Job Purpose: Leads organizational effectiveness activities through the development of the corporate-wide professional development and learning strategies, and creating a plan to execute against the strategy.
This position is also responsible for managing the succession planning process across the enterprise.
A major area of responsibility in this area is the driving of the culture transformation and employee engagement initiatives in the business and steer the talent management & development process in order to maintain a high performing organization.
Key Result Areas
Develops the L & D strategy and policies and ensures their implementation in order to maintain a skilled workforce that is able to meet organizational goals.
Learning Management -Design and development of learning interventions aimed at maximizing organizational capability.
Leads The Talent Management and Succession planning processes across the organization.
Performance Management -Implementation and management of performance measurement systems for improving individual contribution and driving overall organizational performance and individual development.
Drive the Organizational Development process in order to ensure that the employees’ effectiveness is achieved which will enable them to meet the organizational goals.
Ensure implementation of Employee Engagement activities that will foster high performance and leads the organization in meeting its goals.
Management of Partners, Group Learning & Talent Management activities.
Business Partnering in order to build credibility and relationships that will that will ensure the development of effective learning solutions.
Manages and develops own staff to ensure quality performance.
Qualifications
Master’s Degree in a HR/social Sciences related field or equivalent
IT literacy
High level knowledge; applies technical expertise and has full knowledge of other related disciplines including current labor laws.
Exhibits good level of creativity and resourcefulness. Is able to guide and transfer knowledge to her/his team.
At least 5 years’ experience as a HR Generalist and at least 3 of which should be in an L & D Role
Demonstrated project management skills bringing projects to completion on time and within budget
At least 2 years of demonstrated ability and experience in managing large learning curriculum, including learning contracts, class schedules, enrollment, and vendor management.
Strong knowledge and experience in developing and designing of succession planning and talent review processes.
Website: Website http://www.sheerlogic.co.ke/
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Head of Talent, Learning & Development
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Trade Development Representatives
Minimum Requirements:
Diploma in a business related field from a recognized institution.
Proven sales experience (2-3 yrs.) in a competitive environment.
Experience in selling of spirits will be an added advantage.
Self-confident, persistent, exhibit initiative and enthusiasm
Good communication and negotiating skills
Ability to build rapport and gain trust
Organizational skills and self-discipline required to manage their time effectively
Ability to work independently and as part of a team
Ability to cope with uncertainty, stress and long hours -
Business Development Officers
Job Purpose of the Business Development Officers
To drive, facilitate and implement the check off business Growth strategy; as well as promote, grow and maintain the check off business through timely collection and lodging of new business.
Business Development Officers Job Key Result Areas
To assist in the growth and development of the check off business by facilitating implementation of the check off business strategy.
To act as the interface between check off companies to achieve sales targets, objectives and ensure smooth liaison with the relevant internal departments.
To identify new check off business opportunities, provide leads to Sales and Distribution Department and maintain existing check off business to achieve company targets.
To analyze market trends and suggest innovative ways of improving and retaining competitive edge in the industry.
To monitor on a monthly basis the new and renewal premiums from each check off company/source to achieve the desired conversion rates.
To ensure compliance with check off rules applicable to the various organizations.
To resolve check off queries timorously to improve conversion rates and ensure business continuity.
To provide process understanding of the check off business to relevant stakeholders.
To effectively manage the team by providing coaching, training, and driving the full performance management process to ensure that staff are competent and motivated to achieve check off set objectives.
Job Qualifications of the Business Development Officers
Bachelor’s Degree (Business related)
Insurance professional qualification -ACII/LOMA
Minimum 3 years in marketing 2 must be in Insurance Company within a Sales related function (Preferably Check Off).
Knowledge of Sales and Marketing (Intermediate: Marketing Principles)
Knowledge of Insurance Products
Knowledge of the Check Off Process (Advanced)
Knowledge of Branch Network
Knowledge of Underwriting Guidelines
Key Skills of Business Development Officers Jobs
Computer Skills
Deciding and Initiating Action – Taking Responsibility
Relating and Networking – Relating to others
Delivering Results and Meeting Customer Expectations – Putting the Customer First
Coping with Pressures and Setbacks – Resilience
Leading and Supervising
Presenting and Communicating Information – Oral Communication
Persuading and Influencing
Achieving Personal Work Goals and Objectives – Personal Motivation
Entrepreneurial and Commercial Thinking – Cost Conscious
Adhering to Principles and Values – Acting with Integrity
Analyzing – Working with Information
Analytical and Presentation skills
Good organization & Planning skills
Verbal and written communications skills
Relationship building skills -
Business Development Manager Business Development Officers (Check Off)
Job Summary: Responsible for the development and performance of all sales activities in assigned market, Staff and directs the sales team and provide leadership towards the achievement of maximum profitability and growth in line with company vision and values.
Scope of the Role:
Internal Advisor providing Business Development expertise
A member of the management team
Key Responsibilities:
Manage the Business Development Team
Making every effort to maximize both present and long term sales and gross profits.
Keeping face-to-face contact with the sales team and staying current on financial data.
Plan, organize, direct and control the sales team to meet set objectives and use these to help the sales team maximize their potential.
At the beginning of each month, counsel with each salesperson to establish realistic sales objectives for the month and action plan.
Though team involvement, establish a sales objective for the department each month and submit it to the general manager.
Achieve forecasted sales by following (and, if necessary, adjusting) the written plan of action.
Monitor each sales leader’s daily performance and compare it with that month’s objective.
Customer Relations Constantly monitor changing customer needs & Assist in the development of new products and services
Manage customer relationships to ensure continued business and good corporate image
Assist the sales team prepare sales quotations as requested by clients
Carry out product presentations at customer premises, conferences and exhibitions
Provide feedback from members and potential customers to enhance product performance and service delivery;
Market Analysis
Identify opportunities for new products and for enhancement and development of existing products;
Monitor and report on the activities of competitors and potential collaborators and identify business opportunities and threats;
Understand the market in which the company operates and how the company’s products and services are used within that market;
Ensure effective distribution and dissemination of marketing materials market to meet brand awareness objectives.
Contribute to strategic planning by providing timely Market intelligence to ensure informed decisions.
Supervisory Responsibilities: A member of the management team providing Technical, Advisory and Strategic service to Line Management and Staff whilst ensuring consistency and best practice in overall Financial management
Supervises the Assistant Accountants and the Accounts Assistants.
Technical:
Implement business development strategies to meet set targets.
Desired Competencies
Ability to work unsupervised and handle pressure
Good negotiation skills
Ability to develop, monitor and maintain management information systems and procedures
Ability to communicate effectively
Ability to lead and to contribute to the team.
High level of integrity and honesty
High Emotional Intelligence and enthusiasm needed to motivate a team to performance •
Education and Experience:
Bachelor Degree preferably in Business Management or the equivalent from a recognized university,
Membership to a relevant professional body
Knowledge and experience in working with CRM
At least five years’ work experience
Proficiency in spreadsheets
Master’s degree will be an added advantage
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Area Sales Representative – Indirect Trade Channel Business Development Executives
Sheer Logic is currently looking for an Area Sales Representative – Indirect Trade Channel.
The incumbent will report to the Territory Sales Manager (TSM).
Job Purpose:
Responsible for achievement & exceeding of secondary sales targets in a geographical area.
Provide leadership to a distributor(s) & distributor sales team(s) on maximizing business expectations. Minimum Requirements:
Diploma in a business related field from a recognized institution.
Proven sales experience (2-3 yrs.) in a competitive environment.
FMCG experience will be an added advantage.
Self-confident, persistent, exhibit initiative and enthusiasm
Good communication and negotiating skills
Ability to build rapport and gain trust
Organizational skills and self-discipline required to manage their time effectively
Ability to work independently and as part of a team
Ability to cope with uncertainty, stress and long hours
Possession of a valid driving license and can competently drive a manual car
Deadline: 27th September, 2016.
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Regulatory Affairs Manager Regulatory Affairs Executive
Job Purpose Statement:
To translate the Pharma (Rx) business objectives into an actionable regulatory affairs strategy so as to ensure that our standards in respect to regulatory conformance and business continuity are maintained.
To add value to business by ensuring timely submissions and approvals for new products in WCA markets as well as maintenance of registered licences in alignment with local regulations and corporate.
Ensure Regulatory compliance by support and compliance to the QMS systemEssential Job Responsibilities:
Development and coordination of regulatory strategies with the support of the Head of Regulatory for regulatory submissions in WCA and collaboration with the HRA to simplify and improve existing regulatory processes, systems and techniques for the markets supported, to achieve the business objectives.
Ensure timely submissions and approvals of applications according to regulatory plan and strategy, ensuring continuity of supply and regulatory compliance.
Management of Regulatory projects to support new initiatives as appropriate to the business.
Ensure alignment of the regulatory registration submission strategy to commercial strategies and work effectively with key stakeholders and 3rd party service providers.to achieve the desired regulatory outcomes.
Liaise with Regulatory Authorities and provide appropriate answers on matters relating to Regulatory approvals/queries for our Products.
Ensure alignment of registered details with original dossiers and corporate databases, maintenance of and compliance with Regulatory Databases (OPAL, REQUIRE, GRACE)
Support the artwork control process to ensure changes and approval are done in time to avoid product stock out or delays in supplies.
Management of tender activities in relevant markets (as applicable)
Monitor and keep in touch with changes in the regulatory environments. Provide intelligence to local stakeholders and central team on changes in regulatory environment in the region.
Working with industry associations to strategically position our values and address any issues that would affect the business.
Support and ensure compliance to the QMS/QRM processes within Regulatory (written standard maintenance/compliance, regulatory issue management, risk management, management monitoring (L1 Audit), deviation handling, CAPA management, training, 3P oversight). Provide regulatory support to GMP inspections as required.Competencies: (Expertise and Knowledge)
Knowledge & Application
The level of technical knowledge required for the role is applied for assessment of the regulatory files, submission of right first-time dossiers to Regulatory Authorities, communication with global and local stakeholders.
Examples:Preparation of registration dossier according to local regulations
Preparation of SmPC and PIL and coordination of their drafts with global and local stakeholders
Communication with Authorities (submission of official requests, providing answers for Authorities’ request)
Communication with regulatory third-party service providers to ensure the company objectives are metProblem Solving and Innovation
Works across multiple markets in complex regulatory environment with high unpredictability of regulatory decisions, not yet fully established regulations (evolving in maturity), lack of transparency and dialogue with Regulatory Authorities, different interpretation and application of regulations/guidelines.
Works in one of the most critical areas in terms of compliance to ensure:Patients have access to products with minimal possible interruption of supplies because of changing regulatory requirements and
Supplied products are compliant with registered details, so there is no risk for patients’ safety or our reputation;
Risk of mistakes in products information is managed properly to minimize impact of regulatory related mistakes on business.Works in one of fast-changing areas where changes are caused by external factors (regulatory requirements and practices), business needs to be aligned for each single country and in line with central procedures of compliance and product improvements. Needs to have the ability to make evaluative judgement.
Works through local regulatory service providers to provide the regulatory support required in market (i.e. appointments, submissions, follow up, response to queries, regulatory intelligence & advocacy)
Interaction
The role involves interaction with multiple stakeholders internally and externally and requires excellent communication, collaboration and negotiation skills:
InternallyCountry level: LOCs Quality, Medical, Logistics and Distribution, Legal, Commercial
Regional: Regional Regulatory Affairs
Global level: Global Regulatory Affairs, GMSExternally
Regulatory Authorities
3rd party service providers
Pharmaceutical Trade AssociationsThe communication needs to be clear, specific and consistent across all stakeholders both internal and external. It needs to be adapted to manage the diversity, harness the commitment & contribution of stakeholders internally and externally and collaborative to deliver the goal for the organization.
Multi-Cultural Awareness
The role involves interacting with multiple countries with racial/ethnic diversity as well as variance in socio-economic environment.
These factors need to be considered while working on regulatory strategy as well as interacting with internal and external stakeholders since alignment with the country’s and state authorities’ vision is essential for regulatory strategy or advocacy initiatives to be successful.
Therefore, the role holder should have the:Ability to write and speak in English and French: Intermediate/upper-intermediate level;
Ability to work within diverse cultures and differing levels of organizational maturity;
High degree of comfort and positive engagement working as a member of a multifunctional and multicultural team
Constant search for Innovation, contributing with passion, and performance achieved with Integrity
Ability for multitasking, quick adaptation, agility and ability to make decisions/influence outcomes that include assessment of the potential impact, attention to detail.Impact
Impacts business targets ensuring all new submissions, regulatory variations and renewals are agreed with logistics, commercial teams and in the countries, so they have minimal impact on supplies.
Influences on continuous product supply by ensuring alignment of registered details with original dossiers in multiple countries in WCA (as assigned) and working through third party service providers to achieve desired outcomes as per plan.
Impact on compliance (in complex/dynamic regulatory environment) ensuring that the standards of governance and oversight are applied, and that risks and issues are appropriately managed
Basic Requirements:Bachelor’s Degree. Pharmacy or appropriate scientific degree
Minimum 3 years Regulatory Experience in the industry. Good working knowledge of regulations, current industry practices, and experience with seeking out, interpretation and application of regulatory guidance.
Excellent communication influencing and negotiation skills
Masters or PhD (would be an added advantage)
Qualification in project management (would be an added advantage)go to method of application »
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Revenue Assurance & Fraud Officer Lubes Sales Executives
Perform and manage all internal controls for Fraud to ensure mitigation of fraud loss, financial exposure, errors and omissions. Institutionalize best in class Fraud mitigation processes in line with Group RAFM Governance Guidelines to achieve high levels of compliance, cash benefits by mitigating fraud risks through effective implementation of control environment and thus closing various loop holes detected, identifying and closing ongoing frauds. Detect, report, close and take proactive steps to prevent further occurrence of issues by closely liaising with CFT strictly in a time-bound manner.
SkillsStrong analytical, technical and reporting skills
Proficient in querying a large amount of data using SQL queries
In-depth knowledge of GSM Networks, IN and IT Billing & Provisioning Systems
Good understanding of data models and various IT platforms/solutions
Should be able to work and deliver under pressure and squeezed timelines
Take ownership for the work assigned and have good follow through skills
Ability to consistently deliver accurate results on-time and hold others accountable
Demonstrate ability to work in an ambiguous and fast paced environment
Ability to successfully engage in multiple initiatives and manage multiple priorities
Exceptional eye for details
Ability to work effectively in a team environment as well as individually
Quick learner to develop strong product knowledge and entire product lifecycle
Build strong relationships in a matrix environment to help negotiate priorities and to resolve conflicts among project stakeholders
Should be able to do risk analysis and document the business requirements and formulate the business processes
Project management and planning skills
High integrity is mandatory
Should be able to re-define priorities and take deviations in order to support business exigenciesResponsibilities
Performing all Fraud Management controls within the fraud universe that are not covered by the FMS
Deep dive of exceptions highlighted by RA & FMS controls
SIM Box detection & management – Reduce average SIM Box duration on network to <2 hours Manage ‘whistle blower’ alerts from hotline/ email – Open ‘case’ for all fraud alerts received form hotline/ email and investigate till conclusion or handover to Internal Audit (if staff involvement is identified) Fraud collaboration with Law Enforcement Agencies On site fraud investigations – interviews, visits to offsite locations Fraud risk assessment for new products & services E1 (ISDN) configuration checks Perform quality check for fraud proof features on printed airtime vouchers Fraud test calls Mystery Shopping Daily monitoring for high number of calls to premium to destinations, high number of manual adjustments, SIM Swaps, Logs of resetting customer PINs, HUR and NRTRD, HLR Logs for subscriber profile/service profile modifications, voucher activations vs. sales, unauthorized APIs, user IDs having rights which are not approved as per DoA, prepaid IMSIs defined as postpaid, numbers configured under test/staff/discounted tariff plans, APNs bypassing IN/Billing, Maintain log of Tip Offs received and investigation carried out thereby Analyze all alerts received from GSMA Fraud Forum Review SMSC short codes configured with business approved short codes Requirements Degree in computer science from reputed university Advanced Excel preferred Experience of 3 years in similar position go to method of application » -
Bank Relationship Officer
Job Responsibilities:
Deposit mobilization – Fixed and Cheap-Sticky deposits -Aggressively marketing for new liability accounts in line with the given stretching targets.
Cross sell banc assurance and other bank products
Develop good customer loans/facilities proposals that comply with the banks credit administration standards and policy.
Review customer demands in the market and recommend products/ services that will enable the Bank to compete in the area of operations.
Effective monitoring of loan repayments and mitigating risks related to defaults and periodically reviewing the loan portfolio to manage likely problem areas.
Ensures compliance to regulatory requirements and implementation of effective anti-money laundering procedures and controls.
Keep abreast of new development in customer preference and advices management on relevant changes.
Manage customer relations under personal/bank portfolio and ensure lasting relations are established with all clients and institutions.Qualifications
Bachelor’s degree in Commerce, Economics or related field.
At least 3 (three) years’ experience as a Relationship Officer in Sales or Credit with proven track record for delivery of superior results.
Supervisory experience mandatory.
Good Knowledge and experience in banking operations
Added advantage to those experienced in a micro-finance environment.Key Competences:
Job Responsibilities:Deposit mobilization – Fixed and Cheap-Sticky deposits -Aggressively marketing for new liability accounts in line with the given stretching targets.
Cross sell banc assurance and other bank products
Develop good customer loans/facilities proposals that comply with the banks credit administration standards and policy.
Review customer demands in the market and recommend products/ services that will enable the Bank to compete in the area of operations.
Effective monitoring of loan repayments and mitigating risks related to defaults and periodically reviewing the loan portfolio to manage likely problem areas.
Ensures compliance to regulatory requirements and implementation of effective anti-money laundering procedures and controls.
Keep abreast of new development in customer preference and advices management on relevant changes.
Manage customer relations under personal/bank portfolio and ensure lasting relations are established with all clients and institutions.Qualifications
Bachelor’s degree in Commerce, Economics or related field.
At least 3 (three) years’ experience as a Relationship Officer in Sales or Credit with proven track record for delivery of superior results.
Supervisory experience mandatory.
Good Knowledge and experience in banking operations
Added advantage to those experienced in a micro-finance environment.Key Competences:
Performance driven – takes the initiative to set and achieve challenging work goals. Proven track record for delivery of superior results and ability to meet stretching targets.
Strong negotiation skills.
Sales / Marketing skills including check-off loans, deposit mobilization and distribution of banc assurance products
Capacity to lead and manage sales staff including direct sales representatives. Team supervisory experience mandatory.
Good interpersonal and communication skills with high personal integrity and ability to work under pressure.
Credit management skills.Performance driven – takes the initiative to set and achieve challenging work goals. Proven track record for delivery of superior results and ability to meet stretching targets.
Strong negotiation skills.
Sales / Marketing skills including check-off loans, deposit mobilization and distribution of banc assurance products
Capacity to lead and manage sales staff including direct sales representatives. Team supervisory experience mandatory.
Good interpersonal and communication skills with high personal integrity and ability to work under pressure.
Credit management skills. -
Business Development Lead
Job Description
Operate as the lead point of contact for any and all matters specific to our partners.
Build and maintain strong, long-lasting relationships with partners.
Negotiate contracts and close agreements to maximize profits.
Develop new business with existing partners and/or identify areas to improvement.
Collaborate with the business development team to Identify and grow opportunities within territory.Partnerships Recruitment
Developing leads with prospective partners and building a business network.
Planning and delivery of personalized propositions to engage new partnerships.
Promoting PR/communication initiatives in key markets to maximize brand exposure.
Conduct market research and data analysis to help build powerful and persuasive commercial proposals based on the marketing objectives and the business needs of potential partners.
Supporting the business development team by initiating, negotiating and closing appropriate engagements with partners.
Team Management
Recruit and manage the region’s sales team.
Develops strategies to promote team member adherence to company regulations and performance goals.Qualifications
At least 3-5 years’ work experience with a minimum of 1 year’ experience in Account Management.
Bachelor’s degree from an accredited University in the field of business or related discipline.
Strong interpersonal skills and relationship management.
Excellent IT Skills, specifically Microsoft Word, Excel & PowerPoint.
Experience delivering tailored solutions to partners’ needs. -
Quality Analyst
This position works within the Quality Team and has responsibility of ensuring that the quality of the product is constantly of high quality.
To provide Process Quality Assurance activities to production and troubleshooting within the Quality Department.
To provide quality technical support in problem solving in process and carry out training on analytical techniques at quality work stations for operators as well as monitor performance .
Ensuring that chemical reagents and equipment are well calibrated. Ensure that processes are accurate and checking the performance of measuring systems.
Coordinate inter lab analysis and that quality controls are done properly. Investigations where any anomaly is found.
Ensure technicians have access to reference standards and that they adhere to these standards in getting their results.
Analysis and coordination of monthly samples. Ensuring that actions arising from samples are handled. To monitor process critical control points and data generation
Training the laboratory and Quality Control technicians on Quality.Qualifications
A holder of BSc. in food science and technology, Chemistry, Biochemistry, Industrial Chemistry or microbiology
Experience
Minimum of 2 – 3 years relevant work experience.
Knowledge of Quality, Safety and Environmental Management systems.
Working Knowledge in Microbiology/ hygiene, Brewing and Packaging process.