Jobs Kenya

Website: Website http://www.virtualhr.co.ke/

  • Financial Consultants Software Consultants

    Financial Consultants Software Consultants

    Our client in the IT industry is searching for a highly motivated and self-driven candidates to fill in the following positions in their Nairobi Office;
    The Financial Consultant will be responsible for implementing and training clients on the Software solutions and providing ongoing technical support. The job holder should be capable of demonstrating hands on knowledge in information systems with skills in databases and operating systems.
    Responsibilities

    Providing consultancy and support for company’s financial solutions
    Maintaining good corporate relations through effective customer care and publicity of company products to achieve client satisfaction
    Carrying out duties assigned and maintain progress reports on ongoing assignments or projects
    Undertaking implementation and execution of projects
    Adding value to customers through the provision of solutions that can improve operations at their site
    Communicating and assisting clients relating to operational problems and queries
    Logging of incidents in an accurate and informative manner as and when they occur
    Escalating and reporting of out of line situations to the relevant supervisor
    Evaluating and rating each project
    Training both internal and external customers

    Qualifications

    A minimum of a degree in IT, Computer Science or a relevant field
    2 years’ experience in software support
    Formal training in accountancy would be an added advantage (CPA IV or ACCA IV)
    Strong communication, organizational, training and facilitation skills and should be willing to travel

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  • Financial Consultant IT Software Consultant

    Financial Consultant IT Software Consultant

    Our client in the IT industry is searching for a highly motivated and self-driven candidates to fill in the following positions in their Nairobi Office;
    The Financial Consultant will be responsible for implementing and training clients on the Software solutions and providing ongoing technical support. The job holder should be capable of demonstrating hands on knowledge in information systems with skills in databases and operating systems.
    Principal Accountabilities:

    Providing consultancy and support for company’s financial solutions
    Maintaining good corporate relations through effective customer care and publicity of company products to achieve client satisfaction
    Carrying out duties assigned and maintain progress reports on ongoing assignments or projects
    Undertaking implementation and execution of projects
    Adding value to customers through the provision of solutions that can improve operations at their site
    Communicating and assisting clients relating to operational problems and queries
    Logging of incidents in an accurate and informative manner as and when they occur
    Escalating and reporting of out of line situations to the relevant supervisor
    Evaluating and rating each project
    Training both internal and external customers

    Qualifications, Experience and knowledge:

    A minimum of a degree in IT, Computer Science or a relevant field
    2 years’ experience in software implementation and customer support
    Formal training in accountancy would be an added advantage (CPA IV or ACCA IV)
    Strong communication, organizational, training and facilitation skills and should be willing to travel

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  • Business Analyst

    Business Analyst

    Reporting to the Products Manager, the Business Analyst will support the Products Manager on the business side of Switch Product which covers both the strategy and operational aspects, liaise with customers to endure that their expectations are met and grow switch revenues according to budget and the business plan.
    Responsibilities

    Developing communication material to inform customers, stakeholders and the public onswitch performance and activities
    Suggesting new product innovations to drive value to customers, and stakeholders
    Working with the Operations and Development Teams to ensure service expectationsare in line with customer needs
    Assisting the Products Manager in developing and implementing product strategy, planning for related products, value-added services and in new customer take-on including contract completion
    Gathering switch performance statistics on Operations and Service levels
    Compiling revenue performance statistics and reporting on them against targets
    Maintaining the Product Manual and Pricing Book up to date
    Liaising and co-ordinating internal support areas to deliver on the product plan
    Developing customer requirements, specifications and Implementing the customer satisfaction monitoring and evaluation system
    Preparing change requests within the switch processes in relation to customer

    Requirement

    MBA in Marketing will be an added advantage
    Minimum of 3 years of experience in a similar position
    Proven ability to think strategically and an analytical mind
    Advanced level of problem solving and resolution skills
    Understanding of product delivery requirements
    A commitment to quality and thorough approach to work
    Effective verbal and written communicator
    Statistical reporting and presentation skills

  • Development Sales Manager

    Development Sales Manager

    Reporting to the Development Director, the Development Sales Manager will be responsible for ensuring development and performance of all sales activities in assigned market. The incumbent will also ensure that key relationships with company clients are maintained.
    Responsibilities

    Developing sales strategy for the market in line with company sales goals and profitability
    Broad leadership of development sales team
    Maintaining relationships with key clientele
    Preparing and maintaining department reports
    Initiating and coordinating development of action plans to penetrate new markets

    Qualifications

    Bachelor’s Degree in Business or any other relevant discipline
    At least 4 years working experience in sales management preferably real estate sector
    Proven leadership and ability to drive sales teams
    Strong understanding of customer and market dynamics and requirements
    Excellent communication and presentation skills

  • Switch Product Business Analysts Motion Graphics Designer/Animator

    Switch Product Business Analysts Motion Graphics Designer/Animator

    Our Client, The Integrated Payment Services Limited (IPSL) is a payment services provider company and active in the financial services industry and at the strategic level is held together by a shared business philosophy. The Company provides high volume transaction switching and settlement services for inter-bank transactions.
    They are now inviting applications for dynamic professional to fill in the following position in their Nairobi office:
    Reporting to the Products Manager, the Switch Product Business Analyst will support the Products Manager on the business side of Switch Product which covers both the strategy and operational aspects, liaise with customers to endure that their expectations are met and grow switch revenues according to budget and the business plan.
    Principal Accountabilities:

    Developing communication material to inform customers, stakeholders and the public on switch performance and activities
    Suggesting new product innovations to drive value to customers, and stakeholders
    Working with the Operations and Development Teams to ensure service expectations are in line with customer needs
    Assisting the Products Manager in developing and implementing product strategy, planning for related products, value-added services and in new customer take-on including contract completion
    Gathering switch performance statistics on Operations and Service levels
    Compiling revenue performance statistics and reporting on them against targets
    Maintaining the Product Manual and Pricing Book up to date
    Liaising and co-ordinating internal support areas to deliver on the product plan
    Developing customer requirements, specifications and Implementing the customer satisfaction monitoring and evaluation system
    Preparing change requests within the switch processes in relation to customer requirements

    Qualifications, Experience and Knowledge

    Bachelors’ Degree in business administration or marketing or related field
    MBA in Marketing will be an added advantage
    Minimum of 3 years of experience in a similar position
    Proven ability to think strategically and an analytical mind
    Advanced level of problem solving and resolution skills
    Understanding of product delivery requirements
    A commitment to quality and thorough approach to work
    Effective verbal and written communicator
    Statistical reporting and presentation skills

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  • Branch Manager

    Branch Manager

    He/she will be responsible for managing the day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment, which provides consistent fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and team members.
    Duties And Responsibilites

    Cash Management
    Inventory Management and Control.
    Ensuring the company meets all regulatory procedures by ensuring compliance with the terms of any licenses, medical certificates and fire certificate.
    Overall Profit and Loss (P&L) Responsibility for the business
    Able to perform all POS duties, front and back of house functions including opening and closing procedusres.
    Promotes and practices safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents.
    Maintains high cleanliness standards consistently throughout the store in the areas of store appearance, merchandise and equipment.
    Ensures that all Company recipes and procedures are followed, maintaining the highest quality and consistent product standards.
    Ensures that all team members are educated on our products and services.
    Ensures each team member has received proper training to perform their duties.
    General staff supervision.

    Minimum Qualifications:

    Degree in Business Management or Business Administration or any other related field will be an added advantage
    2-4 years’ experience in restaurant operations, 2 years being in a managerial position
    Well-organized, detail-oriented and able to multi-task.
    Must have effective problem solving/decision making abilities.
    Must have excellent verbal and written English communication skills.
    Restaurant management experience is an absolute requirement
    Skilled in creating analyzing and understanding reports/budgets.

  • Customer Service Agent Customer Service Team Leader

    Customer Service Agent Customer Service Team Leader

    The Customer Service Agent will be responsible for responding promptly and effectively to incoming customer calls, chats and emails as well as providing technical support to customers.
    Job Accountabilities

    Handling and resolving customers’ issue via email, online chatting tools and phones (inbound and outbound)
    Providing answers and solutions to the customers in a professional manner
    Responding promptly and effectively to incoming customer calls, chats and emails
    Ensuring that more complex customer issues are followed up and resolved in a timely manner
    Developing customer relationships by maintaining contact at an appropriate level
    Ensuring feedback on recurring customer issues is given to the Team Leader

    Qualifications

    Diploma/ Degree in Customer Service or any related field
    A minimum of 2 years’ experience in a similar role or contact centre environment
    Strong organisational skills, with a proven track record of working under pressure and tight deadlines
    Excellent communication, problem solving and interpersonal skills
    A proven team player with a can do attitude.
    Flexible approach to working in a dynamic and often hectic environment

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  • Research & Compliance Officer

    Research & Compliance Officer

    Job Description
    They are seeking to recruit a motivated and self-driven professional to fill in the following position in their Nairobi office:                                     
    Reporting to the Operations Manager, this position will be responsible for planning, directing, and coordinating activities in the organization by ensuring compliance with ethical or regulatory standards. Performing internal audits on the effectiveness of compliance policies, submitting compliance reports and serving as a liaison between management and personnel.
    Job Duties

    Ensuring manufacturing and all production processes are done in compliance to the company SOP and GMP
    Ensuring documentation of all manufacturing processes are done correctly and appropriately as per GMP
    Taking part in the writing and revision of Batch Manufacturing records, Standard Operating Procedures and other related documents
    Liaising with specific regulatory bodies, including Pharmacy and Poisons Board (PPB), Pest Control Products Board (PCPB), Kenya Bureau of Standards, State Department of Veterinary services, NEMA
    Developing and maintaining relationships with Key Opinion Leaders – including Government Departments, Regulatory Bodies, Standards Authorities
    Playing key role in issues management e.g. product recalls, product related issues & complaints
    Drafting, monitoring & training on OSH matters within the company.
    Assisting in undertaking the OSH Audits and reporting on non-compliance issues

     Qualifications

    Good understanding of regulatory environment and registration procedures in Kenya.
    Understanding of the processes involved with the following Institutions is desirable: KEBS, KIPI, NEMA, Pharmacy & Poisons Board, Pest Control Products Board
    Knowledge of cGMP, ISO practices and standards is desirable.
    Good communication, presentation and report writing skills.
    Adaptability
    Detail oriented
    Problem solving and Critical Thinking Skills
    Team player with a track record of delivering results
    Decision-Making skills

  • Stores & Logistics Team Leader

    Stores & Logistics Team Leader

    The Stores and Logistics Team Leader will be responsible for overseeing production processes and coordinating stores operations whilst collaborating with other departments to ensure attainment of the company expectations and objectives. The position will be reporting to the Chief Operations Officer.
    Job Accountabilities

    Designing and implementing strategies to effectively manage stores, logistics and production functions
    Planning of production work for effective delivery of production orders
    Generating and submitting reports such as on dispatch, pending orders, logistics
    Coordinating dispatch and delivery logistics by establishing the appropriate route plans
    Ensuring overall coordination of the stores and production staff to ensure proper utilization of work time
    Doing periodical inspections of the stores, reporting on damaged items and taking appropriate actions
    Undertaking stock takes and conducting stock reconciliations whilst reporting on the same to the relevant authorities

    Qualifications

    A minimum of a Bachelor’s Degree in Supply Chain Management or a related field
    A Post Graduate Certification in Procurement or Supply Chain Management such as CIPS
    At least five (5) years experience in a similar or a related role
    Product knowledge in the hospitality industry
    Knowledge in quality management systems and related legislation such as OSHA, NEMA
    Proven team leadership skills

  • Business Development Consultant

    Business Development Consultant

    Job Responsibilities

    Formulating and executing marketing strategies to achieve increased market share and revenues
    Developing and implementing the company’s growing distributions strategy
    Steering market research and intelligence to ensure effective market and product positioning
    Establishing and maintaining good corporate and client relations with all business partners and stakeholders
    Promoting of Oracle MICROS products to achieve sales targets and growth
    Carrying out duties assigned and maintaining progress reports on ongoing assignments or projects
    Travelling may be required
    Being self-motivated and driven to carry out the mentioned duties effectively and efficiently with minimal supervision
    Being a brand ambassador and ensure that the Company’s image is always reflected in a positive light
    Attending all in-house training scheduled to enhance self-performance

    Qualifications

    A bachelor’s degree in Business related field from a recognised university
    At least 2 years working experience in a similar role
    Excellent Communication skills, both oral and written
    Problem solving and Critical Thinking Skills
    Team player with a track record of delivering results
    IT Knowledge and background is an added advantage