Overview
The head of training contributes to the organizational goals by managing the training department and taking responsibility for the effective control of the critical areas, namely; financial responsibility of the department, reaching the goals of the Krones training academy through customer interactions and upskilling of technical staff.
Task and Responsibilities
Oversee the training department in East Africa region, manage and control the training department budget, allocation of expenses, costing structures and turnover and monthly controlling, monthly WIP and stats, all related costing structures.
Interact and build relationships with customers for training matters, identifying their training needs and requirements and ensuring rollout and implement of their needs.
Support educational initiatives within the region (government or institutional).
Client and management of presentations and reports.
Manage and coordinate apprenticeship training program.
Full involvement of technical training of technicians in East Africa.
Ensure that all technicians development plans are implemented and monitored and capitalized on training interventions.
Strategic development of the academy within the sub-region i.e people development, marketing, resource planning, technical trainers accreditations, training center development and product development in conjuction with the Training Manager Africa.
Responsibility for maintenance and upkeep of the training center and relevant training equipment.
Knowledge and experience
Knowledge of Krones academy and its range of courses
Knowledge of curriculum development and implementation
Knowledge of apprenticeship programs and standards
Knowledge of business administration
Strong verbal and written skills
Qualifications and education required
Higher National Diploma or Unversity Degree in Engineering
4-7 years experience in similar field
Experience in using SAP
Bottling and manufacturing technical background
Website: Website http://www.krones.com/
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Head of Department – Training
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LCS Coordinator – CSC
Department: Service Department
Reporting Structure: Service Manager- East Africa
Overview of the Job: The LCS Coordinator – CSC contributes to the organisational goals by taking responsibility of the management and administration functions that support the effective running of projects led by the CSC Project Manager.
Task and Responsibilities
Warranty Claims input and follow up, provide weekly status to CSC Project manager
Interface between Krones East Africa and KAG Germany
Support LCS with Ideas and technical help or proposals
Organization, planning and validation of all maintenance activities and tasks in collaboration with the client
Liaising and coordination between customer and CSC, KAG, KEA project management
Cost and financial management of CSC projects (Raise quotations)
Spare and wear parts management in co-operation with LCS Centre
Provide SOKI report on a monthly basis to CSC Project
Knowledge and Experience
One (1) year similar experience in a similar field
Experience in SAP
Knowledge of Krones industry
Strong verbal and written skills
Strong interpersonal skills – team builder and participant
Qualifications & Skills:
Diploma in Business Management or Engineering
Customer orientation
Personal competencies
Self-motivated, independent, solution orientated, deadline driven individual with strong time management skills
Strong analytical ability, attention to detail and strategic thinker
Project a professional image, lead by example, encourage team work and compliance with work processes and procedures
Build mutually beneficial relationships internally and externally
Specific job skills
Highly skilled in time management
Solid problem solving skills and ability to focus on both strategically and tactically to achieve business goals
Computer Skills
MS Office – Word, Excel, outlook. -
Project Manager
Overview: The Project Manager contributes to the organizational goals by managing the project and taking responsibility for the effective control of the critical areas, namely; scope of works, timelines, financial costing and quality workmanship and ensures high performance standards in meeting the deliverables of the project.
Task and Responsibilities
Organization, planning and validation of all technical activities activities and tasks in collaboration with the clients personnel where appropriate
Financial management and cost control of the project
Claim and reclamation management
Spare and wear parts management in relation to projects
Co-ordinate all communication between Krones EA, Krones AG and the client
Manage maintenance contracts
Manage key account customers
Manage new installations and commissioning
Knowledge and experience
Knowledge in project management principals and techniques
Knowledge of Krones technology and its range of equipment
Exposure to complex projects
Strong verbal and written skills
Qualifications and education required
Higher National Diploma in Engineering
3 years experience in similar field
Ms Project is an added advantage
Experience in using SAP
Solid and proven technical background
Personal competencies
Self-motivated, independent, solution orientated, deadline driven individual with strong time management skills
Strong analytical ability, attention to detail and strategic thinker
Project a professional image, lead by example, encourage team work and compliance with work processes and procedures
Build mutually beneficial relationships internally and externally
Specific job skills
Creating and managing project plans, monitoring timelines, resources and address problem areas
Skilled in time management and strategic planning
Solid problem solving skills and ability to focus on both strategically and tactically to achieve business goals
Computer Skills
MS Office – Word, Excel, PowerPoint, Project
SAP (pref)
Literacy and Numeracy
Good financial understanding
Ability to read/write and communicate in English
Management Ability
Perform varied work assignments and constantly prioritise work load by ensuring that deadlines and clients expectations are met or exceeded where possible
Ability to work in a high volume and intense working environment
Solution orientated and results driven
Professional liaison with all levels of management and technical clients, both internally and externally
Client focused
Administration skills
Project leadership and mentoring skills to colleagues and clients
Other
Able to travel both domestic and foreign
Possess a valid passport -
Service Technician Mechanical
Overview of the Job
To provide professional technical specialist support and service in respect of all Krones equipment so that equipment availability and efficiency is optimised and improved and losses and risks are minimised
Task and Responsibilities
Perform the day to day total productive maintenance to ensure that machinery are maintained in an effective, up to date accurate manner
Complete equipment/parts audits
Maintain a safe working environment
Manage, implement and improve continuous projects
Conduct audits
Manage personal development and performance
Communicate/interact with the client, technicians and the office to ensure flow of projects and customer requirements
Fault find in a logical and professional manner
Attend to breakdowns telephonically and physically
Knowledge and Experience
Knowledge of Krones technology and its range of equipment
Exposure to complex projects
Sales business knowledge
Strong verbal and written skills
Strong interpersonal skills – team builder and participant
Qualifications & Skills:
Diploma/University Degree in Mechanical Engineering/Mechatronics
3-5 years in engineering experience
Solid and proven technical background
Very good negotiation and communication skills
Personal competencies
Self-motivated, independent, solution orientated, deadline driven individual with strong time management skills
Strong analytical ability, attention to detail and strategic thinker
Project a professional image, lead by example, encourage team work and compliance with work processes and procedures
Build mutually beneficial relationships internally and externally
Specific Job Skills
Highly skilled in time management
Solid problem solving skills and ability to focus on both strategically and tactically to achieve business goals
Computer Skills
MS Office – Word, Excel, PowerPoint, Project (pref)
SAP (pref)
Literacy and Numeracy
· Ability to Read/Write in English and do Calculations.
Management Ability
Perform varied work assignments and constantly prioritise work load by ensuring that deadlines and clients expectations are met or exceeded where possible
Ability to work in a high volume and intense working environment
Solution orientated and results driven
Professional liaison with all levels of management and technical clients, both internally and externally
Client focused
Project leadership and mentoring skills to colleagues and clients
Other
Able to travel both domestic and foreign
Possess a valid passport -
New Business Development Lead
Job description
Department:Sales DepartmentReporting Structure:Head of Sales DepartmentLocation:Ethiopia and Kenya
Overview
The Business Development Lead contributes to the organisational goal by promoting primarily the sales of new machines and LCS products. The Business Development Lead facilitates the client relationship by effective communication with interaction internally to ensure the client’s needs are met or exceeded.
Tasks & ResponsibilitiesEstablish and keep close contact to all customers and provide effective customer solutions on all Krones equipment.
Promote sales of New Machines and LCS Products (spare parts kits, rebuild/exchange programs, retrofits, SIPS, LDS, overhauls and Service Level Agreements)
Liaise with clients regarding new machine and LCS product enquiries, prepare quotes and/or obtain samples, provide solutions and determine pricing quotations of items specified.
Liaise with Krones New Equipment and LCS Sales Departments to obtain all necessary information.
Initiate received orders and build the client relationship by keeping them informed of the status of their orders and ensure deadlines are met
Facilitate communication with the Krones operational departments, scheduling of resources and addressing warranty, replacement and additional parts required for the client
Facilitate all client logistics, administration and financial management transactions.
Facilitate the close-out of the order by ensuring customer satisfaction.
Be involved with special projects, help co-ordinate internal and external communication with the client
Travel frequently to specific client locations and perform product presentations and attend relevant project meetings.
Grow the potential market for new machine and LCS products by following up on leads for new customers and proactively finding new customers.
Form an integral part for the Krones East Africa Team in Ethiopia and KenyaQualification and education required
University degree or diploma in Mechanical Engineering, Mechanical Process Engineering or Business Administration with a solid technical understanding
At least 5 years in a similar fieldKnowledge and Experience
Basic understanding of Bottling plants and our Krones product portfolio
General project management abilities
Customer relations and orientation
Sales effectiveness and understanding
Understanding of business administrationSkills and Personal competency
Negotiation skills
Excellent communication and presentation skills
Organization Skills
Problem Solving
Computer Skills
Ms OfficeOther
Willingness to travel extensively in the East African Region
Application deadline: 31st August 2018
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Storeman
Department: Material Management
Reporting Structure: Head of Material Management
Overview
The store-man contributes to the company by providing day to day warehouse operations such as goods receipt, storage and distribution of stock, stock control, goods classification, goods returns and all relevant documentation.
ResponsibilitiesReceiving and accepting of deliveries of supplies, tools, materials, and equipment inspecting deliveries for damage, verification of quantities received against purchase orders and delivery documentation,which also includes goods returns by customers.
Correct storing of deliveries inwards using bins and/or specialized storage containers using appropriate packaging.
Correct recording of receipts inwards and dispatches outwards and generally maintaining stock records.
Monitoring of minimum and maximum inventory levels and requisitioning of new stocks where minimum levels have been reached.
Dispatch of deliveries that are numerically correct appropriately packed in accordance with Customer orders accompanied with correct delivery documentation.
Securing return of duly signed and completed delivery documentation from customers (PODs), which are forwarded to the company’s LCS Sales department.
Conducting interim and year-end stock counts
Recommending stock adjustments interms of accepted obsolescence rules.
Maintaining warehouse in a clean andorderly condition.
Maintaining spare part documentation
Emergency stand by service, attendto emergency deliveries outside normal trading hours
Ensure tools are stored properly and are fully functionalKnowledge and experience
Warehouse operations and methods,stocks and inventory management
Basic Knowledge of tools
Goods issue and goods receipt practices, procedures and terminology
Methods and techniques of effective customer service.Qualifications
Diploma in Purchasing and Supplies or Warehouse Management
Minimum 4 years in a similar field
Self-motivated,independent,solution orientated, deadline driven individual with strong time management skills
Build mutually beneficial relationships internally and externally
Good Communication skills both written and verbalComputer Skills
MS Office
SAPOther
A certificate of good conduct
Additional occupational training such as first aid, Health and Safety, Security awareness would be an added advantage -
Technical Training Specialist- Mechanical
Job Summary
Providing specialized and effective trainining our customers in the East African region.
Job Description
Krones LCS Center East Africa Ltd is seeking to recruit a Technical Training Specialist- Mechanic The company provides after sales services to clients in the fields of process, filling and packaging technology. The LCS covers all maintenance and repair services, spare parts and change parts. Customer responsiveness is a top priority for our service business
Department: Training Reporting Structure: Head of Training Department
Overview: The Technical Training Specialist contributes to the organizational goals by providing specialized and effective trainining our customers in the East African region.
The trainer will be responsible for training of our Krones machinery including Filler, Mixer and Contiform
Task and ResponsibilitiesTo deliver standard and customised training courses to external customers.
To assist customers and service with their training needs by developing training and assessment documentation.
To assist with the development of new training courses in conjunction with internal and external stakeholders.
To manage and maintain accurate records of all training delivered. To give feedback adequate feedback to delegates on all training conducted.
To organise training in conjunction with sales, customers and Training Academy in Germany.
To assist with the setup and maintenance of the internal training facility.
To assist with the marketing and promotion of training to external customersKnowledge and Experience
Knowledge of Krones academy and its range of courses. Knowledge of curriculum development and implementation.
Experience as a Technician on Krones Machinery (Filler,Mixer and Contiform).
Knowledge and experience as Technical trainer in a beverage packaging environment.
Knowledge of operating, maintaining and troubleshooting of Krones Machinery.Qualifications and Education
Required Higher National Diploma or University Degree in Mechanical Engineering.
4-7 years field experience, specializing in specific machines in the beverage packaging industry.Personal Competencies
Self-motivated, independent, solution orientated, deadline driven individual with strong time management skills.
Build mutually beneficial relationships internally and externally.
Good Communication skills ( written, presentation and facilitation).
Good Knowledge
Transfer skills.
Client focused.
Computer Skills:
MS Office Other:
Willing to travel both domestic and internationally (extensive travel).