Jobs Kenya

Website: Website http://www.unhcr.org

  • Senior Programme Assessment and Analysis Officer

    Senior Programme Assessment and Analysis Officer

    Organizational Setting and Work Relationships
    The Senior Programme Assessment and Analysis Officer may work in a field operation or as part of a Regional Bureau or in a division. The incumbent typically reports to the Assistant or Deputy Representative or the Representative or the Senior Programme Coordinator of the Bureau or other senior staff.
    The role of the Senior Programme Assessment and Analysis Officer is to ensure that assessment informs programme design and resource allocation, and that it is always conducted in a participatory manner in line with the Age, Gender and Diversity (AGD) and the accountability to Affected Populations (APP).
    S/he will provide advice and guidance to ensure that the results of an assessment, both findings and the consequent programming decisions are fed back to the population of concern.
    The incumbent will have contact with a wide variety of internal and external audiences ranging from staff in the region and staff from other UN and regional organizations with the overall objective of staying abreast of assessment findings and programmatic approaches. Also, the incumbent must ensure a close collaboration and involvement of the relevant technical specialists.
    S/he will coordinate with the other sections/units within the Bureau and/or offices across the country/region to ensure harmonized Assessment & Analysis approaches at all levels and throughout the UNHCR Operations Management Cycle. S/he will work in line with the overall UNHCR directions which crucially require working with partners, including with persons of concern, governmental institutions and the private sector, ensuring that programme management overall is approached as per UNHCR¿s Strategic Directions, Global Strategic Priorities (GSPs), Global Compact for Refugees (GCR), corporate positions on SDGs.
    The incumbent is expected to work in line with the multi-functional team (MFT) approach as defined within the Program Manual, ensuring the participation of relevant stakeholders in all phases of the Program Management Cycle.

    All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
    Duties

    Ensure that assessment informs programme design and resource allocation, and that it is always conducted in a participatory manner in line with the Age, Gender and Diversity (AGD, accountability to Affected Populations (APP) and protection principles, including data protection.
    Ensure that a situational analysis is undertaken to inform multi-year and annual planning, including stakeholder analysis, context analysis, assessments of needs, risks and capacities of persons of concern and host communities.
    Coordinate the identification of critical assessment and analysis needs in support of UNHCRs advocacy objectives and operational priorities.
    Coordinate the assessment and analysis plan, in close cooperation with IM staff ensuring consistency, efficiency and effectiveness of assessments, balance assessment needs against available technical resources, and identify gaps, overlaps and assessment fatigue.
    Coordinate the application and coherence of analytical frameworks, including legal and socio-economic dimensions to guide analytical processes and deliverables, in close cooperation with IM staff.
    Ensure the utility assessments for programming and the use of assessment information in planning and programming and advise on streamlining processes on assessments and analysis.
    Ensure that assessment and analysis findings systematically inform planning and monitoring processes as well other relevant decision-making bodies in a timely manner.
    Work with Information Management staff to ensure that assessments and analysis are adequately planned and resourced, harmonized, and conducted in line with UNCHRs principles.
    Work with Information Management, Registration and other data staff on development of severity models, population estimates and profiles, needs analysis, secondary data reviews, vulnerability and targeting models. Coordinate the development and implementation of targeting approaches and models, in cooperation with other relevant functions.
    Work with relevant colleagues in communicating assessment and analysis findings to maximise utility of assessment and analysis results.
    Where relevant lead assessments exercise and support all assessments through the MFT approach, stay abreast of the results of all assessments to ensure their linking with program design.
    Collaborate with relevant partners, incl. inter-agency on joint assessments, UN country analysis and scan assessment and analysis environment to create synergies with other assessments and avoid assessment gaps.
    Coordinate the strengthening of capacities on assessment and analysis and identify good practices and lessons learned.
    Perform other related duties as required.

    Minimum Qualifications
    Education & Professional Work Experience
    Years of Experience / Degree Level

    For P4/NOD 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

    Field(s) of Education

    Economics, Political Science, Social Sciences,
    or other relevant field.

    (Field(s) of Education marked with an asterisk* are essential)

    Certificates and/or Licenses
    Programme Management;
    (Certificates and Licenses marked with an asterisk* are essential)

    Relevant Job Experience
    Essential:
    Demonstrated experience in coordinating assessments, analysing assessment results, sound knowledge of the UNHCR Operations Management Cycle, knowledge and experience on Results Based-Management, demonstrated experience in field operations, sound knowledge on the centrality of protection in programming, enhanced knowledge on Joint Needs Assessments and the principles of targeting.
    Desirable:
    Demonstrated experience in coordination within an inter-agency context and other actors, in a refugee or humanitarian context. Solid experience in training and capacity building activities.
    Functional Skills

    PG-Needs Assessment and Response Analysis
    PG-Feasibility Study
    PG-programming in the field
    PG-Results-Based Management
    PG-Programme Analysis
    PG-Experience with coordinating with Implementing Partners (Governmt/INGO/NGO/Corporate)
    Communication skills
    (Functional Skills marked with an asterisk* are essential)

    Language Requirements

    For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
    For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
    For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.HOW TO APPLY:

  • Senior Field Security Officer Senior Liaison Officer

    Senior Field Security Officer Senior Liaison Officer

    Procedures and Eligibility
    Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.
    Duties and Qualifications
    Organizational Setting and Work Relationships
    The Senior Field Security Officer reports to the manager, who may be, according to context, the Representative/Chief of Mission or Head of Office within a country operation; the Bureau Director in a Regional Directorate; or the Chief, Security Operations Section at Headquarters.
    The incumbent acts as an adviser to the manager on field security, providing sound, well- reasoned advice followed by support in implementation of agreed measures or steps.
    The incumbent may directly supervise security personnel at the international or national level.
    The incumbent may, depending on the context, be expected to travel on mission to multiple duty stations, where the incumbent provides advice and support to the local manager as agreed in mission terms of reference.
    The incumbent may, depending on the context, be expected to monitor, coach, guide and support security personnel in a particular country, region or sub-region.
    All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.
    Duties

    Provide practical and well-reasoned security advice, coordination and support to the designated manager(s) in managing staff safety and security of UNHCR personnel, partners, operations, premises and refugees or other persons of concern.
    Monitor situations and events in the designated region, country or duty station, and gather and analyse information with the aim of identifying emerging trends and providing early warning of any potential threats that may affect the safety and security of UNHCR personnel, premises, assets and impact programme delivery.
    Provide security analysis and reports to UNHCR managers and the Field Security Service at Headquarters when required.
    Provide security-related advice, in written and oral form, to the manager and other personnel.
    Undertake overall contextual analysis, identify security-related priority needs, and develop an annual work plan for addressing them.
    Conduct regular missions to countries in the region, providing security advice, training and coaching, including, inter alia, Security Risk Assessments, security risk management measures, operational plans and criticality assessments, beneficiary security issues and security-related administrative issues.
    Monitor events and intervene when and where appropriate to ensure that security-related goals are achieved.
    Advise the manager on the reconciliation of humanitarian and security objectives in the region/country/duty station of responsibility, and on integrating security measures into operational planning (including budgetary provisions) at the earliest stages of development.
    Conduct security planning, recommend and, upon approval, implement preventive and mitigating measures,
    Provide regular reporting on security-related incidents and events to the manager, the Bureau and the Field Security Service at Headquarters. Provide input on security aspects of situation reports and the potential impact on the safety and security of UNHCR personnel and programme delivery.
    Maintain effective liaison and relationships with UNDSS, Host Government law enforcement, and other actors in the region/country/duty station, to ensure effective and responsive partnership and support in support of UNHCR’s security and other needs.
    Provide training and coaching to staff and, as appropriate partners, both on mission and within the duty station of assignment, aimed at developing skills to plan and conduct operations safely within the specific security environment.
    In coordination with Field Security Service and the Global Learning and Development Center, assist in the identification of training needs, and planning and delivery of security training organized within the region.
    Assist in maximising the capacity of national field security staff by helping with their recruitment and selection, providing coaching, mentoring, training and other forms of advice, identifying their further training needs, and assessing their potential for undertaking greater responsibilities.
    Ensure that information-sharing networks are established with external stakeholders and other actors including UNDSS, host governments, Operational and Implementing partners, and that regular feedback and analysis is provided to Representatives and Bureau management.
    Maintain linkages with Medical and Senior Staff Counsellor personnel in the region/country/duty station, referring cases as required.
    Provide post-incident support as appropriate.
    Perform other related duties as required.

    Minimum Qualifications
    Education & Professional Work Experience
     
    Years of Experience / Degree Level
     
    For P4/NOD – 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree
     
    Field(s) of Education
     
    Security Security Management; Business Administration; Political Science; Social Science; International Relations; or other relevant field.
     
    Also relevant would be military or police academy degree (at Officer level), and the equivalent of an advanced university degree (MA or equivalent) specifically successful completion of the Command and General Staff at a recognized military staff college or police equivalent.
     
    (Field(s) of Education marked with an asterisk are essential)Certificates and/or Licenses N / A
     
    (Certificates and Licenses marked with an asterisk are essential)Relevant Job Experience

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  • Energy Officer Innovation Officer Senior Shelter Officer

    Energy Officer Innovation Officer Senior Shelter Officer

    Procedures and Eligibility
        
    Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.
        
    Duties and Qualifications
        
    Organizational Setting and Work Relationships
    Access to clean, affordable and reliable energy services is integral part of the humanitarian response and an essential factor in creating sustainable economic development. Sustainable energy services are essential for basic human protection and aim to enable refugees, IDPs, host communities and other persons of concern to meet their energy needs in a safe, sustainable and affordable way, recognizing the critical importance of access to sustainable energy to ensure basic needs, improve human protection and well-being, and foster communities¿ inclusiveness.
    Energy services provide cooking, lighting, heating and clean water, and underpin all but the most rudimentary income-earning activities. Energy poverty leads to insecurity, increased risk of sexual and gender-based violence (SGBV), reduced development opportunities, health problems and environmental degradation.
    In line with the 2030 Agenda for Sustainable Development Goals (SDGs), access to clean energy could vastly improve the health and well-being of millions of persons.
    The Energy Officer will provide technical support to the Organisation to meet the increasing demands of operations for access of persons of concern (PoCs) to sustainable energy as well as reducing costs and carbon footprint. This dedicated expertise and experience would provide continuity and enhance institutional knowledge in this technical area, mainstreaming energy as a cross-cutting issue across UNHCR operations and within internal guiding frameworks such as the Comprehensive Refugee Response Framework (CRRF). The incumbent will typically report to the Senior Programme Officer / Senior Operations or Deputy /Assistant Representative.
    All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
    Duties

    Support implementation of the sustainable energy strategies in coordination with partners, government and private sector.
    Be a catalyst for all sustainable energy initiatives.
    Assess, identify and analyse cost effective and appropriate sources of alternative energy for cooking, lighting and electricity in collaboration with all actors, including private sector, development agencies and governmental institutions.
    Support with the design of specific projects and pilot energy for cooking, lighting and powering, including renewable energy, with a view towards enhancing self-reliance, education and protection.
    Work in close collaboration and emphasize the multi-sectoral links of Energy with Environment, Protection, Shelter and Settlement and Public Health and Water, Sanitation and Hygiene.
    Assist with the coordination with government, line ministries and NGO partners to implement a robust and appropriate renewable energy strategy and technologies that promote sustainable patterns of consumption and production, make efficient use of natural resources and ensure safety
    Support the monitoring and coordination of all sustainable energy activities.
    Provide support to identify, establish and maintain links with relevant organizations to ensure access to sustainable energy for both PoCs and the surrounding areas.
    Work in multi-functional team approach and work in close collaboration with Programme and other technical experts, to ensure energy based interventions are approached from a cross-sectoral perspective.
    Ensure that minimum best practices are met to assure health and safety standards across all sustainable energy and energy efficient technologies.
    Document each stage of project development including monitoring, testing, trouble shooting, lessons learned and solutions applied to assure institutional knowledge development.
    Contribute to development of effective communication channels between all key stakeholders and promote the sharing of information on energy related activities.
    Stay informed of all governmental/national electrical/renewable developments to assure legal and advantageous energy incentives are explored.
    Support the representation of UNHCR in relevant international meetings and technical fora.
    Perform other related duties as required.

    Minimum Qualifications
    Education & Professional Work Experience
    Years of Experience / Degree Level
    For P3/NOC – 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree
    Field(s) of Education

    Energy; Energy Engineering; Environment; Environmental Engineering;
    Environmental Sciences or other relevant field.
    (Field(s) of Education marked with an asterisk* are essential)

    Certificates and/or Licenses

    Environment Environment Interventions Emergency
    (Certificates and Licenses marked with an asterisk* are essential)

    Relevant Job Experience
    Essential:

    Experience in working in humanitarian situations and proven knowledge of sustainable energy and technical skills in set-up, design and monitoring of energy programmes from a multi-sectoral and protection perspective

    Desirable:
    Knowledge and understanding of international policies and regulations on energy. Knowledge of renewable energy, including financial, regulatory and/or policy frameworks, renewable energy financial management (including community involvement and capacity issues), renewable energy business development (including business planning, entrepreneurship development). Experience of cost recovery systems, metering, energy audits and comparative analyses of fuel and energy systems
    Functional Skills

    *EX-Experience in an international, decentralized and/or multinational environment;
    *EX-Experience in complex field emergencies;
    EX-Field experience in emergency and/or large-scale settings;
    SP-Experience of hybrid technologies/energy measurmt & controls/CHP & energy effic measurt
    SP-Emerging environmentally sustainable and appropriate technologies, and renewable energy
    SP-Environment – Solar/wind systems knowledge
    (Functional Skills marked with an asterisk* are essential)

    Language Requirements

    For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
    For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
    For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

    This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
        
    Position Competencies

    C001L3 – Accountability Level 3
    C002L3 – Teamwork & Collaboration Level 3
    C003L3 – Communication Level 3
    C004L3 – Commitment to Continuous Learning Level 3
    C005L3 – Client & Result Orientation Level 3
    C006L3 – Organizational Awareness Level 3
    M001L3 – Empowering and Building Trust Level 3
    M003L3 – Judgement and Decision Making Level 3
    X001L3 – Analytical Thinking Level 3
    X002L3 – Innovation and Creativity Level 3
    X003L3 – Technological Awareness Level 3

        
    Additional  Information
        
    Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).
        
    Additional  Information
        
    The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

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  • Associate Innovation Officer (Digital Inclusion and Participation, East and Horn Africa and Great Lakes)

    Associate Innovation Officer (Digital Inclusion and Participation, East and Horn Africa and Great Lakes)

    Duration: 1st March to 31st December 2020 (10 months, w/ possible extension)
    Contract Type: UNOPS International Individual Contractor Agreement (IICA-1) **
    Background:
    Across the globe, forcibly displaced persons face barriers to digital inclusion, which often hampers their ability to be self-reliant and build a better future for themselves and their families. The challenge of digital access is fundamentally a matter of rights, inclusion and self-reliance. In order to realise the Global Compact on Refugees, steps that help enhance self-reliance and humanitarian protection are vital. Having the right to be digitally included is an increasingly important component of this as it is often people’s gateway to accessing information, communicating, educating themselves towards a productive livelihood and as a gateway to the broader world. To strengthen the realization of these rights, UNHCR – with support from the Grand Duchy of Luxembourg – continues to expand activities under the Connectivity for Refugees initiative.
    Through improved access to connectivity and digital technology, there is also greater potential for UNHCR to diversify approaches and adopt new channels to engage with refugees; this provides additional means for UNHCR to better engage with the communities it aims to serve, ensuring their voices are heard and ultimately that humanitarian programming is more accountable. In March 2018, UNHCR updated the organization’s Age, Gender and Diversity policy with a renewed commitment to strengthening its Accountability to Affected People (AAP). This policy update detailed new mandatory core actions for UNHCR’s operations, including the establishment of feedback and complaints response mechanisms. A notable new addition was the inclusion of social media as a recognized form of communication with refugees, and a potential channel for establishing feedback and complaints response mechanisms.
    To date, UNHCR’s communication with communities has largely been through traditional forms of communication, including the Participatory Assessment and Community Based Protection (CBP) approaches through face-to-face interactions. However, and unsurprisingly, it has been well documented that refugees’ communication preferences have significantly diversified – with traditional channels being adopted in different contexts throughout the region (including radio and face-to-face individual, Focus Group Discussions and community outreaches). There has also been an increasing uptake of digital platforms and social media. As UNHCR’s operations adapt to refugees’ changing communication preferences, new communications approaches are being adopted. Following an internal 2018 Accountability Survey, UNHCR operations strongly called for support to diversify channels of communication to further increase access for different population groups. In-line with this, UNHCR recognizes it needs to evolve and scale its communication approaches if it is to continue to appropriately engage with refugees across the diversity of their preferred communication channels.
    Organizational Context:
    UNHCR’s Innovation Service has been building a team in Nairobi since 2015 supporting across a number of initiatives including education, Communication with Communities, Predictive Analytics, and Information Management. In 2019, additional resources were mobilised at a regional level to support AAP and Gender Equality across 4 countries (Ethiopia, Kenya, Sudan and Uganda) under the Dutch MFA funded PROSPECTS partnerships. This work aims to strengthen existing accountability mechanisms, including UNHCR call centres in both Kenya and Uganda.
    The Connectivity for Refugees initiative has a solid footprint in East Africa. This includes substantial engagement with Mobile Network Operators in a number of operations, research into key connectivity challenges, and Community Connectivity Fund projects.
    At a regional level, UNHCR’s Accountability to Affected People is driven by the Protection Service. The Associate Innovation Office (Digital Inclusion & Participation) will work closely with the Community Based Protection unit, (in the Protection Service) to strengthen UNHCR’s digital inclusion and online participation, with guidance from Regional Public Information colleagues to ensure alignment of supported initiatives.
    This position will play a key regional role in the Connectivity for Refugees initiative, based in Nairobi with the Innovation Service, and in close collaboration with the Community Based Protection in the Regional Bureau for East and Horn of Africa and Great Lakes. While the Regional Bureau covers 11 country operations, this role will/can support to the Regional Bureaux in Southern and West Africa as requested.
    Duties and Responsibilities:
    The duties and responsibilities for this role fall under 4 key pillars:

    Coordination

    Ensure that Connectivity for Refugees planning/processes align with regional and CfR Initiative priorities
    Act as a regional focal point for knowledge and information sharing on communicating with communities approaches, with a specific focus on the safe and appropriate use of digital platforms;
    Work with operations to identify and broker innovative partnerships to strengthen communication with communities;

    Operational Support in-line with regional community based protection strategies

    Support the development and testing of creative solutions for digital engagement with communities challenges;
    Support regional operations to develop targeted solutions to communication and two-way information-sharing challenges;
    Ensure that the operations can leverage regional and global Innovation, CfR and Protection technical support from within UNHCR to develop robust solutions that safely and securely connect with refugees online;
    Identify and position innovative practices for scale by developing pathways for scaling emerging digital AAP practices across the region;

    Capacity Building

    Identify digital AAP (incl. Data Protection, Data Privacy and Safeguarding) and Innovation capacity development needs across the region;
    Actively mobilise resources for Digital AAP and Innovation capacity strengthening at operational, regional and global levels;
    Leverage internal and external resources to develop a curriculum to strengthen innovative approaches across the region;
    Develop and test appropriate guidance – based on lessons learned and field case studies – to strengthen innovative approaches to digital AAP;

    Research and Advocacy

    Support research into emerging and creative practices related to the application of digital tools in collaboration with a number of consultants;
    Ensure that research into emerging and creative practices is applicable for internal advocacy purposes and can be leveraged by external partners at a regional level;

    Education
    Undergraduate degree (essential) or Advanced degree (desired) in Social/ behavioural sciences-Anthropology, International Protection, Sociology, Gender or a related field.
    Work Experience

    Minimum 3 years Experience working in Forced Displacement contexts and engaging with communities through digital platforms;
    Knowledge of existing guidance pertaining to the application of social media and digital tools in humanitarian contexts – including Data Protection, Data Privacy and Online Safeguarding concerns;
    Understanding of key frameworks/tools outlining key AAP commitments;
    Experience working through partnerships/interagency contexts and demonstrating leadership; particularly on topics pertaining to International Protection, Accountability to Affected Populations and PSEA;
    Demonstrated experience developing operational level/policy level guidance, particularly for organizations operating in refugee or other humanitarian contexts and ideally pertaining to the use of social media;
    Experience remotely working with operations to document practices;

    Key Competencies

    Demonstrable experience of collating good practices and lessons learned across a range of contexts;
    Excellent English skills, French highly desirable;
    A versatile and skilled writer with demonstrated experience in quickly articulating complex and / or technical concepts in simple terms
    Strong skills in drafting documents and reports of high quality and clarity;
    Highly organized and autonomous, able to multitask and prioritize workload when necessary
    Strong time management skills, including the ability to work quickly and to meet deadlines.
    Ability to work as a team, including remotely.
    Strong interpersonal skills, including across cultural contexts.
    Excellent skills in Microsoft Word and advanced knowledge of Excel are required; Adobe CC desirable,

  • Associate Information Management Officer

    Associate Information Management Officer

    Duty Station: Dadaab (KEN)
    Language Skills: English
    Start Date: 01 January 2020
    Duration: 12 months
    Application Deadline: 12 December 2019

    Description of task
    Under the direct supervision of Registration Officer, the UN Volunteer will undertake the following tasks:

    Coordinate data and information management activities:
    Participate in the data and information management team and activities.
    Contribute to the design and implement data strategies and systems.
    Assist the data team and others communicate the status, value, and importance of data.
    Support the collection, storage, management and protection of data.
    Support consolidation of data systems, including the interoperability of operational data and systems.
    Ensure consistency of data and results for country, global and regional analysis, including cross border analysis and response.
    Support the coordination with HQ, external and regional partners on data and information management efforts
    Take part the relevant IM network (internal and external) on refugee. IDP, etc and related issues.
    Support data security, data protection and responsible data-sharing.
    Support offices with data and information management;
    Support the analysis of primary and secondary data for interpretation and evidence-informed decision making.
    Support the monitoring of data and information management activities in offices for integrity, veracity, reliability and credibility and compliance with policies.
    Provide technical and training support to operations.
    Support assessments and situational analysis process with analytical frameworks, data collection, and analysis (standards, methodologies).
    Support planning process (standards, methodologies) with data and statistical analysis and quality assurance on Theories of Change and indicators.
    Support monitoring by providing quality assurance to the monitoring methodologies, data collection and analyses.
    Review and assess country or region-specific data systems and needs; provide recommendations to regional bureau.
    Undertake data and information management activities at the Global/Regional/Country level:
    Help consolidate data and information for country, regional and global analysis.
    Lead and undertake data management activities (definition of needs, data collection, analysis, storage and dissemination)
    Support analysis for comparative country, regional and global analysis, including political and socio-economic trends.
    Take part in planning processes (COPs, regional RRP, regional migration response plans, etc.).
    Support cross-country assessment and situational analysis, such as in regional RRP situation or COP.
    Support the analysis of trends concerning changes at the outcome and impact levels.
    Develop information management products such as indicators, templates, maps and dashboards.
    Help ensure data is curated and stored in data registries and libraries in accordance with standards.
    Undertake geospatial and statistical analysis.
    Provide population movement tracking systems and other population data systems.
    Support web-based data portals.
    Support solutions for meeting ‘communication with communities’ information and data needs.
    Work in close collaboration with:

    All staff to further data literacy and assists in interpretation the data;
    Registration staff regarding the use of individual and personally identifiable data collected or managed by UNHCR;
    Programme staff on the data and information aspects of assessment, targeting and monitoring (three most data driven aspects of the OMC);

    Qualifications/Requirements

    Required degree level: Bachelor degree or equivalent
    Education – Additional Comments:

    Education – Additional Comments: Social Science; Statistics; Information Management; Physical Science; Economics; Data Science; Law; GIS; Philosophy; Engineering; History, Computer Science; International Development; or other relevant field.
    Required experience: 36 Months
    Experience remark:
    3 years in data or statistical field, 2 years in international context, 2 years in humanitarian or development situation. Experience with data sharing, data management and data analysis to support policy formulation and implementation .
    Language skills:

    English(Mandatory), Level – Fluent

    Area of expertise: Protection of refugees, asylum seekers and IDPs, Other information and telecommunications technology experience
    Driving license: No
    Competencies values:
    Accountability, Adaptability and Flexibility, Commitment and Motivation, Communication, Integrity, Planning and Organizing, Working in Teams

  • Assistant Finance Officer

    Assistant Finance Officer

    Vacancy Notice No. IVN/EVN/NBI/19/02
    Category / Grade: National Officer, NOA
    Post Number: 10025294
    Type of contract: Fixed-term Appointment
    Location: Nairobi Support Office for Somalia
    Date of Issue: 27th November 2019
    Effective date of assignment: As soon as possible
    Closing Date: 10th December 2019
    Organizational Setting and Work Relationships: Assistant Finance Officer positions provide technical support with the processing of financial transactions and monitor compliance with UNHCR and UN Financial Regulations and Rules.
    In operations that do not have a Project Control Officer and are not covered by a Regional Project Control Officer, the Assistant Finance Officer must also perform oversight responsibilities with regard to the execution of projects.
    The incumbent directly supervises general service staff.
    All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks.
    In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.
    Functional Statement:
    Accountability

    UNHCR’s financial rules and regulations, policies and procedures are adhered to by the office.
    UNHCR’s local cash is safeguarded.
    Monthly accounts are correct and approved.
    Management is promptly informed of major variances in the execution of projects (budgets, finance, implementation or timeframe).

    Responsibility

    Contribute to the assessment of budgetary needs for administrative budgets (ABOD); monitor and control ABOD expenditure in the office.
    Analyze, evaluate and control disbursements/receipts, as well as expenditure variances against approved budgets.
    Review vouchers, including ABOD and project disbursements.
    Propose monthly cash requirements for the office, and ensure adequate and timely replenishments of funds;
    Contribute to the preparation and processing of monthly accounts.
    Provide financial status reports to supervisors.
    Analyze and evaluate all financial reports produced on a regular basis.
    Maintain effective business relationships with local banks.
    Support ensuring compliance with UNHCR and UN Financial Regulations and Rules, policies and procedures.
    Ensure that payments are effectuated by the monthly deadline.
    Ensure that monthly accounts are correct and approved, and ensure timely monthly bank reconciliations, including open items, review and clearance of unwanted requisitions and PO balances.
    Conduct regular checks of petty cash and cash accounts.

    Authority

    Verify that all financial transactions are correct and in accordance with UNHCR rules and procedures.
    Prepare office-level financial expenditure reports submitted to the regional office or Headquarters.
    Approve vouchers, including ABOD and project disbursements.

    Essential Minimum Qualifications and Professional Experience Required:

    Undergraduate degree (equivalent of a BA/BS) in Accounting, Finance, or Public or Business Administration, Economics or related field, OR undergraduate degree in another field combined with a professional qualification in accounting or finance (CPA/CIA or equivalent) plus minimum one year of previous job experience in the field of accounting or finance. Graduate degree (equivalent of a Master’s) or Doctorate degree (equivalent of a PhD) may also be accepted.
    Excellent computer skills, in particular in MS Office applications.
    Excellent communication skills.
    Knowledge of English and UN working language of the duty station if not English.

    For National Officer positions, very good knowledge of local language and local institutions is essential.
    Desirable Qualifications & Competencies:

    Professional qualification in accounting or finance (CPA/CIA or equivalent).
    Working experience of at least one year in an intergovernmental organization (United Nations or similar).
    Good knowledge of United Nations financial rules and procedures.
    Good understanding of accrual accounting (such as IPSAS or IFRS).
    Working experience with PeopleSoft/Oracle Financial modules.
    Knowledge of additional UN languages.

    Required Competencies:
    Core Competencies:

    Accountability
    Communication
    Organizational Awareness
    Teamwork & Collaboration
    Commitment to Continuous Learning
    Client & Result Orientation

    Managerial Competencies

    Managing Performance
    Judgment and Decision Making
    Leadership
    Managing Resources

    Cross-Functional Competencies

    Analytical Thinking
    Negotiation and Conflict Resolution
    Political Awareness

    Eligibility: Candidates must be Kenyan nationals.
    Internal candidates: Interested current staff members should consult the Policy and Procedures on Assignments of Locally recruited Staff (PPAL). If you have questions regarding your eligibility, you may also contact the HR Unit.
    External candidates: External candidates must meet the essential minimum requirements of the position.

    Remuneration: A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, please visit the portal of the International Civil Service Commission at: http://icsc.un.org

  • Associate Resettlement Officer

    Associate Resettlement Officer

    This vacancy is opened in the context of the Junior Professional Officer (JPO) scheme sponsored by the Government of the USA and is addressed exclusively to candidates WITH THE US NATIONALITY.
    Duties and Qualifications
    ORGANIZATIONAL CONTEXT
    Kenya hosts the third largest refugee population in Africa. As of 31 December 2018, the total number of registered refugees and asylum seekers with UNHCR in Kenya stood at 471,724. The vast majority, 257,318 persons, are from Somalia followed by refugees from South Sudan (115,286), the Democratic Republic of Congo (41,305), Ethiopia (27,701) and other nationalities. Out of the 471,724 refugees and asylum seekers present in Kenya, 75,742 lives in Nairobi and the rest live in the camp.
    The Republic of Kenya has acceded to the 1951 Convention relating to the status of Refugees and its 1967 Protocol as well as the 1969 OAU Convention, and has ratified various other international instruments protecting human rights. In December 2006, Kenya enacted its first refugee legislation, the Refugees Act of 2006. Although the 1951 Convention holds a contracting State responsible for according to refugees, lawfully staying on its territory, the right to choose their place of residence and to move freely within its territory, Kenya has since the early 1990s practiced a policy of encampment which obliges the majority of refugees to remain within the confines of refugee camps. Although the Act does not indicate specifically whether refugees shall be required to reside in these designated areas, it provides for legal sanctions against those who contravene the Act by residing, without authority, outside camps in urban areas. Between 2012 and 2015 the Kenya authorities have implemented the encampment policy very strictly through implementation of two Relocation Directives¿ as well as part of the Usalama Security Operation.
    Refugees residing in urban centres, as a rule, do not receive material assistance with the exception of extremely vulnerable cases and those with protection concerns. Refugees in Kenya mainly receive UNHCR protection and assistance at the Sub-Office level in the Dadaab and Kakuma camps. The limited access refugees have to local and national economic activities, combined with a very poor resource base constitute serious constraints for refugees to attain any level of self-sufficiency, let alone local integration. The psychological effects of surviving trauma, have contributed to a protracted refugee population that is highly vulnerable. Furthermore, refugees living in urban areas are subject to arbitrary arrest and detention as their refugee certificates are not always recognized by the Kenyan authorities. On 19 December 2014 the President of Kenya signed a new Security Law, including limiting the number of refugees and asylum-seekers to 150,000, while those applying for refugee status would not be allowed to leave the camps. However, on 2 January 2015 the High Court suspended 8 key sections of the new Law, including the one related to refugees.
    The working environment in Nairobi is particularly challenging, and requires a dynamic attitude combining both sound knowledge and hands-on approach. Working hours tend to be long, and the issues dealt with are often challenging. The working environment has been further exacerbated by the government directives in December 2012 and March 2014 requiring urban refugees and asylum seekers to relocate to one of the refugee camps.The candidate of choice will need to be a professional with the ability to function under pressure and to work within an international and highly dynamic team in harmony and good spirit.
    FUNCTIONAL STATEMENT
    Accountability

    Resettlement delivery in the country is needs-based, non-discriminatory and prioritized for refugees most in need of this solution.
    UNHCR¿s resettlement policies and standards are correctly and coherently applied.
    Persons of concern are made aware of UNHCR¿s resettlement procedures and have fair and transparent access to and participation in the resettlement process.
    Fraud in the resettlement process is promptly identified and addressed.
    Resettlement targets are met.

     
    Responsibility

    Interview vulnerable refugees identified by internal and external partners, undertake necessary action to finalise the resettlement assessment.
    Review resettlement referrals by internal and external actors and resettlement assessments by Resettlement Assistants;
    Complete Resettlement Referral Forms (RRFs) to meet agreed targets in Nairobi; review RRFs from other caseworkers as required;
    Conduct resettlement related counselling for refugees and participate in outreach activities in coordination with colleagues from other protection units;
    Liaise with other functional units within UNHCR and partner agencies to ensure necessary action is taken / assessments made to finalise documentation on resettlement submissions;
    Draft BIAs for resettlement processing:
    Conduct support missions to the camps in Dadaab and Kakuma, in order to assist the colleagues in the field to meet their respective targets. Conduct resettlement interviews, counselling, prepare RRFs and perform any other task as requested by the Heads of Units.
    Stay abreast of political, legal, social and economic developments that have an impact on the protection environment.
    Assist in implementing Standard Operating Procedures (SOPs) for promoting the resettlement of persons of concern as protection tool and durable solution in the context of comprehensive solution strategies.
    Assist in the development of country resettlement strategy and annual resettlement planning exercise.
    Assist in promoting and monitoring the implementation of UNHCR¿s global resettlement policies, procedures and guidelines.
    Maintain regular contact and close cooperation with resettlement countries and partners to ensure effective resettlement delivery and adherence to adequate protection and resettlement standards.
    Participate, where appropriate, in country-level discussions with resettlement countries and partners.
    Assist in managing a process to ensure that persons of concern and partners receive up-to-date and accurate information on UNHCR¿s resettlement policies and procedures.
    Assist in the submission of up-to-date and accurate statistics, resettlement reports and needs assessments are submitted to management as required.
    Identify and recommend relevant training activities of UNHCR staff and implementing partners.
    Contribute to a communications strategy that generates support for UNHCR¿s operations from external partners.

    Authority

    Decide and prioritize resettlement interviews of persons of concern.
    Represent UNHCR¿s resettlement positions.
    Enforce compliance with, and integrity of, resettlement standard operating procedures.

    ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED.
    EDUCATION/QUALIFICATION:
    Graduate degree (equivalent of a Master¿s) in Law, International Law, International Relations, Political Sciences or related field. Undergraduate degree (equivalent of a BA/BS) or Doctorate degree (equivalent of a PhD) may also be accepted. The degree must have been obtained in an accredited institution listed under www.whed.net.
    WORK EXPERIENCE:
    With a Master’s degree, minimum 2 years of professionnal work experience relevant to the function (3 with a BA and 1 with a PhD).
    SKILLS:
    Coaching and stake-holders management; very good drafting skills.
    DESIRABLE QUALIFICATIONS & COMPETENCIES
    Experience with immigration laws and representation of asylum-seekers. Knowledge of UNHCR protection standards and RSD,
    Position Competencies
    REQUIRED COMPETENCIES, which illustrate behaviours that are essential to achieving deliverables described above, and that are critical to successful performance. All jobs require the staff to abide to the Values and Core competencies of UNHCR. Where applicable, select a maximum of six Managerial and three Cross-Functional Competencies.Code Managerial CompetenciesM001: Empowering and Building TrustM003: Judgement and Decision MakingCode Cross-Functional CompetenciesX001: Analytical ThinkingX008: Stakeholder ManagementX009: Change Capability and Adaptability
    LANGUAGE KNOWLEDGE

    Essential: English,
    Desirable: Working knowledge of another UN language

  • Economist Financial Inclusion Officer, P3, Nairobi

    Economist Financial Inclusion Officer, P3, Nairobi

    Organizational Setting and Work Relationships
    Framed by the Global Compact for Refugees (GCR) and UNHCR¿s mission to find solutions to refugee situations, strengthened cooperation with development and private sector partners is essential. The increasing number of refugees and internally displaced persons in protracted displacement situations, together with the increasing scale of irregular migration, large-scale refugee movements, and costs of responding to humanitarian situations, have placed forced displacement high on the global agenda. These elements have further driven the realization that humanitarian support must be complemented by development and private sector actors to lift displaced populations out of poverty, enable solutions, and encourage an area based approach to poverty reduction.
    Within UNHCR, the Division of Resilience and Solutions (DRS) was formed to address these challenges, in part by broadening strategic partnerships with key actors in these areas, including importantly the World Bank and other multilateral development banks and in so doing aligning approaches by Government. To support investments by development actors in area based approaches including both forcibly displaced and their hosts, requires better data and standardized information about refugees and host community households, particularly in relation to their socio-economic status or multidimensional poverty status. Accurate data on welfare conditions is also needed UNHCR and partner operational needs including cash, livelihoods, and education programming, welfare targeting and monitoring of the Sustainable Development Goals. Finally, comparable information for both refugees and host community member is a pre-requisite for measuring changes in welfare required to inform medium-term programming with development partners and national governments. DRS together with the World Bank Poverty Global Practice supported by the UNHCR World Bank Joint Data Center manage the partnership and play the global coordination role for the institution in working with National Statistics Offices to include forcibly displaced into National Poverty Assessments.
    The Economist will contribute to the Global Compact for Refugees (GCR) objectives 1 and 2- Ease the pressures on host countries and Enhance refugee self-reliance. Concretely the Economist will contribute to the indicators measuring the success of the Global Compact for Refugees and particularly the Proportion of refugees living below the national poverty line in the host country. Depending on where the Economist is based the reporting lines will differ. If the Economist is based in Headquarters it will map to the DRS Partnership Analytics Research and Knowledge (PARK) section. If the Economist is based in a country or regional office, the Economist will report to either the Representative or Deputy Representative Programme, or in some cases Head of Sub-Office or Senior Operations Officer. In all cases a dotted line will be to DRS PARK for technical functional clearance of candidates and for technical oversight of economics products. The Economist will work closely with Programme and Protection colleagues in addition to Senior Management in the operation as well as Bureaux and technical unit key external stakeholders and development agencies, including the World Bank, government agencies, national statistical agencies, and other operational partners.¿All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
    Duties
    Project Management

    Lead the design and implementation of assessments and other data-driven products related to the socio-economic welfare of refugees, forcibly displaced persons and host communities, wherever possible through coordination with the National Bureau of Statistics and World Bank Country Economist in inclusion of forcibly displaced into National Poverty Assessment.
    Successfully manage all partnerships and activities in the collection of comparable socio-economic (poverty) data on forcibly displaced
    Contribute to defining and promoting a vision for the use of socio-economic data, particularly in planning, programming and advocacy at the country, regional and headquarters levels.
    Maintain a strong understanding of the state of literature on poverty analysis for forcibly displaced.
    Manage data collection activities, as appropriate. This may take place at all stages of data collection (preparation, survey design, sampling, onsite data collection oversight and supervision and quality assurance, data analysis and report writing).
    Conduct data analysis using econometric programs (R, Stata).

    Data Collection and Analysis

    Consolidate raw primary and secondary datasets into final datasets to be used for analysis, as needed. This will involve creating and merging various sources of data and may require programming matching algorithms, linking up with field staff for additional information, and performing manual matching.
    Clean all datasets and create all necessary indicators. Work with the research team to design a thorough plan for data analysis and carry out the coding to perform this analysis. Common analytical tasks include production of descriptive statistics and regression analysis for various outputs such as briefs, presentations and academic papers.
    For any field survey, assist in programming the instrument and developing protocols to ensure high quality data.
    Properly prepare and document relevant datasets for archiving on the UNHCR Microdata Library.
    Lead the preparation of research papers including formatting and creating tables, graphs, and related analysis.
    Engage with country operation, partners and government, as appropriate, in the design and implementation of data collection and research projects.

    Coordination

    Ensure good communication and coordination among members of the country team, Governments, researchers and partners, serving as a link between these parties.
    Lead drafting and writing of presentations, analytical reports and research and policy briefs.
    Participate in official missions and deliver capacity building and training activities for partners and governments.
    Identify research opportunities and contribute to proposals for research partnerships and funding.
    Reflect UNHCR’s positions on policy, advocacy and programming issues as they relate to the protection, resilience and solutions of refugees with medium-term economic and social development programmes.
    Represent UNHCR in negotiations and meetings relating to socio-economic profiling of forcibly displaced and wider partners research in country.

    Represent UNHCR in technical capacity with external actors.

    Perform other related duties as required.

    Minimum Qualifications
    Education & Professional Work ExperienceYears of Experience / Degree LevelFor P3/NOC – 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree
    Field(s) of Education
    Economics Statistics(Field(s) of Education marked with an asterisk* are essential)
    Certificates and/or LicensesNot specified
    (Certificates and Licenses marked with an asterisk* are essential)
    Relevant Job Experience
    Essential:

    At least six (6) years of demonstrated experience in economics, analysing data and conducting research.
    Familiarity with processes of the World Bank, the African Development Bank or other international financial institutions, bilateral development agencies or research institutions.

    Desirable:

    Familiarity with displacement and development issues.
    Experience of working with the private sector.
    Experience working in applied development economics.
    Experience in poverty modelling.
    Experience leading primary data collection effort and data analysis.
    Experience of working with synergies between the humanitarian-development nexus.
    Demonstrated skills and experience with measuring welfare through socio-economic profiling.
    Demonstrated experience with analysis of large datasets.
    Demonstrated expertise in utilization of relevant statistical software (R, Stata).
    Ability to work independently with limited supervision and deliver high quality products
    Demonstrated ability to think creatively, and to explore, harness and translate innovative concepts into relevant practical approaches for programming, policy, and advocacy purposes.
    Demonstrated ability to think creatively, and to explore, harness and translate innovative concepts into relevant practical approaches for programming, policy, and advocacy purposes.

    Functional Skills

    MS-Drafting, Documentation, Data Presentation
    MS-Networking
    MG-Project Management
    IT-Statistical software (eg. SPSS, Stata, CSPRO, etc.)
    MS-Statistics Analysis
    MS-Data Collection and Analysis
    (Functional Skills marked with an asterisk* are essential)

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  • Resettlement and Complementary Pathways Officer

    Resettlement and Complementary Pathways Officer

    Organizational Setting and Work Relationships
    The position for Resettlement and Complementary Pathways Officer may be based in Country Operations, Regional Bureaux or Headquarters.
    The incumbent’s primary role is to support resettlement and complementary pathways activities in his/her Area of Responsibility (AOR) through identification of needs, submission of cases, monitoring and enforcing procedural compliance, integrity and quality of case submissions, and ensure progress against targets. He/she contributes to comprehensive protection and solutions strategies and needs to make resettlement both strategic as well as responsive to the needs of people of concern to UNHCR
    The role may also involve managerial responsibilities in supervising staff and affiliate workforce. The incumbent works in close coordination with the Resettlement and Complementary Pathways Service in the Division of International Protection in Headquarters, and protection teams in Bureaux and country operations.
    All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.
    Duties

    Identify, interview, assess resettlement and complementary pathways needs, and process cases identified for resettlement and complementary pathways following established procedures; provide counselling to individuals.
    Monitor activities for resettlement and complementary pathways, as applicable, to ensure progress against targets, transparency and efficiency in case submissions and appropriate follow-up with resettlement countries and other key stakeholders.
    Review and provide timely feedback and guidance on resettlement submissions prepared in the country office/ by country offices to harmonize quality and consistency of resettlement delivery.
    Manage a process to ensure that persons of concern and partners receive up-to-date and accurate information on UNHCR’s resettlement and complementary pathways policies and procedures.
    Promote and monitor the implementation of UNHCR’s global resettlement and complementary pathways policies, procedures and guidelines in the AOR.
    Provide guidance and advice on policies, protection standards and procedures for resettlement and complementary pathways.
    Ensure Standard Operating Procedures for identification of cases for resettlement and resettlement case management are in place and in line with UNHCR Global Standards.
    Promote and contribute to measures that enhance the prevention, detection and response to fraud committed by persons of concern generally and in resettlement and complementary pathways in particular.
    Maintain regular contact and close cooperation with resettlement countries and partners to ensure effective delivery of resettlement and complementary pathways; and adherence to adequate protection standards.
    Guide and support government officials and partners undertaking missions related to resettlement and complementary pathways.
    Assist selection missions by resettlement countries to the region/country operations. ;
    Stay abreast and analyse the implication of political, legal, social and economic developments in the AOR and recommend policy / strategic approaches to further UNHCR objectives with respect to resettlement and complementary pathways. ;
    Contribute to the development and enhancement of policy and guidelines for resettlement and complementary pathways practices. ;
    Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement and complementary pathways process; comply with UNHCR policy and guidelines on HIV/AIDS. ;
    Promote and put in place mechanisms for preventing fraud in resettlement and complementary pathways activities to maintain the integrity of the resettlement and complementary pathways process in the AOR. ;
    Assist in the production of up-to-date and accurate statistics, analytical reports on resettlement and complementary pathways, updates and briefing notes, including with regard to the trends, the country/ region¿s performance in meeting resettlement targets, challenges and responses.
    Ensure that resettlement and complementary pathways activities are reflected in the country operations plans, the protection and solutions strategies in line with the regional strategy.
    Contribute to comprehensive protection and solutions strategies in the country operation or region.
    Perform other related duties as required.

    Minimum Qualifications
    Years of Experience / Degree Level
    For P3/NOC 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree
    Field(s) of Education

    Political Science;
    Social Sciences;
    International Law;
    Law;
    International Public Law;
    International Refugee Law;
    International Human Rights Law;
    Refugee and Forced Migration International Relations; or other relevant field. (Field(s) of Education marked with an asterisk* are essential)

    Certificates and/or Licenses
    Protection Learning Programme; RSDResettlement Learning Programme; MLP; (Certificates and Licenses marked with an asterisk* are essential)
    Relevant Job Experience
    Essential:

    At least 6 years ( 5 years with Graduate degree) of professional work experience relevant to refugee protection work, of which 2 years in an international capacity.
    Demonstrated experience in casework or case management, preferably in a refugee or immigration context.

    Desirable:

    Sound understanding and ability to implement UNHCR’s policy and global strategic priorities, such as AGDM, IDP, Statelessness, and HIV/AIDS, in the area of responsibility at appropriate level.
    Knowledge of and experience with Complementary Pathways programmes.
    Diverse field experience.
    Experience working in a multi-cultural environment. Knowledge of additional UN languages.

    Functional Skills

    PR-Resettlement/Repatriation/Voluntary Repatriation
    PR-Resettlement Anti-Fraud Policy and Procedures
    PR-Experience in Operations facing mixed migratory movements
    IT-Information Technology (Practices/Processes)
    DM-Database Management (Functional Skills marked with an asterisk* are essential)

    Language Requirements
    For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

  • Associate Digital Fundraising Officer, P2, Nairobi Senior Evaluation Officer – Operations, P4, Nairobi Senior Development Officer, P4,

    Associate Digital Fundraising Officer, P2, Nairobi Senior Evaluation Officer – Operations, P4, Nairobi Senior Development Officer, P4,

    Organizational Setting and Work Relationships
    Private Sector Partnerships (PSP) Africa is building up their digital fundraising in key markets within the region. After having established a strong regional advocacy and engagement campaign (LuQuLuQu), PSP Africa is now building up its digital fundraising and supporter-to-donor conversion activities, in order to meet ambitious long-term fundraising targets. PSP Africa will continue to test and optimize digital donor acquisition in key markets, test new multi-channel marketing approaches, and engage in remote market fundraising through digital channels. Each of these areas will require the oversight and direction of a strong digital marketer.This role of Associate Digital Fundraising Officer is to work with the digital fundraising team to effectively manage all activities related to digital acquisition, online fundraising and donor development. It exists to drive PSP Africa¿s digital marketing and fundraising campaigns and to oversee all aspects of digital engagement and supporter conversion in the region. The successful candidate will be responsible for ensuring regional digital fundraising targets and other digital engagement Key Performance Indicators (KPIs) such as long-term Return on Investment (ROI) and effective Certified Public Accountants (CPAs) are effectively met. The Associate Digital Fundraising Officer will work with the Digital Marketing Officer, to manage the regional digital media agency to ensure paid media targets are effectively met, and ensure that digital acquisition activities are tracked, measured and optimized, as required, to meet ambitious fundraising and ROI goals. S/he will also be required to work with the Digital Marketing Officer on the multi-channel marketing approach (including two-step conversion) and to work with suppliers as needed to ensure this is effectively executed. Finally, s/he will also work with the Digital Marketing Officer, to test and optimize remote digital marketing approaches in new markets and manage remote digital donor acquisition, cultivation and development activities.Together with the Digital Fundraising Officer, s/he will be responsible for ensuring that, the right digital marketing strategy, capacity and tools are in place to generate strong donor response online to increase income and engagement regionally. S/he is expected to have an excellent grasp of key digital marketing channels (including paid search, social media ads, programmatic, native etc.) and understand their value and role in engaging and converting leads and donors. S/he must also have a holistic grasp of all digital and mobile platforms and how to best optimize them for donor acquisition and fundraising development. Finally, s/he must understand digital¿s role in a multi-channel environment and be confident in effectively executing lead generation and conversion techniques for fundraising.S/he is expected to liaise with core stakeholders including the Regional Management team, HQ digital support units, and PSP and communications colleagues in the region, as well as external suppliers including digital media agencies and digital development teams.
    Duties

    Manage PSP Africa¿s digital fundraising and donor development programs. This includes overseeing and optimizing all aspects of digital, fundraising and marketing including paid media approaches, lead generation and conversion campaigns, and digital supporter retention and development activities (including email and SMS marketing). It also involves monitoring and reporting on key digital KPIs and developing new testing strategies and optimization mechanisms to ensure effective growth and ROI from digital fundraising activities.
    Contribute to the development of the strategy and execution of digital marketing in key regions. Coordinate the set-up of digital marketing tests (including set up of infrastructure and tagging), manage and optimize paid media activities, monitor fundraising results and optimize paid marketing activities, and develop follow up donor journeys and e-appeals.
    Support the development and implementation of the multi-channel lead generation and conversion strategies to convert non-financial supporters into donors. Use paid digital media, mobile money, SMS, email and other digital channels and techniques effectively to convert and retain new donors.
    Ensure digital fundraising opportunities are effectively capitalized during emergencies and key media moments.
    Support the Digital Fundraising Officer in the region to manage the relationship with the regional digital media agency and feedback on digital media plans and campaign reports to ensure that digital acquisition targets are being effectively met.
    Support with the development and coordination of regional digital campaigns and initiatives for lead generation and donor acquisition.
    Follow and identify digital trends and tools that can impact UNHCR’s digital engagement approach in Africa.
    Coordinate support from HQ digital units, and engage key stakeholders in the region (such as communications colleagues, regional office staff etc.) as required for the benefit of the digital fundraising program.
    Support the development of the annual plans and investment applications for digital marketing activities.
    Monitor digital fundraising channel budgets and income, and ensure that digital budgets are being used effectively to meet long and short term fundraising KPIs. Ensure accurate reporting and monitoring.
    Produce internal reporting related to digital, including quarterly fundraising reports.
    Perform other related duties as required.

    Minimum Qualifications
    Education & Professional Work ExperienceYears of Experience / Degree LevelFor P2/NOB – 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree
    Field(s) of Education
    Marketing; E-Commerce; Business Administration; Computer Science;Communications; or other relevant field.(Field(s) of Education marked with an asterisk* are essential)
    Certificates and/or LicensesNot specified
    Relevant Job ExperienceEssential:

    Relevant work experience in performance-driven digital marketing or digital fundraising.
    Proven work experience with using paid digital media channels including programmatic, search, social to raise funds, build a customer database and increase lifetime value.
    Experience with developing digital and social media campaign strategies and marketing plans for the purposes of donor acquisition and development.
    Strong knowledge of all key digital channels and their roles in donor engagement, conversion and development;
    Experience in running lead generation and conversion campaigns.
    In-depth understanding of media buying and digital acquisition including working with media agencies and critiquing plans and reports.
    Strong knowledge of web analytics platforms such as Google Analytics 360; ideally have held/hold a Google Analytics Individual Qualification Certification.
    Vast knowledge of digital measurement metrics, and experience with producing performance reports for senior stakeholders;
    Experience in developing and critiquing media plans and campaign reporting, and using data to improve fundraising performance.
    In-depth understanding of e-commerce and conversion methodologies.
    Strong experience with using email, SMS and other digital communications methods to increase loyalty and funds raised from existing donors.

    Desirable:

    Experience working with content management systems, e-commerce portals and payment gateways such as WorldPay, Stripe and PayPal an asset.
    Experience working in a regional digital marketing role and running remote digital marketing programs an asset.
    Ability to work in a fast paced environment.
    Professional experience within the not-for-profit sector, UN agencies or international institutions is an asset.
    Strong ability to analyze figures and make decisions based on data and analysis.
    Strong knowledge of digital fundraising and campaign management metrics.
    Ability to work in a structure with a variety of stakeholders.
    Proven ability to deal with multiple tasks in a courteous and service oriented manner in a demanding working condition that often functions on short-term deadlines.
    Availability to travel within the region.

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