Website: Website http://www.imbank.com
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Associate Back Office Associate Customer Service Associate Teller Branch Operations Manager Senior Associate, Cash Officer Manager-Business Process Re-engineering
Job Purpose The role entails processing of remittances, clearing and all other customer instructions in a timely and efficient manner in line with laid down procedures to offer best service experience. Primary Responsibilities Carefully vet and process cheques, ensuring accuracy and completeness. Scan and correct cheques, notify stakeholders of in-house cheque statuses. Reconcile outward cheques,…
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Product Support Lead
Job Purpose This role is responsible for overseeing the support function for digital banking products and services, ensuring seamless customer experiences and efficient issue resolution. The role involves managing the Product Support Officers, collaborating with cross-functional teams, and driving continuous improvement in product support processes. The Lead will ensure that customer issues are resolved promptly…
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Head of Central Operations Quality Assurance-Team Lead
Job Purpose The role holder is responsible for operational efficiency and ensuring processes conform to standard banking practice, rules and regulations with a view of avoiding reputational and financial risk to the organization. Key Responsibilities Regulatory Compliance & Risk Management: Ensure all centralized operations comply with internal and external regulations. Maintain up-to-date procedures for key…
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HR Operations & Total Reward Lead
Job Purpose The job holder is responsible for scaling up HR Service Delivery and provide distinctive employee experience as well as operational excellence in HR Services. Accountable for HR Governance, standards, processes and procedures. Responsible for all Risk and controls and assessment and remediation activities. Provide leadership and administration for employee total reward. Custodian of…
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HR Operations & Total Reward Lead Senior Manager, Human Resource Business Partner
Job Purpose The job holder is responsible for scaling up HR Service Delivery and provide distinctive employee experience as well as operational excellence in HR Services. Accountable for HR Governance, standards, processes and procedures. Responsible for all Risk and controls and assessment and remediation activities. Provide leadership and administration for employee total reward. Custodian of…
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Senior Agribusiness Relationship Officer – Multiple Branches
Purpose The purpose of this role is to achieve the bank’s agribusiness portfolio growth by providing support to Relationship Managers Branch Managers and other business teams; in the preparation of quality agribusiness credit proposals for both existing and New to Bank business with an aim of improving on quality and turnaround time for approval of…
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Frontend Developer
JOB PURPOSE: These are tier 1 engineers who should be experienced in building high-performing, scalable, enterprise applications. They’ll be part of a talented software team that works on mission-critical applications. They will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and…
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Fraud Risk Analyst
Purpose The Senior associate in enterprise Fraud Risk Monitoring, with a specialization in card and merchant fraud, is a key member of the risk management team. This role will involve supporting the implementation of strategies and procedures to monitor and mitigate fraud across the enterprise, particularly focusing on card and merchant transaction fraud. The associate…
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Product Manager- Liability & Customer Value Proposition Senior Associate- Products
Purpose The main purpose of this role is to develop and maintain a compelling product/segment value proposition, drive the implementation of segment key priorities and value proposition and ensure assigned products/portfolio perform optimally and generate maximum returns. The job holder will review economic, technological and regulatory environmental and competitor activity and demand levels and consistently…
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Solutions Architect
Main Job purpose At I&M, Solution Architects convert business requirements into implementable technical designs. They own and communicate a shared technical and architectural vision for digital solutions to ensure the system or solution under development is fit for its intended purpose. It is the responsibility of a Solution Architect to make sure that envisioned solutions…