Website: Website http://www.unhcr.org

  • Resettlement Expert/ Case Officer

    Resettlement Expert/ Case Officer

    Category /Grade
    IICA-1
    Duration
    Initially up to 31 December 2018
    Reporting Date
    01 July 2018
    Type of Contract
    International ICA
    Location
    Sub Office Kakuma
    Purpose and Scope of Assignment
    Refugees in Kenya are primarily identified for resettlement due to protection needs in line with the resettlement criteria in the Resettlement Handbook. In Kakuma, refugees are identified for resettlement through a new tool known as the Application for Integrated Management (AIM) for Protection and Durable Solutions. The United States receives the largest percentage of resettlement submissions; over 90%. Canada and Australia also receive cases from the Kenya operation. In 2018, selection missions from various countries are planned. The consultant will work under the direct supervision of the Solutions (Resettlement) Officer at the UNHCR Sub-Office Kakuma.
    Duties and Responsibilities

    Under the supervision of the Resettlement Officer, the incumbents will perform the following duties:
    Interview refugees, undertake necessary action / assessments to finalise the resettlement assessment, including, refugee status determinations and complete RRFs for cases deemed by the office to meet the resettlement criteria;
    Complete Resettlement Referral Forms (RRFs) to meet agreed targets in Kakuma. The consultant is expected to complete 6 RRFs per week or a NFF in lieu of an RRF when and if the case interviewed is recommended for closure;
    Liaise with other functional units with UNHCR and partner agencies to ensure necessary action is taken / assessments made to finalise documentation on resettlement submissions;
    Actively participate in expedited resettlement verification and quality assurance/review activities if requested by the Resettlement Officer;
    Fulfil other resettlement related duties as directed by the supervisor.

    Essential Minimum Qualifications and Experience
    University degree in relevant area (e.g. international law / refugee law, political science, social sciences – preferably in social work etc.) and thorough understanding of the principles of refugee law and UNHCR’s mandate;
    Experience:-

    Minimum one year professional experience in relevant work area (e.g. Assisting refugees in a resettlement context, case advocacy, assisting with family reunification, identifying resettlement needs, preparing resettlement referrals/submissions etc.) – required.
    Professional experience in the area of refugee law or advocacy on behalf of refugees – required;
    Professional experience writing detailed submissions on complex issues related to refugee law or refugee matters – desirable;
    Experience conducting refugee status determinations and resettlement assessments – required;
    Experience drafting resettlement submissions – required;

    Competencies:-

    Fluency in English language, strong drafting skills – required.
    Knowledge of and/or preparedness to become familiar with and abide by UNHCR’s principles, code of conduct and humanitarian goals – required.
    Knowledge of the international legal framework governing refugees, asylum seekers, internally displaced persons and statelessness – required.
    Knowledge of UNHCR guidelines on refugee status determination / resettlement. – desirable;
    Awareness of gender issues – required.
    Knowledge of rights and community-based approach to identify and respond to specific needs – desirable.
    Awareness of the importance of preventing fraud – required.
    Awareness of ways to mitigate risks – desirable.
    Respect for diversity. Ability to work in a multicultural environment. Adherence to the principles of transparency, confidentiality and fair treatment of refugees – required.
    Excellent interviewing and counselling skills – required;
    Ability to conduct assessments and identify protection risks of individuals and groups – desirable;
    Strong interpersonal skills and ability to work effectively in teams – desirable;
    Ability to work in stressful situations and in hardship locations – desirable;
    International/field experience – particularly with NGOs or UN agencies working with refugees in countries of refuge – highly desirable.
    Working knowledge of ProGres – essential.

    Living Conditions
    Kakuma is a security level 3 duty station, but it is relatively safe with very little criminality.
    Staff members live in accommodation provided within the Office compound. The climate for most of the year is characterized by dry and hot temperatures.
    There are limited medical facilities in Kakuma that are not fully equipped to deal with serious medical cases. Evacuation opportunities are limited. However, air ambulance evacuation can be organized for life threatening emergencies during day time. Candidates with conditions requiring regular treatment or medical supervision should be appropriately advised.
    There are good banking facilities in Lokichoggio and Lodwar towns which are located about 1hr and 2hrs away from Kakuma, respectively, and Equity Bank in Kakuma Town.

  • Assistant Livelihood Officer 

Assistant Human Resources Officer

    Assistant Livelihood Officer Assistant Human Resources Officer

    Vacancy Notice No.: IVN/EVN/KEN/NBI/18/008
    Category /Grade NOA
    Post Number 10018263
    Reporting Date Immediately
    Type of Contract Fixed Term Appointment
    (Initial contract 1 year)
    Location Branch Office Nairobi
    Operational Context (role of the position within the team, describing its leadership role, it’s external/internal work relationships or contacts, the contextual environment in which it operates and the scope of supervision received, and where applicable, exercise by the incumbent)

    The Assistant Livelihoods Officer will support the Livelihoods Officer in the implementation and consolidation of the Refugee Livelihoods Strategy. S/he will be involved in the implementation of livelihoods programmes and explore new livelihoods opportunities.
    S/he should be proactive, explore new opportunities, and maintain effective coordination with national / local Government counterparts and development / training institutions, as well as NGOs working in the field of urban livelihoods. S/he will build close relations and undertake regular consultations with the refugee communities.
    S/he will be supervised by the Livelihoods Officer, and work in close coordination with Protection and Programme units.

    Accountability (key results that will be achieved)

    UNHCR’s country operation has sufficient support in the field of “livelihood’’ thus better able to meet the needs of persons of concern.
    Responsibility (process and functions undertaken to achieve results)
    Contribute to the development, implementation and monitoring of the livelihoods and economic inclusion strategies and related programs in the operation.
    Support and provide technical guidance to the processes of selecting and vetting of livelihoods Implementing Partners.
    Provide technical assistance to field offices and Implementing Partners to ensure that urban and camp based economic inclusion strategies are in line with UNHCR policies, mainstreaming gender, age and diversity and that they empower refugees and host communities through skills development, access to finance, self and wage employment opportunities.
    Provide technical inputs into urban and camp based livelihoods programming processes and planning within the framework of UNHCR’s multi-year strategy, UNHCR’s global Livelihoods (Economic Inclusion) Strategy and CRRF initiatives
    Support the implementation of economic inclusion activities with field offices and Implementing Partners to ensure that interventions are relevant, effective and sustainable.
    Identify innovative initiatives or programs related to livelihoods and economic inclusion at the national level that can be leveraged to support refugees and host communities.
    Contribute to quality control of livelihoods programming by identifying implementation risks and providing recommendations to mitigate challenges.
    Participate in the identification of potential strategic partnerships in the area of economic inclusion that could complement UNHCR’s urban and camp based initiatives on livelihoods and economic inclusion with a focus on climate smart Agriculture, artisanal sector, financial services, self and wage employment, research and data, etc.
    Keep track of urban and camp based livelihoods programs and monitor external and internal changes in the operational context that may positively and negatively influence economic inclusion trends.
    Participate in market feasibility studies, needs assessments and wealth-ranking surveys with relevant stakeholders.
    Support the Livelihoods Officer with the organization, coordination and hosting of workshops, meetings, training programs, group discussions, and other participatory assessments in line with specific objectives and economic inclusion programs. Coordinate the Livelihoods working group involving national government, UN agencies, donors, development actors, other experts and implementing partners
    Monitor and submit regular results based reports on the progress of livelihoods and economic inclusion programs, including success stories.
    Perform any other related duties as required.

    Authority (decisions made in executing responsibilities and to achieve results)

    Liaise and maintain contacts with partners both in public, private and NGO sectors relating to livelihoods activities.
    Provide input and make recommendations for livelihoods programming processes and planning.

    Essential Minimum Qualifications and Experience

    Undergraduate Degree (equivalent with a BA/BS) in Economics, Business Administration, Socio Economic Development, Financial Management or related field plus minimum of 1 year of working experience relevant to the function.
    Demonstrated experience in any of the thematic areas of financial services, employment creation, entrepreneurship, private sector development, local economic development, poverty reduction, agriculture, livestock, vocational and technical education and training.
    Knowledge of local institutions and local language.
    Excellent knowledge of English.

    Desirable Qualifications & Competencies

    Proven knowledge and familiarity with UNHCR’s Protection mandate and work.
    Demonstrated experience in private sector engagement and partnerships.
    Experience with UNHCR standards and indicators, and/or projects related to the sustainable development goals.
    Networking skills with private and public sector institutions.
    Experience with conducting relevant studies, including socio-economic assessments, livelihoods market analysis.

    Competencies:-

    Values
    Integrity
    Professionalism
    Respect for Diversity Core Competencies

    Core Competencies

    Accountability
    Team Work & Collaboration
    Communication
    Commitment to Continuous Learning
    Client & Results Orientation
    Organizational Awareness
    Candidates may also be tested on relevant managerial and cross function competencies. Examples are listed below:-

    Managerial Competencies

    Empowering & Building Trust
    Managing Performance
    Judgement & Decision Making
    Strategic Planning & Vision
    Leadership
    Managing Resources
    Cross – Functional Competencies
    Analytical Thinking
    Innovation & Creativity
    Technological Awareness
    Negotiation & Conflict Resolution
    Planning & Organizing
    Policy Research & Development
    Political Awareness
    Stakeholder Management
    Change Capability & Adaptability

    Submission of Applications
    This vacancy is open for qualified Kenyans only. Female candidates are encouraged to apply.
    Please quote the following Reference in your motivation letter: IVN/EVN/KEN/NBI/18/008

    go to method of application »

  • Statelessness Eradication Internships

    Statelessness Eradication Internships

    Job Details
    The Regional Statelessness Unit at the UNHCR Regional Service Centre (RSC) based in Nairobi is seeking to strengthen its engagement with States and other actors to better identify and protect, resolve existing situations of statelessness and prevent new cases in 16 countries within the region of Central, East and Horn of Africa including Central African Republic, Cameroon, Chad, Republic of Congo, DRC, Burundi, Rwanda, South Sudan, Sudan, Kenya, Tanzania and Uganda.
    Building regional and continental synergies among African States and creating adequate State mobilization on the right to nationality are critical to ensure effective prevention, reduction and elimination of statelessness by all the countries in the region. This will also contribute to ensuring sufficient support among African Union Member States for finalizing and adopting the draft AU protocol to the African Charter on Human and People’s Rights on the right to nationality and eradication of statelessness. Conducting targeted advocacy towards a range of stakeholders will also be essential and will be increasingly pursued at regional and at national level to ensure that all actors have adequate understanding of issues relating to nationality and statelessness within the region, enabling them to take appropriate actions to end statelessness.
    Against this backdrop, the Regional Statelessness Unit at UNHCR RSC is looking to enhance regional dialogue in a coordinated, inclusive and sustained manner to prevent, reduce and eliminate statelessness in the region. UNHCR is partnering with key regional organizations such as the International Conference of the Great Lakes Region (ICGLR), and is also looking to cooperate with other relevant organizations in the region (i.e. IGAD and EAC).
    The ICGLR has already spearheaded efforts to address statelessness by ensuring access to nationality and proof of legal identity across the region. The 12 ICGLR Member States adopted in October 2017 the Brazzaville Declaration and Regional Action Plan on eradication of statelessness, which sets out key commitments in line with UNHCR’s Global “IBelong” Campaign to end statelessness. This is a significant achievement, with States committing to adopt National Action Plans; reform their legislation and policies on nationality and civil status; improve birth registration systems, and conduct national and regional studies on the issue by 2019.
    UNHCR’s technical support in implementing this Declaration’s commitments requires sustained efforts with dedicated staff, in order to move ahead with a series of activities at national and regional level in 2018 and beyond. These allow for a progressive approach; training and sensitising Government Focal Points nominated as per the Brazzaville Declaration, as well as ICGLR National Coordinators; promoting ratification of the international conventions on statelessness; and culminating in a Ministerial Meeting foreseen for late 2018 with the aim of extending this Regional Action Plan to 2024 and triggering the development of an ICGLR Protocol on eradication of statelessness under the ICGLR Pact. Achieving the objectives of the Brazzaville Declaration are crucial in furthering progress ahead of the 2019 High Level Event on Statelessness, including as part of the build up to the adoption of the draft AU Protocol.
    Functional responsibilities & Tasks
    Under the direct supervision of the Snr. Regional Protection Officer (Statelessness), the incumbent will:

    Assist the Regional Statelessness Unit in supporting the ICGLR Executive Secretariat and Member States to implement the commitments contained in the Brazzaville Declaration and Regional Action Plan, including:
    Supporting the preparation of the training workshops for ICGLR National Coordinators and government focal points on statelessness;
    Assisting in the preparatory work ahead of the Ministerial Meeting foreseen in late 2018 on statelessness in the ICGLR region;
    Assist in monitoring implementation progress of the Regional Action Plan;
    Provide inputs and support to the UNHCR country operations developing and operationalizing strategies to eradicate statelessness, including review of nationality related legislation;
    Assist in the cataloguing of the Unit’s documents, including by developing a resource library for statelessness in the Great Lakes, Horn of Africa and East African region;
    Assist in producing communications tools such as web stories and articles, brochures, one-pagers, and visibility items to support the office’s advocacy work and ensure coverage of the ICGLR process and efforts to eradicate statelessness at country and regional levels;
    Assist in collecting inputs from country operations in order to prepare quarterly newsletters, including pictures, movies and stories;
    Assist in updating the Regional Data Portal on statelessness;
    Pro-actively provide administrative and logistical support for all activities organized by the section, such as conferences, workshops and trainings;
    Assist in generating regular reports on progress, successes, challenges, constraints and lessons learned in the area of statelessness;
    Provide support for any other operational tasks when required.

    Qualifications (academic and work experience)

    Advanced university degree (Masters or equivalent) in law preferably with focus on human rights, refugee law and/or international humanitarian law;
    Excellent legal research and analytical skills;
    Excellent interpersonal and communication skills;
    Excellent drafting and writing skills in English;
    Excellent knowledge of French (spoken and written) as French is essential;
    Excellent organizational skills, with experience organizing events such as conferences, trainings and/or workshops.

    Desirable competencies

    Interest and relevant experience in statelessness and nationality issues;
    Sense of innovation and creativity;
    Political awareness and interest to cooperate with regional inter-governmental organizations such as ICGLR, EAC, IGAD, etc;
    At least one year of related professional experience;
    Practical knowledge of Portuguese and/or Arabic ;
    Completion of UNHCR learning programmes on protection of stateless persons would be an asset or any other equivalent external courses.

    Status of the intern and insurance

    Interns are neither “staff members” under the Staff Regulations and Rules of the United Nations, nor “officials” within the meaning of the Convention on the Privileges and Immunities of the United Nations of 13 February 1946, as interns are not remunerated for their work. As of 1 June 2018, interns that do not receive financial support from an outside party will receive a monthly Food and Local Transportation Allowance equivalent to 10% of the Daily Subsistence Allowance for Nairobi duty station and based on 30 calendar days (not exceeding USD 1,000 per month).
    Interns may not represent UNHCR in any official capacity.
    Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of the intern or his/her sponsoring institution. However, UNHCR will help with the visa application if applicable and advise accordingly.
    Interns are not subject to UN security evacuation procedures but may be assisted to leave the country when possible and to the extent feasible.
    Interns are fully responsible for arranging medical insurance covering their full internship period. Interns will be requested to show proof of valid medical (and life/accident) insurance for the duty station. It must include adequate coverage in the event of an injury or illness during the internship. UNHCR accepts no responsibility for the medical and life insurance of the intern or costs arising from accidents and illness incurred during an internship. As interns are not covered under any insurance, they should not travel to hazardous locations in the course of their internship with UNHCR.
    Interns will not engage in any activity that is incompatible with the aims and objectives of UNHCR.
    Interns will maintain confidentiality of all unpublished information made known to them during the internship and will not publish any reports on the basis of information obtained during the period without prior written permission of UNHCR.

  • Regional Statelessness Internship

    Regional Statelessness Internship

    Duty station
    UNHCR Regional Service Centre, Nairobi, Kenya
    Manager of the position
    Snr. Reg. Protection Officer, (Statelessness), UNHCR Regional Service Centre (RSC), Nairobi, Kenya
    Duration of assignment
    Six months (minimum five)
    Date of entry on Duty
    As soon as possible
    General Background
    The Regional Statelessness Unit at the UNHCR Regional Service Centre (RSC) based in Nairobi is seeking tstrengthen its engagement with States and other actors tbetter identify and protect, resolve existing situations of statelessness and prevent new cases in 16 countries within the region of Central, East and Horn of Africa including Central African Republic, Cameroon, Chad, Republic of Congo, DRC, Burundi, Rwanda, South Sudan, Sudan, Kenya, Tanzania and Uganda.
    Building regional and continental synergies among African States and creating adequate State mobilization on the right tnationality are critical tensure effective prevention, reduction and elimination of statelessness by all the countries in the region. This will alscontribute tensuring sufficient support among African Union Member States for finalizing and adopting the draft AU protocol tthe African Charter on Human and People’s Rights on the right tnationality and eradication of statelessness. Conducting targeted advocacy towards a range of stakeholders will alsbe essential and will be increasingly pursued at regional and at national level tensure that all actors have adequate understanding of issues relating tnationality and statelessness within the region, enabling them ttake appropriate actions tend statelessness.
    Against this backdrop, the Regional Statelessness Unit at UNHCR RSC is looking tenhance regional dialogue in a coordinated, inclusive and sustained manner tprevent, reduce and eliminate statelessness in the region. UNHCR is partnering with key regional organizations such as the International Conference of the Great Lakes Region (ICGLR), and is alslooking tcooperate with other relevant organizations in the region (i.e. IGAD and EAC).
    The ICGLR has already spearheaded efforts taddress statelessness by ensuring access tnationality and proof of legal identity across the region. The 12 ICGLR Member States adopted in October 2017 the Brazzaville Declaration and Regional Action Plan on eradication of statelessness, which sets out key commitments in line with UNHCR’s Global “IBelong” Campaign tend statelessness. This is a significant achievement, with States committing tadopt National Action Plans; reform their legislation and policies on nationality and civil status; improve birth registration systems, and conduct national and regional studies on the issue by 2019.
    UNHCR’s technical support in implementing this Declaration’s commitments requires sustained efforts with dedicated staff, in order tmove ahead with a series of activities at national and regional level in 2018 and beyond. These allow for a progressive approach; training and sensitising Government Focal Points nominated as per the Brazzaville Declaration, as well as ICGLR National Coordinators; promoting ratification of the international conventions on statelessness; and culminating in a Ministerial Meeting foreseen for late 2018 with the aim of extending this Regional Action Plan t2024 and triggering the development of an ICGLR Protocol on eradication of statelessness under the ICGLR Pact. Achieving the objectives of the Brazzaville Declaration are crucial in furthering progress ahead of the 2019 High Level Event on Statelessness, including as part of the build up tthe adoption of the draft AU Protocol.
    Functional responsibilities & Tasks

    Under the direct supervision of the Snr. Regional Protection Officer (Statelessness), the incumbent will:
    Assist the Regional Statelessness Unit in supporting the ICGLR Executive Secretariat and Member States timplement the commitments contained in the Brazzaville Declaration and Regional Action Plan, including:
    Supporting the preparation of the training workshops for ICGLR National Coordinators and government focal points on statelessness;
    Assisting in the preparatory work ahead of the Ministerial Meeting foreseen in late 2018 on statelessness in the ICGLR region;
    Assist in monitoring implementation progress of the Regional Action Plan;
    Provide inputs and support tthe UNHCR country operations developing and operationalizing strategies teradicate statelessness, including review of nationality related legislation;
    Assist in the cataloguing of the Unit’s documents, including by developing a resource library for statelessness in the Great Lakes, Horn of Africa and East African region;
    Assist in producing communications tools such as web stories and articles, brochures, one-pagers, and visibility items tsupport the office’s advocacy work and ensure coverage of the ICGLR process and efforts teradicate statelessness at country and regional levels;
    Assist in collecting inputs from country operations in order tprepare quarterly newsletters, including pictures, movies and stories;
    Assist in updating the Regional Data Portal on statelessness;
    Pro-actively provide administrative and logistical support for all activities organized by the section, such as conferences, workshops and trainings;
    Assist in generating regular reports on progress, successes, challenges, constraints and lessons learned in the area of statelessness;
    Provide support for any other operational tasks when required.

    Qualifications (academic and work experience)

    Advanced university degree (Masters or equivalent) in law preferably with focus on human rights, refugee law and/or international humanitarian law;
    Excellent legal research and analytical skills;
    Excellent interpersonal and communication skills;
    Excellent drafting and writing skills in English;
    Excellent knowledge of French (spoken and written) as French is essential;
    Excellent organizational skills, with experience organizing events such as conferences, trainings and/or workshops.

    Desirable competencies

    Interest and relevant experience in statelessness and nationality issues;
    Sense of innovation and creativity;
    Political awareness and interest tcooperate with regional inter-governmental organizations such as ICGLR, EAC, IGAD, etc;
    At least one year of related professional experience;
    Practical knowledge of Portuguese and/or Arabic ;
    Completion of UNHCR learning programmes on protection of stateless persons would be an asset or any other equivalent external courses.

    Status of the intern and insurance
    Interns are neither “staff members” under the Staff Regulations and Rules of the United Nations, nor “officials” within the meaning of the Convention on the Privileges and Immunities of the United Nations of 13 February 1946, as interns are not remunerated for their work. As of 1 June 2018, interns that dnot receive financial support from an outside party will receive a monthly Food and Local Transportation Allowance equivalent t10% of the Daily Subsistence Allowance for Nairobi duty station and based on 30 calendar days (not exceeding USD 1,000 per month).
    Interns may not represent UNHCR in any official capacity.
    Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of the intern or his/her sponsoring institution. However, UNHCR will help with the visa application if applicable and advise accordingly.
    Interns are not subject tUN security evacuation procedures but may be assisted tleave the country when possible and tthe extent feasible.
    Interns are fully responsible for arranging medical insurance covering their full internship period. Interns will be requested tshow proof of valid medical (and life/accident) insurance for the duty station. It must include adequate coverage in the event of an injury or illness during the internship. UNHCR accepts nresponsibility for the medical and life insurance of the intern or costs arising from accidents and illness incurred during an internship. As interns are not covered under any insurance, they should not travel thazardous locations in the course of their internship with UNHCR.
    Interns will not engage in any activity that is incompatible with the aims and objectives of UNHCR.
    Interns will maintain confidentiality of all unpublished information made known tthem during the internship and will not publish any reports on the basis of information obtained during the period without prior written permission of UNHCR.

  • Senior External Relations Officer

    Senior External Relations Officer

    Job description
    ORGANIZATIONAL CONTEXT
    The Senior External Relations Officer normally reports to the Representative or Deputy Representative. The incumbent has direct supervisory responsibility for External Relations staff.
    External contacts are predominantly with partners, media, government, embassies and other international organizations in the country on matters of importance to the organization.
    FUNCTIONAL STATEMENT
    Accountability

    UNHCR country Office provides necessary inputs (proposals, reports, etc.) for fund-raising purposes.
    UNHCR Country Office has a communications strategy that generates support for UNHCR’s operations from external partners.
    External partners are informed regularly on all aspects of the protection and well-being of persons of concern and the status of UNHCR operations.
    Missions from Headquarters, donors, the press and media are well received and briefed.

    Responsibility

    Stay abreast of the challenges posed by the political context, the UN and humanitarian reform, and institutional developments in the area of forced displacement and humanitarian operations.
    Through a consultative process with UNHCR colleagues (Programme, Protection, etc.) with external actors and partners, develop and implement protection and assistance strategy, with clearly articulated objectives, timelines and outputs.
    Implement a communications strategy that generates support for UNHCR’s operations from external partners (e.g. the general public, governments, partners, the media, academia and persons of concern).
    Articulate all issues pertaining to the needs of the populations of concern and the strategies in place to respond to their needs.
    Ensure that the UNHCR priorities are given adequate weight in the documentation of the UN Country Team.
    Maintain a close dialogue with and provide accurate information to donors by organizing regular briefings, bilateral meetings and donor missions. Prepare reports as appropriate.
    In accordance with the operational context and in close cooperation with headquarters, access new and non-traditional funding sources, as appropriate, including private sector and humanitarian pooled/basket funds (e.g. Central Emergency Response Fund, Human Security Fund).
    Through a consultative process with headquarters, disseminate information on UNHCR’s global funding situation and mobilize additional funds to implement special projects aimed at enhancing the quality of protection for persons of concern in the country operation.
    Participate in inter-agency cooperation and communication strategies, initiatives and tools.
    Support senior management in representing UNHCR in the UN Country Team and other UN coordination fora.
    Support, and participate in, local UN integrated missions, Inter-Agency Standing Committee, Emergency Relief Coordinator and Cluster communication strategies and initiatives.
    Manage the information flow within the country operations by identifying priority matters, securing, analyzing and disseminating documentation and information to support country operations and corporate communication processes and priorities.
    Consolidate information on UNHCR’s country operations and identify appropriate messages for campaigns and appeals.
    Coordinate the drafting of, and/or draft, situation reports, briefing notes, background material, talking points, fact sheets, press releases and articles.
    Develop targeted communications strategies and media packages for situations and/or activities that require focused attention.
    Identify and target major events and initiatives (e.g. commercial, cultural, political and sports) to promote the work of UNHCR.
    Manage media relations by, inter alia, responding to direct queries, publishing press releases and organizing regular briefings and visits to country operations.

    Authority

    Approve fund-raising messages.
    Approve any relevant expenditure for the implementation of fund-raising activities.
    Decide which donors to approach and which operations or activities to prioritize for special fundraising appeals.
    Approve the communications strategy.
    Approve budgets and expenditures for communications activities.
    Clear external relations/communication products and tools.
    Represent UNHCR fund-raising and communication priorities in inter-agency initiatives and fora.

    ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED

    Graduate degree (equivalent of a Master’s) in Political or Social Sciences, International Relations, Journalism or other related fields plus8 years of relevant work experience of which minimum of 5 years in International capacity. Undergraduate degree (equivalent of a BA/BS) plus 9 years or Doctorate degree (equivalent of a PhD) plus 7 years of previous relevant work experience may also be accepted.
    Highly developed drafting ability in working language of duty station.
    Excellent knowledge of English and working knowledge of another UN language.(In offices where the working language is not English, excellent knowledge of working language of duty station and working knowledge of English.)

    *** For National Officer positions, very good knowledge of local language and local institutions is essential.
    DESIRABLE QUALIFICATIONS & COMPETENCIES

    Working knowledge of another UN language depending on country of assignment.
    Communication skills.
    Good knowledge of UNHCR operations both at Headquarters and in the Field.

  • Field Safety Adviser

    Field Safety Adviser

    Job description
    Calling on qualified women with a background in military/police/security!
    Profile: Field Safety Adviser
    Various Locations
    Grade: Mid (P3) and Senior (P4) Level Positions
    Responsibilities include:

    Country operations receive practical and well-reasoned security advice and support toward helping ensure an appropriate level of safety for UNHCR’s staff and operations and compliance with security guidelines and procedures.
    Advise and support the Representative or Head of Office in managing staff safety and security of UNHCR staff, partners, operations, premises and refugees or persons of concern.
    Undertake periodic security assessments in close co-operation with UNHCR senior staff members and interagency partners, analysing security factors and levels of risk related to UNHCR activities and programmes.
    Assist in ensuring compliance with Security Risk management processes.
    Assist in the development of/develop plans for evacuation, medical evacuation and other contingencies.
    As a member of a multi-functional team, contribute to efforts to ensure the physical protection and security of refugees and other persons of concern by providing security assessments, analysis and advice in developing and implementing effective strategies which underpin the responsibilities of the host state.
    Participate in and support activities to advice on programme criticality assessment process.
    Develop and maintain relationships with security related actors, including host government, law enforcement authorities and other stakeholders to ensure effective information sharing, provide regular feedback and analysis to country managers.
    Prepare periodic analytical reports on security in accordance with UN and UNHCR standard operating procedures.
    Provide training, advice and country-relevant security briefings to staff and partners.

    Minimum Qualifications and Professional Experience Required:
    For positions at the P3 level
    Education: Degree with a focus on Security Management and/or related disciplines (Business Administration, Political/Social Science, International Relations). Also relevant would be military or police academy degree (at Officer Level).
    Job experience: Minimum 5 years of relevant (international) job experience with graduate degree (equivalent of a Master’s), 6 years with undergraduate degree (equivalent of a BA/BS).
    Languages: Proficiency in English is required.
    Education: Degree with a focus on Security Management and/or related disciplines (Business Administration, Political/Social Science, International Relations). Also relevant would be military or police academy degree (at Officer Level).
    Job experience: Minimum 8 years of relevant (international) job experience with graduate degree (equivalent of a Master’s), 9 years with undergraduate degree (equivalent of a BA/BS).
    Languages: Proficiency in English and knowledge of a second UN language (Arabic/ Chinese/French/Russian/Spanish) at B2[1] is required.
    [1] See http://europass.cedefop.europa.eu/resources/european-language-levels-cefr, the Common European Framework of Reference for Languages (CEFR).
    The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

  • Senior External Relations Officer

    Senior External Relations Officer

    ORGANIZATIONAL CONTEXT
    The Senior External Relations Officer normally reports to the Representative or Deputy Representative. The incumbent has direct supervisory responsibility for External Relations staff.
    External contacts are predominantly with partners, media, government, embassies and other international organizations in the country on matters of importance to the organization.
    FUNCTIONAL STATEMENT
    Accountability

    UNHCR country Office provides necessary inputs (proposals, reports, etc.) for fund-raising purposes.
    UNHCR Country Office has a communications strategy that generates support for UNHCR’s operations from external partners.
    External partners are informed regularly on all aspects of the protection and well-being of persons of concern and the status of UNHCR operations.
    Missions from Headquarters, donors, the press and media are well received and briefed.

    Responsibility

    Stay abreast of the challenges posed by the political context, the UN and humanitarian reform, and institutional developments in the area of forced displacement and humanitarian operations.
    Through a consultative process with UNHCR colleagues (Programme, Protection, etc.) with external actors and partners, develop and implement protection and assistance strategy, with clearly articulated objectives, timelines and outputs.
    Implement a communications strategy that generates support for UNHCR’s operations from external partners (e.g. the general public, governments, partners, the media, academia and persons of concern).
    Articulate all issues pertaining to the needs of the populations of concern and the strategies in place to respond to their needs.
    Ensure that the UNHCR priorities are given adequate weight in the documentation of the UN Country Team.
    Maintain a close dialogue with and provide accurate information to donors by organizing regular briefings, bilateral meetings and donor missions. Prepare reports as appropriate.
    In accordance with the operational context and in close cooperation with headquarters, access new and non-traditional funding sources, as appropriate, including private sector and humanitarian pooled/basket funds (e.g. Central Emergency Response Fund, Human Security Fund).
    Through a consultative process with headquarters, disseminate information on UNHCR’s global funding situation and mobilize additional funds to implement special projects aimed at enhancing the quality of protection for persons of concern in the country operation.
    Participate in inter-agency cooperation and communication strategies, initiatives and tools.
    Support senior management in representing UNHCR in the UN Country Team and other UN coordination fora.
    Support, and participate in, local UN integrated missions, Inter-Agency Standing Committee, Emergency Relief Coordinator and Cluster communication strategies and initiatives.
    Manage the information flow within the country operations by identifying priority matters, securing, analyzing and disseminating documentation and information to support country operations and corporate communication processes and priorities.
    Consolidate information on UNHCR’s country operations and identify appropriate messages for campaigns and appeals.
    Coordinate the drafting of, and/or draft, situation reports, briefing notes, background material, talking points, fact sheets, press releases and articles.
    Develop targeted communications strategies and media packages for situations and/or activities that require focused attention.
    Identify and target major events and initiatives (e.g. commercial, cultural, political and sports) to promote the work of UNHCR.
    Manage media relations by, inter alia, responding to direct queries, publishing press releases and organizing regular briefings and visits to country operations.

    Authority

    Approve fund-aising messages.
    Approve any relevant expenditure for the implementation of fund-raising activities.
    Decide which donors to approach and which operations or activities to prioritize for special fundraising appeals.
    Approve the communications strategy.
    Approve budgets and expenditures for communications activities.
    Clear external relations/communication products and tools.
    Represent UNHCR fund-raising and communication priorities in inter-agency initiatives and fora.

    ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED

    Graduate degree (equivalent of a Master’s) in Political or Social Sciences, International Relations, Journalism or other related fields. Minimum 8 years of relevant work experience of which minimum of 5 years in International capacity.
    Highly developed drafting ability in working language of duty station.
    Excellent knowledge of English and working knowledge of another UN language.

    (In offices where the working language is not English, excellent knowledge of working language of duty station and working knowledge of English.)
    For National Officer positions, very good knowledge of local language and local institutions is essential.
    DESIRABLE QUALIFICATIONS & COMPETENCIES

    Working knowledge of another UN language depending on country of assignment.
    Communication skills.
    Good knowledge of UNHCR operations both at Headquarters and in the Field.

  • Senior Regional Physical Planner

    Senior Regional Physical Planner

    ORGANIZATIONAL CONTEXT
    The Senior Regional Physical Planner will coordinate her/his work with the Head of the Regional Service Centre (RSC) in Nairobi and work in close consultation with the parent section at Headquarters, Geneva (Shelter and Settlement Section). She/he will closely coordinate her/his activities with other relevant specialist units in RSC.
    ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED
    Advanced university degree in Civil Engineering or Architecture.
    At least ten years of experience in a similar/related role, including five years in an international technical/managerial position.
    Sound knowledge of AutoCAD software and GIS.
    Good interpersonal and conflict management skills, ability to work in a multicultural environment and team player.
    Ability to work under pressure and manage a variety of tasks simultaneously.
    Ability to lead a specialist team under tense emergency situations.
    Proficiency in written/oral English.
    DESIRABLE QUALIFICATIONS & COMPETENCIES
    Knowledge of the UN cluster approach. 
    Experience working with the UN system.
    Knowledge of other key relevant sectors including but not limited to Water, Sanitation & Hygiene (WASH), Environement, Energy.
    Knowledge of other UN languages.

  • Senior Information Management Officer Resettlement Officer (Integrity)

    Senior Information Management Officer Resettlement Officer (Integrity)

    The incumbent will be supervised by the Representative while functional supervision will be exercised by Field Information and Coordination Support Section (FICSS), Geneva.
    S/he will ensure that IM requirements in the country will be adequately addressed, including data collection, storage, analysis, dissemination tools and procedures.
    FUNCTIONAL STATEMENT
    Accountability
    The Country Office has a clear and comprehensive Information Management strategy and monitoring plan which are in line with UNHCR’s global IM strategy.
    The Country Office delivers reliable, accessible and user-friendly, relevant, predictable, appropriate and timely information.
    The Country Office has excellent Information Management capacity and deliver IM services to their partners.
    Global data standards, and where appropriate, the establishment of country-specific common data standards are adopted by UNHCR and its partners in the country.
    UNHCR is meeting its cluster obligations in Information Management service provision at the country level where required.Responsibility
    Prepare and maintain an IM strategy, in consultation with the country offices concerned. The strategy must include the internal management of information within UNHCR including; document management, flows of information and discovery of data/information within UNHCR.
    Analyze data, identify and address IM gaps, and facilitate information sharing between offices in the country.
    Set standards for operational, geographical and population data to be used throughout the country operation, maintain and distribute standards to IM officers and others working with operational data in the region, including partners.
    Coordinate interagency information management activities at the country level and facilitate the creation of interagency relationships and opportunities for cooperation. If appropriate, organize and convene a Refugee Information Management Working Group (RIMWG) and thematic sub-groups in areas such as geographic information management.
    Work closely with the Senior Registration Officer to ensure consistency and inter-operability between registration data and other operational data sets, and consistency between regional registration and information management strategies, as well as on population statistical reporting.
    Identify new information and data requirements to support operations and partners in the country, and support country office in gathering and sharing this information and data.
    Ensure that the information on the Web Portal serves the needs of UNHCR and the interagency humanitarian community, including those of partners as well as donors.
    Provide information management training to UNHCR and partner staff as needed.
    Provide emergency response information management support to country operation.
    Work with regional and country based reporting and public information officers in preparation of internal and external updates.
    Assist in the implementation of standardized information management policies, data systems and information products across offices within the country operation, including the common operational datasets and fundamental operational datasets.
    Provide Information Management support to needs assessments for all sectors (in refugee situations) and provide Information Management support to needs assessments within UNHCR-led clusters while participating in joint/harmonized needs assessments with other partners/clusters. Support operational leads in making methodological decisions about how to conduct needs assessments.
    Provide Information Management services to support monitoring activities within Sectors in a refugee emergency and to UNHCR led Clusters in IDP related emergencies; in areas of information flows, dissemination, processing, analysis, standard setting and dissemination.
    Leverage Geographic Information Systems (GIS) for map production and geographic data management while promoting data standards and harmonized management of geographic data/information.
    Provide Information Management services to support population data management activities including population estimation, information flows from established systems, movement tracking, standard-setting/promotion and dissemination.
    Perform other related duties as required.
    Authority
    Prepare and implement country information management strategy, to be approved by Representative.Prepare structure and content for country pages on the web portal for endorsement by FICSS and approval by the Representative.
    Exercise functional and technical supervision of Information Management Officers based in the country operation.
    Chair Information Management coordination for organizations involved in refugee humanitarian response.
    ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED
    Advanced University degree in information technology, demography, statistics, social sciences or any related area.
    At least 10 years of relevant work experience including at least 5 years of combined field and/or headquarters experience in international organizations (e.g. UN agencies, INGOs, IOs, bi-lateral cooperation agencies, etc.), gradually assuming more responsibility.
    Knowledge of the UN system and the international humanitarian community.
    Knowledge of protection-related guidelines, standards and indicators.
    Advanced Excel skills (e.g. pivot tables, functions, etc.).
    Ability to formulate IM-related technical requirements and Operating Procedures.
    Ability to translate planning-specifications into technical briefs for data capture and analysis, and vice versa.
    Ability to compile and holistically analyze diverse datasets.
    Demonstrated ability for leadership in the context of partnership building and consensual decision-making.
    Demonstrated information management skills.
    Demonstrated understanding of different data collection methodologies.
    Understanding of relational data theory.
    Excellent written and oral presentation skills.
    Excellent knowledge of English and working knowledge of another UN language.(In offices where the working language is not English, excellent knowledge of UN working language of duty station and working knowledge of English.)
    DESIRABLE QUALIFICATIONS & COMPETENCIES
    Proficiency in other official UN languages.
    Successful participation in the Operational Data Management Learning Programme is desirable.
    Experience in web design and software development and programming is an asset.
    Experience with relevant software such as ArcGIS, Mapinfo, SPSS, EpiInfo6, SQL Server, and/or proGres.
    Experience with HTML, PHP, ASP and/or Java is an asset.
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  • IT Project Manager

    IT Project Manager

    Overall purpose and scope of the position Specifically
    The selected candidate will work with UNHCR global Information Management team to establish the desired portal.
    Design and develop an Information Management platform for UNHCR in the Horn and East Africa on refugee protection and mixed migration
    Design mobile data entry, collection and analysis applications; a regional database to store information, and a web portal to publish the information. Advise on procurement of equipment, system requirements to collect and store the data in a confidential and secure manner.
    Build linkages with existing data collection tools in UNHCR to include in regional data analysis.
    Train staff on the use and functionality of the applications within UNHCR and for partners, liaising with internal Information Management units in UNHCR as relevant.
    Any other web based related tasks as necessary.
     
    Deliverables
     
    Design and create mobile applications to collect and compile data.
    Electronic design of data collection tools.
    Design and create Information portal, to host Public Information products.
     
    Desired Skills and Experience
    Experience in designing information management systems, mobile application development e.g. Kobo forms and/ other ODK platforms.
    A background in education and knowledge of educational technology will be an advantage;
    5 years of proven experience with various distributed ICT Systems and Networks, preferably in a development settings with limited to no bandwidth settings;
    HTML, JAVA 2E, JAVA, CSS, iOS/android development/mobile skills.
    SQL Server and My SQL; Cartodb, Highcharts
    Data visualization skills
    D3.js and Java Script, python
    Excellent team work and problem solving skills; Solid writing skills
    Exceptional abilities in multi-tasking effectively, managing own workload and balance competing priorities, reporting lines and deadlines;
    Basic understanding of protection and confidentiality of information.
    Excellent English language skills; coordination and communication skills.
    Advanced interpersonal skills he/she must be able to relate well with others
    Fluency in English
    Core competencies Innovation and Creativity – Generates innovative and creative solutions to problems that contribute to Organizational and inter-agency effectiveness. Tries different and novel ways of approaching work to create added value in the services provided.
    Critical Thinking and Judgment – Uses data, experience, and good judgment to make sound decisions and devise effective solutions to problems. Assesses and manages risk in own work.
    Knowledge sharing – Actively develops and shares knowledge, leverages expertise to improve organizational effectiveness and add value within sphere of influence.
    Collaboration and Influence – Encourages teamwork and cooperates with others to achieve mutually beneficial results