Website: Website http://www.imbank.com
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Business Analyst – Data Science Management & Portfolio Analysis
Primary responsibilities: Obtain and compile requisite data from various sources data for analysis and interpretation to achieve desired departmental goals / metrics relating to product efficiency, customer satisfaction, performance targets [both financial and operational). Follow up on revenue leakage and assurance activities to conclusion and prepare departmental reports as necessary. Automate data analysis and reporting…
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Product Lead – Ecosystem Partnerships
Primary responsibilities: Develop and execute product strategy and roadmaps for all markets we are in. Ensuring we can answer “why are we doing this” and deliver the vision of the various products. Create and manage product programs that include but not limited to processes, procedures, customer journeys, customer experience standards, all geared towards driving a…
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Product Development Manager – Transactional Banking
Primary responsibilities: Lead on Cash management product conceptualization, business case documentation, development, testing, packaging and roll-out in conjunction with the various stakeholders. Effectively determine Transaction Banking product strategy and pricing to expand market share and ROI. Responsible and accountable for product benefit realization for all products implemented. Work with ICT, partners, and other stakeholders to…
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Voice Support Engineer
The job holder is responsible for maintaining the VOIP Systems of I&M Group and ensuring the VoiceCall center services are secure and available with optimum operational performance. Primary responsibilities: Maintain and troubleshoot Cisco IP telephony solutions, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and Cisco Unified Contact Center Express (UCCX). Manage, configure, monitor,…
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Officer-Digital Lending Administration and Customer Experience
Primary responsibilities: Champion digital banking and determine opportunities for improving business processes through automation. Offer Level 2 Customer support for specific queries associated digital lending concerns that may involve but not limited to System, data management & underwriting decisions. Conduct sanity checks on the day to day operations of the Digital Lending Solutions as well…
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Credit Analyst – Retail Credit Senior Manager, Asset Finance, Retail & Business Banking Credit Approvals
Purpose: To ensure and maintain a high-quality Retail Loan book by appraising and approval of Retail Clients’ applications in line with the bank’s policies, making recommendations to the approving authorities for timely decisions. Responsibilities/Duties/Tasks Reviewing, analyzing, and vetting credit proposals and making recommendations to the approving authorities Ensure requisite documentation and checks are done prior…
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Banking Applications Operations Associate Assistant Manager – Card Systems Management
Purpose: This role is responsible for the planning and daily execution of critical End of Day (EOD) operations including routine tasks such as system resource monitoring and housekeeping. The role is also charged with the responsibility of providing 24/7 IT Support for Core Banking and payment systems to internal, external, and subsidiary customers. Primary Responsibilities…
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Manager, Treasury Middle Office Assistant General Manager, Corporate Credit
Purpose This role is responsible for accounting and financial Reporting of the Bank’s Treasury performance. The job holder will be the main contact person dealing with Regulator, External, Internal, and other stakeholders such as IFC, FMO on technical aspect of transactions. As the Manager, Treasury Middle Office, you will be the first point of contact…
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Senior Associate, Credit Securities Documentation
Purpose The position is responsible for preparation of letters of offer and internal documents. This is to ensure and maintain high quality loan book and to safeguard the Bank’s interest by obtaining timely, accurate and complete internal documentation. Additionally, tracking and monitoring of covenants and other conditions of sanction. Primary Responsibilities Review approved credit applications…
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Product Owner – Digital lending Branch Manager (Busia/Naivasha/Watamu) Officer, Back Office (Busia/Naivasha/Watamu) Customer Service Officer (Busia/Naivasha/Watamu) Chief Cashier (Busia/Naivasha/Watamu) Cashier (Busia/Naivasha/Watamu Branch Operations Manager (Busia/Naivasha/Watamu)
Purpose: The job holder will be responsible for facilitating the Product development of digital financial services to increase functionality, usage & transaction migration across the Online, Mobile and new to the world banking channels. The job holder will also be responsible for customer focused solutions that streamline credit processes through use of technology solutions combined…