Website: Website http://www.flexi-personnel.com/
-
Dispatch Coordinator Customer Service Executive
JOB PURPOSE We are seeking a highly organized and detail-oriented Dispatch Coordinator to join our team. The ideal candidate will oversee the dispatch of parcels, manage rider performance, assist in logistics coordination, and ensure smooth warehouse processes. Your role will involve handling goods movement, coordinating with clearing agents, managing inventory, and ensuring compliance with all…
-
Program Coordinator
Duties/Responsibilities Lead the design and development of training resources and courses for on-line, face-to- face and hybrid training on grantsmanship (with a focus on ideation, grant writing and identification of funding sources) in English and French. Lead the design and development of a Trainer-of-Trainers workshop of the grantsmanship course for facilitators (English and French speaking).…
-
Arabic Speaking Call Centre Agents Trade Administrative Assistant
Duties and Responsibilities Assist our client’s community and help resolve inquiries empathetically, accurately and on time. Make well balanced decisions and personally driven to be an effective advocate for our community. Investigate and resolve issues that are reported on client platform such as requests for account support. Respond to user inquiries with high quality, speed,…
-
Branch Manager
JOB PURPOSE The individual’s primary responsibilities will include overseeing branch revenue and budget, managing expenses, and monitoring daily operations to ensure optimal sales and profitability. The role demands a commitment to maintaining exceptional levels of customer service, effective staff management, comprehensive training programs, meticulous control of stocks, strategic store merchandising, and streamlined administrative processes. KEY…
-
Call Center BPO Manager
Duties and Responsibilities: Team Leadership: Lead, mentor, and motivate a team of call center agents and supervisors. Set performance goals and monitor progress through regular performance evaluations. Conduct training and development programs to enhance staff skills and knowledge. Operational Management: Plan and manage daily call center operations, ensuring adherence to established processes and service level agreements (SLAs).…
-
Post-Doctoral Research Scientist
Duties/Responsibilities Conduct research on the intersection between climate change and health, which may include desk-based and community-based research. Lead or contribute to study conceptualization and design, project management and coordination including development of research tools for use in data collection, field staff recruitment coordination, training and supervision of field staff, data management, data analysis and…
-
Chief Innovation Officer
JOB PURPOSE This individual will play a pivotal role in shaping our clients’ brand narratives and driving the agency’s growth through innovative and forward-thinking strategies. The ideal candidate will be a visionary brand innovator with a proven track record in brand innovation, strategic thinking, client presentation, and pitching. DUTIES AND RESPONSIBILITIES Brand Innovation. Lead the…
-
Help Desk Technician
Duties and Responsibilities: Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Training computer users. Training other staff on troubleshooting and diagnosing problems. Gaining feedback from customers to improve training methods. Writing and…
-
Government Liaison Officer
Duties/Responsibilities Prepare and continually refine a synergistic government liaison strategy. Support advocacy and policy engagement efforts by actively identifying opportunities with relevant government agencies and facilitating APHRC’s participation. Map and maintain a stakeholder database and manage the day-to-day relationships with all key influencers and other partners in various government agencies. Represent and offer support…
-
Qualitative and Quantitative Field Interviewers
Data collection purpose To collect high-quality data that addresses research questions ethically and within stipulated period. Anticipated Timeline The proposed data collection is scheduled to begin in mid-October and end in mid-November 2023. QUALITATIVE FIELD INTERVIEWERS Duties and responsibilities: Recruitment of participants using pre-defined eligibility criteria. Obtain and document informed consent/assent from the study participants…