Website: Website http://www.kyosk.app

  • Internal Audit Officer

    Internal Audit Officer

    Role Profile

    The Audit Officer will assist the Senior Audit Manager to deliver on the annual approved audit plan for the business. Assist the team with the planning, administration and execution of audit assignments, enabling their completion to a high standard within the agreed timelines.
    Provide audit operational support on engagements with a focus on the preparation, delivery, reporting and evaluation of the results of the audit engagement in response to the needs of the company, stakeholders and external regulators.

    Key Responsibilities:

    Audit Planning: Assist the Senior Audit Manager in the execution of a risk-based annual audit plan. Support audit planning procedures using the company’s audit methodology.
    Audit Execution: Conduct audit engagements under supervision and may be responsible for undertaking non-complex audits which will involve pre-audit scoping and preparation, identifying audit risks and performing preliminary evaluation of the business’s internal control structure to identify weaknesses and areas for management consideration and improvement. Complete allocated tasks to a high standard which meets set reporting and auditing standards. Work closely with the Senior Audit Manager to ensure the organization is compliant with current legislation and best practices. 
    Systems & Processes Review: Support the frequent review and evaluation of the system of internal controls, assessing their adequacy, and effectiveness and proposing recommendations for their improvement. Performing frequent substantive tests of internal controls to identify risks.
    Documentation: Preparing audit working papers properly documenting the work performed and assertions made. Identify early warning signals and communicate challenges and possible solutions, as well as potential opportunities to the Senior Audit Manager.
    Reporting: Assist in drafting audit reports and other relevant documentation showcasing the result of the audit and proposed recommendation. Prepare audit reports and recommendations to improve control processes for executive management that clearly present audit results in consideration of the business context. Prepares audit finding memoranda and working papers to ensure that adequate documentation exists to support the completed audit and conclusions
    Recommendations Follow through: Conduct adequate follow-up mechanisms to make sure that adequate corrective actions are taken and that the implementation is effective.
    Supporting the audit teams in their daily functions. 

    Minimum Qualifications & Desired Skills:

    Bachelors’ Degree in finance or business-related field;
    A minimum of CPA Part II/ACCA Part II and ongoing; CPA finalist or ACCA Qualified is preferred;
    CIA qualification will be an added advantage;
    At least 5 years experience in finance/audit with at least 2 years in internal audit function;
    Working knowledge in an ERP environment;
    Demonstrated experience in a financial statement audit experience or related environment;
    Strong understanding and experience with IFRS, International Standards on Auditing, and other assurance-based reporting standards;
    Understanding and knowledge of testing both internal control tests of designs and internal control tests of effectiveness;
    Good analytical and report-writing skills with a keen eye for details;
    A self-starter with good learning agility.

    Competencies & Key Skills:

    Good Financial Acumen;
    Results-oriented
    Self-driven professional;
    Team player;
    Project Management Skills;
    Tech Savvy.

    Apply via :

    kyosk.hire.trakstar.com

  • Product Manager – Payments

    Product Manager – Payments

    Key Responsibilities:

    Product Ownership: Own your specific product roadmap. Define what needs to be built in line with the company’s objectives and product strategy for your product line by ensuring product/market fit.  You will be responsible for grooming and maintaining the product backlog.
    Market Analysis: Assess the product landscape as related to new customer needs, feeding our roadmap and backlog for continuing product development and enhancements. Collaborate with other stakeholders to conduct user research and gather customer feedback to inform future product development and optimization.
    Product Analysis – Develop business cases and product design documents based on priority capturing user-journeys, market feedback, pricing analysis and other relevant metrics to inform product prioritization decisions.
    Product Definition: Collaborate with Engineering to discuss release planning, Proof-of-Concepts and agree on specific timelines for functional solutions. Help to champion and model an agile approach to product design and management.
    User Experience enhancement: As the primary owner of the User Experience for your product, you will translate user research and hypothesis testing into product requirements to enhance user experience. Work closely with User Interface Design to craft simple, valuable experiences that can be captured into the business requirements documentation.
    Product Review: Conduct regular user testing and analyses of products and services to ensure they are meeting user needs and growing the retention metric. Review and report on your products key success metrics. Monitor the project and keep stakeholders updated on progress and escalate any risks to delivery.
    Documentation: Occasionally create support and training documents for users. Produce and prioritise product backlogs and other relevant project documentation using the team tools provided.

     Skills & Key Competencies:
    Required:

    Degree in Computer Science, or Business Administration, or related technical degree.
    Between 2-7 years’ experience as a product manager within a technical environment, with a focus on building and delivering customer-centric solutions;
    Between 2 and 5 years’ experience in product management for digital payment products, whether integrating platforms with digital payment providers, or in building in-house digital payment products. Relevant experience includes: building/integrating with mobile money solutions, digitized credit card and POS payments, digital bank transfers, e-wallet infrastructures.
    Communication – Excellent communication and presentation skills — to motivate, influence and lead a cross-functional team toward a goal, while also getting buy-in from others (whether that be someone on another team or an exec).  Prepare and deliver various product portfolio-related presentations, both internally and externally. 
    Ownership – Must take on tasks and workstreams with full ownership to execution.  Quick to take the blame if something goes wrong, and equally quick to give credit to the rest of the team when it goes well
    Collaboration – Demonstrated experience creating product plans and a story to explain what’s next while also taking into account the many moving parts across a team, product, or organization.  Internally, you’ve closely worked with Engineering, Design and Data/Data Science using an Agile methodology and development sprints.
    Time management — distinguish between urgent, and important, and know how to prioritize and plan your time.  A desire for continuous improvement and ability to work under pressure and with tight timelines. Experience in handling the pressure of fast-paced, startup environments where you wore multiple hats and used limited resources
    User understanding — to empathize, listen, and co-create with the end customer and solve an existing pain point or identify new pain points.  You have an eye for good design and user experience.
    Work Ethic — genuine care for the product and willingness to go to any necessary length to ensure its success;

    Desired: 

    Empathy for, and experience in working with people in lower socio-economic segments.  
    Experience in a high growth of startup environment with an emphasis on speed.
    Previous experience with toolsets –  Jira, Confluence and Productboard

    Apply via :

    kyosk.hire.trakstar.com

  • Software Development Engineer in Test (SDET) I 

Product Manager – CORE

    Software Development Engineer in Test (SDET) I Product Manager – CORE

    Role Profile:

    Kyosk is looking for a passionate Software Development Engineer in Test (SDET) to work in the Quality Assurance (QA) team to help in the testing of the solutions developed by the software engineers on the leading edge of innovation in Africa. The successful candidate will be responsible for all aspects of test automation with the goal of achieving at least 95% test automation coverage. 
    As an SDET you will join the other Product and Technology professionals who share a passion for leveraging technology to empower informal retailers across the African continent. You’ll work with teams from multiple countries across the organization to create innovative solutions for Kyosk’s customers and internal teams.
    To be successful in this role you will need to be analytical, have high attention to detail, be able to carry out multiple tasks in tandem, support other team members when needed and still be able to deliver despite distractions. 

    Key Responsibilities

    Test Automation: Create and maintain a comprehensive set of automated tests at all levels by referring to the technical and product documentation. Configure these automated tests to execute reliability and efficiently in CI/CD environments. Contribute to the following types of automated tests : performance, API and E2E tests using tools such as Playwright, Gatling, Postman. Recognise and automate the routine tasks which can reduce the time for regression testing. Track and communicate test results in a timely, effective, and automated manner.
    Test Coverage: Work towards attaining a minimum 90% test coverage on the service assigned to you. Automated tests should consider both positive and negative test cases, which will make code releases a faster and automated process thus reducing the time for manual automation, and allowing teams to do more exploratory testing. Be aware of new functionalities being added to your respective service and plan to add test cases consecutively. Actively work towards decreasing the testing time.
    Test Stability: Own the test pipeline triage and ensure pipeline failures are triaged promptly. This will ensure developers are not blocked on code merge. Carry out performance tests regularly to identify the systems’ breaking point. Communicate this information to the correct team members promoting a proactive behaviour to problem solution.
    Release Management: Be aware of items being released into production and identify gaps in the automated tests and plan for manual testing by communicating the same to manual test team members. 
    Domain Knowledge: Take time to deeply understand the Kyosk architecture by reading the technical and product documentation. This will allow you to quickly identify areas in which the issue has occurred which will reduce the turnaround time for the bug resolution.
    Team Collaboration: Interact closely with other cross functional teams towards the delivery of engineering goals. Be able to identify the effect of code change, and communicate the same to other dependent teams promoting proactive communication.
    Process Adherence: Adhere to agile processes identified by Kyosk. You are encouraged to find better ways of performing the day to day tasks, getting buy-in from team members and eventually updating the Kyosk Engineering SOP’s.

    Minimum Requirements & Key Skills:

    2+ years of writing automated tests by referencing technical and product documentation and have working experience with testing and deployment of software to real production environments;
    You have working experience of a test automation tool and have added the respective tests to a CI/CD pipeline
    Experience working with Agile methodologies, Scrum and demonstrated experience in working in end-to-end software development lifecycles.
    Proficiency with tools of the product and engineering trade such as JIRA, GIT, a CI/CD tool ex GCP, SQL etc.
    Working experience in any of the popular automation tools such as Cucumber, Cypress, Gatling, Postman etc.
    Have working experience in programming concepts such as OOP’s, Flow Control Structures etc 

    Desired Technical Competencies

    Experience in expertly troubleshooting production issues leading to a quick turnaround to resolution
    Experience in e-commerce, payments, and/or distribution of FMCG products is a plus
    Certifications in any level of ISTQB is a plus
    Ability to independently plan, execute and deliver on tasks
    Aware of when to seek guidance when blocked ensuring project delivery is not compromised
    Experience in building test automation frameworks is a plus
    Able to understand developers code and create use cases for test automation is a plus 

    Desired Behavioral Competencies

    You have experience in handling the pressure of fast-paced environments typical of a tech startup environment where you wear multiple hats and have access to limited resources 
    You have a strong desire for continuous improvement
    You can work under pressure, with tight timelines and ambitious deadlines
    You have a passion for digital products 
    You can stay motivated through difficult challenges, and occasional long hours
    Your passion is contagious, and you use it to inspire the rest of the team
    You have equal empathy for internal users, and our target market of informal retailers
    You have a strong work ethic and exhibit genuine care for the team and their products, with a willingness to go to any necessary length to ensure their success
    You have integrity: You do what you say you will do and make no excuses. 
    You develop a deep understanding and respect for what each team member is responsible for, and trust them to do their job
    Your confidence and experience make you trust your instinct and communicate persuasively. 
    You are detail-oriented, process-driven, and organized

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Commercial Analyst

    Commercial Analyst

    Role Profile

    We are looking to bring on board a Commercial Analyst responsible for leading market research & analysis; business performance analysis and driving profitability as well as identifying key customer trends that can be monetized to drive value for the organization in terms of revenue generation.
    He or she will support the negotiation of joint business plans, lead market research, generate reports that add valuable insights to the business performance and direction; sales analysis & data compilation and driving a data-driven approach to decision-making within the business.

    Key Responsibilities:

    Commercial Perfromance Management:
    Selecting, monitoring, and reporting on KPIs, improving business processes, and driving continuous improvement.
    Helping the business to meet its commercial objectives using data

    Commercial Analytics & Reporting:

    Conduct data analysis. This entails data curation, summary statistics, exploratory analysis, and other analyses to drive optimization, product improvement, product development, marketing techniques and business strategies.
    Reporting/Data visualization and Automation: Develop reports, dashboards, and other data solutions in Excel. Partner with the Data team to develop solutions as required within Looker Studio and Power BI. 
    Requirements gathering. Develop user stories and wireframes that address all user requirements.
    Work with users to address gaps in data utilization and provide support to address user needs/ queries.
    Fulfill data requests from the commercial, customer experience and marketing functions.

    Market Intelligence:

    Collecting, analyzing, and disseminating market intelligence information to support business decisions. 
    Monitoring industry trends, competitor activity, and customer insights to provide actionable recommendations to key stakeholders. 
    Developing and maintaining databases, reports, and dashboards for market analysis.
    Collecting, analyzing, and disseminating market intelligence information to support business decisions. Monitoring industry trends, competitor activity, and customer insights to provide actionable recommendations to key stakeholders. Developing and maintaining databases, reports, and dashboards for market analysis.

    Business Partnership

     Work closely with business stakeholders to understand their data needs, identify opportunities to leverage data to solve business problems, and provide recommendations to improve business performance.
    Provide data-driven insights and support to help drive strategic decision-making and business growth. The decisions will revolve around supplier management, profitability, revenue growth, discounts, targets etc.
    Stakeholder alignment: Support the development and implementation of the growth strategy per business unit. 

    Minimum Requirements & Key Skills:

    A minimum of six (6) years of working experience as a Commercial Analyst/Commercial Data Analyst; Business Analyst or Data Analyst;
    BS in Mathematics, Economics, Computer Science, Information Management or Statistics;
    A professional qualification in a related field is an added advantage;
    Technical understanding of data models, database design development, data mining and segmentation techniques;
    Strong knowledge of and experience working with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks);
    Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc). Experience working with advanced analytics tools including advanced Excel, VBA, SQL, Python, Power BI, R and other data analysis tools;
    Demonstrated analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy;
    Adept at queries, report writing and presenting findings;
    Solid knowledge of the business operations and finance around commercial activities;
    Experience in economic impact assessment modelling is preferred;
    Demonstrable skills in data analysis and data interpretation.

    Competencies & Skills

    Analytical Thinking;
    Commercial Acumen;
    Attention to Detail;
    Stakeholder Management;
    Problem-Solving Skills;
    Tech Savvy.

    Apply via :

    kyosk.hire.trakstar.com

  • Internal Audit Officer

    Internal Audit Officer

    Role Profile

    The Audit Officer will assist the Senior Audit Manager to deliver on the annual approved audit plan for the business. Assist the team with the planning, administration and execution of audit assignments, enabling their completion to a high standard within the agreed timelines.
    Provide audit operational support on engagements with a focus on the preparation, delivery, reporting and evaluation of the results of the audit engagement in response to the needs of the company, stakeholders and external regulators.

    Key Responsibilities:

    Audit Planning: Assist the Senior Audit Manager in the execution of a risk-based annual audit plan. Support audit planning procedures using the company’s audit methodology.
    Audit Execution: Conduct audit engagements under supervision and may be responsible for undertaking non-complex audits which will involve pre-audit scoping and preparation, identifying audit risks and performing preliminary evaluation of the business’s internal control structure to identify weaknesses and areas for management consideration and improvement. Complete allocated tasks to a high standard which meets set reporting and auditing standards. Work closely with the Senior Audit Manager to ensure the organization is compliant with current legislation and best practices. 
    Systems & Processes Review: Support the frequent review and evaluation of the system of internal controls, assessing their adequacy, and effectiveness and proposing recommendations for their improvement. Performing frequent substantive tests of internal controls to identify risks.
    Documentation: Preparing audit working papers properly documenting the work performed and assertions made. Identify early warning signals and communicate challenges and possible solutions, as well as potential opportunities to the Senior Audit Manager.
    Reporting: Assist in drafting audit reports and other relevant documentation showcasing the result of the audit and proposed recommendation. Prepare audit reports and recommendations to improve control processes for executive management that clearly present audit results in consideration of the business context. Prepares audit finding memoranda and working papers to ensure that adequate documentation exists to support the completed audit and conclusions
    Recommendations Follow through: Conduct adequate follow-up mechanisms to make sure that adequate corrective actions are taken and that the implementation is effective.
    Supporting the audit teams in their daily functions. 

    Minimum Qualifications & Desired Skills:

    Bachelors’ Degree in finance or business-related field;
    A minimum of CPA Part II/ACCA Part II and ongoing; CPA finalist or ACCA Qualified is preferred;
    CIA qualification will be an added advantage;
    At least 5 years experience in finance/audit with at least 2 years in internal audit function;
    Working knowledge in an ERP environment;
    Demonstrated experience in a financial statement audit experience or related environment;
    Strong understanding and experience with IFRS, International Standards on Auditing, and other assurance-based reporting standards;
    Understanding and knowledge of testing both internal control tests of designs and internal control tests of effectiveness;
    Good analytical and report-writing skills with a keen eye for details;
    A self-starter with good learning agility.

    Competencies & Key Skills:

    Good Financial Acumen;
    Results-oriented
    Self-driven professional;
    Team player;
    Project Management Skills;
    Tech Savvy.

    Apply via :

    kyosk.hire.trakstar.com

  • Product Manager – Payments

    Product Manager – Payments

    Key Responsibilities:

    Product Ownership: Own your specific product roadmap. Define what needs to be built in line with the company’s objectives and product strategy for your product line by ensuring product/market fit.  You will be responsible for grooming and maintaining the product backlog.
    Market Analysis: Assess the product landscape as related to new customer needs, feeding our roadmap and backlog for continuing product development and enhancements. Collaborate with other stakeholders to conduct user research and gather customer feedback to inform future product development and optimization.
    Product Analysis – Develop business cases and product design documents based on priority capturing user-journeys, market feedback, pricing analysis and other relevant metrics to inform product prioritization decisions.
    Product Definition: Collaborate with Engineering to discuss release planning, Proof-of-Concepts and agree on specific timelines for functional solutions. Help to champion and model an agile approach to product design and management.
    User Experience enhancement: As the primary owner of the User Experience for your product, you will translate user research and hypothesis testing into product requirements to enhance user experience. Work closely with User Interface Design to craft simple, valuable experiences that can be captured into the business requirements documentation.
    Product Review: Conduct regular user testing and analyses of products and services to ensure they are meeting user needs and growing the retention metric. Review and report on your products key success metrics. Monitor the project and keep stakeholders updated on progress and escalate any risks to delivery.
    Documentation: Occasionally create support and training documents for users. Produce and prioritise product backlogs and other relevant project documentation using the team tools provided.

     Skills & Key Competencies:

    Required:

    Degree in Computer Science, or Business Administration, or related technical degree.
    Between 2-7 years’ experience as a product manager within a technical environment, with a focus on building and delivering customer-centric solutions;
    Between 2 and 5 years’ experience in product management for digital payment products, whether integrating platforms with digital payment providers, or in building in-house digital payment products. Relevant experience includes: building/integrating with mobile money solutions, digitized credit card and POS payments, digital bank transfers, e-wallet infrastructures.
    Communication – Excellent communication and presentation skills — to motivate, influence and lead a cross-functional team toward a goal, while also getting buy-in from others (whether that be someone on another team or an exec).  Prepare and deliver various product portfolio-related presentations, both internally and externally. 
    Ownership – Must take on tasks and workstreams with full ownership to execution.  Quick to take the blame if something goes wrong, and equally quick to give credit to the rest of the team when it goes well
    Collaboration – Demonstrated experience creating product plans and a story to explain what’s next while also taking into account the many moving parts across a team, product, or organization.  Internally, you’ve closely worked with Engineering, Design and Data/Data Science using an Agile methodology and development sprints.
    Time management — distinguish between urgent, and important, and know how to prioritize and plan your time.  A desire for continuous improvement and ability to work under pressure and with tight timelines. Experience in handling the pressure of fast-paced, startup environments where you wore multiple hats and used limited resources
    User understanding — to empathize, listen, and co-create with the end customer and solve an existing pain point or identify new pain points.  You have an eye for good design and user experience.
    Work Ethic — genuine care for the product and willingness to go to any necessary length to ensure its success;

    Desired: 

    Empathy for, and experience in working with people in lower socio-economic segments.  
    Experience in a high growth of startup environment with an emphasis on speed.
    Previous experience with toolsets –  Jira, Confluence and Productboard

    Apply via :

    kyosk.hire.trakstar.com

  • Software Development Engineer in Test (SDET) I 


            

            
            Product Manager – CORE

    Software Development Engineer in Test (SDET) I Product Manager – CORE

    Role Profile:

    Kyosk is looking for a passionate Software Development Engineer in Test (SDET) to work in the Quality Assurance (QA) team to help in the testing of the solutions developed by the software engineers on the leading edge of innovation in Africa. The successful candidate will be responsible for all aspects of test automation with the goal of achieving at least 95% test automation coverage. 
    As an SDET you will join the other Product and Technology professionals who share a passion for leveraging technology to empower informal retailers across the African continent. You’ll work with teams from multiple countries across the organization to create innovative solutions for Kyosk’s customers and internal teams.
    To be successful in this role you will need to be analytical, have high attention to detail, be able to carry out multiple tasks in tandem, support other team members when needed and still be able to deliver despite distractions. 

    Key Responsibilities

    Test Automation: Create and maintain a comprehensive set of automated tests at all levels by referring to the technical and product documentation. Configure these automated tests to execute reliability and efficiently in CI/CD environments. Contribute to the following types of automated tests : performance, API and E2E tests using tools such as Playwright, Gatling, Postman. Recognise and automate the routine tasks which can reduce the time for regression testing. Track and communicate test results in a timely, effective, and automated manner.
    Test Coverage: Work towards attaining a minimum 90% test coverage on the service assigned to you. Automated tests should consider both positive and negative test cases, which will make code releases a faster and automated process thus reducing the time for manual automation, and allowing teams to do more exploratory testing. Be aware of new functionalities being added to your respective service and plan to add test cases consecutively. Actively work towards decreasing the testing time.
    Test Stability: Own the test pipeline triage and ensure pipeline failures are triaged promptly. This will ensure developers are not blocked on code merge. Carry out performance tests regularly to identify the systems’ breaking point. Communicate this information to the correct team members promoting a proactive behaviour to problem solution.
    Release Management: Be aware of items being released into production and identify gaps in the automated tests and plan for manual testing by communicating the same to manual test team members. 
    Domain Knowledge: Take time to deeply understand the Kyosk architecture by reading the technical and product documentation. This will allow you to quickly identify areas in which the issue has occurred which will reduce the turnaround time for the bug resolution.
    Team Collaboration: Interact closely with other cross functional teams towards the delivery of engineering goals. Be able to identify the effect of code change, and communicate the same to other dependent teams promoting proactive communication.
    Process Adherence: Adhere to agile processes identified by Kyosk. You are encouraged to find better ways of performing the day to day tasks, getting buy-in from team members and eventually updating the Kyosk Engineering SOP’s.

    Minimum Requirements & Key Skills:

    2+ years of writing automated tests by referencing technical and product documentation and have working experience with testing and deployment of software to real production environments;
    You have working experience of a test automation tool and have added the respective tests to a CI/CD pipeline
    Experience working with Agile methodologies, Scrum and demonstrated experience in working in end-to-end software development lifecycles.
    Proficiency with tools of the product and engineering trade such as JIRA, GIT, a CI/CD tool ex GCP, SQL etc.
    Working experience in any of the popular automation tools such as Cucumber, Cypress, Gatling, Postman etc.
    Have working experience in programming concepts such as OOP’s, Flow Control Structures etc 

    Desired Technical Competencies

    Experience in expertly troubleshooting production issues leading to a quick turnaround to resolution
    Experience in e-commerce, payments, and/or distribution of FMCG products is a plus
    Certifications in any level of ISTQB is a plus
    Ability to independently plan, execute and deliver on tasks
    Aware of when to seek guidance when blocked ensuring project delivery is not compromised
    Experience in building test automation frameworks is a plus
    Able to understand developers code and create use cases for test automation is a plus 

    Desired Behavioral Competencies

    You have experience in handling the pressure of fast-paced environments typical of a tech startup environment where you wear multiple hats and have access to limited resources 
    You have a strong desire for continuous improvement
    You can work under pressure, with tight timelines and ambitious deadlines
    You have a passion for digital products 
    You can stay motivated through difficult challenges, and occasional long hours
    Your passion is contagious, and you use it to inspire the rest of the team
    You have equal empathy for internal users, and our target market of informal retailers
    You have a strong work ethic and exhibit genuine care for the team and their products, with a willingness to go to any necessary length to ensure their success
    You have integrity: You do what you say you will do and make no excuses. 
    You develop a deep understanding and respect for what each team member is responsible for, and trust them to do their job
    Your confidence and experience make you trust your instinct and communicate persuasively. 
    You are detail-oriented, process-driven, and organized

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Territory Manager

    Territory Manager

    Key Responsibilities:

    Business Unit Performance: Responsible for P&L management for the warehouse and market while driving profit maximization for the business unit. Oversee the business unit performance management and ensure the attainment of all organizational KPIs for the unit. Account for any performance decline and devise ways to improve the same.
    Revenue Generation: Work collaboratively with the commercial and purchasing teams to spearhead revenue generation in the market including advisory on product pricing to generate business margins. Liaise with the sales team to drive product penetration and uptake in the market including the formulation of effective sales and marketing strategies.
    Strategy Execution: Communication of the business strategy in the market and ensure execution against the set KPIs as per the strategy. Ensure the team understands and buys into the strategy. Support the development of the pricing strategy and product pricing based on market understanding, competitor analysis and customer feedback.
    Operations Optimization: Lead the coordination of business activities with the head office and collaborate with Functional Managers to guarantee operational efficiency. Proactively support the development and review of SOPs based on the gaps identified to maximize operations effectiveness.
    Inventory Management: Work closely with the Warehouse Supervisor and Loss Control Supervisor to facilitate proper inventory management, stock control and loss prevention. Collaboratively formulate and implement measures to safeguard the inventory in the warehouse.
    Compliance: Drive compliance to the laid down SOPs for the warehouse, operations and HR whilst ensuring proper team training and appreciation. Ensure legislative and regulatory compliance of the business unit including Health and safety compliance of the business unit. Undertake frequent operations audits to evaluate the level of compliance, operational gaps and hindrances for immediate action.
    Budget Management: Develop and present the annual budget for the specific business unit; Monitor and oversee its utilization including budget control, accounting as well as reconciliation.
    Market Intelligence & Business Advisory: Oversee frequent market surveys and analysis to identify opportunities the business can capitalize on, understand competitor activities and appreciate customer dynamics. Escalate customer feedback to the management to ensure course correction where necessary.
    People Management: Support staff recruiting for the business unit, training, supervision and appraising of staff. Work closely with the HR team to execute key HR functions in the unit including policy implementation, performance management, disciplinary, evaluations and training.

     Minimum Requirements & Key Skills:

    A Bachelor’s degree in business or a related field;
    A minimum of 6 years in operations management and driving business performance in a retail or FMCG background;
    P&L management background;
    Experience setting up and growing markets as well as driving numbers is preferred;
    Experience handling end-to-end operations cutting across warehousing, logistics, sales and business performance management is preferred;
    Appreciation of the business environment, key priorities and a keen sense of what needs to be done for the business to succeed;
    Proven ability to manage cross-functional teams with indirect reporting lines to drive the execution and achievement of business objectives and strategy.

    Apply via :

    kyosk.hire.trakstar.com

  • Sourcing Specialist – Cross Border

    Sourcing Specialist – Cross Border

    Role Profile

    We want to bring an analytically minded individual to join our team as a Sourcing Specialist. The supply chain and logistics professional will specialize in implementing cost-effective purchases of farm output. The position will be responsible for identifying farm output sources, working cross-functionally to coordinate harvests & logistics, ensuring quality control and adhering to the company’s policies and procedures on supply chain management.  This role includes travel across county and country borders.

    Key Responsibilities:

    Develop procurement strategies that are inventive and cost-effective.
    Source and engage reliable small-scale producers.
    Negotiate with small-scale producers to secure advantageous terms.
    Build a cross-border network of producers to secure produce from neighbouring countries.
    Build and maintain long-term relationships with small-scale producers from all regions of operations.
    Submit purchase orders and organize and confirm delivery of goods and services.
    Perform risk assessments on potential sourcing arrangements with small-scale producers
    Work cross functionally with the sourcing team including, field agents, to execute market linkage orders, coordinate harvests and logistics
    Prepare sourcing reports.
    Responsible for 100% targets allocated to you.

     Minimum Requirements:

    Diploma in agribusiness, supply chain management, agricultural economics, entrepreneurship or similar subject required; Bachelor’s degree preferred
    5 years of experience in supply chain operations or a business development officer in agricultural value chains with a solid cross-border network is strongly preferred
    Comfortable with mobile & Cloud based applications;
    Alignment with core values; Passion, Ownership, Excellence in execution, Trust and Speed;
    Ability to take the initiative and work independently;
    Process and data-driven – process flows, KPIs and metrics don’t scare you;
    Strong knowledge of industry standards;
    Fluent in English, Swahili;
    Confident and charismatic in your approach to people.

    Key competencies

    Operational Excellence;
    Commercial Acumen;
    Problem-Solving Skills;
    Persuasion and Influencing Skills;
    Creative Thinking;
    Negotiation Skills;
    Excellent oral and written communication skills;
    Tech Savvy.

    Apply via :

    kyosk.hire.trakstar.com

  • Field Collections Officer 


            

            
            Territory Manager – Financial Services 


            

            
            Credit Analyst

    Field Collections Officer Territory Manager – Financial Services Credit Analyst

    Role Profile: 

    A Field Collections Officer is a crucial member of the Financial Services Department at Kyosk, responsible for ensuring timely and effective debt recovery from customers and clients. This role primarily involves physically visiting debtors at their residences or businesses to negotiate and collect outstanding payments or settle overdue accounts. Field Collections Officers play a vital role in maintaining the financial health of Kyosk by reducing bad debts and improving cash flow.

    Responsibilities:

    Debt Recovery: As part of Kyosk’s Financial Services Department, Field Collections Officers visit customers who have fallen behind on their payments. They utilize effective negotiation skills to communicate the importance of settling outstanding debts promptly.
    Demand Letters: Field Collections Officers are responsible for serving demand letters to debtors. These letters outline the overdue amount, consequences of non-payment, and a clear deadline for debt resolution.
    Account Management: Within the Financial Services Department, they meticulously manage customer accounts, maintaining accurate records of interactions, payment arrangements, and progress made toward debt recovery. This data is vital for tracking collections performance.
    Customer Communication: Field Collections Officers at Kyosk interact with debtors with tact and empathy. They understand the challenges customers may face and work towards finding feasible solutions for debt repayment.
    Skiptracing: In cases where debtors are challenging to locate, Field Collections Officers employ skip tracing techniques. This involves using various investigative methods to track down individuals and facilitate debt recovery efforts.
    Repossessions: In instances where debt remains unpaid despite all efforts, Field Collections Officers may initiate repossession processes in compliance with applicable laws and regulations.
    Field Visits: As representatives of Kyosk’s Financial Services Department, they conduct regular field visits to debtors’ homes or businesses to assess their financial situations and discuss possible payment arrangements or settlements.
    Documentation: Accurate and timely documentation is paramount in the Financial Services Department. Field Collections Officers record all field visits, payment commitments, and debtor responses to ensure compliance with legal and company policies.
    Compliance: Operating within the Financial Services Department, Field Collections Officers are well-versed in relevant debt collection laws and regulations. They adhere to ethical practices during all debt recovery activities.

    Minimum Requirements:

    Education: A high school diploma or equivalent qualification is typically the minimum requirement for a Field Collections Officer in Kyosk’s Financial Services Department. Additional education, such as an associate’s degree or relevant certifications, may be preferred.
    Experience: While prior experience in collections or debt recovery is beneficial, Kyosk may offer entry-level positions within the Financial Services Department for candidates with no previous experience.
    Communication Skills: Effective communication is essential for Field Collections Officers representing Kyosk’s Financial Services Department, enabling them to handle challenging conversations with debtors professionally.
    Negotiation Skills: Strong negotiation skills are critical to secure mutually agreeable payment arrangements and settlements on behalf of Kyosk.
    Organizational Skills: Field Collections Officers need to be highly organized, managing schedules and documentation efficiently within the Financial Services Department.
    Physical Stamina: Due to the nature of their role, Field Collections Officers should possess physical stamina to handle field visits effectively in Kyosk’s Financial Services Department.

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