Website: Website http://www.uber.com

Account Manager, Grocery and Retail Kenya

This role is a rare opportunity to support the growth of Grocery and Retail with a strong sense of ownership. This role calls for a rare combination of operational mindset, savvy number-crunching, and outstanding relationship management. You should thrive in an all hands on deck” environment, love solving problems, thrive in startup culture, and above all be passionate about our partners.

What You’ll Do

Develop a winning strategy: You will be in charge of working on the merchant account management strategy in Kenya with a specific focus on Grocery and Retail operations. One of the questions you will be looking to answer is how do we maximize the impact of our account management team across a number of strategic merchants in grocery & retail.
Build meaningful relationships with partners: Deliver exceptional growth and experience to our Grocery & Retail merchants. You will work with your team to build joint business plans, solve operational problems, and advance partner priorities.
Build and implement processes: Use your analytical ability combined with operational rigor and project management skills to build processes that your team can use to drive forward partnership critical metrics.
Partner with internal teams: Work closely with stakeholders in the Merchant Operations, Enterprise Operations, Community Operations and Marketing teams particularly to deliver the best service and value to restaurant partners.
Drive our business performance by focusing on improving the experience for restaurants and retail partners using our platform
Ensure we have the best restaurant and retail offering and optimize their operational performance
Product Adoption (Ads, offers…)
Foster deep relationships with top restaurant and retail partners, identifying and acting on opportunities to take their delivery business to the next level
Drive on-the-ground knowledge and context about the country you operate into the wider UberEats team
Tackle or escalate complex operational issues for timely resolution for our top restaurant partners
Act as an ambassador of Uber Eats mission, brand, and product

What You’ll Need

Bachelor’s degree or equivalent in business, marketing, or a related field. Master’s Degree a plus
At least 1-2 years of professional experience in Account Management, Business Development, Marketing, Operations, or similar
Passionate about working with top merchants and building a business together
Highly autonomous – able to work with minimal oversight
Outstanding listening, communication, and organizational skills
Data-driven decision-making mentality and sound commercial judgment. Experience working with Google Sheets/Excel
High adaptability to change and ability to execute quickly
Strong communication and interpersonal skills
Project management and analytical skills

Apply via :

www.uber.com

November 5, 2024
Marketplace Operations Associate, Uber Eats

About the Role:

As a Marketplace Operations Associate, you will have the unique opportunity to shape and drive business growth at Uber Eats Kenya and broadly for the SSA region, one of the fastest growing, strategically important and competitive markets!
You will require a combination of analytical skills, an operational mindset and the interpersonal and leadership skills to manage key cross functional stakeholders, who, together with you, will be responsible for using data-driven insights and marketplace levers to sustainably and systematically drive towards a balanced, reliable and efficient marketplace.
You will look into challenging business problems related to marketplace dynamics, pricing innovations, marketplace efficiency and marketplace governance, and engage with stakeholders both locally and regionally to constantly experiment and implement products that fit Kenya’s needs and also improve and balance metrics on all three sides of the marketplace.
This is a business critical role that will report to the General Manager of Uber Eats Kenya with a dotted line into the Head of Operations, SSA and you will work closely with the Delivery Partner Operations teams to ensure a healthy supply balance and efficient marketplace.

What You’ll Do:

Deliver impact for the business by efficiently coordinating all sides of the marketplace
Use analytical tools, market intelligence and data to investigate, solve and remediate multi-faceted business problems.
Drive continuous improvement by leveraging data from the platform and operational insights to identify, surface, execute and follow-through on new processes or optimize existing processes to adaptively keep the marketplace as balanced, reliable and efficient as possible.
Communicate regularly and share marketplace intelligence and insights to functional leads and other stakeholders productively influence business decisions for other teams.
Manage a portfolio of key projects and work cross functionally with multiple stakeholders e.g. Product Ops, Operations, City Ops, Community Ops, Legal, Tax to test, implement and roll-out products and changes in the marketplace.

What You’ll Need:

A cooperative and collaborative team player that is also willing to roll up your sleeves to do the day-to-day work.
Track record in engaging and influencing cross-functional teams in complex stakeholder management in a variety of functions.
Flexible and comfortable in dealing with uncertainty.
Have a data-driven, analytical mindset with the ability to balance detail and accuracy with quick execution.
Skills in SQL, Python and/or data modelling would be a huge plus
Analytical skillset with strong business acumen to deliver data driven insights and recommendations
Strong stakeholder management to influence action and drive for continuous improvement
Strong project management/coordination skills to manage key projects and work cross functionally

Apply via :

www.uber.com

November 2, 2024
Enterprise Account Manager

What you’ll do:

Develop a winning strategy: You will be in charge of shaping the Strategic Enterprise strategy in Kenya. One of the questions you will be looking to answer is how do we maximize the impact of our account management team across a number of strategic merchants.
Build meaningful relationships with partners: Deliver exceptional growth and experience to our Enterprise merchants. You will work with your team to build joint business plans, solve operational problems, and advance partner priorities.
Build and implement processes: Use your analytical ability combined with operational rigor and project management skills to build processes that your team can use to drive forward partnership critical metrics.
Partner with internal teams: Work closely with stakeholders in the Restaurant Operations, Enterprise Operations, Community Operations and Marketing teams particularly to deliver the best service and value to restaurant partners.
Drive our business performance by focusing on improving the experience for restaurants and retail partners using our platform
Ensure we have the best restaurant and retail offering and optimize their operational performance
Product Adoption (Ads, offers…)
Foster deep relationships with top restaurant and retail partners, identifying and acting on opportunities to take their delivery business to the next level

What you need:

Bachelor’s degree or equivalent in business, marketing, or a related field. Master’s Degree a plus
At least 1 year of professional experience in Account Management, Business Development, Marketing, Operations, or similar
Passionate about working with top restaurants and building a business together
Highly autonomous – able to work with minimal oversight
Outstanding listening, communication, and organizational skills
Data-driven decision-making mentality and sound commercial judgment. Experience working with Google Sheets/Excel
High adaptability to change and ability to execute quickly
Strong communication and interpersonal skills
Project management and analytical skills

Apply via :

www.uber.com

October 29, 2024
Strategy & Planning Associate, SSA Competition

About The Role

The MEA Strategy & Planning team works hand-in-hand with the operations team to deliver against our ambitious growth plans. The team owns the region’s most critical initiatives and runs cross-cutting programs.

Competition is one of our biggest challenges in the SSA region, and we’re looking for someone who can not only lead the strategy for the region but who also has the operational and collaboration skills to work with our operational teams to execute on our competitive response strategies. You will require a strategic outlook, strong partnering skills as well as a validated ability to work on complex projects across multiple functions and countries.

This is a meaningful role, as you will be in charge of identifying competitive moves that could impact our positioning in the market, as well as working on our response and overseeing execution, and scaling standard methodology across the region. Moreover, as part of the broader MEA S&P team, this role will be encouraged to partner with leadership on key strategic priorities and projects across SSA.

What You’ll Do

Capture Intelligence – lead our regional competitive and business intelligence processes to ensure the accuracy of our data and track our competitors’ key moves in the region
Generate Insights – use competitive intel & insights to help lay the foundation for and influence our strategy across the business (e.g. product, safety)
Build Competition Strategy – in conjunction with teams regionally and globally, flesh out the SSA competition strategy, prioritize the key response areas and set measurable critical metrics for completing your goals
Collaborate – coordinate with Policy, Business Development, Legal, Customer Experience, Marketing and other cross-functions as well as external teams to launch our competitive response and other key initiatives across SSA
Lead performance – lay the foundations for handling the performance of initiatives and reporting performance to senior leadership to enable decision making
Advocate – get strategic agreement for initiatives, as well as be the voice of the business to ensure continued alignment and prioritization with global teams

What You Need

A minimum of 3 years experience in a strategy/operations/consulting/analytical role
Experience working in the Sub Saharan Africa region
Strong communication and collaboration skills – good at working with diverse teams and building solutions
Strong project management skills experience with proven record of owning and leading initiatives and projects
Analytical rigor – experience dealing with complex data sets, deriving insights and checking against what you see in the real-world
Strategic approach – comfortable in the detail, but also able to see the bigger picture and pivot strategically
Strong stakeholder management skills with the ability to navigate in a matrix organisation

Apply via :

www.uber.com

October 28, 2024
Account Coordinator, Uber Eats Kenya

About the Role
The Kenya Eats team mission in 2022 will be to grow profitably. To that affect we are working on topline order and GB growth. This candidate could help us grow orders by improving selection on the app.
Uber Eats’ path to success is a result of a hyper local presence, involving both our restaurant and retail partners and courier partners. The Account Coordinator embodies this strategy by driving the growth of specific cities and areas, with a focus on driving the best selection of merchants & experience of the marketplace.
This role is a rare opportunity to support the growth of Uber Eats with a strong sense of ownership. This role calls for a rare combination of operational mindset, savvy number-crunching, and outstanding relationship management. You should thrive in an “all hands on deck” environment, love solving problems, thrive in startup culture, and above all be passionate about our restaurant partners.
What you’ll do:

Drive our business performance by focusing on improving the experience for restaurants and retail partners using our platform
Ensure we have the best restaurant and retail offering and optimize their operational performance
Product Adoption (Ads, offers…)
Foster deep relationships with top restaurant and retail partners, identifying and acting on opportunities to take their delivery business to the next level
Drive on-the-ground knowledge and context about the country you operate into the wider Uber Eats team
Tackle or escalate complex operational issues for timely resolution for our top restaurant and retail partners
Act as an ambassador of Uber Eats mission, brand, and product

What you need:

Bachelor’s degree or equivalent in business, marketing, or a related field. Master’s Degree a plus
At least 1 year of professional experience in Account Management, Business Development, Marketing, Operations, or similar
Passionate about working with top restaurants and building a business together
Highly autonomous – able to work with minimal oversight
Outstanding listening, communication, and organizational skills
Data-driven decision-making mentality and sound commercial judgment. Experience working with Google Sheets/Excel
High adaptability to change and ability to execute quickly
Strong communication and interpersonal skills
Project management and analytical skills

At Uber, we ignite opportunity by setting the world in motion. We seek big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. Should you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together!
If you have a disability or special need that requires accommodation, please let us know.

Apply via :

www.uber.com

October 28, 2024
Account Executive

About The Role
Uber for Business has rapidly expanded and is positioned to be the next growth engine for Uber. We are looking for highly motivated and self-driven individuals, with a clear passion (and resourcefulness) for growing strategic partnerships for Uber. The Account Executives who own a vertical on this team will be responsible for developing the full strategy in their assigned vertical
What You’ll Do

Drive partnerships and sales of the Uber for Business platform, services, and solutions to target prospect companies through strategic conversations at all levels within these organizations
Prepare a go-to market plan and sales strategy; prospect potential clients and conduct rigorous follow-ups to close deals
Implement and launch Uber for Business with clients and ensure strong and consistent ridership
Conduct needs analysis to uncover cross-selling opportunities
Plan and execute sales strategy and provide consistent and accurate forward-looking analysis
Probe for objections, remove obstacles, and eliminate barriers to gain commitment
Maintain the customer relationship and grow the business
Work with customers (new and prospective) to pilot new feature roll outs
Participate in periodic team reviews and updates on business progress, best practice sharing etc.
Create documents like process playbooks, performance trackers etc.

Basic Qualifications
What the Candidate Will Need

At least 3 years of new business development, consulting, B2B or technology sales experience
English language proficiency
Bachelor’s degree required

Preferred Qualifications

Sincere, meticulous, adaptable, and dedicated team-player who gets energy from building businesses
You’re a self-starter and take initiative to seize opportunities: The Uber for Business team is evolving every day and requires highly motivated independent individual who will be responsible for all aspects of business in their market
Demonstrated ability to prioritize selling activities and follow through in a timely fashion
Ability to negotiate pricing with a focus on retaining value
Experience with Salesforce

Apply via :

www.uber.com

October 28, 2024
Strategic Sales Representative

About the Role
The Kenya UberEats team’s mission in 2022 will be to grow profitably. To achieve that we are working on topline order and GB growth. This person will help us grow orders by improving selection on our app!
What You’ll Do

Handle inbound leads and generate new leads to sell Uber Eats to restaurants/retailers and secure them on our platform, supporting the onboarding and improving their value proposition to the app e.g. generating restaurant-led promotions/offers;
Strategically prioritizing key restaurant/retailers i.e. develop selection criteria and prioritize effort on the biggest potential movers of top-line growth;
Support new vertical growth by securing and onboarding key retail partners;
Manage contract negotiations aimed at establishing the foundation of a strong working relationship with our restaurant partners, including sustainable economics for both parties.

What you’ll need:

Minimum 2-years experience in Client management, sales, or business development;
Negotiation – posit the Uber Eats position vs. the stakeholders and find a common ground. Experience negotiating with a difficult client/context and getting a positive outcome;
Teamwork – being team-oriented. A lot of dependencies within this role on other members of Uber Eats Kenya and the broader organization. Ability to communicate progress/status effectively;
Goal-Oriented – Setting goals and adhering to them – previous experience in executional excellence in a project context;
Sales experience – converting and onboarding customers;
Problem-solving – thought development on initiatives to unlock the difficult situation.

Apply via :

www.uber.com

October 28, 2024
General Manager, Uber Eats Kenya Uber

About The Role

Uber Eats delivers the best of your city right when you want it. Our curated menus feature dishes from the local spots and the ones you’ve always loved and wanted to try. It’s the same cashless payment as an Uber ride. So just tap the app, get your food delivered right to your doorstep and enjoy!

As the Country Manager for Uber Eats in Kenya, this will be a unique opportunity to scale and develop our food platform in this exciting emerging market. This is an exciting business side startup role, and you will work with the Eats operations teams along with headquarters-based engineering, product, and process teams. This role will have direct responsibility for the growth of the Uber Eats business.

What You’ll Do

Work with the Uber Eats SSA team, Product team, and Engineering to communicate product and process needs to deliver the business in Kenya
Initiate creative local marketing strategies and user growth campaigns targeted both at the consumer and the restaurant partners
Build the business from ground up: Be on site at different restaurants handling logistics and transport, helping restaurants optimize their supply chain and connecting their business with Uber’s
Run experiments: We’re looking for people who are curious and passionate about solving problems! As a startup within a startup, there will be many interesting challenges ahead
Engage with local regulatory and political stakeholders within the food delivery ecosystem
Scale Uber Eats whilst balancing the growth and profitability
The GM will need to develop a future of food vision in Kenya and East Africa

What You’ll Need

Minimum 7 years experience in business management experience in operations, strategy, technology, business development or a similar area – P&L ownership is a plus
Master’s degree in science/engineering, economics, finance, management, social sciences, law or similar field
In depth knowledge of the Kenyan market place and relevant experience in consumer service marketing is an added advantage
Data-driven decision mentality and sound business judgement. Understand what drives value for each group in our marketplace and can make sensible commercial decisions to reflect this
Advanced Excel skills and effective project management with experience delivering a wide-range of projects
Stellar relationship building skills and the ability to make thoughtful partnerships happen from negotiation to execution
Experience managing a team is a plus, with willingness to invest in the coaching and development of your team members
A passion for Uber Eats and growing the brand

Apply via :

www.uber.com

October 28, 2024
Sales Representative

About the Role
The Kenya UberEats team’s mission in 2022 will be to grow profitably. To achieve that we are working on topline order and GB growth. This person will help us grow orders by improving selection on our app!
What You’ll Do:

Handle inbound leads and generate new leads to sell Uber Eats to restaurants/retailers and secure them on our platform, supporting the onboarding and improving their value proposition to the app e.g. generating restaurant-led promotions/offers;
Strategically prioritizing key restaurant/retailers i.e. develop selection criteria and prioritize effort on the biggest potential movers of top-line growth;
Support new vertical growth by securing and onboarding key retail partners;
Manage contract negotiations aimed at establishing the foundation of a strong working relationship with our restaurant partners, including sustainable economics for both parties.

What you’ll need:

Minimum 1-year experience in Client management, sales, or business development;
Negotiation – posit the Uber Eats position vs. the stakeholders and find a common ground. Experience negotiating with a difficult client/context and getting a positive outcome;
Teamwork – being team-oriented. A lot of dependencies within this role on other members of Uber Eats Kenya and the broader organization. Ability to communicate progress/status effectively;
Goal-Oriented – Setting goals and adhering to them – previous experience in executional excellence in a project context;
Sales experience – converting and onboarding customers;
Problem-solving – thought development on initiatives to unlock the difficult situation.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Apply via :

www.uber.com

October 28, 2024
Sales Executive

One of our clients, an automotive multinational company with a network of offices and subsidiaries spanning across Africa is looking for a Sales Executive.
Role outline

Maps markets and identifies customers/ segments
Develops corporate and retail customers; monitors key activities leading to an overall increase in customer satisfaction for the Brand
Develops and executes promotional requirements
Creates client brand awareness in the market of jurisdiction
Follows up with customers through mails and phone contacts to achieve set sales targets
Penetrates new markets and business opportunities for the brand
Provides market intelligence to the Line Manager and closes deals in the earliest possible time
Ensures customer satisfaction and comfort with the product
Attends trade exhibitions, conferences and submits reports in a timely manner

Candidate Requirements

Sales, Marketing, or relevant field
5 experience in the Auto Industry- Commercial Vehicles
Experience preferable in AUTO commercial vehicle sales
Understanding of Auto Industry business is essential
Excellent communication and negotiation IT literate
Customer focused and team player
Proof of previous sales success desirable
Driving skills with a valid driver’s license

Please send your CV to info@uberafricasolutions.com, mentioning the job position on the subject of the email.

Apply via :

info@uberafricasolutions.com

October 28, 2024