Website: Website http://www.amsol.co.ke/

  • Re-advertisement- Data Management Assistant

    Re-advertisement- Data Management Assistant

    General Description
    The Data Management Assistant will work in the Data & Statistics Department closely with the Data & Statistics Manager to handle all kinds of Data related activities.
    Specific Responsibilities

    Assist in data gathering;
    Conduct relevant literature reviews to identify data sources, select relevant data, define variables and analytic methods;
    Assist in performing and documenting procedures for data preparation including data cleaning and standardization;
    Develop, manage, and improve databases;
    Develop algorythms for analyzing and presenting data;
    Detect and address issues in data and analytic results;
    Assist in producing periodical reports;
    Clearly communicate processes used and results achieved, suggest new and alternative approaches;
    Support  the manager in the Distribution project;
    Perform other duties reasonably related to the position as directed by manager.

    Other Responsibilities

    Undertake any additional duties allocated by Management from time to time.
    Assist other staff in their daily operations

    Qualifications

    Bachelor’s degree in statistics, mathematics, computer science, or a related field.
    Must have Knowledge of the aviation industry especially in airline distribution, commercial department.
    Must have Knowledge of the airlines distribution and settlement systems;
    Knowledge of the main aviation metrics;
    Knowledge of machine learning techniques;
    Coding knowledge and experience with coding languages;
    Minimum 2 Years of Employment Experience
    MUST have 1 year experience in aviation industry.

    Qualified and interested applicants who meet the specifications are requested to send their CVS to career@amsol.africa by 24th May 2024. CVs will be reviewed on a rolling basis.

    Apply via :

    career@amsol.afri

  • Data Management Assistant 

Education Officer 

Travel Consultant

    Data Management Assistant Education Officer Travel Consultant

    General Description

    The Data management intern will work in the Data & Statistics Department closely with the Data & Statistics Manager to handle all kinds of Data related activities.

    Specific Responsibilities

    Assist in data gathering;
    Conduct relevant literature reviews to identify data sources, select relevant data, define variables and analytic methods;
    Assist in performing and documenting procedures for data preparation including data cleaning and standardization;
    Develop, manage, and improve databases;
    Develop algorythms for analyzing and presenting data;
    Detect and address issues in data and analytic results;
    Assist in producing periodical reports;
    Clearly communicate processes used and results achieved, suggest new and alternative approaches;
    Support  the manager in the Distribution project;
    Perform other duties reasonably related to the position as directed by manager.

    Other Responsibilities

    Undertake any additional duties allocated by Management from time to time.
    Assist other staff in their daily operations

    Qualifications

    Knowledge of the aviation industry – Travel agency or airline (distribution);
    Knowledge of the airlines distribution and settlement systems;
    Knowledge of the main aviation metrics;
    Strong problem solving skills;
    Strong data management and analysis skills;
    Knowledge of statistical techniques and concepts, experience using statistical computer languages;
    Knowledge of machine learning techniques;
    Coding knowledge and experience with coding languages;
    Excellent written and verbal communication skills.

    Deadline:

    3rd May 2024.

    go to method of application »

    Use the emails(s) below to apply Indicate the position applied for in the subject line. 

    Apply via :

  • Data Entry Specialist

    Data Entry Specialist

    Join our dynamic team as a Registration Department Data Entry Specialist!

    Are you detail-oriented and passionate about accuracy? 

    Qualification

    Bachelors Degree
    2 years experience in the same field

    Qualified and interested applicants wh meet the specification are requested to send their CVs to vacancies@amsol.africa and by 5th April 2024
    Kindly indicate the position applied for in the subject line of the email

    Apply via :

    vacancies@amsol.afri

  • Fineract Engineer 


            

            
            Deputy Manager Admin

    Fineract Engineer Deputy Manager Admin

    Reports to: Software Development Manager

    Main Purpose of Job

    Our client is looking to recruit for a Fineract Engineer focusing on our Savings and Loan portion of the Fineract solution. The Fineract Engineer will be responsible for ensuring that the implementation state of Fineract is kept intact to make upgrades to new versions efficient and possible. The ideal candidate will have an excellent understanding of the Fineract business logic (Product roles, configuration etc). A strong MySQL database background is imperative to support custom report creation for our client. A good technical adherence to the Fineract blueprint, standards and procedures as well as the quality of our project implementations right down to actual deployment is essential. The ideal candidate will have experience with Fineract projects post implementation as well as understanding of the Fineract REST API and setting up user cases and senarios for testing (Postman and SoapUI).

    KPI’S

    Project Configuration, Development and Deployment
    Change Management
    Training and Mentorship
    Internal and External Communication

    Main Responsibilities

    Review and Contribute to Solution Design and Scope of Work Documents
    Review and Contribute to project FAT and UAT Documentation based off Solution Design
    Review and assist the Business Analysts with Design Mock-ups based on Client Requirements and Solution Design
    Review and Contribute to both internal and external Training Material
    Suggesting product improvements
    Design and development of Fineract RestAPI’s and Minor Bug Fixes
    Configuration, Testing and Deployment of Projects based on Scope of Work and in line with client requirements and solution design
    Project UAT Assistance to Client
    Rotational after-hours Standby

    Personal attributes

    Ability to work both in a team as well as independently
    Ability to work well under pressure
    Maintaining logical and balanced approach
    Self-motivated and self-managed
    Able to use initiative and take ownership
    Able to communicate effectively
    Report on progress and raise issues / problems when necessary
    Attention to detail

    Key Competencies and Skills

    Strong Analytical skills
    Problem Solving Oriented
    Excellent written and verbal communicator
    Great knowledge of Java principles and willingness to constantly update knowledge
    Inbuilt ability to multi-task, working on more than one issue and solution simultaneously
    Able to carry out tasks with little or no supervision

    go to method of application »

    Qualified and interested applicants who meet the specifications are requested to send their CVs to recruitment@amsol.africa by 28th March 2024. Indicate the position applied for on the subject line.

    Apply via :

    recruitment@amsol.afri

  • Sales And Customer Service Manager 

Customer Service Coordinator 

Outside Sales Officer 

Inside Sales Officer 

Operations/Transport/Equipment Manager 

HR Manager 

HR Coordinator/Assistant

    Sales And Customer Service Manager Customer Service Coordinator Outside Sales Officer Inside Sales Officer Operations/Transport/Equipment Manager HR Manager HR Coordinator/Assistant

    Job Description
    Key Responsibilities:
    Sales Management:

    Develop and implement sales strategies and plans to achieve revenue targets and market expansion in Kenya.
    Lead the sales team in identifying potential clients, negotiating contracts, and closing sales deals.
    Analyze market trends, competitor activities, and customer preferences to stay ahead in the shipping industry.
    Set sales targets, monitor performance, and provide coaching and training to sales staff.
    Prepare and present regular sales reports and forecasts to senior management.
    Collaborate with marketing to develop and execute effective marketing campaigns and promotional activities.

     Customer Service Management:

    Oversee the customer service team to ensure prompt and efficient handling of inquiries, complaints, and service requests.
    Develop and implement customer service policies and procedures to enhance customer satisfaction.
    Monitor customer feedback, analyze data, and implement improvements in service quality.
    Establish and maintain strong customer relationships by addressing their needs and concerns.
    Handle escalated customer issues and provide resolutions in a timely manner.
    Develop and maintain a customer database to track customer interactions and preferences.

    Team Leadership:

    Recruit, train, and motivate sales and customer service teams to achieve their goals.
    Set performance objectives, conduct performance evaluations, and provide regular feedback.
    Foster a positive and collaborative work environment that encourages teamwork and innovation.
    Ensure staff compliance with company policies, industry regulations, and best practices.

    Financial Management:

    Manage the sales and customer service budgets, ensuring cost-effective operations.
    Monitor expenses and revenue streams, identifying areas for cost reduction and revenue enhancement.
    Reporting and Analysis: 19. Prepare regular reports on sales performance, customer feedback, and market trends for senior management.
    Utilize data and analysis to make informed decisions and adjustments to strategies.
    Collaborate with other departments to improve cross-functional processes that impact sales and customer service.

    Qualifications:

    Bachelor’s degree in Business Administration, Sales, Marketing, or a related field (Master’s degree preferred).
    Proven experience in sales and customer service management, preferably in the shipping or logistics industry.
    Strong knowledge of the shipping industry in Kenya, including relevant regulations and market dynamics.
    Excellent leadership and team management skills.
    Exceptional interpersonal and communication skills.
    Proficiency in using CRM (Customer Relationship Management) software and sales analytics tools.
    Strategic thinking and problem-solving abilities.
    Results-driven with a track record of meeting or exceeding sales targets.
    Ability to work in a fast-paced and competitive environment.
    High level of professionalism and ethics. 

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Deputy Manager Admin

    Deputy Manager Admin

    Roles and Responsibilities
    Manage day to day administration while ensuring cost control on regular expenses such as–

    Maintenance related expense
    Stationary
    Rental
    Communications equipment
    Guest house management
    Pantry/ refreshments
    Cafeteria (if present within the given region)
    Responsible for maintenance of furnitures, fixtures and other office equipments and represent admin team in audit
    Maintain all communication equipment including Video
    Conferencing, telephones – landlines (ISD & STD), mobiles, EPBX & PRI lines etc.
    Ensure implementation of the contract negotiated with service providers
    Responsible for provision of stationery, food, corporate gifts, etc. as
    per requirement given by Business Units/ Management
    Maintain records of telephone, mobile, electricity, ACs and other
    vendor bills etc. to ensure timely payment of bills after seeking approvals. Process bills to accounts for payments and maintain receipts of invoices. Ensure filing of claims and recovery.
    Process material management payments through SAP
    Ensure compliance to VFAR while processing invoices for payments and compliance to purchase policy.
    Handle petty cash – Manage day to day requirements for petty cash by preparing vouchers and making reports for payments to cellular service providers, entertainment facilities providers and other vendors.
    Co-ordinate with employees, housekeepers, vendors etc. for procurement, repair & maintenance of day to day office facilities
    Ensure proper book keeping of MIS reports, audits reports and documents like lease, MOUs, Boqs, Bills, payments, etc.
    Ensure compliance with ISO 14001 and maintain premises to preserve the environment by effectively managing power, AC systems, generators and amenities like water, etc.
    Ensure adherence to code of conduct and ensure process implementation as per VFS Administration SOP /manuals.
    Ensure compliance with VFS’ Global’s information security policies and procedures
    Ensure compliance of shops and license certifications and timely renewal of vendor contracts for all VAC’s.
    Respond to inquiries & troubleshooting and ensure internal customer satisfaction of all stakeholders
    Ensure timely renewal of maintenance contracts Full
    Responsible for handover of premises on expiry of lease and takeover of premise. Obtain clearance certificates at time of handover
    Assist in the sale of old company cars and other assets
    Assist and supervise refurbishment projects
    Ensure judicious use of natural resources
    Adhere to the environment health and safety policy/objectives and guidelines of the organization.
    Indicative KRA’s/Budgetary and Revenue Responsibilities
    Cost Effectiveness in procurement of assets and materials
    Audit Documentation & policy compliance
    New initiatives undertaken
    Vendor Management
    Internal customer satisfaction (VOC/ ESAT scores)
    Timely processing of vendor invoices

    Key Interactions within and outside of VFS Global
    External

    Various Government Department/Officials
    Vendors & Contractors
    Insurance Companies
    Service Provider – Telecom / Facility Management

    Internal

    Co – ordination with various Heads of Departments/ VAC Managers of VFS Global
    Co-ordination with Corporate Office
    Finance Department

    Qualification & Experience (Education, Experience, specific knowledge, skills, understanding, attitude)

    Education: Minimum: Business Management Degree; Finance or Equivalent Degree.
    Additional: Post Graduate or Global Equivalent Degree.
    Experience: 2 – 6 years of Relevant Experience.

    Knowledge & Key skills:

    Basic knowledge of Computers and work with MS Office efficiently.
    Ability to Innovate and enhance procedures and methods to increase productivity & cost effectiveness.

    Qualified and interested applicants who meet the specifications are requested to send their CVs to recruitment@amsol.africa by 15th September 2023. Indicate the position applied for in the subject line. Applications will be reviewed on a rolling basis and only shortlisted candidates will be contacted.

    Apply via :

    recruitment@amsol.afri

  • Executive Secretary (Reliever) 

Area Manager

    Executive Secretary (Reliever) Area Manager

    Job Responsibilities
    Office Function

    Arrange ticketing for SG at least one week before a trip and provide information on weather conditions at destination. On return, ensure trip reconciliation within 24 hours of return from trip
    Arrange visa to be ready for trip at least two weeks before the trip. Ensure reconciliation of visa receipts within 24 hours of payment for the visa.
    At least 2 days before a trip, per diem and any documents (e.g. working documents, magazines) to be carried for any meeting to be ready and handed to SG.
    Send out accurate invitations for meetings at least 30 days before Executive Committee (EXC) or Annual General Assembly (AGA)
    At least two days before meetings, water/refreshments and other logistics to be ready
    Write minutes as directed and the minutes be completed within 3 working days from end of meeting.
    Maintain up-to-date and accurate contact details for CEOs, partners and invitees to AFRAA AGAs and other events. Hard copy of updated list of CEOs to be given to the Secretary General every first week of each month
    Ensure signed Minutes of EXEC and AGA meetings are filed and readily available at all times
    Ensure minutes of EXEC are sent to the Chairman within 2 weeks of EXEC meetings and sent to all EXEC members within 2 working days of receipt from the Chairman.
    Prompt the Secretary General (SG) about actionable matter arising from EXEC/AGA meetings according to timelines in Summary Decisions
    Each time there is a new member CEO appointed or key industry partners or regional international organization, draft a congratulatory letter for the Secretary General to sign within 2 days of receipt of the information
    Carry out translations into French as directed before 30 days to the relevant meeting (EXEC or AGA)

    Administrative Functions

    Application for renewal of contracts to be made at least two months before expiry date of contract
    Observe AFRAA working hours especially that work starts at 0830 hours at all times
    Answer phone within first 3 rings
    Within 24 hours before a trip, ensure that a memo about the Director/Manager designated to act in the absence of the SG is signed and distributed to staff
    Dress smartly and decently during working hours
    Maintain office area in a neat and tidy manner at all times and ensure chronological and regular filing of documents at least within 12 hours of completion of tasks
    Maintain accurate diary of SG meetings every Monday or if it is a holiday, the next working day Relations
    Work cooperatively with other staff in AFRAA whenever carrying out your duties
    Arrange for presents and gifts for CEOs and other senior guests visiting AFRAA at least two days before the visit.
    Quality Objectives
    Must be calm and be able to work under pressure for example during conferences/meetings
    Maintain confidentiality in all matters pertaining to the office of the SG
    Ensure that the office area is not unduly noisy during working hours
    Report incidences of indiscipline by staff such as absenteeism, poor time keeping, poor performance of duties whenever they occur
    Any other duties as you may be allocated by your supervisor from time to time

    Requirements:
    Minimum Qualifications

    Bachelor’s degree in Business Administration, Communications or equivalent.
    Relevant work experience in offering executive office support.
    Fluency in written and oral French plus English is a MUST.

    go to method of application »

    If you are interested in the position, please send your application (CV and Cover Letter) to hiring@twiva.co.ke no later than 4th September 2023, 5:00 PM (EAT)

    Apply via :

    hiring@twiva.co.ke

  • Executive Secretary (Reliever) 


            

            
            Area Manager

    Executive Secretary (Reliever) Area Manager

    Job Responsibilities
    Office Function

    Arrange ticketing for SG at least one week before a trip and provide information on weather conditions at destination. On return, ensure trip reconciliation within 24 hours of return from trip
    Arrange visa to be ready for trip at least two weeks before the trip. Ensure reconciliation of visa receipts within 24 hours of payment for the visa.
    At least 2 days before a trip, per diem and any documents (e.g. working documents, magazines) to be carried for any meeting to be ready and handed to SG.
    Send out accurate invitations for meetings at least 30 days before Executive Committee (EXC) or Annual General Assembly (AGA)
    At least two days before meetings, water/refreshments and other logistics to be ready
    Write minutes as directed and the minutes be completed within 3 working days from end of meeting.
    Maintain up-to-date and accurate contact details for CEOs, partners and invitees to AFRAA AGAs and other events. Hard copy of updated list of CEOs to be given to the Secretary General every first week of each month
    Ensure signed Minutes of EXEC and AGA meetings are filed and readily available at all times
    Ensure minutes of EXEC are sent to the Chairman within 2 weeks of EXEC meetings and sent to all EXEC members within 2 working days of receipt from the Chairman.
    Prompt the Secretary General (SG) about actionable matter arising from EXEC/AGA meetings according to timelines in Summary Decisions
    Each time there is a new member CEO appointed or key industry partners or regional international organization, draft a congratulatory letter for the Secretary General to sign within 2 days of receipt of the information
    Carry out translations into French as directed before 30 days to the relevant meeting (EXEC or AGA)

    Administrative Functions

    Application for renewal of contracts to be made at least two months before expiry date of contract
    Observe AFRAA working hours especially that work starts at 0830 hours at all times
    Answer phone within first 3 rings
    Within 24 hours before a trip, ensure that a memo about the Director/Manager designated to act in the absence of the SG is signed and distributed to staff
    Dress smartly and decently during working hours
    Maintain office area in a neat and tidy manner at all times and ensure chronological and regular filing of documents at least within 12 hours of completion of tasks
    Maintain accurate diary of SG meetings every Monday or if it is a holiday, the next working day Relations
    Work cooperatively with other staff in AFRAA whenever carrying out your duties
    Arrange for presents and gifts for CEOs and other senior guests visiting AFRAA at least two days before the visit.
    Quality Objectives
    Must be calm and be able to work under pressure for example during conferences/meetings
    Maintain confidentiality in all matters pertaining to the office of the SG
    Ensure that the office area is not unduly noisy during working hours
    Report incidences of indiscipline by staff such as absenteeism, poor time keeping, poor performance of duties whenever they occur
    Any other duties as you may be allocated by your supervisor from time to time

    Requirements:
    Minimum Qualifications

    Bachelor’s degree in Business Administration, Communications or equivalent.
    Relevant work experience in offering executive office support.
    Fluency in written and oral French plus English is a MUST.

    go to method of application »

    If you are interested in the position, please send your application (CV and Cover Letter) to hiring@twiva.co.ke no later than 4th September 2023, 5:00 PM (EAT)

    Apply via :

    hiring@twiva.co.ke

  • Executive Secretary (Reliever) 


            

            
            Area Manager

    Executive Secretary (Reliever) Area Manager

    Job Responsibilities
    Office Function

    Arrange ticketing for SG at least one week before a trip and provide information on weather conditions at destination. On return, ensure trip reconciliation within 24 hours of return from trip
    Arrange visa to be ready for trip at least two weeks before the trip. Ensure reconciliation of visa receipts within 24 hours of payment for the visa.
    At least 2 days before a trip, per diem and any documents (e.g. working documents, magazines) to be carried for any meeting to be ready and handed to SG.
    Send out accurate invitations for meetings at least 30 days before Executive Committee (EXC) or Annual General Assembly (AGA)
    At least two days before meetings, water/refreshments and other logistics to be ready
    Write minutes as directed and the minutes be completed within 3 working days from end of meeting.
    Maintain up-to-date and accurate contact details for CEOs, partners and invitees to AFRAA AGAs and other events. Hard copy of updated list of CEOs to be given to the Secretary General every first week of each month
    Ensure signed Minutes of EXEC and AGA meetings are filed and readily available at all times
    Ensure minutes of EXEC are sent to the Chairman within 2 weeks of EXEC meetings and sent to all EXEC members within 2 working days of receipt from the Chairman.
    Prompt the Secretary General (SG) about actionable matter arising from EXEC/AGA meetings according to timelines in Summary Decisions
    Each time there is a new member CEO appointed or key industry partners or regional international organization, draft a congratulatory letter for the Secretary General to sign within 2 days of receipt of the information
    Carry out translations into French as directed before 30 days to the relevant meeting (EXEC or AGA)

    Administrative Functions

    Application for renewal of contracts to be made at least two months before expiry date of contract
    Observe AFRAA working hours especially that work starts at 0830 hours at all times
    Answer phone within first 3 rings
    Within 24 hours before a trip, ensure that a memo about the Director/Manager designated to act in the absence of the SG is signed and distributed to staff
    Dress smartly and decently during working hours
    Maintain office area in a neat and tidy manner at all times and ensure chronological and regular filing of documents at least within 12 hours of completion of tasks
    Maintain accurate diary of SG meetings every Monday or if it is a holiday, the next working day Relations
    Work cooperatively with other staff in AFRAA whenever carrying out your duties
    Arrange for presents and gifts for CEOs and other senior guests visiting AFRAA at least two days before the visit.
    Quality Objectives
    Must be calm and be able to work under pressure for example during conferences/meetings
    Maintain confidentiality in all matters pertaining to the office of the SG
    Ensure that the office area is not unduly noisy during working hours
    Report incidences of indiscipline by staff such as absenteeism, poor time keeping, poor performance of duties whenever they occur
    Any other duties as you may be allocated by your supervisor from time to time

    Requirements:
    Minimum Qualifications

    Bachelor’s degree in Business Administration, Communications or equivalent.
    Relevant work experience in offering executive office support.
    Fluency in written and oral French plus English is a MUST.

    go to method of application »

    If you are interested in the position, please send your application (CV and Cover Letter) to hiring@twiva.co.ke no later than 4th September 2023, 5:00 PM (EAT)

    Apply via :

    hiring@twiva.co.ke

  • Operations Trainee

    Operations Trainee

    Description of Job Task and Responsibilities:

    Document scrutiny and collection of applications for visa processing
    Handle customer/applicant queries personally or via email, telephone.
    Handle cash and bank related transactions if assigned and ensure 100% accuracy
    Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
    Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.
    Maintain compliance to the standard operating procedures, manuals etc. without deviation in process
    Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers.
    Encourage applicants to provide feedback on services provided and their overall experience at the application center.
    Ensure that the entire process is completed within the mandated Turn Around Time
    Assist Deputy Manager/Operations Manager in execution of WB Project
    Adhere to the environment health and safety policy/objectives and guidelines of the organization

    Qualifications:

    Bachelor’s degree in Business Administration or related field
    French or any other foreign language will be an added advantage
    Experience in dealing with Customers /Dealing with Diplomatic Missions / Foreign Nationals would be an added advantage
    Basic Knowledge of Computer skills
    Proficiency in MS office & good typing speed
    Adaptability and presence of mind to handle customer queries and complaints
    Ability to Innovate and enhance procedures and methods to increase productivity & cost effectiveness

    Experience:

    At least 1 year experience preferably in Travel and Tourism or Service industry

    Qualified and interested applicants who meet the specifications to send their CV, to recruitment@amsol.africa, by 18th April 2023 clearly indicating the position on the email subject line.Please note that only shortlisted candidates will be contacted

    Apply via :

    recruitment@amsol.afri