Website: Website http://www.m-kopa.com/
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Customer Engagement – Junior Fraud Analyst Recruiter HR Shared Services Manager – Global Mobility & Employee Benefits
Overview Are you ready to take on a critical role in fraud detection and prevention? We’re looking for a Junior Fraud Analyst (customer engagement) to join our fraud team in Kenya. This is a customer service-focused position where 80% of your time will be spent speaking directly with customers and gathering crucial information to combat…
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Field Service Assistant
Overview Are you prepared to embark on an extraordinary journey with M-KOPA Mobility? In this role, you will take on various important duties to ensure smooth operation and exceptional customer experience at M-KOPA. One of your key responsibilities will be managing the charging station. You’ll need to ensure that all chargers are functioning correctly and providing reliable…
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Director of ALM
We are looking for a Director of ALM to join our Finance Department; as we scale up and drive digital and financial inclusion across our markets. In this pivotal role, you will drive M-KOPA’s capital management initiatives as a strategic leader in Debt Capital Markets. You will originate and manage debt offerings, ensuring alignment between…
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Insurance Claims and Logbook Management Officer Customer Performance Officer (Collections and Fleet Management)
Our Mobility team is looking for a Claims and Logbook Management Officer who will play a pivotal role in managing logbooks, processing insurance claims, and delivering exceptional customer support. In this role, you will ensure the smooth operation of mobility aftersales processes while helping us maintain our high standards of customer satisfaction. Internally the role…
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Field Service Assistant Field Sales & Marketing Officer
Are you prepared to embark on an extraordinary journey with M-KOPA Mobility? In this role, you will take on various important duties to ensure smooth operation and exceptional customer experience at M-KOPA. One of your key responsibilities will be managing the charging station. You’ll need to ensure that all chargers are functioning correctly and providing reliable service…
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Director of Debt Capital Markets Head of Fraud Strategy
About Us You will play a crucial role in shaping our capital management strategy within the dynamic landscape of Debt Capital Markets. With a focus on originating and managing new debt offerings, you’ll ensure that our funding needs align seamlessly with the expectations of our partners. Your expertise will drive the development and implementation of…
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Software Engineering Team Lead
We are looking for a Backend-focused Engineering Team Lead to join our Repayments product group; where progress, and humility are valued as highly as technical excellence. “Leading a team you will work as a servant leader, coach and contributor within a team which places emphasis on high quality output using infrastructure as code, observability and…
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Senior Backend Engineers
We are looking for Senior Backend Engineers to join our Repayments product group as we grow and expand our market impact and reach. We use the latest technologies and architectures to build fantastic solutions that help us provide digital and financial inclusion to our customers across our operational markets. As an engineer in either of the…
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HR Operations, Strategy & Enablement Lead
Overview We are seeking a strategic and results-driven HR Strategy and Enablement Lead/Manager with extensive experience in scaling businesses, preferably within the FinTech/Growth sector in Sub-Saharan Africa. The ideal candidate will possess a deep understanding of key performance indicators (KPIs) and tracking mechanisms (OKR’s) essential for aligning HR initiatives with business objectives, comfortable with Data…
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International Employee Relations Manager Operations, Strategy & Enablement Program Lead
Complex Employee Relations Management Address and resolve high-level and complex employee relations issues, including sensitive complaints, disputes, and grievances. Lead thorough and impartial investigations into serious employee complaints, including harassment, discrimination, and misconduct, documenting findings, and recommending appropriate actions. Provide strategic advice to senior management on complex employee relations matters, including performance management, disciplinary actions,…