Website: Website http://www.turaco.insure
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Business Intelligence Analyst Senior Finance Associate – Kenya
About the role The Business Intelligence Analyst (BI Analyst) will play a critical role in helping our team collect, analyze, and action data to improve our operational efficiency and customer experience. They will sit within our Service Center team, supporting the operations and growth of multiple country offices. Working with the insurance operations, Customer Operations,…
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Contact Center Associate – Kenya
About the role This role is the direct contact between Turaco and its customers. The Contact Center associate will speak with customers over the phone to explain insurance products, benefits, and payment methods to customers. The Contact Center associate will also upsell and cross-sell other products that are useful to the customer. Roles and responsibilities…
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Commercial Manager Contact Center Associate – Kenya Business Intelligence Lead Actuarial Associate
About the Role Reporting to the Global Head of Commercial and working closely with General Managers and the Marketing and Customer Experience teams, the role holder will maintain a partnership pipeline, choreograph partnership/product launches, and iterate customer journeys. Key Roles and Responsibilities Commercial Operations Continuously pulse-checking all partnerships to ensure existing customer journeys and products…
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Security & Quality Assurance Engineer Senior Software Engineer
About the Role We are seeking a skilled Security Quality Assurance Engineer to join our team. The successful candidate will be responsible for ensuring that our software is secure and free from vulnerabilities. You will work closely with our Software Engineers and Product Manager to identify and mitigate security risks throughout the software development life…
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Graphic Design Lead
About the Role We are looking for a creative graphic designer to join our growing Marketing & Customer Experience team. This is an exciting opportunity to help us build our brand identity with visual storytelling that engages and inspires our audience. We are looking for a skilled professional who can take conceptual ideas and create…
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Senior Community Associate
About the Role: We are experiencing immense growth in all facets of the business, including our team, which has necessitated us moving to a bigger and better office facility to serve the team’s needs better. We have taken up an amazing property in Westlands and will be joined by like-minded organizations to build a community.…
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General Manager
Key Roles & Responsibilities Culture: create a business and develop a team that is full of people who believe in our vision and values. People who are ambitious and are committed to caring for and protecting everyone who needs protection in Kenya. People who do the right thing and have fun doing it. P&L: own the…
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Call Center Associate
About the role The Call Center Associate will report to the call center team leader/captain. This role is the direct contact between Turaco and its customers. The call center associate will speak with customers over the phone to explain insurance products, benefits, and payment methods to customers. The call center associate will also upsell and…
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Senior Marketing Manager
About the role Operating in a key role, the Senior Marketing Manager, will report to the Head of Growth, and work closely with other members of Turaco’s global leadership team. The Senior Marketing Manager is a seasoned marketing strategist providing direction on enhancing Turaco’s brand presence and driving marketing strategies. The Senior Marketing Manager will…
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Product Manager
Key Roles & Responsibilities Evaluating business processes, anticipating technology requirements, uncovering areas for improvement, and developing and implementing solutions. Lead backlog clean-up if any, features triage and prioritization sessions. Cross-functional coordination; you will link the tech team to other functions and will coordinate product requests. Writing user stories, converting user feedback into feature development scopes.…