Salary: 30k – 40kLocation: Nairobi
Responsibilities for the Call Centre Agent Job
Appoinment settings through phone calls to contacts in our database
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Visiting potential clients and providing them with additional information with a view of closing a sale.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Call Centre Agent Job Qualifications
A university degree in marketing or any related field
More than one year of Customer Service Experience.
Presentable & Should be a fast thinker
Quality Focus.
Problem Solving.
Market Knowledge.
Documentation Skills.
Listening skills.
Telephone Skills.
Resolving Conflict.
Analyzing Information.
Multi-tasking
Communication skills
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Website: Website http://www.corporatestaffing.co.ke/
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Call Centre Agent – Ecommerce ICT Supervisor – Hospitality Technical Sales Executive Business Development Executive – Food Products Software Developer – Microsoft Dot Net Technology Business Development Executive – Food Products
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Security Services – General Manager Quality Assurance Software Engineer Senior Projects Manager
General Manager Job Key Responsibilities
Supervise the day to day security operations of deployment, supervision, and allocation of duties as required at the Client Sites.
Responsible for coordinating and supervising the day-to-day team effort of Supervisors, Liaison Officers,
Senior Liaison Officers and other assigned personnel to ensure that services are delivered in a quality and cost-effective manner.
Ensure proper channels of communication exist and are enforced between the employees and the headquarters.
Oversee compliance of Guards with established Company Policies and Standards such as Health and Safety, security measures being in place and training of guards.
Responsible for ensuring all Employees portray a Corporate Brand Image through inspections of guarding uniforms, company vehicles and motorbikes and equipment.
Ensure all Assignment Instructions and Incident reports are attached into Evolution.
Investigate incidents and prepare Incident reports within 48 hours. Ensure client’s requirements, requests, complaints, and suggestions are updated onto the system.
Ensure all issues and complaints brought in are addressed within 24 hours and recorded in the Supervisory
Occurrence Book and updated on the system with corrective actions implemented.
Ensure review of all assignment instructions in every Zone
Conduct Security Vulnerability Assessment by inspecting premises to ensure adequate security is available and that all physical facilities comply with Health and safety and environmental codes and ordinances.
Ensure implementation of prepared Monthly Zonal Spot check Schedules and Parade Schedules.
Conduct and attend monthly parades for every area as per documented agenda.
Work with assigned personnel to ensure that all contractually scheduled hours are met with a minimum use of unbilled overtime.
Ensure on termination of a Contract all resources and equipment from client premises are returned to the
Stores (Transmitters, Mobiles, and Umbrellas etc.)
Act as liaison between the organization and the customer to foster customer attention by attending meetings personally address any nonconformity identified from the Baton site report and the Baton report by the supervisor on a daily basis.
Ensure Scheduled Site Training for assignments are conducted in liaison with the Training Manager as per schedule.
Prepare all required reports as per the documented processes, recommend and develop strategies to improve quantity and quality of service delivered.
Adherence to systems, processes, and policies.
Skills & Qualifications for the General Manager Job
Bachelor’s Degree in a Business related field/ Security Management
5 – 8 years in operations/management in the security sector
Candidates holding similar position preferred
Result oriented, self-motivated and energetic
Demonstrable leadership skills and ability to manage and co-ordinate teams
Excellent communication and presentation skills
Ability to work under pressure to meet tight deadlines
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FMCG Brand & Marketing Manager – Health & Wellness Products Data Entry Clerks Credit Control Supervisor Business Development Executive
Brand & Marketing Manager Job Responsibilities
Develop, manage and drive all aspects of marketing strategies to maximize the brands’ identity for the company in the country.
Analyze and research consumer opinions and competition; recommend marketing strategies and campaigns to align brand image.
Identify and create brand-right consumer and customer programs to increase brand awareness, attitudes and loyalty, encourage product adoption and generate leads
Manage current consumer awareness programs and develop ideas to increase participation
Communicate and ensure consistent brand messaging with partners and sponsors.
Organizing and ensuring input and brand plans for various key brands are well planned and executed within the country and East africa
Appoint and support a team of brand executives in Kenya, Uganda and Tanzania responsible for key power brands
Qualifications for the Brand & Marketing Manager Job
Degree in Marketing or related field of study
3 – 5 years experience in marketing and handling brand activations
Passionate about brand management and creative in formulating winning strategies for supporting the brands in the market
Must have a background in FMCG, cosmetics or similar industry and worked a lot on brand activation programmes
Excellent Communication skills both written and spoken
Good interpersonal and analytical skills
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Marketing & Communications Manager Marketing Executive – Ecommerce Personal Assistant Senior Branch Manager – Healthcare Lubricants Sales Executive
This role will champion the brand awareness, increase the company’s business network and ultimately to generate interests and leads for the business
Industry: EcommerceSalary: 85k – 105k based on experience
Responsibilities for the Marketing & Communications Manager Job
Identify and plan market coverage to reach target audiences relevant to business development and revenue objectives.
Develop and execute marketing and communications campaigns which help develop clients, build the company’s brand, and drive growth objectives.
Identify and map industry trends; market environment; competitor analysis and provide insights on unique selling points for continuous development.
Manage a library of marketing content, including portfolios, images, videos and inter-active demos. Ensure organization and dissemination of content and regular updates in concert with major events and opportunities.
Generate in-depth presentations and whitepapers based on the company’s unique knowledge and perspective. Develop informational content on key themes in coordination with technical talent.
Champion the company brand internally and externally through communications initiatives. Ensure online presence including
Multilanguage websites, social media, advertising and sponsorship opportunities.
Working closely with the business development and commercial teams to ensure we capture the hearts of the audience and that this translates to actionable business development pipeline.
Marketing & Communications Manager Job Qualifications
University degree or above.
At least 5 years experience in a similar position; understanding of Ecommerce business model is a plus.
At least 3 years mobile phone, appliances and 3C product marketing experience and channel management experience is required, foreigner company experience is a plus.
Actions and results oriented; can work under high pressure.
Good communication skills and willing to take initiatives under high pressure.
Exceptional interpersonal skills and presentation skill.
To manage multi-task by planning, organizing and establishing priorities.
Ability to build partnerships across functions
Excellent command of English both orally and written.
Strong abilities with PowerPoint, WordPress office tools.
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Sales Agents – Door to Door Security Manager Sales & Marketing Manager – Hospitality Research Executive Software Engineer – Java
Salary: 25k + commissions
Responsibilities for the Sales Agents Job
Promote and sell products door to door
Identify customers’ needs and propose the best solutions; optimise customers’ accounts and proactively cross-sell and upsell
Identify and grow opportunities within assigned territory and achieve set sales targets
Keep track of all customers and preferences by serving as the main contact liaison
Generate revenue by going out to look for external sales from the environment
Monitoring database of all customers served
Offer technical support and customer care to clients
Achieve and maintain the minimum product knowledge score of not less than 90%
Ensure optimal customer experience through service given and follow up on all inquires
Attend industry events to increase brand awareness and acquire new contacts
Sales Agents Job Qualifications
Bachelors in business related field preferred
At least 1 year of experience in related field (preferably sales, customer relations, or merchandising)
Highly motivated, proactive, and target-driven
Excellent communication and negotiation skills with the ability to work in a team
Keen interest for water and/or family health
Customer and business focused attitude
Sense of humor when faced with rejection
Go-getter: you hate wasting time and want to get things done.
Proactive attitude to look for clients and use all the necessary tools to achieve results
Ability to multi-task and get things done to completion
Excellent planning and organizational skills
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Energy Services Project Manager
Responsibilities
Promote uptake of green growth initiatives within industry and nationally
Coordinate various studies, resource audits and Energy Efficiency trainings
Ensure quality checks and controls for Energy, Water and other Resource audits service delivery, reporting and other technical issues related to firm level interventions
Fundraise for Resource Efficiency activities and manage linkages with key stakeholders and development partners so as to ensure sustainability
Liaise with relevant government, donor/lending agencies and private sector organizations to maintain interest on energy efficiency activities
Provide technical support to advocacy on energy issues including tariff price, reliability and power quality and making presentations to Energy Sector stakeholders
Liaise with the Association of Large Electricity Consumers (AOLEC) to ensure membership concerns are taken on board in their representation to key stakeholders
Provide guidance to direct reports, review their work plans and ensure performance of set targets
Prepare all necessary documentation and progress reports
Any other duties as may be allocated by your immediate supervisor and/ or the CEO
Qualifications
Bachelor’s Degree in Project Management or its equivalent
Post graduate training in Energy Management will be an added advantage
At least 5 years’ experience in energy Management in a similar work environment
Experience in project management
Knowledgeable in energy matters eg water energy, solar etc
Excellent interpersonal skills
Business development skills -
Mobile Technology – Assistant Product Development Manager Healthcare – Commercial Director
Assistant Product Development Manager Job Responsibilities
Develop and implement business development strategies and plans
Create and develop commercial opportunities to increase the companies income
Identifying new market opportunities and taking a lead in successful business proposals that will secure new business and long term client relationships for the company
Assist in embedding a commercial client service focused approach to all business processes and activities
Gathering market intelligence and generating new leads as well as follow up and coordination of product development
Developing and managing relationships including closing business relationships
Contribute to the development, communication and promotion of corporate core purpose, vision, mission and values as well as culture improvement in order to meet financial and performance targets
Support the development of performance standards to ensure the service is responsive to and meeting the needs of its customers.
Critically analyzing new business line and employ all risk management processes
Leverage the company’s partnerships with mobile telecom companies, insurance companies and NGOs to gain insights and inform the product development progress
Constantly Measure the financial performance of and user satisfaction with the company’s products in the market, and ensure corrective actions are taken when needed
Develop and execute a compelling product development strategies for both consumers and healthcare providers, ensuring a steady stream of new product launches and ongoing product improvements
Responsible to set targets and monitor team member’s performance ensuring timely and regular catch-ups, continuous feedback, conduct appraisal reviews, address performance issues, monitor and support personal development plans and training needs
Skills and Requirements for the Assistant Product Development Manager Job
Bachelor’s degree in a related field.
2-5 years experience in a business development and/or Product development management in a technology sector
Financial knowledge is key with some knowledge of financial analysis
Strong leadership, team management and capacity building experience
Should have excellent communication and interpersonal skills
A passion for customer service and have a friendly and outgoing personality
Mature and well-rounded
Ability to adapt or change to new situations and handle high levels of uncertainty
Demonstrated leadership ability, team management, and interpersonal skills
Ability to develop and maintain networks
Capacity building and ability to develop and motivate teams
Ability to work with cross cultural, cross organizational and diverse teams
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Hotel Receptionist
Hotel Receptionist Job Responsibilities
Greet, register, and assign rooms to guests
Assist in bookings and reservations
Operate the switchboard
Attend to all routes of room bookings, such as online, phone, and in person.
Maintain orderliness and cleanliness at the front area
Answer telephonic and in-person queries related to the hotel services and resolved any issues
Process guests’ check ins and outs
Prepare and complete room and restaurant bills
Assist guests’ in storing valuables in secure deposit box
Liaise with other departments of hotel
Handle payments through cash, cheques and credit cards
Qualifications for the Hotel Receptionist Job
A diploma in Business Management
Previous Experience as a receptionist, preferably in the hospitality industry
Excellent Communication skills
Good Customer service skills
Good interpersonal skills.
Must be orderly.
Ability to multi-task.
Good crisis management skills -
Sales & Marketing Manager Magazine Distribution Executive Building Supervisor – Commercial Property Security Manager – Commercial Properties Property Manager – Commercial Properties
Responsibilities for the Sales & Marketing Manager Job
Plan, prepare and present persuasive approaches and pitches to potential corporate clients
Use an existing network of industry contacts to generate new business
Embrace proactive management of strategy, plans and execution.
Come up with effective marketing strategies and execute them to completion
Research and identify the needs of corporates and customise packages best suited for them.
Identify and grow opportunities within assigned territory achieving set sales targets
Attend corporate client meetings
Grow and retain existing corporate accounts by presenting new solutions and services to them
Market intelligence in the hospitality industry
Attend industry events to increase brand awareness and acquire new contacts
Create a relationship with key industry players to increase awareness.
Follow up on potential clients and close sales
Daily status reports on client meetings and sales strategy
Sales & Marketing Manager Job Qualifications
A business related degree
At least 3 years experience in Corporate Sales in the hospitality industry
Consistent track record in achieving sales targets
Excellent planning and organizational skills
Self – motivated, Confident and outgoing personality
Ability to multi-task and get things done to completion
A Team player with good interpersonal and communication skills
Excellent networking and prospecting skills
Strong Account Management skills
Should be able to comply with constant supervision and daily reports
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Energy Project Engineer Branch Accountant Retail Branch Manager – Healthcare Software Engineer Chef Door to Door – Direct Sales Agents
Responsibilities for the Energy Project Engineer Job
Promote uptake of green growth initiatives within industry and nationally
Coordinate various studies, resource audits and Energy Efficiency trainings
Ensure quality checks and controls for Energy, Water and other Resource audits service delivery, reporting and other technical issues related to firm level interventions
Fundraise for Resource Efficiency activities and manage linkages with key stakeholders and development partners so as to ensure sustainability
Liaise with relevant government, donor/lending agencies and private sector organizations to maintain interest on energy efficiency activities
Provide technical support to advocacy on energy issues including tariff price, reliability and power quality and making presentations to Energy Sector stakeholders
Liaise with the Association of Large Electricity Consumers (AOLEC) to ensure membership concerns are taken on board in their representation to key stakeholders
Provide guidance to direct reports, review their work plans and ensure performance of set targets
Prepare all necessary documentation and progress reports
Any other duties as may be allocated by your immediate supervisor and/ or the CEO
Energy Project Engineer Job Qualifications
Bachelor’s Degree in Project Management or its equivalent
Post graduate training in Energy Management will be an added advantage
At least 5 years experience in energy Management in a similar work environment
Experience in project management
Knowledgeable in energy matters e.g water energy, solar etc
Excellent interpersonal skills
Business development skills
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