Website: Website http://www.amsol.co.ke/

Retail Manager LPG Manager

Job Purpose
Reporting to the General Manager, Downstream Operations, the ideal candidate will take overall charge of growing the retail network in sales volumes to meet corporate objectives and strategic targets
Responsibilities

Growing the retail network by enlisting new channels for development;
Maximizing retail revenue through timely completion of new retail development;
Effectively managing the retail assets, equipment maintenance, brand visibility and standards;
Carrying out industry analysis on new strategies for retail development;
Enforcing safety policy in the network on new development projects;
Working closely with strategic team to re-define the models for growth for the Organization;
Following up that new retail development are carried out as per requirements.
Mentoring and Coaching staff; and
Preparing and monitoring the departmental budget;

Qualifications

Masters’ degree in Business Administration, Strategic Management or any other related field;
Bachelors’ degree in Commerce, Business Administration or other relevant field;
Diploma in Sales and Marketing will be an added advantage ;
At least 10 years relevant experience in sales, 5 of which must be at managerial level overseeing retail operations;
Proven intellectual leadership in managing people, operations and financial resources;
Proven ability to think strategically and design long term plans;
People skills
Leadership skills
Negotiation skills
Conflict resolution skills
Communication skills

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October 25, 2024
Customer Care Shift Manager & Supervisor

Our client, based in Nairobi, is seeking to recruit an energetic, passionate and result oriented individual to fill the following position:
The Customer Care Shift Manager is responsible for organizing, expediting and coordinating flow of work with customer care agents, monitor the performance of the team, organize work between customer care agents in the shift and ensure that targets are met. S/he must be able to work in a highly competitive environment with up to 40 customer care agents per shift. Must be highly motivated and a go getter.
Responsibilities

Assist the team by organizing the tasks between customer care agents on various platforms.
Supervise the shift and to ensure all clients are served accordingly and efficiently.
Handle complaints and other issues that customer care team comes across with during the shift.
Communicate with other internal department in case of issues and follow up on receiving fast resolution of the same.
Maintain files, emails and other relevant information In an organized manner.
Any other duty that may arise.

Qualifications

At least 2 years’ experience in a similar position.
Communication proficiency, both written and verbal form.
A responsible attitude and able to multitask between internal departments and large group of team members across different platforms.
Highly organized with ability to make right decisions under pressure.
Ability to lead and motivate others.
Good time management and accuracy at record keeping.
Ability to priorities own work and work of other team members.
Excellent work ethics and ability to work independently, under pressure and meet tight deadlines.
Ability to work in shifts.

October 25, 2024
Sales Account Manager

Job description
Key Responsibilities:

Responsible for Sales Strategy
Drive the sales efforts intended for to the corporate market at the same time build a Sales force that maximizes revenue growth within the company.
Responsible for Individual Targets
Responsible for Sales through Partners, Telcos, ISPs, Enterprise and Broadcasting, Government etc
Manage partners directly and through the Channel Development Manager
Work with team to device sales drives that focus on long term commitments and advance payments
Develop new sales efforts by creating new business opportunities and convert them into profitable revenue.
Drive business opportunities up market by focusing on key products and vertical segmentation.
Ensure Sales Teams achieve revenue and P&L targets by shaping structured prospecting tactics, strategies and Market territory coverage. Design product, pricing and promotion solutions in concert with offer management, product, marketing and network planning.
Responsible for marketing and promotion activities.
Create and maintaining accurate account plans and reviews with senior level management.
Provide leadership to sales management individuals on a daily basis
Responsible for managing quotation, proposal tender and submit them to customers
Develop and create new business partners within the country and outside across Africa.
Provide effective leadership and motivation to the team, instilling a culture of commitment and accountability.
Ensure that necessary skills are in place to meet the growing demands.
Full responsible for P&L within the organization
Manage key strategic accounts (above $1,000/month) to closure
Manage the team to ensure that all leads are pursued with relentless vigor
Work with team to offer special comprehensive communication solutions
Work with team to develop, package and market specific services that will boost our standing in the market
Timely weekly, monthly, quarterly and annual reports

Education:
Degree in Telecommunications or Business Management Fields from a recognized University.
Key Competencies:

Must have excellent verbal and written communication skills along with ability to develop and sustain effective team work.
Capable in team building with good track backed with good human resource management skills.
High level of leadership skills and sophisticated analytical skills combined with excellent interpersonal skills.
Prefer experience as a successful General Manager in a telecom complex environment with enterprise corporate market sales management, operations, people management experience and owning the customer experience in managed local and internal market areas.
Should be able to exhibit self-motivation and the ability to work effectively and efficiently even under high pressure;
Excellent interpersonal skills with high degree of management and advanced analytical skills
He/She must be persuasive with high level of diplomacy and capable in organization and lead a professional team.

Experience
At least 3-4 years’ experience at senior management level preferably in telecommunications industry

October 25, 2024
Sales & Marketing Personnel

Level: Junior Level
Salary Range : 15-20k (Exclusive Of Commissions)
Requirments

1-3 years’ experience of sales and marketing(not mandatory)
Have atleast done CPA upto section 2
A diploma in sales and marketing
Conversant with the use of social media platforms
Computer literate
Excellent communication skills
Very charismatic
Excellent at customer service

Job Description

Serving clients in our main branch (Nairobi)
Entering sales data
Receiving stock and keep records
Ordering stock from the warehouse
Daily reporting and accounting of sales
Dispatching sales to our other outlets
Coming up with marketing campaigns

October 25, 2024
Director Marketing & Sales

Job description
AMI is looking for a creative and ambitious leader to drive growth as we strive to become Africa’s leading brand in workplace learning. Entrepreneurial hustle, strategic nous and commercial creativity more important than traditional/big-brand marketing experience. This is a senior role reporting to the CEO and working closely with other directors as part of AMI’s strategic leadership team.
Role:

Work with GMs of local markets to build AMI’s enterprise sales structure and processes for scale, including implementation of CRM, KPIs, compensation structure and analytics
Lead marketing and communication across markets to position AMI as leading brand in workplace learning, including events, thought leadership and content marketing
Drive in-bound lead generation & provide sales support, including all communication materials, case studies, white papers etc
Potential to work with CEO on business development strategy and new markets, depending on candidate interest and experience

Requirements:

Minimum of 7 years experience in strategic marketing, business development or communications, with at least 3 years in B2B , OR minimum 7 years in a professional services role that includes a business development and/or marketing component (essential)
Experience working in Africa, ideally Kenya (essential)
Experience working in entrepreneurial or high-growth environment (essential)
Postgraduate degree or equivalent experience

October 25, 2024
Director, Policy, Research and Advocacy Director, Competition and Consumer Protection Manager, Policy and Research Manager, Finance Manager, Communications and External Relations Director, Corporate Services

JOB DESCRIPTION
a) Strategic Planning

Be actively involved in ensuring that the strategy gets translated into a business plan and budget for the Division;
Ensure the consistency with the Authority’s strategy and business plan;
Ensure that risks are identified in the planning process and that the division is constantly aware of the managing of these risks;
Input meaningfully into the Authority’s strategy, especially with regard to economic analysis and policy, and as regards impact and prioritization;
Ensure performance measures are designed to evaluate performance against the strategic plan;
Ensure reporting on work done into the reporting structures in the Authority on a monthly; quarterly or annual basis;
Develop strategies and policy in line with legislation and good practice in relation to governance, accountability and standards; and
Work closely within the executive team (EXCOM) to develop and implement strategic plans and company goals and initiatives and create associated policies and procedur

b) Research

Review prioritization by sector and criteria for cases;
Ensure rigorous economic research conducted in specific sectors supporting recommendations for initiation, where appropriate;
Ensure rigorous economic research conducted into specific topics related to key competition concerns;
Ensure the effective identification of economic questions on which cases hinge and the identification of analysis required;
Ensure rigorous economic analysis in enforcement and merger cases;
Ensure the review of outcomes following a merger or complaint decision;
Influence the policy and legislative processes through drawing on research and literature to craft well-informed positions;
Create internal and external awareness and understanding of economic principles and to present the authority’s point of view on competition matters; and
Support the DG in fulfilling advocacy functions by ensuring that he is briefed timeously through relevant and meaningful briefing document

c) Advocacy

Represent the authority in local and international forums such as the ICN, UNCTAD, ACF, OECD, as required;
Lead advocacy activities to influence policy change in regards to competition;
Track international debates and developments in literature;
Prepare input papers and submissions; and
Participate meaningfully in executive decision-making with view to objectives as set out in the Competition Ac

d) Division Oversight

Build a highly effective team, by leading, managing and motivating staff and by directing and coaching them where appropriate, so that they achieve excellence in delivery;
To take responsibility for the reports emerging from research division and all documentation sent to the DG;
Oversee division’s budgeting, monthly, quarterly and annual reporting, cash flow and debt management;
Coordinate departmental and corporate wide systems purchases, implementations, and upgrades;
Manage the skills development for staff to ensure that training needs are properly identified and appropriate training is arranged;
Manage and conduct performance management reviews for the division;
Work closely with department heads to develop goals and initiatives; and
Ensure quality control and customer servic

REQUIRED QUALIFICATIONS
Education and knowledge

Masters and Bachelors degree in Economics, research or a business related field;
Professional qualifications and membership to a relevant professional body;
Specialist knowledge in economic research and advocacy;
Certificate in Strategic Leadership;
Proficiency in ICT; and
PhD in Economics will be an added advantage.

Experience

Minimum of fifteen (15) years’ relevant experience with at least six (6) years at leadership level in a similar organization;
Experience in policy development management and economics; and
Experience in managing and leading diverse teams of professional

Skills and Competences

Operational problem solving skills;
Ability to develop long term integrated and cross functional operational plans;
Ability to operationalize strategy into action for the organization as whole;
‘’World class specialists’’ on peer review; and
Strategic management skill

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October 25, 2024
Waiter

You are responsible for ensuring that customers have a satisfying dining experience. You are expected to provide fast, efficient and courteous service. You often meet with managers and chefs before each shift to discuss the menu or specials, review ingredients for potential food allergies or talk about any food safety concerns. You also discuss coordination between the kitchen and the dining room and review any customer service issues from the previous day or shift.
Responsibilities

Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Prepare tables by setting up linens, silverware and glasses
Inform customers about the day’s specials
Offer menu recommendations upon request
Up-sell additional products when appropriate
Take accurate food and drinks orders, order slips or by memorization
Communicate order details to the kitchen staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleansing
Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
Provide excellent customer service to guests

Job Requirements

Attentiveness and patience for customers
Strong organizational and multitasking skills with the ability to perform well in a fast-paced environment
Active listening and effective communication skills
Team spirit
Flexibility to work in shifts
Proven work experience as a waiter or waitress (Maximum 6 months)
High school diploma; food safety training

October 25, 2024
FLS Passenger Service Operator

Are you experienced in working in operations in austere remote sites or in developing nations? Familiar with NATO, ICAO, USAF and ISO terminology and hold a National Driving License (ideally with bus/coach)? Then our client is looking for you!
Our client, seeks to recruit a FLS Passenger Service Operator to be based at Kandahar Airfield, Afghanistan.
The FLS Passenger Service Operator, under limited supervision, will be responsible for the welfare and safety of military and civilian passengers arriving and/or departing on aircraft handled by FLS at Kandahar Airfield. They will work in close liaison with FLS Military Personnel, Commercial Airlines, Air Transport Security (ATSY) and FLS Ramp staff, to ensure that all passenger aircraft are dealt within a safe, professional and expedient manner in line with all extant regulations and Standard Operating Procedures (SOP’s).
Reporting to the FLS Passenger Service Supervisor, the Service Operator, will be tasked with the following:
Responsibilities

Control of the Passenger Information Desk;
Provision of flight scheduling information to passengers;
Control of the Passenger Check-In Desk;
Liaison with the FLS Ramp & Cargo section to ensure that passenger baggage is accurately weighed before loading;
Present Flight Safety Briefings for Departing Passengers;
Escort passengers to and from aircraft;
Provide a visual focal point for incoming passengers, assisting where necessary with any onward transport or billeting issues;
Participating in the briefing of inbound passengers to ensure they are aware of local procedures, policies and regulations;
Participate fully in all aspects of the management of Health and Safety;
Be prepared to be involved in baggage build-up and break-down, operation of buses, forklifts, and loaders with required vehicle and equipment certifications/qualifications
OCN PAX Specialists operating vehicles and equipment on flight line must be capable of holding a KAF airfield driving license and flight line badge;
Communicate in English with aircrew and passengers;
Proactively carry out any other associated duties (as allocated by FLS Management) to promote FLS’s daily operations;

Job Qualifications

Proven experience of passenger operations within a military or civilian airport;
The ability to work on own initiative;
Good interpersonal communications skills;
Apron/Airside Safety (driving, access, FOD, aircraft safety);
Able to work in a multi-cultural team;
Radio transmission experience with airfield agencies;.
Effective communications via multiple means (cell phones, radios etc.);
English language skills to a minimum level of 2210 in accordance with STANAG 6001.

October 25, 2024
Senior Sales Executive – Automotive Retail Sales Supervisor – Automotive

Job description
Reporting to: Sales and Marketing Manager
Objective of the position: To enable sales conversion for the motorcycles to achieve company revenue and growth targets
Position outline
The senior Sales Executive builds business by identifying and selling to prospects; maintaining relationships with customers. The Senior Sales Executive should be a dynamic entrepreneur with a proven track record of sales, developing new customer accounts, and maintaining existing accounts for the company. S/He should be a competent professional able to lead a team to develop and manage a pipeline of opportunities and proactively work to close deals.
Main activities:

Supporting the corporate & SME sales team by arranging sales meetings at required management levels and by joining them on sales visits; lead by example
Manage team performance against KPIs and create ownership within the team
Build, grow and maintain a confident “go getter” corporate and SME sales team and actively develop a winner mentality
Increase staff performance by providing guidance and solutions to improve work efficiency
Co-define a clear sales policy and execution strategy
Timely weekly, monthly, reports on KPIs & financial performance (P&L) to the Sales and Marketing Manager
Submit accurate data driven reports of competition as well as customer profiles
Generate leads and close sales through establishing networks and regional events
Set and enforce company standards for sales operations and quality of service
Conducting research to identify potential business opportunities/target market for products and services.
Build and maintain positive work relationships with clients in order to create a rapport that facilitates patronage and generates revenue.
Develop and implement strategies effective for the extensive sales and distribution of company products.

Personal Competences (Soft Skills)

Commercial focus
Entrepreneurship
Leadership
Ambition
Negotiation skills
Communication Skills

Responsibility
Is responsible to:

Ensure sales targets are met
Ensure optimal pricing tactics within strategy as set by the organization
Ensure the required team size and composition to meet sales targets
Ensure staff experience levels, skills and competences to meet the required sales volume, sales revenue and sales margin targets at all times
Ensure relevant search for business opportunities and market segment identifications
Ensure customer relationship development to maintain customer retention
Ensure accurate information is available during the entire tendering process
Ensure successful demo bikes process with complete customer feedback
Ensure accurate data input to the customer database
Ensure complaints from customers are dealt with in a timely and professional manner to maintain the company’s reputation
Ensure accurate forecasts in alignment with Sales Analyst
Ensure timely and correct performance reporting based on KPIs
Ensure proper representation of Kibo corporate identity in all media

The duties of the Retail Supervisor shall include but not limited to:

Manage staff by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members
Works with the Sales and Marketing Manager and team to develop and execute programs to drive pipeline & close deals
Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
Build and maintain rapport (harmonious relationships) with clients that facilitate patronage and generate revenue
Improve staff performance by providing guidance and solutions to improve sales efficiency
Oversee the interviewing, hiring, and training of new sales employees to ensure qualified personnel are recruited
Set and enforce company standards for sales operations and service levels
Develop and implement strategies effective for the extensive sales and distribution of company products
Monitor the sales industry to identify changes in market trends and adjust accordingly
Establish sales objectives and oversee the designation of sales quota to sales teams
Communicate with clients to identify their product requirements and facilitate supply
Employ knowledge of products and services in providing appropriate response to client enquiries and also in assisting with the resolution of customer issues or complaints
Review financial records to ensure balanced accounts are maintained
Apply understanding of market trends/business practices in taking decisions necessary for enhancing the sales process
Collect, analyse, and interpret sales records to obtain information useful in preparing reports
Organize periodic meetings with sales units to review activities and re-strategize in order to optimize productivity
Ensure compliance with customer service standards and proper customer relationship management
Participate in educational workshops and conferences to expand personal network and improve on existing job knowledge.

Communication
Communication takes place at/with:

Sales and Marketing Manager to report sales progress and performance indicators
Sales Director on request.
Team members in relation to daily management of his/her department activities
Other divisions in relation to the department RACI matrix

Leadership: Leads 5-6 employees within Sales department.
Education: Minimum Bachelor’s degree in Sales/Business or related fields. Master’s Degree is highly desired.

Knowledge, specifically needed for the position
Education and Training: Bachelor’s degree in Sales, Business or in any other related business discipline.
At least 5 years of experience usually as a sales team leader.
I.T skills-adept at utilizing CRM systems to provide reports to company management.

Competences (skills, manner and behaviour) + level

Commercial focus
Customer and service orientation
Leadership
Result orientation
Corrective ability
Excellent communication skills

Experience needed:

5+ years of experience in sales, preferably in a hard sales environment.
Requires a minimum of 2 years of experience leading a sales team as a team leader with at least 2 to 3 members

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October 25, 2024
Account Executive

Job Description
The Executive is expected to consistently provide excellent customer service to their accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, s/he will build relationships with clients to encourage new and repeat business opportunities.
S/he will be tasked with the following:
Job Responsibilities

Maintain client relationships by:

Expanding and maintaining the relationships with current clients
Establish lasting relationships with new accounts

Be aware and in pursuit of opportunities for account growth and new business, involving the Account Director/Creative
Liaise with, and act as the link between, the client and design agency by maintaining regular contact with both, ensuring that communication flows
Manage aggressive pitching on contracts to try to win new business for the agency
Present the quote and creative work to clients for approval or
Approve invoices from Admin, and is responsible for payment
Write client reports: Reports to the Account Director/Creative Director, providing regular input on all account activity, including status and call reports on a weekly
Any other additional responsibilities that may

Qualifications

Hold a University degree
Holder of a valid driving license (optional)
Prior working experience in related field for at least 2

Skills and Abilities

Outstanding verbal and written communication skills
Great attitude and positive mentality, be a fast learner and be highly motivated
Excellent organisational skills and be a team player
A sense of responsibility and an ability to take the initiative
High degree of attention to detail
The ability to work with tight deadlines and under pressure
Loyalty and sense of confidentiality
High level of integrity and honesty
Proficiency in MS Office

October 25, 2024