Website: Website http://www.apainsurance.org/

Recovery Officer

KEY PRIMARY RESPONSIBILITIES

Maintain the following records: –

Recovery register for motor, non-motor, and medical claims
Discharge vouchers register
Incoming cheques register both from advocates and in house settlements

Ensure that all matters that are recoverable are not time-barred.
Registration and pursuit of all third-party recoveries with insurance companies, advocates, and any other debtors owing to the company.
Maintain and update proper records of the company’s recoveries and expected recoveries from other Insurance Companies for motor, non-motor, and medical claims.
Ensure that initial demand has been sent out on all recovery matters and that all recovery files are up to date.
Issuing hearing Notices to the various witnesses
Reply to all third party demand letters and process the genuine claims
Negotiating all Recovery claims with third-party Advocates where suits have been filed or demand letters received.
Quantify and document the company’s recovery claims paid to the third parties and other insurance companies within a reasonable time.
Promptly deal with third-party claims that fall under Knock for Knock for purposes of cost-cutting on the claim.
Appoint tracers to investigate legal/beneficial ownership of third-party vehicles, economic status, and physical addresses for purposes of pursuing recovery through court.
Liaising with external advocates & service providers with regard to attendance and production of evidence in court.
Meet the set recovery target each month and deal with general correspondence on recovery matters.
Drafting legal opinions on settlement proposals on matters in court, swapping and knock for knock.
Process claim payment to the third party claimants and the advocates
Attend court to produce claim documents when required and pursue witness statements from the insured and all other relevant witnesses.
Providing reports on recoveries to the Legal Manager.
Work in the claims department on other duties that may be assigned from time to time.

ACADEMIC QUALIFICATIONS
A Bachelor’s Degree in Law
JOB SKILLS AND REQUIREMENTS

Good questioning, negotiating and influencing & communication skills ® Have own initiative and use the corporate claims philosophy effectively
Have the experience to know when it’s best to deal with a matter on a compromise basis or when a defense is more likely to be successful
Ability to make decisions quickly and confidently.
Good working knowledge of MS Office applications (Ms. Excel, Word, Power-point, Outlook)
In-depth knowledge of internal systems (Turn-quest)
Team player with high customer awareness skills

PROFESSIONAL QUALIFICATIONS
Any professional qualification will be an added advantage
EXPERIENCE
At least 1 – year relevant experience in the Insurance industry.

Send mail to recruitment@apollo.co.keDeadline:25-Jul-2021

Apply via :

recruitment@apollo.co.ke

October 28, 2024
Assistant Manager Micro Insurance Business Portfolio

KEY PRIMARY RESPONSIBILITIES
PRIMARY RESPONSIBILITIES:
Partnerships & Internal Stakeholder Management (Strategy Alignment Pillar: Achievement)

Building and strengthening business relationships with existing and prospective clients to achieve performance targets.
Liaising and negotiating terms with specialists and other service providers such as veterinary doctors, agronomists, and research institutions, technology providers for risk assessment, risk analysis, and overall business management.
Track and record activity on accounts and assist in closing deals to meet these targets, ensure collection of outstanding premium in line with credit control policy and actively manage the claims experience.
Supervising Assistant Business Developers to meet the set annual sales targets.
Ensure effective management with internal stakeholders from group (APAI, APAL & AAMC) and supporting teams (Finance, Claims, Re-Insurance, Actuaries and Product Team, HR, Marketing, Risk, Legal & Compliance, Customer Experience and Innovation, ICT & Digital)

Brand & Marketing Management (Strategy Alignment Pillar: Growth)

Engage with capacity building institutions, such as micro insurance network, and other key bodies to build and development APA partnerships and brand
Continuous engagement with marketing team for brand exposure initiatives, claims pay out celebrations and PR opportunities for advocating micro insurance
Engage in field activities to ensure consumer awareness, education as key business driver

Product Development & Management (Strategy Alignment Pillar: Growth)

Managing the business portfolio through prudent underwriting in order to achieve the targeted business mix and claims ratio.
Ensure the implementation and adherence to underwriting service standards and manuals in line with the customer service charter.
Propose and design new product solutions with strategic product development partners, and re-insurance partners

Customer Focus (Strategy Alignment Pillar: Growth)

Achieving departmental service standards in processing, approval and release of crucial documents’ within set Turn Around times.
Cross sell other micro insurance products through product bundling
Conducting market research and exploring blue ocean opportunities, presented by the market to develop innovative micro insurance products and solutions that meet customer needs through human centred design thinking.
Develop customer engagement strategy, and focus on customer needs and solutions that address customer pain points

Innovative Thinking (Strategy Alignment Pillar: Transformation)

Ability to pilot new product solutions for emerging consumers to enable scale
Use of technology to improve risk analysis, customer data, pricing and cost reduction to improve profitability and customer experience
Assist in developing and executing the micro insurance business plan, through innovative approach
Explore and implement new alternative distribution channels

GENERIC DUTIES

In liaison with the HOD, attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
Identify opportunities for campaigns, services, and alternative distribution channels that will lead to an increase in sales.
Attend training to ensure skills development
Participate in company CSR and brand building activities in liaison with other departments.

ACADEMIC QUALIFICATIONS

Bachelor’s degree in Commerce (Insurance/Business Administration/Entrepreneurship) or BSc Agribusiness Management

JOB SKILLS AND REQUIREMENTS

Interpersonal, effective communication and presentation skills
Proven team player and client relationship management skills
Customer Centricity Skills
Micro insurance expert
Strategy execution and entrepreneurial thinker
Product design and training skills
Analytical skills
Leadership skills

PROFESSIONAL QUALIFICATIONS

Diploma in Insurance
Member of a relevant professional body

EXPERIENCE

At least 3 years relevant industry experience with experience in dealing with micro insurance products targeting emerging consumers
Track record of applying human centred design thinking/customer centricity frameworks

Send mail to recruitment@apollo.co.keDeadline:07-Jul-2021

Apply via :

recruitment@apollo.co.ke

October 28, 2024
Manager-Care and Provider Relations

Employment Type:Permanent
Job Id:pdA7xFmHRX
KEY PRIMARY RESPONSIBILITIES

Accrediting high level and cost effective medical providers and negotiating on rates and discounts; Manage contracts with service providers including developing innovative reimbursement options and positioning APA as a partner to the providers.
Maintaining proper case management principles through reviews of all pre-authorizations;
Ensure proper mechanisms are in place for reviewing all individual proposal forms and medical reports and advising the medical underwriting on risk management and appropriate limits of cover;
Lead the development and implementation of programs for promoting healthy lifestyle through coordination of wellness camps and health talks, distributing health publications and engaging all clients with chronic diseases to the CDM panel for better disease management;
Implementing internal and external audit recommendations on matters related to case management and medical provider’s provisions within the agreed timelines;
Coordinating the approval process of all overseas referrals as per the set guidelines;
Contributing to attaining renewal retention by training scheme leaders on benefit utilization;
Guiding the business in compliance to health regulations relating to health insurance. Comply with statutory, regulatory and internal control processes at the business units including internal and external audit recommendations;
Developing departmental budget and business plans to achieve the set company targets;
Entrenching performance based appraisal of departmental staff in line with their set KPIs and departmental targets;
Participating in company CSR and brand building activities in liaison with other departments;
Training, coaching and mentoring staff in order to improve performance and cohesion within the department;
Implementing interdepartmental SLA in liaison with other departmental heads;
Participating in management meetings, projects and committees as assigned.
Develop and implement a Managed Care strategy aimed at coordinating medical care to achieve good patient experience, better treatment outcomes and reduced healthcare costs.
Develop departmental budget and business plans to achieve the set company targets;
Entrench performance based appraisal of departmental staff in line with their set KPIs and departmental targets;
Participate in company CSR and brand building activities in liaison with other departments;
Train, coach and mentor staff in order to improve performance and cohesion within the department

ACADEMIC QUALIFICATIONS

Bachelor’s degree in relevant field eg 1st Degree in medicine/pharmacy/Nursing together with post graduate qualifications in healthcare management/health systems management/health economics/MBA
Business Management Training

JOB SKILLS AND REQUIREMENTS

Strong leadership and management skills
Ability to work independently and build effective interpersonal relations
Bias towards innovation and development of new ideas in problem solving
Professionalism in dealing with both internal and external customers
Effective communication both written and verbal

PROFESSIONAL QUALIFICATIONS

ACII/AIIK or
Registered with a recognized medical professional body; Kenya Medical Practitioners and Dentists Council / Nursing Council of Kenya (NCK

EXPERIENCE

At least 8 years’ relevant experience with 3 years’ at managerial level.

Send mail to recruitment@apollo.co.keDeadline:22-Jun-2021

Apply via :

recruitment@apollo.co.ke

October 28, 2024
Internal Audit Assistant

KEY PRIMARY RESPONSIBILITIES

Reviewing various business processes and documents to check for controls and compliance with the company policies which includes Physical Asset verification and conducting systems audits. This involves:

Conducting interviews during audits;
Preparing working papers for the various audits;
Developing and administering surveys;
Summarizing audit issues;

Detecting fraud and conducting follow up investigations;
Identifying all risks including people, technology and process risks, and evaluate the efficiency and effectiveness of controls;
Conducting data extraction, analysis, and security reviews utilizing software tools to guide the audit process;
Identifying and documenting audit issues and recommendations concerning areas being reviewed;
The performance of ad hoc assignments as required (e.g. investigations, advisory engagements)

ACADEMIC QUALIFICATIONS

Bachelors’ degree in Commerce/Accounting /Finance or related discipline

JOB SKILLS AND REQUIREMENTS

Analytical Skills
Report writing skills
Interpersonal skills
Communication skills

PROFESSIONAL QUALIFICATIONS

CPA Section IV / ACCA equivalent

EXPERIENCE

At least 3 years work experience in a reputable firm or insurance company.
Experience in forensic audit will be an added advantage.

Send mail to recruitment@apollo.co.keDeadline:15-May-2021

Apply via :

recruitment@apollo.co.ke

October 28, 2024
Senior Software Developer Motor Assessor Business Developer Senior Business Developer Business Service Team Supervisor/Leader

KEY PRIMARY RESPONSIBILITIES

Shaping and implementing technology/business solutions to contribute to the organization’s competitive differentiation
Provide innovative solutions to complex business problems.
Plan, develop and implement large-scale projects from conception to completion.
Develop and architect lifecycle of projects working on different technologies and platforms.
Uses Agile engineering practices and various software development technologies to rapidly develop creative and efficient solutions that enhance the organization’s technology stack
Collaborates with other team members to implement user stories, write tests, and continuously deliver new/improved product functionality
Review and provide feedback to teammates on pull requests raised.
Communicates with internal IT teams to resolve technical dependencies during implementation
Builds organization’s brand in the technology community

ACADEMIC QUALIFICATIONS

Bachelor’s Degree in Information Technology / Computer Science or equivalent work experience
Master’s Degree in Computer Science / Engineering / Information Technology will be an added advantage

JOB SKILLS AND REQUIREMENTS

Full-stack engineer with a passion for mentoring other colleagues in the team
Real passion for development and a demonstrated appetite for continual learning
Appreciation for pair programming
Familiarity with continuous integration and test-driven development

PROFESSIONAL QUALIFICATIONS

Excellent understanding of Java programming and Spring Boot
Working knowledge of HTML/ CSS, and a modern frontend Javascript framework, such as ReactJS, Vue.js
Working knowledge of Mobile technologies like Kotlin, Android, iOS
Experience with database technologies, such as relational and NoSQL databases
Experience building, testing, and documenting APIs
Working knowledge of TDD
Working knowledge and experience in designing distributed applications
Cloud-native development and operations (DevOps, Docker, K8s)
Experience with cloud platforms (AWS/GCP/Azure)
Excellent experience with Git

EXPERIENCE

Extensive experience (5+ years) in software development, scripting, and project management
Experiences with code refactoring, design patterns, design-driven development, continuous deployment, highly scalable applications, application security
Experience with Java testing frameworks, such as Mockito, Junit

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Use the emails(s) below to apply

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October 28, 2024
Business Team Supervisor/Leader Senior Business Developer Software Developer Motor Assessor

KEY PRIMARY RESPONSIBILITIES

Checking policy documents, endorsements and agreements with service providers and approving membership certificates or other official documents in line with the company’s underwriting manual;
Identifying and referring insurance risks that require reinsurance arrangements ;
Addressing enquiries and feedback from clients within the timelines stipulated in the service charter and/or SLAs signed with respective clients;
Observing strict adherence to cash and carry rule and/or company credit control policy and escalating exceptions;
Addressing reconciliation issues in liaison with the finance department;
Responding to internal and external audit queries and implementation of recommendations;
Allocating incoming mails amongst team members and ensuring they are worked on within the agreed turnaround times;
Complying with statutory, regulatory and internal control processes at the business units;
Responsible for timely renewal invitations, processing of payments and confirmation done by the team as per the SLA;
Maintaining accurate records and up to date record on follow up of medical requisitions, premiums, PIN numbers and renewal confirmations as per the set timelines;
Complying with statutory, regulatory and internal control processes at the business units including internal and external audit recommendations;
Developing departmental budget and business plans to achieve the set company targets;
Entrenching performance based appraisal of departmental staff in line with their set KPIs and departmental targets;
Participating in company CSR and brand building activities in liaison with other departments;
Training, coaching and mentoring staff in order to improve performance and cohesion within the department;
Implementing interdepartmental SLA in liaison with other departmental heads;
Participating in management meetings, projects and committees as assigned

ACADEMIC QUALIFICATIONS
Bachelor’s degree in Actuarial Science or an equivalent.
JOB SKILLS AND REQUIREMENTS

Leadership skills
Teamwork skills
Interpersonal and Communication skills
Analytical skills

PROFESSIONAL QUALIFICATIONS
ACII/Diploma in Insurance
EXPERIENCE
At least 6 years relevant experience

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View APA Insurance SalariesSend mail to recruitment@apollo.co.keDeadline:30-Apr-2021

Apply via :

recruitment@apollo.co.ke

October 28, 2024
Product Owner

No of Positions: 2
Department:                    Digital Factory
Reports to:                       Head of Digital
Location:                          Head Office
Summary of the Position
End-to-end responsibility for digital product decisions and outcomes related to one or more digital solutions, with a mission to shape and implement solutions that transform Customers, Business Partners, and Employee Experiences.
Key Accountabilities

Enables strategy by collecting ideas and implementing digital solutions
Involved in a cross-functional team to own and co-create user-centric digital solutions to deliver business impact
Represents the voice of the customer with respect to digital product features
Grooms best-in-class product features with detailed analysis of impact vs value
Owns the creation and prioritization of the digital product backlog for specific digital solutions
Shapes and owns the digital product roadmap and vision
Works within a cross-functional team to clarify requirements and delivery expectations with business stakeholders
Helps teams rapidly deliver digital solutions that add value to the organization
Define measurable objectives to gain market share, maximize profitability, and/or increase customer satisfaction through customer-centered digital experiences

Qualifications & Experience

3+ years of experience with designing creative, quality consumer products, as well as driving commercialization of these products
A relevant Business/Computer Science degree or advanced degree is a plus
Experience in launching a product and managing a live product
Experience in operating within a multi-channel/multi-region brand
Experience in digital product development and marketing
Certified Scrum product owner is a plus
Knowledge of the banking/insurance industry will be a plus

If you would like to be part of a great team, and your experience matches this job role, please send your CV and Cover Letter to digital@apainsurance.org with the Product Owner as the subject of the email before 15th April 2021.

Apply via :

digital@apainsurance.org

October 28, 2024
Financial Advisor

The ideal candidate will deliver personalized investment solutions to help clients work toward their long-term financial goals. They should be be comfortable creating financial plans and cross checking work to ensure complete accuracy of information.
Responsibilities

Provide financial planning support to clients
Support investment professionals to cultivate client relationships
Prepare financial plans and check their accuracy

Qualifications

form four certificate C+ AND ABOVE
C.V
Strong understanding of the investment business
Excellent interpersonal skills

Apply via :

www.linkedin.com

October 28, 2024
Financial Advisor

The ideal candidate will deliver personalized investment solutions to help clients work toward their long-term financial goals. They should be be comfortable creating financial plans and cross checking work to ensure complete accuracy of information.

Responsibilities

Provide financial planning support to clients
Support investment professionals to cultivate client relationships
Prepare financial plans and check their accuracy

Qualifications

form four certificate C+ AND ABOVE
C.V
Strong understanding of the investment business
Excellent interpersonal skills

Apply via :

www.linkedin.com

October 28, 2024
Portfolio Manager

KEY PRIMARY RESPONSIBILITIES

Evaluating and monitoring portfolio performance to ensure consistency across clients with broadly similar mandates while seeking to achieve out-performance against agreed return benchmarks.
Identifying and executing appropriate asset allocation strategies with due regard to managing portfolio risks and regulatory compliance aspects.
Developing, reviewing and managing client assets in accordance with the mandate. This includes liaising with the back office & external service providers on enquiries regarding the accuracy of client portfolios information & subsequent follow ups regarding their amendments.
Leading the team in executing client reporting actions on a timely basis in respect of monthly fact sheets for the Unit Trust Fund mandates, periodical third party reporting as required, as well as regular thematic thought leadership investment notes targeting current and prospective clientele.
Leading the team by offering clear guidance regarding the research and analysis to be carried out on companies and sectors, as well as oversee the collation of third party research from reputable sources against which internal research findings/opinions may be compared.
Participating in the management earnings call reviews particularly for stocks with representation in the client portfolios and share key takeaways from them with the management and investment committee for their appreciation.
Developing concise investment recommendation notes for the appreciation of the management investment committee, pension fund trustees or other such clients for their due consideration.
Demonstrating proactivity in client service by providing advice, statements, responding to queries etc. and coordinating the team’s response in various client related matters on an ongoing basis with a view to enhancing client retention or client acquisition.
Leading the team in conducting due diligence on brokers, banks and other service providers and recommend a bank panel and respective limits to the management investment committee for their consideration.
Reviewing & monitoring of the dealer’s transactions with brokers, banks and other service providers and reporting back to management and investment committee regarding their alignment to the overall strategy to be executed, as well as compliance with established limits.
Contributing & supporting the General Manager in meeting overall business objectives e.g., through marketing initiatives via online or in-person methods, responding to tenders, actively sourcing for new business to contribute to product development and other such business initiatives that may arise from time to time.

ACADEMIC QUALIFICATIONS

Bachelor’s degree in Finance, Business Administration or any relatable area of focus.

JOB SKILLS AND REQUIREMENTS

Excellent communication and interpersonal skills – the candidate must be able to demonstrate an ability to clearly articulate investment insights to a wide range of clientele, and be able to accommodate different points of view, while generating consensus to the extent possible.
Strong presentation skills and ability to precisely tailor investment pitches to the anticipated audience in terms of communicating the value proposition inter alia.
Ability to quickly acclimatize to the investment management platform in use; familiarity with innova inter alia preferable.
A keen sense of attention to detail in respect of high quality output on client investment notes or fact sheets, investment pitch documents or requests for proposal inter alia.
Strong research capabilities borne of an intellectual curiosity regarding the investment prospects of opportunities that are under consideration for client investments.
An energetic individual, able to transmit a ‘can-do’ attitude through the team in respect of the attainment of company and investment objectives for clients, and align the teams’ strengths for maximum efficiency.

PROFESSIONAL QUALIFICATIONS

Investment qualifications from credible institutions such as the CFA Institute would be an advantage.
Demonstrated pursuit of professional qualifications such as the CFA /CPA II /ACCA II or equivalent will be an advantage.

EXPERIENCE

At least 4 to 6 years of relevant experience in investment management across a wide range of asset classes such as unit trust and third party investment mandates.

Send mail to recruitment@apollo.co.ke

Apply via :

recruitment@apollo.co.ke

October 28, 2024