIGI cases utilizing WFP corporate database, including SAP, and available public databases;
    Maintain OIGI forensic systems and equipment by carrying out regular tasks, such as:  backing up data, monitoring network and systems, and peripherals, running systems diagnostics, systems updates, patch management and system optimization, replenishment of consumables, etc.;
    Act as the IT focal point for the Nairobi OIGI investigation team;
    Carry out any other duty as instructed by the Forensics Investigations Officer/or the OIGI management.

    STANDARD MINIMUM QUALIFICATIONS

    Education: 

    University degree in Digital Forensics, Computer Science, Computer Engineering, Software Engineering, Forensics Science or similar).

    Experience: 

    At least 3 years of working experience in the field of Digital Forensics Investigations or e-Discovery and or
    At least 1 year of Postgraduate professional experience.
    Experience in scripting/programming would be an advantage.
    Proficiency in MS Office (Word, Excel, Power Point, Outlook).

    Apply via :

    career5.successfactors.eu

  • Investigations Officer, P3

    Investigations Officer, P3

    THE ROLE

    As an Investigation Officer, you will take part in internal reviews and assessments of received complains and allegations, efficiently plan and undertake complex investigations and prepare comprehensive reports. A large emphasis is placed on coordination of the work of investigative teams, development of policies and procedures, provision of advice on best practices with respect to investigations and guidance/training to other staff.

    Investigations matters include Fraud and Corruption, Abusive Conduct, Sexual Exploitation and Abuse and other policy violation of WFP staff and contracted partners and vendors. 

    KEY ACCOUNTABILITIES (not all-inclusive)

    Efficiently plan and undertake office and field-based investigations into allegations of violations of policies, procedures, standards, guidelines, and applicable rules and regulations.
    Manage the workflow of individual investigation cases within the set timeframes.
    Take part in internal reviews and assessments of received complains and allegations and draw recommendations.
    Prepare reports and ad hoc briefs pertaining to investigations and, based on analysis and findings, make recommendations for corrective actions, improved controls and efficiency of WFP operations.
    Assess the potential for fraud and corruption in operational activities and contribute to formulation of recommendations to senior management.
    Provide guidance and advice to WFP employees on matters pertaining to the investigation of wrongdoing and direct staff appointed by field offices to assist in investigations.
    Regularly appraise progress of investigations and assess probable impact of investigation outcomes relative to strategies and advice colleagues.
    Coordinate with local officials, governments, and external organizations, and obtain their support such as interpreters or facts providers to facilitate investigative work.
    Effectively work and coordinate with other control and monitoring functions as appropriate.
    Contribute to the development or develop policies and procedures, and share best practices/lessons learnt from investigative work.
    Other as required.

    QUALIFICATIONS & KEY REQUIREMENTS

    Education:

    University degree in Criminology, Investigations, Law, Audit, Accounting or other related fields. Formal training and/or certification in various law enforcement methodologies/fraud examination or investigation.

    Experience:

    Five years or more of relevant, postgraduate progressively responsible professional experience in conducting criminal or administrative investigations.

    Language: 

    Fluency (level C) in English language. Intermediate knowledge (level B) of Arabic or French is highly desired.

    MORE ABOUT YOU

    In depth understanding of theories, concepts and approaches relevant to investigations and practical use of investigation techniques.
    Demonstrated skills in investigations planning and implementation.
    Familiarity with the use of various research methodologies and sources, including electronic sources and databases.
    Expertise in handling facts/evidence related to investigations.
    Business acumen.
    Excellent oral and written communication skills.
    Time management skills.

    Apply via :

    career5.successfactors.eu

  • Programme Policy Officer (Refugee Operations), NOA

    Programme Policy Officer (Refugee Operations), NOA

    ACCOUNTABILITIES AND RESPONSIBILITIES

    Within delegated authority, and under the direct supervision of the SO1 (Strategic Outcome 1: Refugee operation) Manager, the incumbent will be responsible for the following duties:

     

    Support daily programmatic activities: Collaborate with the SO1 Manager and the refugee operation team to ensure the smooth execution of daily programmatic tasks.
    Act as Officer in Charge for SO1: Assume responsibilities as the acting lead when the Manager is on leave, overseeing the effective functioning of the SO1 team.
    Supervise field staff: Provide supervision for field staff responsible for monitoring activities in Nyabiheke Refugee Camp and coordinate with other Monitoring assistants under refugee operations.
    Coordinate food assistance deliveries: Collaborate with the Cash-Based Transfer (CBT) Officer to ensure the prompt preparation and execution of the Monthly CBT distribution cycle, as well as the distribution of in-kind food in refugee camps and transit centers.
    Monthly food requirements compilation: Assist in compiling inputs required for the monthly food requirements (MRQ) and share this information monthly with relevant units for pipeline planning.
    Distribution report review: Coordinate the review of distribution reports submitted in COMET by Monitoring Assistants, based on Cooperating Partners’ (CP) reports, and follow up on their validation.
    Reporting preparation: Collaborate closely with the SO1 Manager in preparing accurate and timely reports on program activities, facilitating informed decision-making, and ensuring consistency of information presented to stakeholders.
    FLAs and MoUs management: Support the management of FLAs (Field Level Agreements) and MoUs (Memoranda of Understanding) signed with CPs under SO1, ensuring regular sharing of activity reports.
    Field visits/missions participation: Participate in field visits/missions organized and undertaken by the Country Office to monitor and support the implementation of the operation.
    SCOPE management: Work closely with the SO1 Manager and other units to ensure proper utilization of SCOPE for the management of beneficiaries and distribution of monthly entitlements.
    Stakeholder engagement: Develop and sustain liaison with local government authorities, international and local NGOs, UN agencies, donors, civil society, beneficiaries, and other partners involved in the field of food security. Identify potential areas for collaborative approaches and initiatives.
    Targeting and prioritization: Monitor and support the implementation of the Targeting strategy in refugee camps by actively participating in various joint technical meetings. Ensure the thorough execution of all related recommendations emerging from these meetings.
    Design and implement livelihood projects: Contribute to the development and execution of innovative initiatives promoting self-reliance among refugees, ultimately supporting their transition away from humanitarian assistance.
    Analysis and reporting: Hold accountability and/or prepare accurate and comprehensive analyses and reports on WFP operations and performance. Ensure regular and timely submission of internal and external reports for management review to identify program support requirements and inform operational planning and decisions.
    Other duties: Perform any other duties as requested.

    QUALIFICATIONS AND EXPERIENCE

    Education:

    An advanced university degree or a university degree in a related field, coupled with experience and training/courses in one or more of the following disciplines: social sciences, development studies, international affairs, business administration, education, project management, or a field relevant to humanitarian studies and international development assistance.

    Languages: 

    Working knowledge of English (proficiency/level C) is required. Working knowledge (proficiency/level C) of French is an added advantage

    Experience:

    At least four years post graduate, progressively responsible, job related experience in refugee operations, public health, food security, vulnerability analysis, development, emergency assistance, project management, operational aspects of national bilateral or multilateral food aid or a closely related area or projects.

    Knowledge & Skills: 

    Excellent English writing and communication skills.
    Proficiency in Windows, MS Office (Word, Excel, PowerPoint, Outlook, Access) and Statistical Programs (such as SPSS and STATA).
    General knowledge of UN system policies, rules, regulations and procedures governing administration.
    Added advantage: Relevant experience in journalism and/or reporting; experience in monitoring and evaluation of emergency operations, humanitarian and refugee operations and development programs; experience in working with both international NGOs (including UN Agencies) and government institutions. Familiarity with quantitative and qualitative survey techniques. Experience in the design and implementation of food aid program.

    Apply via :

    career5.successfactors.eu

  • Food Safety and Quality Officer, Service Contract SC10

    Food Safety and Quality Officer, Service Contract SC10

    BACKGROUND AND PURPOSE OF THE ASSIGNMENT

    WFP’s Strategic Plan (2022-2027) recognizes the pivotal role the organization can and should play in the global discussion on food systems to ensure that safe and healthy diets are available to all, and that the 2030 Agenda and Sustainable Development Goals can be achieved. Food systems influence diets and are complex webs of interconnected activities and actors involving food production, processing/value addition, marketing, supply, and consumption. Food systems in the East Africa/Horn of Africa region are stretched and have shown themselves to be highly vulnerable to shocks.

    The World Food Programme (WFP) procures food items to support the agency’s global fight against hunger. These procurement activities include both direct (from Producers) and indirect (through Traders/Intermediaries) purchases of both raw and processed food items, such as Specialised Nutritious Foods (SNFs). In 2019 the Local and Regional Food Procurement Policy (LRFPP) was published with the objective of ensuring that WFP’s procurement activities not only meet the supply needs of the agency but also contribute more broadly to the elimination of hunger by supporting local food producers and the development of sustainable food systems in vulnerable regions.

    Aflatoxin contamination has remained one of the challenges while sourcing food within the region, especially from the small holder farmers and farmer cooperatives. Contamination of agricultural commodities, including maize, milk, groundnuts, cassava, and cottonseed with aflatoxin mold poses a serious threat to human and animal health. Aflatoxin contamination in food and feed continues to impede trade, translating to significant financial losses for the agriculture sector. This also undermines the livelihoods and well-being of millions of households who depend on agriculture for their livelihoods. Persistent and chronic aflatoxin exposure has been shown to be widely prevalent throughout the Eastern Africa countries with elevated serums aflatoxin levels demonstrated across all geographical regions, within all socioeconomic and demographic groups, and among people of all ages.

    RBN would like to establish a harmonized approach by WFP’s Eastern Africa countries in tackling the Aflatoxins risk, to achieve synergy as well as leverage available resources, partnerships, expertise, experiences, and lessons learnt from existing and past interventions. In addition to supporting the implementation of the Local and Regional Food Procurement Policy (LRFPP), there is envisaged need to integrate specifically Aflatoxin control and management in the affected Countries’ priorities e.g Small Holder Farmers capacity strengthening and market linkages, food fortification, School Based Program etc.

    WFP East Africa regional office (RBN) is currently also defining its food systems domains for policy and programmatic priorities, partnership engagement strategies, and related activities and interventions. RBN Food Safety and Quality Unit is a key player in this and therefore requires additional support and expertise to establish the technical framework as part of its support and guidance to RBN Units and Country Offices in the region.

    Reporting to the Regional Food Safety and Quality Assurance Officer and working in close collaboration with RBN Procurement, Logistics, Programme, Innovations, Partnerships and Country Office focal points, the incumbent will be responsible for the following:

    KEY ACCOUNTABILITIES (not all-inclusive)

    Mapping of Aflatoxin Innovations

    Map out the technological innovations on aflatoxins control and management in the region, their status, successes, lessons learnt, challenges and potential for scale up.
    Support the publishing of a report for wider dissemination, to bring understanding of existing innovations that could help reduce the impact of high aflatoxin levels.

    Implementation of Aflatoxin Control innovations  

    Work with RBN countries to identify and select strategic approaches that will build their capacity to tackle aflatoxin challenges.  
    Support RBN countries to assess the piloted innovations and report on successes, challenges, lessons learned and recommendations for scaling, adaptation and/or termination.

    Information Sharing and Awareness

    Provide support in organizing Aflatoxin Regional Learning Workshops to share knowledge across the region on experiences and lessons learnt from successful and failed aflatoxin interventions.
    Closely work with Communications and Knowledge Management Units to develop and deploy tools and other materials to assist with implementation of aflatoxins control and management interventions.
    Create strategic partnerships to share knowledge widely, influence, build capacity and advocate for policies to promote aflatoxins risk mitigation.

    Implementation of Regional aflatoxins control and management strategy

    Support the COs to implement the regional aflatoxins control and management strategy through Country Implementation Plans.
    Align the RBN projects and programs- Home grown school feeding program (HGSF), Small and Medium Scale (SAMS) etc with the regional aflatoxins control and management strategy.
    Work with Partnerships and Program Units to develop fundraising proposals to support the roll out of Aflatoxin Control interventions in RBN countries.

    Monitoring and Evaluation  

    In coordination with the M&E team, develop a monitoring and evaluation framework for the regional aflatoxins control and management strategy implementation plan.
    Support the Regional Bureau and Country Office teams in gathering relevant data and evidence on activities and impact.

    QUALIFICATIONS & EXPERIENCE REQUIRED

    Education:  

    Advanced University degree in Agriculture Management, Development Studies, Project Planning and Management or related fields, or A First University degree with additional relevant years of work experience in Food Science and Technology, Agricultural Economics, Agribusiness, Value Chain/ Market Development or related fields. Additional professional courses in related fields are also a plus.

    Experience: 

    Minimum 5 years of relevant postgraduate/professional experience
    At least 10 years of of meaningful and progressive work experience in food trade business, regional bodies in the grain value chain, Agribusiness, and/or value chain/ market development.
    Experience working in the EAC region and/or a multicultural and fast-paced environment is an added value.

    Knowledge & Skills:

    Good strategic understanding of Food Systems and Food Value Chains in the region.
    Good understanding and expertise in aflatoxins control as a food safety risk, regional interventions and opportunities.
    Excellent project management and analytical skills.
    Strong network of relevant contacts (regional bodies working on related initiatives within the grain value chain, private sector, academia, government authorities etc.).
    Excellent communication and engagement skills (ability to understand and be understood, diplomatic skills, writing skills).
    Strong interpersonal and coordination skills, ability to work with a wide range of stakeholders from diverse backgrounds externally and internally.
    Capacity to act upon problems (intellectual / problem solving and judgement skills).
    Ability to pro-actively prioritize, plan, organize, coordinate, monitor, excellently report and follow up.
    Ability to organize work and deliver results with minimal supervision, under time pressure and with strict deadlines.
    Understanding of WFP operations in the region is an advantage.

    Apply via :

    career5.successfactors.eu

  • Re-advertisement – IT Operations Assistant SC4 Nairobi

    Re-advertisement – IT Operations Assistant SC4 Nairobi

    JOB PURPOSE

    To deliver standard software and hardware support services
    Participate in user training and knowledge management sessions
    Monitor and maintain a wide range of information sources, to contribute to the effective delivery of IT services.
    Participate in cross-unit collaboration initiatives meant to automate and digitalize manual processes in internal units

    KEY ACCOUNTABILITIES (not all-inclusive)

    Monitoring and troubleshooting of IT systems to ensure a consistent delivery of IT services to staff.
    Respond to user queries about technology and systems to support the correct application of technology.
    Come up with user training materials touching on areas identified by users as major pain points.
    Participate in user training and knowledge management sessions.
    Participate in cross-unit collaboration initiatives meant to automate and digitalize manual processes and procedures within internal units.
    Receive and inspect all incoming assets and report discrepancies in IT materials inventory to senior colleagues to ensure materials are effectively tracked.
    Perform basic beta testing and support the roll out of new versions of centrally supported software to ensure software is operational for WFP staff.
    With direction from senior colleagues, collate information to be included in standard material such as training documentation and web content, to contribute to the availability of information about services and products.
    Undertake any other assigned duty

    STANDARD MINIMUM QUALIFICATIONS

    Education: Completion of secondary school education. A degree, diploma or higher-level certificate in Information Technology, Computer Science or a related field is desirable.
    Language: Fluency in the English language (Both Oral & Written)
    Experience: At least 4 years of work experience in IT User Support, Knowledge management, specifically developing a knowledge Management Framework to support the creation and re-use of IT knowledge, and the learning & development of digital and data literacy skills in a workforce to enhance efficiency.
    Experience in using PowerApps to transform manual business operations into digital and automated processes is desirable.

    DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

    Additional training, certification and experience in knowledge management and PowerApps is desirable.

    FUNCTIONAL CAPABILITIES
    Capability Name    Description of the behaviour expected for the proficiency level
    Governance, Strategy and Architecture    

    Demonstrates awareness of overall IT governance structure and system architecture development to support the process and assist in design of interaction between systems

    Change Implementation, Project management, Planning and Optimization    

    Has basic understanding of project management principles to provide basic estimates on timing, resource utilisation and costs to facilitate the project planning process.

    Technical Expertise    

    Understands technical aspects of own job and applies them in a thorough and systematic manner to analyze customer’s technical issues and offer value adding advice and/or solutions.

    Service Management    

    Understands and follows the established standards and protocols for service excellence within own domain to maintain quality of delivery and high levels of customer satisfaction.

    Client Management    

    Demonstrates working understanding of existing hardware, software, servers and network management to resolve users’ routine problems using WFP’s established processes and tools.

    Procurement and Contract Management    

    Assists in the technology selection process by collating information on vendors and/or products for evaluation against criteria.

    Apply via :

    career5.successfactors.eu

  • Logistics Officer (Project Manager), CST III

    Logistics Officer (Project Manager), CST III

    BACKGROUND AND PURPOSE OF THE ROLE
    The Kenya Supply Chain has developed a new Supply Chain strategy that will guide the country office over the next 5 five years.  The strategy focuses on three main pillars: being the supply chain partner of choice; strengthening national systems; and maintaining leadership in emergencies.   The Kenya Supply Chain will contribute to the dual mandate of the organization to both Change Lives and Save Lives.
    The Kenya Supply Chain is looking to increase the amount of service provision that it provides to United Nations entities in Kenya.  The Mombasa Humanitarian Hub (MHH) is one of the cornerstones of this strategy and a strong leadership and experienced project manager is necessary to achieve the MHH.
    To strategically position WFP Kenya Supply Chain as the logistics partners of choice, it will also be necessary to develop a service provision catalogue with expanded list of services based on enhanced market intelligence.  Working with the public and private sectors in Kenya will contribute to the overall strengthening of national supply chains.
    The Kenya corridors provide strategic logistics support to the East Africa region, and on average 250,000 MT of food per year goes through the various Kenya corridors supporting many countries in the East Africa region.
    KEY ACCOUNTABILITIES (not all-inclusive)
    Based in the Field Office in Mombasa, the Logistics Officer reports to the Country Director or the designate and is under the functional supervision of the Head of Field Office.  The Logistics Officer is in charge of leading the MHH project to ensure the smooth running of the project and that WFP Mombasa has access to state-of-the-art infrastructure as well as contributing and provide expertise to the various supply chain projects.

    Lead supply chain projects by defining specifications and implementation timeline, mainly the Mombasa Humanitarian Hub (MHH) and the milling project.
    Define logistics / warehouse management strategy within the WFP policies and procedures and ensure effective integration of supply chain operations at the port and warehouses. 
    Provide expert advice and support on a range of services, project management, and construction activities including the implementation of WFP policies, standards, norms, and practices.
    Provide guidance and leadership on engineering and project management services considering country-specific technical requirements, using best practices, standards and innovative technologies that comply with WFP standards and processes.
    Liaise with Stakeholders both internal and external to the organization, and other UN organizations which may be involved in the project.
    Plan and lead on implementation of innovative logistics operations, initiatives, and programs to ensure timely, efficient and cost-effective supply of direct or indirect food assistance.
    Ensure that accurate and complete accounting, reporting and internal control systems are functioning and that all relevant records are maintained.
    Implement operational  warehouse  procedures  and  normative  guidance  to  manage  WFP’s warehouse in accordance with WFP guidelines and RFQs.
    Identify, mobilize resources, implement, and report on special logistics operations.
    Establish reports based on logistics movements and distribute them according to requirements and coordinate with the different stakeholders, including KECO involved units, Cos in the region, HQ, RBN and private actors.
    Develop logistic strategy within the WFP policies and procedures and ensure effective integration of logistics operations.
    Assess and advise on logistics management and structures and staffing levels to ensure that they are at all times adequate to meet the requirements of the logistics strategy.
    Identify, mobilise resources, implement and report on special logistics operations.
    Create appropriate SOP for WFP Supply Chain projects, specific procedures, and transition plan.
    Prepare evidenced based recommendations for head of the office on tools to enable rapid response to the situations with food safety concerns and other potential emergencies, service provision, business continuity plans.
    Prepare evidenced based recommendations for senior staff on control measures to combat and reduce food commodity losses and food quality and safety issues.
    Ensure adequate logistics preparedness through contingency planning and continuous logistics preparedness reviews.
    Provide trainings to WFP staff and external stakeholders on the key areas, such as quality control, food processing, loss prevention and mitigation, to build local capacity.

    DELIVERABLES AT THE END OF THE CONTRACT

    Logistics / warehouse management strategy within the WFP policies and procedures and ensure effective integration of supply chain operations at the port and warehouses.
    Produce and present a transition plan to the new MHH ensuring business continuity and smooth exit strategy of the current setup.
    Internal controls are in place and risks have been properly assessed and mitigation measures are effective.
    Market intelligence and project cargos on supply chain partnerships with private sector and other UN agencies.
    SOP are implemented and lessons learned are completed and presented to the key stakeholders for the different projects.
    Resources for successful logistics operations are identified and mobilized under overall guidance of the supervisor and with certain degree of independence, a collaborative member of a team will conduct analytical work and / or manage projects / operations that require a significant amount of in-depth analysis leading to final recommendations.  The incumbent will guide and supervise General Service staff to ensure the application of appropriate policies, guidelines, procedures, and processes.

    STANDARD MINIMUM QUALIFICATIONS
    Education:
    University degree in business administration, supply chain, engineering, computer science, statistics, or economics (preferably transport economics), or equivalent.
    Experience: 

    Demonstrated experience in planning and organizing, managing work programs and objectives, staff and budgets, and serving as a liaison with stakeholders (private sector or UN).
    Minimum of 12 years relevant work experience with at least 9 years’ experience in warehouse managerial/supervisory role, with progressively increasing responsibilities in the warehouse  operations. Strong cold chain experience is desirable.
    Demonstrated experience in planning and organizing, managing work programs and objectives, staff, and budgets, and serving as a liaison with stakeholders/donors.
    Experience coordinating supply chain activities with other units/ teams.
    Experience conducting analytical and conceptual work in support of strategy design and implementation.
    Experience in coordinating periodic planning across functions and with partners.
    Hands on experience in Warehouse Management systems implementation.
    Strong analytical, networking, and coordination skills with excellent written and oral communication.
    Experience in coaching and mentoring staff.

    Knowledge and Skills:

    Well organized and detail oriented, able to work independently and on a team
    Sets clear targets for self and others to focus team efforts
    Able to work effectively and tactfully with people from different national and cultural backgrounds
    Demonstrates ability to adapt engagement approach in the context of evolving partner circumstances and expectations
    Proactively identifies and develops new methods or improvements for self and immediate team to address work challenges within own work area
    Flexibility and sense of initiative

    Language: Proficiency in English (level C). Intermediate knowledge (level B) of a second official UN language is an asset.

    Apply via :

    career5.successfactors.eu

  • School Meals Digital Solutions Project Manager, Consultant II

    School Meals Digital Solutions Project Manager, Consultant II

    ORGANIZATIONAL CONTEXT
    These roles are likely found in Headquarters (HQ), Regional Bureaux (RBs) or Country Offices (COs). Job holders are likely to report to the relevant Director or more senior programme post.
    Job holders are likely to manage a moderate portfolio of activities that may include contribution to and/or direct management of programmes in COs of moderate complexity, or contribution to policy formulation and provision of technical advice at RB or HQ level for a defined area of expertise. Job holders operate with considerable independence in their specialities and may manage a substantial team of junior professional and support staff
    JOB PURPOSE
    The World Food Programme (WFP) is the United Nations frontline agency fighting hunger. WFP reaches more than 80 million people every day – delivering food assistance in emergencies and working with smallholder farmers, communities, and governments to improve nutrition and build resilience.
    As conflict and climate change drive up the number of hungry people in the world and in Kenya, finding innovative solutions to the complex humanitarian & development challenges in the region is essential, now perhaps more than ever.
    WFP has a strong presence in the field and in the Arid and Semi-Arid Lands (ASALs) counties, with a proven track record of implementing innovative solutions in the deep field and challenging environments. Its unique ability to reach the most vulnerable people and understand their needs have brought about a consolidated network in the innovation ecosystem both in Kenya and globally.
    The Kenya Country Office Innovation Unit facilitates new ideas’ design, testing, and implementation, with a vision to curate and scale empowering, sustainable, and innovative solutions that accelerate the achievement of Zero Hunger for WFP Kenya and beyond.
    One of WFP’s innovation efforts to improve programme quality is the development and rollout of a school meal digital platform to increase near real-time data availability from operations and enable better and quicker decision making. Many of these innovative solutions are focusing on WFP operations but then can be linked with national reporting and monitoring systems in support of government-led programmes. Thus, WFP is fostering digital solutions for attendance tracking, monitoring of meals served, and stock management in schools, accompanied with the development of integrated reporting dashboards, and a digital solution that Governments can use to create and manage school menus.
    Due to the specificity of the coordination requirements, a dedicated project manager is required to coordinate, bridge, and ensure convergence of the various units working towards the implementation of this broad digital solution development effort from the HQ, regional and country level.
    KEY ACCOUNTABILITIES (not all-inclusive)
    As the school meals digital solutions project manager in the Innovation Hub team, you will support the rollout of the school feeding digital solution linked to the School Connect and PLUS projects in Kenya’s Kakuma/Kalobeyei and Dadaab camps. By monitoring closely this rollout performance and lessons learned, you will be able to create the necessary knowledge and SOPs to be reproduced and shared in the East Africa region. Using the Kenyan example, you will hone the East African school meal digital solution best practices necessary to support other countries in the enhancement of school-based programmes data collection through rollouts of digital solutions at country level.
    As the dedicated project manager, your task will be to ensure that the products developed by HQ’s School-Based Programme Division are well adapted and tailored to the Kenyan and East African needs and context.
    The key tool being rolled out is the School Connect application, which tracks attendance, consumption, and stock movements at school level in WFP-operated School Meals programmes worldwide. Another application is School Meals Planner PLUS, which enables WFP and Governments to develop school meals menus that reduce costs, increase local procurement, and improve the nutritional content. You will collaborate closely with the Rome-based digital team managing the development and rollout of digital solutions and the Innovation Hub in Kenya Country Office, as well as with the School Feeding, Monitoring and Evaluation, Supply Chain, Technology and Management units. You may also provide support to additional WFP Country Offices in the rollout of digital solutions, as appropriate.
    Through your “hands on” and “make it happen” attitude and by sharing your own thoughts and ideas with the team, you will contribute significantly to advancing school meals programmes and ensuring that every child has the opportunity to thrive and reach their full potential.
    JOB DESCRIPTION
    You will work within the Innovation Unit of the Kenya Country Office under the direct supervision of the Head of Innovation. You will carry out your activities in close collaboration with the School- Based Programmes Division in Headquarters and relevant Regional Bureau units. Your accountabilities and responsibilities include:

    Serve as the main focal point to project manage the School Connect rollout in refugee camps in Kenya and provide support, as appropriate, for the implementation of School Connect in other countries.
    Update and maintain the Kenya rollout plan including milestones, roles and responsibilities, user onboarding strategy, and key performance indicators.
    In collaboration with RBN and HQ, coordinate the rollout of School Connect to 49 schools in Kenya, ensuring that the platform is operational and active.
    Ensure the successful delivery of the School Connect and/or SMP PLUS user onboarding and training for Country Office staff and Cooperating Partners, as needed.
    Regularly update the Country Office leadership and SBP staff on project progress and any issues/risks requiring attention.
    Set up digital solutions support structure, including training material, cheat sheets, and Standard Operating Procedures (SOPs), to support sustainability of the tools. Ensure Country Office staff has the capacity to utilize the platforms autonomously.
    Liaise with the school-based programmes digital team managing technical development of School Connect and SMP PLUS to address identified bugs, issues, etc. and to respond to the needs of the Kenya CO and other COs receiving support:
    In collaboration with technical teams in RBN and/or HQ, identify specific analytical needs of the different actors (WFP – management, CO & field level, NGO partners and Government) and follow up on the development of dashboards and/or analytical solutions adapted to the different targets.
    Follow-up on the conception of tools and dashboards for the use of the partner Governments, including the Government of Kenya.
    Design incident tracking system and organize support capacity for School Connect the with RBN technical helpdesk.
    consult with the field teams in Kakuma/Kalobeyei and Dadaab in Kenya, as well as field teams in other supported countries, on the learnings and challenges from the School Connect implementation, ensuring the scale-up approach is sustainable and embedded in day-to-day operations.
    Any other business as required.

    DELIVERABLES AT THE END OF THE CONTRACT

    School Connect rolled out in all schools in Kakuma/Kalobeyei and Dadaab refugee camps in Kenya.
    Onboarding and training programme coordinated with Country Office leadership, in consultation with relevant units in RBN and HQ.
    Country Office staff (Programme and Monitoring & Evaluation Assistants) trained and backstopped in the use of School Connect, including relevant data sources and Tableau dashboard.
    Country Office staff and Cooperating Partners capacitated and guided throughout the project implementation cycle.
    Training material, cheat sheets, and SOPs in place.
    Key stakeholders at RBN and HQ regularly up to date on project progress.
    Report migration and automation scoped, technical gaps identified, data points mapped, and support team capacity from RBN and/or HQ established.
    Dashboards adapted to the Country Office(s) and partners’ needs made available in a timely manner.
    Capitalization / review of the implementation carried out after 1 month of operations.
    Incident tracking system in place and RBN Helpdesk trained on answering questions, addressing bugs and common risks.
    Document on best practices for a sustainable scale-up of School Connect created.
    Dashboards and adapted tools available and customized for Government(s), as needed.
    The rollout of School Connect in other countries supported, as appropriate, to ensure continued successful implementation. Continued remote support to Benin CO to ensure sustainability of its rollout is envisaged.

    STANDARD MINIMUM QUALIFICATIONS
    Education:
    Master’s degree in international affairs, economics, engineering, business administration, business analytics, computer sciences or other relevant fields.
    Experience:

    Minimum 5 years of relevant professional experience, 2 of which at the international level. Experience within the UN system is desirable.
    Prior experience managing complex projects and multiple stakeholders with competing priorities and experience with digital monitoring of School Feeding programmes.
    Exposure to WFP systems and data technologies (School Connect, Palantir Foundry, COMET, others).

    Knowledge and Skills:

    Strong project management and collaboration skills, with the ability to work effectively with multidisciplinary teams.
    Expertise with data visualization software (Tableau, others). Proficiency with the Microsoft Toolbox.
    Strong attention to details.
    Strong communication skills and ability to effectively communicate with a range of technical experts and non-technical staff.
    Good interpersonal skills and ability to work in multicultural settings

    Language:       Fluency in English and French required.

    Apply via :

    career5.successfactors.eu