Website: Website http://www.racg.co.ke/

  • Senior Branch Managers – 2 Posts 

Branch Relationship Managers – 5 Posts

    Senior Branch Managers – 2 Posts Branch Relationship Managers – 5 Posts

    Job Responsibilities

    Develop the branch plan in alignment with the overall Consumer Banking strategy to achieve the budgeted targets and revenue growth within the set timelines.
    Monitor the daily performance of the Branch through financial reports on actual achievement versus target so that areas of unsatisfactory performance are identified and rectified promptly through uplifting team productivity.
    Focus on attracting new customers to bank in different segments (Wealth, Plus, Business Banking…etc) with quality portfolios and customer profiling requirements based on the bank’s strategy.
    Conduct joint sales calls with different branch staff to meet current / prospect key customers with the purpose of marketing a wide range of bank’s products, cross selling and deepening the relationship with those key customers.
    Compare the Bank’s different products and services against competitors to understand market trends and recommend changes that increase the bank’s competitive edge & increase market share.
    Authorize the processing of the secured assets facilities in addition to the Payroll Unsecured facilities application through the branch based on the authorized limit as part of their p privilege by reviewing, assessing, validating and liability any other required checks to all the relevant documents of all requests.
    Ensure that all the authorized cases should be within the delegation authority matrix and the authorization must be post the documents review and customer’s data validation on CRM
    Promote and drive customer migration to more cost effective alternative delivery channels, to reduce cost and maximize efficiency.
    Maximize revenue through increasing fee generation, reducing operating costs and maintain the cost to income ratio within the limits set by the Consumer Management.
    Ensure that all Service standards set by the bank are applied by Branch staff.
    Ensure that all sales activities and customer interactions are logged on CRM
    Ensure that his/her team is acting on CRM leads generation by contacting and converting opportunities within predefined TAT and conversion/contact rate.
    Manage the Branch lobby traffic to reduce waiting time, interact with customers to ensure that the lobby is well handled, directed, are tended to in high traffic hours making sure that customers have positive feedback before they leave the branch premises, as well as managing any customer dissatisfaction.
    Ensure the customer complaints are handled at first point of contact with full ownership, escalating the case to relevant departments if requested and provide prompt feedback to Customers in a timely manner.
    Monitor the customer attrition rate, analyse the reasons and work on action plans to reduce attrition rate and retain valued customers.
    Ensure accuracy and completeness of Branch documentation, readily accessible on file, incorporating necessary analysis and checking to ensure correctness of data and adherence to set processes.
    Authorize the processing of the secured assets facilities application through the branch as part of their prerogatives by reviewing, assessing, validating and liability any other required checks to all the relevant documents of all requests.
    Declare full adherence of secured facilities credit risk policy and procedure by ensuring reviewing and validating all the required checks such as: Legal Negative List, Collection List and Fraud List, Original and Scanned Documents, CBE Negative List and CBE Code List, FC- Sanctions screening lists. loan purpose and etc.
    Secured facilities authorization must be within the approved delegation matrix in order to proceed with the line facility booking
    Adhere to the bank Operating and Credit policies and procedures to minimize operational errors and losses.
    Rectify any Audit comments timely to mitigate any potential risk, ensuring the identification of the root cause to avoid future re-occurrence
    Declare full adherence of Payroll Unsecured / secured facilities credit risk policy and procedure by ensuring reviewing and validating all the required documents such as: Legal Negative List, Collection List and Fraud List, Original Scanned Documents, CBE Negative List and CBE Code List, loan purpose, Direct Debit and etc.
    Efficient implementation of the new hire on boarding process, providing staff with the requested coaching, training, logistics…etc.
    Setting the training plans for all staff in the branch with related department heads and ensure the efficiency of the training to business and implementation of training by trained employee.
    Implement effective and efficient rotation plan among the employees to increase the staff knowledge and create different levels of management and exchange knowledge at the branch level.
    Ensure the effective achievement of Branch objectives through careful objectives setting, managing performance, developing, coaching and motivating staff, assisting career development, providing formal and informal feedback and appraisal in order to maximize overall performance
    Ensure clear communication of the bank’s vision and strategy to all staff and explain how the branches contribute in achieving the overall bank’s objective
    Ensure compliance with all relevant CBE regulations, banking laws, AML regulations and internal bank policies and code of conduct in order to maintain bank’s legal position and mitigate potential risk.
    Ensure full adherence and Implementation of the bank’s policies, procedures and controls covering Branch operations, Security information, confidentiality.

    Other Requirements

    Bachelor’s degree of Commerce, Business Administration, Accounting or its equivalent.
    Minimum 8 years of relevant banking experience of which minimum 3 years should be in a Branch Manager or Premier Centre Manager position
    Excellent command of English, written and spoken
    Complete Knowledge of KYC, AML and compliance requirements
    Leading and Supervising Skills
    Planning and Organizing
    Thorough knowledge of branch budgeting and costing
    Strong Understanding of the market and competitor’s offerings
    Strong Portfolio management & Networking
    Client Focused & Target Oriented

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Sales Consultants (Furniture)

    Sales Consultants (Furniture)

    Job Responsibilities

    Creating and maintaining sales pipelines
    Maintaining and developing relationships with existing customers
    Visiting potential customers for new business
    Providing customers with quotations
    Negotiating the terms of an agreement and closing sales
    Ensure customers are provided with accurate and timely information on sales transactions
    Responsible for accuracy of information, updating and monitoring of information from input to completion of the order
    Deal effectively with customer complaints and provide timely resolution
    Respond to all inquiries promptly and professionally
    Contribute to the business development and any sales related work in the team
    Ensuring adequate communication with the customer, post delivery service and forwarding feedback/complaints/changes to requirements there from.
    Compiling of individual sales reports as per the company requirements.
    Ensuring in depth product knowledge and current prices
    Any other duty that may be assigned.

    Other Requirements

    Diploma/Degree in Sales & Marketing or business related
    Should hold at least 3- 5 years of experience in Sales & marketing in the same field
    MUST HAVE prior and extensive experience in selling Office Furniture 
    Communication Skills (written & Oral)
    Highly motivated and aggressive
    Confidence and Enthusiasm
    Strong Work Ethic
    Ability to work under a Team
    Good Interpersonal skills (Flexibility, self-drive, conflict management, and resolution skills, empathy)
    Proficiency in Ms Soft Office, CRM and Sales software programs
    Selling Skills (B2B)
    Strong understanding of Customer market dynamic and requirement.
    Pipeline Management skills
    Good Negotiation & Closing Skills
    Rapport Building and prospecting Skills

    Apply via :

    www.racg.co.ke

  • Payroll Accountant

    Payroll Accountant

    Job Description
    Our client, with agricultural and horticultural operations in Kenya, Malawi and South Africa is looking for Payroll Accountant. The successful candidate will be responsible for assisting the Salaries Manager in the sound administration of the companys’ general management payrolls, record keeping and related activities. The ideal candidate must have experience with casual payroll, degree in Business Administration, B. Com or an equivalent with 3 – 5 years in payroll administration.
    Job Responsibilities

    Pay pension deductions to the respective Company retirement schemes
    Pay statutory deductions, i.e. PAYE, NSSF, NHIF
    Pay all relevant voluntary deductions
    Post new entries to the payroll
    Post amendments made to salaries
    Assist in finalizing Journal Vouchers for salaries and posting on accounts system
    Assist in finalizing monthly salary costs allocations and generating invoices and credit notes for all Estates
    Reconcile Salary bank accounts.
    Reconcile all salary/benefit, deduction and contribution accounts.
    Maintain records of expense claims, monitor claim levels, communicate adverse status to concerned employees and / or their managers and advise on corrective action
    Maintain payroll and related staff records
    Monitor loan and staff account balances and make recoveries as necessary
    Administer vehicle and furniture loans
    Assist with administration of Group Life premiums, gratuity and RBS.
    Prepare gratuity and leave accrual for the estates for year-end purposes
    Assist with processing of all correspondence related to staff deaths, retirements, terminations, etc.
    Assist with issuing of Issue P9s
    Write to new employees’ referees and ask for reference letters
    Inspect Harvest system output such as automated journals and standard reports for correctness, and report adverse situations as necessary
    Archive staff files and other Salaries Office records
    Assist with preparation of annual salary increment lists for approval.
    Provide Treasury Report data of forecasts of payments from Salaries Accounts

    Other Requirements

    Degree in Business Administration, B. Com or an equivalent, CPA-K
    3 – 5 years in payroll administration
    Must have experience managing casual staff payroll
    Good knowledge of Accounting in terms of payroll interface
    Good communicator and people skills
    Good record keeping skills
    Good administrator and deadline driven 
    Good analytical skills

    Apply via :

    www.racg.co.ke

  • Senior Accountant

    Senior Accountant

    Job Description
    The Senior Accountant shall deputise the Financial Accountant and be responsible for the supervision and co-ordination on a day to day basis of financial and accounting functions relating to General Ledger.
    Job Responsibilities
    Financial Reporting

    Assist in preparation of statutory financial statements and IFRS packs for Group companies.
    Prepare Management Accounts and support schedules including cash flow projections
    Assist in Preparation of revised forecasts
    Review/prepare audit working papers

    Planning

    Assist in preparation of budgets and reports

    Staff Management

    Monitor productivity and effectiveness of all GL Accounts section staff
    Manage and motivate GL staff.
    Keep staff informed and assist them when required

    Monitoring & Controling

    Prepare and produce accurate operating statements and review of iScala General Ledger.
    Aid the financial accountant to monitor and manage iScala processing and closure from one period to another
    Ensure General Ledger and Stock Ledger reconciliations are done
    Prepare supplementary estimates required at Nairobi office
    Manage Lintrack input, reports, integration with iScala and other General Ledger journals, supplier and customer invoices
    Review Made Tea Statements

    General Ledger

    Review Debtors modules
    Review Creditors modules

     Taxation

    Collate withholding tax certificates and ensure that tax support schedules are prepared

     Statutory Deductions

    Check VAT returns
    Ensure VAT audits are performed and follow up subsequent refund claims from KRA

     General

    Special assignments
    Ensure that photocopy and filing of capital investment deduction documents for safekeeping is done
    Relief duties when Financial Accountant is on leave

    Other Requirements

    A Bachelor’s degree in accounting
    Certified Public Accountant of Kenya (CPA-K)
    Minimum 6 years’ relevant experience in an accounting environment, 2 years in a similar position.
    Sound team management skills
    Salaries and general office administration

    Apply via :

    www.racg.co.ke

  • Senior Branch Managers 

Relationship Manager – Mombasa

    Senior Branch Managers Relationship Manager – Mombasa

    Job Description

    Our client, an established commercial bank in Kenya and licensed by the Central Bank of Kenya is looking to hire Senior Branch Managers. The successful candidate will be responsible for Managing the daily operations of the branch with the purpose of maximizing profitability from products and services, meeting sales plans, attracting new customers and retaining existing ones, promoting a prestigious corporate image and acting as a valuable source of market intelligence.

    Location: Nairobi, Mombasa & Eldoret
    Job Responsibilities

    Develop the branch plan in alignment with the overall Consumer Banking strategy to achieve the budgeted targets and revenue growth within the set timelines.
    Monitor the daily performance of the Branch through financial reports on actual achievement versus target so that areas of unsatisfactory performance are identified and rectified promptly through uplifting team productivity.
    Focus on attracting new customers to bank in different segments (Wealth, Plus, Business Banking…etc) with quality portfolios and customer profiling requirements based on the bank’s strategy.
    Conduct joint sales calls with different branch staff to meet current / prospect key customers with the purpose of marketing a wide range of bank’s products, cross selling and deepening the relationship with those key customers.
    Compare the Bank’s different products and services against competitors to understand market trends and recommend changes that increase the bank’s competitive edge & increase market share.
    Authorize the processing of the secured assets facilities in addition to the Payroll Unsecured facilities application through the branch based on the authorized limit as part of their p privilege by reviewing, assessing, validating and liability any other required checks to all the relevant documents of all requests.
    Ensure that all the authorized cases should be within the delegation authority matrix and the authorization must be post the documents review and customer’s data validation on CRM
    Promote and drive customer migration to more cost effective alternative delivery channels, to reduce cost and maximize efficiency.
    Maximize revenue through increasing fee generation, reducing operating costs and maintain the cost to income ratio within the limits set by the Consumer Management.
    Ensure that all Service standards set by the bank are applied by Branch staff.
    Ensure that all sales activities and customer interactions are logged on CRM
    Ensure that his/her team is acting on CRM leads generation by contacting and converting opportunities within predefined TAT and conversion/contact rate.
    Manage the Branch lobby traffic to reduce waiting time, interact with customers to ensure that the lobby is well handled, directed, are tended to in high traffic hours making sure that customers have positive feedback before they leave the branch premises, as well as managing any customer dissatisfaction.
    Ensure the customer complaints are handled at first point of contact with full ownership, escalating the case to relevant departments if requested and provide prompt feedback to Customers in a timely manner.
    Monitor the customer attrition rate, analyse the reasons and work on action plans to reduce attrition rate and retain valued customers.
    Ensure accuracy and completeness of Branch documentation, readily accessible on file, incorporating necessary analysis and checking to ensure correctness of data and adherence to set processes.
    Authorize the processing of the secured assets facilities application through the branch as part of their prerogatives by reviewing, assessing, validating and liability any other required checks to all the relevant documents of all requests.
    Declare full adherence of secured facilities credit risk policy and procedure by ensuring reviewing and validating all the required checks such as: Legal Negative List, Collection List and Fraud List, Original and Scanned Documents, CBE Negative List and CBE Code List, FC- Sanctions screening lists. loan purpose and etc.
    Secured facilities authorization must be within the approved delegation matrix in order to proceed with the line facility booking
    Adhere to the bank Operating and Credit policies and procedures to minimize operational errors and losses.
    Rectify any Audit comments timely to mitigate any potential risk, ensuring the identification of the root cause to avoid future re-occurrence
    Declare full adherence of Payroll Unsecured / secured facilities credit risk policy and procedure by ensuring reviewing and validating all the required documents such as: Legal Negative List, Collection List and Fraud List, Original Scanned Documents, CBE Negative List and CBE Code List, loan purpose, Direct Debit and etc.
    Efficient implementation of the new hire on boarding process, providing staff with the requested coaching, training, logistics…etc.
    Setting the training plans for all staff in the branch with related department heads and ensure the efficiency of the training to business and implementation of training by trained employee.
    Implement effective and efficient rotation plan among the employees to increase the staff knowledge and create different levels of management and exchange knowledge at the branch level.
    Ensure the effective achievement of Branch objectives through careful objectives setting, managing performance, developing, coaching and motivating staff, assisting career development, providing formal and informal feedback and appraisal in order to maximize overall performance
    Ensure clear communication of the bank’s vision and strategy to all staff and explain how the branches contribute in achieving the overall bank’s objective
    Ensure compliance with all relevant CBE regulations, banking laws, AML regulations and internal bank policies and code of conduct in order to maintain bank’s legal position and mitigate potential risk.
    Ensure full adherence and Implementation of the bank’s policies, procedures and controls covering Branch operations, Security information, confidentiality.

    Other Requirements

    Bachelor’s degree of Commerce, Business Administration, Accounting or its equivalent.
    Minimum 8 years of relevant banking experience of which minimum 3 years should be in a Branch Manager or Premier Centre Manager position
    Excellent command of English, written and spoken
    Complete Knowledge of KYC, AML and compliance requirements
    Leading and Supervising Skills
    Planning and Organizing
    Thorough knowledge of branch budgeting and costing
    Strong Understanding of the market and competitor’s offerings
    Strong Portfolio management & Networking
    Client Focused & Target Oriented

    Deadline: 15 Dec, 2023

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Head of People and Culture

    Head of People and Culture

    Job Description
    We are looking for a strategic and collaborative leader who will be responsible for developing and driving the People Strategy.  Reporting to the Chief of Executive Officer, s/he will have the ability to shape and influence organization structures, processes and culture that promotes and sustains high performance within a highly supportive environment.
    Job Responsibilities

    Develop and execute the People and Culture Strategy.
    Keep abreast, research, benchmark, and implement best and cutting-edge practices in People management and contribute to the development of policies and procedures
    Spearhead the acquisition and prepositioning of a diverse and talented workforce. Make regular recommendations regarding sourcing strategies.
    Promote gender, inclusivity, and diversity through the right identification of talents at all levels.
    Delivery and oversight of all elements of the employee lifecycle; attraction, selection, on-boarding, induction, departures, terminations, and leave.
    Spearhead the performance management process and strengthen the quality of performance by advising on clear performance objectives, goals, and timelines.

    Other Requirements

    Bachelor’s degree in Human Resource Management, Organizational Development,Psychology, Business Administration, or any related field with a minimum of 7 years’ experience.
    Master’s degree in the relevant filed is an added advantage.
    Professional qualifications in Human Resource Management.
    A minimum of 5-7years of relevant professional experience in human resources management in a business sector/ international organization.
    Demonstrated ability to prioritize multiple projects simultaneously and exercise confidentiality.

    Apply via :

    www.racg.co.ke

  • Senior Branch Managers – Nairobi 

Senior Branch Managers – Mombasa 

Senior Branch Managers – Eldoret 

Relationship Managers/Wealth Managers – Eldoret 

Relationship Managers/Wealth Managers – Mombasa 

Relationship Managers/Wealth Managers – Nairobi 

Relationship Managers/Wealth Managers – Nyali

    Senior Branch Managers – Nairobi Senior Branch Managers – Mombasa Senior Branch Managers – Eldoret Relationship Managers/Wealth Managers – Eldoret Relationship Managers/Wealth Managers – Mombasa Relationship Managers/Wealth Managers – Nairobi Relationship Managers/Wealth Managers – Nyali

    Job Description
    Our client, an established commercial bank in Kenya and licensed by the Central Bank of Kenya is looking to hire Senior Branch Managers. The successful candidate will be responsible for Managing the daily operations of the branch with the purpose of maximizing profitability from products and services, meeting sales plans, attracting new customers and retaining existing ones, promoting a prestigious corporate image and acting as a valuable source of market intelligence.
    Job Responsibilities

    Develop the branch plan in alignment with the overall Consumer Banking strategy to achieve the budgeted targets and revenue growth within the set timelines.
    Monitor the daily performance of the Branch through financial reports on actual achievement versus target so that areas of unsatisfactory performance are identified and rectified promptly through uplifting team productivity.
    Focus on attracting new customers to bank in different segments (Wealth, Plus, Business Banking…etc) with quality portfolios and customer profiling requirements based on the bank’s strategy.
    Conduct joint sales calls with different branch staff to meet current / prospect key customers with the purpose of marketing a wide range of bank’s products, cross selling and deepening the relationship with those key customers.
    Compare the Bank’s different products and services against competitors to understand market trends and recommend changes that increase the bank’s competitive edge & increase market share.
    Authorize the processing of the secured assets facilities in addition to the Payroll Unsecured facilities application through the branch based on the authorized limit as part of their p privilege by reviewing, assessing, validating and liability any other required checks to all the relevant documents of all requests.
    Ensure that all the authorized cases should be within the delegation authority matrix and the authorization must be post the documents review and customer’s data validation on CRM
    Promote and drive customer migration to more cost effective alternative delivery channels, to reduce cost and maximize efficiency.
    Maximize revenue through increasing fee generation, reducing operating costs and maintain the cost to income ratio within the limits set by the Consumer Management.
    Ensure that all Service standards set by the bank are applied by Branch staff.
    Ensure that all sales activities and customer interactions are logged on CRM
    Ensure that his/her team is acting on CRM leads generation by contacting and converting opportunities within predefined TAT and conversion/contact rate.
    Manage the Branch lobby traffic to reduce waiting time, interact with customers to ensure that the lobby is well handled, directed, are tended to in high traffic hours making sure that customers have positive feedback before they leave the branch premises, as well as managing any customer dissatisfaction.
    Ensure the customer complaints are handled at first point of contact with full ownership, escalating the case to relevant departments if requested and provide prompt feedback to Customers in a timely manner.
    Monitor the customer attrition rate, analyse the reasons and work on action plans to reduce attrition rate and retain valued customers.
    Ensure accuracy and completeness of Branch documentation, readily accessible on file, incorporating necessary analysis and checking to ensure correctness of data and adherence to set processes.
    Authorize the processing of the secured assets facilities application through the branch as part of their prerogatives by reviewing, assessing, validating and liability any other required checks to all the relevant documents of all requests.
    Declare full adherence of secured facilities credit risk policy and procedure by ensuring reviewing and validating all the required checks such as: Legal Negative List, Collection List and Fraud List, Original and Scanned Documents, CBE Negative List and CBE Code List, FC- Sanctions screening lists. loan purpose and etc.
    Secured facilities authorization must be within the approved delegation matrix in order to proceed with the line facility booking
    Adhere to the bank Operating and Credit policies and procedures to minimize operational errors and losses.
    Rectify any Audit comments timely to mitigate any potential risk, ensuring the identification of the root cause to avoid future re-occurrence
    Declare full adherence of Payroll Unsecured / secured facilities credit risk policy and procedure by ensuring reviewing and validating all the required documents such as: Legal Negative List, Collection List and Fraud List, Original Scanned Documents, CBE Negative List and CBE Code List, loan purpose, Direct Debit and etc.
    Efficient implementation of the new hire on boarding process, providing staff with the requested coaching, training, logistics…etc.
    Setting the training plans for all staff in the branch with related department heads and ensure the efficiency of the training to business and implementation of training by trained employee.
    Implement effective and efficient rotation plan among the employees to increase the staff knowledge and create different levels of management and exchange knowledge at the branch level.
    Ensure the effective achievement of Branch objectives through careful objectives setting, managing performance, developing, coaching and motivating staff, assisting career development, providing formal and informal feedback and appraisal in order to maximize overall performance
    Ensure clear communication of the bank’s vision and strategy to all staff and explain how the branches contribute in achieving the overall bank’s objective
    Ensure compliance with all relevant CBE regulations, banking laws, AML regulations and internal bank policies and code of conduct in order to maintain bank’s legal position and mitigate potential risk.
    Ensure full adherence and Implementation of the bank’s policies, procedures and controls covering Branch operations, Security information, confidentiality.

    Other Requirements

    Bachelor’s degree of Commerce, Business Administration, Accounting or its equivalent.
    Minimum 8 years of relevant banking experience of which minimum 3 years should be in a Branch Manager or Centre Manager position
    Excellent command of English, written and spoken
    Complete Knowledge of KYC, AML and compliance requirements
    Leading and Supervising Skills
    Planning and Organizing
    Thorough knowledge of branch budgeting and costing
    Strong Understanding of the market and competitor’s offerings
    Strong Portfolio management & Networking
    Client Focused & Target Oriented

    go to method of application »

    Apply via :

    www.racg.co.ke

  • HR & Compliance Officer 

Marketing Officer

    HR & Compliance Officer Marketing Officer

    Job Description

    As a HR & Compliance Officer, your job is to work support line managers to analyse departmental business requirements, identify skills gaps within the staff establishments, and work with the relevant parties to equip knowledge, practical skills and motivation required for the staff to carry out their work activities effectively. You will take a strategic approach to training, assessing the skills and knowledge within the organization and determining what training are needed to grow and retain these skills. As a Compliance Officer, you will ensure a safe work environment by maintaining OSH administrative processes, conducting basic OSH training and effectively using a range of OSH tools and processes to implement OSH programs and drive compliance.

    Job Responsibilities
    Human Resource Management

    Support the HR department in the implementations & follow ups of all HR initiatives.
    Identify training and development needs within the organization through job analysis, appraisal schemes and with regular consultation with line managers and human resources departments
    Design and expand training and development programmes based on the needs of the organization and the individuals.
    Be the ambassador for change management for the middle management team.
    Work in a team to produce programmes that are satisfactory to all relevant parties in the organization, such as line managers and senior managers.
    Consider the costs of planned training and development programmes and keep within budgets.
    Plan and assess the ‘return on investment’ of any training or development programme
    Develop effective induction programmes for new staff, apprentices and graduate trainees
    Monitor and review the progress of trainees through questionnaires and discussions with managers
    Devise individual learning plans
    Support line managers in conducting performance reviews.
    Produce training materials for in-house courses
    Create and/or deliver a range of training using classroom, online and blended learning
    Manage the delivery of training and development programmes
    Ensure that statutory training requirements are met
    Evaluate training and development programmes
    Amend and revise programmes as necessary, in order to adapt to changes occurring in the work environment
    Help line managers and trainers solve specific training problems, either on a one-to-one basis or in groups
    Devise a training strategy for the organization

    Compliance

    The safety officer is responsible for ensuring the safe and effective operation of any and all areas and facilities in the organization
    Identify and assess hazards, risks and control measures for a specific operation or process
    Assessing risk and possible safety hazards of all aspects within the organization.
    Conduct ongoing review of operations and processes to identify potential hazards, risks and control measures that should be implemented to reduce these risks, including all costs involved in implementing such measures.
    Assess and document hazards, risks and controls in a manner consistent with established procedures and practices.
    Health officers carry out investigations on incidents, complaints, and recurrent health cases to identify and provide solutions to workplace situations.
    Monitor the safe handling, storage & disposal of hazardous materials.
    Ensure that all company employees meet all OSHA requirements.
    Facilitate OSHA training to employees within the different section as necessary.
    Participating in continuing education to update knowledge of health and safety protocols and techniques
    Creating analytical reports of safety data
    Ensure that health, safety, and environmental policies are followed.
    Investigate causes of workplace accidents and injuries and refer them to the proper authorities.
    Creating safety plans that include suggested improvements to existing infrastructure and business processes
    Finding the best way to prevent future accidents
    Reviewing and reporting on the staff’s compliance with health and safety rules and recommending commendations or dismissal based on performance
    Usually, safety officers maintain accurate records of incidents and inspection findings in order to prepare reports useful in taking strategic safety decisions. They prepare and mount safety signs at appropriate locations to indicate potential hazard.

    Other Requirements

    Bachelors degree in Human Resources, Business Administration, or related field required.
    At least 6 years of human resource management experience preferred, with 3 years in similar role.
    Very strong in staff Learning/Training & Development and HR Compliance.
    Excellent verbal and written communication skills
    Excellent interpersonal, negotiation, and conflict resolution skills.
    Excellent organizational skills and attention to detail.
    Excellent time management skills with a proven ability to meet deadlines.
    Strong analytical and problem-solving skills.
    Ability to prioritize tasks and to delegate them when appropriate.
    Ability to act with integrity, professionalism, and confidentiality.
    Thorough knowledge of employment-related laws and regulations.
    Thorough knowledge of implementation general workplace compliance to safety standards

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Deputy Chief Security Officer

    Deputy Chief Security Officer

    Job Description
    Our Client, one of the biggest Golf / Country Clubs in Nairobi is looking for a Deputy Chief Security Officer. The successful candidate will be well experienced in the Security field, agile, customer centric and a professional with excellent leadership and people management skills. To protect and safeguard Club guests, suppliers, contractors, employees, and all assets while ensuring that all Club properties are adequately secured, investigate, and record all reported security incidents, proactively institute Security controls and preventive measures.
    Job Responsibilities
    Risk Management Policies

    Assist the Chief Security Officer in the implementation of the Club’s Security’s Strategic Plan
    Assist the CSO in developing, implementing, and reviewing Security policies, SOPs, and governance structures.
    Assist the CSO in management of personnel within the Security Department
    Consistently perform all tasks in line with the Club’s standards and in adherence to all legal and statutory requirements.
    Ensure compliance with all the Club’s security standards and preventative measures.
    Keep abreast with developments in the Security field and keep all stakeholders informed/updated.
    Procedurally reporting on various security matters.
    Monitoring of CCTV and other surveillance equipment while inspecting the premises for potential risks.
    Enforce Club rules, by-laws on Security front.
    Ensuring all incidents are documented and investigated.
    Provide training to staff on Security matters from time to time.

    Implementation of Controls

    Institute effective controls to ensure accountability of all goods and equipment movement into and out of the premises.
    Ensure security controls and procedures are followed by vendors and suppliers and Procurement staff during delivery of goods and products to the Club.
    Prepare daily report on security matters and suggest to management corrective measures.
    Ward off intruders or undesirable elements from the hotel premises and its environs.
    Direct guest coming to make enquires to the appropriate authority.
    Develop and maintain a monthly checklist for all CCTV equipment, alarmed doors, and panic & duress
    alarms to ensure that they are fully functional.

    Investigation and reporting

    Record and notify all risks, deviations from the Club’s safety standards and any untoward incidents.
    Follow up on all unusual activities in and around the property that would impair the well-being of guests and employees.
    Conduct detailed investigations and compile reports for any theft, loss, accidents, or any aspect that risk the safety of the Club.
    Statements recording from suspects or witnesses.

    Emergency Response

    Liaise with other security agencies to address security matters.
    Maintain a good working relationship with external emergency teams (Ambulance, police & fire fighters etc).
    Supervise evacuation as and when necessary.
    First contact for external security apparatus.
    In liaison with the Club’s Safety Officer, conduct regular fire and evacuation drills as per the Club’s emergencies response standards.
    Ensure all Security equipment and apparatus down time is at minimal, if any.

    People Management

    Direct and coordinate, supervise the activities of all security personnel at the Club.
    Ensure that all security staff provide services that create a great customer experience for members, staff, and guests.
    Ensure that the Security team offers consistent and high-quality customer experience.
    Ensure Security coverage for all Club events and functions.
    Review daily occurrences as per recordings in the occurrence book.
    Ensure to monitor human traffic in and out of the premises.
    Train, review and evaluate performance of the security staff.
    Review services of the outsourced security service providers as per SLA.

    Other Requirements

    Bachelor of Criminology and Security Management (Criminology).
    Diploma in security management and legal studies/criminology.
    Be a member of a professional body.
    Minimum of 8 years’ work experience, with minimum 4 years in a similar role. Very strong Investigative and Report writing experience. Experience in the hospitality industry would be a plus.
    Ability to implement and monitor security systems.
    Must be tech savvy.
    Assertive with strong leadership skills.
    Impeccable integrity.
    Keen to detail and thorough in execution of tasks.
    Problem Solving skills.
    Ability to make sound judgement in decision making.
    Ability to work across a range of projects with multiple stakeholders.
    Physically fit.

    Apply via :

    www.racg.co.ke

  • Group Commercial Director 

General Manager 

IT Administrator Regional Support

    Group Commercial Director General Manager IT Administrator Regional Support

    Job Description
    A leading engineering company providing technology and infrastructure solutions with operations in Telecommunications, ICT and Power sectors are looking for Group Commercial Director. Reporting to the Group Managing Director, the job holder is responsible in driving revenue growth and maximizing profits by identifying new commercial opportunities and managing marketing efforts. He/She/They will keep abreast of trends and market conditions to provide strategic advice to top management.
    Job Responsibilities

    Develop and implement commercial strategies to achieve revenue growth targets and enhance profitability for the company (East Africa, Zambia)
    Develop strong relationships with key customers and partners to drive business growth and foster increased customer loyalty.
    Conduct market research and analysis to identify trends and opportunities, as well as track competitor activity to develop effective strategies to stay ahead of the competition.
    Ensure compliance with relevant laws and regulations pertaining to commercial activities,
    Develop and manage budgets and financial performance metrics to ensure that commercial activities are aligned with the overall business strategy for various Business Verticals and the Group.
    Develop and manage commercial agreements with customers and vendors, including pricing, terms, and conditions.
    Identify and assess new business opportunities to diversify the company’s revenue streams and improve its market position by reviewing and Implementing customer acquisition strategies.
    The commercial director also serves as the company’s spokesperson within the marketplace. Will be representing the company in Commercial & Marketing Events with the Customers and other Bodies.
    Prepare Commercial Policy, Practice & Frameworks to Govern the Commercial Activities for the Group and its verticals.
    Assist in setting financial targets/Plans/Forecasts and budget development and monitoring for Commercial Function.
    Analyzing the business performance, including the profitability, revenue, pricing and cost of goods sold by taking the lead role in advising around pricing for commercial contracts
    Supporting the Business Managers, Sales and Marketing department by conducting an analysis of commercial opportunities and driving financial performance.
    Team Management; leading the Business Development and Commercial Teams, Evaluating their performance and responsible for their capacity Building.
    Custodian of the Business Strategy for the Group to ensure all initiatives, projects and activities align with the different organizational strategy.
    Taking a lead role in solving commercial issues that may arise in the Group.

    Key Performance Indicators

    Increased Sales Revenue
    High Performing Commercial Strategies
    New Customer Acquisition and repeat Business for existing Customers
    Improved Profit Margins and Shareholder Value.
    New Products and Service Business Lines to accelerate Performance.
    Improved Profitability across the Business Verticals

    Other Requirements

    Master’s degree in Business Administration, Marketing, or a Commercial related field.
    Bachelor Degree in any Engineering field Electrical/ Telecommunications/Water, BioMedical/Civil/Mechatronic/Chemical
    Minimum of 12-15 years of experience in Lead Commercial roles, with a track record of developing and executing successful commercial strategies.
    Preference: Someone with Regional experience, Germany/UK/SA national preferred
    Experience leading and managing sales and marketing teams and supporting diverse Business Units.
    Strong knowledge of relevant laws and regulations pertaining to commercial activities.
    Experience developing and managing commercial agreements with customers and vendors.
    Excellent communication, negotiation, and interpersonal skills.
    In-depth understanding of market research methods and analysis.
    Solid knowledge of performance reporting and financial/budgeting processes
    Commercial awareness partnered with a strategic mindset

    Business Competencies

    Customer centricity
    Marketing & Influencing Skills
    Strategic Mindset
    Financial and Business Acumen
    Leadership and people management skills
    Problem solving, decision making and analytical skills
    Stakeholder management
    Negotiation & partnerships
    Ability to engage at senior leadership levels
    Communication and Presentation skills
    Conceptualization of new ideas and Market trends
    Demonstrate ability to develop, enforce and enrich processes and governance.
    Change Management.

    Operational Excellence

    Targets effort and resources on high-value, high impact activity
    Focuses on achieving maximum performance and driving continuous improvement
    Thinks about processes and problems cross-functionally and end-to-end
    Uses knowledge of products, technology, process, systems, and policy to solve problems

    Business Know how

    Uses data and research to make decisions that are competitively and financially robust
    Balances current and future needs
    Thinks and acts like an owner of the business
    Acts in line with legal, regulatory, professional and ethical standards

    Working with Change

    Lead Change
    Responds flexibly to changing situations
    Manages the business and people aspects of change to drive performance

    Creativity and Innovation

    Finds creative ways to exploit opportunities and solve problems
    Takes risks and pushes what is possible

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :