Website: Website http://www.racg.co.ke/

  • Relationship Officers

    Relationship Officers

    Overall Job Purpose

    The Relationship Officers overall purpose is to achieve business growth for the Bank by selling Consumer Banking products and services within assigned market segments and by promoting and selling other products and services of the Bank to enhance value-added relationship with existing customers.

    Requirements:

    A Bachelor’s degree in a business-related field.
    Minimum 3 years’ Sales experience in banking, with a proven top-performance record.
    Sales-driven and Achievement Oriented i.e. strives to achieve results and enjoys being judged on performance standards.
    Proven planning, co-ordination and time management skills
    Strong Networking skills and Street Smart
    Excellent Communication and Interpersonal skills: Ability to build rapport easily with customers, and have the ability to work individually and as part of a team.
    Personal Ethics: Must be honest, fair, just but firm with himself, and of high integrity.

    Apply via :

    www.racg.co.ke

  • Head of Sales – Retail Industry

    Head of Sales – Retail Industry

    You will head the sales team and be responsible for setting and executing the overall sales strategy to ensure achievement of the key performance indicators. You will further manage the sales team across the country and analyze pipeline, lead data and deliver periodic reporting to the management team providing key business insights: typical reporting relates to Demand Generation, Pipeline Forecast and Trends, Conversion Rates, Target Accounts, Market Segmentation etc

    This role requires a highly self-driven and high performing individual keen on meeting our new business revenue growth ambition

    Job Responsibilities:

    Develops and executes strategic plans to achieve sales targets and expand our customer base
    Builds and maintains strong, long-lasting customer relationships
    Owns and hits/exceeds annual sales targets across our product categories
    Establishes forces that shift tactical budgets and strategic direction of key accounts and recommends necessary action
    Maximizes order intake and market share through prescription, customer management, opportunity development and follow-up in order to provide commercial and technical leadership and support during pre-sales, sales, and after sales stages to our customers.
    Analyzes market dynamics in an effort to maximize existing sales successes seeking to create new sales growth opportunities
    Creates a high-performance culture in the team where KPIs are always met and decisions are taken based on accurate data.
    Prepares sales forecasts and reports and documents quarterly and annual goals
    Maintains a high level of industry knowledge and remains up to date on industry trends and issues constantly recommending ways to improve
    Maintains sales volume, product categories and selling prices by keeping current with supply and demand, changing trends, economic indicators, and competitors.

    Requirements:

    Degree preferably in Sales & Marketing, or equivalent
    10+ years of experience in Sales 5 of which must be in senior leadership role within a retail business setup
    Detailed understanding and hands on experience in Omni channel retailing
    A leader: exceptional leader and motivator of people that displays exceptional leadership attributes. You have managed, grown, and nurtured teams. You know how to develop individuals into superstars
    Go-getter with proven experience building positive working relationships and working successfully in cross-functional teams with varied levels of understanding of analytics
    Analytical thinker with the ability to break down the components but still be able to see the bigger picture
    Excellent written, verbal and presentation skills
    Experience approaching problems and business situations methodically and analytically
    Self-directed and comfortable working in ambiguous environments. Be a pro-active self-starter who can work independently
    Excellent knowledge of MS Office, including Excel, PowerPoint, SAP

    Apply via :

    www.racg.co.ke

  • Head Of Sales 


            

            
            General Manager – Engineering, Stores and Services 


            

            
            Head of Risk and Compliance

    Head Of Sales General Manager – Engineering, Stores and Services Head of Risk and Compliance

    Job Description

    You will head the sales team and be responsible for setting and executing the overall sales strategy to ensure achievement of the key performance indicators. You will further manage the sales team across the country and analyze pipeline, lead data and deliver periodic reporting to the management team providing key business insights: typical reporting relates to Demand Generation, Pipeline Forecast and Trends, Conversion Rates, Target Accounts, Market Segmentation etc
    This role requires a highly self-driven and high performing individual keen on meeting our new business revenue growth ambition

    Job Responsibilities

    Develops and executes strategic plans to achieve sales targets and expand our customer base
    Builds and maintains strong, long-lasting customer relationships
    Owns and hits/exceeds annual sales targets across our product categories
    Establishes forces that shift tactical budgets and strategic direction of key accounts and recommends necessary action
    Maximizes order intake and market share through prescription, customer management, opportunity development and follow-up in order to provide commercial and technical leadership and support during pre-sales, sales, and after sales stages to our customers.
    Analyzes market dynamics in an effort to maximize existing sales successes seeking to create new sales growth opportunities
    Creates a high-performance culture in the team where KPIs are always met and decisions are taken based on accurate data.
    Prepares sales forecasts and reports and documents quarterly and annual goals
    Maintains a high level of industry knowledge and remains up to date on industry trends and issues constantly recommending ways to improve
    Maintains sales volume, product categories and selling prices by keeping current with supply and demand, changing trends, economic indicators, and competitors.

    Other Requirements

    Degree preferably in Sales & Marketing, or equivalent
    10+ years of experience in Sales 5 of which must be in senior leadership role within a retail business setup
    Detailed understanding and hands on experience in Omni channel retailing
    A leader: exceptional leader and motivator of people that displays exceptional leadership attributes. You have managed, grown, and nurtured teams. You know how to develop individuals into superstars
    Go-getter with proven experience building positive working relationships and working successfully in cross-functional teams with varied levels of understanding of analytics
    Analytical thinker with the ability to break down the components but still be able to see the bigger picture
    Excellent written, verbal and presentation skills
    Experience approaching problems and business situations methodically and analytically
    Self-directed and comfortable working in ambiguous environments. Be a pro-active self-starter who can work independently
    Excellent knowledge of MS Office, including Excel, PowerPoint, SAP

    go to method of application »

    Apply via :

    www.racg.co.ke

  • Head of Distribution & Business Development 


            

            
            Legal Affairs Officer

    Head of Distribution & Business Development Legal Affairs Officer

    A financial services group in Kenya (Life, General Insurance and Asset Management) is looking for Head of Distribution & Business Development. This role is responsible for driving new business acquisition and retention of existing business on a profitable basis and ensuring achievement of revenue and profitability targets. Manage and drive the identification and development of distribution channels to support the delivery of revenue and profitability targets while ensuring excellent client experience. Lead in preparation of business plans, and coordination of marketing and sales strategies.

    Job Responsibilities

    Strategy & Implementation

    Develop and implement strategies to identify and develop business opportunities in existing and under penetrated markets (both traditional and non-traditional markets).
    Drive the implementation of the strategy to maximise revenue and profitability through alignment of in-house products and solutions.
    Implement and operationalise tactical plans in collaboration with executive management and other relevant business stakeholders enable service delivery and achieve business objectives.
    Optimise utilization of the Company’s comparative advantage (in resources, assets, product range and market leadership) to promote prospects for business acquisition and retention
    Carry out relevant market research and take all necessary actions to ensure that the Company remains competitive.
    Investigate competitors’ activities and overall economic and social trends whilst drawing up action plans to stimulate profitable revenue growth.
    Develop and sustain a competitive edge for the company through external networking, benchmarking and representation on related forums and any other approved channels.
    Build and maintain strategic partnerships with business partners, stakeholders and business areas in order to understand business priorities and requirement.

    Internal Processes

    Co-ordinate the activities of and manage the sales teams.
    Set meaningful and measurable objectives (annual targets) that deliver company goals and objectives on revenue growth and profitability
    Facilitate initiatives aimed at equipping the sales force in business to identify and meet clients’ need and improve client engagement.
    Gather competitive intelligence and new product ideas from the business environment and share market insights with management team.
    Periodically review existing products and proposes changes/ enhancements based on client needs, propose and lead in customised solutions for clients across licences within the CVP framework. with a view to enhancing their quality.
    Assist in capacity building within the support operations of the business to ensure efficient process turnaround times and seamless client service
    Drive the application of good governance principles and legislative compliance within the area.

    Client

    Develop, maintain and build strong long-standing relationships with existing and potential clients including brokers, agencies and direct clients, and other relevant stakeholders.
    Carry out and coordinate product training for brokers, agencies and direct clients across business lines.
    Effectively manage intermediary relationships and ensure SLA management with internal and external stakeholders.
    Engage with key internal and external stakeholders to identify changing client needs and make recommendations to align service offering with client needs.
    Deliver on service level agreements made with internal and external stakeholders in order to ensure that expectations are managed.
    Establish a customer service framework that drives efficient and effective client management, administration and maintenance.
    Collaborate with senior staff in other departments to enhance a well-coordinated approach to service delivery and customer service.
    Drive the design and application of a stakeholder feedback capability in respect of service delivery.

    Compliance & Best Practice

    Ensure strict compliance with internal and regulatory processes and controls.
    Responsible for the implementation and adoption of Compliance, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes.
    Manage portfolio risks and regulatory compliance aspects regarding business acquisition.
    Maintaining a high level of integrity and ethical standards commensurate with the requirements of market best-practice

    Reporting

    Prepare periodical business performance reports for internal and external use and/or consumption.
    Analyse performance against monthly, quarterly and annual targets and provide reports that include remedies for any negative variances.
    Ensure incident reporting is done in a timely manner.
    Ensure regulatory returns, reports and other compliance documents are prepared and submitted in a timely manner. Including follow up or approval and/or closure.

    People

    Promote a positive work climate and culture to energize employees, give meaning to work, minimize work disruption and maximize employee productivity.
    Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
    Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
    Establish, develop and manage a team with the requisite skills and aptitude to deliver on the Company’s strategy
    Identify, define, communicate and obtain buy-in for performance expectations through the implementation of aligned KPIs for the team.
    Execute effective workforce planning practices and actively participate in recruitment of suitably qualified talent for the department in line with the company’s policies.
    Effectively manage performance within the team in order to ensure business objectives are achieved.
    Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members.
    Conduct periodic training needs assessment form the department members and recommend training programs to address any gaps within company policies and practices.
    Conduct continuous training, guidance, coaching and mentoring for the team.
    Take ownership for own learning and development.

    Other Requirements

    Minimum of Insurance, Sales or Marketing degree
    Professional Insurance qualifications
    Insurance Body Membership and Accreditation
    8 – 10 years’ post qualification experience in the financial sector, largely focused on insurance sales, and at least 5 years of effective management of a substantial insurance client portfolio.
    In depth understand of local Insurance practices, laws and regulatory requirements. Strong existing relationships with leading insurance intermediaries would be a significant advantage.
    Demonstrable in-depth understand of insurance regulatory frameworks as pertains to insurance practices and products.
    Good communication and presentation skills at a senior level
    Extensive strategic planning, budgeting and management experience.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Business Development Analyst

    Business Development Analyst

    Job Responsibilities

    Business Development

    Building, managing the process and taking the lead on commercial proposals.
    Research – Feeding the funnel:
    Daily news reviews – Newspapers/ Google news alerts/Kenyan news reviews
    Industry magazines & industry websites
    Networking – Business associations, banks, law firms,
    Process Development – Create BD categories and manage movement of leads in the sales funnel i.e., ensure nothing falls out the net.
    Coordination – Pipeline tracking and updating BD and BDM activity.
    Consolidation – BD admin and reporting
    Analysis – Business Development activity analysis

    Commercials

    Prepare rate cards, EOIs, RFIs, RFPs, proposals, and tenders

    Business reporting

    Monthly and quarterly business reports consolidation and preparation of presentations

    Marketing

    Prepare and update the standard company profile and all marketing materials.
    Using PowerPoint to create commercial proposal visuals for client presentation.
    Collating and collecting the required content for logistics solutions and commercial proposals.
    Preparation of supporting detailed costing for commercial proposal

    Digital

    Administrate company LinkedIn page, website content and all other digital platforms.
    Explore other additional digital platforms for marketing.
    Updating the company profiles and all digital marketing material.
    Preparation of content for Monthly Group newsletter.

    Business Development and commercial

    Prepare term sheets, PPT proposals and tender technical proposals (Word doc template and PPT)
    Building, managing the process and taking the lead on commercial proposals.
    Assisting projects support in project management as required

    Requirements:

    A bachelor’s degree in a business-related course
    Minimum 6 years’ Business Development Analysis, Sales and Marketing position in a junior or middle management capacity or equivalent in Logistics services industry.

    Competencies

    Strong knowledge about the industry including competitors and market trends.
    Strong analytical and research skills
    Self-starter who shows initiative and is capable of working for periods without supervision.
    Keen eye for identifying opportunity.
    Excellent reporting and presentation skills
    Highly skilled in Excel, Word, PowerPoint and other relevant software programs
    Pricing skills
    Excellent verbal and written communication skills
    Creative thinking skills
    Problem solving skills.
    Team player
    Enthusiastic and proactive

    Personal Attributes

    Organized, accurate and detail oriented.
    Ability to plan and structure work.
    Commitment to teamwork
    Ability to develop and manage interpersonal relationships.
    Learning mindset
    Ability to engage and interact with multiple managerial grade levels including the executive.
    Completely trustworthy as will be handling occasional confidential data.

    Apply via :

    www.racg.co.ke

  • Manager – Product Research & Development

    Manager – Product Research & Development

    Our client, a leading Micro Finance Bank in Kenya is looking to hire Manager, Product Research & Development. The position is responsible for researching, developing, and launching new products. Responds to company initiatives by driving new products and existing optimizations to meet customer needs. In this position, the Product Development manager works with individuals from across the company to identify and define target market segments, CVPs, niche markets market requirements, key business strategies, products and services  and the competitive environment for the bank portfolio.

    Job Responsibilities

    1. Product development

    Product Strategy and Vision:

    Develop and communicate a clear product development strategy aligned with company goals and market trends.
    Identify market opportunities and customer needs to drive product innovation and differentiation.
    Collaborate with stakeholders to define product vision, objectives, and success metrics.

    Product development Planning and Execution:

    Create comprehensive product development plans outlining clear timelines, milestones, and deliverables.
    Lead cross-functional teams, including business, marketing, and finance, to ensure efficient and timely product execution.
    Monitor product development progress, identify potential roadblocks, and implement strategies to mitigate risks.

    Requirements Gathering and Analysis:

    Collaborate with stakeholders, customers, and market research to gather and define product requirements.
    Conduct competitive analysis to identify gaps and opportunities in the market.
    Translate customer feedback into actionable product features and enhancements.

    Product Design and Development:

    Work closely with sector heads to create user-centered products.
    Drive the development process, ensuring products meet quality standards, functionality, and performance expectations.
    Foster innovation by encouraging creative problem-solving and out-of-the-box thinking.

    Quality Assurance and Testing:

    Collaborate with QA teams to identify and address any defects or issues during product development.

    Launch and Market Introduction:

    Support marketing to develop go-to-market strategies, including pricing, positioning, and promotional plans.
    Coordinate product GTM plans ensuring alignment across marketing, business, and support teams.
    Monitor post-launch performance and gather customer feedback for continuous improvement.

    Cross-Functional Collaboration:

    Manage the Product development committee which is a representation from all departments and is mandated by product development policies.

    Budget Management:

    Manage product development budgets, ensuring resources are allocated efficiently and effectively.

    Reporting

    Provide weekly, monthly and adhoc market and product reports.

    2. Research and insights

    Research Strategy and Planning:

    Develop and execute a comprehensive research strategy aligned with organizational goals and objectives.
    Collaborate with cross-functional teams to identify research needs and prioritize research projects based on business priorities.
    Design research methodologies and frameworks to gather insights effectively.

    Research Design and Execution:

    Lead end-to-end research projects, including project scoping, designing research instruments, participant recruitment, data collection, and analysis.
    Utilize both qualitative and quantitative research methods, such as surveys, interviews, focus groups, and market analysis, to gather relevant data.
    Ensure research projects are conducted with rigor and adhere to ethical guidelines.

    Data Analysis and Interpretation:

    Analyze research data to extract meaningful insights, trends, and patterns.
    Employ statistical analysis techniques to derive actionable recommendations from research findings.
    Translate complex data into clear and concise presentations or reports for various stakeholders.

    Strategic Insights and Recommendations:

    Collaborate with leadership and cross-functional teams to translate research insights into actionable recommendations that inform business strategies and decision-making.
    Present findings in a compelling manner to various audiences, conveying the implications and potential impact on business goals.

    Market and Competitive Analysis:

    Monitor industry trends, competitive landscape, and emerging market developments.
    Provide regular updates on market dynamics and competitor activities to guide strategic planning.

    Stakeholder Collaboration:

    Work closely with internal stakeholders to understand their research needs and provide guidance on research methodologies.
    Share weekly, monthly and adhoc reports as required.

    Key Measurable Goals

    Improved products performance based on set targets.
    Number of developed products following product development process
    Growth in market share through increased product uptake
    Research that delivers value addition to the Bank
    Developing compelling Customer Value Propositions
    Introduction of customer tailored products
    Growth of meaningful and brand equity metric

    Requirements

    A Degree in a Business, Economics, Statistics, Marketing or social sciences field with relevant qualifications including marketing, insurance, communications and/or public relations.
    Minimum 7 years’ product research, development and marketing experience particularly in financial services. Ideal candidate must have at least 5 years’ experience working in the same position in a financial service provider, specifically a commercial bank.
    Analytical and statistical tools to analyze and interpret data – SPSS, STATA, MS Word, Excel, and PowerPoint software.
    Strategic thinker with strong organizational and analytical skills
    Excellent inter-personal skills
    Staff supervisory capability
    Highly motivated, flexible and adaptable nature.
    Ability to travel extensively

    Apply via :

    www.racg.co.ke

  • Manager – Product Research and Development 


            

            
            Chief Operating Officer

    Manager – Product Research and Development Chief Operating Officer

    Job Responsibilities

    Product development

    Product Strategy and Vision:

    Develop and communicate a clear product development strategy aligned with company goals and market trends.
    Identify market opportunities and customer needs to drive product innovation and differentiation.
    Collaborate with stakeholders to define product vision, objectives, and success metrics.

    Product development Planning and Execution:

    Create comprehensive product development plans outlining clear timelines, milestones, and deliverables.
    Lead cross-functional teams, including business, marketing, and finance, to ensure efficient and timely product execution.
    Monitor product development progress, identify potential roadblocks, and implement strategies to mitigate risks.

    Requirements Gathering and Analysis:

    Collaborate with stakeholders, customers, and market research to gather and define product requirements.
    Conduct competitive analysis to identify gaps and opportunities in the market.
    Translate customer feedback into actionable product features and enhancements.

    Product Design and Development:

    Work closely with sector heads to create user-centered products.
    Drive the development process, ensuring products meet quality standards, functionality, and performance expectations.
    Foster innovation by encouraging creative problem-solving and out-of-the-box thinking.

    Quality Assurance and Testing:

    Collaborate with QA teams to identify and address any defects or issues during product development.

    Launch and Market Introduction:

    Support marketing to develop go-to-market strategies, including pricing, positioning, and promotional plans.
    Coordinate product GTM plans ensuring alignment across marketing, business, and support teams.
    Monitor post-launch performance and gather customer feedback for continuous improvement.

    Cross-Functional Collaboration:

    Manage the Product development committee which is a representation from all departments and is mandated by product development policies.

    Budget Management:

    Manage product development budgets, ensuring resources are allocated efficiently and effectively.

    Reporting

    Provide weekly, monthly and adhoc market and product reports.

    Research and insights

    Research Strategy and Planning:

    Develop and execute a comprehensive research strategy aligned with organizational goals and objectives.
    Collaborate with cross-functional teams to identify research needs and prioritize research projects based on business priorities.
    Design research methodologies and frameworks to gather insights effectively.

    Research Design and Execution:

    Lead end-to-end research projects, including project scoping, designing research instruments, participant recruitment, data collection, and analysis.
    Utilize both qualitative and quantitative research methods, such as surveys, interviews, focus groups, and market analysis, to gather relevant data.
    Ensure research projects are conducted with rigor and adhere to ethical guidelines.

    Data Analysis and Interpretation:

    Analyze research data to extract meaningful insights, trends, and patterns.
    Employ statistical analysis techniques to derive actionable recommendations from research findings.
    Translate complex data into clear and concise presentations or reports for various stakeholders.

    Strategic Insights and Recommendations:

    Collaborate with leadership and cross-functional teams to translate research insights into actionable recommendations that inform business strategies and decision-making.
    Present findings in a compelling manner to various audiences, conveying the implications and potential impact on business goals.

    Market and Competitive Analysis:

    Monitor industry trends, competitive landscape, and emerging market developments.
    Provide regular updates on market dynamics and competitor activities to guide strategic planning.

    Stakeholder Collaboration:

    Work closely with internal stakeholders to understand their research needs and provide guidance on research methodologies.
    Share weekly, monthly and adhoc reports as required.

    Key Measurable Goals

    Improved products performance based on set targets.
    Number of developed products following product development process
    Growth in market share through increased product uptake
    Research that delivers value addition to the Bank
    Developing compelling Customer Value Propositions
    Introduction of customer tailored products
    Growth of meaningful and brand equity metric

    Requirements

    A Degree in a Business, Economics, Statistics, Marketing or social sciences field with relevant qualifications including marketing, insurance, communications and/or public relations.
    Minimum 7 years’ product research, development and marketing experience particularly in financial services. Ideal candidate must have at least 5 years’ experience working in the same position in a financial service provider, specifically a commercial bank.
    Analytical and statistical tools to analyze and interpret data – SPSS, STATA, MS Word, Excel, and PowerPoint software.
    Strategic thinker with strong organizational and analytical skills
    Excellent inter-personal skills
    Staff supervisory capability
    Highly motivated, flexible and adaptable nature.
    Ability to travel extensively

    go to method of application »

    Apply via :

    www.racg.co.ke

  • Chemical Sales Representative

    Chemical Sales Representative

    Responsibilities:

    Responsible for selling Chemical Products and achieving forecasted sales budget
    Establish a network of clients to service the requirements of a particular target market as may be assigned by the Sales Head
    Maintains customer rapport and build relations with customers
    Work with the Sales Head to increase the market presence and market share, achieve targeted figures and collect receivables
    Monitor the flow of sales operations of every customer, from sales ordering delivery and collection 

    Qualifications:

    5+ years of working experience in chemical sales in the relevant customer base 
    Able to work under pressure with target deadlines
    Willing to travel to support customers 
    Good communication

    Apply via :

    www.linkedin.com

  • Technical Sales Representatives (Mombasa, Thika, Nakuru, Kisii)

    Technical Sales Representatives (Mombasa, Thika, Nakuru, Kisii)

    Our client Hikvision, provides top-of-the-line IoT solutions for a broad range of physical security products, covering video security, access control, and alarm systems is looking to hire Technical Sales Representatives. The successful candidates will be responsible for supporting the distributors and maintaining good client relationship.

    Location – Mombasa, Thika, Nakuru, and Kisii Regions

    Job Responsibilities:

    Supporting the distributor’s product in their designated area by sorting out problems and offering solutions.
    Promoting Hikvision’s products for sub-dealers and technicians.
    Providing operation training for Hikvision products to distributor technicians, sub-dealers and technicians within the region.
    Printing the marketing materials e.g posters, sign-boards, branding of shops and ensuring good product display in the stores.
    Maintaining a good customer relationship with sub-dealers in the designated region
    Establishing the technical needs of the customers and suggesting appropriate products.
    Explaining complex technical information to customers in a way that is easily understandable.
    Following up with customers and resolving any issues that may arise.
    Keeping customers informed about new technological products.

    Requirements:

    Bachelor’s degree in electronic engineering or related study is Mandatory.
    2 years Technical Sales experience, security technology industry.
    Natives of Mombasa, Thika, Nakuru and Kisii Regions respectively.
    Good Communication Skills (written & Oral)
    Good Interpersonal skills (Flexibility, self-drive, conflict management, and resolution skills, empathy)
    Good Negotiation & Closing Skills

    Apply via :

    www.racg.co.ke

  • HR & Admin. Manager

    HR & Admin. Manager

    A leading Print, Design and Packaging solutions provider is looking to hire HR & Admin. Manager. They will be responsible for the overall management and coordination of human resource and administration functions. This role manages the human assets in the organization, ensuring continuous availability of the necessary skills and that the organization gets value from its human assets while ensuring complete statutory compliance.

    Job Responsibilities:

    Provide leadership to the day-to-day operations of the HR & Admin department, while maintaining focus on the company’s strategic goals.
    Develop and ensure good understanding of the HR policies and procedures, terms and conditions of employment through internal communications and or staff meetings where necessary.
    Manage the disciplinary and grievance processes in accordance with approved policy and in compliance with the legal requirements.
    Maintain harmonious industrial relations with the Staff Union; lead the Collective Bargaining Agreement (CBA) negotiations and manage implementation of the same.
    Work with Functional Heads to understand the business strategy and workforce requirements and staff development plans accordingly.
    Prepare the annual HR and Administration Plan to support the overall strategic aims and objectives of the Company.
    Manage recruitment process and oversee the placement and induction of new staff.
    Implement and/or support the Company’s staff related change management initiatives and acting as the internal human resources consultant on various matters as may be required from time to time by Functional Heads.
    Manage the Company’s remuneration including payroll administration, Staff Medical Insurance scheme, WIBA etc;
    Promote staff welfare and wellness.
    Lead the implementation of the Company’s performance management system based on agreed objectives and agreed key performance indicators.
    Provide oversight over the Learning and Development Function and ensuring that the Company’s training and development plans are prepared in time and appropriate training initiatives are deployed in line with the training calendar.
    Oversee staff leave utilization and making appropriate recommendations.
    Oversee the day-to-day administration processes and operations for e?ective service delivery and compliance.
    Develop departmental budget and business plans to achieve the set company targets.
    Resolve audit and risk related issues identified during HR audits, implementing them and making recommendations.
    Implement, monitor and facilitate performance management programs and support staff through training, mentorship and coaching.
    Manage the development and delivery of the administrative function, including records, front office and the administrative support team to provide effective and efficient services; versee administrative services such as office services, registry, outsourced services and transport.
    Manage the HR & Admin team to achieve optimal performance, including the management of workloads and resourcing, performance management, constructive feedback and facilitation of ongoing professional and technical development

    Key Outputs/Deliverables:

    Effective recruitment, staff development and retention practices. This includes career development and succession planning.
    Management of employee performance, reward and recognition (salaries and benefits)
    Management of employee relations and general safety (welfare and compliance)
    Effective records management, ensuring compliance and supporting decision making.
    Management of general administration such as cleanliness, reception area, work environment, etc.

    Requirements:

    Bachelors degree in a business related field/social sciences, with a major in Human Resource Management
    Higher Diploma in Human Resource Management or CHRP-K.
    Must be a full member of IHRM.
    8+ years human resource management experience preferably in a manufacturing/production environment, with at least 3 years as a Manager.
    Experience handling Staff Union matters/unionized staff is key.
    Diverse experience in human resource and administration management; exposure to the Kenyan Labour Laws.
    Specialist knowledge in change and conflict management
    Excellent leadership, strategic, analytical thinking, people-management, interpersonal, problem-solving, presentation, project management (from conception to completion), and planning skills.
    Self-starter, high energy level with strong interpersonal and communication skills.
    Strong organisational skills and the ability to prioritise work, set targets and make decisions.
    Commercial acumen and financial awareness;
    Demonstrates commitment to results delivery while exceeding expectations.
    Self-motivated with critical attention to detail, deadlines, and reporting.
    Highest level of personal and professional integrity.

    Apply via :

    www.racg.co.ke