Role
This role ensures client needs are satisfied by constructing partnerships between the Project Office, clients, vendors, and subcontractor organizations, and managing the implementation of these partnerships to ensure positive customer satisfaction.
They build client satisfaction through formulation, development, implementation, and delivery of application, technical, and business solutions, responding to client requirements as specified in the contract or Statement of Work (SOW).
They work with the Project Office and delivery organization as a primary point of contact for client needs requirements and expectations with regard to assigned IBM team operations.
They provide account leadership to the service delivery team and direct teams to develop program, project, product, and business strategies, implementing resulting solutions to meet contract deliverables.
They manage contractual cost, schedule, and service or product deliverables as they relate to the delivery organization.
They manage IBM resources and coordinate client resources to deliver services and solutions to support the client organization.
They will act as an escalation point for all Service Delivery Escalations.
They support the Project Executive (PE) in identifying growth opportunities and contract profitability.
They own quality for service provided by the delivery organization and is responsible for tracking and reporting on service level performance, Service Level Agreements (SLAs) and Service Level Objectives (SLOs), Project Management methodologies, emerging technologies and technical solutions pertaining to client needs should be areas of expertise.
Required Technical and Professional Expertise
A minimum of 7 years’ experience in managing large / complex Projects.
Preferred Technical And Professional Experience
PMP and ITIL certifications will be an asset
Website: Website http://www.ibm.com/
-
Delivery Project Executive
-
East Africa Global Business Services Sales – Banking Sector 2017 Summer Research Intern
Role and ResponsibilitiesSales Execution and Business Development
Identify and cultivate new client prospects, to scope, grow and progress leads to closure.
Drive execution of sales for the assigned industry across the East Africa territory.
Lead business development efforts originating with the RFP through contract negotiations.
Engage directly with C-level executives to understand their key challenges and initiatives and be able to map the right IBM solutions to their business requirements
Develop, articulate and deliver compelling value propositions for our services to client senior executives within the banking industry
Support the development of new business opportunities
Help formulate the local business strategy in line with the MEA business strategy
Client Delivery
Work with project delivery executives to ensure smooth implementation of awarded projects
Work alongside the account delivery executives to ensure overall project profit margins are met.
Client Management
Manage client portfolio of inflight projects for assigned industry by developing and managing key relationships with various executive clients and sponsors responsible for overall client project delivery and account growth in order to increase IBM’s footprint and boast sales
Participate on thought leadership to create eminence in that market place Qualifications
Ability to be “stand-alone” in senior client settings and to manage clients up and down throughout client organization
Clear oral and written communication skills to present complex value propositions to client senior executives
An undergraduate degree with an excellent academic record, graduate degree is a plus
Client development and account management experience in a consultative sales environment or with a business consulting firm or in a program management position
Consulting experience in the financial services
Fluency in the financial services or telecommunication sectors; deep familiarity with the market landscape and corresponding data and information needs
Knowledge in any of the IBM key solution areas – Analytics, EA Application (Microsoft, Oracle or SAP)
Strong analytical capability and problem-solving skills
Fierce desire to be a critical team member in a rapidly growing business
Ability to effectively communicate complex value propositions to senior client executives
Entrepreneurial spirit and a keen interest in proactively building a consulting practice
Uses analytics & complex business modeling to assist clients in optimized, fact-based decision making and uses the insights to determine business issues, assist in strategy development, and recommend solutions to drive business value.
Required Technical and Professional Expertise
Knowledge in any of the IBM key solution areas – Analytics, EA Application (Microsoft, Oracle or SAP)
Strong analytical capability and problem-solving skills
Fierce desire to be a critical team member in a rapidly growing business
Ability to effectively communicate complex value propositions to senior client executives
Entrepreneurial spirit and a keen interest in proactively building a consulting practice
Preferred Technical And Professional ExperienceNA
go to method of application » -
Financial Analyst Central East and West Africa (CEWA)
Financial Analyst Central East and West Africa (CEWA)The successful individual will be part of our East Africa Finance team located in Nairobi, Kenya. They will be responsible for:
Collecting spend/cost information – creating spend/cost roadmaps, comparisons
Structure of internal/external major/minor structure of revenue and cost
Understanding of allocations from different cost/spend pools
Ability to find data in FIW/AIW/BMSIW etc
PO creation and ability to understand process and influence on financial data
Vouchers and other entries creation based on gathered information from FIW/AIW
Invoicing and revenue creation (periodization, charge codes, business types options)
Registration of new contracts (CFTS logic, invoicing based on correct initial set up, billing plans update and influence on revenue recognition)
AP knowledge and its influence on revenue structure and ability to recognize it in time
Ability to help business with contract wording, billing schedules composition, milestones creation etc
SG&A spend creation, tracking
Headcount structure, Labor claims allocation, set up,
Labor rates calculation
ICA management, ICC management
Ability to create allocation keys, perform redistribution of cost based on that
Accounts receivable/payable management,
Closer cooperation with delivery team, influence on cost structure and flow of cost in time
Ability to work with difference currencies and their influence on revenue/cost flow
Desired Skills and Experience
Excellent excel skills
Good presentation skills
Good analytical skills
At least 4 years working in a busy finance environment -
East Africa Global Business Services Sales – Telecommunication Sector
The successful individual will be part of our East Africa Global Business Services (GBS) leadership team located in Nairobi, Kenya. As the Industry Leader you will focus on Sales Execution, Client Relationship Management, Proposal Management, Thought Leadership and Delivery Management in the assigned industry. You will be the first point of contact for all client/IBM-GBS proposal needs and present and lead commercial discussions until deal closure. You will partner with the IBM-GBS Solutions, operations team, the client, and also IBM-GBS consultants/delivery teams for seamless implementations for awarded projectsRole and ResponsibilitiesSales Execution and Business Development
Identify and cultivate new client prospects, to scope, grow and progress leads to closure.
Drive execution of sales for the assigned industry across the East Africa territory.
Lead business development efforts originating with the RFP through contract negotiations.
Engage directly with C-level executives to understand their key challenges and initiatives and be able to map the right IBM solutions to their business requirements
Develop, articulate and deliver compelling value propositions for our services to client senior executives within the telecommunications sector
Support the development of new business opportunities
Help formulate the local business strategy in line with the MEA business strategy
Client Delivery
Work with project delivery executives to ensure smooth implementation of awarded projects
Work alongside the account delivery executives to ensure overall project profit margins are met.
Client Management
Manage client portfolio of inflight projects for assigned industry by developing and managing key relationships with various executive clients and sponsors responsible for overall client project delivery and account growth in order to increase IBM’s footprint and boast sales
Participate on thought leadership to create eminence in that market place Qualifications
Ability to be “stand-alone” in senior client settings and to manage clients up and down throughout client organization
Clear oral and written communication skills to present complex value propositions to client senior executives
An undergraduate degree with an excellent academic record, graduate degree is a plus
Client development and account management experience in a consultative sales environment or with a business consulting firm or in a program management position
Consulting experience in telecommunication sector
Fluency in the financial services or telecommunication sectors; deep familiarity with the market landscape and corresponding data and information needs
Knowledge in any of the IBM key solution areas – Analytics, EA Application (Microsoft, Oracle or SAP)
Strong analytical capability and problem-solving skills
Fierce desire to be a critical team member in a rapidly growing business
Ability to effectively communicate complex value propositions to senior client executives
Entrepreneurial spirit and a keen interest in proactively building a consulting practice
Uses analytics & complex business modeling to assist clients in optimized, fact-based decision making and uses the insights to determine business issues, assist in strategy development, and recommend solutions to drive business value.
Required Technical and Professional Expertise
Knowledge in any of the IBM key solution areas – Analytics, EA Application (Microsoft, Oracle or SAP)
Strong analytical capability and problem-solving skills
Fierce desire to be a critical team member in a rapidly growing business
Ability to effectively communicate complex value propositions to senior client executives
Entrepreneurial spirit and a keen interest in proactively building a consulting practice
Preferred Technical And Professional ExperienceNA -
Financial Analyst Central East and West Africa (CEWA) Telecom Business Operations Lead
They Will Be Responsible ForThe successful individual will be part of our East Africa Finance team located in Nairobi, Kenya.
Collecting spend/cost information – creating spend/cost roadmaps, comparisons
Structure of internal/external major/minor structure of revenue and cost
Understanding of allocations from different cost/spend pools
Ability to find data in FIW/AIW/BMSIW etc
PO creation and ability to understand process and influence on financial data
Vouchers and other entries creation based on gathered information from FIW/AIW
Invoicing and revenue creation (periodization, charge codes, business types options)
Registration of new contracts (CFTS logic, invoicing based on correct initial set up, billing plans update and influence on revenue recognition)
AP knowledge and its influence on revenue structure and ability to recognize it in time
Ability to help business with contract wording, billing schedules composition, milestones creation etc
SG&A spend creation, tracking
Headcount structure, Labor claims allocation, set up,
Labor rates calculation
ICA management, ICC management
Ability to create allocation keys, perform redistribution of cost based on that
Accounts receivable/payable management,
Closer cooperation with delivery team, influence on cost structure and flow of cost in time
Ability to work with difference currencies and their influence on revenue/cost flow
Required Technical and Professional Expertise
Excellent excel skills
Good presentation skills
Good analytical skills
At least 4 years working in a busy finance environment
Preferred Technical And Professional ExperienceNA
go to method of application » -
Delivery Project Executive Software Engineer for Financial Services
Delivery Project ExecutiveThis role ensures client needs are satisfied by constructing partnerships between the Project Office, clients, vendors, and subcontractor organizations, and managing the implementation of these partnerships to ensure positive customer satisfaction. They build client satisfaction through formulation, development, implementation, and delivery of application, technical, and business solutions, responding to client requirements as specified in the contract or Statement of Work (SOW). They work with the Project Office and delivery organization as a primary point of contact for client needs requirements and expectations with regard to assigned IBM team operations. They provide account leadership to the service delivery team and direct teams to develop program, project, product, and business strategies, implementing resulting solutions to meet contract deliverables. They manage contractual cost, schedule, and service or product deliverables as they relate to the delivery organization. They manage IBM resources and coordinate client resources to deliver services and solutions to support the client organization. They will act as an escalation point for all Service Delivery Escalations. They support the Project Executive (PE) in identifying growth opportunities and contract profitability. They own quality for service provided by the delivery organization and is responsible for tracking and reporting on service level performance, Service Level Agreements (SLAs) and Service Level Objectives (SLOs), Project Management methodologies, emerging technologies and technical solutions pertaining to client needs should be areas of expertise.
Required Technical and Professional ExpertiseA minimum of 7 years’ experience in managing large / complex Projects.Preferred Technical And Professional ExperiencePMP and ITIL certifications will be an asset
go to method of application » -
Research Scientist
Desired Skills and Experience
Education and Experience:
M.S./M.Sc. in Computer Science, Statistics, Mathematics, Engineeringor related field.
3 to 5 years of experience depending on education level. Recent graduates will be considered.
Knowledgeable of the many tools in machine learning, artificial intelligence, and data mining.
Exposure to a variety of programming languages such as C, Java, R or Python. -
Software Engineer
The successful candidate will have demonstrated ability to drive software development projects leveraging leading edge technologies and execute innovative development projects. As a Software developer in Research you will design and develop state-of-the-art mobile, web, and desktop applications across multiple platforms and devices. You will be expected to define and develop innovative technical solutions, and work with business & development teams to ensure these solutions have a significant impact.
Desired Skills and Experience
A solid grounding in Computer Science (min. of BA/BSc degree from a recognized university)
At least three years of work experience in a top-tier software development position. -
East Africa Global Business Services Sales – Banking Sector
The successful individual will be part of our East Africa Global Business Services (GBS) leadership team located in Nairobi, Kenya. As the Industry Leader you will focus on Sales Execution, Client Relationship Management, Proposal Management, Thought Leadership and Delivery Management in the assigned industry. You will be the first point of contact for all client/IBM-GBS proposal needs and present and lead commercial discussions until deal closure. You will partner with the IBM-GBS Solutions, operations team, the client, and also IBM-GBS consultants/delivery teams for seamless implementations for awarded projectsRole and ResponsibilitiesSales Execution and Business Development
Identify and cultivate new client prospects, to scope, grow and progress leads to closure.
Drive execution of sales for the assigned industry across the East Africa territory.
Lead business development efforts originating with the RFP through contract negotiations.
Engage directly with C-level executives to understand their key challenges and initiatives and be able to map the right IBM solutions to their business requirements
Develop, articulate and deliver compelling value propositions for our services to client senior executives within the banking industry
Support the development of new business opportunities
Help formulate the local business strategy in line with the MEA business strategy
Client Delivery
Work with project delivery executives to ensure smooth implementation of awarded projects
Work alongside the account delivery executives to ensure overall project profit margins are met.
Client Management
Manage client portfolio of inflight projects for assigned industry by developing and managing key relationships with various executive clients and sponsors responsible for overall client project delivery and account growth in order to increase IBM’s footprint and boast sales
Participate on thought leadership to create eminence in that market place Qualifications
Ability to be “stand-alone” in senior client settings and to manage clients up and down throughout client organization
Clear oral and written communication skills to present complex value propositions to client senior executives
An undergraduate degree with an excellent academic record, graduate degree is a plus
Client development and account management experience in a consultative sales environment or with a business consulting firm or in a program management position
Consulting experience in the financial services
Fluency in the financial services or telecommunication sectors; deep familiarity with the market landscape and corresponding data and information needs
Knowledge in any of the IBM key solution areas – Analytics, EA Application (Microsoft, Oracle or SAP)
Strong analytical capability and problem-solving skills
Fierce desire to be a critical team member in a rapidly growing business
Ability to effectively communicate complex value propositions to senior client executives
Entrepreneurial spirit and a keen interest in proactively building a consulting practice
Uses analytics & complex business modeling to assist clients in optimized, fact-based decision making and uses the insights to determine business issues, assist in strategy development, and recommend solutions to drive business value.
Required Technical and Professional Expertise
Knowledge in any of the IBM key solution areas – Analytics, EA Application (Microsoft, Oracle or SAP)
Strong analytical capability and problem-solving skills
Fierce desire to be a critical team member in a rapidly growing business
Ability to effectively communicate complex value propositions to senior client executives
Entrepreneurial spirit and a keen interest in proactively building a consulting practice
Preferred Technical And Professional ExperienceNA -
Human Resource Officer
The Human Resource Officer will: Be responsible for building deep client relationship with assigned managers across different business units
Provide the single point of integration on all HR related topics & issues.
Leads cross-function business unit initiatives, leveraging the entire HR community, the functional HR teams, the Integrated Services Team (IST).
Takes the lead on enabling people managers through effective consulting in assigned BU
Build the Team capability and ensure that they develop the required skills to align with the HR Strategy.
Provide advice & counsel to managers on various HR programs and policies such as performance management, Diversity, Climate Manager Effectiveness, Coaching, Learning, etc., that helps our clients drive to achieve business goals through efficient and effective use of the employees skills and abilities.
Pro-actively engage with extended HR team and IST to drive all HR programmes and processes in line with the HR model.
Takes projects as required – involved in work beyond HRP remit.
At times be required to provide backup for other HR team members and the HR leader
Key requirement is the person MUST be a member of IHRM.
At least 2 years experience in applying HR (Human Resources) Generalist/Partner knowledge including experience in a multinational, corporate environment
(Alternatively for HR professionals with MBA, 2 years HR generalist/partner experience is sufficient)At least 2 years experience in Implementing HR Programs, Policies & Strategies
At least 2 years experience working and consulting with Senior Executives
English language: Fluent