Jobs Kenya

Website: Website http://www.m-kopa.com/

  • Product Manager – Data Science

    Product Manager – Data Science

    Maybe you’re a Product Manager working with a Data Science or Analytics team already or perhaps you’re a Data Scientist on the cusp of becoming a Product Manager or Owner, practically doing this job in all but title?
    In both cases this could be a really exciting role pushing the boundaries in Credit risk and reporting, in a company where progress and humility are valued as highly as technical excellence? At M-KOPA we use the latest technologies and tools to build fantastic customer experiences with a socially and environmentally conscious mission that echoes throughout the organisation.

    Data Science

    As one of Africa’s leading fintech lenders, M-KOPA issues millions of micro-loans to our customers every year. Each of these loans is based on a rigorous credit risk assessment. Each of these loans needs to be authoritatively tracked. The results of that tracking is aggregated into M-KOPA’s management accounting systems, continuously stress-testing and re-forecasted. These core objectives are delivered and supported by our Analytics and Data Science (ML) teams.

    Your application should include;

    Success working in a Product with ML and Analytics Engineers
    Successful collaborations with cross-functional team members
    Achievements when building B2C/B2B Products
    Experience delivering insights from a strong Analytical standpoint using modern data visualisation tools and methods

    Apply via :

    jobs.ashbyhq.com

  • Senior Manager – Credit

    Senior Manager – Credit

    We are looking for a Senior Manager -Credit to join our credit team in Kenya, where progress, and humility are valued as highly as technical excellence.
    The role is similar to an analytical project manager, bridging credit experience, qualitative observations, economic and behavioral research and technical data analytics to answer key questions about M-KOPA’s credit portfolio. To excel in his role you will require the ability to clearly identify a problem, scope an approach to understanding the problem, manage analytical workflow to answer the questions at hand, and clearly communicate actionable recommendations.
    The best part will be leading analysis, management and communications regarding credit performance of the company’s portfolio, customers, and products and services. This includes managing multi-source data analysis, designing experiments, testing hypotheses, and the compiling presentations and reports used internally and by external stakeholders. Your objective will be to provide actionable insights to understand and influence consumer credit behavior.
    What’s exciting about this role?

    Credit Management :

    Evaluates whether Business proposals meet sound business criteria and credit risk falls within acceptable parameters, approve, and recommends appropriate credit facilities including terms or conditions of facilities.  
    Identify, quantify, and evaluate credit risks in relation to profitability of business proposals and financial viability of Business banking credits. 
    Provide quality analysis (typically provided via SQL, R, Python, Excel, and BI visualization tools) to inform management on the credit performance of the portfolio, products, and customers. This includes regular portfolio and product-level reporting as well as managing ad-hoc investigations and causal diagnoses. 
    Design and implement initiatives and experiments geared towards improving and maintaining healthy credit performance across M-KOPA’s customer base. This includes working extensively with other departments. 
    Keep abreast of industry specific knowledge and key development – stay attuned to industry and market risk development and trends in relation to customers and impact on underlying portfolios. 
    Consolidate, analyze, and maintain economic/market data to be used in portfolio analysis, portfolio stress testing, and other departmental objectives as assigned. 

    Systems Review & Reporting :

    Contribute to the development of credit and financial models to be used by the business, including but not limited to IRSR 9 provisioning and bad debt modeling, cash flow modeling, and predictive loss rate models. 
    Monitor and report on key performance metrics on M-KOPA’s core products and pilots, including standard and non-standard forms of portfolio health and delinquency reporting, repayment rates, roll rates, etc. 
    Challenge the existing Credit management system, procedures and practices and implement improvements in all areas of Credit management. 
    Lead the development of reports to key stakeholders including senior management, country leadership teams, and investors, utilizing graphical analysis, PowerPoint presentations, and verbal and written communications. 
    Continue to innovate by testing new data, analytics approaches and models. 
    Analyze portfolio performance at a granular segment level on an ongoing basis. Identify trends and conduct root-cause analysis to isolate key performance driver. 

    Team Management & Stakeholder Management 

    Builds relationship with key stakeholders to improve quality of business proposals and turnaround time on pricing and or product launch.  
    Routinely communicate technical subject matter clearly to other team members and relevant stakeholders 
    Work in partnership with cross-functional teams, fostering a supportive and collaborative atmosphere. Encourage diverse viewpoints and a culture of creativity and problem-solving within the team 

    In essence, this role offers you a thrilling opportunity to lead transformative efforts in bad debt provisioning and adjustments , Interventions to improve credit performance, product, service, and pricing decisions
    Expertise
    Our expectations are that your CV reflects a rich blend of technical expertise, practical experience and leadership competencies positioning you as a valuable asset in the field of Credit.

    Work experience in an analytical field such as consumer credit, asset finance, pricing, data science, behavioral research, or strategy consulting, including experience managing teams, portfolios, and projects
    Proficiency in structuring analytical projects and familiarity with tools including SQL, R!, Python, PowerBI, Excel, PowerPoint, Word, as well as a clear understanding of statistics and quantitative methods and best practices  
    Credit, data, and financial analysis skills to effectively evaluate and report on key performance metrics 
    Knowledge of lending business practices and consumer credit in emerging markets strongly preferred.
    Strong interpersonal and presentation skills to effectively communicate with colleagues and senior stakeholders 
    Understanding of business concepts including ROI analysis, discounted cash flow, causality, & statistical significance 
    Bachelors or Master’s degree preferably in a quantitative field, including economics, econometrics, data analytics, computer science, statistics, engineering, credit management, finance or behavioral psychology

    Apply via :

    jobs.ashbyhq.com

  • Strategy and Operations Analyst

    Strategy and Operations Analyst

    You can join our journey too.

    As the Strategy and Operations Analyst will use M-KOPA’s internal data resources and external customer data to uncover and share insights and inform business decisions throughout the company. The Analyst combines technical skills, creativity, and business acumen to improve the understanding of our customer, the market, and company, deliver on operational data processes and increase transparency and accountability. Analytical findings and actionable recommendations are communicated clearly and concisely to the business, with follow-on support to ensure the proper measurement and evaluation.

    To achieve this, you will:

    Proactively identify opportunities where analysis can drive valuable business and departmental results.
    Collect user requirements on key analytic/reporting needs for key departmental data needs.
    Query data from various internal and external databases using database languages (e.g., SQL, U-SQL)
    Clean, interpret, analyze data, and build models using various statistical techniques.
    Build models, analysis, and transformations on internal data using Excel, SQL and R Test and QA code to ensure high-quality analysis.
    Design user-friendly, clear, and impactful presentations of analytic findings.
    Improve and streamline technical and business processes.
    Work within the department and other support functions to ensure we are enabling data-driven decision making on the most important business questions.
    Participate in product, customer and sales agents’ surveys as needed.

    Experience:

    3+ years in data analytics roles, including strong experience doing analysis using excel and querying using SQL.
    Strong field research experience as a lead added advantage.
    BSc in Statistics, Mathematics, Data Mining, Computer Science, Economics, or related fields preferred but not required.
    Preferred additional skills include R, Python, DAX, and/or PowerBI or other data visualization tools (e.g., Tableau)
    Good working knowledge with MS Office packages such as MS PowerPoint, MS Word, MS Excel.
    Excellent communication skills, discussing and describing data related analysis and ability to work across functions and geographies.
    Agility – able to work in a fast-moving environment with frequent change and a sense of urgency.
    High integrity and openness combined with commitment to good governance.
    Ability to work independently as well as in larger teams.
    Experience and a high capacity in managing multiple problems and assignments at the same time and delivering high quality outputs.

    Apply via :

    jobs.ashbyhq.com

  • Senior Manager – Warehouse and Logistics Sales Executives-Nakuru and Eastern

    Senior Manager – Warehouse and Logistics Sales Executives-Nakuru and Eastern

    About the Role: 

    As the Group Senior Manager, you will orchestrate inbound logistics, establish and enforce global inventory standards, and optimize warehouse operations for efficiency and cost-effectiveness across multiple markets. You’ll be the key liaison with government regulators and stakeholders to ensure compliance with customs and trade regulations.

    Key Responsibilities:

    Strategic Inbound Logistics Management:

    Oversee all aspects of inbound logistics, including coordination with clearing agents, customs authorities, and government bodies.
    Execute and optimize duty remission schemes, ensuring compliance with regulations and maximizing cost-saving opportunities.
    Lead reconciliation efforts to ensure accuracy and transparency in import-related financial transactions.

    Global Standards Setting:

    Define and implement global standards for warehousing and inventory management practices across our organization’s operations in five African markets.
    Drive continuous improvement initiatives to enhance efficiency, accuracy, and transparency in inventory management processes.

    Efficiency and Cost Optimization:

    Identify opportunities to drive efficiency improvements and cost reductions in warehouse operations across multiple countries.
    Develop and implement strategies to streamline inventory management processes and minimize operational expenses.

    Outbound Logistics Leadership:

    Establish and enforce global standards for outbound logistics operations, including transportation management and order fulfillment.
    Collaborate with cross-functional teams to ensure timely and accurate delivery of products to customers.

    Team Leadership and Development:

    Provide leadership and guidance to the warehouse team in Kenya, fostering a culture of excellence, collaboration, and continuous improvement.
    Mentor and develop team members to enhance their skills and capabilities in warehousing and logistics management.

    Stakeholder Communication and Reporting:

    Serve as the primary point of contact for senior stakeholders, providing regular updates on key performance metrics, strategic initiatives, and challenges.
    Communicate effectively with internal and external stakeholders to address concerns, resolve issues, and drive alignment on strategic objectives.

    Compliance and Safety-

    Ensure compliance with health and safety regulations and company policies in all warehouse and logistics activities

    Third Party Management-

    Manage relationships with Third Party providers and negotiate contracts to optimize costs and service levels.

    What We’re Looking For:

    Education: Degree in business administration, logistics, supply chain management, or related field.
    Experience: Minimum 7 years in warehousing, logistics, and supply chain management, with at least 3 years in senior leadership.
    Expertise: Inbound logistics in Kenya and Uganda, across the African continent preferred.
    Extensive experience in customs clearance, duty remission schemes, and reconciliation processes
    Proven track record of success in setting and implementing global standards for warehouse and inventory management practices.
    Good knowledge of Kaizen and 6S principles
    Certification: Logistics and Supply Chain Management certification (e.g., CIPS, CPSP-K) is a plus.
    Skills: Strong analytical and problem-solving skills, with the ability to identify opportunities for process improvement and cost optimization.
    Leadership: Excellent leadership and communication skills, with experience in leading cross-functional teams.
    Technology: Proficiency in warehouse management systems (WMS), Microsoft Excel, and other relevant software.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Associate Threat Intelligence Analyst

    Associate Threat Intelligence Analyst

    Overview

    This role would involve detecting patterns of ongoing intrusion and intrusion attempts across M-KOPA products and predict future IOCs. Performing all source and open-source research and analysis on matters of M-KOPA product targeting and assisting in investigations.

    Collaboration

    We strive for collaboration and teamwork therefore you would be working together with other team members to prioritize threat research and threat hunts based on observed threat activity on M-KOPA products. Analyzing data from approved sources and raw intelligence, and structure them to validate intelligence collection requirements.

    Expertise

    Our expectation would be that you have adequate experience producing threat intelligence, tracking cyber threats and threat hunting with a focus on attacker TTPs. Additionally, having solid understanding of MITRE ATT&CK, Diamond model and other relevant frameworks coupled with good knowledge in structured analytic techniques would be necessary for success in this role.

    We are particularly interested in someone with previous experience in an investigation or intelligence type role, and a good understanding and/or experience using CTI tools to structure and analyze intelligence, e.g. Maltego, MISP

    Additionally, you would be working closely and sharing information with the Application Security team, Global Fraud team and General management regarding any significant findings.

    Apply via :

    jobs.ashbyhq.com

  • Senior Product Manager – Retention Group

    Senior Product Manager – Retention Group

    Working as a Senior Product Manager in our Retention Group offers the chance to collaborate with very talented groups of inhouse Engineers, Designers and Data Scientists solving real world problems that have a huge scale of impact across Africa.

    It’s an opportunity to work in a company where progress and humility are valued as highly as technical excellence? At M-KOPA we use the latest technologies and tools to build fantastic customer experiences with a socially and environmentally conscious mission that echoes throughout the organisation.

    Retention are responsible for retaining our customers by continuously providing them with life changing products such as cash loans, insurance, and buy-now-pay-later products.

    Digital Financial Services – We are dedicated to offering our customers financial services, such as cash loans, through our M-KOPA App and across our key markets.
    Eligibility -Collaborate with data scientists to implement real-time eligibility decisioning, enabling M-KOPA to determine if a customer is eligible for financial services.
    Identity – Responsible for ensuring M-KOPA users can seamlessly and securely authenticate across our suite of apps.
    Customer Interactions – Responsible for direct interactions with customers, including the native Android app, SMS, and USSD services.

    We have a data-driven approach to the incremental improvements of our products and a focus towards excellence.

    We foster a very low-ego environment at M-KOPA, a place where diversity, innovation and collaboration sit comfortably with commercial growth and social impact. The team prizes psychological safety above all. We have a Discovery first approach. Meaning you get to make very clear cases for prioritisation of the solutions we develop.

    Recognised twice by the Financial Times as one Africa’s fastest growing company (2022 and 2023) and by TIME100 Most influential companies in the world 2023 , we’ve served over 3 million customers, unlocking $1 billion in cumulative credit for the unbanked across Africa.

    At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

    Your application should include;

    Evidence of Data Driven Product Development leading a squad
    Successful collaborations with cross-functional team members
    Achievements building B2C Fintech Products
    Success in Retention in one of the African markets
    Expectations of travel
    Mentoring exp

    Apply via :

    jobs.ashbyhq.com

  • Telesales Representative

    Telesales Representative

    Job Purpose

    We are looking for enthusiastic Telesales Representatives to help generate sales. You will close sales over the phone and maintain good customer relationships.
    You will report to the Senior Team Leader Telesales.

    Main Responsibilities

    Tele-selling: You will call our existing customers to upgrade them to televisions and other products that we have to offer.
    Conversion Objectives: You will ensure the campaign achieves its conversions and sales goals.
    Quality Objectives: You will ensure the quality of calling follows set quality standards.
    Productivity Objectives: You will adhere to expected talk time benchmarks to maximize productivity.

    Incumbent Requirements

    Have a good academic qualification Certificate, diploma, and above
    Have BPO Industry/Call center industry experience
    Be passionate and good at sales
    Have excellent skills in communication
    Be convincing and experienced in persuasion
    Conversant with basic working tools: Outlook and Microsoft Office
    Be result-oriented and self-driven
    Have good ethics and integrity

    Apply via :

    jobs.ashbyhq.com

  • Senior Product Manager – Data Science

    Senior Product Manager – Data Science

    If you’re a Senior Product Manager working with a Data Science or Analytics team already this could be a really exciting role pushing the boundaries in Credit risk and reporting, in a company where progress and humility are valued as highly as technical excellence? At M-KOPA we use the latest technologies and tools to build fantastic customer experiences with a socially and environmentally conscious mission that echoes throughout the organisation.

    Data Science

    As one of Africa’s leading fintech lenders, M-KOPA issues millions of micro-loans to our customers every year. Each of these loans is based on a rigorous credit risk assessment. Each of these loans needs to be authoritatively tracked. The results of that tracking is aggregated into M-KOPA’s management accounting systems, continuously stress-testing and re-forecasted. These core objectives are delivered and supported by our Analytics and Data Science (ML) teams.

    We foster a very low-ego environment at M-KOPA, a place where diversity, innovation and collaboration sit comfortably with commercial growth and social impact. The team prizes psychological safety above all. We have a Discovery first approach. Meaning you get to make very clear cases for prioritisation of the solutions we develop.

    Recognised twice by the Financial Times as one Africa’s fastest growing company (2022 and 2023) and by the TIME100 Most influential companies in the world 2023 , we’ve served over 3 million customers, unlocking $1 billion in cumulative credit for the unbanked across Africa.

    At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

    Your application should include;

    Success working in a Product with ML and Analytics Engineers
    Successful collaborations with cross-functional team members
    Achievements when building B2C/B2B Products
    Experience delivering insights from a strong Analytical standpoint using modern data visualisation tools and methods

    ***If you can code, Python, R or SQL, et al, then all the better***

    Apply via :

    jobs.ashbyhq.com

  • Product Manager – Data Science

    Product Manager – Data Science

    Maybe you’re a Product Manager working with a Data Science or Analytics team already or perhaps you’re a Data Scientist on the cusp of becoming a Product Manager or Owner, practically doing this job in all but title?
    In both cases this could be a really exciting role pushing the boundaries in Credit risk and reporting, in a company where progress and humility are valued as highly as technical excellence? At M-KOPA we use the latest technologies and tools to build fantastic customer experiences with a socially and environmentally conscious mission that echoes throughout the organisation.

    Data Science

    As one of Africa’s leading fintech lenders, M-KOPA issues millions of micro-loans to our customers every year. Each of these loans is based on a rigorous credit risk assessment. Each of these loans needs to be authoritatively tracked. The results of that tracking is aggregated into M-KOPA’s management accounting systems, continuously stress-testing and re-forecasted. These core objectives are delivered and supported by our Analytics and Data Science (ML) teams.

    Your application should include;

    Success working in a Product with ML and Analytics Engineers
    Successful collaborations with cross-functional team members
    Achievements when building B2C/B2B Products
    Experience delivering insights from a strong Analytical standpoint using modern data visualisation tools and methods

    Apply via :

    jobs.ashbyhq.com

  • Senior Manager – Credit

    Senior Manager – Credit

    We are looking for a Senior Manager -Credit to join our credit team in Kenya, where progress, and humility are valued as highly as technical excellence.

    The role is similar to an analytical project manager, bridging credit experience, qualitative observations, economic and behavioral research and technical data analytics to answer key questions about M-KOPA’s credit portfolio. To excel in his role you will require the ability to clearly identify a problem, scope an approach to understanding the problem, manage analytical workflow to answer the questions at hand, and clearly communicate actionable recommendations.

    The best part will be leading analysis, management and communications regarding credit performance of the company’s portfolio, customers, and products and services. This includes managing multi-source data analysis, designing experiments, testing hypotheses, and the compiling presentations and reports used internally and by external stakeholders. Your objective will be to provide actionable insights to understand and influence consumer credit behavior.

    What’s exciting about this role?

    Credit Management :

    Evaluates whether Business proposals meet sound business criteria and credit risk falls within acceptable parameters, approve, and recommends appropriate credit facilities including terms or conditions of facilities.  
    Identify, quantify, and evaluate credit risks in relation to profitability of business proposals and financial viability of Business banking credits. 
    Provide quality analysis (typically provided via SQL, R, Python, Excel, and BI visualization tools) to inform management on the credit performance of the portfolio, products, and customers. This includes regular portfolio and product-level reporting as well as managing ad-hoc investigations and causal diagnoses. 
    Design and implement initiatives and experiments geared towards improving and maintaining healthy credit performance across M-KOPA’s customer base. This includes working extensively with other departments. 
    Keep abreast of industry specific knowledge and key development – stay attuned to industry and market risk development and trends in relation to customers and impact on underlying portfolios. 
    Consolidate, analyze, and maintain economic/market data to be used in portfolio analysis, portfolio stress testing, and other departmental objectives as assigned. 

    Systems Review & Reporting :

    Contribute to the development of credit and financial models to be used by the business, including but not limited to IRSR 9 provisioning and bad debt modeling, cash flow modeling, and predictive loss rate models. 
    Monitor and report on key performance metrics on M-KOPA’s core products and pilots, including standard and non-standard forms of portfolio health and delinquency reporting, repayment rates, roll rates, etc. 
    Challenge the existing Credit management system, procedures and practices and implement improvements in all areas of Credit management. 
    Lead the development of reports to key stakeholders including senior management, country leadership teams, and investors, utilizing graphical analysis, PowerPoint presentations, and verbal and written communications. 
    Continue to innovate by testing new data, analytics approaches and models. 
    Analyze portfolio performance at a granular segment level on an ongoing basis. Identify trends and conduct root-cause analysis to isolate key performance driver. 

    Team Management & Stakeholder Management 

    Builds relationship with key stakeholders to improve quality of business proposals and turnaround time on pricing and or product launch.  
    Routinely communicate technical subject matter clearly to other team members and relevant stakeholders 
    Work in partnership with cross-functional teams, fostering a supportive and collaborative atmosphere. Encourage diverse viewpoints and a culture of creativity and problem-solving within the team 

    In essence, this role offers you a thrilling opportunity to lead transformative efforts in bad debt provisioning and adjustments , Interventions to improve credit performance, product, service, and pricing decisions

    Expertise

    Our expectations are that your CV reflects a rich blend of technical expertise, practical experience and leadership competencies positioning you as a valuable asset in the field of Credit.

    Work experience in an analytical field such as consumer credit, asset finance, pricing, data science, behavioral research, or strategy consulting, including experience managing teams, portfolios, and projects
    Proficiency in structuring analytical projects and familiarity with tools including SQL, R!, Python, PowerBI, Excel, PowerPoint, Word, as well as a clear understanding of statistics and quantitative methods and best practices  
    Credit, data, and financial analysis skills to effectively evaluate and report on key performance metrics 
    Knowledge of lending business practices and consumer credit in emerging markets strongly preferred.
    Strong interpersonal and presentation skills to effectively communicate with colleagues and senior stakeholders 
    Understanding of business concepts including ROI analysis, discounted cash flow, causality, & statistical significance 
    Bachelors or Master’s degree preferably in a quantitative field, including economics, econometrics, data analytics, computer science, statistics, engineering, credit management, finance or behavioral psychology

    Apply via :

    jobs.ashbyhq.com