Website: Website http://www.roche.com

Graduate Commercial & Programs Coordination Trainee

Roche in Kenya is seeking 2 Commercial & Programs Coordination Trainees for the Diagnostics function in Nairobi. Our focus is on healthcare leadership and we aim to attract and guide the most hardworking, innovative, and creative healthcare minds.

The role and responsibilities will include amongst other tasks:

Assist in preparing and providing viable medical-commercial solutions to our customers.
Support in the creation of commercial and price proposals and assist to secure profitable sales & revenue growth.
Support deal strategy and negotiation planning workshops.
Participate in identifying and conducting field visits and prospecting to penetrate assigned and new market segments.
Support team leaders in understanding, managing, and achieving each customer’s expectations in technical knowledge and requirements.
Gain customer confidence by explaining and demonstrating technical know-how and solutions.
Maintain professional and technical knowledge by attending commercial, technical and solutions workshops.
Assist in conducting site surveys and assessments and share detailed report with assigned team leader.

The 24 months program has been designed to build an all-rounded skilled professional in the technical and commercial teams.

Qualifications

Medical/Pharmaceutical, healthcare related, biomedical engineer, business related degree (or a degree in a relevant field).
Candidate should not have more than 6 months’ work experience. Ideally should have graduated in summer 2020

Knowledge, Skills and Competencies in Related Area

Basic consultative skills and commercial understanding
Basic negotiation skills
Very good communication and social skills
Ability to Understand Service Delivery Process and learn the Roche Diagnostic Portfolio
Presentation skills (oral and written)
Proficiency in Microsoft office

What we are offering you:

A 24 months graduate program – we offer you a great training program before you move into an experienced job.
Continuous training on the job, in classrooms and via e-learning.
An opportunity to work for the Global leader in the healthcare industry.
The first three months will be dedicated to training and understanding the Standard operating procedures and rotations in different departments. An assessment will be conducted to assess the learning level.

Application Steps:

Please attach the following to your application: 1) Resume/ CV 2) Cover letter explaining your interest in the role, why you would be a good candidate for the role and what you would do to set yourself apart from other employees 3) Your full academic transcripts (results).

Apply via :

roche.wd3.myworkdayjobs.com

October 28, 2024
Demand Planning Analyst (Nairobi / Lagos)

Roche in Nairobi or Lagos is seeking a Demand Planning Analyst to build sales forecasts (instruments, reagents, consumables) in cooperation with the countries in South Africa and Sub Saharan Africa region, which will be used as basis in the Sales and Operations Planning. The role will involve managing the supply of Finished Goods, reagents /consumables, instruments and packaging Materials (PM) (excluding spare parts). Ensuring that these are systematically delivered to local 3PL facilities complete in quantity, in good quality condition, on the most economical and timely basis (Distribution costs, costs of inventory, scrap costs). The role will ensure the continuous improvement of thesales forecasting processes, systems and interfaces to distributors.

Key Responsibilities:

Among other duties the role will entail:

Demand Forecasting:

Planing future market demands in cooperation with countries, marketing and other S&OP stakeholders; maintaining data in SAP APO, providing input to Sales and Operations through demand review meetings with countries.
Preparing background information (demand history, sales trend and seasonality) to support sales forecasting.
Liaising with Marketing to include relevant information on supply chain disruptions (bottlenecks, allocations) or product lifecycle changes (phase-in, phase-out).
Working with the Sales and Marketing teams to integrate market intelligence into the forecast.
Preparing and supporting the Forecast Review process.
Measuring and reporting on forecast accuracy.
Leading root-cause analysis into major forecast variances.
Leading initiatives to improve forecast accuracy.
Developing and monitoring SAP settings for “consuming the forecasts” and accepting orders.
Working with the New Product Development team to forecast sales of new products and changes in product lifecycle (phase-in and phase-out).
Monitoring and reporting on significant variances between sales forecasts, budgets and business plans.
Coordinating with production planners (global planners or divisional logistic hub) in handling exceptions.
Ensuring that the sales forecasting systems are used effectively.
Providing input to the development of inventory policies and parameters.

Liaison with Material Master Administrator

Ensuring that material setup in SAP when requested by local Marketing or when the product is launched globally and needs to be added it in affiliate’s assortment.
Continuous maintenance and updates of master data, according to the life cycle of each individual item.

Liaison with Inbound Logistics Manager and Inventory Controllers

Warehouse coordination and communication: coordinate stock movements, claims and issues with the warehouse.
Shelf Life Monitoring – Guarantee that stock in the warehouse meets the predefined minimum shelf life (MSL). Define MSL per product, whenever applicable.
Informing Marketing and other internal stakeholders about the MSL per product.
Liaising with Inventory Controllers to ensure that products that are blocked or under investigation by quality department are under quarantine (not available for sales orders).
Prevention of local supply chain vulnerabilities (e.g. supply interruption, write-offs, expiries) and apply CAPA thorough liaison with other Suppy Chain roles (e.g. Inbound Logistics Manager, Inventory Controller) and considering forecasted demand and outputs from stakeholders (global planning communications, country reviews, marketing, Sales and Operation Planning process).

Customer Relationship Development

Develop robust planning procedures in close collaboration with the logistics proxy in the countries, develop robust planning procedure and liaison with distributors.
Developing and roll-out Standard Operating Procedures (SOP) for the sales forecasting processes for South Africa, East Africa, West Africa and rest of SADC and for each country of the region.
Development and roll out standards on S&OP process that guarantee smooth processing.

IT Improvements and Testing

Developing and requesting IT improvements in SAP with local and/ or global IT department.
Processing of tests for changes in SAP, coordinated by global or local IT.

You, as an ideal candidate, will have the following skills, experience and education:

BSc degree in Supply Chain or Business Administration or equivalent (based on professional experience)
At least 5 years of experience in Supply Chain / Demand Planning
Expert in SAP/APO module would be an advantage

Must have knowledge of:

Demand forecasting
Sales and Operation Planning

Apply via :

www.roche.com

October 28, 2024
Strategic Programs Lead Data Engineer – People Insights EMEA Data Scientist, People Insights EMEA

Roche Diagnostics in Midrand is seeking a Strategic Program Lead to lead, develop and deliver a pipeline of Strategic Programs within Roche Diagnostics Management Center South Africa (serving sub-Saharan African Markets). The pipeline and the programs within are focused on shaping access to healthcare – understanding and overcoming barriers while developing approaches that transform healthcare delivery and striving towards Universal Health Coverage and the health and wellbeing of all Africans. The pipeline is developed and delivered in line with the broader Healthcare Transformation strategy and objectives and aligned with achieving the medium to long term growth objectives for Management Center South Africa.
Key Responsibilities
Situational Analysis
Leading the process to understand the broader Healthcare Landscape through the lenses of the patient (and patient journey’s), the healthcare system and data & analytics to support the broader vision of the Head of Healthcare Transformation. This landscape is inclusive of Market Situation /Scope /Opportunity/ Segment or Product Portfolio including:

Problem & Users needs definition
Stakeholder analysis
Mapping & Segmentation
Force-field analysis (or other techniques like Paper-computer)
Definition of the “Problem Statement”
Definition of Impact on Stakeholders.

Innovation and Disruption

Propose and develop disruptive patient-centric innovation approaches that seek to overcome identified barriers and identified market challenges.
Lead and coach the Strategic Programs Team to explore new business models and innovative approaches to drive Roche’s strategic portfolios and drive future competitive advantage.
Identify potential external parties who can participate in innovative approaches to tackle identified challenges within the markets served.
Support the broader Healthcare Transformation team to understand emerging futures and to identify areas for innovation and disruption.

Road-Mapping and Strategy Development
Lead the road-mapping process and drives the following activities (working in collaboration with SPMs, sRHCs and other parties)

Analysis of the opportunities
Ideation
Outlining of Solutions
Creating a broad-based strategic roadmap Incl Goal Setting
Creating a Vision
Communication of the above outputs to Management/Leadership

Framework Support

Translate the internal Project Management Standards into actionable Program Management to ensure that all projects, both concurrent and longitudinal, are standardized in their execution and quality.
Define and maintain a Quality Framework for the SPM team
Ensure that the Strategic Projects link to broader strategic goals
Provide Prioritization guidance
Execute and manage “checks & balances” for all strategic projects
Ensures that Milestones are SMART
Provide external measurement of Milestones and drive accountability to deliver
Synthesize high-level communication to Management and the Leadership team for all Strategic Projects.

Communication

Ensure adequate and timely communication of Strategic Programs to internal stakeholders within the Management Centre and within the Region and the Global Business Areas.
Ensure strong stakeholder management in a highly matrixed environment

Staff Leadership and Management

Define staff requirements, resourcing the team by retaining, recruiting, selecting and appointing staff as required, inducting new staff members, monitoring and managing performance and managing staff development.

A full job description will be made available to candidates invited to the interview process.
You, as an ideal candidate, will have the following skills, experience and education:

Required Qualification: NQF 7/8 in a Science related field or similar
Required Experience: At least 3 years experience in sales, marketing or similar in the medical / healthcare industry. At least 1 year experience in strategic thinking or strategic management is required. A solid understanding of project management principles is required. Experience within an innovation environment will be beneficial.

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

October 28, 2024
Product Manager – Centralized & Point of Care Solutions Compliance Lead East Africa, Nigeria and Ghana

Roche in either Kenya or Nigeria is seeking a Product Manager for the Centralized and Point of Care Solutions (CPS) diagnostics portfolios in relevant Sub-Saharan African countries (including South Africa). The role will be based in either Nigeria or Kenya. The role involves managing the assigned products for the Roche Diagnostics Management Centre in relation to product lifecycle management, developing marketing plans and their tactical execution in collaboration with other areas of the organization. The role includes the timeous inventory demand forecasting for the assigned products and the required communication of changes related to the products.

Key Responsibilities

Among other duties the role will entail:

Collaborate and co-develop the local marketing strategy and execution plans for the assigned products as well as co-develop market research/analysis in accordance with the processes prescribed by the Marketing Lead, so as to influence marketing, sales and pricing strategies in the relevant Sub Saharan markets (including South Africa). Generate and implement, in collaboration with relevant internal stakeholders, new product launches and marketing strategies and concepts aimed at supporting and growing specific product sales.
Develop, together with the Marketing Lead for the assigned portfolio, marketing, product promotion and brand awareness plans and supporting activities or interventions for each product within the specified portfolio in order to achieve the targeted product positioning, product life cycle, optimal pricing, promotional and profitability strategies in line with set targets.
Complete and review on a monthly basis, with the inventory manager and/or demand planners, product/inventory demand forecasting timeously and accurately in line with market needs, product marketing strategies, sales targets and order management levels in line with relevant SOP’s in order to maximize customer satisfaction and minimize potential stock write-offs.
Provide Sales, Application Specialists and Technical Services team members with regular relevant product information and related sales skills education and coaching to build and support their product knowledge and general marketing competencies.
Ensure that all product specific information (new products, product change notices, scientific data, etc.) is developed and distributed in compliance with legal, scientific, quality and regulatory requirements and is communicated and distributed timeously to relevant internal and external stakeholders in order to support the various business processes.
Maintain and manage marketing costs associated with the assigned product within the allocated budget and report expenses in accordance with the defined procurement/financial SOPs.
Review the sales performance of assigned products specific to region, client, account manager and provide recommendations to drive improved sales performance.
Develop and maintain, through regular presence, strong internal, Key Account, KOL and government related bodies’ relationships, in partnership with sales, Business Development and Market Access, in order to drive allocated product strategies in line with the relevant marketing strategy for that key account/customer group.
Conduct regular customer feedback evaluations on product applications to inform relevant global structures and implement appropriate changes or provide relevant feedback to internal and external customers as required.
Address any marketing / promotional / pricing related issues for each assigned product timeously through relevant global, regional and local structures and in accordance with relevant SOPs.
A full job description will be provided to candidates invited to an interview.

You, as an ideal candidate, will have the following skills, experience and education:

Required Qualification: Degree in a relevant field or a qualified Medical Technologist.
Required Experience: At least 2-4 years’ experience in a Sales or Marketing role in Medical Diagnostics or Pharmaceuticals. Candidates with experience in the Clinical Chemistry Diagnostics sales or marketing space have a distinct advantage.
Required Knowledge: Clinical Chemistry, Immunochemistry, Hematology, Hemostasis/Coagulation, Molecular Diagnostics, Point-of-Care or any other IVD relevant discipline. Marketing, Product Strategy, Business Development and/or Sales.

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

October 28, 2024
Global Access Programme Coordinator, Kenya Application Specialist – Kenya

Roche in Nairobi, Kenya is seeking a GAP Coordinator to to plan, implement and manage the Roche GAP (Global Access Programme) Expanded programme in alignment with their stakeholders in the region.
Key Responsibilities

Programme Planning and Implementation
Reporting & Forecasting
Partner Engagement and Management

You, as an ideal candidate, will have the following skills, experience and education:

Develop the Roche GAP Expanded program (HIV, HBV, HCV, HPV, MDTB) plan by understanding all the needs of the stakeholders, drafting the plan and securing approval.
Develop the GAP Expanded program plans by gathering input from partners, understanding Roche expectations and targets, allocating dates against targets, drafting program plan and receiving approval annually by deadline.
Review and manage the progress against the program plan by receiving feedback from partners, evaluating against targets, understanding challenges and amending plans in line with approved actions and standards as scheduled.
Manage and optimize company resource utilization by evaluating and coordinating that Roche resources are secured, training partners so that consumables are utilized correctly and tracking and monitoring utilization against KPI’s and addressing discrepancies at all times.
Draft and submit reports on defined GAP reporting parameters by gathering and analyzing data; and compiling report with recommendations as agreed.
Quantify and submit forecasts for Roche GAP reagents by receiving data, evaluating input factors, evaluating quotations and drafting forecasts by deadline as required.
Report on instrument uptime and functionality by engaging with end users and receiving field engineer reports, collating and reporting as per KPI’s and with recommendations by deadline and as agreed.
Quality manage program implementation by defining quality standards (KPI’s), measuring, identifying and addressing issues, improving workflow, improving TAT and implementing solutions as required and agreed.
Coordinate and conduct stakeholder meetings by ensuring target audience attendance, drafting agenda’s, coordinating that minutes and actions are captured, agreed on and timelines are allocated to all resolutions at all times and as required and scheduled.
Conduct partner training by identifying training needs, scheduling training, coordinating attendance, facilitating training and evaluating training integration as required.
Address partner issues and non-performance by identifying concern or non-delivery, identify cause, engage with partner and develop plan to address, manage implementation of plan and measure impact as agreed and defined.
Enhance the Roche market position by identifying and implementing opportunities, building mutually respectful and beneficial relationships with partners and implementing opportunities as and when required.
Build partner capability to utilize Roche instruments by providing technical support and assistance, drafting SOP’s and Job Aids, Sharing with partners and measuring instrumentation utilization improvement as required.

Required Qualification: Degree in relevant Science based field (medical or laboratory sciences or similar)
Required Experience: At least 3-5 years’ experience in the field. At least 2 years practical laboratory experience is ideal with at least 1 year in a similar role in a similar environment as Roche.

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

October 28, 2024
Regulatory Affairs & Quality Assurance Manager (Kenya)

Roche is seeking a Regulatory Affairs and Quality Assurance Manager to service Diagnostics, to be based in Nairobi, Kenya. The role will entail managing the regulatory and quality functions for Diagnostics in the export regions and to support the export distributors in country.

Among other duties, the role will entail:

Quality System Management

Conduct management reviews of the Quality Management System (QMS) by presenting and tracking performance against standards.
Implement quality systems in line with ISO and Divisional standards by reviewing and understanding divisional SOP’s, analyze their impact in the local environment and effecting relevant aspects.
Maintain the QMS by analyzing processes and identifying discrepancies against requirements and implement updates.
Address changes by evaluating the impact of change and identifying the correct processes, agreeing the action plans with the impacted parties and implementing the change using the appropriate SOPs and/or change processes.
Implement CAPA management by identifying the probable root cause, identifying the relevant corrective and/or preventative actions, executing the identified action and evaluating the effectiveness.
Conduct quality risk assessments by implementing the quality risk management SOPs, identifying risk areas and risk mitigation measures, advising on measures to be implemented, implementing risk mitigation measures and tracking effectiveness.
Manage data integrity by implementing relevant SOPs and documentation practices, reviewing data and documentation, identifying discrepancies and implementing corrective action daily
Support quality audits by performing self-inspections, performing external audits, identifying audit queries, drafting audit reports, engaging with the relevant parties to implement corrective action and following up on agreed actions in line with the audit plan.
Support the recalls process by liaising with the distributor to facilitate recall, contacting customers and reconciling the returned goods.
Perform the annual product quality review by implementing the SOPs in line with the plan and drafting the summary annually.
Maintain knowledge on PQS by participating in training, reading and understanding SOPs and attending other learning platforms.

Case Management and Governance

Manage cases received by analyzing and identifying discrepancies and taking corrective action in line with Case Investigation Resolutions.
Complete case reviews on a monthly basis by assessing sampled cases against the required standards and support case owners to resolve.
Create awareness on case management by facilitating training based the relevant standards.
Act as deputy LSO in the territory

Regulatory Affairs

Support the registration of products by compiling, submitting and following-through on all Marketing authorisations with relevant authorities in line with in country guidelines.
Maintain authorized products by submission of variations and renewals and supplementary marketing authorisations.
Maintain licensing requirements by collating records of new products and updating regulators on the new products.
Support registration of electronic products by submitting and following through of the application to the relevant authority.
Establish relationships with regulatory authorities, with local industry medical device and IVD through attendance of meetings and working with industry peers to lobby Ministry of Health on matters of a regulatory nature.
Engage product managers on laws and regulation that would affect business process by providing the changes.

Post Market Surveillance

Report all adverse events with Regulatory authorities and facilitate recalls by investigating the recall, preparing and submitting communications, answering queries and providing additional information where applicable.
Support product notifications (safety board notifications and quality notifications) by identifying customers affected by the notifications, communicating the notification details, facilitating that corrective action is implemented and providing feedback to the Safety Board.

Supply Chain Management

Support the release of commercial product batches that are affected by deviations to the local applicable market by reviewing compliance with the local regulations, Roche guidelines and the marketing authorization and required KPI’s, identifying anomalies and providing recommendations and feedback.
Support the returns process by implementing the SOP, evaluating returned goods and accompanying information and deciding on the disposition as required.
Support the supply chain performance by monitoring the 3PL quality KPIs on a monthly basis and as required.

Contract Management

Assist with oversight of warehouse and distribution providers by monitoring compliance with the required standards and in line with the quality agreement, implementing the SOPs, identifying areas of concern and addressing these with the service providers until resolved.
Monitor and support the implementation of local Roche SOP’s, analytical methods and working instructions at the contract laboratory by drafting required documentation, monitoring implementation, addressing any areas of non-conformance or non-compliance and implementing corrective action.

Stakeholder Engagement

Liaise with internal and external stakeholders by providing input on quality standards and procedures, liaising with them on procedures and building skills in the quality standards and procedure requirements.

You, as an ideal candidate, will have the following skills, experience and education:

Required Qualification: NQF 7 in Sciences related degree or equivalent.
Required Experience: 3 – 5 years’ experience in a pharmaceutical or medical device environment in a Regulatory and Quality Assurance Management role. Demonstrated experience in maintaining and upholding rules and SOPs is required as well as knowledge of regulatory frameworks and regulations.

Apply via :

roche.wd3.myworkdayjobs.com

October 28, 2024
Demand Planning Analyst

Roche in Johannesburg, Nairobi or Lagos is seeking a Demand Planning Analyst to build sales forecasts (instruments, reagents, consumables) in cooperation with the countries in South Africa and Sub Saharan Africa region, which will be used as basis in the Sales and Operations Planning. The role will involve managing the supply of Finished Goods, reagents /consumables, instruments and packaging Materials (PM) (excluding spare parts). Ensuring that these are systematically delivered to local 3PL facilities complete in quantity, in good quality condition, on the most economical and timely basis (Distribution costs, costs of inventory, scrap costs). The role will ensure the continuous improvement of thesales forecasting processes, systems and interfaces to distributors.
Key Responsibilities:
Among other duties the role will entail:
Demand Forecasting:

Planing future market demands in cooperation with countries, marketing and other S&OP stakeholders; maintaining data in SAP APO, providing input to Sales and Operations through demand review meetings with countries.
Preparing background information (demand history, sales trend and seasonality) to support sales forecasting.
Liaising with Marketing to include relevant information on supply chain disruptions (bottlenecks, allocations) or product lifecycle changes (phase-in, phase-out).
Working with the Sales and Marketing teams to integrate market intelligence into the forecast.
Preparing and supporting the Forecast Review process.
Measuring and reporting on forecast accuracy.
Leading root-cause analysis into major forecast variances.
Leading initiatives to improve forecast accuracy.
Developing and monitoring SAP settings for “consuming the forecasts” and accepting orders.
Working with the New Product Development team to forecast sales of new products and changes in product lifecycle (phase-in and phase-out).
Monitoring and reporting on significant variances between sales forecasts, budgets and business plans.
Coordinating with production planners (global planners or divisional logistic hub) in handling exceptions.
Ensuring that the sales forecasting systems are used effectively.
Providing input to the development of inventory policies and parameters.

Liaison with Material Master Administrator

Ensuring that material setup in SAP when requested by local Marketing or when the product is launched globally and needs to be added it in affiliate’s assortment.
Continuous maintenance and updates of master data, according to the life cycle of each individual item.

Liaison with Inbound Logistics Manager and Inventory Controllers

Warehouse coordination and communication: coordinate stock movements, claims and issues with the warehouse.
Shelf Life Monitoring – Guarantee that stock in the warehouse meets the predefined minimum shelf life (MSL). Define MSL per product, whenever applicable.
Informing Marketing and other internal stakeholders about the MSL per product.
Liaising with Inventory Controllers to ensure that products that are blocked or under investigation by quality department are under quarantine (not available for sales orders).
Prevention of local supply chain vulnerabilities (e.g. supply interruption, write-offs, expiries) and apply CAPA thorough liaison with other Suppy Chain roles (e.g. Inbound Logistics Manager, Inventory Controller) and considering forecasted demand and outputs from stakeholders (global planning communications, country reviews, marketing, Sales and Operation Planning process).

Customer Relationship Development

Develop robust planning procedures in close collaboration with the logistics proxy in the countries, develop robust planning procedure and liaison with distributors.
Developing and roll-out Standard Operating Procedures (SOP) for the sales forecasting processes for South Africa, East Africa, West Africa and rest of SADC and for each country of the region.
Development and roll out standards on S&OP process that guarantee smooth processing.

IT Improvements and Testing

Developing and requesting IT improvements in SAP with local and/ or global IT department.
Processing of tests for changes in SAP, coordinated by global or local IT.

You, as an ideal candidate, will have the following skills, experience and education:

Essential: Degree in Supply Chain or Business Administration
Preferred: BTech or related degrees as per the above (NQF Level 7)
Experience: 2-3 years technical support services experience – medical diagnostic industry experience is preferred.
The successful candidate needs to be in possession of a valid drivers license and have a valid passport (within 3 months of employment)

Qualifications & Experience Required:

BSc degree in Supply Chain or Business Administration or equivalent (based on professional experience)
At least 5 years of experience in Supply Chain / Demand Planning
Expert in SAP/APO module would be an advantage

Must have knowledge of:

Demand forecasting
Sales and Operation Planning

Apply via :

roche.wd3.myworkdayjobs.com

October 28, 2024
Regulatory Affairs & Quality Assurance Manager (Kenya)

Roche is seeking a Regulatory Affairs and Quality Assurance Manager to service Diagnostics, to be based in Nairobi, Kenya. The role will entail managing the regulatory and quality functions for Diagnostics in the export regions and to support the export distributors in country.

Among other duties, the role will entail:

Quality System Management

Conduct management reviews of the Quality Management System (QMS) by presenting and tracking performance against standards.
Implement quality systems in line with ISO and Divisional standards by reviewing and understanding divisional SOP’s, analyze their impact in the local environment and effecting relevant aspects.
Maintain the QMS by analyzing processes and identifying discrepancies against requirements and implement updates.
Address changes by evaluating the impact of change and identifying the correct processes, agreeing the action plans with the impacted parties and implementing the change using the appropriate SOPs and/or change processes.
Implement CAPA management by identifying the probable root cause, identifying the relevant corrective and/or preventative actions, executing the identified action and evaluating the effectiveness.
Conduct quality risk assessments by implementing the quality risk management SOPs, identifying risk areas and risk mitigation measures, advising on measures to be implemented, implementing risk mitigation measures and tracking effectiveness.
Manage data integrity by implementing relevant SOPs and documentation practices, reviewing data and documentation, identifying discrepancies and implementing corrective action daily
Support quality audits by performing self-inspections, performing external audits, identifying audit queries, drafting audit reports, engaging with the relevant parties to implement corrective action and following up on agreed actions in line with the audit plan.
Support the recalls process by liaising with the distributor to facilitate recall, contacting customers and reconciling the returned goods.
Perform the annual product quality review by implementing the SOPs in line with the plan and drafting the summary annually.
Maintain knowledge on PQS by participating in training, reading and understanding SOPs and attending other learning platforms.

Case Management and Governance

Manage cases received by analyzing and identifying discrepancies and taking corrective action in line with Case Investigation Resolutions.
Complete case reviews on a monthly basis by assessing sampled cases against the required standards and support case owners to resolve.
Create awareness on case management by facilitating training based the relevant standards.
Act as deputy LSO in the territory

Regulatory Affairs

Support the registration of products by compiling, submitting and following-through on all Marketing authorisations with relevant authorities in line with in country guidelines.
Maintain authorized products by submission of variations and renewals and supplementary marketing authorisations.
Maintain licensing requirements by collating records of new products and updating regulators on the new products.
Support registration of electronic products by submitting and following through of the application to the relevant authority.
Establish relationships with regulatory authorities, with local industry medical device and IVD through attendance of meetings and working with industry peers to lobby Ministry of Health on matters of a regulatory nature.
Engage product managers on laws and regulation that would affect business process by providing the changes.

Post Market Surveillance

Report all adverse events with Regulatory authorities and facilitate recalls by investigating the recall, preparing and submitting communications, answering queries and providing additional information where applicable.
Support product notifications (safety board notifications and quality notifications) by identifying customers affected by the notifications, communicating the notification details, facilitating that corrective action is implemented and providing feedback to the Safety Board.

Supply Chain Management

Support the release of commercial product batches that are affected by deviations to the local applicable market by reviewing compliance with the local regulations, Roche guidelines and the marketing authorization and required KPI’s, identifying anomalies and providing recommendations and feedback.
Support the returns process by implementing the SOP, evaluating returned goods and accompanying information and deciding on the disposition as required.
Support the supply chain performance by monitoring the 3PL quality KPIs on a monthly basis and as required.

Contract Management

Assist with oversight of warehouse and distribution providers by monitoring compliance with the required standards and in line with the quality agreement, implementing the SOPs, identifying areas of concern and addressing these with the service providers until resolved.
Monitor and support the implementation of local Roche SOP’s, analytical methods and working instructions at the contract laboratory by drafting required documentation, monitoring implementation, addressing any areas of non-conformance or non-compliance and implementing corrective action.

Stakeholder Engagement

Liaise with internal and external stakeholders by providing input on quality standards and procedures, liaising with them on procedures and building skills in the quality standards and procedure requirements.

You, as an ideal candidate, will have the following skills, experience and education:

Required Qualification: NQF 7 in Sciences related degree or equivalent.
Required Experience: 3 – 5 years’ experience in a pharmaceutical or medical device environment in a Regulatory and Quality Assurance Management role. Demonstrated experience in maintaining and upholding rules and SOPs is required as well as knowledge of regulatory frameworks and regulations.

Apply via :

roche.wd3.myworkdayjobs.com

October 28, 2024
Demand Planning Analyst

Roche in Johannesburg, Nairobi or Lagos is seeking a Demand Planning Analyst to build sales forecasts (instruments, reagents, consumables) in cooperation with the countries in South Africa and Sub Saharan Africa region, which will be used as basis in the Sales and Operations Planning. The role will involve managing the supply of Finished Goods, reagents /consumables, instruments and packaging Materials (PM) (excluding spare parts). Ensuring that these are systematically delivered to local 3PL facilities complete in quantity, in good quality condition, on the most economical and timely basis (Distribution costs, costs of inventory, scrap costs). The role will ensure the continuous improvement of thesales forecasting processes, systems and interfaces to distributors.

Key Responsibilities:

Among other duties the role will entail:

Demand Forecasting:

Planing future market demands in cooperation with countries, marketing and other S&OP stakeholders; maintaining data in SAP APO, providing input to Sales and Operations through demand review meetings with countries.
Preparing background information (demand history, sales trend and seasonality) to support sales forecasting.
Liaising with Marketing to include relevant information on supply chain disruptions (bottlenecks, allocations) or product lifecycle changes (phase-in, phase-out).
Working with the Sales and Marketing teams to integrate market intelligence into the forecast.
Preparing and supporting the Forecast Review process.
Measuring and reporting on forecast accuracy.
Leading root-cause analysis into major forecast variances.
Leading initiatives to improve forecast accuracy.
Developing and monitoring SAP settings for “consuming the forecasts” and accepting orders.
Working with the New Product Development team to forecast sales of new products and changes in product lifecycle (phase-in and phase-out).
Monitoring and reporting on significant variances between sales forecasts, budgets and business plans.
Coordinating with production planners (global planners or divisional logistic hub) in handling exceptions.
Ensuring that the sales forecasting systems are used effectively.
Providing input to the development of inventory policies and parameters.

Liaison with Material Master Administrator

Ensuring that material setup in SAP when requested by local Marketing or when the product is launched globally and needs to be added it in affiliate’s assortment.
Continuous maintenance and updates of master data, according to the life cycle of each individual item.

Liaison with Inbound Logistics Manager and Inventory Controllers

Warehouse coordination and communication: coordinate stock movements, claims and issues with the warehouse.
Shelf Life Monitoring – Guarantee that stock in the warehouse meets the predefined minimum shelf life (MSL). Define MSL per product, whenever applicable.
Informing Marketing and other internal stakeholders about the MSL per product.
Liaising with Inventory Controllers to ensure that products that are blocked or under investigation by quality department are under quarantine (not available for sales orders).
Prevention of local supply chain vulnerabilities (e.g. supply interruption, write-offs, expiries) and apply CAPA thorough liaison with other Suppy Chain roles (e.g. Inbound Logistics Manager, Inventory Controller) and considering forecasted demand and outputs from stakeholders (global planning communications, country reviews, marketing, Sales and Operation Planning process).

Customer Relationship Development

Develop robust planning procedures in close collaboration with the logistics proxy in the countries, develop robust planning procedure and liaison with distributors.
Developing and roll-out Standard Operating Procedures (SOP) for the sales forecasting processes for South Africa, East Africa, West Africa and rest of SADC and for each country of the region.
Development and roll out standards on S&OP process that guarantee smooth processing.

IT Improvements and Testing

Developing and requesting IT improvements in SAP with local and/ or global IT department.
Processing of tests for changes in SAP, coordinated by global or local IT.

You, as an ideal candidate, will have the following skills, experience and education:

Essential: Degree in Supply Chain or Business Administration
Preferred: BTech or related degrees as per the above (NQF Level 7)
Experience: 2-3 years technical support services experience – medical diagnostic industry experience is preferred.
The successful candidate needs to be in possession of a valid drivers license and have a valid passport (within 3 months of employment)

Qualifications & Experience Required:

BSc degree in Supply Chain or Business Administration or equivalent (based on professional experience)
At least 5 years of experience in Supply Chain / Demand Planning
Expert in SAP/APO module would be an advantage

Must have knowledge of:

Demand forecasting
Sales and Operation Planning

Apply via :

roche.wd3.myworkdayjobs.com

October 28, 2024
Product Manager – Centralized & Point of Care Solutions

Roche in either Kenya or Nigeria is seeking a Product Manager for the Centralized and Point of Care Solutions (CPS) diagnostics portfolios in relevant Sub-Saharan African countries (including South Africa). The role will be based in either Nigeria or Kenya. The role involves managing the assigned products for the Roche Diagnostics Management Centre in relation to product lifecycle management, developing marketing plans and their tactical execution in collaboration with other areas of the organization. The role includes the timeous inventory demand forecasting for the assigned products and the required communication of changes related to the products.

Key Responsibilities

Among other duties the role will entail:

Collaborate and co-develop the local marketing strategy and execution plans for the assigned products as well as co-develop market research/analysis in accordance with the processes prescribed by the Marketing Lead, so as to influence marketing, sales and pricing strategies in the relevant Sub Saharan markets (including South Africa). Generate and implement, in collaboration with relevant internal stakeholders, new product launches and marketing strategies and concepts aimed at supporting and growing specific product sales.
Develop, together with the Marketing Lead for the assigned portfolio, marketing, product promotion and brand awareness plans and supporting activities or interventions for each product within the specified portfolio in order to achieve the targeted product positioning, product life cycle, optimal pricing, promotional and profitability strategies in line with set targets.
Complete and review on a monthly basis, with the inventory manager and/or demand planners, product/inventory demand forecasting timeously and accurately in line with market needs, product marketing strategies, sales targets and order management levels in line with relevant SOP’s in order to maximize customer satisfaction and minimize potential stock write-offs.
Provide Sales, Application Specialists and Technical Services team members with regular relevant product information and related sales skills education and coaching to build and support their product knowledge and general marketing competencies.
Ensure that all product specific information (new products, product change notices, scientific data, etc.) is developed and distributed in compliance with legal, scientific, quality and regulatory requirements and is communicated and distributed timeously to relevant internal and external stakeholders in order to support the various business processes.
Maintain and manage marketing costs associated with the assigned product within the allocated budget and report expenses in accordance with the defined procurement/financial SOPs.
Review the sales performance of assigned products specific to region, client, account manager and provide recommendations to drive improved sales performance.
Develop and maintain, through regular presence, strong internal, Key Account, KOL and government related bodies’ relationships, in partnership with sales, Business Development and Market Access, in order to drive allocated product strategies in line with the relevant marketing strategy for that key account/customer group.
Conduct regular customer feedback evaluations on product applications to inform relevant global structures and implement appropriate changes or provide relevant feedback to internal and external customers as required.
Address any marketing / promotional / pricing related issues for each assigned product timeously through relevant global, regional and local structures and in accordance with relevant SOPs.
A full job description will be provided to candidates invited to an interview.

You, as an ideal candidate, will have the following skills, experience and education:

Required Qualification: Degree in a relevant field or a qualified Medical Technologist.
Required Experience: At least 2-4 years’ experience in a Sales or Marketing role in Medical Diagnostics or Pharmaceuticals. Candidates with experience in the Clinical Chemistry Diagnostics sales or marketing space have a distinct advantage.
Required Knowledge: Clinical Chemistry, Immunochemistry, Hematology, Hemostasis/Coagulation, Molecular Diagnostics, Point-of-Care or any other IVD relevant discipline. Marketing, Product Strategy, Business Development and/or Sales.

Roche is an equal opportunity employer.

Sales & Marketing, Sales & Marketing > Product Life Cycle Management

Apply via :

roche.wd3.myworkdayjobs.com

October 28, 2024