Website: Website http://www.refugepoint.org/

  • Senior Officer, Finance

    Senior Officer, Finance

    Monthly Gross:    KES 163,000 Supervisor:   Senior Manager, Finance & Administration Supervision Given: Associate, Finance & Part-Time Accountant(s)  
    RefugePoint was founded in 2005 to provide lasting solutions for the world’s most vulnerable refugees. We work to fill the critical and unmet needs of people affected by war and conflict that have fallen through the net of humanitarian assistance, in particular women, children, and urban refugees.
    The Senior Officer will supervise the Associate, Finance and Part-Time Accountant(s) while being responsible for the day-to-day accounting functions. This position fulfills this role by assisting the Senior Manager, Finance & Administration in finance functions, including but not limited to ensuring that the underlying financial data is complete and accurate, maintaining and further developing the organization’s internal controls, compliance, donor, and in-house reporting, and budget monitoring. 
    The position holder will provide support to other departments to help them discharge their financial responsibilities effectively. 
    The core responsibilities of this position are as follows:
    1. Staff Management

    Train and supervise direct reports to ensure delivery of results;
    Assist in the development of the capacity of non-finance staff to increase their appreciation of relevant controls and processes;
    Provide induction on finance for newly hired staff and maintain up-to-date induction materials;
    Organizing work schedule to ensure that the day-to-day accounting functions are adequately covered.

    2. Financial Management

    Ensure financial data is accurately captured in QuickBooks, petty cash and prepaid cards are disbursed within the parameters of RP policies and procedures, and ensuring all transactions: 
    authorization given before payment is made and recording of all receipts; 
    cutting checks;
    issuing receipts for monies received;
    timely recording of transactions;
    are appropriately coded, necessary supporting documentation availed; 
    journal entries and adjustments are authorized and posted.

    3.Preparing and submitting financial reports 

    Prepare donor reports as required by indicated deadlines;
    Management report by the 10th of every subsequent month;
    Customized reports as requested by departmental heads or HQ; 
    Collate feedback on the monthly financial information, taking action as appropriate.

    4. Reconciliation

    Reconcile payroll related payments; 
    Reconcile vendors’ accounts and timely settling of all accounts payable;
    Preparing for and supporting the annual financial audit process; 
    Ensure staff timely account for expense advances and return any unspent funds;  
    Action monthly or as required Bank, prepaid cards and petty cash reconciliations;
    Print out, seek approval, and file reconciled statements. 

    5.Internal Controls

    Help maintain professionally sound financial controls by developing or modifying where they exist, appropriate finance procedures and policies;
    Perform spot checks through the review of physical and electronic records, evaluate the level of compliance with established control policies, processes, procedures, standards, laws, and regulations to identify control weaknesses or process improvement opportunities and initiate workable solutions;
    Ensure strict guardianship and security of financial data and documents, physical cash and cheques at all times, including secure storage, accurate and complete filing, and limiting access of financial data to authorized personnel only;
    Ensure data integrity in all financial reporting;
    Set up and maintain paperless systems that will support a hybrid working model.

    6.Maintain paper and electronic filing system as relates to finance 

    Sequential and logical filing of records;
    Maintain at all times confidentiality of sensitive financial information.

    7.Grant Management

    Sequential and logical filing of records;
    Prepare accurate and timely financial reports to donors as required;
    Review grants to ensure that they are expended in compliance with donor requirements;
    Prepare Budget Variance Analysis (BVA) on grants for departmental heads for internal management purposes.

    8.General:

    Serve as back-up to the Senior Officer, Administration in providing general administrative assistance;
    Ensure timely submission of statutory payments;
    Assist with the preparation of the KRA monthly and annual returns; 
    Assist with the preparation and submission of the NGO annuals return; 
    Keeps abreast of developments in the sector, including best practices and incorporate into strategies associated with this position’s key responsibility areas; 
    Adhere to RefugePoint’s code of conduct, Standard Operating Procedures, guiding principles, and uphold the highest professional, ethical obligations;
    Actively participate in internal training, supervision, and team meetings;
    Prepare weekly departmental reports;
    Train and provide ongoing technical assistance to non-finance staff on best practices for financial management systems to increase their capacity.

    Other duties as assigned.
    Minimum qualifications 

    Certified Public Accountant or equivalent;
    Proficiency in Accounting packages, especially QuickBooks;
    Proficiency in Microsoft Office, especially Excel and Word;
    Solid understanding of basic bookkeeping and accounting principles;
    Degree in Finance, Accounting, Business Administration, or any other related field; is an added advantage;
    Two years relevant experience in a not-for-profit working environment;
    Strong understanding of Kenyan tax and labor laws;
    Relevant knowledge of Generally Accepted Accounting Principles (GAAP), internal controls procedures, and financial management;
    Excellent English and Kiswahili speaking and writing skills;
    Computer skills.

    Desired Qualifications

    Ability to work in a multicultural environment;
    High integrity and dependability;
    Analytical and critical thinking skills; 
    Social competence skills, diplomacy, and a team-worker;  
    Ability to deal with conflict situations;
    Self-motivated and able to work with a high degree of autonomy;
    Enthusiasm for and dedication to working with vulnerable populations.

    Special Requirements:

    Current Police Clearance Certificate.

    Apply via :

    refugepoint.applicantstack.com

  • Officer, Admin and Human Resource 

Senior Officer, Monitoring, Evaluation and Reporting (MER)

    Officer, Admin and Human Resource Senior Officer, Monitoring, Evaluation and Reporting (MER)

    Grade: 6
    Starting Salary (Gross): Kshs. 125,000
    Supervisor: Senior Manager, HR and Regional Program
    Supervision Given: [None]
    RefugePoint was founded in 2005 to provide lasting solutions for the world’s most vulnerable refugees.  We work to fill the critical and unmet needs of people affected by war and conflict that have fallen through the net of humanitarian assistance, in particular women, children and urban refugees.
    The primary responsibility of the Officer, Admin and Human Resource is to provide assistance to the Human Resource and the Administrative functions in their roles in supporting the Urban Refugee Program as well as the UN Collaboration Program (UNCP).
    The core responsibilities of this position are as follows:
    HR Support

    Assist in the recruitment, on-boarding, and off-boarding of staff which may include but is not limited to contacting candidates, administering skills tests, conducting interviews, preparing on-boarding packets and schedules, exit forms etc.;
    Maintain the training and development log for Nairobi staff and analyze training needs in conjunction with the Training Manager;
    Assist in necessary research, development and presentation of internal trainings in conjunction with management staff;
    Prepare survey questionnaires as/when required and analyze feedback responses received;
    Assist in the maintenance of staff leave schedules and annual/sick leave balances;
    Assist in periodic review of the robustness of HR programs and contribute towards updating and/or writing new standard operating procedures;
    Adhere to confidentiality procedures and policies when collecting or handling HR related data.
    Assist in the implementation of culture and wellness initiatives developed by the Culture and Wellness Committee;
    Coordinate welfare support for staff in conjunction with the Senior Manager, HR and Regional Program;
    Maintain personnel records in good condition;
    Assist in the implementation of performance management processes;
    Support the Finance team in the implementation of monthly payroll.

    Logistical Support

    Assist in identifying venues for organizations’ activities in addition to coordinating the activities, ground transportation, and presentations;
    Assist in arranging temporary lodging, transport, communication, and other travel logistics for Boston staff, Experts, and/or other guests as may be required.

    Admin Support

    Offer support on admin functions as needed to ensure smooth functioning of the Admin Unit;
    Provide administrative support every once in a while for operational departments during visits to the community.

    Other duties as assigned.
    Desired qualifications:

    University degree in Human Resource, Business Studies, or a related field required;
    At least two years’ work experience in administrative, logistical, human resource roles (or a combination) and a higher diploma in a related field in lieu of the bachelor’s degree;
    Excellent written and verbal communication skills;
    Strong interpersonal skills;
    Ability to handle and maintain matters confidentially;
    Excellent computer skills;
    Experience in HR specific software will be an added advantage.
    A valid Police Clearance Certificate

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Officer, Admin and Human Resource 


            

            
            Senior Officer, Monitoring, Evaluation and Reporting (MER)

    Officer, Admin and Human Resource Senior Officer, Monitoring, Evaluation and Reporting (MER)

    Grade: 6
    Starting Salary (Gross): Kshs. 125,000
    Supervisor: Senior Manager, HR and Regional Program
    Supervision Given: [None]

    RefugePoint was founded in 2005 to provide lasting solutions for the world’s most vulnerable refugees.  We work to fill the critical and unmet needs of people affected by war and conflict that have fallen through the net of humanitarian assistance, in particular women, children and urban refugees.

    The primary responsibility of the Officer, Admin and Human Resource is to provide assistance to the Human Resource and the Administrative functions in their roles in supporting the Urban Refugee Program as well as the UN Collaboration Program (UNCP).

    The core responsibilities of this position are as follows:

    HR Support

    Assist in the recruitment, on-boarding, and off-boarding of staff which may include but is not limited to contacting candidates, administering skills tests, conducting interviews, preparing on-boarding packets and schedules, exit forms etc.;
    Maintain the training and development log for Nairobi staff and analyze training needs in conjunction with the Training Manager;
    Assist in necessary research, development and presentation of internal trainings in conjunction with management staff;
    Prepare survey questionnaires as/when required and analyze feedback responses received;
    Assist in the maintenance of staff leave schedules and annual/sick leave balances;
    Assist in periodic review of the robustness of HR programs and contribute towards updating and/or writing new standard operating procedures;
    Adhere to confidentiality procedures and policies when collecting or handling HR related data.
    Assist in the implementation of culture and wellness initiatives developed by the Culture and Wellness Committee;
    Coordinate welfare support for staff in conjunction with the Senior Manager, HR and Regional Program;
    Maintain personnel records in good condition;
    Assist in the implementation of performance management processes;
    Support the Finance team in the implementation of monthly payroll.

    Logistical Support

    Assist in identifying venues for organizations’ activities in addition to coordinating the activities, ground transportation, and presentations;
    Assist in arranging temporary lodging, transport, communication, and other travel logistics for Boston staff, Experts, and/or other guests as may be required.

    Admin Support

    Offer support on admin functions as needed to ensure smooth functioning of the Admin Unit;
    Provide administrative support every once in a while for operational departments during visits to the community.

    Other duties as assigned.

    Desired qualifications:

    University degree in Human Resource, Business Studies, or a related field required;
    At least two years’ work experience in administrative, logistical, human resource roles (or a combination) and a higher diploma in a related field in lieu of the bachelor’s degree;
    Excellent written and verbal communication skills;
    Strong interpersonal skills;
    Ability to handle and maintain matters confidentially;
    Excellent computer skills;
    Experience in HR specific software will be an added advantage.
    A valid Police Clearance Certificate

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Economic Mobility Assistant

    Economic Mobility Assistant

    Grade: 4

    Starting Salary: KES 67,000

    Supervisor: Program Coordinator, Resettlement

    Supervision Given: None

    The main purpose of the position is to provide support to the Resettlement Unit, specifically working on processing refugee applicants for economic mobility, mainly to Canada.   The Economic Mobility program aims to identify and refer successful refugee applicants for job opportunities in Canada and beyond.  The program also aims to continue building on the outcomes and learnings of a pilot project – the Economic Mobility Pathways Project by documenting opportunities and barriers to labour migration in the refugee context.    

    Core Responsibilities of this Position:

    Screening 

    Receive applications from refugee applicants and conduct different types and levels of screening to ensure the applicants meet the economic mobility program criteria, employer needs, provincial and federal requirements.  
    Develop understanding and knowledge around participating countries’ economic mobility programs including their skills classification and apply the same during screening.
    Schedule, contact, and conduct language testing for successful applicants and coordinate formal language testing with accredited testing centres. 
    Liaise and correspond with UNHCR offices, namely, Branch Office Kenya, Sub Office Dadaab and Sub Office Kakuma around the screening process and requirements. 

     

    Data Entry

    Conduct data entry for all applications received by entering all pertinent data points required.
    Enter and update the economic mobility database consistently, organize information to fit the format required by the database and ensure data is backed up.
    Create accurate spreadsheets that capture pertinent information necessary for implementing the program and generate statistics when required.

     

    Employment Applications/Job Interviews  

    Provide support to applicants in drafting, preparing and completing job applications including writing curricula vitae, resumes and other required documentation.
    In coordination with the supervisor, conduct job interview preparation for the applicants which includes employer briefing, providing guidance on and sharing relevant reading materials, scheduling and or conducting mock interviews and giving feedback.  

    Immigration Applications 

    Facilitate the completion of provincial and federal immigration documents by demonstrating a firm grasp of the immigration requirements of the participating countries and guiding applicants through the process including the sourcing of required documents. 
    Provide all other support to ensure the successful submission of immigration applications and troubleshooting where necessary.  

    Missions 

    When required, undertake missions to UNHCR offices in Kakuma, Dadaab, Nairobi and other locations to conduct screening, language testing, preparation of employment applications including CVs/resumes, completion of provincial and federal immigration documents.    

    Documentation and Record Keeping

    Maintain soft and hard copies of the program’s related documents.
    Create and document files to allow for retrieval when necessary.
    Document best practices learned when doing data entry and general screening.  

    Information Sharing/Expectations Management 

    Regularly and in conjunction with partners, engage in information sharing/awareness raising and expectations management sessions about labour mobility with participating applicants and the refugee community in general.  Ensure the communication about prospects and opportunities is realistic and in line with program requirements and standard operating procedures.  
    When needed, conduct focus group sessions with the community to assess the level of awareness about the program, clarify any misconceptions or misinformation, gather relevant information/data and field questions from the community.   

    Other Duties 

    Engage in activities aimed at fraud mitigation and prevention. 
    Attend to other program duties as may be assigned.   

    Qualifications:

    Required Qualifications:

    Bachelor’s Degree in Office Administration, Business Administration, Social Studies or any other related field.
    Secretarial or administrative experience in private or public sector is required.
    Ability to maintain confidentiality.
    Good command of MS Office packages.

    Desired Qualifications:

    Strong interpersonal and communication skills.
    Self-motivated and able to work with a high degree of autonomy. 
    Good working knowledge of English is required.
    Proficient typing skills.
    Experience working with refugee communities in urban areas.
    French proficiency is considered an added advantage.
    Previous data entry, file review and form fill work experience is considered an advantage.

    Special Requirements:

    A certificate of police clearance.

    Apply via :

    refugepoint.applicantstack.com

  • Child Protection Expert 

Resettlement Expert

    Child Protection Expert Resettlement Expert

    Description
    Main Purpose of the Position
     
    As part of the UNHCR-RefugePoint Collaboration Project, the Child Protection Expert (hereinafter “Expert”) provides direct support to UNHCR through temporary deployments to UNHCR offices throughout Africa. Assigned to one or more specific duty station(s) over the course of the contract, the Expert is considered an “Expert on Mission” to UNHCR tasked with enhancing local refugee child protection capacity, in particular as it relates to Best Interests Assessments (BIAs) and Best Interests Determinations (BIDs). On most assignments, the Expert’s core responsibility is to provide direct casework support to UNHCR by conducting BIDs/BIAs for Unaccompanied and Separated Children (UASC). Depending on the needs of the assigned duty station(s), the Expert may also assist in child protection case management activities and capacity building through training, mentoring, and other activities such as monitoring and evaluating existing child protection systems. In addition, the Expert contributes to the logistical planning and execution of child protection deployments and maintains regular operational and administrative communication with RefugePoint’s Nairobi and Headquarters offices during all stages of deployments.

    go to method of application »

  • Communications Manager

    Communications Manager

    Grade:                         8
    Monthly Gross:         KES 200,000
    Supervisor:               Country Director, Kenya and Communications Manager, Headquarters Office
    Supervision Given:  Officer, Communications
    The Communications Manager will drive the overall Communication Strategy of RefugePoint while ensuring the use of consistent, accurate and professional communication to all stakeholders.
    Key Responsibilities
    Management

    The Nairobi Communications Manager will be responsible for carefully creating work plans and processes that help program staff to prioritize communications opportunities.
    Supervise the Communications Officer: The Nairobi Communications Manager will be responsible for managing the Communications Officer in the Nairobi office, as well as any additional Communication or Development related junior positions that may join the team as the organization grows.
    Review and approval of work plans for the communications team in Nairobi
    Create communications materials for public consumption that put Nairobi programs, staff, and clients at the forefront of messaging.

    Partnerships

    Develop and strengthen links with local, regional and international media to promote the work of RefugePoint in Nairobi.
    Participate in inter-agency media and communication working groups to encourage information flow across agencies and to develop complementary media strategies;
    Work with Nairobi operational and programmatic staff on public information, media and communication issues.
    Inform the Country Directory and Senior Managers on media and communication issues/campaigns.
    Contribute to the design and prepare appropriate information campaigns for a variety of target groups.
    Oversee donor/stakeholder visits (create agendas, identify and oversee client visits, lead a debriefing following the visit, and update Boston staff on the visit).

    Social Media Support

    Support the development and dissemination of communications and various media resources for crises in Nairobi, as needed.
    Draft social media communications (including but not limited to Twitter, Facebook, Instagram, and the RP website) to increase awareness of RefugePoint’s work in Nairobi and to share this work and the experience of being in Nairobi with donors around the world.
    Coordination of story ideas as well as collection of communications materials.
    Liaise closely and consistently with RP staff to keep a constant update on activities, highlight progress, and contextualize challenges.

    Events

    Participate in mission key events and workshops and undertake field duty travels as needed in order to acquire material, including photographs of work being undertaken by the field, that would promote RP with donors and governments.
    Recommend and organize outreach activities and assist the Country Director and Program Teams in carrying out initiatives to promote RP image and to increase the awareness of RP activities in the country.

    Record keeping

    Help to build and maintain a library of program content.
    Assist the Programs team with regular reporting, infographics and situation reports.

    Perform such other duties as may be assigned.
    Time commitments Requirements

    Participate in (at least) weekly team meetings with the Communications and Development team at HQ, as well as separate one-on-one meetings with HQ Communications and Development staff as needed. This role requires constant contact and interaction with the HQ office, and so arrangements must be accounted for in terms of scheduling (typically late afternoon calls) to coordinate with HQ office hours. The HQ culture is heavily email-dependent, and so this role will require careful attention to checking and responding to emails.

    Person Specification:
    Education

    Degree in Journalism, Mass Media Communications, Public Information or a related field from an accredited academic institution with four years of relevant professional experience.

    Experience

    Experience in international journalism, including coverage of international organizations;
    Excellent skills in writing, editing, and graphic design;
    Online communication and social media skills;
    High level of professionalism and ability to work under pressure and adhere to strict deadlines in a complex and fast-changing environment;
    Strong interpersonal skills and ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds;
    Demonstrated gender awareness and gender sensitivity;
    Knowledge of international agencies like the UN an advantage;
    Experience working with refugee populations.
    Fluent in Swahili & English. Fluency in languages spoken by Nairobi’s refugee population would be an added advantage.

    Special Requirements:

    Current Police Clearance Certificate.

  • Associate, Livelihoods

    Associate, Livelihoods

    ID: 2108
    Grade: 5
    Starting Salary: KES 90,000
    Reports to: Manager, Livelihoods
    The primary responsibility of the Livelihoods Associate is to support the Livelihoods team in implementing RefugePoint’s Urban Refugee Livelihoods Program in Nairobi. The key role for this position will be monitoring and mentoring supported clients.
    The Livelihoods Program is part of RefugePoint’s broader stabilization and empowerment services, and the successful candidate will work closely with other staff in the coordination of holistic assistance. This position reports to the Livelihoods Officer.
    Core responsibilities of the position:
    Project implementation and monitoring:

    Participate in regular monitoring of the supported beneficiaries, update their progress and emerging issues through planned field visits;
    Work closely with clients receiving business grants to help them establish and run their businesses profitably; provide business advice, and constructive coaching to clients;
    Conduct mentorship to granted clients to enhance success of their businesses;
    Work closely with business community monitors and provide monthly reports on businesses progress;
    Maintain comprehensive, clear client records in the database and/or in clients’ files;
    Assist in compiling of all monitoring information on a regular basis and documentation of lessons learned from field visits and project activities;
    Assist in developing appropriate tools for use in monitoring and reporting on clients’ progress.

    Direct service provision:

    Identify and assess suitable refugees to engage in Livelihoods activities according to RefugePoint’s standard operating procedures;
    Support refugees to develop practical small business plans, review business plans, and supporting disbursement of grant funds;
    Facilitate training for refugees in basic business skills (bookkeeping, marketing, savings, etc.) according to RefugePoint’s curriculum;
    Follow up on disbursed cash grants and ensure receipt of cash by clients through telephone calls or conducting field visits.

    Collaboration:

    Help clients access new markets through market linkage opportunities;
    Actively participate in graduation sessions for clients in collaboration with Social Workers;
    Maintain established relationships with external partners.

    Any other duties as assigned.
    Required Qualifications:

    Degree in Business Administration, Economics, Entrepreneurship or other related studies;
    At least two years experience with urban livelihoods or with vulnerable populations;
    Experience in the use of computer and office software packages (MS Word, MS Excel etc) and knowledge of spreadsheet and database packages;
    Ability to provide continuous input to the organizations’ processes, implementation of new systems etc;
    Strong business and analytical skills;
    Good English communication skills, both oral and written;
    Typing skills with a minimum speed of 40 WPM.

    Desired Qualifications:

    Excellent command of the most common methodologies to identify, assess, and monitor income generating activities with a proven record of achievements;
    Experience working with refugees;
    A high degree of cultural sensitivity and ability to adjust to changes;
    A great sense of self motivation and ability to work with a high level of autonomy;
    Ability to remain flexible in a dynamic environment;
    Ability to work well in a team and promote teamwork.

    Special Requirements:

    Current police clearance certificate

  • Interim Social Worker

    Interim Social Worker

    Job Description

    Summary
    Title:Interim Social Worker ID:2093Department:Nairobi OfficeClosing Date:Short-listing will be on a rolling basis. Only short-listed individuals will be contacted.

    Grade: 5Daily Rate: KES 3,075Duration: Approximately 4 months starting mid or end of November 2018Supervisor: Program Manager, Social Work and Child ProtectionSupervision Given: [None]
    RefugePoint was founded in 2005 to provide lasting solutions for the world’s most vulnerable refugees. We work to fill the critical and unmet needs of people affected by war and conflict that have fallen through the net of humanitarian assistance, in particular women, children and urban refugees.
    The primary responsibility of the Social Worker is to provide social work support to urban refugees towards stabilizing them and promoting their self sufficiency.
    The core responsibilities of this position:

    Case management

    Identify vulnerable refugees and asylum seekers in Nairobi as potential new clients, conduct intake assessment and refer for services when appropriate.
    Conduct case plan reviews and assessments for existing clients and work closely with them to graduate from direct assistance to self reliance.
    Make recommendations to child protection, medical, livelihoods and counselling units to ensure that clients receive support in a timely manner.
    Conduct individual case management for clients in close coordination with other units. This includes conducting home visits and regularly meeting with clients to promote their stabilization.
    Facilitate in workshops and support groups as part of social work assistance for refugee communities.
    Link clients to community resources, government agencies and other partners when appropriate.
    Attend to other program duties as may be assigned by the supervisor.

    Networking/ collaboration

    Participate in regular inter-unit coordination meetings to discuss provision of services to clients.
    Represent RefugePoint in different forums as assigned.

    Reporting

    Update the database with basic case information, dated case notes on activities and referrals, assessments and recommendations on urban action page, and comprehensively complete necessary forms.
    Update client files with session notes to depict social work-specific interventions.
    Provide a monthly report on core tasks to the supervisor.

    Requirements:

    University degree in social work or related field required.
    At least two years’ work experience in a social work position required.
    Excellent written and verbal communication skills.
    Strong interpersonal skills.
    Experience assisting refugees and asylum seekers in an urban environment strongly preferred.
    Commitment to rights based, empowerment based approach.
    Excellent computer skills.

  • Community Navigator 

Livelihoods Associate 

Temporary Driver

    Community Navigator Livelihoods Associate Temporary Driver

    Reports to: Senior Officer, Community Outreach
    Supervision Given: [None]
    The primary responsibility of the Community Navigator is to assist the organization in providing information and timely support to refugees and asylum seekers towards their self-reliance.
    Duties and responsibilities:

    Act as a guide to the organization in tracing clients in the community;
    Provide language interpretation and translation;
    Collect prescription medicine from RefugePoint and deliver to patients;
    Provide accurate and timely information to refugees and migrants;
    Monitor businesses supported by RefugePoint;
    Participate in community mobilization as directed by RefugePoint;
    Participate in community education as directed by RefugePoint;
    Accompany patients to the hospital when called upon.
    Attend to any other duties as assigned by the line supervisor(s).

    Requirements:

    Must be a resident of Rongai;
    Must be fluent in English and Great Lakes Languages;
    Must hold a UNHCR mandate refugee certificate, Government alien card and/or recent Government verification documents;
    Must have a minimum of secondary school education;
    Ability to maintain confidentiality.

    Desired:

    Post secondary school training e.g. in health, community development, counseling, business administration etc.
    Experience in community mobilization.

    go to method of application »

  • Communications Officer

    Communications Officer

    Starting Salary (Gross): KES. 108,000
    Reports to: Communications Manager and Country Director
    Supervision Given: [None]
    The Communications Officer supports RefugePoints external relations activities by serving as a liaison between the Nairobi Urban Refugee Protection Program and the organization’s headquarters in the United States.
    Responsibilities

    Writing and general communications

    Write compelling clients stories that highlight RefugePoints work.
    Draft high quality professional written content for various RefugePoint publications, including Development appeals, newsletters, grant proposals, and reports.
    The Communications Associate will be responsible for producing content from start to finish: from setting up interviews with other RefugePoint team members and clients, traveling into the field on a weekly basis, developing interview questions, interviewing clients to collect stories, writing final stories using quotes/audio/notes taken and submitting finalized work, with photos (sometimes video) to the Communications Manager.
    Maintain strong relationships with all Nairobi teams (medical, social work, livelihoods, counseling, etc) and check in on a weekly basis for story leads, suggestions.
    Research, draft, and update information related to Nairobi’s refugee population, including cultural profiles for new arrivals and/or changes within existing refugee communities.
    Respond to immediate requests from headquarters for updates on programs, clients, or events.
    Track refugee resettlement departures and update headquarters regularly. Track refugees post-departure, and set up systems to put this into place.
    As needed, help with the printing of T-shirts, posters, tote bags, and other collateral.

    Social media and website support

    Support the Communications Manager in developing content for RefugePoint’s web and social media platforms.
    Provide assistance managing and evaluating social media platforms as requested, in particular internal platforms for staff communication.
    Conduct media monitoring on issues related specifically to urban refugee protection and alert headquarters to relevant stories.
    Update the internal staff website with new content, especially new staff bios and stories of interest, photos from RP events, etc.
    Draft Quarterly internal newsletter content with pertinent updates from the Nairobi Office.

    Video and Photography

    Take professional photographs of clients, programs, and the environment in Nairobi for RefugePoints publications, website, and social media.
    Film, or arrange for videographers to film, material for RefugePoints audio/visual needs. This includes occasionally setting up live video feeds for special events in the U.S.
    Organize and manage Nairobi’s image library, ensuring that all photo and story releases are signed and accessible.
    Event Management and Training
    Assist with coordinating RefugePoint events in Nairobi, including trainings, conferences, community working groups, and fundraising forums.
    Lead internal communications trainings and motivate staff to engage in external relations activities, including sharing stories and highlights from their departments.
    Orient newly hired regional and local staff to RefugePoints external relations policies.
    As needed, coordinate focus groups to support RefugePoints operations team.

    Qualifications

    Excellent professional writing, editing, and proofreading skills (in English) are imperative to this position. Writing with a U.S.-based population in mind is required.
    Excellent interviewing skills, and communication skills in speaking, transcribing, contacting and following up with refugee clients.
    Ability to work very well both independently and collaboratively. Candidate will need to be a self-starter, someone who can manage their time and tasks independently and responsibly.
    Bachelor’s Degree in relevant field (communications, journalism, marketing, public relations, etc). Degrees in human rights or international affairs will also be considered.
    A minimum of three years of experience in a related communications position.
    English fluency required.
    Experience with popular social media platforms (Facebook, Twitter, Instagram, etc).
    Experience with photography required. Videography skills are preferred.
    Experience with Adobe Creative Suite software highly preferred.
    High level of respect for individuals regardless of their race, nationality, gender, sexual orientation, age or legal status.
    A strong interest in the mission of RefugePoint and refugee protection.
    High levels of patience and diplomacy.
    Must be legally able to live and work in Kenya.

    Special Requirement: A police clearance certificate is required prior to issuance of contract.