Website: Website http://www.m-kopa.com/

  • Process Engineer

    Process Engineer

    JOB PURPOSE

    As a Process Engineer, you will lead process engineering activities within M-KOPA’s phone assembly factory in Nairobi, with a steer of optimizing assembly line productivity, conducting root cause analysis on defective smartphones to deliver quality and provide data-driven solutions. You will define the assembly process work instructions/SOPs, and determine the requirements of the new processes, and equipment. You will troubleshoot, maintain process documentation and implement process improvements.
    You will report to the Factory Manager.

    Responsibilities

    You will conduct line balancing and station cycle counts per model to evaluate the hourly output efficiency and sharing reports and proposals with management.
    You will analyze defective smartphones within the production floor and coming up with recommendations to reduce the in-line product defect rate
    Improve the productivity of assembly lines by designing new procedures and work instructions.
    Work with the quality team to observe any defect/quality issues and collaborate with suppliers for feedback and corrective action planning.
    Upon receipt of new consignment of raw materials into the factory, you will coordinate and follow the first article inspection with an objective of ensuring all resources e.g. equipment, people and processes are in consideration of start production, after which production starts.
    Coordinate the New Product Introduction (NPI) process to ensure the assembly plant is ready to start production of a new model/SKU, by coordinating different departments within phone assembly and training new production operators.
    You will liaise with suppliers to develop, document, review, improve and ensure compliance with Standard Operating Procedures (SOPs) and assembly work instruction methods and others e.g., line shut down procedure.
    You will train all our production operators on work methods, with an aim to reduce in-line quality defects, following feedback on the defect/root-cause analysis conducted from in-line defects on the assembly lines.
    You will mentor junior process engineers, manage performance for direct reports and motivate the team.
    You will be responsible for submission of related reports e.g., NPI reports, line efficiency reports, root cause analysis reports, and incident reports of abnormal problems in the production lines.
    Take lead in the documentation of smartphone troubleshooting and repair guide, with an aim to build a knowledge base on defect analysis, troubleshooting, and repair process.
    Ensure processes comply with safety and quality standards.
    Perform Optimization of production process, process improvement, and layout planning of production site.
    Champion and practice 6S Kaizen principles
    Liaise with the Engineering, production, and Quality Managers for action on defective machines or products.
    Develop and implement metrics to monitor and improve performance of processes.
    Any other tasks assigned by the manager.

    Experience Required

    Degree in BSc in Electrical and Electronics engineering or related field.
    1 or more years of experience in troubleshooting and repair of electronics especially smartphones, and engineering equipment
    Experience with process simulations and standard operating procedures.
    Ability to read and translate schematics.
    Ability to do conduct In-depth root-cause analysis with best practice RCA techniques.
    Are familiar with computer application, new systems and troubleshoot common computer failures.
    Proven project management experience to enable incumbent lead on New Product Introduction in the assembly line.
    Have superb analytical, problem-solving, critical thinking and advanced technical skills.
    Fast learner with ability to work under pressure in a fast-paced environment.
    Knowledge of Kaizen 6S Principles
    Understanding of production machinery and proper assembly procedures.
    Excellent knowledge of manufacturing safety protocols and regulations.

    Apply via :

    jobs.ashbyhq.com

  • Cloud Infrastructure Engineer 


            

            
            Junior Threat Intelligence Analyst

    Cloud Infrastructure Engineer Junior Threat Intelligence Analyst

    Are you looking for an opportunity to work in a company where progress, and humility are valued as highly as technical excellence? At M-KOPA we use the latest technologies and architectures to build fantastic customer experiences with a socially and environmentally conscious mission that echoes throughout the organisation.

    We’re looking for a Cloud Infrastructure Engineer to join our Technical Department who’s collaborative, communicative, systematic and a fast-learning results-driven person. The Cloud Infrastructure Team at M-KOPA supports our teams to stay on the frontline of modernisation, scalability, security and efficiency of a complex and quickly growing cloud environment. Your main objective will be to automate and maintain M-KOPA’s infrastructure for application hosting and integration. You will also be responsible for supporting teams in CI/CD and DevOps practices.

    Collaboration

    As an engineer in the group you will work as a collaborator, more senior members will coach and contribute placing an emphasis on high quality output observability and monitoring.

    Remote

    Our roles are fully remote, within the following time zone (UTC -1 / UTC+3). Our engineers work remotely from locations such as UK, Europe and Africa. You will be reporting to the Engineering Manager.

    About the role

    As a Cloud Infrastructure Engineer, you will support our services using Microsoft Azure, specifically Azure Kubernetes Service as well as support transitions of some IaaS legacy assets towards modern infrastructure. As a part of a team of four cloud engineers, you will be responsible for our shared cloud infrastructure, including all operational aspects including observability, updates automation, capacity management, compliance & security, etc.
    We are in constant collaboration with the backend developers and our mission is to empower the developers to manage most of the infrastructure work (e.g. CI/CD, resource scaling, observability, etc.), and assist where needed.
    Our expectations are that you have strong experience working as an Infrastructure engineer and good experience working with Azure Cloud.
    You have a strong DevOps mentality, you have an orientation towards efficient cross-team collaboration and communication to ensure eliminating bottlenecks and enabling a broad team of software engineers to deliver value based on a robust shared infrastructure/processes.
    For this role, experience with infrastructure-as-code and an understanding in its value is important.
    Recognized twice by the Financial Times as one Africa’s fastest growing company (2022 and 2023) and by TIME100 Most influential companies in the world 2023 , we’ve served over 3 million customers, unlocking $1 billion in cumulative credit for the unbanked across Africa.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Data Architect – Azure

    Data Architect – Azure

    You’ll be instrumental in building data ingestion strategies that scale and stay rock-solid. Imagine working with a mix of traditional batch ETL, CDC, and event-based methods – it’s going to be thrilling!
    Your expertise in infrastructure-as-code, continuous integration, and automated deployment will be a game-changer. We’re super thrilled about your ability to ensure top-notch observability.

    Guess what? We’re all about that DevOps mindset, and we know you’ll bring some serious value to our team with your expertise in that area.

    Performance is the name of the game, and your database and data warehouse know-how will help us optimize those queries for amazing results.

    We’re on the lookout for someone who loves tackling challenges head-on, solving those tricky problems, and constantly elevating our analytics platform.

    If you’ve got over 3 years of experience with Azure data and analytics services like Synapse Analytics, SQL Managed Instance, Databricks, Event Hub, Data Factory, and Log Analytics – you’re exactly who we need!

    But that’s not all – we’re also interested in your experience with container and orchestration tools like Kubernetes, Docker, and Podman. Plus, if you’ve worked with orchestration systems like Apache Airflow, that’s a major plus in our book!

    And hey, we’re all about embracing the infrastructure-as-code approach. So if you’re well-versed in tools like Terraform, ARM, Cloudformation, or similar, you’re someone who should apply.

    If this sounds like the perfect fit for you, let’s connect! We can’t wait to hear more about your impressive experience and see how you’ll make a big impact on our team!

    Recognized twice by the Financial Times as Africa’s fastest growing company (2022 and 2023) and by Time as one of the most influential companies this year, we’ve served over 5 million customers, unlocking $1 billion in cumulative credit for the unbanked across Africa.

    At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.

    BENEFITS, WHAT’S IN FOR YOU:

    Private health insurance (inpatient outpatient, parental time off, eye care, and dental)
    Life insurance (2 x gross salary)
    Company pension
    Remote working /#LI-Remote
    25 days leave per annum (excludes additional 8 public bank holidays)
    Annual Learning and Development Fund – You have an annual $ 1,200 allowance to spend on learning and development (that is, between 1 January and 31 December). For your first year at M-KOPA, this allowance is pro-rated depending on the month that you start.
    Home Office Set Up – Having the best IT equipment tools in the world doesn’t make sense if you do not have a proper setup to work with. For this reason, M-KOPA will pre-approve the following items for a total budget of $1000 that you can use at any time after signing the offer letter with M-KOPA
    On site retreats with wider tech team, plus trips to operational markets

    Apply via :

    jobs.ashbyhq.com

  • Data Infrastructure Engineer

    Data Infrastructure Engineer

    You’ll be instrumental in building data ingestion strategies that scale and stay rock-solid. Imagine working with a mix of traditional batch ETL, CDC, and event-based methods – it’s going to be thrilling!

    Your expertise in infrastructure-as-code, continuous integration, and automated deployment will be a game-changer. We’re super thrilled about your ability to ensure top-notch observability.
    Guess what? We’re all about that DevOps mindset, and we know you’ll bring some serious value to our team with your expertise in that area.
    Performance is the name of the game, and your database and data warehouse know-how will help us optimize those queries for amazing results.
    We’re on the lookout for someone who loves tackling challenges head-on, solving those tricky problems, and constantly elevating our analytics platform.
    Calling all those with Microsoft Azure skills! If you’ve got over 3 years of experience with Azure data and analytics services like Synapse Analytics, SQL Managed Instance, Databricks, Event Hub, Data Factory, and Log Analytics – you’re exactly who we need!
    But that’s not all – we’re also interested in your experience with container and orchestration tools like Kubernetes, Docker, and Podman. Plus, if you’ve worked with orchestration systems like Apache Airflow, that’s a major plus in our book!
    And hey, we’re all about embracing the infrastructure-as-code approach. So if you’re well-versed in tools like Terraform, ARM, Cloudformation, or similar, you’re someone who should apply.
    If this sounds like the perfect fit for you, let’s connect! We can’t wait to hear more about your impressive experience and see how you’ll make a big impact on our team!
    Recognized twice by the Financial Times as Africa’s fastest growing company (2022 and 2023) and by Time as one of the most influential companies this year, we’ve served over 5 million customers, unlocking $1 billion in cumulative credit for the unbanked across Africa.
    At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.

    BENEFITS, WHAT’S IN FOR YOU:

    Private health insurance (inpatient outpatient, parental time off, eye care, and dental)
    Life insurance (2 x gross salary)
    Company pension
    Remote working /#LI-Remote
    25 days leave per annum (excludes additional 8 public bank holidays)
    Annual Learning and Development Fund – You have an annual $ 1,200 allowance to spend on learning and development (that is, between 1 January and 31 December). For your first year at M-KOPA, this allowance is pro-rated depending on the month that you start.
    Home Office Set Up – Having the best IT equipment tools in the world doesn’t make sense if you do not have a proper setup to work with. For this reason, M-KOPA will pre-approve the following items for a total budget of $1000 that you can use at any time after signing the offer letter with M-KOPA
    On site retreats with wider tech team, plus trips to operational markets

    Apply via :

    jobs.ashbyhq.com

  • Senior Analytics Platform Engineer 


            

            
            Senior Backend Engineer

    Senior Analytics Platform Engineer Senior Backend Engineer

    You’ll be instrumental in building data ingestion strategies that scale and stay rock-solid. Imagine working with a mix of traditional batch ETL, CDC, and event-based methods – it’s going to be thrilling!

    Your expertise in infrastructure-as-code, continuous integration, and automated deployment will be a game-changer. We’re super thrilled about your ability to ensure top-notch observability.
    Guess what? We’re all about that DevOps mindset, and we know you’ll bring some serious value to our team with your expertise in that area.
    Performance is the name of the game, and your database and data warehouse know-how will help us optimize those queries for amazing results.
    We’re on the lookout for someone who loves tackling challenges head-on, solving those tricky problems, and constantly elevating our analytics platform.
     
    Calling all those with Microsoft Azure skills! If you’ve got over 3 years of experience with Azure data and analytics services like Synapse Analytics, SQL Managed Instance, Databricks, Event Hub, Data Factory, and Log Analytics – you’re exactly who we need!
    But that’s not all – we’re also interested in your experience with container and orchestration tools like Kubernetes, Docker, and Podman. Plus, if you’ve worked with orchestration systems like Apache Airflow, that’s a major plus in our book!
    And hey, we’re all about embracing the infrastructure-as-code approach. So if you’re well-versed in tools like Terraform, ARM, Cloudformation, or similar, you’re someone who should apply.
    If this sounds like the perfect fit for you, let’s connect! We can’t wait to hear more about your impressive experience and see how you’ll make a big impact on our team!
    Recognized twice by the Financial Times as Africa’s fastest growing company (2022 and 2023) and by Time as one of the most influential companies this year, we’ve served over 5 million customers, unlocking $1 billion in cumulative credit for the unbanked across Africa.
    At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.

    BENEFITS, WHAT’S IN FOR YOU:

    Private health insurance (inpatient outpatient, parental time off, eye care, and dental)
    Life insurance (2 x gross salary)
    Company pension
    Remote working /#LI-Remote
    25 days leave per annum (excludes additional 8 public bank holidays)
    Annual Learning and Development Fund – You have an annual $ 1,200 allowance to spend on learning and development (that is, between 1 January and 31 December). For your first year at M-KOPA, this allowance is pro-rated depending on the month that you start.
    Home Office Set Up – Having the best IT equipment tools in the world doesn’t make sense if you do not have a proper setup to work with. For this reason, M-KOPA will pre-approve the following items for a total budget of $1000 that you can use at any time after signing the offer letter with M-KOPA
    On site retreats with wider tech team, plus trips to operational markets

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Dealer Operations Officer 


            

            
            Solution Architect

    Dealer Operations Officer Solution Architect

    JOB PURPOSE

    You will prepare, set up and make M-KOPA phones ready for sale.

    KEY JOB FUNCTIONS

    Setting up M-KOPA Phones: -Ensuring complete set up of PAYGO Phones in an accurate, timely manner in accordance with existing script
    Prepare Phones and make them ready for sale (RFS) adhering to the set target of 200 per day
    Order processing(Uploading devices to Knox, M-kopanet, and Shared spaces for reconciliation purposes)
    Provide reports on tasks as mentioned above as required for optimum production & machine control
    Ensure that respective workstations are routinely cleaned. This shall include general housekeeping.
    Ensure adherence to set safety standards and appropriate use of personal protective equipment.
    Responsible for their own safety as well as that of their fellow employees.
    Participate in any other duties that shall be reasonably assigned by management
    Ensure adherence to set safety, health, and environmental standards
    Be accountable for the company assets in your custody
    Stock management: Physical and system stock receipt and issuance; and stock taking
    Stock allocation to the DSRs.
    Other tasks assigned to them by the supervisor

    EDUCATION AND SKILLS REQUIRED

    Any Certificate or Diploma preferably in Electrical and Electronics Engineering
    Attention to detail and numerical accuracy
    Good presentation skills and ability to work in a team
    Exceptional work ethic and integrity
    Knowledge of existing M-KOPA systems
    Front office management is an added advantage

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Sales Executive- Field – Nairobi 


            

            
            Sales Executive- Field – Eldoret 


            

            
            Sales Executive- Field – Nakuru 


            

            
            Sales Executive- Field – Kisumu 


            

            
            Sales Executive- Field – Kakamega 


            

            
            Sales Executive- Field – Kisii

    Sales Executive- Field – Nairobi Sales Executive- Field – Eldoret Sales Executive- Field – Nakuru Sales Executive- Field – Kisumu Sales Executive- Field – Kakamega Sales Executive- Field – Kisii

    JOB PURPOSE

    The purpose of the job is to recruit, train, coach, and manage a team of Direct Sales Representatives (DSR) to meet sales targets of M-KOPA products.
    The role will involve detailed advanced planning to generate a local network to enable you to deliver current and future sales. The majority of the time will be coaching and working with DSRs in the field combined with strengthening local networks of customers while fostering team spirit amongst DSRs. You will also assist with the resolution of customer needs as they arise.
    This will be a demanding, yet personally satisfying role as you develop junior members of the team and sell a product that is upgrading people’s lives.

    Responsibilities

    Achieve and surpass sales targets of M-KOPA products.
    Recruit, train, coach, mentor, and supervise a field-based team of Direct Sales Representatives (DSR) to meet the set targets in line with M-KOPA business goals.
    Monitor and evaluate the performance of Direct Sales Representatives to meet the performance standards.
    Manage DSR inventory and resolve audit recommendations in line with M-KOPA audit resolution guidelines.
    Develop a local network to assist in growing sales volume.
    Prepare and submit weekly activity plans and reports to Regional Sales Manager.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Sales Executive- Field

    Sales Executive- Field

    JOB PURPOSE

    The purpose of the job is to recruit, train, coach, and manage a team of Direct Sales Representatives (DSR) to meet sales targets of M-KOPA products.
    The role will involve detailed advanced planning to generate a local network to enable you to deliver current and future sales. The majority of the time will be coaching and working with DSRs in the field combined with strengthening local networks of customers while fostering team spirit amongst DSRs. You will also assist with the resolution of customer needs as they arise.
    This will be a demanding, yet personally satisfying role as you develop junior members of the team and sell a product that is upgrading people’s lives.

    Responsibilities

    Achieve and surpass sales targets of M-KOPA products.
    Recruit, train, coach, mentor, and supervise a field-based team of Direct Sales Representatives (DSR) to meet the set targets in line with M-KOPA business goals.
    Monitor and evaluate the performance of Direct Sales Representatives to meet the performance standards.
    Manage DSR inventory and resolve audit recommendations in line with M-KOPA audit resolution guidelines.
    Develop a local network to assist in growing sales volume.
    Prepare and submit weekly activity plans and reports to Regional Sales Manager.

    Apply via :

    jobs.ashbyhq.com

  • Audit – Senior Associate

    Audit – Senior Associate

    Job Summary

    The Audit – Senior Associate will join us in our Legal, Audit, Risk, and Compliance (LARC) team and will conduct periodical audit reviews of processes, systems, and procedures.
    You will report to the Senior Internal Auditor.

    Responsibilities

    You will help us implement the internal audit plan by conducting audits of processes to ensure compliance with our procedures.
    You will obtain and review documents, reports, and other relevant data to gather evidence for audits. This will involve interviewing witnesses or team members to gather audit evidence.
    You will analyze data, determine findings, and create recommendation actions.
    You will prepare detailed and accurate audit reports outlining recommendations.
    You will follow up with management on the implementation of corrective actions from the audit findings.
    You will perform any other responsibilities related to the job responsibility as may be assigned.

    Requirements

    Bachelor’s degree in social sciences/ Law/ Finance/Accounting or related fields from a recognized university.
    ACCA/CPA/CIA/CISA/certification or the equivalent qualification.
    Participation in investigation training courses.
    Minimum of 3 Years of experience conducting audits.

    Skills

    Able to be keen, attentive, and truthful.
    Excellent drafting and reporting skills, including interviewing/good skills in communication.
    Team player with good skills in interpersonal relations.
    Advanced level of Microsoft Suites, including Excel (can perform complex functions) use and analysis.
    Be able to work with people from diverse backgrounds and cultures and levels in a global organization.
    Confidential when handling sensitive information
    Knowledge of accounting systems.
    Knowledge of professional standards.

    Benefits

    Great compensation package
    Private health insurance (inpatient outpatient, maternity, eye care, and dental)
    Group Life Cover

    Apply via :

    jobs.ashbyhq.com

  • Process Engineer 


            

            
            Production Operator

    Process Engineer Production Operator

    JOB PURPOSE

    As a Process Engineer, you will lead process engineering activities within M-KOPA’s phone assembly factory in Nairobi, with a steer of optimizing assembly line productivity, conducting root cause analysis on defective smartphones to deliver quality and provide data-driven solutions. You will define the assembly process work instructions/SOPs, and determine the requirements of the new processes, and equipment. You will troubleshoot, maintain process documentation and implement process improvements.
    You will report to the Factory Manager.

    Responsibilities

    You will conduct line balancing and station cycle counts per model to evaluate the hourly output efficiency and sharing reports and proposals with management.
    You will analyze defective smartphones within the production floor and coming up with recommendations to reduce the in-line product defect rate
    Improve the productivity of assembly lines by designing new procedures and work instructions.
    Work with the quality team to observe any defect/quality issues and collaborate with suppliers for feedback and corrective action planning.
    Upon receipt of new consignment of raw materials into the factory, you will coordinate and follow the first article inspection with an objective of ensuring all resources e.g. equipment, people and processes are in consideration of start production, after which production starts.
    Coordinate the New Product Introduction (NPI) process to ensure the assembly plant is ready to start production of a new model/SKU, by coordinating different departments within phone assembly and training new production operators.
    You will liaise with suppliers to develop, document, review, improve and ensure compliance with Standard Operating Procedures (SOPs) and assembly work instruction methods and others e.g., line shut down procedure.
    You will train all our production operators on work methods, with an aim to reduce in-line quality defects, following feedback on the defect/root-cause analysis conducted from in-line defects on the assembly lines.
    You will mentor junior process engineers, manage performance for direct reports and motivate the team.
    You will be responsible for submission of related reports e.g., NPI reports, line efficiency reports, root cause analysis reports, and incident reports of abnormal problems in the production lines.
    Take lead in the documentation of smartphone troubleshooting and repair guide, with an aim to build a knowledge base on defect analysis, troubleshooting, and repair process.
    Ensure processes comply with safety and quality standards.
    Perform Optimization of production process, process improvement, and layout planning of production site.
    Champion and practice 6S Kaizen principles
    Liaise with the Engineering, production, and Quality Managers for action on defective machines or products.
    Develop and implement metrics to monitor and improve performance of processes.
    Any other tasks assigned by the manager.

    Experience Required

    Degree in BSc in Electrical and Electronics engineering or related field.
    1 or more years of experience in troubleshooting and repair of electronics especially smartphones, and engineering equipment
    Experience with process simulations and standard operating procedures.
    Ability to read and translate schematics.
    Ability to do conduct In-depth root-cause analysis with best practice RCA techniques.
    Are familiar with computer application, new systems and troubleshoot common computer failures.
    Proven project management experience to enable incumbent lead on New Product Introduction in the assembly line.
    Have superb analytical, problem-solving, critical thinking and advanced technical skills.
    Fast learner with ability to work under pressure in a fast-paced environment.
    Knowledge of Kaizen 6S Principles
    Understanding of production machinery and proper assembly procedures.
    Excellent knowledge of manufacturing safety protocols and regulations.

    Benefits

    Great compensation package
    Private health insurance (inpatient outpatient, maternity, eye care, and dental)
    Group Life Cover
    21 days per annum (excluding public holidays). Annual leave is accrued at the standard rate of 1.75 days per month

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :