Jobs Kenya

Website: Website http://www.racg.co.ke/

  • Manager – Product Research and Development Chief Operating Officer

    Manager – Product Research and Development Chief Operating Officer

    Job Responsibilities

    Product development

    Product Strategy and Vision:

    Develop and communicate a clear product development strategy aligned with company goals and market trends.
    Identify market opportunities and customer needs to drive product innovation and differentiation.
    Collaborate with stakeholders to define product vision, objectives, and success metrics.

    Product development Planning and Execution:

    Create comprehensive product development plans outlining clear timelines, milestones, and deliverables.
    Lead cross-functional teams, including business, marketing, and finance, to ensure efficient and timely product execution.
    Monitor product development progress, identify potential roadblocks, and implement strategies to mitigate risks.

    Requirements Gathering and Analysis:

    Collaborate with stakeholders, customers, and market research to gather and define product requirements.
    Conduct competitive analysis to identify gaps and opportunities in the market.
    Translate customer feedback into actionable product features and enhancements.

    Product Design and Development:

    Work closely with sector heads to create user-centered products.
    Drive the development process, ensuring products meet quality standards, functionality, and performance expectations.
    Foster innovation by encouraging creative problem-solving and out-of-the-box thinking.

    Quality Assurance and Testing:

    Collaborate with QA teams to identify and address any defects or issues during product development.

    Launch and Market Introduction:

    Support marketing to develop go-to-market strategies, including pricing, positioning, and promotional plans.
    Coordinate product GTM plans ensuring alignment across marketing, business, and support teams.
    Monitor post-launch performance and gather customer feedback for continuous improvement.

    Cross-Functional Collaboration:

    Manage the Product development committee which is a representation from all departments and is mandated by product development policies.

    Budget Management:

    Manage product development budgets, ensuring resources are allocated efficiently and effectively.

    Reporting

    Provide weekly, monthly and adhoc market and product reports.

    Research and insights

    Research Strategy and Planning:

    Develop and execute a comprehensive research strategy aligned with organizational goals and objectives.
    Collaborate with cross-functional teams to identify research needs and prioritize research projects based on business priorities.
    Design research methodologies and frameworks to gather insights effectively.

    Research Design and Execution:

    Lead end-to-end research projects, including project scoping, designing research instruments, participant recruitment, data collection, and analysis.
    Utilize both qualitative and quantitative research methods, such as surveys, interviews, focus groups, and market analysis, to gather relevant data.
    Ensure research projects are conducted with rigor and adhere to ethical guidelines.

    Data Analysis and Interpretation:

    Analyze research data to extract meaningful insights, trends, and patterns.
    Employ statistical analysis techniques to derive actionable recommendations from research findings.
    Translate complex data into clear and concise presentations or reports for various stakeholders.

    Strategic Insights and Recommendations:

    Collaborate with leadership and cross-functional teams to translate research insights into actionable recommendations that inform business strategies and decision-making.
    Present findings in a compelling manner to various audiences, conveying the implications and potential impact on business goals.

    Market and Competitive Analysis:

    Monitor industry trends, competitive landscape, and emerging market developments.
    Provide regular updates on market dynamics and competitor activities to guide strategic planning.

    Stakeholder Collaboration:

    Work closely with internal stakeholders to understand their research needs and provide guidance on research methodologies.
    Share weekly, monthly and adhoc reports as required.

    Key Measurable Goals

    Improved products performance based on set targets.
    Number of developed products following product development process
    Growth in market share through increased product uptake
    Research that delivers value addition to the Bank
    Developing compelling Customer Value Propositions
    Introduction of customer tailored products
    Growth of meaningful and brand equity metric

    Requirements

    A Degree in a Business, Economics, Statistics, Marketing or social sciences field with relevant qualifications including marketing, insurance, communications and/or public relations.
    Minimum 7 years’ product research, development and marketing experience particularly in financial services. Ideal candidate must have at least 5 years’ experience working in the same position in a financial service provider, specifically a commercial bank.
    Analytical and statistical tools to analyze and interpret data – SPSS, STATA, MS Word, Excel, and PowerPoint software.
    Strategic thinker with strong organizational and analytical skills
    Excellent inter-personal skills
    Staff supervisory capability
    Highly motivated, flexible and adaptable nature.
    Ability to travel extensively

    go to method of application »

    Apply via :

    www.racg.co.ke

  • Chemical Sales Representative

    Chemical Sales Representative

    Responsibilities:

    Responsible for selling Chemical Products and achieving forecasted sales budget
    Establish a network of clients to service the requirements of a particular target market as may be assigned by the Sales Head
    Maintains customer rapport and build relations with customers
    Work with the Sales Head to increase the market presence and market share, achieve targeted figures and collect receivables
    Monitor the flow of sales operations of every customer, from sales ordering delivery and collection 

    Qualifications:

    5+ years of working experience in chemical sales in the relevant customer base 
    Able to work under pressure with target deadlines
    Willing to travel to support customers 
    Good communication

    Apply via :

    www.linkedin.com

  • Technical Sales Representatives (Mombasa, Thika, Nakuru, Kisii)

    Technical Sales Representatives (Mombasa, Thika, Nakuru, Kisii)

    Our client Hikvision, provides top-of-the-line IoT solutions for a broad range of physical security products, covering video security, access control, and alarm systems is looking to hire Technical Sales Representatives. The successful candidates will be responsible for supporting the distributors and maintaining good client relationship.

    Location – Mombasa, Thika, Nakuru, and Kisii Regions

    Job Responsibilities:

    Supporting the distributor’s product in their designated area by sorting out problems and offering solutions.
    Promoting Hikvision’s products for sub-dealers and technicians.
    Providing operation training for Hikvision products to distributor technicians, sub-dealers and technicians within the region.
    Printing the marketing materials e.g posters, sign-boards, branding of shops and ensuring good product display in the stores.
    Maintaining a good customer relationship with sub-dealers in the designated region
    Establishing the technical needs of the customers and suggesting appropriate products.
    Explaining complex technical information to customers in a way that is easily understandable.
    Following up with customers and resolving any issues that may arise.
    Keeping customers informed about new technological products.

    Requirements:

    Bachelor’s degree in electronic engineering or related study is Mandatory.
    2 years Technical Sales experience, security technology industry.
    Natives of Mombasa, Thika, Nakuru and Kisii Regions respectively.
    Good Communication Skills (written & Oral)
    Good Interpersonal skills (Flexibility, self-drive, conflict management, and resolution skills, empathy)
    Good Negotiation & Closing Skills

    Apply via :

    www.racg.co.ke

  • HR & Admin. Manager

    HR & Admin. Manager

    A leading Print, Design and Packaging solutions provider is looking to hire HR & Admin. Manager. They will be responsible for the overall management and coordination of human resource and administration functions. This role manages the human assets in the organization, ensuring continuous availability of the necessary skills and that the organization gets value from its human assets while ensuring complete statutory compliance.

    Job Responsibilities:

    Provide leadership to the day-to-day operations of the HR & Admin department, while maintaining focus on the company’s strategic goals.
    Develop and ensure good understanding of the HR policies and procedures, terms and conditions of employment through internal communications and or staff meetings where necessary.
    Manage the disciplinary and grievance processes in accordance with approved policy and in compliance with the legal requirements.
    Maintain harmonious industrial relations with the Staff Union; lead the Collective Bargaining Agreement (CBA) negotiations and manage implementation of the same.
    Work with Functional Heads to understand the business strategy and workforce requirements and staff development plans accordingly.
    Prepare the annual HR and Administration Plan to support the overall strategic aims and objectives of the Company.
    Manage recruitment process and oversee the placement and induction of new staff.
    Implement and/or support the Company’s staff related change management initiatives and acting as the internal human resources consultant on various matters as may be required from time to time by Functional Heads.
    Manage the Company’s remuneration including payroll administration, Staff Medical Insurance scheme, WIBA etc;
    Promote staff welfare and wellness.
    Lead the implementation of the Company’s performance management system based on agreed objectives and agreed key performance indicators.
    Provide oversight over the Learning and Development Function and ensuring that the Company’s training and development plans are prepared in time and appropriate training initiatives are deployed in line with the training calendar.
    Oversee staff leave utilization and making appropriate recommendations.
    Oversee the day-to-day administration processes and operations for e?ective service delivery and compliance.
    Develop departmental budget and business plans to achieve the set company targets.
    Resolve audit and risk related issues identified during HR audits, implementing them and making recommendations.
    Implement, monitor and facilitate performance management programs and support staff through training, mentorship and coaching.
    Manage the development and delivery of the administrative function, including records, front office and the administrative support team to provide effective and efficient services; versee administrative services such as office services, registry, outsourced services and transport.
    Manage the HR & Admin team to achieve optimal performance, including the management of workloads and resourcing, performance management, constructive feedback and facilitation of ongoing professional and technical development

    Key Outputs/Deliverables:

    Effective recruitment, staff development and retention practices. This includes career development and succession planning.
    Management of employee performance, reward and recognition (salaries and benefits)
    Management of employee relations and general safety (welfare and compliance)
    Effective records management, ensuring compliance and supporting decision making.
    Management of general administration such as cleanliness, reception area, work environment, etc.

    Requirements:

    Bachelors degree in a business related field/social sciences, with a major in Human Resource Management
    Higher Diploma in Human Resource Management or CHRP-K.
    Must be a full member of IHRM.
    8+ years human resource management experience preferably in a manufacturing/production environment, with at least 3 years as a Manager.
    Experience handling Staff Union matters/unionized staff is key.
    Diverse experience in human resource and administration management; exposure to the Kenyan Labour Laws.
    Specialist knowledge in change and conflict management
    Excellent leadership, strategic, analytical thinking, people-management, interpersonal, problem-solving, presentation, project management (from conception to completion), and planning skills.
    Self-starter, high energy level with strong interpersonal and communication skills.
    Strong organisational skills and the ability to prioritise work, set targets and make decisions.
    Commercial acumen and financial awareness;
    Demonstrates commitment to results delivery while exceeding expectations.
    Self-motivated with critical attention to detail, deadlines, and reporting.
    Highest level of personal and professional integrity.

    Apply via :

    www.racg.co.ke

  • Business Development Executive Marketing Manager

    Business Development Executive Marketing Manager

    About the job

    To acquire profitable new life business and retain existing accounts in order to increase business in Agribusiness / pharmaceutical (Health) sector/ public sector/ Education sector. and achieve profitable growth of business in accordance with targets set and criteria formulated by the Agency. The role will drive business growth through identifying business opportunities on existing bank customers, new to bank customers through cross sell initiative.

    PRIMARY RESPONSIBILITIES:

    Business Promotion and Development
    Coordinating marketing efforts to ensure that new business targets are met.
    Handling new business enquiries; coordinating new business quotation process; and following up quotations with clients/branches.
    Proposing to Management measures to enhance the Agency’s competitiveness.
    Business Retention
    Proposing risk surveys and making recommendations for premium discounts for good risks in our books.
    Closely monitoring customer service satisfaction to ensure renewals are not threatened.
    In liaison with Business Development Manager, negotiating renewal terms of all businesses well in advance and sending formal renewal confirmations to the operations team before the renewal dates.
    Preparing Monthly business performance assessments reports including such data as business acquired, business lost, business sources etc.
    Maintaining and regularly updating business progress reports.

    REQUIREMENTS

    Bachelor’s degree in Business or a related field from a recognized institution Experience
    At least 2- 3 year’s relevant experience in the same position in a microfinance or Bank environment

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Category Manager – Seeds Business Trade Finance Sales Manager

    Category Manager – Seeds Business Trade Finance Sales Manager

    Job Responsibilities:

    All seeds supplier relationships – Maintain & Develop existing suppliers and breeders, seek alternative suppliers or breeders as required, ensure the Company is distributor of choice in Kenya for Global seed breeders and suppliers, and seek out global breeding programmes to deliver continuous improvement for Kenyan growers and farmers.
    Cost price negotiation, utilizing volume, pack size, packaging, branding, annual forecast and long term strategic collaborations to achieve best cost price for the Company.
    Timely product availability to meet sales and customer demand, forecasting, ordering and supply chain logistics – in conjunction with Procurement officer
    Oversight and delivery of seeds pipeline, commercial trials and product development
    Internal and External promotion, training and marketing information to support sales teams & customers.
    Provision of monthly volume, revenue & GP forecasting to the Commercial team.
    Annual budget construction & delivery based upon existing product portfolio and anticipated pipeline
    Solution driven management & timely resolution of customer complaints.
    Category development through introduction of additional and complementary ranges to customer offer, enhancing Company’s leading position in the Agri-value chain.
    Working with Area Managers and Sales Agronomists to drive sales through all channels
    Additional responsibilities to meet needs of business as required from time to time.
    Business support functions.

    Requirements:

    Undergraduate and/or Masters Degree in Agriculture/Horticulture or Business Management
    5+ years’ experience in Agri-Value chain in Seeds, Crop Protection or Crop Nutrition in East Africa
    Must be computer literate
    Valid Diving License
    Willing to travel widely
    Able to operate collaboratively in a team.

    go to method of application »

    Apply via :

    www.racg.co.ke

  • Business Development Officer

    Business Development Officer

    PRIMARY RESPONSIBILITIES:

    Business Promotion and Development
    Coordinating marketing efforts to ensure that new business targets are met.
    Handling new business enquiries; coordinating new business quotation process; and following up quotations with clients/branches.
    Proposing to Management measures to enhance the Agency’s competitiveness.
    Business Retention
    Proposing risk surveys and making recommendations for premium discounts for good risks in our books.
    Closely monitoring customer service satisfaction to ensure renewals are not threatened.
    In liaison with Business Development Manager, negotiating renewal terms of all businesses well in advance and sending formal renewal confirmations to the operations team before the renewal dates.
    Preparing Monthly business performance assessments reports including such data as business acquired, business lost, business sources etc.
    Maintaining and regularly updating business progress reports.

    REQUIREMENTS

    Bachelor’s degree in Business or a related field from a recognized institution Experience
    At least 2- 3 year’s relevant experience in the same position in a microfinance or Bank environment

    Apply via :

    www.linkedin.com

  • Customer Service & Order Processing Officer

    Customer Service & Order Processing Officer

    Our Client, a well-established group in agricultural services in the region, are seeking to hire a Customer Service & Order Processing Officer. The overall job responsibility will be; to oversee the customer service division and to manage a team of Customer Service Representatives and Clerks by leading and motivating them, to listen and take ownership of customer’s requirements and issues, by following problems through to resolution, with the goal to increase customer satisfaction, loyalty and retention and to meet and exceed their expectations. Liaise with Warehouse Officers in managing stock inventory, source for and place orders with the local suppliers.

    Job Responsibilities:

    Manage and maintain orderly workflow according to priorities within the customer service division
    Oversee and manage correct interpretation and prompt issuing of all quotations to customers
    Oversee and manage receiving of LPO’s, converting them to Sales Orders, Delivery Notes and Invoices
    Liaise with stores and/or EPICOR regarding identification, verification and availability of items
    Answer customer questions and complaints, and resolving problems
    Monitor and follow up on the progress of ordered items and regularly inform customers accordingly
    Keep accurate records and documenting customer service actions and discussions
    Improve customer service experience and create engaged customers
    Develop, maintain, update and enforce standard operating procedures (SOP’s)
    Manage discipline, leave and overtime of staff in accordance with company policy
    Provide constructive and timely assistance regarding KPI’s and performance evaluations of staff 
    Train and develop staff according to company and personal development needs
    Process export documentation of Greenhouse and Irrigation items to neighboring countries
    Purchase goods such as irrigation materials and greenhouse and ensure their timely delivery
    Generate local purchase orders and sent them out to the appropriate suppliers in a timely fashion while handling any discrepancies that may arise.
    Negotiate the best deal for pricing and terms and conditions for supply contracts.
    Act as a relieve person for Quoting and Invoicing staff when required.

    Key Performance Areas

    Ensure timely issuing of quotes, sales orders, delivery notes, invoices and other related documentation
    Ensure upkeep of all work related sheets: Open Quotes, Open LPO’s and Open Orders/Deliveries/Shipments
    Ensure timely feedback to customers on quotation expectations and delivery of orders
    Ensure effective and efficient communication between colleagues, management and different departments
    Ensure customer satisfaction by going the extra mile

    Requirements:

    Bachelor’s degree in Business Administration or related field
    Proven working experience as an Order Processing/Customer Service Manager, Retail Manager
    5 years’ experience in providing customer service support/order processing services and managing a similar team
    Customer service training courses successfully completed will be an added advantage
    Proficiency in English
    Excellent verbal and written communication skills
    Excellent interpersonal, customer service and people skills
    Excellent organizational skills and attention to detail
    Excellent time management skills with a proven ability to meet deadlines.
    Strong analytical and problem-solving skills
    Ability to prioritize tasks and to delegate them when appropriate
    Ability to think strategically and strong leadership skills
    Strong client-facing and communication skills
    Customer service orientation and multi-tasking skills
    Excellent knowledge of management methods and techniques
    Ability to lead others in the workplace with empathy for their needs
    Ability to maintain a positive attitude and willingness to serve customers at all times
    Working knowledge of customer service software, databases and tools
    Awareness of industry’s latest technology trends and applications
    Proficient with Microsoft Office Suite or related software
    Able to maintain prolonged periods of working on a computer and attending to customer requests
    Ability to handle difficult and demanding customers
    Ability to function well in a high-paced and at times stressful environment
    Ability to manage extra workload of colleagues when required to act as relieve person.

    Apply via :

    www.racg.co.ke

  • General Manager – Engineering, Stores and Services (Re-advertised)

    General Manager – Engineering, Stores and Services (Re-advertised)

    Job Responsibilities:

    Planning

    Participate in the strategic decision-making process of Executive Management
    Be the custodian of all Engineering operations
    Develop improved courses of action
    Plan all Engineering/Maintenance activities

    Financial

    Ensure effective management of the division budget.
    All Monthly returns must be reviewed to ensure compliance with budget procedures at all times.

    Administration

    Prepare and finalize monthly reports.
    Ensure administrative procedural policies are implemented and carried out.
    Authorize staff annual leave, sick leave and other allowances.
    Represent the company at different meetings/committees etc. where required
    Secure Company assets

    Maintenance/Engineering Projects

    Ensure cost effective maintenance and repairs
    Control quality of work
    Ensure Avocado Packhouse Maintenance
    Assume responsibility as the main Engineering resource in Macadamia Factory maintenance and Infrastructure development
    Oversee existing and new Irrigation developments and operations
    Oversee implementation of vehicle/tractor maintenance programs
    Assume overall responsibility for applicable legislation
    Safe guard water supply
    Manage and control Consulting Engineers and or Contractors
    Visit operations i.e. ensure that engineering, machinery and electricity issues are managed cost effectively and efficiently

    Capital Projects

    Plan machine requirements for product processing
    Plan machine installations
    Manage suppliers
    Consult concerned parties
    Manage purchase of machines/material
    Prepare final plans for installations
    Manage and oversee delivery and installation of machines/material
    Commission projects

    Human Resources

    Ensure sound relations in the division
    Ensure all Union matters are address appropriately.
    Plan Utilization of Labour
    Monitor staff activities on the estate
    Maintain communication with estate staff
    Manage training programs of subordinate estate staff
    Maintain staff discipline
    Measure subordinate staff performance
    Carrying out Village improvement schemes and Village Environmental Committee (VEC) meetings

    Research

    Innovative application of Engineering research and development

    Security

    Oversee and monitor security within designated areas of the farm

    Community Support & Projects

    Promote and run community projects as agreed with the Corporate Affairs Manager
    Maintain good community relations

    Health, Safety & Environment

    Continuously by ensuring compliance to all relevant safety procedures and legislation by all staff and labour on the estate.
    Adhere and maintain Environmental & NEMA legislation & company policies
    Carry out any other duty as may be assigned from time to time

    Requirements:

    Minimum of BSc. Engineering (Mechanical or Civil Engineering)
    Minimum of 10 years’ experience in; Engineering services, with at least 3 years in Senior Management role
    Ideal candidate should have experience in Agricultural/Horticultural Engineering, Stores and Services operations.
    All aspects of mechanical/electrical/irrigation/civil engineering
    Setting up financial budgets, financial management and control
    Report writing skills and excellent inter personal relationship skills

    Apply via :

    www.linkedin.com

  • Technical Sales Representative

    Technical Sales Representative

    Our client Hikvision, provides top-of-the-line IoT solutions for a broad range of physical security products, covering video security, access control, and alarm systems is looking to hire Technical Sales Representatives. The successful candidates will be responsible for supporting the distributors and maintaining good client relationship.

    Location – Mombasa, Mount Kenya, Nakuru, Eldoret and Kisii Regions

     JOB PURPOSE & KEY RESPONSIBILITIES

    Supporting the distributor’s product in their designated area by sorting out problems and offering solutions.
    Promoting Hikvision’s products for sub-dealers and technicians.
    Providing operation training for Hikvision products to distributor technicians, sub-dealers and technicians within the region.
    Printing the marketing materials e.g posters, sign-boards, branding of shops and ensuring good product display in the stores.
    Maintaining a good customer relationship with sub-dealers in the designated region
    Establishing the technical needs of the customers and suggesting appropriate products.
    Explaining complex technical information to customers in a way that is easily understandable.
    Following up with customers and resolving any issues that may arise.
    Keeping customers informed about new technological products.

    REQUIREMENTS

    Bachelor’s degree in electronic engineering or related study is Mandatory.
    Minimum 2 years Technical Sales experience, security technology industry is Mandatory.
    Natives of Mombasa, Mount Kenya, Nakuru, Eldoret, Kisii Regions respectively.
    Good Communication Skills (written & Oral)
    Good Interpersonal skills (Flexibility, self-drive, conflict management, and resolution skills, empathy)
    Good Negotiation & Closing Skills

    Apply via :

    www.racg.co.ke