Website: Website http://www.imbank.com
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Branch Manager- Multiple Branches Cash Officer- Multiple Branches Customer Service Officer- Multiple Branches Cashier- Multiple Branches Officer, Back Office- Multiple Branches ICT Change Manager Snr Officer – ICT Governance Manager – ICT Service Management
Primary Responsibilities: Market for new business with existing and potential clients in both assets and liabilities for the branch. Monitoring accounts and following up for repayments and remedial action where accounts may become delinquent. Ensure securities are perfected in a timely manner. Set targets for the Branch teams and monitor performance to ensure the Branch…
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Branch Operations Manager
Purpose: The position is responsible for the overall management of the Branch operations to achieve and maintain good customer relations, operational efficiency and compliance with operational guidelines and procedures. Primary Responsibilities: Supervise daily Branch operations through the efficient allocation and utilization of manpower, equipment and resources; Review operations reports to ensure exceptions are acted…
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Business Analyst – Data Science Management & Portfolio Analysis
Primary responsibilities: Obtain and compile requisite data from various sources data for analysis and interpretation to achieve desired departmental goals / metrics relating to product efficiency, customer satisfaction, performance targets [both financial and operational). Follow up on revenue leakage and assurance activities to conclusion and prepare departmental reports as necessary. Automate data analysis and reporting…
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Product Lead – Ecosystem Partnerships
Primary responsibilities: Develop and execute product strategy and roadmaps for all markets we are in. Ensuring we can answer “why are we doing this” and deliver the vision of the various products. Create and manage product programs that include but not limited to processes, procedures, customer journeys, customer experience standards, all geared towards driving a…
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Product Development Manager – Transactional Banking
Primary responsibilities: Lead on Cash management product conceptualization, business case documentation, development, testing, packaging and roll-out in conjunction with the various stakeholders. Effectively determine Transaction Banking product strategy and pricing to expand market share and ROI. Responsible and accountable for product benefit realization for all products implemented. Work with ICT, partners, and other stakeholders to…
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Voice Support Engineer
The job holder is responsible for maintaining the VOIP Systems of I&M Group and ensuring the VoiceCall center services are secure and available with optimum operational performance. Primary responsibilities: Maintain and troubleshoot Cisco IP telephony solutions, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and Cisco Unified Contact Center Express (UCCX). Manage, configure, monitor,…
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Officer-Digital Lending Administration and Customer Experience
Primary responsibilities: Champion digital banking and determine opportunities for improving business processes through automation. Offer Level 2 Customer support for specific queries associated digital lending concerns that may involve but not limited to System, data management & underwriting decisions. Conduct sanity checks on the day to day operations of the Digital Lending Solutions as well…
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Credit Manager
Primary responsibilities: Review credit applications for adherence to CBK Prudential Guidelines, Bank’s Credit Policy, Credit Guidelines and Product Program requirements and approve credit applications within delegated authority. Identify, measure, and mitigate risk using identification tools and risk rating models and providing recommendations to the relevant credit authority for sanction/decisioning. Analyse and recommend of staff loan…
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BI Engineer Senior BI Engineer
Primary responsibilities: Assist in the development and implementation of Business intelligence reports, dashboards and other solutions that ensure business optimization and requirements fulfillment. Analyze business/use case requirements from BI analysts to determine operational problems, define data modeling requirements, gather and validate information, apply judgment and statistical tests and develop data structures to support the generation…
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Manager Wealth Management Operations
The Job holder is responsible for the day-to-day running of the operations of I&M Capital Limited, including but not limited to transaction processing, reconciliations, risk management and compliance, client and regulatory reporting, customer service management, management information and systems and other general administration duties. Also assist the CEO – I&M Capital deliver the strategic initiatives…