Website: Website http://www.kentrade.go.ke/
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Customer Service & Contact Centre Department Legal Affairs Department Strategy, Compliance and Statistics Department HR & Administration Department (Hospitality & Catering Section) – 2 Posts Finance Department – 10 Posts Marketing and Communications Department Innovations and Solutions Development – 2 Posts
Duties & Responsibilities Act as a single point of contact for phone calls and emails from users. The assistant listens, logs and responds to customer enquiries, requests and complaints. Recognizing, documenting, and informing the supervisor regarding the trends in external customer calls. Anticipating potential needs or problems of customers. Following through on commitments made to…
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Manager, Human Resource & Administration – KTNA 3 Manager, Internal Audit – KTNA 3 Driver – KTNA 10
Purpose of the Job To provide technical expertise, advice, strategic partnership and leadership on matters relating to Human Resource Management and Administration services in support of the overall Agency objectives in order to achieve the Agency Mandate. It is also tasked with trade facilitation by providing strategic direction on the stakeholder’s capacity building for effective…
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Manager, Human Resource & Administration – KTNA 3 Manager, Internal Audit – KTNA 3 Driver – KTNA 10
Purpose of the Job To provide technical expertise, advice, strategic partnership and leadership on matters relating to Human Resource Management and Administration services in support of the overall Agency objectives in order to achieve the Agency Mandate. It is also tasked with trade facilitation by providing strategic direction on the stakeholder’s capacity building for effective…
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Customer Service & Contact Centre Department Legal Affairs Department Strategy, Compliance and Statistics Department HR & Administration Department (Hospitality & Catering Section) – 2 Posts Finance Department – 10 Posts Marketing and Communications Department Innovations and Solutions Development – 2 Posts
Duties & Responsibilities Act as a single point of contact for phone calls and emails from users. The assistant listens, logs and responds to customer enquiries, requests and complaints. Recognizing, documenting, and informing the supervisor regarding the trends in external customer calls. Anticipating potential needs or problems of customers. Following through on commitments made to…
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Projects Department Customer Service & Contact Centre Department – 3 Posts HR & Administration Department (Registry) Legal Affairs Department Strategy, Compliance And Statistics Department Finance Department Marketing And Communications Department Innovations and Solutions Development IT & Infrastructure Department
Duties and Responsibilities Attend and participate in Project and Operations meetings to gain an in-depth understanding of the Organization’s operations and projects. Assist in scheduling and coordinating Project and Operations meetings by writing and distributing minutes. Ensure weekly project status updates are received at the Projects meeting. Maintain an issue log of raised issues and…
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Office Assistant – 2 Positions
Purpose for the Job To perform diverse assignments such as preparing and serving tea to staff on time and ensuring that food or snacks orders are delivered and timely served, mail delivery and maintaining office cleanliness. Duties and Responsibilities Preparing and serving tea; Clearing and cleaning utensils; Ensuring beverages are distributed in offices; Ensuring that…
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Chief Executive Officer – Grade KTNA 1
Job Purpose The Chief Executive Officer provides strategic leadership in execution of the Kenya Trade Network Agency mandate to facilitate cross border trade and establish, manage and implement the National Electronic Single Window System. The role provides visionary focus and oversees the overall management of the Kenya Trade Network Agency. The CEO is the Chief…
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Assistant Manager Projects and Business Process Re – Engineering – KTNA 4 (Re-advertisement) Database Administrator – KTNA 7 Driver – KTNA 11
Purpose for the Job Responsible for collaborating with project managers, business representatives, end-users, and technical teams to deliver systems that support effective and efficient business processes and align with Agency’s Strategy. The role entails leading Business Analysts to effectively elicit requirements and model business processes that deliver value to the stakeholders. Duties and Responsibilities Duties…
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Assistant Manager Administration & Facilities Management Systems Administrator Database Administrator Infrastructure Engineer Accountant Legal Officer Executive Assistant Accounts Assistant Contact Centre Assistant Customer Service Assistant
Purpose for the Job To ensure that the Agency facilities are in a secure state, security services well executed, assets are well maintained, transport services are seamlessly coordinated, occupational safety and health and fire safety requirements are well taken care of and staff offering administration services are supervised in order to achieve the Agency Mandate. Duties and Responsibilities Duties…
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Director, Strategy Compliance and Business Development, KTNA 2 Manager Strategy Compliance and Statistics – KTNA 3 Assistant Manager Projects and Business Process Re – Engineering – KTNA 4 Assistant Manager Change Management – KTNA 4 Assistant Manager Applications – KTNA 4 Assistant Manager Infrastructure and Service Management – KTNA 4 Information Security Officer – KTNA 7 (Re – advertisement) Product and Applications Development Officer – KTNA 7 (2 Position) – (Re – advertisement)
Purpose for the Job Provide strategic leadership to enhance the Agency’s ability to achieve its strategic goals and translate the Corporate Strategy into a set of measurable targets. The role spearheads development and negotiation of the Agency’s Performance Contract and alignment of the entire organization in pursuit of the targets. The role is also responsible…