Website: Website http://www.apainsurance.org/

  • Branch Manager

    Branch Manager

    KEY PRIMARY RESPONSIBILITIES

    Building and strengthening business relationships with existing and prospective clients to achieve performance targets;
    Developing and constantly updating underwriting service standards and manuals in line with the customer service charter;
    Achieving departmental service standards within set turn around times;
    Managing the business portfolio through prudent underwriting in order to achieve the targeted business mix and loss ratio;
    Managing outstanding premium as per the credit control policy;
    Managing the implementation of internal and external audit recommendations within the agreed timelines;
    Exploring opportunities presented by the market and developing innovative products and solutions that meet customer needs;
    Supervising unit managers (APA Life and APA Insurance) from the region;
    Complying with statutory, regulatory and internal control processes at the business units including internal and external audit recommendations;
    Developing departmental budget and business plans to achieve the set company targets;
    Entrenching performance based culture among departmental staff in line with their set KPIs and departmental targets;
    Participating in company CSR and brand building activities in liaison with the Head Office;
    Training, coaching and mentoring staff/DSFs/Independent Agents in order to improve performance and cohesion within the department;
    Implementing interdepartmental SLA in liaison with other departmental heads;
    Participating in management meetings, projects and committees as assigned

    ACADEMIC QUALIFICATIONS

    Bachelor’s degree in Insurance or an equivalent.

    JOB SKILLS AND REQUIREMENTS

    Sales skills
    Interpersonal and  Communication skills

    PROFESSIONAL QUALIFICATIONS

    ACII/AIIK

    EXPERIENCE

    At least 6 years relevant experience

    Send mail to recruitment@apollo.co.ke

    Apply via :

    recruitment@apollo.co.ke

  • Insurance Sales Representative

    Insurance Sales Representative

    Job Key roles

    To prospect for potential customers as per the corporate strategy.
    Achieving unit and branch business goals through quality sales and superior customer service to clients.
    Develop business segments as per company strategy with compliance.
    Providing competitive quotations to prospects.
    Consulting on the most effective cover for a particular need, while taking a number of factors into account.
    Setting up meetings, preparing and delivering presentations to potential clients.
    Developing and maintaining good working relationships with intermediaries and existing customers.
    Introducing new products and promoting them through regular visits and frequent communication with intermediaries, existing clients and prospects.
    Ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors’ products.
    Delivering good customer service by responding swiftly to queries and concerns from clients.

    Apply via :

    www.linkedin.com

  • Chief Of Staff

    Chief Of Staff

    This role will be responsible for key business insights and accountability mechanisms, ensuring that business operations are delivering to plan. The position is a highly influential and visible role combining strategic planning, business management, and process improvement.
    The Chief of Staff is the CEO’s partner in preparing the company’s short-term and long-term strategic roadmap and enabling the management teamto deliver on expected results. This individual acts as a liaison between the CEO and his direct-reporting management team.
    KEY PRIMARY RESPONSIBILITIES

    Provide project management oversight and guidance to projects of high importance and will lead key strategic cross-functional and transformational projects.
    Build and regularly update the company’s strategic plan, and meet regularly with executives to cascade down goals throughout the organization.
    Manage the agenda for the management team, including management meetings and off-sites, and ensure communication and coordination between teams is as efficient as possible.
    Formulate, implement and communicate key business metrics for reporting to CEO and Board of Directors.
    Support the CEO in executive communications, both internally and externally. Manage and develop the content and communication for presentations in concert with PR and Marketing teams.
    Interact across multiple functional areas to significantly increase interdepartmental efficiencies
    Align execution to goals, remove roadblocks, perform analysis and gather research to facilitate faster decision-making, and ensure communication and reporting are happening smoothly and consistently.
    Follow up with managers across organization on important next steps coming out of CEO’s meetings.
    Identify, document, and follow-up on key management issues and factors blocking decisions, and help drive their closure to ensure overall productivity of company.
    Monitor business processes and lead change management where necessary to improve process efficiency.
    Perform strategic consulting (analytics, research, consumer insights) to make decisions.
    Ensure regular, consistent reporting and updates from executives and other managers, facilitating communication across the organization.

    Generic Duties

    Contribute to business-wide strategic planning and strategy development for the whole Group as a member of the EXCO
    Develop and maintain relationships with key business stakeholders (board members, management team, regulatory bodies) 
    Participate in development of Group policies, systems and processes as a member of the Group EXCO

    ACADEMIC QUALIFICATIONS

    Bachelor’s degree, MBA preferred or similar experience

    JOB SKILLS AND REQUIREMENTS

    Strong personal drive and self-motivation
    Creativity in solving problems and generating innovative solutions
    Deep aptitude for numbers
    Strong business acumen, financial skills, and analytical abilities, including strong Excel modeling skills
    Well-honed written, verbal and creative communication skills

    PROFESSIONAL QUALIFICATIONS

    Project Management is desirable

    EXPERIENCE

    Ability to operate at senior levels of the company, develop strategic analysis that sways decision makers, and build successful relationships with key stakeholders internally and externally to help drive results.
    Strong project management (PM) skills: ability to drive multiple high profile projects, effectively leverage all resources to drive results & create excellent processes.
    Ability to operate in an ambiguous environment, with minimal supervision.
    Ability to understand complex business, product strategies, develop strategic frameworks as well as translate key themes and tactics into understandable, executable components and messages
    Ability to translate insight into content, create slide or written presentations, create overall communication plans

    Send Application to hr@apollo.co.keDeadline: 07-Aug-2020

    Apply via :

    hr@apollo.co.ke

  • Agency Manager

    Agency Manager

    We are looking to recruit for the position of Agency Manager in our 3 locations of Nairobi, Machakos & Nyeri.
    As an Agency Manager, you get to continue to grow and build your team of Unit Managers and contracted Agents in selling our portfolio of products.
    Some of your responsibilities will include:
    Key Responsibilities

    Recruit, train and supervise a team of Unit Managers and Life Agents within your specified region.
    Drive the performance and growth of our portfolio of products per provided productivity targets, product mix and in line with industry regulatory standards.
    Motivate and coach the team towards meeting set productivity and persistency targets as well as growing the recruited agents.
    Put in to place plans and measures that ensure that premiums under your team’s portfolio are paid when due.
    Identify new target markets and implement activities that will enable the company to penetrate and retain this business in the long run.
    Work with and ensure that recruited agents are in compliance with regulation in line with IRA/AKI requirements.
    Assist agents to formulate goals in tandem with their field activities.
    Handle day to day administrative issues and monitor, prepare and submit required production reports.

    Desired Academic Qualifications, Skills & Experience

    Certificate of Proficiency in Insurance (mandatory)
    At least a Diploma in a Business related field
    Team leader in a sales oriented set up with a minimum of 2 years’ experience

  • Developer 

Vendor Manager

    Developer Vendor Manager

    About the Developer position:
    As a Developer you will contribute across the technology stack, covering the end-to-end development of web and native applications, as well as improvement to DevOps tooling.
    Key Responsibilities
    The specific responsibilities of the Developer include:

    Shaping and implementing technology / business solutions to contribute to organization’s competitive differentiation.
    Uses Agile engineering practices and various software development technologies to rapidly develop creative and efficient solutions that enhance organization’s technology stack.
    Collaborates with other team members to implement user stories, write tests, and continuously deliver new / improved product functionality.
    Communicates with internal IT teams to resolve technical dependencies during implementation.
    Builds organization’s brand in the technology community.

    Qualifications
    As the ideal candidate for this role you have:

    3+ years of software development experience
    Relevant technology diploma / degree
    Experience with relational and NoSQL Databases
    Experience in code refactoring, pair programming, continuous integration and deployment
    Experience leveraging various design patterns, test-driven development, and automated testing frameworks (e.g. RSpec, JUnit, Selenium)
    Excellent understanding of server-side technologies (e.g. Node.js, Go, Ruby on Rails, Java, PHP, .Net) and client-side languages and frameworks (e.g. Javascript, AngularJS, ReactJS)
    Knowledge of designing RESTful APIs, SSO / OAuth, LDAP and Search Technologies
    Knowledge of Agile software development practices
    Minimum 1 year in Android Development will be an added advantage

    What Opportunities Exist at APA

    Opportunity work in an innovative, dynamic environment with a focus on delivery
    Opportunity to pioneer and drive the digital transformation in financial services in the region
    A chance to work with highly motivated and skilled colleagues
    Continuous learning and professional development opportunities with academic and professional sponsorship, mentoring opportunities to accelerate your career
    A balanced career with a focus on wellness and sustainable lifestyle

    go to method of application »

  • Chief Executive Officer

    Chief Executive Officer

    The Role
    We are hiring for the position of Chief Executive Officer (CEO) – AAMC who will be responsible to lead a team in ensuring an efficient and effective operation of the Group’s offering of investment and retirement products and services and for the investment and portfolio management services that meet internal and external stakeholder’s expectations.
    We are seeking a dynamic and experienced leader to join our team. The CEO will work closely with multiple stakeholders including the Board of Directors towards ensuring that the investment strategy of the Apollo Group is robust, fully actualized and offering a superior return. The ideal candidate for this position should have previous corporate management experience and a proven track record for results-driven leadership and effective team management with the ability to see the ‘big picture’ in a variety of settings.
    Key Responsibilities

    Supporting the execution and achievement of the agreed company’s strategic objectives.In particular:

    Manage Group funds in accordance with the client mandates
    Manage and grow funds for non-group (third party) mandates
    Manage and grow the Unit Trusts business
    Profitably grow all business lines in accordance with the agreed and approved budgets
    Deliver on the agreed key performance indicators

    Overall responsibility for managing the Company’s Capital requirements and return on capital
    Manage and drive investment performance through:

    Approve and implement investment decisions and transactions within agreed mandates
    Undertake research (internally or through third parties) to guide development of house view and recommendations for investment decisions
    Evaluate and monitor portfolio performance against agreed benchmarks, identify reasons for divergence and proposing suitable action

    Provide leadership in the development of innovative, customer oriented products and initiatives that support the achievement of long-term profitable growth.
    Overall responsibility for operational efficiency of the company by ensuring proper policies, systems and procedures are in place to effectively manage and control the business
    Overall responsibility for the implementation of an effective risk management framework for the company.
    Ensure adherence to the corporate governance standards as set by the Board including the Approvals Framework and compliance with all statutory, regulatory and other relevant requirements.

    Desired Skills & Experience

    Proven experience and expertise in investment management at senior levels in a relevant environment, such as a bank, asset manager, investment fund, stockbroker or insurance undertaking.
    A professional qualification in at least one of the areas of finance, investment, or equivalent qualification.
    Demonstrates sound understanding of financial instruments, investment products and strategies and the regulatory environment in which they are offered.
    Established track record in achieving and delivering results, with a commitment to quality and customer-centricity.
    Portfolio management experience, analytical and due diligence capabilities, including in alternative investment strategies.
    Strong leadership and management skills to successfully motivate, coach and develop team members to reach high performance.
    Has a strategic perspective, anticipates and embraces changes, with a strong business acumen and able to turn challenges into opportunities.
    Good oral and written communication skills – a team player who is able to ‘lead from the front’.

  • Head Of Digital

    Head Of Digital

    About the Head of Digital Position:
    As the Head of Digital, you will be responsible for leading the cultural and technical transformation of the organization. You will work closely with leadership to shape the digital strategy based on a thorough understanding of market trends, technical breakthroughs and customer behavior.
    What Opportunities Exist at APA

    Opportunity work in an innovative, dynamic environment with a focus on delivery
    Opportunity to pioneer and drive the digital transformation in financial services in the region
    A chance to work with highly motivated and skilled colleagues
    Continuous learning and professional development opportunities with academic and professional sponsorship, mentoring opportunities to accelerate your career
    A balanced career with a focus on wellness and sustainable lifestyle

    Key Responsibilities
    The specific responsibilities of the Head of Digital include:

    Designing and delivering customer journeys to improve the customer and business experience and ensure consistency and quality of the customer experience
    Develop (and prioritize for delivery) digital products and solutions that deliver on business outcomes for the digital unit.
    Serve as thought leader and trusted business advisor to senior management and various stakeholders
    Working and liaising with Heads of department to transfer skills into the broader organization
    Ensure all digital programs have clearly defined metrics to evaluate success and continuous, measurable improvement
    Keeping track of key developments in the digital space across all industries to continually identify new ideas, tools and trends that could provide opportunities for new developments
    Identifying potential digital startups and companies in the market for partnerships with digital unit
    Budgeting for and enabling teams to experiment and build proof of concepts and projects to generate product ideas.
    Leading by example for teams to create knowledge repositories and external publications of innovative and success stories from organization

    Qualifications
    As the ideal candidate for this role you have:

    10+ years of total experience including 7+ years of best-in-class digital experience and knowledge, with a deep understanding of Agile and Design Thinking
    A track record of setting business/brand vision and strategy and bringing this to life digitally
    Experience in large company transformations (typically in the consumer and technology sectors), and the managerial ability to lead and see programs through completion.
    Superior intellect, strategic and tactical thinking ability, combined with a strong business sense to challenge the status-quo.
    Very strong problem-solving skills (analytical skills, creativity and logical thinking) to tackle complex issues; may go beyond application of existing know-how.
    Capability to develop and articulate reliable plans and digital strategies, implement them and link them to functional and business financial plans.
    Great organizational skills, with excellent planning and time management skills and ability to build an environment where the organization and its people learn naturally from experiences and look for ways to apply their learning to benefit the organization.
    Proven success in leading, coaching and developing teams in a collaborative way and ability to effectively influence people of all levels in a fast-moving environment.
    Ability to coach Product owner and Squad teams to think as a customer, to anticipate new customer needs and to further develop the range of services to the mutual benefit of both
    Experience in use of analytics tools to generate customer insights.
    Ability to anticipate changing client organization needs, including the expectations of partners
    Graduate/advanced degree in computer engineering or equivalent degree. Management studies is a plus.
    Banking/insurance experience is a plus.

  • Developer 

Senior Systems Analyst 

Agile Coach

    Developer Senior Systems Analyst Agile Coach

    About the Developer position:
    As a Developer you will contribute across the technology stack, covering the end-to-end development of web and native applications, as well as improvement to DevOps tooling.
    What Opportunities Exist at APA

    Opportunity work in an innovative, dynamic environment with a focus on delivery
    Opportunity to pioneer and drive the digital transformation in financial services in the region
    A chance to work with highly motivated and skilled colleagues
    Continuous learning and professional development opportunities with academic and professional sponsorship, mentoring opportunities to accelerate your career
    A balanced career with a focus on wellness and sustainable lifestyle

    Key Responsibilities
    The specific responsibilities of the Developer include:

    Shaping and implementing technology / business solutions to contribute to organization’s competitive differentiation.
    Uses Agile engineering practices and various software development technologies to rapidly develop creative and efficient solutions that enhance organization’s technology stack.
    Collaborates with other team members to implement user stories, write tests, and continuously deliver new / improved product functionality.
    Communicates with internal IT teams to resolve technical dependencies during implementation.
    Builds organization’s brand in the technology community.

    Qualifications
    As the ideal candidate for this role you have:

    3+ years of software development experience.
    Experience with relational and NoSQL Databases.
    Experience in code refactoring, pair programming, continuous integration and deployment.
    Experience leveraging various design patterns, test-driven development, and automated testing frameworks (e.g. RSpec, JUnit, Selenium).
    Excellent understanding of server-side technologies (e.g. Node.js, Go, Ruby on Rails, Java, PHP, .Net) and client-side languages and frameworks (e.g. Javascript, AngularJS, ReactJS).
    Knowledge of designing RESTful APIs, SSO / OAuth, LDAP and Search Technologies.
    Knowledge of Agile software development practices.
    Relevant technology diploma / degree.

    go to method of application »

  • Design Lead 

Digital People Lead 

Product Owner

    Design Lead Digital People Lead Product Owner

    APA Insurance Limited, a wholly owned subsidiary of Apollo Investments Limited (Apollo Group), one of the leading financial groups in East Africa.
    Since our founding in 1977, our mission has been to provide present and future peace of mind to the East African market and, in turn, enhance the quality of life for both our clients and their loved ones.
    About the Design Lead position:
    As Design Lead you will be involved in partnering with the Head of Digital and the leadership team to develop and drive end-to-end user experience design including research, ideation, conception, detailed design, prototypes and validation across multiple products and areas. The Design Lead will seek to create and influence the creation of the ultimate user experience to create business impact
    What Opportunities Exist at APA

    Opportunity work in an innovative, dynamic environment with a focus on delivery
    Opportunity to pioneer and drive the digital transformation in financial services in the region
    A chance to work with highly motivated and skilled colleagues
    Continuous learning and professional development opportunities with academic and professional sponsorship, mentoring opportunities to accelerate your career
    A balanced career with a focus on wellness and sustainable lifestyle

    Key Responsibilities
    The specific responsibilities of the Design Lead include:

    To drive end-to-end user experience design, including discovery, ideation, conception, detailed design, prototypes and validation across multiple products and areas
    Work across multiple cross-functional product teams, the Design Lead will seek to create and influence the creation of elegant user experience to create business impact (e.g., customer, employee and advisor engagement /productivity)
    Work closely with digital factory executives, Product Leads, Product Managers, Engineering Leads along with marketing and business stakeholders to design and deliver user-centric experiences
    Lead a team of UX/UI Designers in leveraging creative and holistic thinking to provide an engaging and intuitive user experience for digital products
    Mentor designers within the UX/UI team, helping them set and achieve satisfying career goals
    Grow the organizational design capabilities through introducing design thinking across the organization and recruiting and hiring new designers.
    Implement a culture and principles within the team that prioritize inclusion, innovation and teamwork, while setting new standards in executional and operational excellence
    Lead user research, persona development, usability testing, contextual inquiry, and task analysis
    Constantly monitor analytics, customer feedback, digital banking leaders and best practices to practice insight-driven optimization and innovation
    Collaboratively work with Product Leads, Product Managers to understand their digital product roadmaps and requirements and to ensure UX is tightly integrated into the roadmaps. Ensuring that there is a strategic UX vision for the organisation, which will be actualized over time through evolutionary, iterative updates.
    Work with cross-functional product development teams to build designs that meet those requirements – including design specification documents, user flows, wireframes, prototypes, etc.
    Develop, communicate and enforce a Design System which incorporates user experience and user interface guidelines for each digital solutions

    Qualifications
    As the ideal candidate for this role you have:

    Extensive design experience (6+ years) in a digital product environment
    Experience with designing quality consumer products, as well as enabling business capability and objectives through technology
    Entrepreneurial self-starter who is self-motivated, but also a team player with a professional presence
    Experience with conducting user research, usability testing, A/B testing, interface design, rapid prototyping, agile product development
    Knowledge of Agile software development process
    Well-rounded user-centered design portfolio that spans some combination of web, mobile, tablet, TV, and wearables.
    Graphical and Visual design skills, including hands on experience with diverse set of software such as Sketch app, Adobe suite, OmniGraffle, Balsamiq, Axure, Invision, Framer or other tools for graphic design, visual design and prototyping
    Bachelor’s degree in Design or equivalent area

    go to method of application »

  • Business Intelligence Officer

    Business Intelligence Officer

    DEPARTMENT: ICT
    REPORTS TO: Group Chief Information Officer
    LOCATION: Head Office
    JOB PURPOSE
    The main purpose of this role is to support data analytics strategies across the Group by developing and providing business intelligence solutions. The job holder should be able to use analytical skills to monitor key performance indicators and provide actionable data for the Groups business strategies.
    KEY PRIMARY RESPONSIBILITIES

    Use of data to determine market and business trends to increase profits and efficiencies within Group entities
    Gather data through a variety of ways, from mining Group data, as well as looking at competitor analysis / industry trends to help identify areas of improvement and cost reduction
    Analysing data to determining past trends and current situation within the Group and industry, and communicating those trends to Management in a timely manner, highlighting their relative importance and impact to the business
    Report on findings and propose strategies to enhance business profitability and efficiency
    Collaborating with end users to identify needs and opportunities for improved data management and analysis.
    Consulting with end users / Management on business needs, translating business needs into analytics/ reporting requirements
    Creation of dashboards for presentation of accurate information to Management at different levels and locations
    Developing, packaging and delivering new service offerings related to business intelligence, encompassing clearly defined value propositions and creating realistic profitability models
    Overseeing development of an enterprise data warehouse as part of Group wide digital transformation strategy
    Improving and streamlining processes regarding data flow and data quality to improve information confidentiality, integrity and availability
    Overseeing the ongoing development and operations of a business intelligence architecture that enables fact-based decision-making and ad hoc analysis and insight generation

    ACADEMIC QUALIFICATIONS
    Bachelor’s degree in Information Technology or a Business related field.
    PROFESSIONAL QUALIFICATION
    Relevant professional qualification from a recognized institution.
    SKILLS AND ATTRIBUTES

    Proficiency in IBM Cognos and Oracle Business Intelligence. Other platforms an added advantage
    Proficiency in SQL
    Technical Skills: use of BI tools to mine data sources and look for trends
    Strong Analytical Skills: determining what data trends mean. Being able to analyze the data is crucial
    Communication Skills: Communicate their findings to the company and/or managers
    Problem-solving: Recommend solutions for creating more revenue and reducing loss
    Time Management: work on large projects with many data streams and many deadlines. Being able to time manage is crucial.

    Strong preference will be given to candidates with the above qualifications, skills and experience. If your career aspirations match this exciting opportunity, please submit your application through APA Insurance Career website before 12th June 2018. Only shortlisted candidates will be contacted.