Website: Website http://www.virtualhr.co.ke/

  • Barman

    Barman

    Job Details
    You will be responsible for dispensing beverages to customers.
    Responsibilities

    Welcome the customers, explain the beverage/wine list/ menu and handle guest queries.
    Serve drinks’ orders to customers.
    Prepare bills for customers, receive cash and issue receipts to customers.
    Carry out daily stock taking and determine consumption.
    Maintain cleanliness in the bar.

    Qualifications

    Certificate in Food & Beverage Service.
    At least 2 years’ experience.
    Excellent customer care skills.
    High level of honesty and Integrity.

  • Web & Graphics Designer 

Operations Manager 

Floor/Shift Supervisor

    Web & Graphics Designer Operations Manager Floor/Shift Supervisor

    Our client is a leading ICT Solutions provider in East Africa region and has retained a top position in Top 100 mid-size companies listing in Kenya for the last six years consecutively. They are seeking to recruit a highly talented professional to fill in the following position in their Nairobi office:
    Job Details
    This position is responsible for overseeing the design of g0raphic material and web development requirements of the company across all divisions. The job holder shall work closely with line managers and account executives to discuss business objectives and requirements of the various departments and translating the requirements in to quality design work.
    Key Responsibilities
    Web Design & Development:

    Website Maintenance by installing extensions (components, modules & plugins) e.g. security, fixing errors, regular backups, granting access to other privileged users/admins, etc.
    Update, populate and implement relevant content, updating outdated content, coming up with relevant write up / graphic material and product upload.
    Write code specific for a given objective/function on the website: using basic HTML, PHP, and MySQL database design.

    Graphics Design:

    Design artwork for print material required by the company e.g. flyers, brochures, posters, calendars and logos.
    Design content required for social media purposes such as mailshots, e-banners, landing pages, postings and updates.
    Be aware of emerging technologies in new media to ensure quality design output at all times.
    Submit regular reports that relate to all graphics design and web design / development tasks upon completion and implementation.

    SEO (Search Engine Optimization):

    Carry out SEO by generating proper in-page keywords and Meta tags for the website.
    Ensure SEO for the website on all major search engines e.g. Google, Yahoo, Bing and ensure high ranking by ensuring listing of the web URL in the mentioned search engines.
    Conduct Organic and Inorganic SEO on other major social media platforms like Facebook and Blogs and manipulate traffic and Google search console stats and results to ensure that the website is both verified, not blacklisted, web pages are submitted regularly for indexing and proper optimization is done.

    Cpanel Administration & Others:

    Carry out regular scans for malware/viruses in mail & home directory which houses the website.
    Ensure Data upload via the Cpanel and regular backup of both website files and databases.
    Carry out Database administration by creating, deleting, updating, and optimizing databases.
    Ensure errors are fixed on the website via Cpanel and check website stats which allow for proper SEO.
    Check process manager to ensure website / Cpanel resources are running at optimum to avoid website crash.
    Provide expertise on other IT / general related operations and tasks issues to users and staff members.
    Provide advice and useful ideas that help make work easy by smoothening operations or providing solutions to ICT issues.

    Key Skills and Qualifications:

    Degree in Graphics and Design or related course
    Minimum of 4 years’ experience in Graphics, software & web development
    Knowledge in programming that is VB.Net, C++, JavaScript, PHP, Oracle Database(OCP) and MySQL database design, UI design and documenting, Adobe Suite, Photoshop and Illustrator, InDesign, Crystal reports, Graphic design, Web development, SEO, Cpanel and Linux and Windows Server administration
    Knowledge in Domain/Hosting account administration
    Excellent communication skills – be able to communicate effectively within the team as well as with others in the company
    Attention to detail – achieve thoroughness and accuracy when accomplishing a task
    Customer focus – recognise both internal and external customer’s needs and balances available resources and skills to strive to exceed them.
    Problem solving skills – be able to break down problems into their essential elements, stay focused on the issue, formulate and assess alternatives

    go to method of application »

  • Web & Graphics Designer

    Web & Graphics Designer

    They are seeking to recruit a highly talented professional to fill in the following position in their Nairobi office:
    This position is responsible for overseeing the design of graphic material and web development requirements of the company across all divisions. The job holder shall work closely with line managers and account executives to discuss business objectives and requirements of the various departments and translating the requirements in to quality design work.
    Responsibilities
    Web Design & Development:

    Website Maintenance by installing extensions (components, modules & plugins) e.g. security, fixing errors, regular backups, granting access to other privileged users/admins, etc.
    Update, populate and implement relevant content, updating outdated content, coming up with relevant write up / graphic material and product upload.
    Write code specific for a given objective/function on the website: using basic HTML, PHP, and MySQL database design.

    Graphics Design: 

    Design artwork for print material required by the company e.g. flyers, brochures, posters, calendars and logos.
    Design content required for social media purposes such as mailshots, e-banners, landing pages, postings and updates.
    Be aware of emerging technologies in new media to ensure quality design output at all times.
    Submit regular reports that relate to all graphics design and web design / development tasks upon completion and implementation.

    SEO (Search Engine Optimization):

    Carry out SEO by generating proper in-page keywords and Meta tags for the website.
    Ensure SEO for the website on all major search engines e.g. Google, Yahoo, Bing and ensure high ranking by ensuring listing of the web URL in the mentioned search engines.
    Conduct Organic and Inorganic SEO on other major social media platforms like Facebook and Blogs and manipulate traffic and Google search console stats and results to ensure that the website is both verified, not blacklisted, web pages are submitted regularly for indexing and proper optimization is done.

    Cpanel Administration & Others:

    Carry out regular scans for malware/viruses in mail & home directory which houses the website.
    Ensure Data upload via the Cpanel and regular backup of both website files and databases.
    Carry out Database administration by creating, deleting, updating, and optimizing databases.
    Ensure errors are fixed on the website via Cpanel and check website stats which allow for proper SEO.
    Check process manager to ensure website / Cpanel resources are running at optimum to avoid website crash.
    Provide expertise on other IT / general related operations and tasks issues to users and staff members.
    Provide advice and useful ideas that help make work easy by smoothening operations or providing solutions to ICT issues.

    Requirements

    Degree in Graphics and Design or related course
    Minimum of 4 years’ experience in Graphics, software & web development
    Knowledge in programming that is VB.Net, C++, JavaScript, PHP, Oracle Database(OCP) and MySQL database design, UI design and documenting, Adobe Suite, Photoshop and Illustrator, InDesign, Crystal reports, Graphic design, Web development, SEO, Cpanel and Linux and Windows Server administration
    Knowledge in Domain/Hosting account administration
    Excellent communication skills – be able to communicate effectively within the team as well as with others in the company
    Attention to detail – achieve thoroughness and accuracy when accomplishing a task
    Customer focus – recognise both internal and external customer’s needs and balances available resources and skills to strive to exceed them.
    Problem solving skills – be able to break down problems into their essential elements, stay focused on the issue, formulate and assess alternatives

  • Accounts and Admin Officer 

Digital Customer Contact – Inbound Agent 

Digital Customer Contact – Retention Agent

    Accounts and Admin Officer Digital Customer Contact – Inbound Agent Digital Customer Contact – Retention Agent

    Job Description
    Our client is a fund manager focused on making direct investments in entrepreneurial driven businesses with potential for substantial growth in Kenya, Uganda, Tanzania and Rwanda. They are seeking to recruit a highly talented professional to fill in the following position in their Nairobi office.
    Reporting to the Finance Manager, the Accounts and Admin Officer will be responsible for effective book keeping and overseeing the office administration function.
    Principal Accountabilities: 

    Finance Management General accounting, monthly upkeep of accounting records, scrutinize invoices, process payment and settle invoices in good time.
    Act as the organisation’s agent to the bank, reconcile Bank accounts with Company accounts and initiate transactions online
    Compliance Ensure general fund compliance as per formation documents (NSSF, NHIF, VAT, Withholding tax) Annual Tax Audit & preparation 
    Supplier Relations Maintain good supplier relationship through timely payments, giving feed back to them and changing them when necessary.
    Develop and maintain good working relationships with relevant government agencies, authorities and other contacts
    Portfolio Support Coordinate & help plan for key meetings as scheduled by booking calendars, meeting rooms and facilitate meetings
    Participate in the annual strategic workshop and Investor Conference 
    Office Management and Efficiency Manage day-to-day office operational and administrative functions e.g. delivery or pickup of mail and cheques, receiving and relaying telephone calls, receiving visitors and directing them accordingly, directing general inquiries to the appropriate staff members, schedule meetings, manage and coordinate calendars. Proactively manage office space, inventory of office supplies, utilities, coordinate deliveries and manage filing systems to keep the office running smoothly.

    Key Skills and Qualifications:

    Bachelor’s degree in Business or related field CPA (K)

    Qualifications

    At least 1-year experience in a similar role finance and admin role
    Excellent time management skills, with the ability to efficiently prioritize work and multitask
    Excellent verbal and written communication Knowledge and experience with Microsoft Office, with exceptional skills in Microsoft Excel, Microsoft Word and PowerPoint
    Strong problem solving and creative skills and the ability to exercise sound judgment

    go to method of application »

  • E-Commerce Executive

    E-Commerce Executive

    Job Details
    This position is responsible for all company e-commerce activities through developing and managing e-commerce market strategy and partnerships.
    Principal Accountabilities:

    Handling of all e-commerce sales and order queries
    Developing and implementing a marketplace strategy to achieve revenue, operational and profitability objectives
    Designing and recommending online sales programs and set short and long-term online sales strategies.
    Building, maintaining and developing strong relationships with online marketplace partners
    Maintaining existing partnerships through continuous analysis of performance
    Work collaboratively with internal teams to improve processes and troubleshoot issues
    Responsible for understanding customer requirements and planning the implementation of appropriate electronic commerce solutions
    Creating and maintaining an online business plan
    Assisting in the preparation for online marketing campaign

    Qualifications:

    Diploma/Degree in Marketing or a relevant field
    Minimum 1 years of Sales Experience within E-commerce platforms
    Digital marketing experience
    Strong skills in MS Office & sales analytics
    Demonstrated ability to drive sales results
    Thorough understanding of the electronic market dynamics

  • Shop Assistant Internships

    Shop Assistant Internships

    The Shop Assistant will be responsible for interacting face-to-face with customers to generate the required mix of volume, bets and clients to attain individual and outlet targets.
    Responsibilities

    Receiving bet payments from clients and prints and issuing bet receipts
    Implementing marketing activities within respective outlets to ensure product and service awareness
    Ensuring accurate recording of all client information upon registration
    Promoting company products and services to potential clients to acquire new business
    Assisting customers regarding product and service updates, policies and procedures
    Recording all financial transactions during their shift accurately
    Ensuring appropriate turnover of accountabilities regarding financial transactions and documents during their shift to the incoming staff member
    Preparing and delivering forms and reports in a timely and accurate manner

    Qualifications

    Diploma/ Degree in Customer Service or any related field
    Highly trainable in sports betting products and procedures
    Proficiency in MS Office applications, internet and email
    Strong numeracy and organisational skills
    Excellent communication, problem solving and interpersonal skills

  • Sales Consultant

    Sales Consultant

    Reporting to the Manager, Fleet & Dealer Sales the Sales Consultant will be responsible for the achievement of fleet sales targets to ensure the fleet sales department achieves the set targets.
    Principal Accountabilities:

    Conducting regular field visits to prospect and generate sales
    Preparing quotations to ensure customer requests are responded to in a timely manner
    Following up on new leads and referrals resulting from showroom, field activity and promotions to enhance the achievement of sales targets
    Updating customers on the sales order progress to manage customer expectations for minimal customer complaints
    Ensuring that all invoices and other payment documents are processed within the agreed timelines
    Responding and resolving customer queries in a timely manner to ensure customer satisfaction and retention
    Preparing accurate reports on prospects to assist in market planning and penetration
    Participating in promotional activities to market company’s products and services
    Coordinating customer training to increase customer service delivery

    Qualifications:

    Bachelor’s Degree in Business, Engineering or other relevant field
    3 years’ working experience in the automotive industry in a similar role
    Proficient in Microsoft Office applications/computer literacy
    Driving Skills
    Product knowledge i.e. vehicle specifications, basic mechanical knowledge
    Excellent report writing, presentation, communication and problem-solving skills

  • Business Intelligence Analyst

    Business Intelligence Analyst

    Reporting to the Products Manager, the Business Intelligence Analyst will be mandated with supporting management and customer decision making by inspecting, cleansing, transforming, and modelling data with the goal of discovering useful information, suggesting conclusions, and developing reports and presentations.
    Responsibilities

    Ensuring that the commercial teams have accurate information on their performance against set targets and allowing them engage with customers on a daily basis
    Preparing and taking ownership for the quality and accuracy of commercial management reports and board papers
    Working with key departments and teams in ensuring service expectations are in line with customer needs by monitoring performance against SLAs for the switch and response on social media platforms
    Developing communication material to inform customers, stakeholders and the public on switch performance and activities
    Compiling Revenue, volume and customer acquisition Performance statistics and reporting on them against targets
    Working with key department in tracking deployment of new solutions within the channel and troubleshooting on any challenge that may arise by acting as liaison to technical and operations team
    Preparing change requests within the Switch processes in relation to customer requirements
    Identifying and tracking customer complaints and implementing customer satisfaction monitoring and Evaluation process

    Qualifications

    Bachelors’ Degree in Business, Commerce, Actuarial or any Related fields
    At least 2 Years’ experience in the payment industry or Financial Services Industry
    Must have at least 1 years’ experience in digital payments
    Experience in data analysis and Business Intelligence
    Experience in developing product positioning and messaging, communications, launching new products, and developing and executing go-to-market strategies
    Knowledge of banking or financial Systems and payment systems
    Knowledge of business aspects of payment Schemes
    Analytical skills

  • IPSL IT Operations Support

    IPSL IT Operations Support

    Job Description
    Reporting to the IT Operations Supervisor and to the CIO respectively, this position will be responsible for providing operational implementation, management and support for all services provided to clients 24/7 and ensuring SLA’s are met and client satisfaction is guaranteed.
    Principal Accountabilities:

    Operating as per laid down operational processes: Start of Day, End of Day, Command Execution, activating jobs, etc.
    Monitoring of all services, including IT networks, as per the laid down thresholds and standards defined in the application standards for abnormalities and out of line occurrences to ensure the products perform to the SLA’s for both the production and DRP site
    Logging of incidents in an accurate and informative manner as and when they occur
    Escalating and reporting of out of line situations to the Operations Supervisor or Chief Information Officer
    Communicating and assisting bank customer counterparts relating to operational problems and queries
    Performing management functions in accordance with the paid down parameters relating to backup, bank output and processing
    Participating in Disaster Recovery and Business Resumption Planning activities under the direction of the Chief Information Officer
    Strictly adhering to all security protocols, both physical and technical

    Qualifications, Experience and Knowledge

    Degree in IT/Engineering/Computer Science or related field
    ITIL V3 Certified is an added advantage
    At least 3 years’ experience as IT Helpdesk Support in a complex and busy working environment. Experience in the Financial Industry is an added advantage.
    Knowledge of IT infrastructure and operations
    Experience in managing Incidents/Problem/ Change is required.
    Experience in managing Preventive Maintenance Calendar is a plus
    Experience with Tieto Card management suite is an added advantage
    Ability to plan and schedule IT operations
    Must be prepared to work in a shift environment

  • Sales Agent

    Sales Agent

    Job Description
    Principal Accountabilities

    Selling development property for clients on commission basis
    Understanding property development listings to become familiar with properties for sale
    Accompanying prospects to property sites, quotes purchase price, describing features and discussing conditions of sale or terms of lease
    Managing booking process with entails filling a reservation form and collecting clients’ deposits
    Liaising between buyer and seller lawyers to get sale agreement signed
    Managing any buyer queries during the development construction period

    Key Qualifications and Experience

    Degree/Diploma or a certificate in related course.
     At least 1 – 2 years’ experience
    Experienced marketers in Real Estate will be an added advantage
    Have strong communication skills and negotiating skills
    Ability to work under minimum supervision
    Someone who can demonstrate high levels of integrity, honesty
    Ability to enhance teamwork