Website: Website http://www.turaco.insure
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Product Manager
Key Roles & Responsibilities Evaluating business processes, anticipating technology requirements, uncovering areas for improvement, and developing and implementing solutions. Lead backlog clean-up if any, features triage and prioritization sessions. Cross-functional coordination; you will link the tech team to other functions and will coordinate product requests. Writing user stories, converting user feedback into feature development scopes.…
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Software Engineer
Your mission: The Software Engineer will play a critical role in helping our build our technological future as we strive to improve internal processes and better serve our customers and partners. The role sits within our “Service Center” team, supporting the operations and growth of multiple country offices. The Software Engineer will work with the…
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Call Centre Manager
Position Summary: Turaco is looking for a skilled Call Centre Manager (CCM) to work with the Nairobi office. The CCM will report to the General Manager and will lead a growing call centre team to enhance performance, improve service quality, and cost-effectiveness. The CCM will establish and track team daily objectives, conduct effective resource planning…