Jobs Kenya

Website: Website http://www.kone.co.ke/

  • Salesperson New Building Solutions

    Salesperson New Building Solutions

    What you will do:

    Create, nurture, and develop customer relationships in his/her area of responsibility;
    In early phases of projects, drive solution selling methodology with architects, developers, consultants, and/or other influencers to ensure KONE solutions are meeting customers’ needs;
    Encourage interest and demonstrate the value of KONE’s digital offering to influencers and customers;
    Focus on growing KONE’s position in his/her customer base or market area;
    Creates and communicates leads and sales opportunities for the entire KONE sales team (e.g. cross-selling);
    Ensure top customer satisfaction and solve complaints with the rest of the KONE team;
    Be accountable for updating customer information currently in CRM;
    Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service;
    Proactively develops and creates customer relationships in his/her area of responsibility;
    In early phases of projects, drives solution selling methodology with architects and developers, consultants or other influencers to ensure KONE solutions are meeting customer’s needs and creating value throughout the lifecycle taking into account the whole KONE product portfolio;
    Creates interest and demonstrates the value of KONE digital offering to influencers and customers;
    Develops and grows KONE’s position in his/her customer base or market area;
    Creates and communicates leads and sales opportunities for the entire KONE sales team (e.g. cross-selling);
    Ensures customer satisfaction and solves complaints with the rest of the KONE team;
    Documents the customer and contact information, responsible for correct customer, influencer and contact data in CRM;
    Request technical know-how from Customer Solutions Engineering (CSE) in the tendering phase in non-standard cases and according to local policy;
    Work closely with the Country Operations and Global NEB teams to ensure profitable growth.

    Are you the one?

    Bachelor’s Degree in Engineering or higher will be advantageous;
    3 – 5 years of technical experience in the elevator/escalator industry preferred;
    3 – 5 years’ technical experience in the construction, building material, or related industry;
    Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service;
    Passion for sales, with a proven track record and a strong customer focus;
    Excellent English communication, presentation, and negotiation skills. Knowledge of other African languages will be advantageous

    What do we offer?

    Great dynamic team promoting a collaborative environment.
    Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
    Comprehensive learning and development programs covering a wide range of professional skills.
    An engaging job with a position description and clear targets.
    Regular feedback through performance discussions.
    Opportunities for individual development.
    Mentoring and coaching programs.
    Flexibility, trust, and respect.
    Value-based culture, behaviors, and ethics.
    Sustainability and innovation.
    Working for a successful organization.

    Apply via :

    e.wd3.myworkdayjobs.com

  • Salesperson New Building Solutions

    Salesperson New Building Solutions

    What you will do:

    Create, nurture, and develop customer relationships in his/her area of responsibility;
    In early phases of projects, drive solution selling methodology with architects, developers, consultants, and/or other influencers to ensure KONE solutions are meeting customers’ needs;
    Encourage interest and demonstrate the value of KONE’s digital offering to influencers and customers;
    Focus on growing KONE’s position in his/her customer base or market area;
    Creates and communicates leads and sales opportunities for the entire KONE sales team (e.g. cross-selling);
    Ensure top customer satisfaction and solve complaints with the rest of the KONE team;
    Be accountable for updating customer information currently in CRM;
    Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service;
    Proactively develops and creates customer relationships in his/her area of responsibility;
    In early phases of projects, drives solution selling methodology with architects and developers, consultants or other influencers to ensure KONE solutions are meeting customer’s needs and creating value throughout the lifecycle taking into account the whole KONE product portfolio;
    Creates interest and demonstrates the value of KONE digital offering to influencers and customers;
    Develops and grows KONE’s position in his/her customer base or market area;
    Creates and communicates leads and sales opportunities for the entire KONE sales team (e.g. cross-selling);
    Ensures customer satisfaction and solves complaints with the rest of the KONE team;
    Documents the customer and contact information, responsible for correct customer, influencer and contact data in CRM;
    Request technical know-how from Customer Solutions Engineering (CSE) in the tendering phase in non-standard cases and according to local policy;
    Work closely with the Country Operations and Global NEB teams to ensure profitable growth.

    Are you the one?

    Bachelor’s Degree in Engineering or higher will be advantageous;
    3 – 5 years of technical experience in the elevator/escalator industry preferred;
    3 – 5 years’ technical experience in the construction, building material, or related industry;
    Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service;
    Passion for sales, with a proven track record and a strong customer focus;
    Excellent English communication, presentation, and negotiation skills. Knowledge of other African languages will be advantageous

    What do we offer?

    Great dynamic team promoting a collaborative environment.
    Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
    Comprehensive learning and development programs covering a wide range of professional skills.
    An engaging job with a position description and clear targets.
    Regular feedback through performance discussions.
    Opportunities for individual development.
    Mentoring and coaching programs.
    Flexibility, trust, and respect.
    Value-based culture, behaviors, and ethics.
    Sustainability and innovation.
    Working for a successful organization.

    Apply via :

    e.wd3.myworkdayjobs.com

  • Key Account Manager

    Key Account Manager

    What will you do?

    Proactively develop and create distributor and end-customer relationships in your area of responsibility.
    Ensures Distributor and end customer satisfaction and solves complaints with the rest of the KONE team.
    Responsible for quarterly and yearly targets set for the area of responsibility 
    Accountable for market data, segments, and information needed to support business and market share growth in each country within the area of responsibility  
    Document and maintain Distributor and contact information.
    Accountable for supporting Distributors to create leads, orders, and contracts to meet the sales budget including proactively generating opportunities along with our Distributors 
    Accountable for finding Distributor and end customer needs and KONE’s solution matching with those needs.
    Responsible for pricing using the approved tendering tools.
    Support in finding new potential distributors to optimize go-to-market channels 
    Validate that the scope, payment terms, and technical details of the contract are in line with the negotiation process outcome.
    Maintain along with Distributors full information of opportunities, tasks, and visits, while keeping CRM up to date.

    Are you the one?

    Bachelor’s degree preferably in engineering.
    Minimum 4 years experience in one of the following: Complex Sales Process Management / Business Development / Key Account Management.
    Experience managing key accounts and major projects is a must.
    Experience within the same or similar industries working with developers, main contractors, and consultants.
    Ability to interpret and analyze customer needs.
    Passion for sales, with a proven track record and a strong customer focus.
    Futuristic approach and passionate about new technologies and digitalization.
    Excellent English communication, presentation, and negotiation skills.

    Apply via :

    e.wd3.myworkdayjobs.com

  • Senior Procurement Specialist Apprenticeship

    Senior Procurement Specialist Apprenticeship

    Your tasks?

    Defines source plans for customer projects and works closely with the project team to understand real customer needs.
    Runs RFQs for customer project-specific materials and negotiates contracts with suppliers for customer projects.
    Identifies local Sourcing opportunities for direct materials and spare parts.
    Negotiates frame contracts and price lists with suppliers to be used within the unit for direct materials/spares.
    Overall support to the KONE supply chain management through thorough market analysis
    Identification of local sourcing opportunities and mitigation of risk.
    Identify and manage local material and service providers according to sourcing categories and plans.
    To lead negotiations with local suppliers with a good understanding local supplier base.
    Ownership of nominated contracts and audits on supplier quality.
    Maintain contract validity and manage re-negotiation as needed and in alignment with category.
    and sourcing strategy and ensure contract and pricing information in systems is up to date.
    Arrange and conduct regular steering or review meetings with suppliers and drive resolution of supplier’s challenges.
    Continually manage supplier-saving actions to reduce costs.
    Ensure that KONE supplier segmentation-specific processes are implemented for suppliers.
    Conduct quality audits, scorecards, and risk management solutions for suppliers.

    Are you the one?

    Qualification in Supply Chain or Procurement;
    Minimum 3-4 years of experience in sourcing, supply chain management, or relevant technical sector.
    Experience in a multinational and matrix organization.
    High level of ethics, compliance, and process.
    Excellent communication skills.
    Self-starter with excellent customer relationship skills.

    What do we offer?

    Great dynamic team promoting a collaborative environment.
    Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
    Comprehensive learning and development programs covering a wide range of professional skills.
    An engaging job with a position description and clear targets.
    Regular feedback through performance discussions.
    Opportunities for individual development.
    Mentoring and coaching programs.
    Flexibility, trust, and respect.
    Value-based culture, behaviors, and ethics.
    Sustainability and innovation.
    Working for a successful organization.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Service Support Administrator

    Service Support Administrator

    KONE East Africa is looking for an energetic and enthusiastic Service Support Administrator to be based in Nairobi, Kenya. The Service Support Administrator is the voice of the KONE service department, focusing on multiple aspects of support in the service business. The successful candidate will provide administrative support for salespersons and supervisors, enabling them to maximize the time spent on customer facing activities in the field.
    This is a unique opportunity to join a team of professionals who thrive to drive great customer service in everything that they do. If you feel you have what it takes and can add significant value to this role and department then apply for this exciting opportunity!

    What will you do?

    Support technicians and supervisors in material related requests (PR creation, check availability and follow up on delivery).
    Validation of repair sales leads and any missing information with the help of the maintenance team and/or Technical Helpdesk.
    Manage the repair sales funnel and conduct reviews on targets in sales funnel to make sure we reach our repair business target.
    Ability to handle and meet multiple deadlines and coordinate priorities accordingly.
    Excellent organizational skills – able to perform duties with minimal supervision.
    Strong interpersonal and relationship-building skills both internally and externally
    Previous administrative experience
    Able to provide excellent customer service to customers.
    Good problem-solving skills
    Proficient in Microsoft (Word, Excel, Outlook, Teams) as well as SAP and CRM
    Attention to detail.
    Good communication skills
    Good written and spoken English.

    Are you the one?

    Diploma or higher will be advantageous.
    1 – 2 years of experience in a similar role with strong focus on administration tasks.
    Ability to handle and meet multiple deadlines and coordinate priorities accordingly.
    Excellent organizational skills – able to perform duties with minimal supervision.
    Strong problem-solving, interpersonal, and relationship-building skills both internally and externally.
    Proficient in Microsoft (Word, Excel, Outlook, Teams) with SAP and CRM experience advantageous.
    Excellent English language skills both spoken and written.

    Apply via :

    e.wd3.myworkdayjobs.com

  • Salesperson – Service Sales

    Salesperson – Service Sales

    A Salesperson – Service Sales focuses on creating customer trust, value, and loyalty and hence we are looking for somebody with a proven track record of being a go-getter and understands selling at its core. We need someone who can influence, is result-driven, and has strong commercial acumen.
    This is a unique opportunity to join a team of professionals who thrive to drive service sales contracts in the market. If you feel you have what it takes and can add significant value to this role and department, apply for this exciting opportunity!

    Are you the one?

    A degree or higher Diploma in Electrical, Mechanical Engineering or a Business-Related Course will be advantageous.
    Minimum 2 – 5 years’ experience in the sales/engineering Facilities Management industry with experience in the Elevator and Escalator industry being advantageous.
    Demonstrate a level of digital skills competency.
    Excellent communication telephonically and the ability to engage with customers.
    Excellent administration skills and tender document skills would be an advantage.
    Experienced in a related industry, the elevator industry would be an advantage
    Experience in CRM tools i.e., SAP and MS Office is a must;
    Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service.
    Ability to interpret and analyze data to draw conclusions and identify patterns.
    Ability to work together as a team and promote a harmonious environment.
    Passion for sales, a proven track record, and a strong customer focus.
    Excellent English communication, presentation, and negotiation skills. Knowledge of other African languages will be advantageous.

    Apply via :

    e.wd3.myworkdayjobs.com

  • Maintenance Supervisor Tester – Elevators & Escalators

    Maintenance Supervisor Tester – Elevators & Escalators

    What you will do

    Take full ownership and lead the maintenance team to ensure safe, high quality and complete-on-time delivery of maintenance solutions;
    Represent KONE in interacting with customers and other stakeholders;
    Support the sales team in following up with sales leads and providing KONE service and technical experience;
    Be there for the maintenance team in solving and closing the open callouts and reacting in case of stopped equipment and or other safety issues;
    To lead the delivery of service according to the service contract requirements, time limits and the KONE quality standards and the according to local regulations;
    Prepare the overall maintenance program and resource planning;
    Manage the maintenance team including daily human resource management (absences, time sheet review/approvals) and report project progress (schedule, maintenance hours, fitter time sheets, budget and risk analysis) to the management team;
    Maintain accurate documentation and use the KONE tools available.

    Are you the one?

    Hold a Diploma or higher in Mechanical or Electrical Engineering;
    Minimum 3 – 5 years’ experience in the relevant industry in a supervisory position;
    Experience in the elevator and escalator industry is preferred;
    Effective leader and coach with the ability to motivate a successful team;
    Highly motivated, goal oriented, diligent, organized self-starter with an orientation towards a high level of customer service;
    Ability to work together as a team and promote a harmonious environment;
    Passion for Mechanical & Electrical vocations, with a proven track record and a strong customer focus;
    Excellent English communication.

    What do we offer?

    Great dynamic team promoting a collaborative environment;
    Total reward elements that engage and motivate our employees and help us make KONE a great place to work;
    Comprehensive learning and development programs covering a wide range of professional skills;
    Engaging job with position description and clear targets;
    Regular feedback through performance discussions;
    Opportunities for individual development;
    Mentoring and coaching programs;
    Flexibility, trust and respect;
    Value-based culture, behaviors and ethics;
    Sustainability and innovation;
    Working for a successful organization.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Maintenance Technician – Elevators & Escalators

    Maintenance Technician – Elevators & Escalators

    In this role, you will be at the core of KONE – an everyday hero who makes people’s lives easier. You will work towards ensuring quality service, improving equipment safety and performance as well as promoting regular and proactive on-site communication to customer and the people using the equipment.
    Responsibilities:

    Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication
    Responsible for accurate and real time back reporting of work performed
    Maintain excellent relationships with the customers, the contact person and end-users on site
    Manage the site environment during service operations
    Identification of site risks, and timely communication of any such occurrences
    Identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, get his approval if not covered by the contract, and perform them
    Management of PAR stock levels (shelving, inventory, stock transfer) and timely issuance of replenish orders
    Submit time sheets based on the execution

    Skills & Experience

    Minimum 3 years of experience in the elevator – escalator industry is a must
    Experience on KONE and non-KONE equipment skills is desirable
    Vocational Certificate/Diploma candidate from Mechanical and Electrical stream or equivalent
    Good communication skills with basic IT skills

    Apply via :

    e.wd3.myworkdayjobs.com

  • Salesperson – New Equipment Business

    Salesperson – New Equipment Business

    Reporting directly to the Sales Manager, we are looking for an energetic and enthusiastic Salesperson – New Equipment Business to be based in our Nairobi office. In this role, you will ensure proactiveness and efficiency of the New Equipment Business (NEB) Sales. The role supports NEB Sales by taking care of lead handling, booking customer meetings, as well as contacting customers by phone or via online channels. The role may also support sales planning and sales funnel actions.
    This is a unique opportunity to join a team of professionals who thrive to drive NEB sales development strategies and share best practices . If you feel you have what it takes and can add significant value to this role and department then apply for this exciting opportunity!
    What you will do:

    Create, nurture and develop customer relationships in his/her area of responsibility;
    In early phases of projects, drive solution selling methodology with architects, developers, consultants and/or other influencers to ensure KONE solutions are meeting customer’s needs;
    Encourage an interest and demonstrate the value of KONE’s digital offering to influencers and customers;
    Focus on growing KONE’s position in his/her customer base or market area;
    Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling);
    Ensure top customer satisfaction and solve complaints with the rest of KONE team;
    Be accountable for updating customer in formation currently in CRM;
    Highly motivated, goal oriented, diligent, organized self-starter with an orientation towards a high level of customer service;
    Proactively develops and creates customer relationships in his/her area of responsibility;
    In early phases of projects, drives solution selling methodology with architects and developers, consultants or other influencers to ensure KONE solutions are meeting customer’s needs and creating value throughout the lifecycle taking into account whole KONE product portfolio;
    Creates interest and demonstrates value of KONE digital offering to influencers and customers;
    Develops and grows KONE’s position in his/her customer base or market area;
    Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling);
    Ensures customer satisfaction and solves complaints with the rest of KONE team;
    Documents the customer and contact information, responsible for correct customer, influencer and contact data in CRM;
    Request technical know-how from Customer Solutions Engineering (CSE) in tendering phase in non-standard cases and according to local policy;
    Work closely with the Country Operations and Global NEB teams to ensure profitable growth

    Are you the one?

    Bachelor’s Degree in Engineering or higher will be advantageous;
    3 – 5 years’ technical experience in the elevator/escalator industry preferred;
    3 – 5 years’ technical experience the construction, building material or related industry;
    Highly motivated, goal oriented, diligent, organized self-starter with an orientation towards a high level of customer service;
    Passion for sales, with a proven track record and a strong customer focus;
    Excellent English communication, presentation and negotiation skills. Knowledge of other African languages will be advantageous

    Apply via :

    e.wd3.myworkdayjobs.com

  • Salesperson – New Equipment Business

    Salesperson – New Equipment Business

    Reporting directly to the New Equipment Sales Manager, we are looking for an energetic and enthusiastic New Equipment Salesperson to be based in our Nairobi, Kenya office. In this role, proactively manage customer relationships, manage opportunities from current and new customers and close deals in a way that meets customer needs and maximizes KONE’s order book and profitability.

    A New Equipment Salesperson focusses on creating customer trust, value and loyalty and hence we are looking for somebody with a proven track record of being a go-getter and understands selling at its core. We need someone who has the ability to influence, is result driven and has a strong commercial acumen. This is a unique opportunity to join a team of professionals who thrive to drive sales in the market. If you feel you have what it takes and can add significant value to this role and department then apply for this exciting opportunity!

    Are you the one?

    Degree or higher diploma in Engineering (Mechanical & Electrical) or Business Sales and/ or customer service experience;
    2 – 5 years’ experience in Sales;
    2 – 5 years’ experience in complex technolog selling;
    2 – 5 years’ experience in Solution Selling;
    Experience in Sales Forecasting / Sales Budgeting;
    Technical background in the construction and building material with experience in the elevator/escalator industry preferred;
    Experience on CRM tools and MS Office is a must;
    Proactively develops and creates customer relationships in his/her area of responsibility;
    In early phases of projects, drives solution selling methodology with architects and developers, consultants or other influencers to ensure KONE solutions are meeting customer’s needs and creating value throughout the lifecycle taking into account whole KONE product portfolio;
    Creates interest and demonstrates value of KONE digital offering to influencers and customers;
    Develops and grows KONE’s position in his/her customer base or market area;
    Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling);
    Highly motivated, goal oriented, diligent, organized self-starter with an orientation towards a high level of customer service;
    Ability to interpret and analyze data to draw conclusions and identify patterns;
    Ability to bring people together and to be able to lead by example;
    Passion for sales, with a proven track record and a strong customer focus;
    Excellent English communication, presentation and negotiation skills. Knowledge of other African languages will be advantageous.

    What Do We Offer

    Great dynamic team promoting a collaborative environment;
    Total reward elements that engage and motivate our employees and help us make KONE a great place to work;
    Comprehensive learning and development programs covering a wide range of professional skills;
    Engaging job with position description and clear targets;
    Regular feedback through performance discussions;
    Opportunities for individual development;
    Mentoring and coaching programs;
    Flexibility, trust and respect;
    Value-based culture, behaviors and ethics;
    Sustainability and innovation;
    Working for a successful organization.

    Apply via :

    e.wd3.myworkdayjobs.com