Website: Website http://www.gwasco.co.ke/
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Commercial Officer I (2 Positions)
Reference Number: HR/002/12/2024 Key Responsibilities Develop and implement service delivery, revenue generation, and collection strategies. Manage the customer service function and promote a customer-centric culture throughout the organization. Establish and maintain positive customer management systems that ensure timely and high-quality client services. Disseminate company policies and procedures to customers. Maintain a comprehensive and up-to-date customer…
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Driver Secretary to Managing Director Non- Revenue Water Officer Debt Management Officer
Job Ref: HR/004/05/2024 Job Purpose Provide efficient driving services and ensure proper functioning of the vehicle through regular repair, maintenance and cleanliness. Reports to Transport Officer Duties & Responsibilities Safely transporting company staff as well as various products and materials to and from specified locations in a timely manner. Maintain the vehicle log indicating mileage,…
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Technical Officer –Production & Distribution
HR/005/08/2023 Job Purpose To assist the Head of Technical Services in overseeing the Company’s Distribution & Distribution of water. Ensure that the technical assets (production and distribution) of the Company are acquired, maintained, and operated according to standards and specifications stipulated by the Service Agreement. Duties & Responsibilities Managing and directing project water production and…
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Customer Care Officer Procurement Officer Information, Communication and Technology Officer Technical Officer – Facility Management Billing Officer Monitoring & Evaluation Officer
HR/001/08/2023 Job Purpose The Customer care officer is the first point of contact with the customer. The main responsibility is to answer customer enquiries about products, services and generate sales. Duties & Responsibilities Receive customer complaints Analyse and record the complaints Investigate the complaints and seek possible solutions though the mechanisms developed in line with…
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Technical Officer –Production & Distribution
HR/005/08/2023 Job Purpose To assist the Head of Technical Services in overseeing the Company’s Distribution & Distribution of water. Ensure that the technical assets (production and distribution) of the Company are acquired, maintained, and operated according to standards and specifications stipulated by the Service Agreement. Duties & Responsibilities Managing and directing project water production and…
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Customer Care Officer Procurement Officer Information, Communication and Technology Officer Technical Officer – Facility Management Billing Officer Monitoring & Evaluation Officer
HR/001/08/2023 Job Purpose The Customer care officer is the first point of contact with the customer. The main responsibility is to answer customer enquiries about products, services and generate sales. Duties & Responsibilities Receive customer complaints Analyse and record the complaints Investigate the complaints and seek possible solutions though the mechanisms developed in line with…
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Technical Officer –Production & Distribution
HR/005/08/2023 Job Purpose To assist the Head of Technical Services in overseeing the Company’s Distribution & Distribution of water. Ensure that the technical assets (production and distribution) of the Company are acquired, maintained, and operated according to standards and specifications stipulated by the Service Agreement. Duties & Responsibilities Managing and directing project water production and…
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Customer Care Officer Procurement Officer Information, Communication and Technology Officer Technical Officer – Facility Management Billing Officer Monitoring & Evaluation Officer
HR/001/08/2023 Job Purpose The Customer care officer is the first point of contact with the customer. The main responsibility is to answer customer enquiries about products, services and generate sales. Duties & Responsibilities Receive customer complaints Analyse and record the complaints Investigate the complaints and seek possible solutions though the mechanisms developed in line with…
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Commercial Manager Internal Auditor Human Resource Manager Procurement Manager
001/202 The duties and responsibilities entail: Processing new customer accounts, updating the customers register/ accounts. Oversee performance management of staff in the department. Prepare and submit monthly, quarterly reports and annual reports for the department. Prepare Board management papers for approval. Ensure that all data with regards to monthly meter readings and payments is entered…
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Planning & Design Engineer Non-Revenue Water Officer
Reporting to the Technical Manager, the Planning &Design Engineer heads the Design Unit (sewerage & water supply) and provides expert advice to HOD Duties and responsibilities Assist & provide expert advice to HOD; Planning, Design, Management, Monitoring and Evaluation of the effectiveness of the water& Sewage Treatment System, Solid & Liquid Waste Management System. Policy…