Website: Website http://www.m-kopa.com/
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Retail Operations Excellence Manager
The Retail Operations Excellence Manager will lead efforts to drive operational excellence within the department, focusing on maintaining high standards in compliance, quality, and resource allocation. This role includes overseeing audit functions, developing training programs, managing shop operations, and coordinating projects to ensure all initiatives are executed efficiently and effectively. What will you do? Audit…
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Full-Stack Engineering Team Lead (UX Focused) HR Operations, Strategy, Data & Enablement Lead HR Manager People Operations, Strategy, Data & Enablement Lead Customer Engagement – Fraud Analyst HR Shared Services Manager – Global Mobility & Employee Benefits
We are looking for a Software Engineering Team Lead that is predominantly Full-stack to join our Repayments engineering group; where progress, and humility are valued as highly as technical excellence. This role will lead a team that is focused on delivering exceptional user experiences to both our customers and internal users. About Us At M-KOPA…
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Full-Stack Engineering Team Lead (UX Focused)
We are looking for a Software Engineering Team Lead that is predominantly Full-stack to join our Repayments engineering group; where progress, and humility are valued as highly as technical excellence. This role will lead a team that is focused on delivering exceptional user experiences to both our customers and internal users. About Us At M-KOPA…
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Senior Lead HR
We are looking for a Senior Lead HR to join our Human Resources Department; as we scale up and drive digital and financial inclusion across our markets. In this role, you will serve as a strategic Senior Lead HR for M-KOPA’s Kenya market, acting as a trusted advisor to senior leaders while driving the organization’s…
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Global Device Operations Manager Market Expansion Manager – Device Operations
Strategic Planning & Advisory Support Shape the strategic direction for second-life device operations, ensuring market-specific needs are met while aligning with M-KOPA’s overall strategy. Serve as an advisory partner to local teams, providing guidance and expertise on implementing second-life device programs effectively. Identify new market opportunities, assess risks, and recommend strategies for continuous growth in…
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Senior Impact Data Analyst Senior Impact Evaluation Specialist Senior Impact Insights Analyst Senior Impact Measurement Analyst
Overview At M-KOPA, we are committed to creating lasting impact by providing financial access to millions across Africa, with a focus on underbanked communities. As a leading impact-driven fintech, we’re not just offering products—we’re transforming lives and protecting the planet. We are now seeking an experienced Senior Impact Data Analyst to join our growing Impact…
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Head of Learning & Development HR Strategy & Enablement Lead Senior Compensation & Benefits Manager Senior Employee Relations Manager
Overview We are seeking a dynamic and experienced Head of Learning and Development to support our rapidly growing FinTech company in Sub-Saharan Africa. We are an established mobile phone manufacturing and Fintech credit company headquartered in Nairobi, Kenya. This role will focus on enhancing the skills and performance of our teams through hands-on training, and…
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International Employee Relations Manager Operations, Strategy & Enablement Program Lead
Complex Employee Relations Management Address and resolve high-level and complex employee relations issues, including sensitive complaints, disputes, and grievances. Lead thorough and impartial investigations into serious employee complaints, including harassment, discrimination, and misconduct, documenting findings, and recommending appropriate actions. Provide strategic advice to senior management on complex employee relations matters, including performance management, disciplinary actions,…
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HR Operations, Strategy & Enablement Lead
Overview We are seeking a strategic and results-driven HR Strategy and Enablement Lead/Manager with extensive experience in scaling businesses, preferably within the FinTech/Growth sector in Sub-Saharan Africa. The ideal candidate will possess a deep understanding of key performance indicators (KPIs) and tracking mechanisms (OKR’s) essential for aligning HR initiatives with business objectives, comfortable with Data…
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Senior Backend Engineers
We are looking for Senior Backend Engineers to join our Repayments product group as we grow and expand our market impact and reach. We use the latest technologies and architectures to build fantastic solutions that help us provide digital and financial inclusion to our customers across our operational markets. As an engineer in either of the…