Website: Website http://www.kone.co.ke/

  • Logistics Coordinator

    What will you do?

    Planned and organized transport of material from overseas and local suppliers to warehouses.
    Handle the customs/broker-related information management.
    Process necessary shipping documents and/or shipment-related documents required by local authorities.
    Plan and order delivery of materials from local warehouse to site.
    Coordinate logistics execution with locally outsourced logistics providers if applicable.
    Manage the consolidation of local materials for site delivery.
    Order transportation or additional services from logistics providers as requested.
    Review invoices/PO differences clarify these and manage the correct posting of logistics cost to cost categories and projects.
    Coordinate tools management and control and track the collection from the stores.

    Are you the one?

    Diploma in Supply Chain Management or higher.
    3 -5 years of experience in logistics focusing on local and international supply lines.
    Strong understanding of shipping and related documentation processes.
    SAP knowledge is preferable.
    Excellent English language skills.
    Excellent MS Office skills.
    Organized with excellent communication and follow-up skills.

    Apply via :

    e.wd3.myworkdayjobs.com

  • Installation Supervisor

    KONE is looking for an energetic and enthusiastic Installation Supervisor to be based in our Nairobi, Kenya office to plan, manage, and control the contracted scope of work and be accountable for the safe, high quality, and efficient installation of the KONE solutions, according to the agreed schedule and budget. Our team is comprised of installation professionals who provide service to our customers. We are looking for a confident leader to manage the installation process and deliver quality solutions to our customers.

    In this role, you will live the KONE values daily and be a role model to others. The successful candidate will work towards ensuring quality installation and improving equipment safety and performance. The successful candidate will act as the KONE interface to the customer at the installation site and to other parties throughout the installation process. They will be there to support the sales team and the technical sales support team in pre-tender, tender, and order activities when needed or requested.

    This is a unique opportunity to join a large multinational company that is a leader in the elevator and escalator field. If you feel you have what it takes, meet the criteria, and feel that you can add significant value to this role and business unit then apply for this exciting opportunity!

    Are you the one?

    Five years or more experience in construction and installation within the elevator/escalator industry.
    The ability to guide safety, quality, and productivity during installation and handovers, and for corrective actions to any detected non-conformities.
    A thorough understanding of the KONE installation methods, and for proper risk assessment for parts of installation where the KONE method is not available.
    Experienced in site preparations, site readiness, site visits, and audits, including resolution of site readiness non-conformities with customers.
    To deliver the project plan by scheduling material delivery to the site, installation activities, and handovers.
    Project planning of installation activities, site storage, and logistics, and needed resources and tools.
    Perform the installation handover to and from installers and subcontractors, managing installation progress, final testing of the equipment, and handover to maintenance.
    Manage quality claims and feedback, timesheet approvals, installation documentation, reporting of installation progress, status, cost accumulation and risks, and managing schedule and other changes.
    Excellent communication Skills in English.

    Apply via :

    e.wd3.myworkdayjobs.com

  • Maintenance Technician

    Maintenance Technician

    Responsibilities:

    Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication.
    Responsible for accurate and real-time back reporting of work performed.
    Maintain excellent relationships with the customers, the contact person, and end-users on-site.
    Manage the site environment during service operations.
    Identification of site risks, and timely communication of any such occurrences.
    Identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, getting his approval if not covered by the contract, and performing them.
    Management of PAR stock levels (shelving, inventory, stock transfer) and timely issuance of replenishment orders.
    Submit timesheets based on the execution.

    Skills & Experience

    Minimum 3 years of experience in the elevator-escalator industry is an added advantage.
    Experience in KONE and non-KONE equipment skills is desirable.
    Vocational Certificate/Diploma candidate from Mechanical and Electrical stream or equivalent.
    Good communication skills with basic IT skills.

    Apply via :

    e.wd3.myworkdayjobs.com

  • Maintenance Technician – Elevators & Escalators

    Maintenance Technician – Elevators & Escalators

    Responsibilities:

    Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication.
    Responsible for accurate and real-time back reporting of work performed.
    Maintain excellent relationships with the customers, the contact person, and end-users on-site.
    Manage the site environment during service operations.
    Identification of site risks, and timely communication of any such occurrences.
    Identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, getting his approval if not covered by the contract, and performing them.
    Management of PAR stock levels (shelving, inventory, stock transfer) and timely issuance of replenishment orders.
    Submit timesheets based on the execution.

    Skills & Experience

    Minimum 3 years of experience in the elevator-escalator industry is a must.
    Experience in KONE and non-KONE equipment skills is desirable.
    Vocational Certificate/Diploma candidate from Mechanical and Electrical stream or equivalent.
    Good communication skills with basic IT skills.

    Apply via :

    e.wd3.myworkdayjobs.com

  • Maintenance Technician – Elevators & Escalators

    Maintenance Technician – Elevators & Escalators

    Responsibilities:

    Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication.
    Responsible for accurate and real-time back reporting of work performed.
    Maintain excellent relationships with the customers, the contact person, and end-users on-site.
    Manage the site environment during service operations.
    Identification of site risks, and timely communication of any such occurrences.
    Identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, getting his approval if not covered by the contract, and performing them.
    Management of PAR stock levels (shelving, inventory, stock transfer) and timely issuance of replenishment orders.
    Submit timesheets based on the execution.

    Skills & Experience

    Minimum 3 years of experience in the elevator-escalator industry is a must.
    Experience in KONE and non-KONE equipment skills is desirable.
    Vocational Certificate/Diploma candidate from Mechanical and Electrical stream or equivalent.
    Good communication skills with basic IT skills.

    Apply via :

    e.wd3.myworkdayjobs.com

  • Key Account Manager

    Key Account Manager

    What will you do?

    Proactively develop and create end-customer relationships in your area of responsibility.
    Ensures end customer satisfaction and solves complaints with the rest of the KONE team.
    Responsible for quarterly and yearly targets set for the area of responsibility
    Accountable for market data, segments, and information needed to support business and market share growth in each country within the area of responsibility
    Document and maintain customer and contact information.
    Accountable for supporting to create of leads, orders, and contracts to meet the sales budget including proactively generating opportunities
    Accountable for finding customer needs and KONE’s solution matching those needs.
    Responsible for pricing using the approved tendering tools.
    Support in finding new potential opportunities to optimize go-to-market channels
    Validate that the scope, payment terms, and technical details of the contract are in line with the outcome of the negotiation process.
    Maintain full information on opportunities, tasks, and visits while keeping CRM current.

    Are you the one?

    Bachelor’s degree preferably in engineering.
    Minimum 4 years experience in one of the following: Complex Sales Process Management / Business Development / Key Account Management.
    Experience managing key accounts and major projects is a must.
    Experience within the same or similar industries working with developers, main contractors, and consultants.
    Ability to interpret and analyze customer needs.
    Passion for sales, with a proven track record and a strong customer focus.
    Futuristic approach and passionate about new technologies and digitalization.
    Excellent English communication, presentation, and negotiation skills.

    What do we offer?

    Great dynamic team promoting a collaborative environment.
    Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
    Comprehensive learning and development programs covering a wide range of professional skills.
    An engaging job with a position description and clear targets.
    Regular feedback through performance discussions.
    Opportunities for individual development.
    Mentoring and coaching programs.
    Flexibility, trust, and respect.
    Value-based culture, behaviors, and ethics.
    Sustainability and innovation.
    Working for a successful organization.

    Apply via :

    e.wd3.myworkdayjobs.com

  • Salesperson – Service Equipment Business

    Salesperson – Service Equipment Business

    Reporting directly to the Branch Manager, we are looking for an energetic and enthusiastic Salesperson – Service Equipment Business to be based in our Mombasa, Kenya office. In this role, you will drive the sales of annual recurring service contracts and modernization by converting leads into customers, improving the efficiency of the sales flow, and driving sales to achieve targets.
    We are looking for somebody with a proven track record of being a go-getter who understands how to partner and collaborate with the business. We need someone who can influence, has an analytical mindset, results-driven, and a strong commercial acumen skill. This role requires the salesperson to build relationships and manages the account of existing customers and new customers through meetings and by retaining existing and building new business with them. He/she also manages and grows a portfolio by selling maintenance contracts and related digital services.
    This is a unique opportunity to join a team of professionals who thrive to drive service contract sales development strategies and share best practices. If you feel you have what it takes and can add significant value to this role and department, apply for this exciting opportunity!

    Are you the one?

    A degree or higher Diploma in Electrical, Mechanical Engineering or a Business-Related Course will be advantageous.
    Minimum 3 – 5 years experience in Sales Service Contract Management activities including hunting for new service business and modernization opportunities.
    Minimum 3 – 5 years’ experience in the sales/engineering Facilities Management industry with experience in the Elevator and Escalator industry being advantageous.
    Proactively generates opportunities from outside the current customer base.
    Is accountable for leads, opportunities, orders, and contracts to meet the sales budget and pricing targets.
    Demonstrate a level of digital skills competency.
    Experience in the elevator/escalator industry is preferred.
    Experience with CRM tools and MS Office is a must. 
    Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service.
    Ability to interpret and analyze data to draw conclusions and identify patterns.
    Ability to bring people together and to be able to lead by example.
    Passion for sales, a proven track record, and a strong customer focus.
    Excellent English communication, presentation, and negotiation skills.

    What do we offer?

    Great dynamic team promoting a collaborative environment.
    Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
    Comprehensive learning and development programs covering a wide range of professional skills.
    Engaging job with position description and clear targets.
    Regular feedback through performance discussions.
    Opportunities for individual development.
    Mentoring and coaching programs.
    Flexibility, trust and respect.
    Value-based culture, behaviors and ethics
    Sustainability and innovation
    Working for a successful organization

    Apply via :

    e.wd3.myworkdayjobs.com

  • Human Resources Specialist

    Human Resources Specialist

    Leadership and Skill Development – comprehensive leadership programs tailored to KONE’s needs; targeted skill enhancement through workshops and seminars; personalized Individual Development Plans for employees.
    Compensation and Recognition – meticulously designed compensation structures based on market analysis and employee performance; innovative incentive schemes to motivate and reward high achievers; robust recognition programs acknowledging exceptional contributions; comprehensive benefits packages ensuring employee satisfaction.
    Performance Enhancement – rigorous Performance Discussion process fostering transparent feedback and goal setting; proactive measures for performance improvement, including tailored development plans; consistent recognition of high performance to drive motivation and engagement.
    Organizational Growth – strategic organization management ensuring agility and adaptability; meticulous design of roles and relationships to optimize efficiency; detailed role and position descriptions facilitating clarity and accountability; regular evaluations to ensure alignment with organizational objectives.
    Workplace Equity and Inclusion – commitment to fostering a diverse and inclusive workplace environment; proactive measures to eliminate biases and promote equal opportunities for all employees; regular assessments to ensure fairness and inclusivity across all levels.
    Employee Wellbeing and Safety – comprehensive programs promoting physical and mental health; proactive safety measures to create a secure work environment; initiatives to support work-life balance and overall wellbeing.
    Administrative HR Tasks – efficient management of payroll processes to ensure accuracy and timeliness; meticulous handling of employment contracts and documentation; systematic maintenance of employee data and records; regular updates via accessible platforms such as Intranet and notice boards.
    Human Resources Information Systems – utilization of cutting-edge HRIS tools such as the Global Employee Database and People Leadership Tool for streamlined processes.
    Staff Communication – clear communication of KONE’s Code of Conduct to uphold ethical standards; transparent communication of company strategy and values to foster alignment and engagement; regular feedback mechanisms such as KONE Pulse surveys to ensure employee voices are heard.
    Employment and Labor Relations – proactive management of employment relationships to ensure compliance with labor laws and regulations; effective handling of industrial relations to maintain a positive work environment; open dialogue and collaboration with labor unions to address employee concerns and promote mutual understanding.

    Requirement

    M.Sc. or bachelor’s degree in a relevant field or equivalent experience.
    5 – 8 years of progressive Human Resources experience, preferably in a multinational company.
    Excellent influencing and communication skills with diverse experience in coaching and developing talent and teams.
    Experience handling the full HR lifecycle processes including but not limited to talent and performance reviews, rewards management, employee engagement, and relations.
    Fluency in English.
    Open to travel in East Africa when needed.

    What do we offer?

    Great dynamic team promoting a collaborative environment.
    Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
    Comprehensive learning and development programs covering a wide range of professional skills.
    An engaging job with a position description and clear targets.
    Regular feedback through performance discussions.
    Opportunities for individual development.
    Mentoring and coaching programs.
    Flexibility, trust, and respect.
    Value-based culture, behaviors, and ethics.
    Sustainability and innovation.
    Working for a successful organization.

    Apply via :

    e.wd3.myworkdayjobs.com

  • Maintenance Technician

    Maintenance Technician

    About the job
    In this role, you will be at the core of KONE – an everyday hero who makes people’s lives easier. You will work towards ensuring quality service, improving equipment safety and performance as well as promoting regular and proactive on-site communication to customers and the people using the equipment.
    Responsibilities:

    Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication.
    Responsible for accurate and real-time back reporting of work performed.
    Maintain excellent relationships with the customers, the contact person, and end-users on-site.
    Manage the site environment during service operations.
    Identification of site risks, and timely communication of any such occurrences.
    Identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, getting his approval if not covered by the contract, and performing them.
    Management of PAR stock levels (shelving, inventory, stock transfer) and timely issuance of replenishment orders.
    Submit timesheets based on the execution.

    Skills & Experience

    Minimum 3 years of experience in the elevator-escalator industry is a must.
    Experience in KONE and non-KONE equipment skills is desirable.
    Vocational Certificate/Diploma candidate from Mechanical and Electrical stream or equivalent.
    Good communication skills with basic IT skills.

    Apply via :

    e.wd3.myworkdayjobs.com

  • Apprenticeship

    Apprenticeship

    Qualifications & Experience

    Diploma in Electrical Engineering from a recognized intuition i.e., TUK. JKUAT.
    Recently completed with a valid introduction letter from the learning institution.
    Computer Literate – Excel, Word, PowerPoint, and Microsoft Office.
    Understanding and principles of customer relations and interaction.
    Ability to effectively communicate with a drive and performance orientation.
    Ability to work in a team atmosphere.
    Good reporting and communication skills.
    Duration 3 months – Be available full-time for the duration.
    Valid personal insurance cover.
    Kenya Revenue Authority PIN Certificate
    Valid personal medical cover by NHIF or any reputable medical insurance firm.

    Skills And Abilities

    Leadership and relationship-building qualities, a bias for action, and detail-oriented behaviors are required.
    A self-motivated individual with the ability to work under stress and meet deadlines.
    Good communication, cooperation, and interpersonal skills
    Strong technical, analytical, and mechanical skills and abilities.
    While performing the duties of this job, the employee is required to sit; use hands and fingers; reach with hands and arms; and talk or hear.
    The employee is required to stand, walk, and climb or balance.
    The employee must lift and/or move up to 15 kg.
    Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
    Climbing of stairs, ladders scaffolds at job sites and customer facilities
    100% Medical Fit.

    Apply via :

    e.wd3.myworkdayjobs.com