Jobs Kenya

Website: Website http://www.kyosk.app

  • Credit Control Associate

    Credit Control Associate

    POSITION OVERVIEW.

    We are looking to hire an experienced credit control Associate to expertly manage the debts of our company. As a credit control Associate, you will be responsible for collecting debts from our company debtors, evaluating new credit requests, ensuring timely payments of company debts, processing invoices, maintaining the sales ledger, and providing administrative support.

    Roles & Responsibilities.

    Credit Assessment: 

    Assess the creditworthiness of new and existing customers by reviewing their financial statements, credit references, and payment history. Determine appropriate credit limits and terms based on the analysis.

    Credit Control: 

    Monitor customer accounts to ensure compliance with credit terms and conditions. Follow up on overdue payments through phone calls, emails, and written correspondence. Resolve payment discrepancies or disputes and negotiate repayment plans when necessary.

    Policies and Procedures: 

    Develop and implement credit control policies, procedures, and best practices to ensure compliance with legal and regulatory requirements. Stay updated with industry trends and changes in credit management practices.

    Month end closure: 

    Ensure the month end close for the organization is completed accurately and on time. Identify, calculate and post any accounting adjustments in line with accounting standards and policies.

    Reconciliation: 

    Coordinate quarterly and annual financial statements, as well as management accounts and cash flow forecasts. Support the implementation of the financial control framework including balance Sheet accounts reconciliations.

    Compliance: 

    Oversee and ensure compliance on our tax responsibilities including, VAT, PAYE, Corporation tax and other such related matters. Assist in the compilation of information for the annual audit.

    Administration: 

    Work with key stakeholders to manage and resolve any Accounts receivable issues. Compile, maintain, and file all physical and computerized reports, records, and other documents required, including auditable records.

    Auditing: 

    Coordinated external Audit process

    Reporting and Analysis: 

    Prepare regular reports and analysis on accounts receivable, aging balances, and cash flow projections. Provide management with insights and recommendations to improve credit control procedures, reduce outstanding debts, and optimize cash flow.
     Any other duties assigned by the Line Manager.

    Key Performance Indicators

    100 % Operations Excellence.
    100 % Compliance with statutory requirements.
    Timely, error free and accurate relevant financial reports.
    100% stakeholders  management.

    Academic Qualification & Experience Required.

    At least 8 years of experience in credit control and Finance.
    Fully qualified Accountant (CPA-K) with a Bachelor’s degree in Accounting/Finance;  
    Strong experience in dealing with VAT, PAYE, Corporation tax and other such;
    Experienced using BTC, VT, Quick Book, Sage, Excel, Word, and other common software;
    Have knowledge of application of International Financial Reporting Standards (IFRS);
    Have good IT skills and knowledge of Microsoft Office, especially in Excel;
    Have experience of working with financial accounting package;
    Good knowledge of accounting principles;
    Proficiency skills in keyboarding and file maintenance;
    Ability to work with numbers in an accurate and rapid manner Ability to use personal computer and software to develop spreadsheets, databases, and do word processing;
    Experience in the month end cycle to close our books and prepare monthly.

    Personal Attributes

    Strong Financial Acumen;
    Problem Solving Skills;
    Analytical Thinking;
    Detail Orientation;
    Planning & organization skills;
    Tech Savvy.

    Apply via :

    kyosk.hire.trakstar.com

  • QA & Loss Control Supervisor(Farm & Fresh)

    QA & Loss Control Supervisor(Farm & Fresh)

    Job Purpose:

    Responsible for overseeing quality assurance process development and implementations,produce quality control,inventory control in the business and leading investigations on cash related theft, facilities and equipment damage, security access violations, fraud, and a variety of audits of employee activities.

    Duties and Responsibilities:

    Quality Assurance Management : 

    Development and implementation of Quality Assurance Policies.
    Maintain and update training and audit databases to provide reports / indicators for discussion during Quality Management review meetings.
    Timely resolution of problems related to quality management system implementation issues
     Identifying  problems or deficiencies in products and Quality management systems.
    Quality Process improvement.
    Ensuring compliance to quality standards both at farm level,receiving and dispatch.

    Quality Assurance Execution.

    Conduct process audits and Process Compliance reviews and reports to management.
    Implement and improve established company’s quality processes.
    Ensures warehouse hygiene standards maintenance.
    Review of requirement documents, functional and technical specifications to ensure that quality is embedded in the process:

    Auditing & Reporting: 

    Periodically conduct Internal Quality Audits, Defect Reporting & Management (report inadequacies and non-conformities and ensure for taking corrective actions)
    Timely reporting of the status of all assigned tasks to the supervisor
    Responsible for quality processes control.

    Loss Control:

    Champion the implementation of the Loss Control strategy in line with the overall business strategy.
    Drive the adoption of various initiatives to prevent losses and reduce shrinkage.
    Develop ways to detect safety issues and security violations and put programs in place to prevent repeat occurrences.
    Maintain a database of bad check logs, reports on multiple offenders and alarm activation lists.
    Lead investigations, logging and resolution of alleged and actual theft, violations of policy and compliance concerns.
    Lead the development of appropriate Loss prevention policies and procedures and ensure proper training of the quality Assurance staff to guarantee implementation and adoption.
    Perform or direct inventory investigations in response to shrink results outside of acceptable ranges.
    Recommend improvements in loss prevention programs.
     Perform or direct inventory investigations in response to shrink results outside of acceptable ranges

    People Management: 

    Provide leadership to the direct reports including scheduling frequent one on one meetings, conducting monthly performance appraisals and driving a high-performance culture within the team. 
    Lead quality related trainings.
    Support the recruitment of team members including role & success profile definition and interviewing. 
    Contribute to a sustainable positive workforce environment and culture through collaborative leadership, open communication and teamwork.
    Key Performance Indicators (KPI’s)
    100% quality assurance processes implementation. .
    Effective shift management and supervision of all Quality Control & loss control staff in the store.
    Proactive approach towards loss minimization.
    100% operational excellence.
    Timely capturing and submission of branch loss control comprehensive reports.
    Propper implementation of company standard operating procedures especially quality assurance and control-related.

    Job Requirements:

    A Bachelor’s degree  in Food Science or any other related course with a background in Security/Criminology.
    A minimum of 5 – 6 years’ experience in Quality Assurance role  in Fresh produce/food industry with 2 years in supervisory  position. Loss prevention or security industry is an added advantage.
    Experience in Fresh Produce quality control,distribution outlet  or retail set up that involves a lot of goods and vehicle movement. 
    Good mastery of technology and relevant reporting tools;
    Proven experience analyzing losses and implementing safety programs;
    Extensive knowledge of E-commerce operations and loss prevention strategies and procedures.

    Skills & Competencies:     

    Strategic Orientation;
    Analytical Thinking;
    Problem Solving;
    Stakeholder Management;
    Investigative Skills.
    Leadership skills.

    Apply via :

    kyosk.hire.trakstar.com

  • Regional Commercial Manager – Alcoholic Beverages Sales Supervisor – Alcoholic Beverages

    Regional Commercial Manager – Alcoholic Beverages Sales Supervisor – Alcoholic Beverages

    Role Profile

    The Regional Commercial Manager – Alcoholic Beverages, will lead the organization in income generation activities for the sales and commercial sector. He/she will set targets, drive income generation and work across the organization to manage the delivery of sales and commercial Business expectations.
    The role holder will have overall responsibility of the business’ day-to-day and long-term sales and commercial activities; coordinate the sales and commercial teams and collaborate with key Line Managers to resolve sales and commercial issues.

    Key Responsibilities:

    Strategic Execution: Lead the development of the overall Sales and Commercial Strategy, goals and objectives for the business and manage its implementation; including developing existing relationships with key industrial partners to create new sales and commercial opportunities. Develop and oversee the implementation of plans for expansion and business development as well as strategies to accelerate business growth.
    Business Modelling: Direct the extensive understanding of business model, growth models and identification of sales and commercial opportunities. Implement robust new business processes across the organization aimed at identifying new sales and commercial opportunities and efficiencies in line with the business goals. Implement a rigorous analysis of existing customer needs, trends and forecasts within the value chain in search of value-adding and new service opportunities.
    Performance Management: Oversee revenue generation and diversification of income streams for the business while encouraging business growth and performance. Develop metrics to monitor the performance of sales and commercial activities; Analyse the business performance, including profitability, revenue pricing and cost of goods in comparison to market prices. Utilise analytics to create action plans that are based on data and statistics and interpret business results against targets, reporting the results to the senior management team on the performance. Oversee the performance of the sales team in outlet recruitment, retention and route optimization to ensure that our customers are regularly serviced and buy across the portfolio.
    Business Intelligence: Advise the framework for business intelligence reporting; support the wider business needs with compiling data and information to assist with continuous improvement developments and improving business performance. Review data to identify trends or opportunities to reduce costs, improve revenue and improve business performance.
    Business Advisory: Play a lead role in advising the around pricing of sales and commercial contracts. Coordinate with the Purchasing team to develop risk assessments and pricing structures for products to work toward commercial efforts. Identify cost-effective and sales and commercial opportunities for service & process improvements and support their implementation in the business.
    Budget Management: Manage the expenditure of the sales and commercial budget across the year, oversee expenses and revenue to create financial returns and business growth. Support financial planning and budgeting for the business based on market & revenue data and analytics.
    Stakeholder Management: Develop strong relationships with different departments within the company to ensure everyone is working toward the same targets and goals. Ensure alignment with the sales and commercial strategies that reflect immediate business requirements and potential business development opportunities.
    People Management: Provide leadership to the direct reports including scheduling frequent one on one meetings, conducting monthly performance appraisals and driving a high-performance culture within the team. Support the recruitment of sales and commercial team members including role & success profile definition and interviewing. Contribute to a sustainable positive workforce environment and culture through collaborative leadership, open communication and teamwork.
    Sales and Operation Planning: Provide leadership to the S&OP process ensuring that markets through bottom-up approach put together demand plans per SKU/Brand/Category in line with the Business growth plans and track weekly performance to ensure targets are achieved.
    3rd Party Management: Monitor the performance of 3rd party sales companies in contract with Kyosk and ensure that contracts are renewed on time and key performance metrics are entrenched with weekly/monthly/quarterly reviews. Ensure that teams seconded to Kyosk from the 3rd parties are as per the agreed caliber and performance reviews, coaching and training are done as per the annual calendar.

    Minimum Requirements & Key Skills:

    A bachelor’s degree in Business Administration, Marketing or a related subject/field;
    A master’s degree will be an added advantage;
    A minimum of 7 years relevant experience with at least 3 years in a similar position in Alcoholic,Retail, FMCG or manufacturing;
    Strong financial analysis experience and sales/commercial (acumen) experience including financial modelling is a plus;
    Extensive understanding of business growth models and the ability to foresee sales and commercial opportunities;
    Excellent relational skills, working tirelessly to build and maintain beneficial partnerships with key stakeholders;
    Strategic development and critical thinking skills with experience supporting the setting financial targets, developing budgets, and monitoring compliance;
    Ability to collaborate with and coordinate diverse teams (marketing, sales, customer service, etc.);
    Working knowledge of how to conduct market research and analysis including the creation of detailed business plans;
    Understand existing customer relationships and their requirements to ensure they are being met;
    Outstanding commercial, sales and business development skills and proven ability to develop commercial strategies that improve business performance; 
    Proven success of managing/implementing new business pipelines;
    Ability to manage multiple projects at the same time.

    Competencies & Skills

    Strategic Orientation & Thinking;
    Sales and Commercial Acumen;
    Entrepreneurial Skills;
    Stakeholder Management;
    Analytical Thinking;
    Tech Savvy.

    Apply by: July 13, 2023

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    Use the link(s) below to apply on company website.  

    Apply via :

  • Regional Communications Manager

    Regional Communications Manager

    Role Profile:

    The role is within the Marketing Department and shall be the driver of communications for the region ie. Kenya, Uganda, Tanzania and Nigeria. Shall be responsible for brand communication at Kyosk Digital Services Ltd.
    The Regional Communications Manager shall be working closely with Country General Managers, Heads of Departments and in-country Commercial Teams to drive the brand accurately and effectively.

    Key Responsibilities:

    Develop and implement an internal and external communication strategy that aligns with the company goals and values.
    Manage the company’s website and social media channels to ensure content is up to date, engaging, and aligned with the brand story.
    Create and publish thought leadership articles, blog posts,  and other content that supports the company’s story telling initiatives.
    Develop buyer personas to inform marketing and communication strategies.
    Drive employee branding to enhance the company’s reputation and attract top talent.
    Compile customer testimonials and other evidence to support the company’s messaging and build trust with stakeholders.
    Work closely with media outlets and journalists to pitch stories, provide interviews and secure coverage.
    Collaborate with internal stakeholders and external agencies to produce high quality marketing and communication materials.
    Analyze data to identify trends and insights that can be used to improve the company’s storytelling initiatives.
    Regularly report on the success of storytelling activities to internal and external stakeholders.

    Minimum Qualifications & Desired Skills:

    Education: A bachelor’s degree in communication or a related field is required. A master’s degree in communication or public relations is preferred.
    Adaptability: The candidate should be able to work in a fast paced environment and be able to adapt to changing scenarios. They should be comfortable working in a multicultural environment.
    Proficiency in writing: The ideal candidate should have excellent written and verbal communication skills. They should be able to write clear, concise and effective copy for various communication channels like press releases, website content and social media posts.
    Media Engagement: The candidate should have experience in media relations and be able to develop and maintain relationships with journalists and media outlets. They should also have experience in pitching stories to the media and be able to handle media inquiries.
    Social Media: The candidate should have experience in managing social media platforms, creating content, and monitoring social media channels. They should also be up to date with the latest social media trends and be able to incorporate them into their communication strategies.
    Public Relations Agency Experience: The candidate should have worked for at least three years in a Public Relations Agency. They should have experience in developing and executing communication strategies for clients across various sectors.
    Leadership: The candidate should have strong leadership skills and be able to work collaboratively with other departments across the organization including the Leadership Team. 

    Competencies & Key Skills:

    Strategic Thinking & Orientation;
    Commercial Acumen & Entrepreneurial Thinking;
    Leadership and Influencing Skills;
    Stakeholder Management;
    Drive for Results;
    Analytical Thinking & Problem-Solving Skills;
    People Management & Development.

    Apply via :

    kyosk.hire.trakstar.com

  • Purchasing Associate Manager (Fresh & Commodity)

    Purchasing Associate Manager (Fresh & Commodity)

    POSITION OVERVIEW

    We are looking to bring on board an analytically minded individual to join our team as a Purchasing Associate  Manager.The individual will be tasked with working closely with the operations manager to analyze our current buying systems and create the best practices for day-to-day purchasing operations. This position takes charge of the implementation of the purchasing strategy, policies & plan; product pricing strategies; supplier contract renewals, negotiations as well as returns while ensuring quality and cost control.

    ROLES AND RESPONSIBILITIES.

    Strategic Alignment: 

    Work closely with the purchasing manager  to develop purchasing and pricing strategies in the organization and ensure  alignment with the overall business strategy. Lead the implementation of proper purchasing policies, controls, SOPs and processes.

    Operational Excellence:

    Collaborate with the Warehouse Manager and purchasing manager to develop metrics for gauging inventory level needs and then maintain those levels throughout the year. Review technical specifications for products received; ensure we always have multiple options to buy products at the lowest price; ensure we get priority treatment when stock levels are low.

    Supplier Management:

    Actively take part in vendor negotiations in accordance with company purchasing policies and budgetary restrictions. Tracks vendors for payment terms and partners with finance to ensure timely payment. Establish and maintain effective working relationships with suppliers to support the delivery of purchasing deliverables and manage the Company’s overall working relationships with key supplier partners. 

    Cost Management: 

    Support the Purchasing manager to evaluate and propose new purchasing programs and processes that will improve cost, quality and customer responsiveness. 

    Product Pricing:

    Utilize key information such as market & economic trends, product acquisition price, transport, storage and delivery costs to advise the final product prices. Work closely with the purchasing manager,finance and warehouse teams to inform and review product prices to warrant the best price in the market and attainment of the organization’s profitability plans. Research on and monitor competitor activities to advise management on product pricing and product sources to gain competitive advantage in the market. 

    Budget management: 

    Create proper forecasting reports for planning purposes in line with market demand and sales performance. Work closely with the  Purchasing manager and Finance Department in the execution of the purchasing budget, monitor and manage credit line limits in line with the said budget. 

    Risk Management & Compliance: 

    Work closely with the Purchasing Manager to Identify and evaluate  operational risks such as supply, quality, safety, environment, security and regulatory compliance. Continuously monitor this to ensure proper mitigative actions are in place to cushion the company from exposure and drive consistent adherence. Review and maintain a good record of purchasing files and records (purchase orders, contracts, etc.) to ensure its compliance with company policies and procedures and ensure the availability of documentation. 

    Performance Management: 

    Manage the company’s day-to-day purchasing activities  for the junior team and ensure that each team member is meeting their personal performance standards. Maintaining and developing operations performance by implementing KPIs & continuous improvement systems. Develops and promotes a customer-focused orientation towards purchasing and materials management while promoting a collaborative culture between purchasing and all business units. 

    People Management and Development: 

    Assist the Purchasing Manager with recruiting and managing a motivated and aggressive team to deliver the purchasing mandate. Schedule frequent one on one sessions with the junior purchasing  team members to evaluate performance, identify areas of development and address any challenges. Analyze, develop and monitor performance quality measures for the department. 
    Any other duties assigned from time to time within the purchasing department. 

    Skills and competencies

    Analytical & Logical Thinker;
    Attention to detail;
    Drive for Execution;
    Commercial Acumen;
    Self-motivated
    Honesty and integrity.
    Tech Savvy

    Minimum Requirements:

    Bachelor’s degree in Business Administration, Supply Chain, or related field;
    Professional qualification in supply chain is a plus;
    Knowledgeable on purchasing  function with a minimum of 4-5 years’ experience preferably within fresh produce retail/E-commerce.
    Strong  analytical skills with a demonstrable ability to capture and communicate projections as       well as to model out various scenarios using Excel; 
    A hands-on, empathetic and results-oriented approach to leadership and people management;   and a ‘no-excuses’, ‘just do it’ approach to getting things done;
    Good knowledge of purchasing, negotiation, commercial understanding and cost breakdown;
    Able to add value, reduce costs and input to business improvements; 
    Analytical thinker who can work independently with minimal oversight, ability to make educated decisions focused around business strategy. 
    Focused and cost-based mindset – always double-checking to ensure the best deal on products and will not hesitate to make a return if needed. 
    Be able to meet strict and dynamic deadlines;

    Apply via :

    kyosk.hire.trakstar.com

  • Commercial Analyst

    Commercial Analyst

    Role Profile

    We are looking to bring on board a Commercial Analyst responsible for leading market research & analysis; business performance analysis and driving profitability as well as identifying key customer trends that can be monetized to drive value for the organization in terms of revenue generation.
    He or she will support the negotiation of joint business plans, lead market research, generate reports that add valuable insights to the business performance and direction; sales analysis & data compilation and driving a data-driven approach to decision-making within the business.

    Key Responsibilities:

    Commercial Perfromance Management:
    Selecting, monitoring, and reporting on KPIs, improving business processes, and driving continuous improvement.
    Helping the business to meet its commercial objectives using data

    Commercial Analytics & Reporting:

    Conduct data analysis. This entails data curation, summary statistics, exploratory analysis, and other analyses to drive optimization, product improvement, product development, marketing techniques and business strategies.
    Reporting/Data visualization and Automation: Develop reports, dashboards, and other data solutions in Excel. Partner with the Data team to develop solutions as required within Looker Studio and Power BI. 
    Requirements gathering. Develop user stories and wireframes that address all user requirements.
    Work with users to address gaps in data utilization and provide support to address user needs/ queries.
    Fulfill data requests from the commercial, customer experience and marketing functions.

    Market Intelligence:

    Collecting, analyzing, and disseminating market intelligence information to support business decisions. 
    Monitoring industry trends, competitor activity, and customer insights to provide actionable recommendations to key stakeholders. 
    Developing and maintaining databases, reports, and dashboards for market analysis.
    Collecting, analyzing, and disseminating market intelligence information to support business decisions. Monitoring industry trends, competitor activity, and customer insights to provide actionable recommendations to key stakeholders. Developing and maintaining databases, reports, and dashboards for market analysis.

    Business Partnership

     Work closely with business stakeholders to understand their data needs, identify opportunities to leverage data to solve business problems, and provide recommendations to improve business performance.
    Provide data-driven insights and support to help drive strategic decision-making and business growth. The decisions will revolve around supplier management, profitability, revenue growth, discounts, targets etc.
    Stakeholder alignment: Support the development and implementation of the growth strategy per business unit. 

    Minimum Requirements & Key Skills:

    A minimum of six (6) years of working experience as a Commercial Analyst/Commercial Data Analyst; Business Analyst or Data Analyst;
    BS in Mathematics, Economics, Computer Science, Information Management or Statistics;
    A professional qualification in a related field is an added advantage;
    Technical understanding of data models, database design development, data mining and segmentation techniques;
    Strong knowledge of and experience working with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks);
    Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc). Experience working with advanced analytics tools including advanced Excel, VBA, SQL, Python, Power BI, R and other data analysis tools;
    Demonstrated analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy;
    Adept at queries, report writing and presenting findings;
    Solid knowledge of the business operations and finance around commercial activities;
    Experience in economic impact assessment modelling is preferred;
    Demonstrable skills in data analysis and data interpretation.

    Competencies & Skills

    Analytical Thinking;
    Commercial Acumen;
    Attention to Detail;
    Stakeholder Management;
    Problem-Solving Skills;
    Tech Savvy.

    Apply via :

    kyosk.hire.trakstar.com

  • Internal Audit Officer

    Internal Audit Officer

    Role Profile

    The Audit Officer will assist the Senior Audit Manager to deliver on the annual approved audit plan for the business. Assist the team with the planning, administration and execution of audit assignments, enabling their completion to a high standard within the agreed timelines.
    Provide audit operational support on engagements with a focus on the preparation, delivery, reporting and evaluation of the results of the audit engagement in response to the needs of the company, stakeholders and external regulators.

    Key Responsibilities:

    Audit Planning: Assist the Senior Audit Manager in the execution of a risk-based annual audit plan. Support audit planning procedures using the company’s audit methodology.
    Audit Execution: Conduct audit engagements under supervision and may be responsible for undertaking non-complex audits which will involve pre-audit scoping and preparation, identifying audit risks and performing preliminary evaluation of the business’s internal control structure to identify weaknesses and areas for management consideration and improvement. Complete allocated tasks to a high standard which meets set reporting and auditing standards. Work closely with the Senior Audit Manager to ensure the organization is compliant with current legislation and best practices. 
    Systems & Processes Review: Support the frequent review and evaluation of the system of internal controls, assessing their adequacy, and effectiveness and proposing recommendations for their improvement. Performing frequent substantive tests of internal controls to identify risks.
    Documentation: Preparing audit working papers properly documenting the work performed and assertions made. Identify early warning signals and communicate challenges and possible solutions, as well as potential opportunities to the Senior Audit Manager.
    Reporting: Assist in drafting audit reports and other relevant documentation showcasing the result of the audit and proposed recommendation. Prepare audit reports and recommendations to improve control processes for executive management that clearly present audit results in consideration of the business context. Prepares audit finding memoranda and working papers to ensure that adequate documentation exists to support the completed audit and conclusions
    Recommendations Follow through: Conduct adequate follow-up mechanisms to make sure that adequate corrective actions are taken and that the implementation is effective.
    Supporting the audit teams in their daily functions. 

    Minimum Qualifications & Desired Skills:

    Bachelors’ Degree in finance or business-related field;
    A minimum of CPA Part II/ACCA Part II and ongoing; CPA finalist or ACCA Qualified is preferred;
    CIA qualification will be an added advantage;
    At least 5 years experience in finance/audit with at least 2 years in internal audit function;
    Working knowledge in an ERP environment;
    Demonstrated experience in a financial statement audit experience or related environment;
    Strong understanding and experience with IFRS, International Standards on Auditing, and other assurance-based reporting standards;
    Understanding and knowledge of testing both internal control tests of designs and internal control tests of effectiveness;
    Good analytical and report-writing skills with a keen eye for details;
    A self-starter with good learning agility.

    Competencies & Key Skills:

    Good Financial Acumen;
    Results-oriented
    Self-driven professional;
    Team player;
    Project Management Skills;
    Tech Savvy.

    Apply via :

    kyosk.hire.trakstar.com

  • Product Manager – Payments

    Product Manager – Payments

    Key Responsibilities:

    Product Ownership: Own your specific product roadmap. Define what needs to be built in line with the company’s objectives and product strategy for your product line by ensuring product/market fit.  You will be responsible for grooming and maintaining the product backlog.
    Market Analysis: Assess the product landscape as related to new customer needs, feeding our roadmap and backlog for continuing product development and enhancements. Collaborate with other stakeholders to conduct user research and gather customer feedback to inform future product development and optimization.
    Product Analysis – Develop business cases and product design documents based on priority capturing user-journeys, market feedback, pricing analysis and other relevant metrics to inform product prioritization decisions.
    Product Definition: Collaborate with Engineering to discuss release planning, Proof-of-Concepts and agree on specific timelines for functional solutions. Help to champion and model an agile approach to product design and management.
    User Experience enhancement: As the primary owner of the User Experience for your product, you will translate user research and hypothesis testing into product requirements to enhance user experience. Work closely with User Interface Design to craft simple, valuable experiences that can be captured into the business requirements documentation.
    Product Review: Conduct regular user testing and analyses of products and services to ensure they are meeting user needs and growing the retention metric. Review and report on your products key success metrics. Monitor the project and keep stakeholders updated on progress and escalate any risks to delivery.
    Documentation: Occasionally create support and training documents for users. Produce and prioritise product backlogs and other relevant project documentation using the team tools provided.

     Skills & Key Competencies:

    Required:

    Degree in Computer Science, or Business Administration, or related technical degree.
    Between 2-7 years’ experience as a product manager within a technical environment, with a focus on building and delivering customer-centric solutions;
    Between 2 and 5 years’ experience in product management for digital payment products, whether integrating platforms with digital payment providers, or in building in-house digital payment products. Relevant experience includes: building/integrating with mobile money solutions, digitized credit card and POS payments, digital bank transfers, e-wallet infrastructures.
    Communication – Excellent communication and presentation skills — to motivate, influence and lead a cross-functional team toward a goal, while also getting buy-in from others (whether that be someone on another team or an exec).  Prepare and deliver various product portfolio-related presentations, both internally and externally. 
    Ownership – Must take on tasks and workstreams with full ownership to execution.  Quick to take the blame if something goes wrong, and equally quick to give credit to the rest of the team when it goes well
    Collaboration – Demonstrated experience creating product plans and a story to explain what’s next while also taking into account the many moving parts across a team, product, or organization.  Internally, you’ve closely worked with Engineering, Design and Data/Data Science using an Agile methodology and development sprints.
    Time management — distinguish between urgent, and important, and know how to prioritize and plan your time.  A desire for continuous improvement and ability to work under pressure and with tight timelines. Experience in handling the pressure of fast-paced, startup environments where you wore multiple hats and used limited resources
    User understanding — to empathize, listen, and co-create with the end customer and solve an existing pain point or identify new pain points.  You have an eye for good design and user experience.
    Work Ethic — genuine care for the product and willingness to go to any necessary length to ensure its success;

    Desired: 

    Empathy for, and experience in working with people in lower socio-economic segments.  
    Experience in a high growth of startup environment with an emphasis on speed.
    Previous experience with toolsets –  Jira, Confluence and Productboard

    Apply via :

    kyosk.hire.trakstar.com

  • Software Development Engineer in Test (SDET) I Product Manager – CORE

    Software Development Engineer in Test (SDET) I Product Manager – CORE

    Role Profile:

    Kyosk is looking for a passionate Software Development Engineer in Test (SDET) to work in the Quality Assurance (QA) team to help in the testing of the solutions developed by the software engineers on the leading edge of innovation in Africa. The successful candidate will be responsible for all aspects of test automation with the goal of achieving at least 95% test automation coverage. 
    As an SDET you will join the other Product and Technology professionals who share a passion for leveraging technology to empower informal retailers across the African continent. You’ll work with teams from multiple countries across the organization to create innovative solutions for Kyosk’s customers and internal teams.
    To be successful in this role you will need to be analytical, have high attention to detail, be able to carry out multiple tasks in tandem, support other team members when needed and still be able to deliver despite distractions. 

    Key Responsibilities

    Test Automation: Create and maintain a comprehensive set of automated tests at all levels by referring to the technical and product documentation. Configure these automated tests to execute reliability and efficiently in CI/CD environments. Contribute to the following types of automated tests : performance, API and E2E tests using tools such as Playwright, Gatling, Postman. Recognise and automate the routine tasks which can reduce the time for regression testing. Track and communicate test results in a timely, effective, and automated manner.
    Test Coverage: Work towards attaining a minimum 90% test coverage on the service assigned to you. Automated tests should consider both positive and negative test cases, which will make code releases a faster and automated process thus reducing the time for manual automation, and allowing teams to do more exploratory testing. Be aware of new functionalities being added to your respective service and plan to add test cases consecutively. Actively work towards decreasing the testing time.
    Test Stability: Own the test pipeline triage and ensure pipeline failures are triaged promptly. This will ensure developers are not blocked on code merge. Carry out performance tests regularly to identify the systems’ breaking point. Communicate this information to the correct team members promoting a proactive behaviour to problem solution.
    Release Management: Be aware of items being released into production and identify gaps in the automated tests and plan for manual testing by communicating the same to manual test team members. 
    Domain Knowledge: Take time to deeply understand the Kyosk architecture by reading the technical and product documentation. This will allow you to quickly identify areas in which the issue has occurred which will reduce the turnaround time for the bug resolution.
    Team Collaboration: Interact closely with other cross functional teams towards the delivery of engineering goals. Be able to identify the effect of code change, and communicate the same to other dependent teams promoting proactive communication.
    Process Adherence: Adhere to agile processes identified by Kyosk. You are encouraged to find better ways of performing the day to day tasks, getting buy-in from team members and eventually updating the Kyosk Engineering SOP’s.

    Minimum Requirements & Key Skills:

    2+ years of writing automated tests by referencing technical and product documentation and have working experience with testing and deployment of software to real production environments;
    You have working experience of a test automation tool and have added the respective tests to a CI/CD pipeline
    Experience working with Agile methodologies, Scrum and demonstrated experience in working in end-to-end software development lifecycles.
    Proficiency with tools of the product and engineering trade such as JIRA, GIT, a CI/CD tool ex GCP, SQL etc.
    Working experience in any of the popular automation tools such as Cucumber, Cypress, Gatling, Postman etc.
    Have working experience in programming concepts such as OOP’s, Flow Control Structures etc 

    Desired Technical Competencies

    Experience in expertly troubleshooting production issues leading to a quick turnaround to resolution
    Experience in e-commerce, payments, and/or distribution of FMCG products is a plus
    Certifications in any level of ISTQB is a plus
    Ability to independently plan, execute and deliver on tasks
    Aware of when to seek guidance when blocked ensuring project delivery is not compromised
    Experience in building test automation frameworks is a plus
    Able to understand developers code and create use cases for test automation is a plus 

    Desired Behavioral Competencies

    You have experience in handling the pressure of fast-paced environments typical of a tech startup environment where you wear multiple hats and have access to limited resources 
    You have a strong desire for continuous improvement
    You can work under pressure, with tight timelines and ambitious deadlines
    You have a passion for digital products 
    You can stay motivated through difficult challenges, and occasional long hours
    Your passion is contagious, and you use it to inspire the rest of the team
    You have equal empathy for internal users, and our target market of informal retailers
    You have a strong work ethic and exhibit genuine care for the team and their products, with a willingness to go to any necessary length to ensure their success
    You have integrity: You do what you say you will do and make no excuses. 
    You develop a deep understanding and respect for what each team member is responsible for, and trust them to do their job
    Your confidence and experience make you trust your instinct and communicate persuasively. 
    You are detail-oriented, process-driven, and organized

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Territory Manager

    Territory Manager

    Key Responsibilities:

    Business Unit Performance: Responsible for P&L management for the warehouse and market while driving profit maximization for the business unit. Oversee the business unit performance management and ensure the attainment of all organizational KPIs for the unit. Account for any performance decline and devise ways to improve the same.
    Revenue Generation: Work collaboratively with the commercial and purchasing teams to spearhead revenue generation in the market including advisory on product pricing to generate business margins. Liaise with the sales team to drive product penetration and uptake in the market including the formulation of effective sales and marketing strategies.
    Strategy Execution: Communication of the business strategy in the market and ensure execution against the set KPIs as per the strategy. Ensure the team understands and buys into the strategy. Support the development of the pricing strategy and product pricing based on market understanding, competitor analysis and customer feedback.
    Operations Optimization: Lead the coordination of business activities with the head office and collaborate with Functional Managers to guarantee operational efficiency. Proactively support the development and review of SOPs based on the gaps identified to maximize operations effectiveness.
    Inventory Management: Work closely with the Warehouse Supervisor and Loss Control Supervisor to facilitate proper inventory management, stock control and loss prevention. Collaboratively formulate and implement measures to safeguard the inventory in the warehouse.
    Compliance: Drive compliance to the laid down SOPs for the warehouse, operations and HR whilst ensuring proper team training and appreciation. Ensure legislative and regulatory compliance of the business unit including Health and safety compliance of the business unit. Undertake frequent operations audits to evaluate the level of compliance, operational gaps and hindrances for immediate action.
    Budget Management: Develop and present the annual budget for the specific business unit; Monitor and oversee its utilization including budget control, accounting as well as reconciliation.
    Market Intelligence & Business Advisory: Oversee frequent market surveys and analysis to identify opportunities the business can capitalize on, understand competitor activities and appreciate customer dynamics. Escalate customer feedback to the management to ensure course correction where necessary.
    People Management: Support staff recruiting for the business unit, training, supervision and appraising of staff. Work closely with the HR team to execute key HR functions in the unit including policy implementation, performance management, disciplinary, evaluations and training.

     Minimum Requirements & Key Skills:

    A Bachelor’s degree in business or a related field;
    A minimum of 6 years in operations management and driving business performance in a retail or FMCG background;
    P&L management background;
    Experience setting up and growing markets as well as driving numbers is preferred;
    Experience handling end-to-end operations cutting across warehousing, logistics, sales and business performance management is preferred;
    Appreciation of the business environment, key priorities and a keen sense of what needs to be done for the business to succeed;
    Proven ability to manage cross-functional teams with indirect reporting lines to drive the execution and achievement of business objectives and strategy.

    Apply via :

    kyosk.hire.trakstar.com