Website: Website http://www.m-kopa.com/
-
Sales Executive
As our Sales Executive, you will be the force behind the scenes, monitoring and delivering sales targets, developing local networks, and ensuring that every customer interaction reflects the values that make M-KOPA the trusted brand it is today. Success in this role will rely on your ability to recruit, train, and mentor a field-based team of Direct Sales…
-
Technical Testing Manager
Ensuring optimal customer experience, you will lead the Ready for Sale (RFS) process, drive phone testing, analyze bug root causes, and oversee firmware implementation across markets. As a key technical expert, you will build and test new processes, manage phone configurations with locking systems, and provide documentation and training while collaborating with stakeholders to enhance product quality and operational efficiency. Expertise We are looking for a highly skilled and detail-oriented individual who…
-
Senior Lead Procurement Research Operations Manager
Your journey will begin by collaborating with the Group Procurement Manager, developing and implementing strategies that secure advantageous terms and drive significant value. You will become the bridge between our needs and the market, engaging with key stakeholders to understand their specifications and expectations. Your role will be pivotal in ensuring that our expenditures align with our budget, and…
-
Shared Services Manager
JOB PURPOSE The Shared Services Manager plays a pivotal role in driving the execution of the strategic vision and operational excellence of the Shared Services function within the People Team. This role is responsible for leading key initiatives and projects that enable M-KOPA’s People Team to operate more efficiently, compliantly, and innovatively in support of…
-
Climate Impact and Decarbonization Lead Head of Climate Strategy and Sustainability
Expertise The ideal candidate will have many years of experience in climate strategy, sustainable finance, or carbon project development, ideally within African markets. They should have a proven track record of managing cross-functional teams and executing climate-related projects in a technology-driven environment. The candidate should possess a deep understanding of decarbonization strategies, carbon markets, and…
-
Product Analyst Eligibility
In this role, you would be responsible for: Analysing M-KOPA’s repayments data and other data to continuously improve our loan eligibility criteria Developing new loan offers and pricing based on customer demand and credit analysis Monitoring the credit performance of your loans to identify where we need to adjust eligibility criteria and/or pricing Testing the…
-
Growth Campaign Manager – Digital Financial Services Senior Lead – HR Shared Services
In this role, you would be responsible for: Developing and executing growth campaigns. You will create and manage weekly growth campaigns. You will identify key customer segments and tailor campaigns to suit them. And you will utilize various marketing channels, including SMS, in-app notifications, and social media to execute campaigns. Conducting A/B testing. You will…
-
Senior Compensation & Benefits Manager
Key Responsibilities Oversee the development and execution of a comprehensive & standardized compensation structure across all functions, regions, and levels within the organization, including base pay, variable pay programs, sales incentives, long and short term incentive plans, stock options, and executive compensation. Liaise with senior leadership, and the Legal team on all legal issues relating…
-
International Employee Relations Manager HR Shared Services Manager
The Senior Global Employee Relations Specialist is a strategic partner responsible for managing complex employee relations issues, developing and implementing employee relations strategies, and ensuring compliance with employment laws and company policies across multiple African countries and the UK. This senior-level role requires advanced expertise in conflict resolution, policy development, and employee engagement to foster…
-
Junior Fraud Analyst
In this role, your responsibilities would include: Fraud Analysis and Reporting Ensure the accurate processing and documentation of all fraud-related issues and leads within agreed SLAs. Analyze fraud trends, investigate root causes, and prepare detailed reports for internal and external stakeholders. Provide actionable insights to influence fraud management strategies and decision-making. Fraud Detection and Investigation…