Website: Website http://www.racg.co.ke/

  • Business Development Executive 


            

            
            Marketing Manager

    Business Development Executive Marketing Manager

    About the job

    To acquire profitable new life business and retain existing accounts in order to increase business in Agribusiness / pharmaceutical (Health) sector/ public sector/ Education sector. and achieve profitable growth of business in accordance with targets set and criteria formulated by the Agency. The role will drive business growth through identifying business opportunities on existing bank customers, new to bank customers through cross sell initiative.

    PRIMARY RESPONSIBILITIES:

    Business Promotion and Development
    Coordinating marketing efforts to ensure that new business targets are met.
    Handling new business enquiries; coordinating new business quotation process; and following up quotations with clients/branches.
    Proposing to Management measures to enhance the Agency’s competitiveness.
    Business Retention
    Proposing risk surveys and making recommendations for premium discounts for good risks in our books.
    Closely monitoring customer service satisfaction to ensure renewals are not threatened.
    In liaison with Business Development Manager, negotiating renewal terms of all businesses well in advance and sending formal renewal confirmations to the operations team before the renewal dates.
    Preparing Monthly business performance assessments reports including such data as business acquired, business lost, business sources etc.
    Maintaining and regularly updating business progress reports.

    REQUIREMENTS

    Bachelor’s degree in Business or a related field from a recognized institution Experience
    At least 2- 3 year’s relevant experience in the same position in a microfinance or Bank environment

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Category Manager – Seeds Business 


            

            
            Trade Finance Sales Manager

    Category Manager – Seeds Business Trade Finance Sales Manager

    Job Responsibilities:

    All seeds supplier relationships – Maintain & Develop existing suppliers and breeders, seek alternative suppliers or breeders as required, ensure the Company is distributor of choice in Kenya for Global seed breeders and suppliers, and seek out global breeding programmes to deliver continuous improvement for Kenyan growers and farmers.
    Cost price negotiation, utilizing volume, pack size, packaging, branding, annual forecast and long term strategic collaborations to achieve best cost price for the Company.
    Timely product availability to meet sales and customer demand, forecasting, ordering and supply chain logistics – in conjunction with Procurement officer
    Oversight and delivery of seeds pipeline, commercial trials and product development
    Internal and External promotion, training and marketing information to support sales teams & customers.
    Provision of monthly volume, revenue & GP forecasting to the Commercial team.
    Annual budget construction & delivery based upon existing product portfolio and anticipated pipeline
    Solution driven management & timely resolution of customer complaints.
    Category development through introduction of additional and complementary ranges to customer offer, enhancing Company’s leading position in the Agri-value chain.
    Working with Area Managers and Sales Agronomists to drive sales through all channels
    Additional responsibilities to meet needs of business as required from time to time.
    Business support functions.

    Requirements:

    Undergraduate and/or Masters Degree in Agriculture/Horticulture or Business Management
    5+ years’ experience in Agri-Value chain in Seeds, Crop Protection or Crop Nutrition in East Africa
    Must be computer literate
    Valid Diving License
    Willing to travel widely
    Able to operate collaboratively in a team.

    go to method of application »

    Apply via :

    www.racg.co.ke

  • Business Development Officer

    Business Development Officer

    PRIMARY RESPONSIBILITIES:

    Business Promotion and Development
    Coordinating marketing efforts to ensure that new business targets are met.
    Handling new business enquiries; coordinating new business quotation process; and following up quotations with clients/branches.
    Proposing to Management measures to enhance the Agency’s competitiveness.
    Business Retention
    Proposing risk surveys and making recommendations for premium discounts for good risks in our books.
    Closely monitoring customer service satisfaction to ensure renewals are not threatened.
    In liaison with Business Development Manager, negotiating renewal terms of all businesses well in advance and sending formal renewal confirmations to the operations team before the renewal dates.
    Preparing Monthly business performance assessments reports including such data as business acquired, business lost, business sources etc.
    Maintaining and regularly updating business progress reports.

    REQUIREMENTS

    Bachelor’s degree in Business or a related field from a recognized institution Experience
    At least 2- 3 year’s relevant experience in the same position in a microfinance or Bank environment

    Apply via :

    www.linkedin.com

  • Customer Service & Order Processing Officer

    Customer Service & Order Processing Officer

    Our Client, a well-established group in agricultural services in the region, are seeking to hire a Customer Service & Order Processing Officer. The overall job responsibility will be; to oversee the customer service division and to manage a team of Customer Service Representatives and Clerks by leading and motivating them, to listen and take ownership of customer’s requirements and issues, by following problems through to resolution, with the goal to increase customer satisfaction, loyalty and retention and to meet and exceed their expectations. Liaise with Warehouse Officers in managing stock inventory, source for and place orders with the local suppliers.

    Job Responsibilities:

    Manage and maintain orderly workflow according to priorities within the customer service division
    Oversee and manage correct interpretation and prompt issuing of all quotations to customers
    Oversee and manage receiving of LPO’s, converting them to Sales Orders, Delivery Notes and Invoices
    Liaise with stores and/or EPICOR regarding identification, verification and availability of items
    Answer customer questions and complaints, and resolving problems
    Monitor and follow up on the progress of ordered items and regularly inform customers accordingly
    Keep accurate records and documenting customer service actions and discussions
    Improve customer service experience and create engaged customers
    Develop, maintain, update and enforce standard operating procedures (SOP’s)
    Manage discipline, leave and overtime of staff in accordance with company policy
    Provide constructive and timely assistance regarding KPI’s and performance evaluations of staff 
    Train and develop staff according to company and personal development needs
    Process export documentation of Greenhouse and Irrigation items to neighboring countries
    Purchase goods such as irrigation materials and greenhouse and ensure their timely delivery
    Generate local purchase orders and sent them out to the appropriate suppliers in a timely fashion while handling any discrepancies that may arise.
    Negotiate the best deal for pricing and terms and conditions for supply contracts.
    Act as a relieve person for Quoting and Invoicing staff when required.

    Key Performance Areas

    Ensure timely issuing of quotes, sales orders, delivery notes, invoices and other related documentation
    Ensure upkeep of all work related sheets: Open Quotes, Open LPO’s and Open Orders/Deliveries/Shipments
    Ensure timely feedback to customers on quotation expectations and delivery of orders
    Ensure effective and efficient communication between colleagues, management and different departments
    Ensure customer satisfaction by going the extra mile

    Requirements:

    Bachelor’s degree in Business Administration or related field
    Proven working experience as an Order Processing/Customer Service Manager, Retail Manager
    5 years’ experience in providing customer service support/order processing services and managing a similar team
    Customer service training courses successfully completed will be an added advantage
    Proficiency in English
    Excellent verbal and written communication skills
    Excellent interpersonal, customer service and people skills
    Excellent organizational skills and attention to detail
    Excellent time management skills with a proven ability to meet deadlines.
    Strong analytical and problem-solving skills
    Ability to prioritize tasks and to delegate them when appropriate
    Ability to think strategically and strong leadership skills
    Strong client-facing and communication skills
    Customer service orientation and multi-tasking skills
    Excellent knowledge of management methods and techniques
    Ability to lead others in the workplace with empathy for their needs
    Ability to maintain a positive attitude and willingness to serve customers at all times
    Working knowledge of customer service software, databases and tools
    Awareness of industry’s latest technology trends and applications
    Proficient with Microsoft Office Suite or related software
    Able to maintain prolonged periods of working on a computer and attending to customer requests
    Ability to handle difficult and demanding customers
    Ability to function well in a high-paced and at times stressful environment
    Ability to manage extra workload of colleagues when required to act as relieve person.

    Apply via :

    www.racg.co.ke

  • General Manager – Engineering, Stores and Services (Re-advertised)

    General Manager – Engineering, Stores and Services (Re-advertised)

    Job Responsibilities:

    Planning

    Participate in the strategic decision-making process of Executive Management
    Be the custodian of all Engineering operations
    Develop improved courses of action
    Plan all Engineering/Maintenance activities

    Financial

    Ensure effective management of the division budget.
    All Monthly returns must be reviewed to ensure compliance with budget procedures at all times.

    Administration

    Prepare and finalize monthly reports.
    Ensure administrative procedural policies are implemented and carried out.
    Authorize staff annual leave, sick leave and other allowances.
    Represent the company at different meetings/committees etc. where required
    Secure Company assets

    Maintenance/Engineering Projects

    Ensure cost effective maintenance and repairs
    Control quality of work
    Ensure Avocado Packhouse Maintenance
    Assume responsibility as the main Engineering resource in Macadamia Factory maintenance and Infrastructure development
    Oversee existing and new Irrigation developments and operations
    Oversee implementation of vehicle/tractor maintenance programs
    Assume overall responsibility for applicable legislation
    Safe guard water supply
    Manage and control Consulting Engineers and or Contractors
    Visit operations i.e. ensure that engineering, machinery and electricity issues are managed cost effectively and efficiently

    Capital Projects

    Plan machine requirements for product processing
    Plan machine installations
    Manage suppliers
    Consult concerned parties
    Manage purchase of machines/material
    Prepare final plans for installations
    Manage and oversee delivery and installation of machines/material
    Commission projects

    Human Resources

    Ensure sound relations in the division
    Ensure all Union matters are address appropriately.
    Plan Utilization of Labour
    Monitor staff activities on the estate
    Maintain communication with estate staff
    Manage training programs of subordinate estate staff
    Maintain staff discipline
    Measure subordinate staff performance
    Carrying out Village improvement schemes and Village Environmental Committee (VEC) meetings

    Research

    Innovative application of Engineering research and development

    Security

    Oversee and monitor security within designated areas of the farm

    Community Support & Projects

    Promote and run community projects as agreed with the Corporate Affairs Manager
    Maintain good community relations

    Health, Safety & Environment

    Continuously by ensuring compliance to all relevant safety procedures and legislation by all staff and labour on the estate.
    Adhere and maintain Environmental & NEMA legislation & company policies
    Carry out any other duty as may be assigned from time to time

    Requirements:

    Minimum of BSc. Engineering (Mechanical or Civil Engineering)
    Minimum of 10 years’ experience in; Engineering services, with at least 3 years in Senior Management role
    Ideal candidate should have experience in Agricultural/Horticultural Engineering, Stores and Services operations.
    All aspects of mechanical/electrical/irrigation/civil engineering
    Setting up financial budgets, financial management and control
    Report writing skills and excellent inter personal relationship skills

    Apply via :

    www.linkedin.com

  • Technical Sales Representative

    Technical Sales Representative

    Our client Hikvision, provides top-of-the-line IoT solutions for a broad range of physical security products, covering video security, access control, and alarm systems is looking to hire Technical Sales Representatives. The successful candidates will be responsible for supporting the distributors and maintaining good client relationship.

    Location – Mombasa, Mount Kenya, Nakuru, Eldoret and Kisii Regions

     JOB PURPOSE & KEY RESPONSIBILITIES

    Supporting the distributor’s product in their designated area by sorting out problems and offering solutions.
    Promoting Hikvision’s products for sub-dealers and technicians.
    Providing operation training for Hikvision products to distributor technicians, sub-dealers and technicians within the region.
    Printing the marketing materials e.g posters, sign-boards, branding of shops and ensuring good product display in the stores.
    Maintaining a good customer relationship with sub-dealers in the designated region
    Establishing the technical needs of the customers and suggesting appropriate products.
    Explaining complex technical information to customers in a way that is easily understandable.
    Following up with customers and resolving any issues that may arise.
    Keeping customers informed about new technological products.

    REQUIREMENTS

    Bachelor’s degree in electronic engineering or related study is Mandatory.
    Minimum 2 years Technical Sales experience, security technology industry is Mandatory.
    Natives of Mombasa, Mount Kenya, Nakuru, Eldoret, Kisii Regions respectively.
    Good Communication Skills (written & Oral)
    Good Interpersonal skills (Flexibility, self-drive, conflict management, and resolution skills, empathy)
    Good Negotiation & Closing Skills

    Apply via :

    www.racg.co.ke

  • Relationship Officers

    Relationship Officers

    Overall Job Purpose

    The Relationship Officers overall purpose is to achieve business growth for the Bank by selling Consumer Banking products and services within assigned market segments and by promoting and selling other products and services of the Bank to enhance value-added relationship with existing customers.

    Requirements:

    A Bachelor’s degree in a business-related field.
    Minimum 3 years’ Sales experience in banking, with a proven top-performance record.
    Sales-driven and Achievement Oriented i.e. strives to achieve results and enjoys being judged on performance standards.
    Proven planning, co-ordination and time management skills
    Strong Networking skills and Street Smart
    Excellent Communication and Interpersonal skills: Ability to build rapport easily with customers, and have the ability to work individually and as part of a team.
    Personal Ethics: Must be honest, fair, just but firm with himself, and of high integrity.

    Apply via :

    www.racg.co.ke

  • Head of Sales – Retail Industry

    Head of Sales – Retail Industry

    You will head the sales team and be responsible for setting and executing the overall sales strategy to ensure achievement of the key performance indicators. You will further manage the sales team across the country and analyze pipeline, lead data and deliver periodic reporting to the management team providing key business insights: typical reporting relates to Demand Generation, Pipeline Forecast and Trends, Conversion Rates, Target Accounts, Market Segmentation etc

    This role requires a highly self-driven and high performing individual keen on meeting our new business revenue growth ambition

    Job Responsibilities:

    Develops and executes strategic plans to achieve sales targets and expand our customer base
    Builds and maintains strong, long-lasting customer relationships
    Owns and hits/exceeds annual sales targets across our product categories
    Establishes forces that shift tactical budgets and strategic direction of key accounts and recommends necessary action
    Maximizes order intake and market share through prescription, customer management, opportunity development and follow-up in order to provide commercial and technical leadership and support during pre-sales, sales, and after sales stages to our customers.
    Analyzes market dynamics in an effort to maximize existing sales successes seeking to create new sales growth opportunities
    Creates a high-performance culture in the team where KPIs are always met and decisions are taken based on accurate data.
    Prepares sales forecasts and reports and documents quarterly and annual goals
    Maintains a high level of industry knowledge and remains up to date on industry trends and issues constantly recommending ways to improve
    Maintains sales volume, product categories and selling prices by keeping current with supply and demand, changing trends, economic indicators, and competitors.

    Requirements:

    Degree preferably in Sales & Marketing, or equivalent
    10+ years of experience in Sales 5 of which must be in senior leadership role within a retail business setup
    Detailed understanding and hands on experience in Omni channel retailing
    A leader: exceptional leader and motivator of people that displays exceptional leadership attributes. You have managed, grown, and nurtured teams. You know how to develop individuals into superstars
    Go-getter with proven experience building positive working relationships and working successfully in cross-functional teams with varied levels of understanding of analytics
    Analytical thinker with the ability to break down the components but still be able to see the bigger picture
    Excellent written, verbal and presentation skills
    Experience approaching problems and business situations methodically and analytically
    Self-directed and comfortable working in ambiguous environments. Be a pro-active self-starter who can work independently
    Excellent knowledge of MS Office, including Excel, PowerPoint, SAP

    Apply via :

    www.racg.co.ke

  • Head Of Sales 


            

            
            General Manager – Engineering, Stores and Services 


            

            
            Head of Risk and Compliance

    Head Of Sales General Manager – Engineering, Stores and Services Head of Risk and Compliance

    Job Description

    You will head the sales team and be responsible for setting and executing the overall sales strategy to ensure achievement of the key performance indicators. You will further manage the sales team across the country and analyze pipeline, lead data and deliver periodic reporting to the management team providing key business insights: typical reporting relates to Demand Generation, Pipeline Forecast and Trends, Conversion Rates, Target Accounts, Market Segmentation etc
    This role requires a highly self-driven and high performing individual keen on meeting our new business revenue growth ambition

    Job Responsibilities

    Develops and executes strategic plans to achieve sales targets and expand our customer base
    Builds and maintains strong, long-lasting customer relationships
    Owns and hits/exceeds annual sales targets across our product categories
    Establishes forces that shift tactical budgets and strategic direction of key accounts and recommends necessary action
    Maximizes order intake and market share through prescription, customer management, opportunity development and follow-up in order to provide commercial and technical leadership and support during pre-sales, sales, and after sales stages to our customers.
    Analyzes market dynamics in an effort to maximize existing sales successes seeking to create new sales growth opportunities
    Creates a high-performance culture in the team where KPIs are always met and decisions are taken based on accurate data.
    Prepares sales forecasts and reports and documents quarterly and annual goals
    Maintains a high level of industry knowledge and remains up to date on industry trends and issues constantly recommending ways to improve
    Maintains sales volume, product categories and selling prices by keeping current with supply and demand, changing trends, economic indicators, and competitors.

    Other Requirements

    Degree preferably in Sales & Marketing, or equivalent
    10+ years of experience in Sales 5 of which must be in senior leadership role within a retail business setup
    Detailed understanding and hands on experience in Omni channel retailing
    A leader: exceptional leader and motivator of people that displays exceptional leadership attributes. You have managed, grown, and nurtured teams. You know how to develop individuals into superstars
    Go-getter with proven experience building positive working relationships and working successfully in cross-functional teams with varied levels of understanding of analytics
    Analytical thinker with the ability to break down the components but still be able to see the bigger picture
    Excellent written, verbal and presentation skills
    Experience approaching problems and business situations methodically and analytically
    Self-directed and comfortable working in ambiguous environments. Be a pro-active self-starter who can work independently
    Excellent knowledge of MS Office, including Excel, PowerPoint, SAP

    go to method of application »

    Apply via :

    www.racg.co.ke

  • Business Development Executives

    Business Development Executives

    PRIMARY RESPONSIBILITIES:

    Business Promotion and Development
    Coordinating marketing efforts to ensure that new business targets are met.
    Handling new business enquiries; coordinating new business quotation process; and following up quotations with clients/branches.
    Proposing to Management measures to enhance the Agency’s competitiveness.
    Business Retention
    Proposing risk surveys and making recommendations for premium discounts for good risks in our books.
    Closely monitoring customer service satisfaction to ensure renewals are not threatened.
    In liaison with Business Development Manager, negotiating renewal terms of all businesses well in advance and sending formal renewal confirmations to the operations team before the renewal dates.
    Preparing Monthly business performance assessments reports including such data as business acquired, business lost, business sources etc.
    Maintaining and regularly updating business progress reports.

    REQUIREMENTS

    Bachelor’s degree in Business or a related field from a recognized institution Experience
    At least 2- 3 year’s relevant experience in the same position in a microfinance or Bank environment

    Apply via :

    www.linkedin.com