Website: Website http://www.resolution.co.ke/
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Software Developer
One (1) Year Fixed Term Contract Reporting to the Business Applications Team Leader, The Software Developer will be responsible for the development and maintenance of Web based applications. Key Responsibility Areas: Design, develop and write efficient code, test and deploy web applications. Develop appropriate code structures to solve specific tasks. Coordinate with other designers and…
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Human Resources Assistant
ONE (1) YEAR FIXED TERM CONTRACT Reporting to the Human Resources Business Partner, The HR Assistant’s overall purpose is to provide administrative support in the day to day operations of the human resource function. Key Responsibility Areas: Provide administrative assistance in the recruitment process. Coordinate logistics for new employee induction programs. Run monthly departmental time…
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Customer Experience Team Leader
Job Description The Team Leader – Branch Customer Experience is responsible and accountable for promoting service quality and seamless service delivery to internal and external customers. Responsibilities Drive positive Customer Experience performance such as Customer Satisfaction Index andNPS for the Branch. Primary service quality contact for customer relationships post-sales and post-incident. Propose and promote internal…
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Human Resources Analyst
The overall purpose of the role is to act as an internal consultant and expert on statistical analysis and various reporting techniques for HR data with an aim to provide visibility to the rest of the business and to track Impact metrics across the organization. The jobholder will also serve as the primary HR Data…
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Credit Business IT Infrastructure Team Lead
A subsidiary of Resolution Group, Resolution Credit is a non-bank finance lender. Our focus is on Consumer and SME lending and other value add financial services. These complement the Group’s value proposition that includes general and health insurance services (offered by Resolution Insurance) that we offer to our customers and the public. Our loan offerings…
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Business Consultants
Reporting to the Unit Manager the Business Consultants will ensure the revenue generation for the company as per assigned budgets through the generation of business within the unit. Key Responsibility Areas: Revenue generation as per assigned budgets. Daily prospecting of potential and new clients. Follow up on clients and attending meetings and presentations with clients…
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Business Consultants Claims Analyst
Jobs Locations: Nyeri, Karatina, Othaya, Kerugoya, Nanyuki Reporting to the Agency Manager, the job holder’s role will be primarily to ensure growth of sales through aggressive marketing and meeting defined sales targets. Key Responsibility Areas: To Prospect, recruit, and ensure retention of new clients and facilitate day to day servicing of client needs both new and…
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Branch Administrator
Job Purpose: Reporting to the Branch Manager, The Sales Administrator’s overall purpose is to coordinate the overall functions of the Branch and act as a liaison between the Branch and other departments. The jobholder is tasked with ensuring excellent customer experience at branch level through maintenance of an attractive office look, properly stocked with necessary…
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General Insurance Business
Reporting to the Senior Underwriter, the job holder will be responsible for risk management by ensuring that thorough inspection and valuation of vehicles is carried out accurately for the purpose of underwriting. Responsibilities Conduct accurate and prompt motor valuations. Carry out valuations for fleets and ensure completion as per SLA. Prepare motor vehicle valuation reports…
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Reinsurance Officer
Reporting to the Reinsurance and Partnerships Manager, the Reinsurance Officer’s purpose is to participate in all phases of reinsurance arrangement, accounting and reporting, from the initial phases of treaty development, coordination with third parties, monthly processing and recognition of appropriate assets, liabilities, income and expense items and periodic reporting. Job Responsibilities Participate in reinsurance treaties…