Jobs Kenya

Website: Website http://www.kyosk.app

  • Financial Planning & Analysis Manager

    Financial Planning & Analysis Manager

    Role Purpose
    Provision of business partnering and financial analysis, information and insights which enable the various departments of Kyosk Digital Services to make appropriate business decisions. Act as the strategic finance Business Partner for operations and commercial teams. Perform a variety of controlling, consulting and administrative tasks to support Kyosk Digital Services Kenya operations and its satellites.
    Key Deliverables:
    Business Analysis

    Performance measurement

    Make sure that all deadlines are respected working closely with Reporting and Accounting team and interlocking with operations and commercial teams w.r.t the close process and requirements.
    Production and reconciliation of key month-end reports regarding Volumes, Revenues, Profit, Variance Analysis and P&L by region, warehouse, category, product, SKU, sales agent as well as duka etc
    Provision of reliable figures and in-depth knowledge of the relevant business metrics. Analysis ranges from top-level review to detailed research
    Prepare ad hoc reports to analyse any variances against targets e.g., volume and mix analysis
    Own the periodic (weekly, monthly, quarterly, bi-annual and annual as well as ad hoc) business review needs i.e., prepare and generate reports, templates, slides etc required for business review to track performance against KPIs.
    Prepare and distribute key business reports and analyses (Revenues): daily, weekly, monthly, YTD, quarterly, bi-annual and annual against targets.

    Budget / Forecasts
    Engage with management in the top-down budget and forecast setting process and cascading agreed targets to inform bottom-up budgeting and forecasting with the operational teams.
    Coordinate the bottom-up budgeting and forecasting process and provision of information to the commercial and operations departments as and when it is needed

    Business Partnering

    Support the country finance manager, general manager and operations and commercial teams with finance need
    Perform ad hoc and structure analysis on a variety of business projects/initiatives

    Ad hoc Tasks

    Best Practices: Collect and share best practices on Business Partnering
    Support Missions: Identifies weaknesses and organizes relevant support missions to Kyosk Digital services satellite operations, to help remediate any potential issues across the country.
    Value Adding Projects: review the cost to serve, value chain and pricing analysis and establishment of key performance indicators.
    Any other duties within the finance team as assigned by the Country Finance Manager

    Minimum Requirements:

    Graduate with a bachelor’s degree in Accounting / Business / Financial Engineering or equivalent;
    Qualified Accountant (CPA (K), ACA, CIMA or equivalent)
    Postgraduate Degree in Finance is an added advantage;
    A minimum of 5 years in business planning and analysis with at least 3 years as a Financial Analyst (in a multinational company) or in a leading Audit Consulting firm;
    Excellent spreadsheet skills.
    Demonstrated working Experience in ERP Systems;
    Multiple assignments in major industrial companies or experience in the FMCG sector;
    Previous knowledge of Management Reporting Tools;
    Advanced knowledge of Business Intelligence Tools e.g., Power BI, Tableau etc is a plus;
    Advanced knowledge of excel analysis and data modelling skills e.g., Power Query, Power Pivot is preferred;
    Advanced knowledge of data wrangling/cleansing tools – ETL (Extract Transform Load) techniques such as Get and Transform in ms excel.
    Additional knowledge of MySQL would be an advantage.

    Desired Competencies:

    Business Acumen;
    Financial Acumen;
    Analytical Thinking;
    Effective Decision Making;
    Project Management;
    Drive for Results;
    Customer Orientation.

    Apply via :

    kyosk.hire.trakstar.com

  • Manager, Fraud Risk Management & Investigations Manager, IT Audit Regional Commercial Manager

    Manager, Fraud Risk Management & Investigations Manager, IT Audit Regional Commercial Manager

    Responsibilities:

    Develop and drive appropriate fraud investigation frameworks, appropriate fraud detection and prevention operational frameworks monitoring and mitigation policies, procedures, and controls across KDS.
    Conduct thorough and comprehensive investigations into allegations of fraud, corruption, collusion, and staff misconduct.
    Professional analysis of gathered evidence, drawing legally sound and logical conclusion from investigative activities
    Managing projects and monitoring the quality of work performed on forensic engagements, including quantification of insurance claims, fraud investigations and damages, fraud analytics and matters resulting to law enforcement referrals or litigation context
    Contributes to KDS’s efforts in the implementation and maintenance of anti-fraud & bribery policy.
    Prepare reports and ad hoc briefs pertaining to investigations based on analysis and findings, make recommendations for corrective actions, improved controls and efficiency of KDS operations
    Share best practices /lessons learnt from investigative work to strengthen the control environment

    Minimum Qualifications & Desired Skills:

    Bachelor’s degree in relevant discipline (e.g., finance, business). An MBA will be an added advantage.
    Certified Fraud Examiner (CFE) or Certified Internal Auditor (CIA)
    At least 8 years experience, 3 years of which should be in managing investigations/ forensic auditing

    Competencies & Key Skills:

    Proven track record of managing complex projects / initiatives
    Excellent written and oral communication skills.
    Strong collaboration, partnership and influencing skills.
    Good problem solving, analytical and critical thinking skills.
    A self-starter, results-oriented with good learning agility

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    Use the link(s) below to apply on company website.  

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  • Purchasing Manager Internal Controls Manager

    Purchasing Manager Internal Controls Manager

    We are looking to bring on board an analytically minded individual to join our team as a Purchasing Manager. The individual will be tasked with analyzing our current buying systems and create the best practices for day-to-day purchasing operations in partnership with the Finance team. He/she will be tasked with establishing purchasing goals based on company inventory needs and usage projections; team management including setting clear business objectives for the purchasing team. This position take charge of the development and implementation of the purchasing strategy, policies & plan; product pricing strategies; supplier contracts negotiations & renewals as well as returns while ensuring quality and cost control.
    Roles and Responsibilities

    Strategic Alignment: Champion the development of the purchasing and pricing strategies in the organization and ensure alignment with the overall business strategy. Lead the development and implementation of proper purchasing policies, controls, SOPs and processes. Develop, implement and improve business planning capabilities by understanding and challenging market demand as well as leading internal activities to ensure these demands are met.
    Operational Excellence:Spearhead improvements to the current purchasing system that will improve vendor relationships, lower the cost of doing business and improve the turnaround time of orders. Collaborate with the Warehouse Manager to develop metrics for gauging inventory level needs and then maintain those levels throughout the year. Play a crucial role in creating profitable ways to manage obsolete and slow-moving stock to help offset losses. Review technical specifications for products received; ensure we always have multiple options to buy products at the lowest price; ensure we get priority treatment when stock levels are low.
    Supplier Management: Lead all negotiations in the purchase of supplies, equipment, materials and services for the business in accordance with company purchasing policies and budgetary restrictions. Tracks vendors for payment terms and partner with finance to ensure timely payment. Establish and maintain effective working relationships with suppliers to support the delivery of purchasing deliverables and manage the Company’s overall working relationships with key supplier partners.
    Cost Management:Represent the company in negotiating contracts with our vendors to guarantee the best prices for products procured including trade and bulk discounts. Identify opportunities for cost savings for the department and organization at large. Evaluate and propose new purchasing programs and processes that will improve cost, quality, customer responsiveness.
    Product Pricing:Utilize key information such as market & economic trends, product acquisition price, transport, storage and delivery costs to advise the final product prices. Work closely with the finance and warehouse teams to inform and review product prices to warrant the best price in the market and attainment of the organization’s profitability plans. Research on and monitor competitor activities to advice management on product pricing and product sources to gain competitive advantage in market.
    Budget management:Lead the development of the purchasing budget and monitor it’s spent throughout the financial year. Create proper forecasting reports for planning purposes in line with market demand and sales performance. Work closely with the Finance Department in the execution of the purchasing budget, monitor and manages credit line limits in line with the said budget. Requests credit line increases, and payments as appropriate.
    Risk Management & Compliance:Identity and evaluating operational risks such as supply, quality, safety, environment, security and regulatory compliance. Continuously monitor this to ensure proper mitigative actions are in place to cushion the company from exposure and drive consistent adherence. Evaluate supplier contracts to ensure they are in compliance with government regulations and internal policies. Review and maintain a good record of purchasing files and records (purchase orders, contracts, etc.) to ensure its compliance with company policies and procedures and ensure the availability of documentation. Review and monitor capital purchases to ensure compliance with company policies and procedures.
    Performance Management: Manage the company’s day-to-day purchasing activities and ensure that each team member is meeting their personal performance standards. Maintaining and developing operations performance by implementing KPIs & continuous improvement systems. Develops and promotes a customer-focused orientation towards purchasing and materials management while promoting a collaborative culture between purchasing and all business units.
    People Management and Development:Recruit and manage a motivated and aggressive team to deliver the purchasing mandate. Schedule frequent one on one sessions with the team members to evaluate performance, identify areas of development and address any challenges. Analyzes develop and monitor performance quality measures for the team and department.
    Any other duties assigned from time to time within the purchasing department.

    Skills & Experienced required:

    Bachelor’s degree in Business Administration, Supply Chain, or related field;
    A minimum of 6 – 8 years’ experience with a minimum of 3 years in a similar role as a Purchasing Manager within FMCG or retail;
    Experience in supply and demand planning is an added advantage;
    In-depth knowledge of the consumer goods industry with an interest in market dynamics along with an intuitive business sense; 
    Strong local knowledge, a deep understanding of consumers and a strong commercial acumen; 
    A good understanding of vendor management software;
    A knack for negotiating; 
    Strong experience in managing teams of people across projects &/or business units; 
    Strong analytical skills with a demonstrable ability to capture and communicate projections as well as to model out various scenarios using Excel; 
    A hands-on, empathetic and results-oriented approach to leadership and people management; and a ‘no-excuses’, ‘just do it’ approach to getting things done;
    A member of the Kenya Institute of Supplies Management; Professional certification in Purchasing & Supply will be an added advantage;
    Strong financial analysis and forecasting skills. Ability to create and maintain basic financial and operation reports;
    Analytical thinker who can work independently with minimal oversight, ability to make educated decisions focused around business strategy.
    Focused and cost-based mindset – always double-checking to ensure the best deal on products and will not hesitate to make a return if needed.

    Competencies;

    Strategic Leadership & Orientation;
    Strong Commercial Acumen;
    Drive for Execution;
    Stakeholder Management;
    People Development & Management;
    Strong Negotiation Skills;
    Tech Savvy.

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    Use the link(s) below to apply on company website.  

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  • Senior Audit Manager Business Analyst

    Senior Audit Manager Business Analyst

    Role Profile
    Reporting to the HoD the Senior Audit Manager will evaluate the efficacy of business processes, internal controls and risk management and make recommendations on how to improve governance, risk controls & compliance. They will lead  audits assignments and supervise the Audit Associates.
    Key Responsibilities:

    Support the development of a risk based annual audit plan to cover all key risk activities of KDS.
    Deliver the annual internal audit plans in line with quality, time and budget requirements to support robust assurance opinions and other agreed stakeholder requirements
    Lead high risk or complex audit assignments; prepare and present progress and final reports to management 
    Evaluating the risk management processes and giving reasonable assurance to management that all key business risks are being mitigated appropriately
    Engage effectively with senior stakeholders to support the identification and management of key risks and to promote effective governance, risk management, control and assurance.
    Manage the development and documentation of plans for engagements, including audit programmes, objectives, scope, timing and resource allocations.
    Continuously improve the team’s methodology and approach including effective use of technology drawing on best practice
    Manage, develop and motivates Audit staff under his/her supervision

    Minimum Qualifications & Desired Skills:

    Bachelor’s degree in relevant discipline (e.g., finance, business). An MBA is an added advantage.
    Relevant professional qualification; Certified Internal Auditor (CIA)/Certified Information Systems Auditor (CISA)/Certified Public Accountant (CPA)/ Certified Fraud Examiner (CFE)
    Member of a professional organization; ICPAK/ACCA/ ISACA/ IIA
    At least 10  years experience, 5 of which should be in managing an audit function preferably in an FMCG environment

    Competencies & Key Skills:

    Strategic perspective
    Leading staff 
    Results oriented
    Solution focused
    Excellent communications skills
    Negotiation & conflict resolution 
    Organization skills

    Apply by: Mar. 10, 2023

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    Use the link(s) below to apply on company website.  

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  • Internal Controls Manager

    Internal Controls Manager

    Role Purpose
    Evaluate the efficacy of business processes, internal controls and risk management procedures currently in place and make recommendations on how to improve internal controls and governance processes. The position holder will use various tools to diagnose and highlight inefficiencies in the SOPs, policies and day to day transactions of the company.
    He/she will conduct and direct audits and ongoing reviews of organization controls, operating procedures and oversee compliance with policies and regulations to review and appraise the soundness, effectiveness and proper application of all internal controls and compliance procedures.
    Key Responsibilities:

    Internal controls framework: Lead the development and implementation of the internal controls & risk management framework and policy. Continuously review and monitor existing systems to improve their effectiveness and increase the organization’s process maturity levels. Develop operational capabilities to ensure the company can survive adverse effects; lead diagnosis and highlight inefficiencies, fraud and revenue leakage. 
    Risk Management:Test the controls set by the organization’s management (for vulnerabilities) and give recommendations on how to mitigate against risks. Participate in end-user testing of applications, systems and dashboards pointing out any inconsistencies or variations from the business requirements. Develop key risk indicators for the business; advise management on enterprise risk; continually identify new and emerging risks facing the company and maintain an up-to-date risk profile. Quantify the probability & severity of the current and emerging risks.
    Operational Efficiency:Conduct regular reviews of the internal controls system to ensure that necessary modifications and improvements are identified and made on time. In partnership with Line Managers develop appropriate robust mitigation actions on gaps identified. Align the ERP to business processes by advising the technology department from a control and process optimization standpoint.  
    Internal Audit: Evaluate the application of internal operational guidelines/manuals, identify deviations and recommend appropriate changes whenever necessary. Develop and maintain the internal audit procedures to ensure that best practice is taken into account and that the audits address specific areas of Internal controls & risk management.
    Compliance:Ensure that Line Managers and key staff in control functions are well aware of the company’s Standard Operating Procedures (SOPs) and processes and drive adherence to the SOPs.
    Reporting:Compile and discuss reports detailing findings, implications and recommendations for system improvements. Prepare comprehensive regular and special reports to the leadership team in the business, highlighting identified gaps. Deliver relevant material information to all relevant stakeholders. Expand data sources & collection to populate control and process optimization reports. 
    Training:Oversee the organization of regular training and awareness for the staff on the Internal control process to develop an understanding of the same. Document and report material changes affecting the company’s internal control system to help ensure that the framework is reviewed, maintained and improved appropriately. 

    Minimum Qualifications & Desired Skills

    A bachelor’s degree in Business or related field;
    An MBA is an added advantage;
    At least 5 – 6 years in internal controls and risk management;
    Knowledge and appreciation of internal controls, finance or risk management;
    Adept in process management;
    Proven understanding and application of internal controls management frameworks;
    Proficiency is any statistical software will be an added advantage;
    Critical understanding in the establishment and operation of internal control mechanisms;
    Proven track record of working with cross-functional teams;
    Ability to make presentations and lead workshops with ease;
    Ability to articulate complex ideas in an understandable manner.
    Experience working in a high fraud prone environment and building controls around fraud

    Competencies & Skills:

    Strong Financial Acumen;
    Strategic Orientation;
    Business Acumen;
    Detail Orientation;
    Analytical Thinking;
    Stakeholder Management;
    Investigative mindset;
    Output oriented;
    Tech Savvy.

    Apply via :

    kyosk.hire.trakstar.com

  • Talent Acquisition Associate

    Talent Acquisition Associate

    Role Profile
    As a Talent Acquisition Associate, you will conduct phone and office interviews with job applicants. You also will prepare documentation and screen resumes and application forms. An important skill in this role is having an eye for the skills and talents required in high-growth industries. You are expected to stay abreast of available job positions as well. Success in this role will be demonstrated by helping to develop effective recruitment strategies and supporting the company to fill employment gaps.
    You will support the delivery of the Talent Acquisition strategy by performing a variety of tasks aimed at bringing onboard the best Talent for the market. In this position, you will support the team in the end-to-end talent acquisition, interview scheduling, administration, employee data management and other key duties within Talent Acquisition and the HR Department.
    Key Responsibilities:

    Talent Acquisition: Support in the shortlisting of applications, call and schedule candidates for interviews; carry out interviews for agreed-upon positions alongside relevant Line Supervisors/Managers. Receive and maintain a database of job applications for these roles and create active pipelines of candidates for onboarding when needed. Support the talent acquisition team in relaying feedback to the candidates. 
    Employee Onboarding: Manage the end-to-end onboarding process for the new employees and ensure communication with the relevant departmental managers for the monthly onboarding sessions. Ensure the employees sign all key HR documents during the session and file the signed copies in their employee files. Take stock of attendance by ensuring a signed attendance list.
    Employee Records Management: Ensure all staff files are complete per the HR and Audit requirements. Ensure all statutory documents/policies are signed accordingly and filled in staff files. Frequently update employee files in line with key changes in personal information and or organization requirements.
    Candidate Management: Handle and manage candidates throughout the recruitment process for the roles he/she is running with. Support communication between the business and candidates considered for various roles including interview scheduling.
    JD Development: Assist with the development of job descriptions for new roles and review for existing roles in the business in collaboration with the Senior Talent Executive.
    Background Checks: Support the collect the necessary documents for the background checks and share them with the service provider for the selected candidates. Follow up with the service provider to ensure closure within the agreed timelines. 
    Any other duties within the TA and HR department as assigned from time to time.

    Minimum Qualifications & Desired Skills

    A bachelor in Human Resources or relevant field;
    A Higher Diploma in HR or CHRP is an added advantage;
    At least 3 years working experience in Talent Acquisition within a busy corporate environment;
    Demonstrated appreciation of interviewing tools and techniques;
    Familiarity with Applicant Tracking Systems software and resume databases is highly preferred;
    Knowledge of human resources policies, procedures and practices and ability to interpret and apply them in an organizational setting.
    Excellent organizational skills, with an ability to prioritize important tasks;
    Strong phone, email and in-person communication skills;

    Competencies & Key Skills:

    Customer Orientation;
    Interviewing Skills;
    Planning & Organization;
    Problem Solving Skills;
    Interpersonal Skills;
    Tech Savvy.

    Apply via :

    kyosk.hire.trakstar.com

  • Technical Lead – InfraOps

    Technical Lead – InfraOps

    Role Profile
    Kyosk is looking for a passionate Technical Lead to provide technical leadership to a team of software engineers who are developing solutions on the leading edge of innovation in Africa. The successful candidate will be responsible for solution design and implementation within their groups to create scalable and functional applications…  
    As a Technical Lead, you’ll join our growing team of Product and Technology professionals who share a passion for leveraging technology to empower informal retailers across the African continent. You’ll work with teams from multiple countries across the organization to imagine and build innovative solutions for Kyosk’s customers and internal teams.
    To be successful in this role you will need to be a great communicator, innovator, influencer, and an analytical problem solver. You will need to think and act fast, deal with ambiguity and constraints, and help to develop ideas into products that work on a global scale.
    Key Responsibilities

    Strategic execution: Proactively contribute to the design and implementation of technology strategies, development of the technology roadmap, provide technical guidance and mentoring as well as technical leadership in development practices.
    Technical Leadership: Becoming the go-to expert on tools, frameworks & technologies to which you are assigned. Guide the learning of new products quickly and effectively when given access to user and developer documentation, knowledge base articles, source code, and infrastructure. Champion the resolution of complex technical issues; contribute to continuous improvement and the adoption of best practices, particularly in Agile practices.
    Technical Excellence: Understand and interpret customer requests to suggest the best solution and take responsibility for implementing the solution. Coordinates the identification, reporting and resolution of any bottlenecks or issues related to the projects & members they are managing/working with. Own and shape our best practices & processes and improve/optimize them to ensure they are up to standards.
    Project Management: Lead in designing, documenting, and sharing/discussing the project architecture with the team. Take ownership of the technical implementation of the project they are handling and ensure that projects are on track, deadlines are met, and progress/bottlenecks are communicated to the management. Ensure a strong focus on Code Quality by conducting project code reviews frequently and integrating the needed optimizations and changes.
    People Management & Development: Engage with all team members at every stage in the problem/solution lifecycle to ensure all goals are met. Ensure best development practices are being followed by the dev team and report any findings or red flags. Guide the preparation and review of the technical documentation projects. Mentor & Coach Junior team members and their project colleagues; recruit & interview members for your team. Manage the team’s task queue and deadlines in collaboration with your team’s Product Owner.

    Minimum Requirements

    A minimum of 9+ years of demonstrable working experience working with SRE, DevOps; 
    Strong design and architecture skills;
    Strong experience with Kubernetes in cloud environments, preferably GCP
    Strong experience with Infrastructure as Code tools
    Strong experience with shell scripting
    Strong work experience in Relational Databases including PostgreSQL;
    Strong knowledge of CI/CD pipeline orchestration, and Docker containers;
    Strong knowledge of networking
    Experience with Scrum/Agile Development methodologies;
    Experience managing multiple projects at the same time;

    Desired Competencies

    Familiarity with nestJs or Spring framework 
    Experience with other scripting languages (python)
    BS degree in Computer Engineering/Computer Science/Electrical Engineering; A Master’s degree is a plus
    Certification in GCP cloud technologies
    Stakeholder management;
    Strategic Orientation;
    Strong Problem-Solving Skills;
    Great communication skills;
    Project Management;
    People Management & Development;

    Desired Behavioral Competencies

    You have experience in handling the pressure of fast-paced environments typical of a tech startup environment where you wear multiple hats and have access to limited resources 
    You have a strong desire for continuous improvement
    You can work under pressure, with tight timelines and ambitious deadlines
    You have a passion for digital products 
    You can stay motivated through difficult challenges and occasional long hours
    Your passion is contagious, and you use it to inspire the rest of the team
    You have equal empathy for internal users and our target market of informal retailers
    You have a strong work ethic and exhibit genuine care for the team and their products, with a willingness to go to any necessary length to ensure their success
    You have integrity: You do what you say you will do and make no excuses. 
    You develop a deep understanding and respect for what each team member is responsible for and trust them to do their job
    Your confidence and experience make you trust your instinct and communicate persuasively. 
    You are comfortable taking the blame if something goes wrong, and equally quick to give credit to the rest of the team when it goes well
    You are detail-oriented, process-driven, and organized, and you can stay two steps ahead of the work your team is doing
    You understand DevOps as a culture not as a role and seek to automate manual processes where it makes sense.

    Apply via :

    kyosk.hire.trakstar.com

  • Director VAS – Financial Services

    Director VAS – Financial Services

    Role Profile
    The individual will be tasked with spearheading the global Kyosk+ financial services development in conjunction with HOD VAS, Product, Technical, Data Strategy & Commercial teams. He/she will be responsible for the strategic alignment and execution of VAS financial services in line with the company Strategy and Vision including accountability of the P&L, VAS budget, and market and business performance of VAS financial products/services.
    Key Responsibilities:

    Business Unit Performance: Responsible for P&L management for the VAS financial services while driving profit maximization for the business unit. Oversee the business unit performance management and ensure the attainment of all organizational KPIs for the unit. Account for any performance decline and devise ways to improve the same. Implement strategies to increase the quality of customer experience and implement best practices across all levels.
    Revenue Generation: Work collaboratively with the General Managers in-country to spearhead revenue generation in the country including advisory on product/service pricing to generate business margins/revenues. Liaise with the Business Development Managers to drive product/service penetration and uptake in the country including the formulation of effective sales and marketing strategies.
    Strategy Execution: Communication of the business strategy in the country and ensuring execution against the set KPIs. Ensure the team understands and buys into the strategy. Support the development of the VAS financial services in collaboration with the Product/Tech team, pricing strategy, and product/service pricing based on the market understanding, competitor analysis, and customer feedback.
    Operations Optimization: Improve operational management systems, processes, and best practices to ensure efficiency and effectiveness. Lead the coordination of financial services strategy activities with the Business Development Managers to guarantee operational efficiency. Proactively lead the standardization of SOPs for VAS financial services to maximize operational effectiveness in all countries.
    Advisory & Leadership: Advise the leadership team on strategic business development and key corporate planning issues and make recommendations on major business decisions. Keep the leadership informed about business activities, potential threats, opportunities, and recommended actions.
    Compliance: Ensure the organization’s processes remain legally compliant; all legal and regulatory requirements are met and compliance is maintained. Drive compliance to the laid down SOPs across the business functions, operations commercial, warehousing, and HR whilst ensuring proper team training and appreciation. Ensure legislative and regulatory compliance of the VAS financial services business unit. Contribute to the industry’s work on financial services best practices, and disseminate the organization’s lessons learned across the industry and to key internal/external stakeholders.
    Budget Management: Develop and present the annual budget for the VAS financial services business unit; monitor and oversee its utilization including budget control, accounting as well as reconciliation.
    Market Intelligence & Business Advisory: Lead the development of strategic market surveys and data analysis to identify VAS financial services opportunities the business can capitalize on, and understand competitor activities.
    People Management: Develop and formalize the operations toolkit, based on own experience/expertise, industry research, global best practices, and alignment with the organization’s strategic objectives. Develop the training needs for the countries in line with financial services whilst calling out the support needed from HR on team development and capability upskilling.

    Minimum Requirements & Key Skills:

    A strong business driver, with a Degree in Business Management, Banking, Finance, or other relevant fields. 
    7 – 10 years experience in the Finance/Lending sector, 4 of which should have been in senior management or executive role.
    Specialized training in SME lending, or micro-credit an advantage.
    Thorough knowledge and experience of the lending regulatory framework.
    Highly numerate, proven experience in the development of financial services strategy.
    A strong business understanding and an appreciation of financials.
    Demonstrated ability to create partnerships to deliver integrated solutions to clients, and increase revenue lines. 
    Expert knowledge in costing, customer influence, and management with a proven record in delivering new business revenue streams. 
    Actively engages with internal and external leadership executives. 
    Actively demonstrate the following behaviors: consultative, collaborative, analytical, pro-active, change-orientated, and structured, with the ability to be flexible when required 
    Results driven, able to find solutions when faced with adverse results or conditions to achieve objectives. 
    Ability to effectively present information to internal and external stakeholders in a concise and detailed manner. 
    Complex problem-solving skills with the ability to confront sensitive issues and achieve an effective resolution. 
    Strong interpersonal and influencing skills; can engage decision-makers at different levels as well as develop effective working relationships with various partners and other third-party agencies. 
    Commercially astute with sound business acumen and the ability to establish new relationships that generate new business/maximize opportunities. 
    Appreciation of the business environment, VAS financial service’s key priorities, and a keen sense of what needs to be done for the business to succeed.
    Proven ability to influence cross-functional teams with indirect reporting lines to drive the execution and achievement of business objectives and strategy.

    Competencies & Skills

    Strong Financial Services Acumen
    Strategy development 
    Excellent understanding of both Credit and IT policies and procedures Data analysis
    Strong Credit background Key Competencies and Skills
    In-depth knowledge of Central bank Prudential and Risk Guidelines 
    People Management and Influencing skills 
    Stakeholder Engagement

    Apply via :

    kyosk.hire.trakstar.com

  • Loss Control Supervisor Global Head of People

    Loss Control Supervisor Global Head of People

    Job Purpose
    Provides overall coordination and management of loss control and security Staff at the assigned Warehouse. He/she is in charge of ensuring effective Loss Control Management systems and reporting at the branch and ensure optimization of all security inputs.
    Key Performance Indicators (KPI’s)

    Effective shift management and supervision of all loss control & security staff in the store.
    Proactive approach towards loss minimization.
    Timely capturing and submission of branch loss control comprehensive reports.
    Propper implementation of company standard operating procedures especially security-related.

    Duties And Responsibilities

    Supervises all loss control and security staff in the assigned warehouse to ensure the company rules, policies and standard operating procedures are always followed by everyone.
    Identify hazards and security risks in the warehouse and raise them to management for necessary action.
    Train your team and always keep it motivated and focused on attaining set goals and beyond.
    Conduct Tuk Tuk and third-party vehicle inspections on weekly basis and maintain records for the same.
    Reconcile all TRQs as will be shared from HQ against branch records and submit report on any matters arising on daily basis.
    Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management.
    Investigate known or suspected internal & external theft, or vendor fraud.
    Collaborate with law enforcement agencies to report or investigate crimes within the assigned branch.
    Testify in civil or criminal court proceedings when called upon by management.
    Conduct store audits to identify problem areas or procedural deficiencies e.g. alarm system, perimeter walls, store arrangements, CCTV etc.
    Identify and report merchandise or stock shortages/stock-outs to the warehouse management team for necessary action.
    Maintain documentation or reports on loss prevention-related incidents.
    Perform covert surveillance and of areas susceptible to loss, such as receiving areas, Dispatch areas, stock room, refuelling areas, and driver delivery points.
    Prepare and submit written reports on loss control investigations as they arise.
    Verify proper functioning of physical security systems, such as closed-circuit televisions, alarms or locks and shutters.
    Conduct third checks on stocks being delivered by suppliers to detect or deter any form of collusion to under-receive.
    Identify and report safety concerns to maintain a safe working environment for all employees.
    Form, chair and maintain a fire and safety team in the warehouse
    Maintain confidentiality of proprietary information for the company
    Report all unethical behaviour in the warehouse to the company top management.

    Job Requirements

    A Diploma in security or criminology or any other related course;
    Computer Literacy is mandatory;
    5 years experience in loss prevention or security industry;
    FMCG Distribution outlet set up that involves a lot of goods and vehicle movement. Data and all dispatch documents are displayed and maintained on a digital platform thus this heavily requires conversance with IT.

    Skills & Competencies

    Leadership skills
    Computer skills
    Detail-oriented, preventative outlook and vigilant
    Good physical condition, as this position may require a lot of walking and standing
    Team player
    Strong verbal and written communication skills
    Observational and Analytical skills
    Interrogative skills
    Understanding safety processes and procedures
    Ability to respond well to emergency situations
    Good character beyond reproach, high integrity and a clean criminal record
    Can Work under minimal supervision
    Objective mind and result oriented
    Must be physically fit.
    Must Uphold proper personal grooming
    Tech Savvy.

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  • HR Business Partner – Technology Internal Controls Manager

    HR Business Partner – Technology Internal Controls Manager

    Primary Duties & responsibilities:

    Talent Acquisition: Work collaboratively with the technology leadership to determine the staffing requirements needed to achieve our strategic objectives related to technology. Develop and implement various recruitment strategies for the efficient and timely hiring and placement of employees. Provide guidance to the hiring managers on job reviews and lead development of job descriptions for new or revised positions. Manage the end to end recruitment process for technical roles including interview scheduling for the Line Managers and Hiring team members, salary negotiation for successful candidates, background checks and contracting for the selected candidates.
    Talent Management & Retention: Support the technology leadership in determining training needs for their team members, discussing those needs with the people leadership for incorporation into the annual learning and development agenda. Coach the leadership & management teams on our performance management and career development processes to ensure best practices are followed. Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
    Stakeholder Management: Establish and maintain good working relationships with the tech leadership and employees. Leverage on the relationships to push the people’s agenda within the function and ensure the people’s needs are met.
    Business Advisory: Provide guidance and input on the Product & Engineering department organization design, restructures, workforce planning and succession planning. Analyze trends and metrics in partnership with the leadership team to develop solutions, programs and policies.
    Culture: Direct and support initiatives to drive a positive remote work environment; promote team collaboration and engage teams to identify improved ways of working. Guide the tech leaders on ways to promote open communication, innovation and facilitating meaningful engagement within the team.
    Onboarding and Offboarding: Ensure smooth onboarding of new Product & Engineering team members to ensure that they become productive contributors with an appreciation for the Kyosk culture and values. Facilitate exit interviews and other aspects of smooth offboarding.
    Reporting: Prepare and present monthly workforce reports as required and analyze the data to develop action plans with leaders to address key issues arising from these reports. Design, coordinate and provide relevant statistical information, data and reports on recruitment activities, gender analysis, and other applicable recruitment and people metrics.
    Supplier Management: Support the selection of one or more placement agencies to complement the recruitment process should the need arise. Act as the Account Manager for these agencies overseeing the communication between them and the tech leadership. Oversee the contracting, SLA signing and billing with the agencies factoring in the business and technological needs and interests.
    Internships: Oversee and govern the people aspects related to establishing and growing an internship program that assists Kyosk in identifying brilliant new talent that can be nurtured and grown into productive engineering or product contributors.
    General HR Administration: Work closely with the People and Finance functions to ensure smooth processes around payroll, salary reviews, promotions, disciplinary actions and other staff-related matters for the Product & Engineering department.

    Qualifications

    A minimum of 7 years general HR experience with a minimum of 2 years as an HR Business Partner to a technology department strongly preferred.
    Degree or Diploma in Human Resources Management;
    HR Generalist background is preferred;
    Thorough understanding of technology, technical roles and technical skills;
    Experience recruiting technical talent for a fast growing software engineering department or company, supporting the end-to-end recruitment cycle and talent pool management;
    Ability to conduct different types of interviews (structured, competency-based, stress etc), and hands on experience with various selection processes (video interviewing, phone interviewing, reference check etc);
    Hands on experience with recruiting softwares, HR databases, Applicant Tracking Systems (ATS) and Candidate Management Systems (CMS) as well as Human Resource Information Systems (HRIS) or Human Resource Management Systems (HRMS);
    Ability to engage with new people from diverse backgrounds and form meaningful relationships which have a long-lasting impact on our talent pool.
    Demonstrated experience finding innovative and creative solutions to create networks, build relationships and find prospective candidates;
    Have a knack for turning the hiring process into a positive and professional experience for everyone applying to be part of Kyosk

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