Jobs Kenya

Website: Website http://www.apainsurance.org/

  • Actuarial Senior Team Leader

    Actuarial Senior Team Leader

    As an Actuarial Senior Team Leader you will be responsible for monitoring, analyzing and reporting on insurance contract liabilities, pricing of products and their approval, risk based capital modelling and compliance with various regulations and requirements and adoption and full implementation of IFRS 17. 
    KEY PRIMARY RESPONSIBILITIES

    Product development which involves conducting research, developing pricing models, profit testing and other actuarial modeling/testing
    Reviewing pricing of insurance contracts/products and development of pricing calculators 
    Reviewing product performance after selling which involves assessing sales volumes, claims experience, expenses and distribution setup
    Validating data and performing actuarial valuation which involves setting up valuation models and estimation of actuarial liabilities (UPR, OCR, IBNR, IBNER, DAC, UARR, ULAE etc);
    Compute the Risk Based Capital on a monthly basis and advise management accordingly
    Preparation/review of the annual Liabilities Valuation & Financial condition report as per the IRA guidelines
    Compliance with IRA guidelines on actuarial function and quarterly reporting including AvE
    Liaising with external actuaries and providing them with information, documents and records needed to execute their work in a timely manner
    Support in the preparation of monthly management reports
    Support in the preparation of annual financial statements
    Support in preparation of board papers, annual budgets and other strategic plans
    Technical Lead in the adoption of IFRS 17 to the full implementation

    ACADEMIC QUALIFICATIONS

    Bachelor’s degree in Actuarial Science or an equivalent

    JOB SKILLS AND REQUIREMENTS

    Advanced knowledge of MS Excel and other Actuarial relevant tools 
    Analytical and highly innovative 
    Presentation skills 
    Communication and interpersonal skills 
    Team player and high organization skills 
    Demonstrable high knowledge in IFRS 1

    PROFESSIONAL QUALIFICATIONS

    At least 7 Actuarial professional examinations
    Member of a relevant professional body

    EXPERIENCE

    At least 5 years’ relevant experience

    Strong preference will be given to candidates with the above qualifications, skills, and experience. If your career aspirations match this exciting opportunity, please submit your application to recruitment@apollo.co.ke with Actuarial Senior Team Leader as the subject of the email on or before 10th February 2023. Only shortlisted candidates will be contacted. 

    Apply via :

    recruitment@apollo.co.ke

  • Business Development- AAMC Officer

    Business Development- AAMC Officer

    To develop and execute a business development strategy by exploring innovative approaches through which to ramp up the marketing and eventual sale of asset management products to as broad an audience as possible. The job holder will be expected to provide effective leadership in respect of leveraging on the existent distribution channels as well as grow & oversee new avenues through which to funnel business i.e., independent financial advisors inter alia.
    KEY PRIMARY RESPONSIBILITIES

    Driving sales volumes and new growth across all asset management product offerings in a systematic manner, especially in the Unit Trust business. Conversion of high net worth and corporate clients is key.
    Driving and converting sales to clients in your current portfolio.
    Establishing and maintaining regular contact with current and prospective clients.
    Dealing effectively and expeditiously with queries and complaints from clients & intermediaries thus enhancing client trust and retention.
    Developing and implementing appropriate marketing strategies, and taking a lead role in developing relevant marketing materials and attendant budgets input.
    Providing timely, up-to-date information and reports to stakeholders regarding the status of the business development initiatives in terms of execution.
    Developing and maintaining a prioritized partner pipeline of all existing, new & prospective intermediaries with a view to strategically targeting them to enhance business development.
    Researching, drafting, and independently producing materials for client meetings/interviews
    Drive the end-to-end sales process
    Ability to document clearly and effectively including tracking marketing initiatives
    Collating and presenting relevant market intelligence with a view to possibly enhancing internal competitive advantages to the extent possible.

    ACADEMIC QUALIFICATIONS

    Bachelor’s degree in Finance, Business Administration, or any such relevant area

    JOB SKILLS AND REQUIREMENTS

    Excellent interpersonal skills.
    A passion for selling investment products/promoting investment literacy.  An analytical approach to business development borne of experience, pragmatism, and well-honed client and product research skills.
    Ability to set up and fully own a business development structure that is both alive to the current structure on the ground e.g., existent DSF, yet also forward-looking in terms of structural efficiency.
    Excellent appreciation of customer needs, an ability to match that need to investment solutions as provided by the asset manager’s current products or advice on potential solutions.

    PROFESSIONAL QUALIFICATIONS

    CISI Level 2 qualification.
    Investment qualifications (ICIFA, CISI, etc.) or any relevant marketing credentials are an added advantage.

    EXPERIENCE

    At least 4 years of relevant experience and a demonstrable track record in closure of business development targets in their historical work experience.

    Strong preference will be given to candidates with the above qualifications, skills, and experience. If your career aspirations match this exciting opportunity, please submit your application to recruitment@apollo.co.ke with Business Development-AAMC Officer as the subject of the email on or before 3rd February 2023. Only shortlisted candidates will be contacted.

    Apply via :

    recruitment@apollo.co.ke

  • Branch Manager Naivasha

    Branch Manager Naivasha

    The Branch Manager is responsible for achieving business growth by meeting business targets. This involves managing and developing the branch through the regional teams with the aim of achieving product targets, enforcing effective credit control, delivering of set loss ratio and building and maintaining customer relationships
    KEY PRIMARY RESPONSIBILITIES

    Building and strengthening business relationships with existing and prospective clients to achieve performance targets;
    Developing and constantly updating underwriting service standards and manuals in line with the customer service charter;
    Achieving branch service standards within set turnaround times;
    Managing the business portfolio through prudent underwriting in order to achieve the targeted business mix and loss ratio;
    Managing outstanding premium as per the credit control policy;
    Managing the implementation of internal and external audit and risk recommendations within the agreed timelines; Exploring opportunities presented by the market and developing innovative products and solutions that meet customer needs;
    Supervising unit managers (APA Life and APA Insurance) from the region;
    Complying with statutory, regulatory and internal control processes at the business units including internal and external audit recommendations;
    Developing departmental budget and business plans to achieve the set company targets;
    Entrenching performance based culture among departmental staff in line with their set KPIs and departmental targets;
    Participating in company CSR and brand building activities in liaison with the Head Office;
    Training, coaching and mentoring staff/DSFs/Independent Agents in order to improve performance and cohesion within the department;
    Implementing interdepartmental SLA in liaison with other departmental heads;
    Participating in management meetings, projects and committees as assigned.

    ACADEMIC QUALIFICATIONS

    Bachelor’s degree in Insurance or an equivalent.

    JOB SKILLS AND REQUIREMENTS

    Sales skills
    Interpersonal and Communication skills
    Customer Service Skills

    PROFESSIONAL QUALIFICATIONS

    ACII/AIIK

    EXPERIENCE

    At least 6 years relevant experience

    Strong preference will be given to candidates with the above qualifications, skills, and experience. If your career aspirations match this exciting opportunity, please submit your application to recruitment@apollo.co.ke with Branch Manager Naivasha as the subject of the email on or before 27th January 2023. Only shortlisted candidates will be contacted.

    Apply via :

    recruitment@apollo.co.ke

  • Business Development Officer – Naivasha Business Development Officer – Kisii

    Business Development Officer – Naivasha Business Development Officer – Kisii

    This position is responsible for developing quotations, scrutinizing proposals, risk assessment and acceptance, renewal follow ups and policy documentation with the aim of enforcing effective credit control, delivery of set loss ratio and building and maintaining customer relationships.
    KEY PRIMARY RESPONSIBILITIES

    Sourcing and procuring of business in line with the set targets/budgets;
    Addressing client/customer enquiries and feedback within the timelines stipulated in service charter and/or SLAs signed with respective clients;
    Reviewing performance of risks through loss ratio reports for both new and existing business;
    Supporting in premium collection;
    Preparing weekly and monthly reports giving details of individual performance on business acquired/lost and feedback on market practices from customers;
    Initiating and strengthening direct business relationships with existing and prospective clients to achieve performance targets;
    Participating in company CSR and brand building activities in liaison with other departments.

    ACADEMIC QUALIFICATIONS

    Bachelor’s degree in relevant field

    JOB SKILLS AND REQUIREMENTS

    Interpersonal and Communication skills
    Time management skills
    Good negotiation skills
    Team Player

    PROFESSIONAL QUALIFICATIONS

    ACII/AIIK

    EXPERIENCE

    At least 2 years relevant experience. 

    go to method of application »

    Strong preference will be given to candidates with the above qualifications, skills, and experience. If your career aspirations match this exciting opportunity, please submit your application to recruitment@apollo.co.ke with Business Development Officer-Naivasha or Business Development Officer-Kisii as the subject of the email on or before 27th January 2023. Only shortlisted candidates will be contacted.

    Apply via :

    recruitment@apollo.co.ke

  • Business Development Officer – Life

    Business Development Officer – Life

    KEY PRIMARY RESPONSIBILITIES

    Generate a pipeline and acquire pension and group life business
    Liaise with pension administratorts, trustees and intermediaries to acquire and retain business
    Identify and provide solutions based on client needs.
    Research on industry trends, Market intelligence and product development. 
    Sourcing and procuring of business in line with the set targets/budgets;
    Strengthen and develop new intermediary and partnerships.
    Addressing client/customer enquiries and feedback within the timelines stipulated in service charter and/or SLAs signed with respective clients;
    Supporting in pension contributions and premium collection;
    Preparing weekly and monthly reports giving details of individual performance on business acquired/lost and feedback on market practices from customers;
    Participating in company CSR and brand building activities in liaison with other departments.

    ACADEMIC QUALIFICATIONS

    Bachelor’s degree in relevant field

    JOB SKILLS AND REQUIREMENTS

    Interpersonal and Communication skills
    Time management skills
    Good negotiation skills
    Team Player

    EXPERIENCE

    At least 3 years relevant experience in Pension and Group Life, with a strong bias on the bancassurance business channel

    Strong preference will be given to candidates with the above qualifications, skills, and experience. If your career aspirations match this exciting opportunity, please submit your application to recruitment@apollo.co.ke with Business Development Officer- Life as the subject of the email on or before 17th January 2023. Only shortlisted candidates will be contacted.

    Apply via :

    recruitment@apollo.co.ke

  • Head of Health

    Head of Health

    This role is responsible for overseeing the health insurance business through effective management, marketing, and development of the health portfolio, ensuring that the  business is commercially viable by enforcingproduct mix,  credit control and managing the claims experience.  The position builds and promotes a customer focused culture that contributes to the overall success of the health business through the development, implementation and monitoring of innovative ideas with a view to providing the business with a competitive advantage.
    KEY PRIMARY RESPONSIBILITIES

    Formulating strategy in line with the objectives of the Company and Group.
    Ensures profitability of the health portfolio by enforcing product mix, setting credit controls, managing loss ratios, and achieving gross premium targets.
    Takes full ownership and accountability for achieving the set sales growth targets through effective management, marketing and development of the health business teams.
    Effective claims management and implementation of cost reduction measures covering acquisition and administration costs.
    Manages services providers to ensure the best possible discounted preferential rates.
    Creates partnerships to deliver economical healthcare solutions
    Formulates, builds, and promotes a customer-focused culture that supports the delivery of an outstanding service.
    Formulates prudent business acquisition and underwriting norms to achieve annual GWP budget.
    Oversee the different sectors of the health business and have robust measurable Key Performance Indicators (KPIs) for the team, holding them fully accountable for results.
    Plans and executes a robust wellness program that promotes the health, safety and well-being of our health clients.
    Creates, implements, and measures the success of a comprehensive business development, communications, and care management program that will enhance APA Apollo’s position within the marketplace.
    Explores new business opportunities to market the products and develops new sources of the distribution to expand outreach and increase revenues through leveraged use of technology.
    Formulates a retail strategy to drive retail business.

    General Responsibilities 

    Actively interfaces with the other Business Units to ensure smooth and efficient processes and optimum use of resources and technology.
    Leads, inspires and coaches team members to achieve their targets while supporting their professional and personal development.
    Supports management projects and participates in the development of policies and procedures.
    Keeps in sight the need to optimize efficiency and revenue while maintaining diligent cost management.
    Ensures compliance with all relevant laws, policies, and regulations as a matter of course.

    ACADEMIC QUALIFICATIONS

    Bachelor’s Degree in Business Administration or a related field required.

    JOB SKILLS AND REQUIREMENTS

    Strong effective communicator in writing business presentations and interpersonal communication.
    Highly developed, demonstrated teamwork skills.
    Demonstrates a high degree of confidentiality in interpersonal interaction.
    Demonstrated ability to market and sell products/services.
    Demonstrated ability to increase productivity and continuously improve methods, approaches, and departmental contribution while remaining cost-sensitive.
    Demonstrated commitment to evidence-based, measurable health products, services, and activities.
    Demonstrated ability to see the big picture and provide useful and strategic advice and input across the company and on the senior executive team.

    PROFESSIONAL QUALIFICATIONS

    ACII/AIIK
    Member of a relevant professional industry-related body

    EXPERIENCE

    At least 10 years of relevant experience with at least 4 years of managerial experience 
    Experience supervising and managing professional staff
    Experience as a trusted resource as a member of a senior-level executive team
    Direct responsibility for the P&L with experience in managing costs and driving operational efficiencies

    Familiarity and skill with the use of IT and analytics.

    If you meet the above qualifications, please send your Cover letter and CV to: recruitment@apollo.co.ke with Head of Health  as the subject of the email on or before 04 November. Only shortlisted candidates will be contacted.

    Apply via :

    recruitment@apollo.co.ke

  • Quality Assurance Engineer

    Quality Assurance Engineer

    JOB DESCRIPTION
    The exploratory tester in an agile team will be responsible for more than just testing the software. S/he will act as a quality champion and empower teams to create highly performant and secure systems. S/he will act entrepreneurially to try unhappy paths and edge cases in performance/security testing to create a highly resilient system. 
    S/he will leverage a combination of automated/ manual testing to efficiently cover the system’s functionality without
    compromising quality. S/he should be comfortable working in a constantly changing work environment and are fully dedicated to “automate everything” principle.
    KEY PRIMARY RESPONSIBILITIES

    Ensure every feature developed by the team is tested
    Blends automated/ manual testing to efficiently cover the system’s functionality without compromising quality
    Feeds the team with detailed information on any defects found, and help the Scrum Master and Product Owner to prioritize defects
    Strives to automate and maintain comprehensive test suites with a continuous improvement mindset
    Works with the IT and operations to run tests in production environments after deployment to ensure quality
    Knows the product vision and works closely with the designers and the Product Owner to translate their vision into tests
    Partners with development teams to identify key areas of risk in new solutions
    Stays updated with industry best practices and standards on testing
    Actively participate in scrum ceremonies as needed to provide clarifications and problem solve with the team
    Knowledge of QA testing frameworks like Appium, TestNG, Selenium, Cucumber is a must
    Knows how to set up the base testing framework for both mobile and web platforms.

    ACADEMIC QUALIFICATIONS

    Bachelor’s degree in Technology or equivalent area.

    JOB SKILLS AND REQUIREMENTS

    Ability to develop integration, performance, and load-bearing tests with tools like Apache JMeter
    Strong understanding of Agile methodologies
    Strong communication skills with the ability to communicate complex technical concepts and align the organization on decisions
    Sound problem-solving skills with the ability to quickly process complex information and present it clearly and simply
    Utilizes team collaboration to create innovative solutions efficiently

    EXPERIENCE

    Extensive QA experience (4+ years) in a digital product environment.
    Significant experience as an exploratory/ hands-on tester with multiple platforms and testing techniques
    Experience with manual acceptance testing at story level, exploratory and creative testing, and within fast-paced sprint cycles
    Experience implementing automated end-to-end tests, experience with frameworks and tools such as BDD, Selenium and the ability to code in Javascript and/or Java
    Experience as a tester on a cross-functional agile team preferred
    Skilled at finding hidden requirements, edge cases, and a “desire to break” attitude

    Apply via :

  • Assistant Business Developer Senior Business Developer

    Assistant Business Developer Senior Business Developer

    KEY PRIMARY RESPONSIBILITIES

    Sourcing and procuring of business in line with the set targets/budgets;
    Addressing client/customer enquiries and feedback within the timelines stipulated in service charter and/or SLAs signed with respective clients;
    Reviewing performance of risks through loss ratio reports for both new and existing business;
    Supporting in premium collection;
    Preparing weekly and monthly reports giving details of individual performance on business acquired/lost and feedback on market practices from customers;
    Preparing quotations, policy documents, issue certificates and cover notes;
    Sending renewal notices to clients and advise on changes in policy if any;
    Participating in company CSR and brand building activities in liaison with other departments.

    ACADEMIC QUALIFICATIONS

    Bachelor’s degree in relevant field

    JOB SKILLS AND REQUIREMENTS

    Team Player
    Negotiation Skills 
    Interpersonal Skills
    Interpersonal and Communication skills 

    PROFESSIONAL QUALIFICATIONS

    ACII/AIIK

    EXPERIENCE

    At least 4-year relevant experience. 

    go to method of application »

    Send your application to recruitment@apollo.co.ke with job title as subject

    Apply via :

    recruitment@apollo.co.ke

  • Group Head of Customer Experience

    Group Head of Customer Experience

    KEY PRIMARY RESPONSIBILITIES

    Developing and executing the annual departmental plan and budget within approved limits;
    Developing a customer service charter and implementing agreed customer service standards in accordance with the approved charter;
    Reviewing identify gaps and recommending changes to internal SLAs and assisting in putting in place corrective action to adhere to customer service standards;
    Conducting continuous customer service gap analysis (internal and external) and engaging stakeholders to develop and implement best solutions to fill the gaps;
    Responsible for the effective running of the contact centre in liaison with the relevant business units;
    Overseeing the various group customer communication platforms;
    Driving development of service culture in the organization through trainings, sensitization of best practices, in-house communication, reward and recognition of service champions and other service initiatives;
    Developing, implementing and managing the customer feedback policy and ensuring resolution of complaints within the agreed standards;
    Collecting and analyzing customer feedback for decision making;
    Training, coaching and mentoring staff in order to improve performance and cohesion within the department;
    Entrenching performance-based appraisal of departmental staff in line with their set KPIs and departmental targets.
    Actively and consistently demonstrate applicable APA Culture initiatives and commitment

    ACADEMIC QUALIFICATIONS

    Bachelor’s degree in Business/Social Science, Finance, Marketing or a related field

    JOB SKILLS AND REQUIREMENTS

    A confident communicator with excellent interpersonal skills and highly customer service-focused.
    Excellent attention to detail.
    Ability to work individually and collaboratively
    Resolving customer complaints quickly and efficiently.
    Management of external relationships
    Team management and development.
    A proactive and customer-first attitude.
    Analytical skills.
    Interpersonal skills.

    PROFESSIONAL QUALIFICATIONS

    Relevant professional Qualification

    EXPERIENCE

    At least 10 years’ relevant experience with at least 4 years at a supervisory level

    Apply via :

    recruitment@apollo.co.ke

  • Reconciliation Accountant Claims Vetter Document Management Extension/Loader Claims Loader/ Vetter

    Reconciliation Accountant Claims Vetter Document Management Extension/Loader Claims Loader/ Vetter

    This role is responsible for correct and timely payments, bank agency duties, bank reconciliations and/or receipting function.
    KEY PRIMARY RESPONSIBILITIES

    Processing approved payments including claims and expenses which involves receiving, recording, and sorting invoices and other payment requisitions and disburse through cash, cheques, and EFTs
    Payment of claims through cheque or electronic means
    Management of all types of cheque documentation
    Obtaining sign off cheques and prompting dispatch to relevant recipients
    Petty cash management which involves disbursing approved expenses or advances and replenishment
    Reconciliation of Provider account statements on regular basis as defined
    Records management
    Answering Client queries through email, phone or directly

    ACADEMIC QUALIFICATIONS

    Relevant University Degree

    JOB SKILLS AND REQUIREMENTS

    Analytical skills
    Numerical skills
    Communication and Interpersonal skills

    PROFESSIONAL QUALIFICATIONS

    CPA/ACCA

    EXPERIENCE

    At least 1 year relevant experience

    go to method of application »

    Send mail to recruitment@apollo.co.ke indicating the position as subject of the mail

    Apply via :

    recruitment@apollo.co.ke