Website: Website http://www.imbank.com
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AGM – Debt Recovery
Purpose The purpose of the job is to engage in conducting credit investigations and collecting delinquent accounts and will communicate all credit related issues to senior management. The job requires various initiatives and strategy towards recovery across all types of customers and involving various key stakeholders both external and internal including Receivers/Administrator, Law firms, auctioneers,…
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Branch Operations Manager
Purpose The job holder is responsible for the overall management of the Branch operations to achieve and maintain good customer relations, operational efficiency and compliance with operational guidelines and procedures. We are looking for (5) resources to fill up vacancies in Kilifi, Malindi-Coast Region, and Busia-Western Region, Kenol (Muranga), and Kericho – Rift Valley. Primary…
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Treasury Markets Foreign Exchange Dealer
Job Purpose The incumbent is responsible for concluding foreign exchange activities within the Personal, Premium and Business banking segments customers to realize profit in line with targets through: Aggressively market treasury products to new and existing clients within the Business Banking. Actively Engage /reviewing branch performance – Liaising closely with the Relationship officers and Branch…
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Cash Officer (Dunga Branch)
Purpose: The position is responsible for managing and supervising Branch cash services including Line Tellers, Merchant Tellers, Branch ATMs, cash repatriation, transaction authorization, staff training and conducting surprise checks to ensure that customers get the best in terms of service delivery in accordance to the Bank’s policy, procedures and guidelines. This is done in addition…
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Head, Product Control & Regional Balance Sheet Management
Job Purpose The role holder provides Group balance sheet optimization analytics and supports Treasury Markets business strategy, transaction flow, accounting, validation, and valuation. Key Responsibilities Leading the Product Control and Balance Sheet Management team to ensure consistency of application in controls and processes, as well as implementation of new strategies that help to deliver on…
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Contact Centre Monitoring & Quality Assurance Analyst
PURPOSE: The Quality Assurance function is responsible for ensuring the Contact Centre representatives are adhering to Bank Standards, Procedures and Policies while offering the highest level of service. This entails monitoring and assessing all interactions at the Contact Centre i.e., Voice Calls, E-mails, Social Media and Complaints raised with an aim of proactively measuring the…
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Senior Manager, Environmental and Social Management Systems (Group Support) Sales Manager-Personal Banking Manager – Climate and ESG Risk Management
Purpose: The job role entails providing oversight in managing and mitigating the Bank’s risk exposures (i.e., credit risk, liability risk, reputational risk among others) through its customers activities in the lending processes, by ensuring that they are operating in accordance with environmental regulations, guidelines and targets across the supply chain and operations. The role entails…
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Manager – Operational Risk Management
PURPOSE: The role holder will be responsible for: Implementing a comprehensive Operational Risk management framework by the use of appropriate processes, procedures, and tools, designed to embed risk management within the Bank that facilitates the balance of business growth. Partnering with Business Units to facilitate and support the implementation of the ERM strategy Performing independent…
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Branch Operations Manager-Rongai Branch
Purpose: The position is responsible for the overall management of the Branch operations to achieve and maintain good customer relations, operational efficiency and compliance with operational guidelines and procedures. Primary Responsibilities: Supervise daily Branch operations through the efficient allocation and utilization of manpower, equipment and resources; Review operations reports to ensure exceptions are acted upon…
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Cash Officer – Lavington Mall Branch Cash Officer – Gikomba Branch
Purpose: The position is responsible for managing and supervising Branch cash services including Line Tellers, Merchant Tellers, Branch ATMs, cash repatriation, transaction authorization, staff training and conducting surprise checks to ensure that customers get the best in terms of service delivery in accordance to the Bank’s policy, procedures and guidelines. This is done in addition…