Website: Website http://www.apainsurance.org/

Group – Credit Life Administrator

KEY PRIMARY RESPONSIBILITIES

Preparing Policy documents, certificates, endorsements, and other official company documents in line with the company’s underwriting manual
Authorize debit notes, certificates, and endorsements as per the authorization framework
Addressing inquiries and feedback from clients within the timelines stipulated in the service charter and/or SLAs signed with respective clients;
Observing strict adherence to cash and carry rule and/or company credit control policy and escalating exceptions;
Addressing reconciliation issues in liaison with the finance department and the client/intermediary
Responding to internal and external audit queries and implementation of recommendations;
Complying with statutory, regulatory, and internal control processes at the business units;
Responsible for timely renewal invitations, processing of payments, and renewal confirmation as per company guidelines
Maintaining accurate records in the EDMS and confidential maintenance of medical examination reports and up to date records on follow up of medical requisitions, premiums, PIN numbers, and renewal confirmations as per the set timelines
Participating in company CSR and brand-building activities in liaison with other departments.
Identify and prepare commission/commission statements on a weekly basis

ACADEMIC QUALIFICATIONS

Bachelor’s degree in Insurance/Actuarial Science or an equivalent.

JOB SKILLS AND REQUIREMENTS

Interpersonal and Communication skills
Time management skills
Good negotiation skills

PROFESSIONAL QUALIFICATIONS

Progress in IIK Diploma or CII diploma

EXPERIENCE

At least 2 years of relevant experience

Apply via :

apollogrouprec.peopleshr.com

November 2, 2024
Actuarial Analyst

KEY PRIMARY RESPONSIBILITIES

Pricing of medical insurance contracts/schemes and tenders to ensure competitiveness and business profitability
Work with the internal business development team in Product development, review existing products’ performance and features, and advise management on appropriate changes to adopt.
Perform claims experience analyses to monitor client performance. Prepare clients’ claims experience reports detailing the performance status of the contracts/schemes.
Supporting data analytics and business intelligence analytics in the medical class of business. Conduct cleaning and management of data used in various projects.
Carry out actual Reserving for claims, premiums and expenses, and other financial projections.
Carry out reinsurance utilization analyses and provide guidance on the adequacy of reinsurance arrangements
Developing and maintaining effective actuarial reports of business historical performance with suggested management actions and recommendations.
Assist the department in identifying, and quantifying risk where appropriate and formulating appropriate risk mitigation measures.
Conducting research work within the Line of Business, aligning with local and international industry developments.
Assist in client communication management, including drafting reports, and presentations, actively participating with team members in client meetings
Participate in cross-departmental team activities to support organizational needs as may be required;
Supporting the IFRS 17 implementation.

ACADEMIC QUALIFICATIONS

Bachelor’s Degree in Actuarial Science or any other related field.

JOB SKILLS AND REQUIREMENTS

Proficiency in analytical software /tools (e.g., R, Python, SAS, Advanced Excel, and SQL)
Excellent analytical, problem-solving, and critical thinking skills.
Strong communication skills, both written and verbal, with the ability to present complex information in a clear and concise manner.
Ability to work independently and collaboratively within a team environment.
Strong organizational and time management skills, with the ability to manage multiple tasks and meet tight deadlines.

PROFESSIONAL QUALIFICATIONS

Good progress with professional examinations – a minimum of 3 professional exams

EXPERIENCE

At least 2 years of relevant actuarial experience, preferably in the insurance industry.

Apply via :

apollogrouprec.peopleshr.com

November 2, 2024
Internal Audit Assistant

KEY PRIMARY RESPONSIBILITIES

Reviewing various business processes and documents to check for controls adequacy and compliance with the company policies, procedures, and regulatory requirements:

Conducting interviews during audits
Perform audit procedures to verify the implementation and effectiveness of controls
Preparing working papers for the various audits;
Summarizing audit issues;

Identifying all risks including people, technology, and process risks, and evaluate the efficiency and effectiveness of controls;
Preparing and presenting audit results of audit via written reports and oral presentations to management;
The performance of ad hoc assignments as required (e.g. investigations, advisory engagements).

ACADEMIC QUALIFICATIONS

Bachelor’s degree in Commerce/Accounting /Finance or related discipline

JOB SKILLS AND REQUIREMENTS

Knowledge and experience in the use of Audit Analytics tools and Microsoft Excel
Report writing skills
Excellent written/verbal communication, presentation, and interpersonal skills
Team player with excellent interpersonal skills
Ability to work under pressure and with minimal supervision
Ability to multi-task

PROFESSIONAL QUALIFICATIONS

Holder of CPA (K) or ACCA
Certified Information Systems Auditor (CISA) or Certified Internal Auditor (CIA) will be an added advantage

EXPERIENCE

At least 2 years’ experience in the financial sector or with a reputable audit firm or in the internal audit function.
A good understanding of the insurance industry will be an added advantage.

Apply via :

apollogrouprec.peopleshr.com

November 2, 2024
Web Developer

KEY PRIMARY RESPONSIBILITIES

Collaborate with designers to translate UI/UX wireframes into functional web pages.
Develop responsive and mobile-friendly websites using HTML, CSS, and JavaScript.
Implement interactive features and animations to enhance user engagement.
Utilize front-end frameworks (e.g., Bootstrap, Foundation) to streamline development processes.
Integrate third-party APIs and services to extend website functionality.
Ensure cross-browser compatibility and optimal performance across various devices and platforms.
Perform testing and debugging of websites to identify and resolve any issues.
Optimize websites for speed and performance to provide smooth user experiences.
Maintain and update existing websites with new content, features, and improvements.
Collaborate with back-end developers to integrate front-end components with server-side logic.
Stay up to date with emerging web development trends and technologies.
Keep track of industry best practices to ensure code quality and maintainability.
Participate in code reviews and provide constructive feedback to team members.
Document code, processes, and technical specifications for future reference.

ACADEMIC QUALIFICATIONS

Bachelor’s degree in computer science, Web Development, or a related field

JOB SKILLS AND REQUIREMENTS

Strong problem-solving skills and attention to detail.
Excellent communication skills and ability to collaborate effectively with cross-functional teams.
Ability to work independently and manage multiple projects simultaneously.
Excellent influencing skills and the ability to liaise with multiple stakeholders at all levels, both internally and externally
Proven ability to drive change and constant improvement.
Strong problem-solving, analytical, and time-management skills

PROFESSIONAL QUALIFICATIONS

Any related professional qualifications will be an added advantage.

EXPERIENCE

At least 5 years of experience in a similar role
Proven experience as a Web Developer or similar role.
Proficiency in HTML, CSS, JavaScript, and related front-end technologies.
Experience with front-end frameworks and libraries (e.g., Bootstrap, jQuery).
Familiarity with responsive design principles and mobile-first development.
Basic understanding of back-end programming languages (e.g., PHP, Python, Ruby) and databases.
Solid understanding of version control systems (e.g., Git).
Prior experience with content management systems (e.g., WordPress) is a plus.
Knowledge of SEO principles and best practices is a plus.
Familiarity with design tools (e.g., Adobe Creative Suite) is a plus.

Apply via :

apollogrouprec.peopleshr.com

November 2, 2024
Senior Claims Officer

KEY PRIMARY RESPONSIBILITIES
Claims handling

Assess – Assess the claim’s validity.
Claims Bookings – Record all valid claims in the claims register and in Life Management System (LMS)
Acknowledge valid claims reported and request required claims documents.
Assess claim documents, initiate claim payments, and assign claims tickets for approval.
Approve claims as per approval of the mandate.
Follow up on claims payments and transmission/inform customers of progress.
Review outstanding claims and follow up on outstanding documents. Review claims documents submitted and made claims recommendations.
Review suspicious claims and make recommendations for investigations.
Review investigation reports and make recommendations.
Adhere to IRA and company claims guidelines.

Compliance

Prepare Compliance Reports for IRA, AKI, etc.
Provide data and claims files to both Internal & External Auditors
Work with the Risk Manager and provide data and files.

Customer Services

Handle claim complaints, register, and ensure resolution.
Handle appeals for declined claims, prepare file notes, or organize claim team meetings.
Handle incoming calls, record and resolve client issues or escalate to the supervisor.
Attend to the walk-in clients and brokers.
Client and Brokers engagements – Plan & Perform client and brokers visits.
Work with the customer service team when required.

Product & Processes

Capture LMS gaps and escalate to the ICT team for resolution.
Review process manual
Design claims forms and documents for new products
Attend all process meetings and provide input to improve processes.
Attend all product meetings and provide input.
Participate fully in all quality processes improvement, including ISO.
Prepare and submit reinsurance cessions for claims recoveries.
Provide reports on claims recoveries Train new staff on claim processes and procedures.
Train clients and Brokers on claims processes and procedures

ACADEMIC QUALIFICATIONS

Business Related Degree preferably in Insurance/Actuarial Science.

JOB SKILLS AND REQUIREMENTS

Communication and Interpersonal skills
Time management skills
Team player
Analytical skills
Problem-solving skills Negotiation
Leadership skills

PROFESSIONAL QUALIFICATIONS

Diploma in Insurance, AIIK/ACII

EXPERIENCE

At least 5 years of relevant experience

Apply via :

apollogrouprec.peopleshr.com

November 2, 2024
Senior Claims Officer

KEY PRIMARY RESPONSIBILITIES
Claims handling

Assess – Assess the claim’s validity.
Claims Bookings – Record all valid claims in the claims register and in Life Management System (LMS)
Acknowledge valid claims reported and request required claims documents.
Assess claim documents, initiate claim payments, and assign claims tickets for approval.
Approve claims as per approval of the mandate.
Follow up on claims payments and transmission/inform customers of progress.
Review outstanding claims and follow up on outstanding documents. Review claims documents submitted and made claims recommendations.
Review suspicious claims and make recommendations for investigations.
Review investigation reports and make recommendations.
Adhere to IRA and company claims guidelines.

Compliance

Prepare Compliance Reports for IRA, AKI, etc.
Provide data and claims files to both Internal & External Auditors
Work with the Risk Manager and provide data and files.

Customer Services

Handle claim complaints, register, and ensure resolution.
Handle appeals for declined claims, prepare file notes, or organize claim team meetings.
Handle incoming calls, record and resolve client issues or escalate to the supervisor.
Attend to the walk-in clients and brokers.
Client and Brokers engagements – Plan & Perform client and brokers visits.
Work with the customer service team when required.

Product & Processes

Capture LMS gaps and escalate to the ICT team for resolution.
Review process manual
Design claims forms and documents for new products
Attend all process meetings and provide input to improve processes.
Attend all product meetings and provide input.
Participate fully in all quality processes improvement, including ISO.
Prepare and submit reinsurance cessions for claims recoveries.
Provide reports on claims recoveries Train new staff on claim processes and procedures.
Train clients and Brokers on claims processes and procedures

ACADEMIC QUALIFICATIONS

Business Related Degree preferably in Insurance/Actuarial Science.

JOB SKILLS AND REQUIREMENTS

Communication and Interpersonal skills
Time management skills
Team player
Analytical skills
Problem-solving skills Negotiation
Leadership skills

PROFESSIONAL QUALIFICATIONS

Diploma in Insurance, AIIK/ACII

EXPERIENCE

At least 5 years of relevant experience

Apply via :

apollogrouprec.peopleshr.com

November 2, 2024
Web Developer

KEY PRIMARY RESPONSIBILITIES

Collaborate with designers to translate UI/UX wireframes into functional web pages.
Develop responsive and mobile-friendly websites using HTML, CSS, and JavaScript.
Implement interactive features and animations to enhance user engagement.
Utilize front-end frameworks (e.g., Bootstrap, Foundation) to streamline development processes.
Integrate third-party APIs and services to extend website functionality.
Ensure cross-browser compatibility and optimal performance across various devices and platforms.
Perform testing and debugging of websites to identify and resolve any issues.
Optimize websites for speed and performance to provide smooth user experiences.
Maintain and update existing websites with new content, features, and improvements.
Collaborate with back-end developers to integrate front-end components with server-side logic.
Stay up to date with emerging web development trends and technologies.
Keep track of industry best practices to ensure code quality and maintainability.
Participate in code reviews and provide constructive feedback to team members.
Document code, processes, and technical specifications for future reference.

ACADEMIC QUALIFICATIONS

Bachelor’s degree in computer science, Web Development, or a related field

JOB SKILLS AND REQUIREMENTS

Strong problem-solving skills and attention to detail.
Excellent communication skills and ability to collaborate effectively with cross-functional teams.
Ability to work independently and manage multiple projects simultaneously.
Excellent influencing skills and the ability to liaise with multiple stakeholders at all levels, both internally and externally
Proven ability to drive change and constant improvement.
Strong problem-solving, analytical, and time-management skills

PROFESSIONAL QUALIFICATIONS

Any related professional qualifications will be an added advantage.

EXPERIENCE

At least 5 years of experience in a similar role
Proven experience as a Web Developer or similar role.
Proficiency in HTML, CSS, JavaScript, and related front-end technologies.
Experience with front-end frameworks and libraries (e.g., Bootstrap, jQuery).
Familiarity with responsive design principles and mobile-first development.
Basic understanding of back-end programming languages (e.g., PHP, Python, Ruby) and databases.
Solid understanding of version control systems (e.g., Git).
Prior experience with content management systems (e.g., WordPress) is a plus.
Knowledge of SEO principles and best practices is a plus.
Familiarity with design tools (e.g., Adobe Creative Suite) is a plus.

Apply via :

apollogrouprec.peopleshr.com

November 2, 2024
Senior Pension Administrator

KEY PRIMARY RESPONSIBILITIES

Ensure compliance with the regulations as set out by the Authorities for all Pension accounts.
Enhance client relationship through Implementation of client servicing strategies to enhance customer experience.
Advice Trustees on changes in the Retirement Benefits legislation and institute changes in legal documents, contracts and Service Level Agreements.
Segregate and prioritize management of key clients, train and supervise account handlers on management of the accounts.
Arrange organize presentations for training sessions including, pre-retirement training, personal financial management, in-house trustees training seminars and general member education.
Organize, prepare, attend and make presentations on quarterly scheme performances for Boards of Trustees and Annual General Meetings for members.
Prepare calendar of meetings for key clients and Boards of Trustees.
Assistance in preparation of annual and management of the department’s expenditure.
Assist to grow business through the different sales channels
Run System quality assurance checks and keep system logs, institute enhancements in current system to include regular regulatory changes and desirable enhancements.
Address enquiries and feedback from clients within the timelines stipulated in the service charter and/or SLAs signed with respective clients and client visitation.
Process and facilitate benefits payments and annuity/IDD administration
Observe strict adherence to contribution receipts, allocation as per the regulations and reconciliation in liaison with finance department.
Commission processing within the set timelines.
Assist in key GL/CL processes as a way of expanding skills

ACADEMIC QUALIFICATIONS

Bachelor’s degree in a business-related degree.

JOB SKILLS AND REQUIREMENTS

Interpersonal andCommunication skills
Time management skills
Good negotiation skills
Good relationship skills

PROFESSIONAL QUALIFICATIONS

Any professional Qualification will be an added advantage.

EXPERIENCE

At least 5 years of relevant experience

Apply via :

apollogrouprec.peopleshr.com

November 2, 2024
Senior Claims Officer

KEY PRIMARY RESPONSIBILITIES
Claims handling

Assess – Assess the claim’s validity.
Claims Bookings – Record all valid claims in the claims register and in Life Management System (LMS)
Acknowledge valid claims reported and request required claims documents.
Assess claim documents, initiate claim payments, and assign claims tickets for approval.
Approve claims as per approval of the mandate.
Follow up on claims payments and transmission/inform customers of progress.
Review outstanding claims and follow up on outstanding documents. Review claims documents submitted and made claims recommendations.
Review suspicious claims and make recommendations for investigations.
Review investigation reports and make recommendations.
Adhere to IRA and company claims guidelines.

Compliance

Prepare Compliance Reports for IRA, AKI, etc.
Provide data and claims files to both Internal & External Auditors
Work with the Risk Manager and provide data and files.

Customer Services

Handle claim complaints, register, and ensure resolution.
Handle appeals for declined claims, prepare file notes, or organize claim team meetings.
Handle incoming calls, record and resolve client issues or escalate to the supervisor.
Attend to the walk-in clients and brokers.
Client and Brokers engagements – Plan & Perform client and brokers visits.
Work with the customer service team when required.

Product & Processes

Capture LMS gaps and escalate to the ICT team for resolution.
Review process manual
Design claims forms and documents for new products
Attend all process meetings and provide input to improve processes.
Attend all product meetings and provide input.
Participate fully in all quality processes improvement, including ISO.
Prepare and submit reinsurance cessions for claims recoveries.
Provide reports on claims recoveries Train new staff on claim processes and procedures.
Train clients and Brokers on claims processes and procedures

ACADEMIC QUALIFICATIONS

Business Related Degree preferably in Insurance/Actuarial Science.

JOB SKILLS AND REQUIREMENTS

Communication and Interpersonal skills
Time management skills
Team player
Analytical skills
Problem-solving skills Negotiation
Leadership skills

PROFESSIONAL QUALIFICATIONS

Diploma in Insurance, AIIK/ACII

EXPERIENCE

At least 5 years of relevant experience

Apply via :

apollogrouprec.peopleshr.com

October 30, 2024
Web Developer

KEY PRIMARY RESPONSIBILITIES

Collaborate with designers to translate UI/UX wireframes into functional web pages.
Develop responsive and mobile-friendly websites using HTML, CSS, and JavaScript.
Implement interactive features and animations to enhance user engagement.
Utilize front-end frameworks (e.g., Bootstrap, Foundation) to streamline development processes.
Integrate third-party APIs and services to extend website functionality.
Ensure cross-browser compatibility and optimal performance across various devices and platforms.
Perform testing and debugging of websites to identify and resolve any issues.
Optimize websites for speed and performance to provide smooth user experiences.
Maintain and update existing websites with new content, features, and improvements.
Collaborate with back-end developers to integrate front-end components with server-side logic.
Stay up to date with emerging web development trends and technologies.
Keep track of industry best practices to ensure code quality and maintainability.
Participate in code reviews and provide constructive feedback to team members.
Document code, processes, and technical specifications for future reference.

ACADEMIC QUALIFICATIONS

Bachelor’s degree in computer science, Web Development, or a related field

JOB SKILLS AND REQUIREMENTS

Strong problem-solving skills and attention to detail.
Excellent communication skills and ability to collaborate effectively with cross-functional teams.
Ability to work independently and manage multiple projects simultaneously.
Excellent influencing skills and the ability to liaise with multiple stakeholders at all levels, both internally and externally
Proven ability to drive change and constant improvement.
Strong problem-solving, analytical, and time-management skills

PROFESSIONAL QUALIFICATIONS

Any related professional qualifications will be an added advantage.

EXPERIENCE

At least 5 years of experience in a similar role
Proven experience as a Web Developer or similar role.
Proficiency in HTML, CSS, JavaScript, and related front-end technologies.
Experience with front-end frameworks and libraries (e.g., Bootstrap, jQuery).
Familiarity with responsive design principles and mobile-first development.
Basic understanding of back-end programming languages (e.g., PHP, Python, Ruby) and databases.
Solid understanding of version control systems (e.g., Git).
Prior experience with content management systems (e.g., WordPress) is a plus.
Knowledge of SEO principles and best practices is a plus.
Familiarity with design tools (e.g., Adobe Creative Suite) is a plus.

Apply via :

apollogrouprec.peopleshr.com

October 30, 2024