Website: Website http://www.madison.co.ke
-
ICT Systems Administrator
Job Summary Reporting to the ICT Manager, the Information Security Officer must be a self-driven person who will be responsible for evaluating, implementing and supporting the High end and Mid- Range IT Infrastructure in line with the Group’s Vision and provisioning of Highly Available Server infrastructure for the Critical systems. Duties and responsibilities Planning and…
-
Operations Supervisor
The Operations Supervisor position will be located at the Company’s Head Office. The role reports to the Assistant Operations Manager and will be responsible in assisting in the effective running of the Operations Department. This will involve the following key responsibilities. Responsibilities: Fund Administration – New Client and Agent registration, receipting client’s deposits and processing…
-
Supervisor – Client Retention
Overall Responsibility: This position is responsible for maintaining Customer Service levels within the stipulated quality standards. Key Responsibilities: Meeting the renewal budgets for all clients within assigned business portfolio To implement retention benchmarks for assigned portfolio within the SLA provisions and guidelines Provide a dedicated and comprehensive service to these clients, acting as the primary…
-
Senior Supervisor Care Management
Overall Responsibility: Care Management, handling Inpatient preauthorizations, and communicating with providers, clients, and brokers on a timely basis for any undertakings, rejections, or relevant concerns. Doing proper case management by doing physical visits and virtual follow up of all admitted members. Supervisory of the care management team. Key Responsibilities Care Management – Through due diligence,…