Jobs Kenya

Website: Website http://www.m-kopa.com/

  • Human Resources Operations – Senior Lead

    Human Resources Operations – Senior Lead

    Job Purpose:

    As the HR Operations Senior Lead, you will oversee the day-to-day management of HR contracts and documents, while also providing leadership and guidance to the HR Operations team.

    Your focus will be on enhancing transactional efficiency, ensuring data accuracy, and supporting the team in delivering high-quality service to our employees in all our markets (KE, UG, GH,NG).

    You will work closely with the Senior Manager – Shared Services to drive impactful initiatives that enhance transactional efficiency in HR operations while at the same time coach and mentor the junior team.

    What you will do:

    Supervise the HR Operations team, providing clear direction, coaching, and performance feedback to drive individual and team success. 
    Responsible for overseeing and handling day-to-day processes such as system updates, letter generation, and contract renewals, while also assisting in the management of cyclical events such as compensation adjustments for all our markets.
    Implement strategies to foster a culture of ownership and accountability within the team, including defining roles, setting performance metrics, and implementing improvement initiatives. 
    Drive continuous improvement in HR operations by optimizing processes, leveraging automation tools, and conducting regular audits to ensure efficiency and compliance. 
    Serve as the primary point of contact for data queries and issues, liaising with internal stakeholders to resolve issues and improve data integrity. 
    Manage contracts and documents related to HR operations, including vendor contracts, employee agreements, and compliance documents, ensuring accuracy and completeness. 
    Collaborate with HR Centers of Excellence and Business Partners to align operational processes with strategic goals and evolving business needs. 
    Oversee payroll operations, including coordinating with internal and external stakeholders to ensure timely and accurate payroll processing. 
    Stay abreast of industry best practices and regulatory changes, recommending updates to policies and procedures as needed to support organizational growth and compliance. 

    You Might be A Good Fit if:

    Bachelor’s degree in Human Resources, Business Administration, or a related field. 
    3-5 years of experience in HR operations, with a focus on contract and document management. 
    Strong leadership and team management skills, with a track record of driving performance and development. 
    Experience with HRIS and payroll systems, with a proficiency in data analysis and reporting. 
    Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and levels of the organization. 
    Knowledge of employment laws and regulations, with a commitment to maintaining compliance and upholding ethical standards. 
    Proven ability to thrive in a fast-paced, dynamic environment, with a focus on continuous improvement and innovation.

    Apply via :

    jobs.ashbyhq.com

  • Senior Embedded Software Engineer

    Senior Embedded Software Engineer

    Are you looking for an opportunity to work in a company where progress and humility are valued as highly as technical excellence? At M-KOPA we use the latest technologies and tools to build fantastic customer experiences with a socially and environmentally conscious mission that echoes throughout the organisation.

    Our in-house Embedded Engineering team work alongside hardware engineers and product managers and develop new and innovative electric mobility products from the ground up.

    First and foremost, we are looking for someone who is excited about accelerating electric mobility in Africa. Specifically, someone that has firsthand knowledge and personal involvement working on embedded software at the intersection of the electric mobility and IoT spaces would be a great fit.

    What does a typical day look like;

    Designing, developing, coding, testing and debugging C language firmware for ST microcontroller architectures.
    Executing on and iterating process for high quality and safe mobility engineering based on standards such as ISO26262.
    Assessment of remote IoT device telemetry via bespoke and off the shelf tools such as Databricks and building insights into whether field performance is as designed.
    Reviewing code and design documentation, providing constructive feedback and proposing optimisations and improvements.
    Enhancing product efficiency, stability, and scalability, building product and firmware confidence through observability and validation.

    Our Engineers are team, pragmatic in their approach, work extremely well with others, they deploy their firmware and provide post production support where required.

    They are the champions of best practice and engineering standards.

    Apply via :

    jobs.ashbyhq.com

  • Principal Engineer

    Principal Engineer

    Are you looking for an opportunity to work in a company where progress, and humility are valued as highly as technical excellence? At M-KOPA we use the latest technologies and architectures to build fantastic customer experiences with a socially and environmentally conscious mission that echoes throughout the organisation.

    We are looking for very senior level backend engineers (Senior III Level and above) to join one of the groups here. There are 4 product groups, Repayment, Retention, Application Sales and Portfolio Management.
    Repayment for example, is responsible for providing our customers the best possible experience of the financial services M-KOPA offers. This includes providing them with slick and easy to understand payment options, keeping them informed of their progress throughout the course of their loan repayment as well as ensuring that the safeguards we use to incentivise repayment such as controls on device usage are enforced.
    Retention look after our repeat business, Sales is where the onboarding comes to play and Portfolio management looks at the tools and software we use to measure our business.

    Collaboration

    As an engineer in the group you will work as a collaborator, more senior members will coach and contribute placing an emphasis on high quality output observability and monitoring as well as automated testing in all environments, including production. One team in particular uses infrastructure as code demonstrating the unique nature of some of our work.
    We foster autonomy inside the teams, while keeping some standards across the company. We use predominantly C# written against the latest .NET stack, and favour microservices hosted on Azure using Kubernetes for all new implementations. We are constantly iterating towards a completely decoupled, event driven architecture across our entire software portfolio.

    Remote

    Our roles are fully remote, within the following time zone (UTC -1 / UTC+3). Our engineers work remotely from locations such as UK, Europe and Africa.
    We have a mix of legacy services and greenfield microservices, so if you love the challenge of improving a legacy codebase while working on new projects, and if working remotely full time appeals, this might be a job for you.
    Our expectations are that you would be comfortable working as part of a team which owns the entire software stack, including the supporting infrastructure, throughout the entire software lifecycle from inception, through production and right the way to decommissioning under a DevOps culture.
    If you also value the constraints that continuous delivery places upon engineering processes and embrace testing and observability as first order concerns in the development of software, you probably have what it takes to join one of the teams and help shape our future.

    We are looking for strong experience with C#.NET, Event Driven Systems, microservices, testing and Deployment.

    Recognized twice by the Financial Times as one Africa’s fastest growing company (2022 and 2023) and by TIME100 Most influential companies in the world 2023 , we’ve served over 3 million customers, unlocking $1 billion in cumulative credit for the unbanked across Africa.

    Apply via :

    jobs.ashbyhq.com

  • Corporate Governance and Compliance Manager

    Corporate Governance and Compliance Manager

    Job Purpose:

    To oversee and manage compliance activities within the countries where we operate.

    Key Job Functions (Main Activities Undertaken By The Jobholder And Reflective Of The Most Important Features Of The Job)

    Ensure M-KOPA’s operations are compliant with local and national laws, contractual and shareholder obligations, and best practices.
    Undertake legal and regulatory research, and assess and evaluate the impact of changes in applicable legislation and international best practices.  
    Coordinate a program of training and capacity-building activities for employees across M-KOPA, covering all key areas of compliance policy and practice.
    Support the development and implementation of relevant policies, processes, and procedures, and maintain an appropriate review cycle.  
    Partner with M-KOPA departments such as Legal, Internal Audit, EHS, and Risk Management, to assess and ensure the effectiveness of control systems in driving compliance.
    Identify, understand, and escalate compliance risk events/issues in a timely manner and focus on fixing the root causes of the issues. Monitor implementation status of agreed action points aimed towards driving compliance.
    Manage the compliance tools such as the compliance obligations register, compliance training calendar, compliance incident register, and compliance risk register.
    Support in investor compliance including implementation of ESMS, and participate in investor reporting on ESG aspects.
    Create and maintain documentation that demonstrates evidence of legal and regulatory compliance.
    Support in regulatory compliance including the timely preparation and submission of regulatory filings such as annual returns or timely response to regulator circulars  
    Management of ESG will be an added advantage.
    Work flexibly and collaboratively across all teams in the organization to ensure the greatest impact and effectiveness of the Compliance Team’s day-to-day work
    Undertake all other reasonable and related tasks associated with this role.

    Experience/ Skills & Competencies/ Licences & Certifications/ Education Required

    4-7 years of working experience in a compliance function.
    Undergraduate LLB degree.
    Working knowledge of compliance standards and regulations.
    Experience in risk management.
    Strong attention to detail.
    Communicate and collaborate with diverse team members.
    Generally structured and organized

    Apply via :

    jobs.ashbyhq.com

  • Operations Officer – Marketing Strategy and Operations Analyst

    Operations Officer – Marketing Strategy and Operations Analyst

    At M-KOPA, We Finance Progress:

    At M-KOPA, We Finance Progress. The scale and impact of our work is massive. M-KOPA is a fast-growing Fin Tech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

    You can join our journey too:

    As an Operations Officer you will be a key figure in overseeing the daily operational activities of the marketing department. This role entails managing routine marketing tasks, coordinating with vendors and suppliers in collaboration with the procurement team, optimizing workflow efficiency, and effectively managing marketing resources and budgets. 
    You will primarily responsible for ensuring that marketing activities are executed efficiently and effectively, aligning with the department’s and company’s goals while meeting established standards.

    To achieve this, you will:
    Oversight of Routine Marketing Tasks:

    Manage the procurement, dispatch, and end-to-end delivery of marketing materials.
    Manage internal department marketing requests, ensuring they are logged, assigned, and tracked.
    Ensure the proper execution of day-to-day marketing activities based on the established strategy.

    Vendor Collaboration:

    Work closely with vendors and the procurement team to ensure timely delivery of high-quality and brand-compliant marketing materials.
    Foster effective communication channels to guarantee a smooth flow of information and requirements with related departments.

    Maintenance of Work Process Flows:

    Coordinate information and requirements with various departments to maintain efficient workflows.
    Ensure alignment with marketing strategy and timely execution of tasks to meet organizational objectives.
    Proper documentation of processes adopted for efficiency.

    Marketing Stock Management:

    Generate and share monthly stock status reports, initiate stock replenishments with approval from the Marketing Lead.

    Data Management:

    Conduct surveys under the supervision of the Marketing Lead to collect feedback on processes and deliverables, with the goal of ensuring satisfaction among requesters.
    Use data to make strategic decisions aimed at improving operational efficiencies.

    Experience:

    3+ years previous experience in operations, project management, or a related commercial function, preferably within a B2B environment. 
    Familiarity with operational systems as well as quick to learn internal systems.  

    Skills and Competencies: 

    Organizational Skills: 

    Ability to manage multiple tasks and prioritize effectively. 
    Detail-oriented with a focus on accuracy and efficiency.  

    Communication Skills: 

    Excellent interpersonal and communication skills. 
    Ability to collaborate effectively with internal departments and external vendors. 

    Project Management: 

    Ability to oversee and coordinate marketing tasks from inception to completion, ensuring they are delivered on time and within budget. 

    Problem Solving: 

    Ability to adapt to changing priorities, solve emerging issues, and thrive in a fast-paced, dynamic environment. 

    Process Improvement:  

    A track record of identifying inefficiencies in processes and implementing improvements to enhance operational efficiency and effectiveness.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Application Security Analyst IT Engineer

    Application Security Analyst IT Engineer

    Overview

    This role would involve performing vulnerability reviews of M-KOPA mobile, IoT and automotive devices, diagnosing possible hardware-based and software-based attacks, particularly for Android mobile phones and embedded systems and by extension assisting in forensic analysis of computers and laptops.

    We foster autonomy and collaboration within and outside the team therefore you would be interacting with different stakeholders across fraud, forensics, and legal frameworks; documenting and tracking all analyzed M-KOPA mobile phones and sharing the findings with the relevant stakeholders. Additionally acting as an expert witness, presenting technical findings and fault analysis reports in the court of law.

    This role is hybrid, allowing you to have a good work life balance with some of the onsite aspects of it involving frequent travel across the country to conduct on-site assessments, investigations, and court appearances.

    Expertise

    Our expectation is that you would have a working knowledge of the Android operating system, applications and IoT devices. With experience doing penetration testing, vulnerability discovery or having been successful in bug bounty programs.
    If you have a Certification in a cybersecurity discipline such as, Certified Ethical Hacker (CEH), CompTIA Security+, Certified Information Systems Security Professional (CISSP), Offensive Security Certified Professional (OSCP) and an educational background in information security/computer science or a related field then this might just be the right fit for you.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Demand Planning Associate/Analyst

    Demand Planning Associate/Analyst

    Job Purpose

    As the Demand Planning Associate, you will support Global product sourcing and align sourcing processes across markets.
    Reporting to the Senior Sourcing Manager, your responsibilities will support supplier relationship management (OEM/Distributor/Dealer) and new product transition in close liaison with Market Development.

    What will you do:

    Product/Accessories Sourcing.

    You will lead in the multi-sourcing of phone accessories across markets and ensure all accessories are approved before sourcing. You will also keep track and ensure minimal dead stock due to EOL devices.
    You will obtain quotes from different suppliers (Whole sellers and retail outlets) to allow maintaining a tracker on price movements in the markets to help with supplier product negotiations.
    You will support new distributor/Supplier onboarding with close collaboration with our Procurement and Legal department, and ensure all expiring supplier contracts are re-negotiated and renewed in good time.

    Product management

    You will assist to manage the new phone model transition in close liaison with Market Development.
    You will ensure test samples are received and test plans uploaded in good time.

    Certifications

    You will follow up with OEM to ensure Type approval certificates are in place before the start of sales in each country.
    You will maintain an updated TA tracker for all markets.

    Material Supply Planning

    You will coordinate with our Planning Team to ensure all suppliers’ POs are released per the agreed supplier terms to avoid product delivery delays.
    You will ensure supplier deliveries are following communicated delivery plan and update the subsequent sourcing trackers

    Supplier relationship

    You will oversee tracking OEM activations targets and working with our warehouse teams to ensure our targets are achieved.
    You will rebate tracking and follow up with OEM/MNO to ensure credit notes are received.

    Other Stakeholder support

    You will offer the necessary support to our Market Development and Security Team during the product testing process.
    You will provide supplier support for all ongoing and new products.
    You will perform any other responsibilities that shall be reasonably assigned by management.

    What We’re Looking For:

    Bachelor’s degree in Supply Chain, Procurement, Business, or related field.
    2 years of experience in Sourcing, Supply Chain, Demand Planning/Forecasting role
    Project management, planning, and organizing skills. Able to prioritize multiple tasks seamlessly in a fast-paced environment.
    Excellent verbal and written communication skills, to communicate effectively with suppliers, staff, and partners, and write and submit reports.
    Proficiency in MS excel (can perform complex functions).
    Ability to work collaboratively and maintain positive professional relationships with suppliers and vendors.
    Understand the sourcing and evaluation process.
    Understand the aspects of logistics and the capacity management of products.
    Demonstrated experience working with Suppliers and managing supplier relationships

    What’s in it for you

    Great compensation package
    Bonus
    Annual Leave
    Learning & Development Support

    Apply via :

    jobs.ashbyhq.com

  • Senior Lead – Inventory

    Senior Lead – Inventory

    Job Purpose
    You will be responsible for leading a team of inventory and warehouse officers to manage and oversee inventory control and stock management within M-KOPA Warehouse. Your responsibilities are to ensure the efficient tracking, maintenance, and organization of inventory, as well as leading a team to achieve nil stock variances.
    You will report to the Warehouse Operations Manager. This is an on-site role in Nairobi, Central Business Park.
    Key Job Functions
    Inventory Tracking and Record-Keeping 

    Ensure accurate tracking of inventory levels, both incoming and outgoing. This involves monitoring stock levels and making sure that the data on systems and trackers is up-to-date.
    Conduct cycle counts, including researching and documenting inventory discrepancies, to identify root causes and propose solutions.
    Coordinate the fulfillment of daily orders by ensuring proper stock supply planning from the Ready-For-Sale (RFS) and sourcing team and proper order planning for RFS’s units
    Leveraging inventory management systems in place to streamline processes and maintain accurate stock records at all times.
    Own the creation of part numbers and descriptions on the inventory management systems.

    Optimize warehouse and storage 

    Optimize inventory systems as well as warehouse layout to determine how quickly and easily accessible stock is for efficient picking methods.
    Determine aged stock seating in the warehouse.
    Implementing inventory control processes to minimize losses due to theft, damage, or obsolescence.
    Identify areas for process improvement and implement changes to enhance inventory management efficiency.
    Ensure compliance with all relevant regulations and industry standards related to inventory management.

    Reporting and documentation

    Manage the inventory tracking system to record deliveries, shipments, and stock levels.
    Generate reports on inventory performance, such as transactions, stock levels, and other relevant metrics, to inform decision-making.
    Perform daily audits and publish daily reports to ensure the accuracy of system quantities in all warehouse locations.
    Conducting weekly audits to verify the accuracy of inventory records and identify discrepancies.

    Supervisory responsibilities

    Provide training and support to inventory officers to ensure they are knowledgeable about inventory processes and best practices.
    Oversee the job assignments and activities of the inventory control staff. 
    Collaborate with the warehouse operations manager to provide performance evaluations that are timely and constructive.

    Experience/ Skills & Competencies/ Licences & Certifications/ Education Required

    3 + years experience in managing logistical and warehouse operations
    Bachelor’s degree in a related field
    People leadership and management experience in any similar capacity
    Deep understanding of Warehouse Management Systems
    Good understanding of Kaizen to implement the 6s standards
    Understanding raw material inventory and the movement of finished goods
    Track record of hitting tight deadlines without compromising on quality of execution
    Excellent analytical and problem-solving skills
    Ability to communicate with all levels of leadership and drive action
    Integrity and openness, combined with a commitment to good governance

    Apply via :

    jobs.ashbyhq.com

  • HR Officer – Global Mobility and Wellness

    HR Officer – Global Mobility and Wellness

    Job Purpose:

    As a HR Officer – Global Mobility & Wellness at M-KOPA, you will play a crucial role in managing employee healthcare and GLA, GPA & WIBA scheme, while supporting our global immigration and internal mobility initiatives. As a key liaison between employees and associated vendors, including insurance providers and brokers, legal counsel, and immigrations consultants, you will play a pivotal role in supporting work authorization applications for M-KOPA markets.
    This is an exciting opportunity to lead employee welfare and ensure employees always feel supported, while providing advice and recommendations that are in line with the employees’ requests.
    You will work closely with the Manager – Global Mobility and Wellness to drive impactful initiatives that enhance our employees’ experience and engagement.

    What you will do:

    Employee Benefits Administration
    Perform the day-to-day administration of the staff benefits.
    Serve as the first point of contact for all benefit-related questions and work as the liaison between the employees and the insurance providers.
    Process employee status changes and qualifying events and update the details with the insurance providers within the required SLA – namely addition, deletion and upgrade of staff and their dependents.
    Planning and coordination of the quarterly review meetings for the Wellness schemes.
    Verify & maintain data relative to insurance premiums, claims and costs.
    Resolve or escalate employees’ questions and problems on benefit policies and procedures.
    Collaborate with our insurance brokers to ensure that the employee benefits are being administered appropriately.
    Report claims to the insurance provider, collate the required documentation, and follow up on claims with the insurance provider to resolution while keeping the staff up to speed on progress.
    Conduct new employee orientation sessions on Medical and GLA GPA and WIBA covers.
    Providing ongoing support and communication to employees regarding benefits, including developing and facilitating training to increase employee benefits comprehension.
    Prepare and distribute benefits and wellness communications.
    Coordinate all correspondence related to employee benefits.
    Global Mobility
    Guide and support expatriate employees through work authorization application processes, ensuring clarity on steps, required documents, and providing crucial information.
    Preparing work authorizations application documents and relevant travel documents.
    Submitting immigration application request and documents to the immigration consultants for work authorization processing.
    Maintain accurate and up-to-date visa files and advise internal stakeholders on appropriate permits and application processes.
    Monitoring work authorization expiry dates and managing renewal processes.
    Supporting expatriate employees in obtaining their statutory documents i.e tax certificate, NHIF and NSSF number.
    Staying up to date on the immigration trends and updates.
    Ensuring the organization always stays compliant to the immigration laws.

    You Might be A Good Fit if:

    You have at least 2 years’ experience working in a fast paced HR office either within an insurance or intermediary environment, ideally with a focus on private healthcare and group risk.
    Knowledge of Kenya immigration laws and regulations.
    Have some experience in global mobility/immigration within a corporate setting.
    You are able to articulate technical concepts in a clear and understandable manner to colleagues without an immigration background.
    Strong customer service skills with the ability to develop sound relationships with employees and external stakeholders.
    Proficient in all Microsoft applications with a heavy emphasis on Excel and PowerPoint.
    You are a fast learner who is a critical thinker and has great attention to details.
    Ability to think intuitively, assertively and creatively.
    Work well in a fast-paced environment and able to meet and maintain strict deadlines.
    Demonstrate adaptability and flexibility in changing work scenarios.
    You possess strong project management, change management, and transformation skills.

    Apply via :

    jobs.ashbyhq.com

  • Senior Backend Engineer

    Senior Backend Engineer

    The role
    We are looking for very Senior Backend Engineers as we continue to expand our Acquisition Sales Product Group. Working on applications related to our Sales and onboarding, this is where we build our Know-your-customer (KYC) checks, and manage our 10’000 plus Sales Agents that use our internal CRMs.
    Wider teams include, Repayment for they are responsible for providing our customers the best possible experience of the financial services we offer.
    Retention, who look after our repeat business and Portfolio management that looks at the tools and software we use to measure our business
    Collaboration

    As an engineer in the group you will work as a collaborator, more senior members will coach and contribute placing an emphasis on high quality output observability and monitoring as well as automated testing in all environments, including production. Our teams use infrastructure as code demonstrating the unique nature of some of our work. Our Engineers are empowered to choose how to implement software (within high-level architectural constraints) to meet the needs of our customers.
    We have a data-driven approach to the incremental improvements of our products and a focus towards excellence.
    We foster autonomy inside the teams, while keeping some standards across the company. We use predominantly C# written against the latest .NET stack, and favor microservices hosted on Azure using Kubernetes for all new implementations. We are constantly iterating towards a completely decoupled, event driven architecture across our entire software portfolio.

    Remote

    Our roles are fully remote, within the following time zone (UTC -1 / UTC+3). Our engineers work remotely from locations such as UK, Europe and Africa.
    We have a mix of legacy services and greenfield microservices, so if you love the challenge of improving a legacy codebase while working on new projects, and if working remotely full time appeals, this might be a job for you.
    Our expectations are that you would be comfortable working as part of a team which owns the entire software stack, including the supporting infrastructure, throughout the entire software lifecycle from inception, through production and right the way to decommissioning under a DevOps culture.
    If you also value the constraints that continuous delivery places upon engineering processes and embrace testing and observability as first order concerns in the development of software, you probably have what it takes to join one of the teams and help shape our future.

    Apply via :

    jobs.ashbyhq.com