Website: Website http://www.spenn.com
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KYC Agent
Position Overview We’re looking for a KYC Agent to sit within our team at our Nairobi-based office. We’ve hired some of the most talented developers and designers that the world of tech has to offer, and we’re keen to showcase their talent to the world – and that’s where you come in. We are looking…
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Customer Support Team Lead
Responsibilities Adopt, adapt and improve customer service procedures and handbooks, according to the local market. Develop communication channels and procedures for escalation with overseas technical support. Develop and manage a team of highly trained CS staff for eventual 24×7 operations. Maintain a high level of customer satisfaction in all general inquiries, account status, and technical…
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Social Media Marketer
Responsibilities for the Social Media Marketer Job Manage social media marketing campaigns on a daily basis Formulate a comprehensive market analysis to ascertain trends, current/future opportunities. Create and execute a social media strategy based on the selected platform, competitor analysis, and target audience. Design and publish daily content (original information) that connects and involves the…