Website: Website http://www.poa.co.ke
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Field Services Manager
Mission Statement for the Role: To own all aspects of customer installation and field support services, whilst ensuring every customer has the best quality install & experience possible & best chance of being installed. Overall Responsibility: Responsible for Poa! customer installations and field-based support services; management of commercial & operational relationships with install & support…
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Customer Service Trainee Technical Support Technician Team Lead – Technical Support
Mission Statement for the Role: To be the face of Poa Internet on a daily basis for customers reaching out to us through our omnichannel customer experience channels. Overall Responsibility: Receive, document, and resolve inbound requests from customers through all our inbound communication channels-voice, WhatsApp, social media, and chat on a daily basis. Key SMART…
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Field Sales Representative – Nairobi East Field Sales Representative – Nairobi West Field Sales Representative – Thika Road Field Sales Representative – Mombasa North Field Sales Representative – Nakuru West Field Sales Representative- Kajiado Field Sales Representative- Kitengela Field Sales Representative- Nakuru East Telesales Representative
We are growing very fast to cover the rest of Kenya and eventually Africa. It is envisaged that the success of the business will grow to over 150 networks across East Africa. It is from this background that we seek prospective candidates to fill the role of a Field Sales Representative in our Commercial Department. Mission Statement for…
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Customer Service Trainee
Overall Responsibility Receive, document, and resolve inbound requests from customers through all our inbound communication channels-voice, WhatsApp, social media, and chat on a daily basis. Financial None People None Key SMART Results for A-Player Success Poa customer experience is known across Kenya for being able to reached on any channel the customer needs to reach…
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Trade Development Representative – Kisumu Trade Development Representative – Mombasa Trade Development Representative – Nairobi
Mission Statement for the Role: Recruit and develop a highly efficient commission only sales agents team to meet the business objectives of the organisation. Overall Responsibility: Recruit, engage, activate and generate revenue from commission only sales agents. Leverage business by activating and improving commission only agent productivity. Financial: Responsible to hit a target of 672…
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Community Representative – Kisumu
Mission Statement for the Role: To develop, engage with and maintain all aspects of the communities we serve, from developing relationships in each location to maximizing sales opportunities, minimizing network infrastructure costs, and creating Impact in all areas we serve. Overall Responsibility: This position is responsible for implementing market expansion strategies as well as building…
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NOC Senior Engineer
Mission Statement for the Role: To manage, support and ensure the availability, performance and capacity of poa! network whilst acting as a point of escalation to NOC Technicians. Overall Responsibility: Configuration Management, Network Performance & Incidents Management, Quality of Service Management , Change Management, Continuous Service Improvement and Network Documentation. People: Individual Contributor Key SMART…
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Field Sales Representative – Kisumu
Overall Responsibility: Make sales and hit the sale number! Be part of the team aiming to deliver over 70% of the total company sales. Area Coverage: Kisumu and its environs Key SMART Results for A-Player Success Drive attainment of monthly sales targets as per the vintage: 1-3 months: 15 sales 4-6 months: 30 sales 6+…
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HR Assistant- Talent Acquisition
Mission Statement for the Role: To assist in organization’s efforts aimed towards ensuring positions are filled with high-quality talent in a timely manner and effectively scale up the talent acquisition activities. Overall Responsibility: The overall responsibility of the role will be to offer support in day to day recruitment activities in order to optimize our…
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Field Sales Agent- Nakuru West
Mission Statement for the Role: Responsible for delivering the assigned customer growth targets within their specific defined geography within the territory. Overall Responsibility: Make sales and hit the sale number! Be part of the team aiming to deliver over 100% of the total company sales. Area Coverage: Bondeni, Kaptembwo, Kenlands, Langalanga, Mother Teresa Hotel, Rhonda…